Claims representative jobs in Cedar Rapids, IA - 23 jobs
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Work Comp Claims Supervisor
UFG Insurance 4.7
Claims representative job in Cedar Rapids, IA
UFG is currently hiring for a Workers' Compensation Claims Supervisor to be a team-oriented leader responsible for developing a high-performing team and coaching individuals to drive consistent, timely, and high-quality outcomes. This role supports the best overall resolution of workers' compensation claims through strong leadership, collaboration, and hands-on technical guidance across multiple jurisdictions. This includes partnering with technical leadership/leadership peers to design and implement individualized development plans for claims specialists with varying experience and competency levels, identifying barriers to success, and creating strategies to maximize individual and team contributions. The supervisor monitors performance trends, quality trends, and workload patterns, and provides coaching, feedback and reinforcement to support effective claims practices, proper file documentation, and ongoing skill development.
The role maintains accountability for performance management of a diverse group of workers' compensation claim specialists, including hiring, onboarding, tentation, recognition, and reward practices, including salary administration within budget. The supervisor is responsible for perpetuating technical knowledge across the team through deliberate mentoring, cross-training, and succession planning to ensure depth of expertise across jurisdictions, claim types, and complexity levels. The supervisor leads team communication and change management, fostering a culture of collaboration engagement, and shared ownership. In partnership with the Claims Director and/or Claims Manager, this leader identifies process improvement opportunities, implements solutions and tools that enable claims specialist empowerment and consistency, and removes operational barriers impacting outcomes.
This people-focused leader must have strong workers' compensation technical acumen and working knowledge of multi-state regulations, benefit systems, medical management, return-to-work strategies, litigation practices and compliance requirements. The supervisor may occasionally manage individual claims or assist with high-exposure, complex, litigated, or sensitive matters to ensure appropriate strategy, timely escalation, and accurate reserving. The Workers' Compensation supervisor collaborates with the Claims Director in establishing team goals and metrics and is responsible for facilitating, reinforcing, and aligning team members' individual goals to organizational priorities. The role may also include oversight of TPAs and key vendors, including service expectations, quality audits, and performance management. Ultimately this leader ensures regulatory compliance, consistent claim handling in line with Best Practices, and effective resolution strategies across multiple jurisdictions while promoting a constructive culture where team members contribute meaningfully to shared success.
Essential Duties & Responsibilities:
As a member of the claim's leadership team, the Workers' Compensation Claim Supervisor supports operational excellence and develops a high-performing team by:
* Delivering a quality product and high level of service to support equitable, timely, and defensible resolution of workers' compensation claims ensuring we deliver on our promises and maintain a strong customer, injured employee, and employer experience.
* Building an inclusive and constructive team culture where individuals are inspired to provide their maximum contribution, are accountable to best practices, and support one another through collaboration, peer learning, and shared ownership of outcomes.
* Leading and developing a team of 10-15 direct reports (or as assigned) including Workers' Compensation claim specialists with varying experience, skills, authority levels, and jurisdictional knowledge and responsibilities, ensuring balanced workloads and appropriate complexity alignment.
* Encouraging innovation, critical thinking, and collaboration to drive continuous improvement in claim outcomes, cycle time, accuracy, injured employee experience, and cost containment.
* Owning all aspects of performance management including routine 1:1s, goal setting, coaching plans, corrective action when needed, and salary administration, partnering with our HR Business partner to ensure consistency, equity, and compliance.
* Providing day-to-day leadership and communication, including team huddles, collaboration routines, training reinforcement, workload planning, and barrier removal, ensuring clarity of expectations and alignment to organizational priorities.
* Partnering with Claims Excellence, Learning & Knowledge, and Corporate Claims to identify and execute opportunities for standardization, innovation, technical development and continuous improvement across workers' compensation handling practices.
* Collaborating with the Director and/or Specialization Manager &/or Director of Claims Litigation to develop and execute strategies for specialization, caseload segmentation (med-only v lost-time), litigation handling, catastrophe/volume response, and resource allocation across jurisdictions.
* Hiring, retaining, and developing talent aligned to our culture and technical expectations, including perpetuation planning, succession development, and identification of team members with leadership potential.
* Coaching and developing team members through workers' compensation technical guidance, including (but not limited to):
* Compensability decisions and timely investigation
* Benefit accuracy and compliance with jurisdictional requirements
* Medical management strategy and treatment direction
* Return-to-work practices and collaboration with employers
* Claim strategy documentation and action plans
* Settlement evaluations (including MSA considerations when applicable)
* Litigation and defense counsel management strategies
* Assigning appropriate authority level and file complexity based on skill, tenure, results, and demonstrated technical capability, ensuring escalations occur at the right time and align with reserve/settlement authority expectations
* Ensuring adherence to claim best practices and compliance requirements, including accurate and timely application of reserving philosophy and expectations, and strict attention to multi-state rules around:
* Reporting and filing requirements
* Benefit rates and calculations
* Timeliness standards (payments, notices, forms)
* Documentation expectations
* Claim handing and communication standards
* Promoting fiscal responsibility and expense awareness, including management of internal/external costs such as:
* Medical and bill review leakage
* Nurse case management utilization
* Defense counsel spend and litigation management
* Expense allocation and budget alignment
* Building and maintaining relationships with key internal and external partners, including underwriting, risk control, premium audit, claims advocacy partners, agents, policyholders, and employers, occasionally participating in agency visits, claims reviews, presentations, and stewardship activities as needed.
* Acting as a workers' compensation subject matter expert (SME) or identifying appropriate team members as SMEs to support organizational initiatives, training, process refinement, change implementation, and continuous improvement efforts.
* Overseeing third-party administrators (TPAs) and workers' compensation vendors when assigned, including performance monitoring, escalation support, service expectations, audit/quality review processes, and accountability for timely/appropriate resolution.
Job Specifications:
Education:
* HS diploma or equivalent required.
* 4-year college degree preferred.
Certifications/Designations:
* Industry certifications such as AIC, SCLA of the AEI, CPCU, or WRP (WC) are preferred.
* Must have or be willing to work to obtain within 3 years post-hire, CPCU designation (or other advanced designation as agreed upon with leader).
* Meet the appropriate state licensing requirements (or obtain required licensing).
Experience:
* 5+ years of Workers' Compensation insurance industry experience.
* 3+ years of claims handling experience in multiple jurisdictions.
* Formal or informal leadership or mentorship experience desired.
Working Conditions:
* General office environment.
* Occasionally this job requires working irregular hours, evenings, and weekends with occasional overnight travel.
* Occasionally the job requires work in the field with exposure to heat, cold, noise, dust, smoke, and soot.
* This leader deals with large amounts of company money and is charged with the responsibility to handle wisely.
Knowledge, skills & abilities:
* Excellent people & communication skills, including collaboration.
* Adaptable & Resilient.
* Ability to coach others to successful outcomes, including successful adoption of change.
* Ability to assess skills of individual team members and to implement plans to develop skills and to share knowledge.
* Ability to appropriately empower others via delegation.
* Ability to motivate and inspire others to achieve desired outcomes.
* Ability to analyze data to identify trends and to resolve problems.
* Strong understanding of legal, regulatory and compliance requirements and of the legal process.
* Ability to adjust to varied jurisdictions and legal environments.
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $103,221 - $136,105 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
* Annual incentive compensation
* Medical, dental, vision & life insurance
* Accident, critical Illness & short-term disability insurance
* Retirement plans with employer contributions
* Generous time-off program
* Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
$103.2k-136.1k yearly 4d ago
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Branch Claims Representative
Auto-Owners Insurance 4.3
Claims representative job in Cedar Rapids, IA
We offer a merit-based work-from-home program based on job responsibilities. After initial training in-person, you could have the flexibility of work-from-home time as defined by the leadership team.
