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The differences between claims adjusters and adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims adjuster and an adjuster. Additionally, a claims adjuster has an average salary of $51,116, which is higher than the $49,396 average annual salary of an adjuster.
The top three skills for a claims adjuster include insurance carriers, auto claims and customer service. The most important skills for an adjuster are customer service, strong customer service, and litigation.
| Claims Adjuster | Adjuster | |
| Yearly salary | $51,116 | $49,396 |
| Hourly rate | $24.57 | $23.75 |
| Growth rate | -6% | -6% |
| Number of jobs | 13,221 | 7,936 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 62% |
| Average age | 44 | 44 |
| Years of experience | 4 | 4 |
A claim's adjuster is responsible for the handling of the insurance claims and investigating the extent of property damage and processing the business or a person's liability. Claims adjusters have a broad range of duties such as damage inspection to evaluate incident reports, communicating with property owners and spectators as well as referring to legal documents. They must also have excellent analytical and critical-thinking skills to calculate payments and analyze the complexities of multiple sources. Claims adjusters should also provide timely reports for reference and possible disputes.
An adjuster is responsible for evaluating the extent of loss in the company by calculating the damage costs, determining the settlement payment to the client, and managing the reputation of the company for claims accountability. Adjusters must have extensive knowledge of the insurance principles and processes, following the state and federal regulations to protect clients and the business from insurance fraud. They collect documents from different organizations, perform field research, and interview witnesses to verify the accuracy of claims statement.
Claims adjusters and adjusters have different pay scales, as shown below.
| Claims Adjuster | Adjuster | |
| Average salary | $51,116 | $49,396 |
| Salary range | Between $40,000 And $64,000 | Between $35,000 And $68,000 |
| Highest paying City | Los Angeles, CA | Parsippany-Troy Hills, NJ |
| Highest paying state | New Jersey | New Jersey |
| Best paying company | Merchants Insurance Group | FCCI |
| Best paying industry | Insurance | Insurance |
There are a few differences between a claims adjuster and an adjuster in terms of educational background:
| Claims Adjuster | Adjuster | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 62% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between claims adjusters' and adjusters' demographics:
| Claims Adjuster | Adjuster | |
| Average age | 44 | 44 |
| Gender ratio | Male, 45.1% Female, 54.9% | Male, 56.9% Female, 43.1% |
| Race ratio | Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.5% | Black or African American, 12.2% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.4% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |