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Computer networker vs lead support technician

The differences between computer networkers and lead support technicians can be seen in a few details. Each job has different responsibilities and duties. It typically takes 1-2 years to become both a computer networker and a lead support technician. Additionally, a lead support technician has an average salary of $95,420, which is higher than the $71,766 average annual salary of a computer networker.

The top three skills for a computer networker include switches, DNS and TCP/IP. The most important skills for a lead support technician are database, customer service, and customer satisfaction.

Computer networker vs lead support technician overview

Computer NetworkerLead Support Technician
Yearly salary$71,766$95,420
Hourly rate$34.50$45.88
Growth rate5%10%
Number of jobs30,066115,952
Job satisfaction--
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 54%
Average age4342
Years of experience22

Computer networker vs lead support technician salary

Computer networkers and lead support technicians have different pay scales, as shown below.

Computer NetworkerLead Support Technician
Average salary$71,766$95,420
Salary rangeBetween $51,000 And $99,000Between $64,000 And $140,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateConnecticutNew Jersey
Best paying companyAmazonGoogle
Best paying industryHospitalityTechnology

Differences between computer networker and lead support technician education

There are a few differences between a computer networker and a lead support technician in terms of educational background:

Computer NetworkerLead Support Technician
Most common degreeBachelor's Degree, 45%Bachelor's Degree, 54%
Most common majorComputer ScienceComputer Science
Most common collegeCarnegie Mellon UniversityStanford University

Computer networker vs lead support technician demographics

Here are the differences between computer networkers' and lead support technicians' demographics:

Computer NetworkerLead Support Technician
Average age4342
Gender ratioMale, 88.2% Female, 11.8%Male, 81.1% Female, 18.9%
Race ratioBlack or African American, 7.9% Unknown, 5.0% Hispanic or Latino, 11.6% Asian, 13.7% White, 61.4% American Indian and Alaska Native, 0.3%Black or African American, 10.7% Unknown, 5.4% Hispanic or Latino, 16.4% Asian, 12.0% White, 55.1% American Indian and Alaska Native, 0.4%
LGBT Percentage9%11%

Differences between computer networker and lead support technician duties and responsibilities

Computer networker example responsibilities.

  • Design, install, configure and manage Citrix XenApp/XenDesktop environment.
  • Install and configure switches, routers, and servers in racks and provide physical connections to the LAN's on-site.
  • Support and maintain VoIP phones.
  • Gain familiarity with TCP/IP, network protocols and Linux operating system.
  • Configure TCP/IP addressing on client PCs; as well as DHCP server.
  • Deploy, sustain, troubleshoot and repair standard voice, data and video network infrastructure.
  • Show more

Lead support technician example responsibilities.

  • Manage communications capabilities, including FTP, TCP/IP, direct connect, and modem.
  • Manage user problems with Citrix XenApp by clearing problematic connections to allow users to reconnect and use their applications.
  • Work with multiple virtualization software programs (Citrix XenCenter, ESXI vSphere); utilize Salesforce to manage support tickets.
  • Install network LAN equipment by running Cat5e cabling and setting up network switches and routers.
  • Used UNIX script for compiling and deployment.
  • Provide support to DoD secure project areas.
  • Show more

Computer networker vs lead support technician skills

Common computer networker skills
  • Switches, 12%
  • DNS, 11%
  • TCP/IP, 10%
  • Encryption, 9%
  • Firewall, 8%
  • Windows Server, 7%
Common lead support technician skills
  • Database, 8%
  • Customer Service, 6%
  • Customer Satisfaction, 5%
  • Java, 4%
  • Customer Support, 4%
  • OS, 4%

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