Auto-Owners Insurance, a top-rated insurance carrier, is seeking a motivated claims trainee to join our team. This job handles entry-level insurance claims under close supervision through the life-cycle of a claim including but not limited to: investigation, evaluation, and claim resolution. This job provides service to agents, insureds, and others to ensure claims resolve accurately and timely. This job includes training and development completion of the Company's claims training program for the assigned line of insurance and requires the person to:
Investigate, evaluate, and settle entry-level insurance claims
Study insurance policies, endorsements, and forms to develop foundational knowledge on Company insurance products
Learn and comply with Company claim handling procedures
Develop entry-level claim negotiation and settlement skills
Build skills to effectively serve the needs of agents, insureds, and others
Meet and communicate with claimants, legal counsel, and third-parties
Develop specialized skills including but not limited to, estimating and use of designated computer-based programs for loss adjustment
Study, obtain, and maintain an adjuster's license(s), if required by statute within the timeline established by the Company or legal requirements
Desired Skills & Experience
Bachelor's degree or direct equivalent experience with property/casualty claims handling
Ability to organize data, multi-task and make decisions independently
Above average communication skills (written and verbal)
Ability to write reports and compose correspondence
Ability to resolve complex issues
Ability to maintain confidentially and data security
Ability to effectively deal with a diverse group individuals
Ability to accurately deal with mathematical problems, including, geometry (area and volume) and financial areas (such as accuracy in sums, unit costs, and the capacity to read and develop understanding of personal and business finance documents)
Ability to drive an automobile, possess a valid driver license, and maintain a driving record consistent with the Company's underwriting guidelines for coverage
Continually develop product knowledge through participation in approved educational programs
Benefits
Auto-Owners offers a wide range of career opportunities, and we are seeking talent that will help us continue our long tradition of success. We offer a friendly work environment, structured training program, employee mentoring and an excellent compensation/benefits package. Along with a competitive base salary, matched 401(k), fully-funded pension plan (once vested), and bonus programs, Auto-Owners also provides generous paid time off including holidays, vacation days, personal time, and sick leave. If you're looking to do rewarding work alongside great people, Auto-Owners is the place for you!
Equal Employment Opportunity
Auto-Owners Insurance is an equal opportunity employer. The Company hires, transfers, and promotes on the basis of ability, without consideration of disability, age, sex, race, color, religion, height, weight, marital status, sexual orientation, gender identity or national origin, or any factor contrary to federal, state or local law.
*Please note that the ability to work in the U.S. without current or future sponsorship is a requirement.
#LI-KC1 #LI-Hybrid
$32k-40k yearly est. Auto-Apply 50d ago
Claims Specialist II - WC
UFG Career
Claims representative job in Cedar Rapids, IA
UFG is currently hiring for a Claims Specialist II to work with our Workers Compensation team. This individual's primarily responsible for verifying applicable coverages, conducting timely and thorough research of the facts of a loss, analyzing compensability and evaluating benefits for reserve and settlement, and negotiating medium to occasional high complexity claims to resolution in accordance with claims best practices.
The Claims Specialist II - Workers Compensation role demonstrates a strong desire to learn and grow, promotes a positive work environment, and embraces a strong service-oriented mindset in support of internal and external customers. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently and effectively. It also requires the ability to work independently with low to moderate levels of supervision. A strong desire to advance one's professional development is essential to this role.
Essential Duties & Responsibilities:
Review claim assignments to timely determine policy coverage, compensability of a claimed injury or illness and facilitation of medical, indemnity and other statutory workers' compensation benefits. If a coverage issue is relevant, review facts with a designated leader or mentor to determine a proper plan of action.
Make prompt, meaningful contact with insureds and their employees to research facts by conducting interviews; securing, understanding and synthesizing information from relevant documents; identifying other relevant parties to a claim; and proactively supporting all parties with their commitment to outcomes.
Establish rapport and an outcome focused relationship with insureds and their employees, as well as other internal and external stakeholders, through consistent on-going contact throughout the recovery process and claim resolution.
Request and analyze medical records to determine compensability according to evidence-based causation by jurisdiction. Develop knowledge of how to conduct medical and legal research.
Interact with medical providers to clearly define medical causation and establish treatment plans focused on recovery.
Promptly and supportively inform insured and employees as well as other stakeholders of coverage and compensability decisions.
Support stay-at-work or return-to-work opportunities for insureds and their employees. Propose and facilitate vocational support when appropriate by jurisdiction.
Identify subrogation potential and document evidence in support of subrogation. Understand the subrogation mechanism and actively partner with internal and external subrogation partners to achieve outcomes with a goal to achieve global resolution.
Identify potential Medicare eligibility and comply with all Medicare Secondary Payor requirements of law. Develop knowledge of Medicare settlement obligations.
Assess and periodically re-assess the nature and severity of injury or illness. Design a plan of action focused on recovery and resolution in accordance with claims best practice guidelines by jurisdiction. Identify factors which could impact successful outcomes and collaborate with others on plans of action to mitigate impacts.
Assess and periodically re-assess claim file reserves adequacy. This will be achieved through understanding medical diagnoses and care plan developments; thorough analysis of wage information and accurate calculations of indemnity benefits; and by securing and providing job descriptions specific to the employee to medical providers. Promptly identify factors of risk for increased loss and expense costs.
Execute all technical claim handling functions such as documenting facts within the claims management system in a consistent, concise and clear manner; make timely decisions and promptly communicate decisions to stakeholders; process accurate benefit payments; and seek opportunities to mitigate claim handling expenses.
Proactively seek resolution of claims by defining stakeholder outcome expectations early and often, managing processes focused on outcomes and engaging in direct negotiation, mediation, settlement conferences or hearings according to jurisdiction. Emphasis is placed on seeking opportunities to overcome resolution barriers.
Comply with statute specific claims handling practices and reporting requirements.
Inform underwriting of increased hazards or unusual circumstances concerning a risk/policy exposure.
Participate in internal and external continuing education opportunities to maintain licensure and develop claim handling skills and abilities.
Demonstrate a supportive attitude and presence within the team by adapting well to change in process or procedure. Share innovative ideas to improve work product and outcomes. Take initiative to identify and learn about areas of professional development. Proactively seek out opportunities to collaborate with peers.
Demonstrate interest in one's own career development and interest in supporting peers with their development.
Job Specifications:
Education:
High school diploma required.
Post-Secondary education or Bachelor's degree preferred.
Licensing/Certifications/Designations:
Meet the appropriate state licensing requirements to handle claims.
Within 1 year of hire, complete the Workers' Recovery Professional (WRP) certification program.
Within 3 years of hire, complete the Workers' Compensation Law Associate (WCLA) certification program.
Willingness to pursue other professional certifications or designations requested.
Experience:
3+ years of general work experience.
5+ years of workers' compensation claims handling experience or a combination of workers' compensation claims handling experience and experience in a related field.
Knowledge:
General knowledge of insurance, medical and legal concepts is required with a high degree of ability to articulate knowledge verbally and in writing.
Skills and Abilities:
Service-Oriented Mindset
Clear and Concise Communication
Analytical and Critical Thinking
Attitude of Collaboration and Curiosity
Proactive Decision-making and Problem-solving
Time management and Sense of Service Urgency
Demonstrate mentorship within the team
Actively demonstrate engagement in executing on claims initiatives
Working Conditions:
Working remote from home or general office environment.
Occasionally the job requires working irregular hours.
Infrequent overnight travel and weekend hours may be required.
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $59,622 - $78,637 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
Annual incentive compensation
Medical, dental, vision & life insurance
Accident, critical Illness & short-term disability insurance
Retirement plans with employer contributions
Generous time-off program
Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and skills required. Additional tasks and requirements may be assigned, as necessitated by business need. UFG retains the right to modify the description of this job at any time.
$59.6k-78.6k yearly 60d+ ago
Daily Residential Claims Adjuster - Cedar Rapids, IA
Cenco Claims 3.8
Claims representative job in Cedar Rapids, IA
CENCO Claims is expanding daily claim coverage in Eastern Iowa and is currently seeking a Daily Residential Claims Adjuster to support homeowners in the Cedar Rapids area. This position is well suited for adjusters who want consistent assignments, clear expectations, and the freedom to manage their own field schedule.
Position Overview
In this role, you'll handle residential property claims from inspection through file submission. The focus is on accurate field inspections, clean estimating, and timely reporting.
What You'll Handle:
Conduct on-site inspections of residential property losses
Identify and document storm-related damage, including wind and hail
Prepare estimates using Xactimate or Symbility
Capture thorough photo documentation and field notes
Communicate clearly with policyholders and carrier representatives
Submit complete claim files within established timelines
What We're Looking For:
Active Iowa adjuster license or approved reciprocal/home state license
Experience using Xactimate (Symbility experience is helpful)
Understanding of residential construction and damage evaluation
Strong time management and file-handling skills
Reliable vehicle, ladder, laptop, and standard adjusting equipment
Ability to manage daily assignments independently
What CENCO Offers:
Competitive per-claim pay
Steady daily claim volume in the Cedar Rapids market
Flexible scheduling
Support from a responsive internal claims team
Apply today to join a growing daily claims operation with consistent work and strong support.
$43k-52k yearly est. Auto-Apply 8d ago
Senior Analyst, Claims Research
Molina Healthcare 4.4
Claims representative job in Cedar Rapids, IA
The Senior Claims Research Analyst provides senior-level support for claims processing and claims research. The Sr. Analyst, Claims Research serves as a senior-level subject matter expert in claims operations and research, leading the most complex and high-priority claims projects. This role involves advanced root cause analysis, regulatory interpretation, project management, and strategic coordination across multiple departments to resolve systemic claims processing issues. The Sr. Analyst provides thought leadership, develops remediation strategies, and ensures timely and accurate project execution, all while driving continuous improvement in claims performance and compliance. Additionally, the Sr. Analyst will represent the organization internally and externally in meetings, serving as a key liaison to communicate findings and resolution plans effectively.
**Job Duties**
+ Uses advanced analytical skills to conduct research and analysis for issues, requests, and inquiries of high priority claims projects
+ Assists with reducing re-work by identifying and remediating claims processing issues
+ Locate and interpret regulatory and contractual requirements
+ Expertly tailors existing reports or available data to meet the needs of the claims project
+ Evaluates claims using standard principles and applicable state specific policies and regulations to identify claims processing error
+ Act as a senior claims subject matter expert, advising on complex claims issues and ensuring compliance with regulatory and contractual requirements.
+ Leads and manages major claims research projects of considerable complexity, initiated through provider inquiries, complaints, or internal audits.
+ Conducts advanced root cause analysis to identify and resolve systemic claims processing errors, collaborating with multiple departments to define and implement long-term solutions.
+ Interprets regulatory and contractual requirements to ensure compliance in claims adjudication and remediation processes.
+ Develops, tracks, and / or monitors remediation plans, ensuring claims reprocessing projects are completed accurately and on time.
+ Provides in-depth analysis and insights to leadership and operational teams, presenting findings, progress updates, and results in a clear and actionable format.
+ Takes the lead in provider meetings, when applicable, clearly communicating findings, proposed solutions, and status updates while maintaining a professional and collaborative approach.
+ Proactively identifies and recommends updates to policies, SOPs, and job aids to improve claims quality and efficiency.
+ Collaborates with external departments and leadership to define claims requirements and ensure alignment with organizational goals.
**Job Qualifications**
**REQUIRED QUALIFICATIONS:**
+ 5+ years of experience in medical claims processing, research, or a related field.
+ Demonstrated expertise in regulatory and contractual claims requirements, root cause analysis, and project management.
+ Advanced knowledge of medical billing codes and claims adjudication processes.
+ Strong analytical, organizational, and problem-solving skills.
+ Proficiency in claims management systems and data analysis tools
+ Excellent communication skills, with the ability to tailor complex information for diverse audiences, including executive leadership and providers.
+ Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines in a fast-paced environment.
+ Microsoft office suite/applicable software program(s) proficiency
**PREFERRED QUALIFICATIONS:**
+ Bachelor's Degree or equivalent combination of education and experience
+ Project management
+ Expert in Excel and PowerPoint
+ Familiarity with systems used to manage claims inquiries and adjustment requests
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $80,168 - $106,214 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$80.2k-106.2k yearly 13d ago
Claims Representative - Workers Compensation
Thesilverlining
Claims representative job in Iowa City, IA
Recognized as a
Milwaukee Journal Sentinel
Top Workplace for 14 consecutive years, including three years of being honored as number one! Join us at West Bend, where we believe that our associates are our greatest asset. We hire talented individuals who are conscientious, dedicated, customer focused, and able to build lasting relationships. We create and maintain an environment where you feel a sense of belonging and appreciation. Your diversity of thought, experience, and knowledge are valued. We're committed to fostering a welcoming culture, offering you opportunities for meaningful work and professional growth. More than a workplace, we celebrate our successes and take pride in serving our communities.
Job Summary
When employees are injured on the job, they need someone who can guide them through the process with care and expertise. As a Workers' Compensation ClaimsRepresentative at West Bend, you'll guide injured employees through the recovery process, ensure fair and timely claim resolution, and help businesses stay compliant. If you thrive on problem-solving, negotiation, and making a real impact, this is your opportunity to lead with confidence.
Work Location
This position offers a hybrid schedule with three in-office collaboration days for team meetings and other events. In certain cases, highly qualified candidates with strong jurisdictional experience may be considered for a remote arrangement.
The internal deadline to apply is 2/3/2026. External applications will be accepted on a rolling basis while the position remains open.
Responsibilities & Qualifications
As a ClaimsRepresentative, you will manage claims of varying complexity using current claim technology and best practices. You will conduct thorough investigations to determine coverage, evaluate damages/benefits, and assess liability/compensability. You will negotiate settlements with insureds, claimants, and attorneys while maintaining proactive file management, accurate reserving, and adherence to audit and regulatory standards. This role collaborates closely with internal partners and external stakeholders, with the scope of responsibility (including field work and regional liaison duties) increasing with experience level.
Key Responsibilities
Investigate and resolve claims within assigned authority
Determine coverage, damages, and liability
Negotiate settlements with insureds, claimants, and attorneys
Maintain accurate documentation and reserving
Communicate promptly and professionally with all stakeholders
Collaborate with internal teams and external partners
Adhere to audit and compliance standards
Participate in training and team initiatives
Preferred Experience and Skills
Prior experience managing claims at the appropriate level of complexity (from low/moderate to high-exposure/complex)
Proficiency with computers and current claim technology
Interpersonal, oral, and written communication skills with customer-focused professionalism
Negotiation, problem-solving, and conflict resolution skills
Time management and organizational discipline with proactive file handling
Independent decision-making ability (higher levels) and results orientation
Technical expertise in coverage analysis, compensability, and damages evaluation (higher levels)
Prior experience managing claims across multiple jurisdictions (higher levels) with preferred jurisdictions of Minnesota and Iowa
Preferred Education and Training
Bachelor's degree in Business, Insurance or related field
Associate in General Insurance (AINS) designation
Associate in Claims (AIC) designation
CPCU coursework or other continuing education
Licensure in jurisdictions where required
Salary Statement
The salary range for this position is $67,000 - $100,000.
The actual base pay offered to the successful candidate will be based on multiple factors, including but not limited to job-related knowledge/skills, experience, business needs, geographical location, and internal equity. Compensation decisions are made by West Bend and are dependent upon the facts and circumstances of each position and candidate.
Benefits
West Bend offers a comprehensive benefit plan including but not limited to:
Medical & Prescription Insurance
Health Savings Account
Dental Insurance
Vision Insurance
Short and Long Term Disability
Flexible Spending Accounts
Life and Accidental Death & Disability
Accident and Critical Illness Insurance
Employee Assistance Program
401(k) Plan with Company Match
Pet Insurance
Paid Time Off. Standard first year PTO is 17 days, pro-rated based on month of hire. Enhanced PTO may be available for experienced candidates
Bonus eligible based on performance
West Bend will comply with any applicable state and local laws regarding employee leave benefits, including, but not limited to providing time off pursuant to the Colorado Healthy Families and Workplaces Act for Colorado employees, in accordance with its plans and policies.
#LI-LW1
EEO
West Bend provides equal employment opportunities to all associates and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, and promotion.
$30k-41k yearly est. Auto-Apply 1d ago
Field Claims Adjuster
EAC Claims Solutions 4.6
Claims representative job in Cedar Rapids, IA
At EAC Claims Solutions, we are dedicated to resolving claims with integrity and efficiency. Join us in delivering exceptional service while upholding the highest standards of professionalism and compliance. Explore more about our commitment to innovation and community impact at **********************
Overview:
Join EAC Claims Solutions as a Property Field Adjuster, where you will be managing insurance claims from inception to resolution.
Key Responsibilities:
- Planning and organizing daily workload to process claims and conduct inspections
- Investigating insurance claims, including interviewing claimants and witnesses
- Handling property claims involving damage to buildings, structures, contents and/or property damage
- Conducting thorough property damage assessments and verifying coverage
- Evaluating damages to determine appropriate settlement
- Negotiating settlements
- Uploading completed reports, photos, and documents using our specialized software systems
Requirements:
- Ability to perform physical tasks including standing for extended periods, climbing ladders, and navigating tight spaces
- Strong interpersonal communication, organizational, and analytical skills
- Proficiency in computer software programs such as Microsoft Office and claims management systems
- Self-motivated with the ability to work independently and prioritize tasks effectively
- High school diploma or equivalent required
- Previous experience in insurance claims or related field is a plus but not required
Next Steps:
If you're passionate about making a difference, thrive on challenges, and deeply value your work, we invite you to apply. Should your application progress, a recruiter will reach out to discuss the next steps.
