Claims adjuster vs field adjuster

The differences between claims adjusters and field adjusters can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a claims adjuster and a field adjuster. Additionally, a field adjuster has an average salary of $54,120, which is higher than the $51,116 average annual salary of a claims adjuster.

The top three skills for a claims adjuster include insurance carriers, auto claims and customer service. The most important skills for a field adjuster are customer service, xactimate, and strong negotiation.

Claims adjuster vs field adjuster overview

	Claims Adjuster	Field Adjuster
Yearly salary	$51,116	$54,120
Hourly rate	$24.57	$26.02
Growth rate	-6%	-6%
Number of jobs	13,221	51,071
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 70%
Average age	44	44
Years of experience	4	4

What does a claims adjuster do?

A claim's adjuster is responsible for the handling of the insurance claims and investigating the extent of property damage and processing the business or a person's liability. Claims adjusters have a broad range of duties such as damage inspection to evaluate incident reports, communicating with property owners and spectators as well as referring to legal documents. They must also have excellent analytical and critical-thinking skills to calculate payments and analyze the complexities of multiple sources. Claims adjusters should also provide timely reports for reference and possible disputes.

What does a field adjuster do?

A field adjuster is an individual who creates property and contents estimates based on the field inspection using the Xactimate estimating software with photos and diagrams. Field adjusters are required to investigate and evaluate property damage to determine and negotiate a monetary settlement for each claim. They must complete reports and itemize billing to be submitted to insurance companies for services rendered. Field adjusters must provide exceptional customer service to all parties involved to aid in the settlement process and maintain customer satisfaction.

Claims adjuster vs field adjuster salary

Claims adjusters and field adjusters have different pay scales, as shown below.

	Claims Adjuster	Field Adjuster
Average salary	$51,116	$54,120
Salary range	Between $40,000 And $64,000	Between $38,000 And $75,000
Highest paying City	Los Angeles, CA	San Francisco, CA
Highest paying state	New Jersey	Alaska
Best paying company	Merchants Insurance Group	Zurich
Best paying industry	Insurance	Insurance

Differences between claims adjuster and field adjuster education

There are a few differences between a claims adjuster and a field adjuster in terms of educational background:

	Claims Adjuster	Field Adjuster
Most common degree	Bachelor's Degree, 66%	Bachelor's Degree, 70%
Most common major	Business	Business
Most common college	Stanford University	Stanford University

Claims adjuster vs field adjuster demographics

Here are the differences between claims adjusters' and field adjusters' demographics:

	Claims Adjuster	Field Adjuster
Average age	44	44
Gender ratio	Male, 45.1% Female, 54.9%	Male, 70.3% Female, 29.7%
Race ratio	Black or African American, 11.8% Unknown, 4.4% Hispanic or Latino, 16.8% Asian, 5.2% White, 61.2% American Indian and Alaska Native, 0.5%	Black or African American, 12.0% Unknown, 4.4% Hispanic or Latino, 16.3% Asian, 5.1% White, 61.7% American Indian and Alaska Native, 0.5%
LGBT Percentage	10%	10%

Differences between claims adjuster and field adjuster duties and responsibilities

Claims adjuster example responsibilities.

Achieve targeted performance goals to manage costs and support Allstate's industry-leading operational standards.
Maintain a full caseload of WC files for a Louisiana customer, for six months, while managing this team.
Manage California branch operations including supervision of 5 WC adjusting and support staff
Apply strong customer service, organizational and multitasking skills to efficiently manage auto insurance claims.
Manage strict confidentiality of documents and comply with HIPAA regulations stipulate by the facility and government.
Manage file inventory by utilizing CCC pathways diary system documenting claim file activities in accordance with establish procedures

Show more

Field adjuster example responsibilities.

Manage and dispose of claims in litigation by preparing and developing strategy with defense counsel and consensus relative to litigation handling.
Provide optimum service to policyholders and agents, negotiate fair settlements and identify SIU claims.
Process boat, auto, motorcycle, and motorhome RV claims thru various estimating software.
Participate in development of claim handling strategies for mediation claims with home office personnel and attorneys.
Work closely with SIU in the handling of 1st party auto theft claims from initiation to completion.
Coordinate inspections with insure, this entail booking flights, hotel and rental reservations all while considering the overall cost.

Show more

Claims adjuster vs field adjuster skills

Common claims adjuster skills

Insurance Carriers, 13%
Auto Claims, 8%
Customer Service, 8%
Litigation, 7%
Xactimate, 6%
Claims Handling, 5%

Common field adjuster skills

Customer Service, 20%
Xactimate, 17%
Strong Negotiation, 7%
Insurance Policies, 6%
Claims Handling, 3%
CCC, 3%

Claims Adjuster vs. similar jobs

Claims Adjuster related careers

Claims Adjuster related jobs

Claims Adjuster jobs by location

Updated January 8, 2025

Browse business and financial jobs

A
B
C
D
E
F
G
H
I
J
K
L
M
N
O
P
Q
R
S
T
U
V
W
X
Y
Z