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Collection teller vs utility teller

The differences between collection tellers and utility tellers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a utility teller has an average salary of $46,049, which is higher than the $31,959 average annual salary of a collection teller.

The top three skills for a collection teller include customer service, financial products and travelers checks. The most important skills for a utility teller are loan payments, customer transactions, and process deposits.

Collection teller vs utility teller overview

Collection TellerUtility Teller
Yearly salary$31,959$46,049
Hourly rate$15.36$22.14
Growth rate-12%-12%
Number of jobs11,72815,563
Job satisfaction--
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 53%
Average age3939
Years of experience--

Collection teller vs utility teller salary

Collection tellers and utility tellers have different pay scales, as shown below.

Collection TellerUtility Teller
Average salary$31,959$46,049
Salary rangeBetween $26,000 And $39,000Between $24,000 And $87,000
Highest paying City--
Highest paying state--
Best paying company--
Best paying industry--

Differences between collection teller and utility teller education

There are a few differences between a collection teller and a utility teller in terms of educational background:

Collection TellerUtility Teller
Most common degreeBachelor's Degree, 33%Bachelor's Degree, 53%
Most common majorBusinessBusiness
Most common college--

Collection teller vs utility teller demographics

Here are the differences between collection tellers' and utility tellers' demographics:

Collection TellerUtility Teller
Average age3939
Gender ratioMale, 15.0% Female, 85.0%Male, 18.2% Female, 81.8%
Race ratioBlack or African American, 8.7% Unknown, 3.1% Hispanic or Latino, 24.2% Asian, 6.7% White, 56.6% American Indian and Alaska Native, 0.6%Black or African American, 11.0% Unknown, 3.5% Hispanic or Latino, 16.3% Asian, 7.5% White, 61.1% American Indian and Alaska Native, 0.6%
LGBT Percentage7%7%

Differences between collection teller and utility teller duties and responsibilities

Collection teller example responsibilities.

  • Calculate gross revenue by location and managing the data in AS400.
  • Post payments online (AS400).
  • Type and process Hud-1 forms, applications, and debt-to-income ratio forms.
  • Assist in processing department in Atm deposits, and encoding of checks, and balancing of branch debits and credits.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Utility teller example responsibilities.

  • Achieve monthly promotional goals by cross-selling ATM cards, Visa/MC cards and lines of credit.
  • Verify, balance, process, and ship ATM orders.
  • Analyze customer's needs, determine appropriate products and services and uncover additional cross-selling opportunities with existing and prospective clients.
  • Interpret and accurately process customer requests and transactions according to TCF guidelines.

Collection teller vs utility teller skills

Common collection teller skills
  • Customer Service, 32%
  • Financial Products, 11%
  • Travelers Checks, 10%
  • Delinquent Accounts, 8%
  • Payment Arrangements, 4%
  • Wire Transfers, 4%
Common utility teller skills
  • Loan Payments, 20%
  • Customer Transactions, 16%
  • Process Deposits, 15%
  • Foreign Currency, 13%
  • ATM, 10%
  • Financial Transactions, 7%

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