Join us at EAC Claims Solutions, where your passion meets purpose, and where your contributions truly matter.
$44k-52k yearly est. Auto-Apply 6d ago
Independent Insurance Claims Adjuster in Cedar Rapids, Iowa
Milehigh Adjusters Houston
Claims representative job in Cedar Rapids, IA
IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement.
Why This Opportunity Matters:
With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand.
As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives.
This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation.
Join Our Team:
Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt?
If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster.
You're welcome to sign up on our jobs roster if you meet our guidelines.
How We Can Help You Succeed:
At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting.
Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges.
Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster.
Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals.
Seize the Opportunity Today!
Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews.
You can also find us on YouTube at: (*********************************************************
and Facebook at: (************************************************** for additional resources and updates.
APPLY HERE
#AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston
By applying to this position, you consent to receive informational and promotional messages from MileHigh Adjusters Houston about training opportunities and related career programs. You may opt out at any time.
$43k-52k yearly est. Auto-Apply 60d+ ago
Claims Adjuster Trainee
Progressive 4.4
Claims representative job in Hiawatha, IA
Progressive is dedicated to helping employees move forward and live fully in their careers. Your journey has already begun. Apply today and take the first step to Destination: Progress. As a claims adjuster trainee, you'll learn how to help customers get back on the road after an accident. This is not a field position, which means you'll be building relationships with customers over the phone. In a fast-paced environment, you'll learn how to resolve a full case load of claims efficiently while managing the claims process from start to finish. You'll have the support of a collaborative team and ongoing coaching from leaders. We'll also teach you the insurance stuff - providing in-depth training on property damage and insurance contracts so you can confidently and independently adjust claims.
This is a hybrid role, which means you'll work in-office two days that are selected by local leadership and choose where you want to work the other three days, whether that's at home or in the office, for a period of 12 months. After that period, the days you'll be expected to report to an office for important meetings, training, and collaboration will vary based on business need. In this hybrid work environment, you'll be supported by your leaders and tenured colleagues to develop relationships, establish connections, and share practices that are important to your development. If you prefer an in-office environment, you're welcome to work in the office as often as you would like.
Duties & responsibilities (upon completion of training)
* Determine coverage
* Determine liability (who's at fault for the damages)
* Interview customers, claimants, and witnesses
* Partner with appraisers/estimators to manage vehicle repairs
* Negotiate with customers and other insurance carriers and resolve claims
Must-have qualifications
* Three years of work experience OR
* Bachelor's degree OR
* Two years work experience and an associate degree
Schedule: Monday - Friday, 8:30 am - 5:30 pm during training; 8:00 am - 5:00 pm during onboarding; 9:00 am - 6:00 pm after onboarding.
Location: Clive, Davenport, Hiawatha, or Sioux City, IAclaims offices
Compensation
* Once you complete training and pass any necessary testing requirements, your salary will be $54,000-$57,500/year, however, during training, you'll be paid hourly based on your annual salary.
* Gainshare annual cash incentive payment up to 16% of your eligible earnings based on company performance
Benefits
* 401(k) with dollar-for-dollar company match up to 6%
* Medical, dental & vision, including free preventative care
* Wellness & mental health programs
* Health care flexible spending accounts, health savings accounts, & life insurance
* Paid time off, including volunteer time off
* Paid & unpaid sick leave where applicable, as well as short & long-term disability
* Parental & family leave; military leave & pay
* Diverse, inclusive & welcoming culture with Employee Resource Groups
* Career development & tuition assistance
Energage recognizes Progressive as a 2025 Top Workplace for: Innovation, Purposes & Values, Work-Life Flexibility, Compensation & Benefits, and Leadership.
Applicants must be authorized to work for any employer in the U.S. without the need or potential need, of current or future sponsorship for employment. Progressive does not hire candidates with (e.g., F-1 CPT, OPT, or STEM OPT, H-1B, O-1, E-3, TN) statuses for this role.
Equal Opportunity Employer
For ideas about how you might be able to protect yourself from job scams, visit our scam-awareness page at **************************************************************
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$54k-57.5k yearly 14d ago
Rec Marine Adjuster
Sedgwick 4.4
Claims representative job in Cedar Rapids, IA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Rec Marine Adjuster
**PRIMARY PURPOSE** **:** To investigate and process marine claims adjustments for clients; to handle complex losses locally unassisted up to $50,000 and assist the department on larger losses.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement.
+ Receives and reviews new claims and maintains data integrity in the claims system.
+ Reviews survey reports and insurance policies to determine insurance coverage.
+ Prepares settlement documents and requests payment for the claim and expenses.
+ Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Appropriate state adjuster license is required.
**Experience**
3 years or more of Marine Adjusting preferred.
**Skills & Knowledge**
+ Strong oral and written communication skills
+ PC literate, including Microsoft Office products
+ Good customer service skills
+ Good organizational skills
+ Demonstrated commitment to timely reporting
+ Ability to work independently and in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:**
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity
**Auditory/Visual** **:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$50k yearly 49d ago
Senior Litigation Adjuster
CVS Health 4.6
Claims representative job in Homestead, IA
We're building a world of health around every individual - shaping a more connected, convenient and compassionate health experience. At CVS Health , you'll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger - helping to simplify health care one person, one family and one community at a time.
**Position Summary**
As a Senior Litigation Adjuster in Risk Management, you will be responsible for managing litigation against CVS and overseeing outside counsel defending CVS in premises lawsuits filed throughout the United States.
Responsibilities Include:
- Utilizing legal skills and knowledge to oversee and manage complex premises lawsuits against CVS from the initiation of suit through resolution.
- Analyzing case files and internal materials and utilizing resources across CVS to investigate and discern key issues in each case.
- Developing and implementing a litigation strategy in each case to most efficiently resolve or defend that case.
- Assessing the value of all cases through investigation of the pertinent allegations, evaluating the defenses and issues present in each case, and setting appropriate financial reserves.
- Reviewing discovery responses, pleadings, motions, etc. drafted by defense counsel.
- Providing reporting to key internal stake holders and leadership on case developments.
- Developing relationships with internal colleagues for fact-finding and key litigation activities.
- Participating in internal meetings and attending mediation and trial as necessary to oversee and assist in the defense or resolution of cases.
**Required Qualifications**
- 2+ years of litigation experience, ideally with a law firm or as a litigation adjuster with a large self-insured company or insurance carrier.
- Ability to travel and participate in legal proceedings, arbitrations, trials, etc.
**Preferred Qualifications**
- Experience overseeing or defending premises litigation.
- Litigation experience at a law firm, and/or significant experience overseeing litigated claims for an insurance carrier or corporation, including mediation experience and trial exposure.
- Experience overseeing and answering written discovery, reviewing pleadings and case filings.
- Ability to influence and work collaboratively with senior leaders, CVS's in-house legal counsel and outside defense counsel.
- Ability to positively and aggressively represent the company at mediation, arbitration and trial.
- Ability to work independently and in an environment requiring teamwork and collaboration.
- Ability to navigate difficult situations and communicate effectively with both internal and external groups.
- Excellent organizational and time management skills and ability to handle a full docket of litigated claims.
- Strong written and verbal communication skills, ability to summarize complex issues in a concise, cogent manner.
- Proficient in Microsoft applications (Word, Excel, PowerPoint, Outlook) with a proven ability to learn new claims software programs and systems.
**Education**
- Verifiable Bachelor's degree or equivalent work experience required.
- JD degree highly desired.
**Anticipated Weekly Hours**
40
**Time Type**
Full time
**Pay Range**
The typical pay range for this role is:
$46,988.00 - $122,400.00
This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors. This position is eligible for a CVS Health bonus, commission or short-term incentive program in addition to the base pay range listed above.
Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.
**Great benefits for great people**
We take pride in our comprehensive and competitive mix of pay and benefits - investing in the physical, emotional and financial wellness of our colleagues and their families to help them be the healthiest they can be. In addition to our competitive wages, our great benefits include:
+ **Affordable medical plan options,** a **401(k) plan** (including matching company contributions), and an **employee stock purchase plan** .
+ **No-cost programs for all colleagues** including wellness screenings, tobacco cessation and weight management programs, confidential counseling and financial coaching.
+ **Benefit solutions that address the different needs and preferences of our colleagues** including paid time off, flexible work schedules, family leave, dependent care resources, colleague assistance programs, tuition assistance, retiree medical access and many other benefits depending on eligibility.
For more information, visit *****************************************
We anticipate the application window for this opening will close on: 02/28/2026
Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.
