Call person vs emergency medical dispatcher

The differences between call people and emergency medical dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, an emergency medical dispatcher has an average salary of $38,255, which is higher than the $31,897 average annual salary of a call person.

The top three skills for a call person include phone calls, front desk and direct calls. The most important skills for an emergency medical dispatcher are EMT, computer aided dispatch, and EMS.

Call person vs emergency medical dispatcher overview

	Call Person	Emergency Medical Dispatcher
Yearly salary	$31,897	$38,255
Hourly rate	$15.34	$18.39
Growth rate	4%	4%
Number of jobs	45,355	69,103
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 29%
Average age	39	39
Years of experience	-	-

Call person vs emergency medical dispatcher salary

Call people and emergency medical dispatchers have different pay scales, as shown below.

	Call Person	Emergency Medical Dispatcher
Average salary	$31,897	$38,255
Salary range	Between $26,000 And $38,000	Between $30,000 And $47,000
Highest paying City	-	-
Highest paying state	-	-
Best paying company	-	-
Best paying industry	-	-

Differences between call person and emergency medical dispatcher education

There are a few differences between a call person and an emergency medical dispatcher in terms of educational background:

	Call Person	Emergency Medical Dispatcher
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 29%
Most common major	Business	Criminal Justice
Most common college	-	-

Call person vs emergency medical dispatcher demographics

Here are the differences between call people' and emergency medical dispatchers' demographics:

	Call Person	Emergency Medical Dispatcher
Average age	39	39
Gender ratio	Male, 37.2% Female, 62.8%	Male, 35.8% Female, 64.2%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between call person and emergency medical dispatcher duties and responsibilities

Call person example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Access databases containing sensitive information while following HIPPA policies and procedures.

Emergency medical dispatcher example responsibilities.

Train new EMT students, and dispatchers in patient care, emergency call taking and operations.
Dispatch fire police sheriff and medical using the cad system.
Provide medical instructions to callers on issues such as childbirth and CPR.
Dispatch appropriate units according to acuity level, availability and location; assist with CPR until units arrive at location.
Develop and implement departments EMD program.
Dispatch ambulances as necessary and in accordance with state and company standard operating procedures.

Call person vs emergency medical dispatcher skills

Common call person skills

Phone Calls, 53%
Front Desk, 12%
Direct Calls, 11%
Telephone Calls, 9%
Transferring Calls, 6%
Two-Way Radio, 5%

Common emergency medical dispatcher skills

EMT, 11%
Computer Aided Dispatch, 10%
EMS, 8%
CAD, 8%
EMD, 7%
CPR, 7%

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Office and Administrative Industry
Call Person
Call Person vs Emergency Medical Dispatcher

Updated January 8, 2025

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