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Collection teller vs banking associate

The differences between collection tellers and banking associates can be seen in a few details. Each job has different responsibilities and duties. Additionally, a banking associate has an average salary of $81,890, which is higher than the $31,959 average annual salary of a collection teller.

The top three skills for a collection teller include customer service, financial products and travelers checks. The most important skills for a banking associate are excellent interpersonal, strong customer service, and financial transactions.

Collection teller vs banking associate overview

Collection TellerBanking Associate
Yearly salary$31,959$81,890
Hourly rate$15.36$39.37
Growth rate-12%-12%
Number of jobs11,72818,919
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 63%
Average age3939
Years of experience--

Collection teller vs banking associate salary

Collection tellers and banking associates have different pay scales, as shown below.

Collection TellerBanking Associate
Average salary$31,959$81,890
Salary rangeBetween $26,000 And $39,000Between $47,000 And $141,000
Highest paying City-White Plains, NY
Highest paying state-New York
Best paying company-Citi
Best paying industry-Finance

Differences between collection teller and banking associate education

There are a few differences between a collection teller and a banking associate in terms of educational background:

Collection TellerBanking Associate
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 63%
Most common majorBusinessBusiness
Most common college--

Collection teller vs banking associate demographics

Here are the differences between collection tellers' and banking associates' demographics:

Collection TellerBanking Associate
Average age3939
Gender ratioMale, 15.0% Female, 85.0%Male, 41.8% Female, 58.2%
Race ratioBlack or African American, 8.7% Unknown, 3.1% Hispanic or Latino, 24.2% Asian, 6.7% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 10.1% Unknown, 3.5% Hispanic or Latino, 17.8% Asian, 7.4% White, 60.7% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between collection teller and banking associate duties and responsibilities

Collection teller example responsibilities.

  • Calculate gross revenue by location and managing the data in AS400.
  • Post payments online (AS400).
  • Type and process Hud-1 forms, applications, and debt-to-income ratio forms.
  • Assist in processing department in Atm deposits, and encoding of checks, and balancing of branch debits and credits.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Banking associate example responsibilities.

  • Develop and maintain relationships with business partners to increase cross-sell opportunities and achieve sales goals.
  • Develop working relationships with clients by providing exceptional customer service while utilizing a focuse cross-sell strategy.
  • Follow up with customers regarding KYC and other account relate updates.
  • Analyze each movement in full detail while meeting all SLA's.
  • Prepare UCC's for filing at the county and state level.
  • Monitor multiple cases while keeping track of SLA's and B2B communications.
  • Show more

Collection teller vs banking associate skills

Common collection teller skills
  • Customer Service, 32%
  • Financial Products, 11%
  • Travelers Checks, 10%
  • Delinquent Accounts, 8%
  • Payment Arrangements, 4%
  • Wire Transfers, 4%
Common banking associate skills
  • Excellent Interpersonal, 41%
  • Strong Customer Service, 29%
  • Financial Transactions, 15%
  • Financial Services, 1%
  • PowerPoint, 1%
  • Financial Solutions, 1%

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