Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between claims adjusters and claims supervisors can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 2-4 years to become a claims adjuster, becoming a claims supervisor takes usually requires 4-6 years. Additionally, a claims supervisor has an average salary of $75,263, which is higher than the $51,116 average annual salary of a claims adjuster.
The top three skills for a claims adjuster include insurance carriers, auto claims and customer service. The most important skills for a claims supervisor are customer service, corrective action, and claims adjusters.
| Claims Adjuster | Claims Supervisor | |
| Yearly salary | $51,116 | $75,263 |
| Hourly rate | $24.57 | $36.18 |
| Growth rate | -6% | -6% |
| Number of jobs | 13,221 | 13,197 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 64% |
| Average age | 44 | 44 |
| Years of experience | 4 | 6 |
A claim's adjuster is responsible for the handling of the insurance claims and investigating the extent of property damage and processing the business or a person's liability. Claims adjusters have a broad range of duties such as damage inspection to evaluate incident reports, communicating with property owners and spectators as well as referring to legal documents. They must also have excellent analytical and critical-thinking skills to calculate payments and analyze the complexities of multiple sources. Claims adjusters should also provide timely reports for reference and possible disputes.
A claims supervisor is in charge of overseeing the workflow and the workforce involved in processing insurance claims, ensuring accuracy and smooth progress. Their responsibilities typically revolve around liaising with key clients and third party agencies, assisting staff in negotiating terms, verifying the authenticity and completeness of all applications, monitoring the finances, and resolving complex issues. Furthermore, as a claims supervisor, it is essential to lead and encourage the team to reach goals, all while making sure that they adhere to the company's policies and regulations.
Claims adjusters and claims supervisors have different pay scales, as shown below.
| Claims Adjuster | Claims Supervisor | |
| Average salary | $51,116 | $75,263 |
| Salary range | Between $40,000 And $64,000 | Between $48,000 And $117,000 |
| Highest paying City | Los Angeles, CA | San Francisco, CA |
| Highest paying state | New Jersey | California |
| Best paying company | Merchants Insurance Group | W. R. Berkley |
| Best paying industry | Insurance | Retail |
There are a few differences between a claims adjuster and a claims supervisor in terms of educational background:
| Claims Adjuster | Claims Supervisor | |
| Most common degree | Bachelor's Degree, 66% | Bachelor's Degree, 64% |
| Most common major | Business | Business |
| Most common college | Stanford University | Stanford University |
Here are the differences between claims adjusters' and claims supervisors' demographics:
| Claims Adjuster | Claims Supervisor | |
| Average age | 44 | 44 |
| Gender ratio | Male, 45.1% Female, 54.9% | Male, 40.8% Female, 59.2% |
| Race ratio | Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.5% | Black or African American, 10.7% Unknown, 4.4% Hispanic or Latino, 17.1% Asian, 5.3% White, 62.1% American Indian and Alaska Native, 0.5% |
| LGBT Percentage | 10% | 10% |