Community association manager vs resident manager

The differences between community association managers and resident managers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a community association manager and a resident manager. Additionally, a community association manager has an average salary of $57,602, which is higher than the $50,811 average annual salary of a resident manager.

The top three skills for a community association manager include customer service, property management and cam. The most important skills for a resident manager are resident care, CPR, and medication administration.

Community association manager vs resident manager overview

	Community Association Manager	Resident Manager
Yearly salary	$57,602	$50,811
Hourly rate	$27.69	$24.43
Growth rate	3%	3%
Number of jobs	20,738	17,468
Job satisfaction	-	-
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 48%
Average age	48	48
Years of experience	6	6

What does a community association manager do?

Community association managers are responsible for managing the common property and services of condominiums, organized communities, and cooperatives. Their tasks include preparing financial statements and budgets, collecting monthly assessments, negotiating with contractors, and assist in solving complaints. Also, they communicate daily with homeowners and other residents and supervise the maintenance of properties and facilities. Additionally, they help the board and homeowners in observing with the association and the government laws and regulations, administer the association's budget and financial records, and solve legal issues or disputes.

What does a resident manager do?

A resident manager's role focuses on maintaining and supervising residential and rental properties, even hotels. Typically an in-house employee, it is a resident manager's responsibility to oversee all maintenance operations to ensure that the property is at optimal condition, assess staff's performance, prepare and manage budgets, and produce progress reports for the company or property owner. They mostly respond to inquiries from guests or tenants, even processing payments when necessary. Moreover, a resident manager may address issues and concerns, providing corrective measures while adhering to the policies and standards.

Community association manager vs resident manager salary

Community association managers and resident managers have different pay scales, as shown below.

	Community Association Manager	Resident Manager
Average salary	$57,602	$50,811
Salary range	Between $35,000 And $92,000	Between $31,000 And $82,000
Highest paying City	Hartford, CT	New York, NY
Highest paying state	Connecticut	New York
Best paying company	U.S. Bank	Westinghouse Appliances Australia
Best paying industry	Start-up	Internet

Differences between community association manager and resident manager education

There are a few differences between a community association manager and a resident manager in terms of educational background:

	Community Association Manager	Resident Manager
Most common degree	Bachelor's Degree, 55%	Bachelor's Degree, 48%
Most common major	Business	Business
Most common college	University of Southern California	University of Southern California

Community association manager vs resident manager demographics

Here are the differences between community association managers' and resident managers' demographics:

	Community Association Manager	Resident Manager
Average age	48	48
Gender ratio	Male, 38.7% Female, 61.3%	Male, 39.6% Female, 60.4%
Race ratio	Black or African American, 8.4% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 5.2% White, 64.5% American Indian and Alaska Native, 0.6%	Black or African American, 8.4% Unknown, 4.1% Hispanic or Latino, 17.2% Asian, 5.2% White, 64.4% American Indian and Alaska Native, 0.6%
LGBT Percentage	12%	12%

Differences between community association manager and resident manager duties and responsibilities

Community association manager example responsibilities.

Manage numerous capital improvements, including elevator modernization and HVAC upgrades, delivering projects on time and in budget.
Manage segment's treasury function including equity forecasting and investment requests as well as lender relations in a difficult banking environment.
Process payroll tax payments and payroll-relate IRS forms.
Process checks for payment and process bi-weekly payroll.
Attend several training programs and create the accounting system in Quickbooks for association.
Maintain all accounts QuickBooks proficient, confident phone demeanor/presence and take charge of a collection position.

Resident manager example responsibilities.

Achieve low turnover and evictions by instituting consistent move-in compliance criteria.
Manage resident and facility accounts, budgets, social security applications, and Medicare and Medicaid benefits.
Monitor and maintain patient charts including, MDS per state, federal regulations along with facility policies and procedures.
Maintain and review incident reports and take appropriate actions according to department policy and OPWDD regulations.
Experience in Onesite system software.
Collect and post rent into YARDI.

Community association manager vs resident manager skills

Common community association manager skills

Customer Service, 16%
Property Management, 12%
Cam, 7%
HOA, 6%
Meeting Minutes, 5%
Provide Management, 5%

Common resident manager skills

Resident Care, 10%
CPR, 8%
Medication Administration, 7%
Developmental Disabilities, 6%
Crisis Intervention, 5%
Property Management, 5%

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Community Association Manager
Community Association Manager vs Resident Manager

Updated January 8, 2025

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