Call person vs police dispatcher

The differences between call people and police dispatchers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a police dispatcher has an average salary of $37,402, which is higher than the $31,897 average annual salary of a call person.

The top three skills for a call person include phone calls, front desk and direct calls. The most important skills for a police dispatcher are computer aided dispatch, patrol, and CAD.

Call person vs police dispatcher overview

	Call Person	Police Dispatcher
Yearly salary	$31,897	$37,402
Hourly rate	$15.34	$17.98
Growth rate	4%	4%
Number of jobs	45,355	6,964
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 38%
Average age	39	39
Years of experience	-	-

Call person vs police dispatcher salary

Call people and police dispatchers have different pay scales, as shown below.

	Call Person	Police Dispatcher
Average salary	$31,897	$37,402
Salary range	Between $26,000 And $38,000	Between $28,000 And $48,000
Highest paying City	-	Philadelphia, PA
Highest paying state	-	Pennsylvania
Best paying company	-	City of Seattle
Best paying industry	-	Government

Differences between call person and police dispatcher education

There are a few differences between a call person and a police dispatcher in terms of educational background:

	Call Person	Police Dispatcher
Most common degree	Bachelor's Degree, 38%	Bachelor's Degree, 38%
Most common major	Business	Criminal Justice
Most common college	-	-

Call person vs police dispatcher demographics

Here are the differences between call people' and police dispatchers' demographics:

	Call Person	Police Dispatcher
Average age	39	39
Gender ratio	Male, 37.2% Female, 62.8%	Male, 35.6% Female, 64.4%
Race ratio	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%	Black or African American, 9.1% Unknown, 6.0% Hispanic or Latino, 11.1% Asian, 0.9% White, 72.1% American Indian and Alaska Native, 0.7%
LGBT Percentage	17%	17%

Differences between call person and police dispatcher duties and responsibilities

Call person example responsibilities.

Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Assist office management and staff with administrative projects/responsibilities such as managing time-sensitive projects, filing, copying, and collating materials.
Access databases containing sensitive information while following HIPPA policies and procedures.

Police dispatcher example responsibilities.

Rout dispatch calls to police, EMT, and fire departments.
Dispatch and answer phones for police, fire and ems units to calls for emergency and non-emergency situations.
Work with programs such as NCIS/LEAPS, CJIS and IMC.
Assist with completion of subpoenas and warrants.
Respond to emergency calls and dispatch appropriate police and EMT units.
Conduct the operations of radio, telephone, and cad computer systems.

Call person vs police dispatcher skills

Common call person skills

Phone Calls, 53%
Front Desk, 12%
Direct Calls, 11%
Telephone Calls, 9%
Transferring Calls, 6%
Two-Way Radio, 5%

Common police dispatcher skills

Computer Aided Dispatch, 15%
Patrol, 8%
CAD, 7%
NCIC, 6%
Law Enforcement Agencies, 6%
Dispatch System, 4%