CVS Health is an equal opportunity/affirmative action employer, including Disability/Protected Veteran - committed to diversity in the workplace.
$47k-122.4k yearly 6d ago
Claims Rep-Inside
United Fire Group 4.7
Claims representative job in Cedar Rapids, IA
United Fire Group is seeking an inside claimsrepresentative for the central plains region in our Cedar Rapids office. This position will investigate, evaluate, negotiate and settle commercial and personal property and casualty claims. This position is eligible for telecommuting. Relocation assistance is provided.
Job Functions
• Review assignments to determine severity, coverages and appropriate action.
• Conduct phone interviews and take recorded statements from all parties possessing facts regarding the claim.
• Review and interpret policy coverage to determine whether the claim is payable under the policy, deductible, actual cash value or replacement cost.
• Write reports for the claim file to document all activity related to loss.
• Evaluate the loss/damages.
• Prepare files for arbitration.
• Negotiate with contractors or repair facilities regarding extent of damage and method of repair. Recover salvage and sell to appropriate salvage buyer.
• Keep current on court cases, changes in law, values and prices of property and materials.
• Promote positive working relationships with agents.
• Participate in company sponsored educational programs to develop and maintain knowledge of products, producers and industry trends.
• Perform other job duties as assigned.
• Regular attendance.
United Fire Group is seeking an inside claimsrepresentative for the central plains region in our Cedar Rapids office. This position will investigate, evaluate, negotiate and settle commercial and personal property and casualty claims. This position is eligible for telecommuting. Relocation assistance is provided.
Job Functions
• Review assignments to determine severity, coverages and appropriate action.
• Conduct phone interviews and take recorded statements from all parties possessing facts regarding the claim.
• Review and interpret policy coverage to determine whether the claim is payable under the policy, deductible, actual cash value or replacement cost.
• Write reports for the claim file to document all activity related to loss.
• Evaluate the loss/damages.
• Prepare files for arbitration.
• Negotiate with contractors or repair facilities regarding extent of damage and method of repair. Recover salvage and sell to appropriate salvage buyer.
• Keep current on court cases, changes in law, values and prices of property and materials.
• Promote positive working relationships with agents.
• Participate in company sponsored educational programs to develop and maintain knowledge of products, producers and industry trends.
• Perform other job duties as assigned.
• Regular attendance.
The ideal candidate will have two to five years of property and casualty claims experience. A four year college degree preferred. Must have knowledge of the law (civil, traffic, contractual), construction, medicine, auto and building repair, math, mechanical aptitude, repair techniques, labor and material prices. Must be able to read, comprehend and interpret policy language and apply to loss. Possess analytical ability to determine reserves. Must possess negotiation skills, human relations skills, analytical skills, organizational skills, as well as oral and written communication skills. Must be able to work with little guidance or direction.
Equal Opportunity Employer
United Fire Group has a policy to provide equal opportunity for all. We continue to take positive action to recruit, hire, train, transfer and promote persons in all job categories based on the individual's ability to perform the job and without regard to race, color, religion, creed, sex, age, national origin, sexual orientation, disability or genetics.
Skills & Requirements
The ideal candidate will have two to five years of property and casualty claims experience. A four year college degree preferred. Must have knowledge of the law (civil, traffic, contractual), construction, medicine, auto and building repair, math, mechanical aptitude, repair techniques, labor and material prices. Must be able to read, comprehend and interpret policy language and apply to loss. Possess analytical ability to determine reserves. Must possess negotiation skills, human relations skills, analytical skills, organizational skills, as well as oral and written communication skills. Must be able to work with little guidance or direction.
Equal Opportunity Employer
United Fire Group has a policy to provide equal opportunity for all. We continue to take positive action to recruit, hire, train, transfer and promote persons in all job categories based on the individual's ability to perform the job and without regard to race, color, religion, creed, sex, age, national origin, sexual orientation, disability or genetics.
$30k-38k yearly est. 60d+ ago
Work Comp Claims Supervisor
UFG Career
Claims representative job in Cedar Rapids, IA
UFG is currently hiring for a Workers' Compensation Claims Supervisor to be a team-oriented leader responsible for developing a high-performing team and coaching individuals to drive consistent, timely, and high-quality outcomes. This role supports the best overall resolution of workers' compensation claims through strong leadership, collaboration, and hands-on technical guidance across multiple jurisdictions. This includes partnering with technical leadership/leadership peers to design and implement individualized development plans for claims specialists with varying experience and competency levels, identifying barriers to success, and creating strategies to maximize individual and team contributions. The supervisor monitors performance trends, quality trends, and workload patterns, and provides coaching, feedback and reinforcement to support effective claims practices, proper file documentation, and ongoing skill development.
The role maintains accountability for performance management of a diverse group of workers' compensation claim specialists, including hiring, onboarding, tentation, recognition, and reward practices, including salary administration within budget. The supervisor is responsible for perpetuating technical knowledge across the team through deliberate mentoring, cross-training, and succession planning to ensure depth of expertise across jurisdictions, claim types, and complexity levels. The supervisor leads team communication and change management, fostering a culture of collaboration engagement, and shared ownership. In partnership with the Claims Director and/or Claims Manager, this leader identifies process improvement opportunities, implements solutions and tools that enable claims specialist empowerment and consistency, and removes operational barriers impacting outcomes.
This people-focused leader must have strong workers' compensation technical acumen and working knowledge of multi-state regulations, benefit systems, medical management, return-to-work strategies, litigation practices and compliance requirements. The supervisor may occasionally manage individual claims or assist with high-exposure, complex, litigated, or sensitive matters to ensure appropriate strategy, timely escalation, and accurate reserving. The Workers' Compensation supervisor collaborates with the Claims Director in establishing team goals and metrics and is responsible for facilitating, reinforcing, and aligning team members' individual goals to organizational priorities. The role may also include oversight of TPAs and key vendors, including service expectations, quality audits, and performance management. Ultimately this leader ensures regulatory compliance, consistent claim handling in line with Best Practices, and effective resolution strategies across multiple jurisdictions while promoting a constructive culture where team members contribute meaningfully to shared success.
Essential Duties & Responsibilities:
As a member of the claim's leadership team, the Workers' Compensation Claim Supervisor supports operational excellence and develops a high-performing team by:
Delivering a quality product and high level of service to support equitable, timely, and defensible resolution of workers' compensation claims ensuring we deliver on our promises and maintain a strong customer, injured employee, and employer experience.
Building an inclusive and constructive team culture where individuals are inspired to provide their maximum contribution, are accountable to best practices, and support one another through collaboration, peer learning, and shared ownership of outcomes.
Leading and developing a team of 10-15 direct reports (or as assigned) including Workers' Compensation claim specialists with varying experience, skills, authority levels, and jurisdictional knowledge and responsibilities, ensuring balanced workloads and appropriate complexity alignment.
Encouraging innovation, critical thinking, and collaboration to drive continuous improvement in claim outcomes, cycle time, accuracy, injured employee experience, and cost containment.
Owning all aspects of performance management including routine 1:1s, goal setting, coaching plans, corrective action when needed, and salary administration, partnering with our HR Business partner to ensure consistency, equity, and compliance.
Providing day-to-day leadership and communication, including team huddles, collaboration routines, training reinforcement, workload planning, and barrier removal, ensuring clarity of expectations and alignment to organizational priorities.
Partnering with Claims Excellence, Learning & Knowledge, and Corporate Claims to identify and execute opportunities for standardization, innovation, technical development and continuous improvement across workers' compensation handling practices.
Collaborating with the Director and/or Specialization Manager &/or Director of Claims Litigation to develop and execute strategies for specialization, caseload segmentation (med-only v lost-time), litigation handling, catastrophe/volume response, and resource allocation across jurisdictions.
Hiring, retaining, and developing talent aligned to our culture and technical expectations, including perpetuation planning, succession development, and identification of team members with leadership potential.
Coaching and developing team members through workers' compensation technical guidance, including (but not limited to):
Compensability decisions and timely investigation
Benefit accuracy and compliance with jurisdictional requirements
Medical management strategy and treatment direction
Return-to-work practices and collaboration with employers
Claim strategy documentation and action plans
Settlement evaluations (including MSA considerations when applicable)
Litigation and defense counsel management strategies
Assigning appropriate authority level and file complexity based on skill, tenure, results, and demonstrated technical capability, ensuring escalations occur at the right time and align with reserve/settlement authority expectations
Ensuring adherence to claim best practices and compliance requirements, including accurate and timely application of reserving philosophy and expectations, and strict attention to multi-state rules around:
Reporting and filing requirements
Benefit rates and calculations
Timeliness standards (payments, notices, forms)
Documentation expectations
Claim handing and communication standards
Promoting fiscal responsibility and expense awareness, including management of internal/external costs such as:
Medical and bill review leakage
Nurse case management utilization
Defense counsel spend and litigation management
Expense allocation and budget alignment
Building and maintaining relationships with key internal and external partners, including underwriting, risk control, premium audit, claims advocacy partners, agents, policyholders, and employers, occasionally participating in agency visits, claims reviews, presentations, and stewardship activities as needed.
