Collector of internal revenue vs collections, customer service

The differences between collectors of internal revenue and collectionss, customer service can be seen in a few details. Each job has different responsibilities and duties. It typically takes 6-12 months to become both a collector of internal revenue and a collections, customer service. Additionally, a collector of internal revenue has an average salary of $36,264, which is higher than the $32,870 average annual salary of a collections, customer service.

The top three skills for a collector of internal revenue include payment arrangements, legal guidelines and due payments. The most important skills for a collections, customer service are strong customer service, customer service, and payment arrangements.

Collector of internal revenue vs collections, customer service overview

	Collector Of Internal Revenue	Collections, Customer Service
Yearly salary	$36,264	$32,870
Hourly rate	$17.43	$15.80
Growth rate	-8%	-8%
Number of jobs	13,935	161,544
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 67%	High School Diploma, 33%
Average age	46	46
Years of experience	12	12

Collector of internal revenue vs collections, customer service salary

Collectors of internal revenue and collectionss, customer service have different pay scales, as shown below.

	Collector Of Internal Revenue	Collections, Customer Service
Average salary	$36,264	$32,870
Salary range	Between $29,000 And $45,000	Between $27,000 And $39,000
Highest paying City	-	Danvers, MA
Highest paying state	-	Virginia
Best paying company	-	University of California
Best paying industry	-	Automotive

Differences between collector of internal revenue and collections, customer service education

There are a few differences between a collector of internal revenue and a collections, customer service in terms of educational background:

	Collector Of Internal Revenue	Collections, Customer Service
Most common degree	Bachelor's Degree, 67%	High School Diploma, 33%
Most common major	Business	Business
Most common college	-	-

Collector of internal revenue vs collections, customer service demographics

Here are the differences between collectors of internal revenue' and collectionss, customer service' demographics:

	Collector Of Internal Revenue	Collections, Customer Service
Average age	46	46
Gender ratio	Male, 42.4% Female, 57.6%	Male, 29.3% Female, 70.7%
Race ratio	Black or African American, 14.8% Unknown, 3.5% Hispanic or Latino, 16.7% Asian, 2.6% White, 61.9% American Indian and Alaska Native, 0.5%	Black or African American, 11.4% Unknown, 4.2% Hispanic or Latino, 20.3% Asian, 3.8% White, 59.8% American Indian and Alaska Native, 0.5%
LGBT Percentage	8%	8%

Differences between collector of internal revenue and collections, customer service duties and responsibilities

Collector of internal revenue example responsibilities.

Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Disconnect and restore cable services.
Follow strict guidelines incorporate by FDCPA.
Integrate FDCPA regulations and guidelines in every call.
Prevent impeding loss and increasing profitability through negotiation and enforcement of schedule collection campaigns, consistently achieving high success standards.
Secure modification documents including HAMP and bank require documents.

Collections, customer service example responsibilities.

Monitor all assign accounts by reviewing the client's aging, manage all potential bad debit, DSO, aging.
Provide excellent verbal, written, oral communication skills, attend ongoing training of collections and FDCPA regulations and guidelines.
Provide excellent interpersonal, negotiation, and customer service skills via telephone.
Research accounts to verify credits and debits make are accurately post against supporting documents showing timely reflect within the FDCPA guidelines.
Prevent impending loss and increase profitability through negotiation and enforcement of schedule collection campaigns.
Submit additional information request by insurance companies such as medical records, primary/secondary insurance explanation of benefits (EOB).

Collector of internal revenue vs collections, customer service skills

Common collector of internal revenue skills

Payment Arrangements, 44%
Legal Guidelines, 33%
Due Payments, 19%
Past Due Accounts, 5%

Common collections, customer service skills

Strong Customer Service, 45%
Customer Service, 12%
Payment Arrangements, 5%
Credit Card Payments, 4%
Delinquent Accounts, 4%
Past Due Accounts, 3%

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Collector Of Internal Revenue
Collector Of Internal Revenue vs Collections, Customer Service

Updated January 8, 2025

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