Cocktail server vs customer service and serving

Differences between cocktail server and customer service and serving duties and responsibilities

Cocktail server example responsibilities.

• Ensure club cleanliness and provide amazing customer service to every individual.
• Experience handling money and using a cash register, as well as the micros systems.
• Take customers' orders and input into POS, run food, bus tables, help other servers as needed.
• Provide a fun, safe and friendly atmosphere for customers, while providing excellent service serving cocktails, wine and beer.
• Greet guests, take orders, correctly enter food and beverages into POS terminal, and ensure efficient delivery of both.
• Fluctuate between all shifts and floors, assist in bartending, and becoming a top selling server within a few months.
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Customer service and serving example responsibilities.

• Manage restaurant sections in order to equalize seating arrangements for each waiter and ensure the restaurant are stocked and well maintain.
• Track record of upselling through suggestive selling techniques.
• Fill in for bartending staff as needed and frequently make drinks for customers.
• Put orders in the POS for customers to get the quickest service possible with the least amount of issues.
• Take phone calls for orders, process online orders, serve food and drinks, process payments on POS computer.
• Train in all aspects of professional bartending with an in-depth knowledge of wines, liquors, liqueurs and mix cocktails.
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