Acting as a workers' compensation subject matter expert (SME) or identifying appropriate team members as SMEs to support organizational initiatives, training, process refinement, change implementation, and continuous improvement efforts.
Overseeing third-party administrators (TPAs) and workers' compensation vendors when assigned, including performance monitoring, escalation support, service expectations, audit/quality review processes, and accountability for timely/appropriate resolution.
Job Specifications:
Education:
HS diploma or equivalent required.
4-year college degree preferred.
Certifications/Designations:
Industry certifications such as AIC, SCLA of the AEI, CPCU, or WRP (WC) are preferred.
Must have or be willing to work to obtain within 3 years post-hire, CPCU designation (or other advanced designation as agreed upon with leader).
Meet the appropriate state licensing requirements (or obtain required licensing).
Experience:
5+ years of Workers' Compensation insurance industry experience.
3+ years of claims handling experience in multiple jurisdictions.
Formal or informal leadership or mentorship experience desired.
Working Conditions:
General office environment.
Occasionally this job requires working irregular hours, evenings, and weekends with occasional overnight travel.
Occasionally the job requires work in the field with exposure to heat, cold, noise, dust, smoke, and soot.
This leader deals with large amounts of company money and is charged with the responsibility to handle wisely.
Knowledge, skills & abilities:
Excellent people & communication skills, including collaboration.
Adaptable & Resilient.
Ability to coach others to successful outcomes, including successful adoption of change.
Ability to assess skills of individual team members and to implement plans to develop skills and to share knowledge.
Ability to appropriately empower others via delegation.
Ability to motivate and inspire others to achieve desired outcomes.
Ability to analyze data to identify trends and to resolve problems.
Strong understanding of legal, regulatory and compliance requirements and of the legal process.
Ability to adjust to varied jurisdictions and legal environments.
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $103,221 - $136,105 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
Annual incentive compensation
Medical, dental, vision & life insurance
Accident, critical Illness & short-term disability insurance
Retirement plans with employer contributions
Generous time-off program
Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
$41k-70k yearly est. 3d ago
Senior Analyst, Claims Research
Molina Healthcare Inc. 4.4
Claims representative job in Iowa City, IA
The Senior Claims Research Analyst provides senior-level support for claims processing and claims research. The Sr. Analyst, Claims Research serves as a senior-level subject matter expert in claims operations and research, leading the most complex and high-priority claims projects. This role involves advanced root cause analysis, regulatory interpretation, project management, and strategic coordination across multiple departments to resolve systemic claims processing issues. The Sr. Analyst provides thought leadership, develops remediation strategies, and ensures timely and accurate project execution, all while driving continuous improvement in claims performance and compliance. Additionally, the Sr. Analyst will represent the organization internally and externally in meetings, serving as a key liaison to communicate findings and resolution plans effectively.
Job Duties
* Uses advanced analytical skills to conduct research and analysis for issues, requests, and inquiries of high priority claims projects
* Assists with reducing re-work by identifying and remediating claims processing issues
* Locate and interpret regulatory and contractual requirements
* Expertly tailors existing reports or available data to meet the needs of the claims project
* Evaluates claims using standard principles and applicable state specific policies and regulations to identify claims processing error
* Act as a senior claims subject matter expert, advising on complex claims issues and ensuring compliance with regulatory and contractual requirements.
* Leads and manages major claims research projects of considerable complexity, initiated through provider inquiries, complaints, or internal audits.
* Conducts advanced root cause analysis to identify and resolve systemic claims processing errors, collaborating with multiple departments to define and implement long-term solutions.
* Interprets regulatory and contractual requirements to ensure compliance in claims adjudication and remediation processes.
* Develops, tracks, and / or monitors remediation plans, ensuring claims reprocessing projects are completed accurately and on time.
* Provides in-depth analysis and insights to leadership and operational teams, presenting findings, progress updates, and results in a clear and actionable format.
* Takes the lead in provider meetings, when applicable, clearly communicating findings, proposed solutions, and status updates while maintaining a professional and collaborative approach.
* Proactively identifies and recommends updates to policies, SOPs, and job aids to improve claims quality and efficiency.
* Collaborates with external departments and leadership to define claims requirements and ensure alignment with organizational goals.
Job Qualifications
REQUIRED QUALIFICATIONS:
* 5+ years of experience in medical claims processing, research, or a related field.
* Demonstrated expertise in regulatory and contractual claims requirements, root cause analysis, and project management.
* Advanced knowledge of medical billing codes and claims adjudication processes.
* Strong analytical, organizational, and problem-solving skills.
* Proficiency in claims management systems and data analysis tools
* Excellent communication skills, with the ability to tailor complex information for diverse audiences, including executive leadership and providers.
* Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines in a fast-paced environment.
* Microsoft office suite/applicable software program(s) proficiency
PREFERRED QUALIFICATIONS:
* Bachelor's Degree or equivalent combination of education and experience
* Project management
* Expert in Excel and PowerPoint
* Familiarity with systems used to manage claims inquiries and adjustment requests
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $80,168 - $106,214 / ANNUAL
* Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
About Us
Molina Healthcare is a nationwide fortune 500 organization with a mission to provide quality healthcare to people receiving government assistance. If you are seeking a meaningful opportunity in a team-oriented environment, come be a part of a highly engaged workforce dedicated to our mission. Bring your passion and talents and together we can make a difference in the lives of others. Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
$80.2k-106.2k yearly 14d ago
Independent Insurance Claims Adjuster in Waterloo, Iowa
Milehigh Adjusters Houston
Claims representative job in Waterloo, IA
IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement.
Why This Opportunity Matters:
With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand.
As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives.
This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation.
Join Our Team:
Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt?
If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster.
You're welcome to sign up on our jobs roster if you meet our guidelines.
How We Can Help You Succeed:
At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting.
Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges.
Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster.
Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals.
Seize the Opportunity Today!
Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews.
You can also find us on YouTube at: (*********************************************************
and Facebook at: (************************************************** for additional resources and updates.
APPLY HERE
#AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston
By applying to this position, you consent to receive informational and promotional messages from MileHigh Adjusters Houston about training opportunities and related career programs. You may opt out at any time.
$43k-52k yearly est. Auto-Apply 60d+ ago
Rec Marine Adjuster
Sedgwick 4.4
Claims representative job in Coralville, IA
By joining Sedgwick, you'll be part of something truly meaningful. It's what our 33,000 colleagues do every day for people around the world who are facing the unexpected. We invite you to grow your career with us, experience our caring culture, and enjoy work-life balance. Here, there's no limit to what you can achieve.
Newsweek Recognizes Sedgwick as America's Greatest Workplaces National Top Companies
Certified as a Great Place to Work
Fortune Best Workplaces in Financial Services & Insurance
Rec Marine Adjuster
**PRIMARY PURPOSE** **:** To investigate and process marine claims adjustments for clients; to handle complex losses locally unassisted up to $50,000 and assist the department on larger losses.
**ESSENTIAL FUNCTIONS and RESPONSIBILITIES**
+ Investigates the cause and extent of the damages, obtains appropriate documentation, and issues settlement.
+ Receives and reviews new claims and maintains data integrity in the claims system.
+ Reviews survey reports and insurance policies to determine insurance coverage.
+ Prepares settlement documents and requests payment for the claim and expenses.
+ Assists in preparing loss experience report to help determine profitability and calculates adequate future rates.
**ADDITIONAL FUNCTIONS and RESPONSIBILITIES**
+ Performs other duties as assigned.
+ Supports the organization's quality program(s).
+ Travels as required.
**QUALIFICATIONS**
**Education & Licensing**
Bachelor's degree from an accredited college or university preferred. Appropriate state adjuster license is required.
**Experience**
3 years or more of Marine Adjusting preferred.
**Skills & Knowledge**
+ Strong oral and written communication skills
+ PC literate, including Microsoft Office products
+ Good customer service skills
+ Good organizational skills
+ Demonstrated commitment to timely reporting
+ Ability to work independently and in a team environment
+ Ability to meet or exceed Performance Competencies
**WORK ENVIRONMENT**
When applicable and appropriate, consideration will be given to reasonable accommodations.
