Counter person vs rental agent

Differences between counter person and rental agent duties and responsibilities

Counter person example responsibilities.

• Experience in ADP parts management systems.
• Allocate all parts to correct vehicles and Toyota technicians.
• Take customers' orders, enter into POS system, receive and process payments.
• Coordinate with workers and salesmen from parent company (Nissan) on parts information and availability.
• Maintain cleanliness of assign departments.
• Deliver items to customers, whether they are a dealership, bodyshop or regular customer.

Rental agent example responsibilities.

• Advise customers on use of canoes or kayaks.
• Pick up & deliver rental equipment and customers mowers and equipment.
• Help out bagging groceries and taking the customers groceries out to their vehicle.
• Provide ongoing service and sales of additional services such as vehicle upgrades, GPS navigation systems, and additional insurance.
• Advise customers on other enhancement protection products services like damage waiver, GPS systems to ensure a safe and hassle-free trip.
• Inspect parts, equipment, or vehicles for cleanliness, damage, and compliance with company and state standards or regulations.
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