Collection teller vs bank representative

The differences between collection tellers and bank representatives can be seen in a few details. Each job has different responsibilities and duties. Additionally, a bank representative has an average salary of $34,417, which is higher than the $31,959 average annual salary of a collection teller.

The top three skills for a collection teller include customer service, financial products and travelers checks. The most important skills for a bank representative are bank products, customer service, and bank policies.

Collection teller vs bank representative overview

	Collection Teller	Bank Representative
Yearly salary	$31,959	$34,417
Hourly rate	$15.36	$16.55
Growth rate	-12%	-12%
Number of jobs	11,728	105,192
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 53%
Average age	39	39
Years of experience	-	-

Collection teller vs bank representative salary

Collection tellers and bank representatives have different pay scales, as shown below.

	Collection Teller	Bank Representative
Average salary	$31,959	$34,417
Salary range	Between $26,000 And $39,000	Between $28,000 And $41,000
Highest paying City	-	Albany, NY
Highest paying state	-	New York
Best paying company	-	Advancial Federal Credit Union
Best paying industry	-	Finance

Differences between collection teller and bank representative education

There are a few differences between a collection teller and a bank representative in terms of educational background:

	Collection Teller	Bank Representative
Most common degree	Bachelor's Degree, 33%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	-	-

Collection teller vs bank representative demographics

Here are the differences between collection tellers' and bank representatives' demographics:

	Collection Teller	Bank Representative
Average age	39	39
Gender ratio	Male, 15.0% Female, 85.0%	Male, 34.1% Female, 65.9%
Race ratio	Black or African American, 8.7% Unknown, 3.1% Hispanic or Latino, 24.2% Asian, 6.7% White, 56.6% American Indian and Alaska Native, 0.6%	Black or African American, 9.2% Unknown, 3.4% Hispanic or Latino, 22.4% Asian, 7.3% White, 57.1% American Indian and Alaska Native, 0.6%
LGBT Percentage	7%	7%

Differences between collection teller and bank representative duties and responsibilities

Collection teller example responsibilities.

Calculate gross revenue by location and managing the data in AS400.
Post payments online (AS400).
Type and process Hud-1 forms, applications, and debt-to-income ratio forms.
Assist in processing department in Atm deposits, and encoding of checks, and balancing of branch debits and credits.
Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
Interpret and accurately process customer requests and transactions according to TCF guidelines.

Bank representative example responsibilities.

Used CRM software for KYC purposes, managing and analyzing customer data throughout life cycle.
Open new accounts for existing and/or new clients, including money market savings, CDs, and IRA accounts.
Complete maintenance request including address changes, check orders, stop payments, warnings, account closings and ATM card captures.
Originate and sign internal debit and credit documents.
Complete customer account paperwork for loans, fraudulent activity, unauthorize activity and weekly ATM balancing reports.
Advise patients of insurance/hospital information, prepare admission forms and enter patient data into the patient data accounting system.

Collection teller vs bank representative skills

Common collection teller skills

Customer Service, 32%
Financial Products, 11%
Travelers Checks, 10%
Delinquent Accounts, 8%
Payment Arrangements, 4%
Wire Transfers, 4%

Common bank representative skills

Bank Products, 12%
Customer Service, 11%
Bank Policies, 9%
Cross-Sell, 6%
Excellent Interpersonal, 5%
Cash Handling, 5%

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Office and Administrative Industry
Collection Teller
Collection Teller vs Bank Representative

Updated January 8, 2025

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