**Mental** **:** Clear and conceptual thinking ability; excellent judgment, troubleshooting, problem solving, analysis, and discretion; ability to handle work-related stress; ability to handle multiple priorities simultaneously; and ability to meet deadlines
**Physical** **:**
+ Must be able to stand and/or walk for long periods of time.
+ Must be able to kneel, squat or bend.
+ Must be able to work outdoors in hot and/or cold weather conditions.
+ Have the ability to climb, crawl, stoop, kneel, reaching/working overhead
+ Be able to lift/carry up to 50 pounds
+ Be able to push/pull up to 100 pounds
+ Be able to drive up to 4 hours per day.
+ Must have continual use of manual dexterity
**Auditory/Visual** **:** Hearing, vision and talking
The statements contained in this document are intended to describe the general nature and level of work being performed by a colleague assigned to this description. They are not intended to constitute a comprehensive list of functions, duties, or local variances. Management retains the discretion to add or to change the duties of the position at any time.
Sedgwick is an Equal Opportunity Employer and a Drug-Free Workplace.
**If you're excited about this role but your experience doesn't align perfectly with every qualification in the job description, consider applying for it anyway! Sedgwick is building a diverse, equitable, and inclusive workplace and recognizes that each person possesses a unique combination of skills, knowledge, and experience. You may be just the right candidate for this or other roles.**
**Sedgwick is the world's leading risk and claims administration partner, which helps clients thrive by navigating the unexpected. The company's expertise, combined with the most advanced AI-enabled technology available, sets the standard for solutions in claims administration, loss adjusting, benefits administration, and product recall. With over 33,000 colleagues and 10,000 clients across 80 countries, Sedgwick provides unmatched perspective, caring that counts, and solutions for the rapidly changing and complex risk landscape. For more, see** **sedgwick.com**
$50k yearly 49d ago
Senior Analyst, Claims Research
Molina Healthcare 4.4
Claims representative job in Iowa City, IA
The Senior Claims Research Analyst provides senior-level support for claims processing and claims research. The Sr. Analyst, Claims Research serves as a senior-level subject matter expert in claims operations and research, leading the most complex and high-priority claims projects. This role involves advanced root cause analysis, regulatory interpretation, project management, and strategic coordination across multiple departments to resolve systemic claims processing issues. The Sr. Analyst provides thought leadership, develops remediation strategies, and ensures timely and accurate project execution, all while driving continuous improvement in claims performance and compliance. Additionally, the Sr. Analyst will represent the organization internally and externally in meetings, serving as a key liaison to communicate findings and resolution plans effectively.
**Job Duties**
+ Uses advanced analytical skills to conduct research and analysis for issues, requests, and inquiries of high priority claims projects
+ Assists with reducing re-work by identifying and remediating claims processing issues
+ Locate and interpret regulatory and contractual requirements
+ Expertly tailors existing reports or available data to meet the needs of the claims project
+ Evaluates claims using standard principles and applicable state specific policies and regulations to identify claims processing error
+ Act as a senior claims subject matter expert, advising on complex claims issues and ensuring compliance with regulatory and contractual requirements.
+ Leads and manages major claims research projects of considerable complexity, initiated through provider inquiries, complaints, or internal audits.
+ Conducts advanced root cause analysis to identify and resolve systemic claims processing errors, collaborating with multiple departments to define and implement long-term solutions.
+ Interprets regulatory and contractual requirements to ensure compliance in claims adjudication and remediation processes.
+ Develops, tracks, and / or monitors remediation plans, ensuring claims reprocessing projects are completed accurately and on time.
+ Provides in-depth analysis and insights to leadership and operational teams, presenting findings, progress updates, and results in a clear and actionable format.
+ Takes the lead in provider meetings, when applicable, clearly communicating findings, proposed solutions, and status updates while maintaining a professional and collaborative approach.
+ Proactively identifies and recommends updates to policies, SOPs, and job aids to improve claims quality and efficiency.
+ Collaborates with external departments and leadership to define claims requirements and ensure alignment with organizational goals.
**Job Qualifications**
**REQUIRED QUALIFICATIONS:**
+ 5+ years of experience in medical claims processing, research, or a related field.
+ Demonstrated expertise in regulatory and contractual claims requirements, root cause analysis, and project management.
+ Advanced knowledge of medical billing codes and claims adjudication processes.
+ Strong analytical, organizational, and problem-solving skills.
+ Proficiency in claims management systems and data analysis tools
+ Excellent communication skills, with the ability to tailor complex information for diverse audiences, including executive leadership and providers.
+ Proven ability to manage multiple projects, prioritize tasks, and meet tight deadlines in a fast-paced environment.
+ Microsoft office suite/applicable software program(s) proficiency
**PREFERRED QUALIFICATIONS:**
+ Bachelor's Degree or equivalent combination of education and experience
+ Project management
+ Expert in Excel and PowerPoint
+ Familiarity with systems used to manage claims inquiries and adjustment requests
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V.
Pay Range: $80,168 - $106,214 / ANNUAL
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
$80.2k-106.2k yearly 13d ago
Claims Specialist II - WC
UFG Insurance 4.7
Claims representative job in Cedar Rapids, IA
UFG is currently hiring for a Claims Specialist II to work with our Workers Compensation team. This individual's primarily responsible for verifying applicable coverages, conducting timely and thorough research of the facts of a loss, analyzing compensability and evaluating benefits for reserve and settlement, and negotiating medium to occasional high complexity claims to resolution in accordance with claims best practices.
The Claims Specialist II - Workers Compensation role demonstrates a strong desire to learn and grow, promotes a positive work environment, and embraces a strong service-oriented mindset in support of internal and external customers. This role requires strong communication skills, attention to detail, and the ability to handle multiple tasks efficiently and effectively. It also requires the ability to work independently with low to moderate levels of supervision. A strong desire to advance one's professional development is essential to this role.
Essential Duties & Responsibilities:
* Review claim assignments to timely determine policy coverage, compensability of a claimed injury or illness and facilitation of medical, indemnity and other statutory workers' compensation benefits. If a coverage issue is relevant, review facts with a designated leader or mentor to determine a proper plan of action.
* Make prompt, meaningful contact with insureds and their employees to research facts by conducting interviews; securing, understanding and synthesizing information from relevant documents; identifying other relevant parties to a claim; and proactively supporting all parties with their commitment to outcomes.
* Establish rapport and an outcome focused relationship with insureds and their employees, as well as other internal and external stakeholders, through consistent on-going contact throughout the recovery process and claim resolution.
* Request and analyze medical records to determine compensability according to evidence-based causation by jurisdiction. Develop knowledge of how to conduct medical and legal research.
* Interact with medical providers to clearly define medical causation and establish treatment plans focused on recovery.
* Promptly and supportively inform insured and employees as well as other stakeholders of coverage and compensability decisions.
* Support stay-at-work or return-to-work opportunities for insureds and their employees. Propose and facilitate vocational support when appropriate by jurisdiction.
* Identify subrogation potential and document evidence in support of subrogation. Understand the subrogation mechanism and actively partner with internal and external subrogation partners to achieve outcomes with a goal to achieve global resolution.
* Identify potential Medicare eligibility and comply with all Medicare Secondary Payor requirements of law. Develop knowledge of Medicare settlement obligations.
* Assess and periodically re-assess the nature and severity of injury or illness. Design a plan of action focused on recovery and resolution in accordance with claims best practice guidelines by jurisdiction. Identify factors which could impact successful outcomes and collaborate with others on plans of action to mitigate impacts.
* Assess and periodically re-assess claim file reserves adequacy. This will be achieved through understanding medical diagnoses and care plan developments; thorough analysis of wage information and accurate calculations of indemnity benefits; and by securing and providing job descriptions specific to the employee to medical providers. Promptly identify factors of risk for increased loss and expense costs.
* Execute all technical claim handling functions such as documenting facts within the claims management system in a consistent, concise and clear manner; make timely decisions and promptly communicate decisions to stakeholders; process accurate benefit payments; and seek opportunities to mitigate claim handling expenses.
* Proactively seek resolution of claims by defining stakeholder outcome expectations early and often, managing processes focused on outcomes and engaging in direct negotiation, mediation, settlement conferences or hearings according to jurisdiction. Emphasis is placed on seeking opportunities to overcome resolution barriers.
* Comply with statute specific claims handling practices and reporting requirements.
* Inform underwriting of increased hazards or unusual circumstances concerning a risk/policy exposure.
