Claims account manager vs branch manager

Differences between claims account manager and branch manager duties and responsibilities

Claims account manager example responsibilities.

• Manage complex service inquiries and coordinate action among multiple departments for brokers and TPA's.
• Manage accounts while providing excellent customer service, help build financial relationships, redirecting calls in upselling credit per customer needs
• Process and coordination of benefits for Medicaid and Medicare.
• Field supervision and oversight of the job on build days ;.
• Review and grant authority on all settlements in excess of recovery specialist's authority, closure requests and arbitration referral requests.
• Develop concepts and procedures, analyze and resolve general ledger interfaces with computerize payroll, time tracking and project accounting system.
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Branch manager example responsibilities.

• Manage and coordinate a high volume sales pipeline from beginning to closing while ensuring all RESPA regulations are met.
• Warehouse operations plus office duties, A/P, A/R.
• Support A/R, A/P, and provide data analyzation from 12 branches to assist with annual budgeting projections/forecasting.
• Provide leadership for sales, customer service, operations, compliance, and ethics as branch manager of an in-store branch.
• Educate staff in areas of bank secrecy, bank regulations, and internal audit policy.
• Train agents and managers using office generate PowerPoint presentations, company flip charts and training videos.
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