* Participate in internal and external continuing education opportunities to maintain licensure and develop claim handling skills and abilities.
* Demonstrate a supportive attitude and presence within the team by adapting well to change in process or procedure. Share innovative ideas to improve work product and outcomes. Take initiative to identify and learn about areas of professional development. Proactively seek out opportunities to collaborate with peers.
* Demonstrate interest in one's own career development and interest in supporting peers with their development.
Job Specifications:
Education:
* High school diploma required.
* Post-Secondary education or Bachelor's degree preferred.
Licensing/Certifications/Designations:
* Meet the appropriate state licensing requirements to handle claims.
* Within 1 year of hire, complete the Workers' Recovery Professional (WRP) certification program.
* Within 3 years of hire, complete the Workers' Compensation Law Associate (WCLA) certification program.
* Willingness to pursue other professional certifications or designations requested.
Experience:
* 3+ years of general work experience.
* 5+ years of workers' compensation claims handling experience or a combination of workers' compensation claims handling experience and experience in a related field.
Knowledge:
* General knowledge of insurance, medical and legal concepts is required with a high degree of ability to articulate knowledge verbally and in writing.
Skills and Abilities:
* Service-Oriented Mindset
* Clear and Concise Communication
* Analytical and Critical Thinking
* Attitude of Collaboration and Curiosity
* Proactive Decision-making and Problem-solving
* Time management and Sense of Service Urgency
* Demonstrate mentorship within the team
* Actively demonstrate engagement in executing on claims initiatives
Working Conditions:
* Working remote from home or general office environment.
* Occasionally the job requires working irregular hours.
* Infrequent overnight travel and weekend hours may be required.
Pay Transparency Statement:
UFG Insurance is committed to fair and equitable compensation practices. The base salary range for this position is $59,622 - $78,637 annually, which represents the typical range for new hires in this role. Individual pay within this range will be determined based on a variety of factors, including relevant experience, education, certifications, skills, internal equity, geography and market data.
In addition to base salary, UFG Insurance offers a comprehensive total rewards package that includes:
* Annual incentive compensation
* Medical, dental, vision & life insurance
* Accident, critical Illness & short-term disability insurance
* Retirement plans with employer contributions
* Generous time-off program
* Programs designed to support the employee well-being and financial security.
This pay range disclosure is provided in accordance with applicable state and local pay transparency laws.
The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. It is not designed to contain or be interpreted as a comprehensive list of all duties, responsibilities, and skills required. Additional tasks and requirements may be assigned, as necessitated by business need. UFG retains the right to modify the description of this job at any time.
$59.6k-78.6k yearly 60d+ ago
Independent Insurance Claims Adjuster in Coralville, Iowa
Milehigh Adjusters Houston
Claims representative job in Coralville, IA
IS IT TIME FOR A CAREER CHANGE? INDEPENDENT INSURANCE CLAIMS ADJUSTERS NEEDED NOW! Are you ready to embark on a dynamic and in-demand career as an Independent Insurance Claims Adjuster? This is your chance to join a thriving industry with endless opportunities for growth and advancement.
Why This Opportunity Matters:
With the current surge in storm-related events sweeping across the nation, there's an urgent need for new adjusters to meet the escalating demand.
As a Licensed Claims Adjuster, you'll play a crucial role in helping individuals and businesses recover from unforeseen disasters and rebuild their lives.
This is not just a job-it's a rewarding career path where you can make a real difference in people's lives while enjoying flexibility, autonomy, and competitive compensation.
Join Our Team:
Are you actively working as a Licensed Claims Adjuster with 100 claims or more under your belt?
If so, that's great! If not, no problem! Let us help you on your career path as a Licensed Claims Adjuster.
You're welcome to sign up on our jobs roster if you meet our guidelines.
How We Can Help You Succeed:
At MileHigh Adjusters Houston, we offer comprehensive training programs tailored to equip you with the essential skills and knowledge needed to excel in the field of claims adjusting.
Our expert instructor, with years of industry experience, will provide you with hands-on training, insider tips, and practical insights to prepare you for real-world challenges.
Whether you're a seasoned professional or a newcomer to the field, our training programs are designed to meet you where you are and help you reach your full potential as a claims adjuster.
Don't miss out on this opportunity-let us assist you in advancing your career in claims adjusting and achieving your professional goals. With our guidance and support, you'll have the opportunity to thrive in a dynamic and rewarding industry, making a positive impact on the lives of others while achieving your professional goals.
Seize the Opportunity Today!
Contact us now at ************ or [email protected] to learn more about our training programs and take the first step towards a fulfilling career as a Licensed Claims Adjuster. Visit our website at ******************************** to explore our offerings and view our 375+ Five-Star Google Reviews.
You can also find us on YouTube at: (*********************************************************
and Facebook at: (************************************************** for additional resources and updates.
APPLY HERE
#AdjustersNeeded #CareerOpportunity #ClaimsAdjusterTraining #MileHighAdjustersHouston
By applying to this position, you consent to receive informational and promotional messages from MileHigh Adjusters Houston about training opportunities and related career programs. You may opt out at any time.
$43k-52k yearly est. Auto-Apply 60d+ ago
Analyst, Claims Research
Molina Healthcare 4.4
Claims representative job in Cedar Rapids, IA
Provides analyst support for claims research activities including reviewing and researching claims to ensure regulatory requirements are appropriately applied, identifying root-cause of processing errors through research and analysis, coordinating and engaging with appropriate departments, developing and tracking remediation plans, and monitoring claims reprocessing through resolution.
**Essential Job Duties**
- Serves as claims subject matter expert - using analytical skills to conduct research and analysis to address issues, requests, and support high-priority claims inquiries and projects.
- Interprets and presents in-depth analysis of claims research findings and results to leadership and respective operations teams.
- Manages and leads major claims projects of considerable complexity and volume that may be initiated internally, or through provider inquiries/complaints, or legal requests.
- Assists with reducing rework by identifying and remediating claims processing issues.
- Locates and interprets claims-related regulatory and contractual requirements.
- Tailors existing reports and/or available data to meet the needs of claims projects.
- Evaluates claims using standard principles and applicable state-specific regulations to identify claims processing errors.
- Applies claims processing and technical knowledge to appropriately define a path for short/long-term systematic or operational fixes.
- Seeks to improve overall claims performance, and ensure claims are processed accurately and timely.
- Identifies claims requiring reprocessing or readjudication in a timely manner to ensure compliance.
- Works collaboratively with internal/external stakeholders to define claims requirements.
- Recommends updates to claims standard operating procedures (SOPs) and job aids to increase the quality and efficiency of claims processing.
- Fields claims questions from the operations team.
- Interprets, communicates, and presents, clear in-depth analysis of claims research results, root-cause analysis, remediation plans and fixes, overall progress, and status of impacted claims.
- Appropriately conveys claims-related information and tailors communication based on targeted audiences.
- Provides sufficient claims information to internal operations teams that communicate externally with providers and/or members.
- Collaborates with other functional teams on claims-related projects, and completes tasks within designated/accelerated timelines to minimize provider/member impacts and maintain compliance.
- Supports claims department initiatives to improve overall claims function efficiency.
**Required Qualifications**
- At least 3 years of medical claims processing experience, or equivalent combination of relevant education and experience.
- Medical claims processing experience across multiple states, markets, and claim types.
- Knowledge of claims processing related to inpatient/outpatient facilities contracted with Medicare, Medicaid, and Marketplace government-sponsored programs.
- Data research and analysis skills.
- Organizational skills and attention to detail.
- Time-management skills, and ability to manage simultaneous projects and tasks to meet internal deadlines.
- Ability to work cross-collaboratively in a highly matrixed organization.
- Customer service skills.
- Effective verbal and written communication skills.
- Microsoft Office suite (including Excel), and applicable software programs proficiency.
**Preferred Qualifications**
- Health care claims analysis experience.
- Project management experience.
To all current Molina employees: If you are interested in applying for this position, please apply through the Internal Job Board.
Molina Healthcare offers a competitive benefits and compensation package. Molina Healthcare is an Equal Opportunity Employer (EOE) M/F/D/V
Pay Range: $22.81 - $46.42 / HOURLY
*Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level.
How much does a claims representative earn in Cedar Rapids, IA?
The average claims representative in Cedar Rapids, IA earns between $26,000 and $48,000 annually. This compares to the national average claims representative range of $28,000 to $53,000.
Average claims representative salary in Cedar Rapids, IA
$35,000
What are the biggest employers of Claims Representatives in Cedar Rapids, IA?
The biggest employers of Claims Representatives in Cedar Rapids, IA are: