Credit representative vs representative

The differences between credit representatives and representatives can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 1-2 years to become a credit representative, becoming a representative takes usually requires 6-12 months. Additionally, a credit representative has an average salary of $39,268, which is higher than the $36,023 average annual salary of a representative.

The top three skills for a credit representative include customer service, customer accounts and patients. The most important skills for a representative are cleanliness, patients, and customer issues.

Credit representative vs representative overview

	Credit Representative	Representative
Yearly salary	$39,268	$36,023
Hourly rate	$18.88	$17.32
Growth rate	-8%	-4%
Number of jobs	73,520	252,761
Job satisfaction	-	5
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 53%
Average age	39	40
Years of experience	2	12

What does a credit representative do?

Credit representatives are professionals who analyze the credit data and the financial statements of firms or individuals for the determination of the risk in lending money or extending credit. The representatives are tasked to prepare reports with credit information used in decision making. They manage credit files and process credit reports from different credit reporting sources. They also mentor and coach credit representatives newly hired in corporate procedures and policies. Also, they expand collection procedures and policies to lessen DSO parameter risk.

What does a representative do?

Representatives are lawmakers who represent the people in a specific district. They run for office to represent their districts in their hometown or their current place of living. Representatives are usually charismatic and good communicators. These characteristics are especially important during campaign and election periods. Representatives should be able to capture the hearts of the voters through their planned projects and advocacies. They are then elected by their constituents. Upon election, representatives author bills that will eventually be passed into law should it be approved by the majority of the congress. They also vote on the passage of bills authored by other representatives. They also participate in discussions and debates regarding different bills, issues, and laws. Representatives are expected to vote according to their conscience and in consideration of the voice of their constituents.

Credit representative vs representative salary

Credit representatives and representatives have different pay scales, as shown below.

	Credit Representative	Representative
Average salary	$39,268	$36,023
Salary range	Between $28,000 And $54,000	Between $23,000 And $55,000
Highest paying City	White Plains, NY	Washington, DC
Highest paying state	New York	New York
Best paying company	Systemax	Google
Best paying industry	Construction	Transportation

Differences between credit representative and representative education

There are a few differences between a credit representative and a representative in terms of educational background:

	Credit Representative	Representative
Most common degree	Bachelor's Degree, 47%	Bachelor's Degree, 53%
Most common major	Business	Business
Most common college	University of Pennsylvania	-

Credit representative vs representative demographics

Here are the differences between credit representatives' and representatives' demographics:

	Credit Representative	Representative
Average age	39	40
Gender ratio	Male, 29.5% Female, 70.5%	Male, 41.8% Female, 58.2%
Race ratio	Black or African American, 8.3% Unknown, 2.7% Hispanic or Latino, 10.0% Asian, 7.8% White, 71.0% American Indian and Alaska Native, 0.3%	Black or African American, 11.0% Unknown, 5.4% Hispanic or Latino, 20.9% Asian, 7.5% White, 54.4% American Indian and Alaska Native, 0.7%
LGBT Percentage	11%	7%

Differences between credit representative and representative duties and responsibilities

Credit representative example responsibilities.

Manage portfolio utilizing AS400 and GetPaid systems.
Manage all credit files and process credit reports from various credit reporting sources including TRW and Dunn & Bradstreet.
Manage customer relations with internal personnel, group administrators, brokers and members as related to Medicare insurance.
Apply customer credit card and ACH payments.
Perform the posting of checks refunds and credit cards into the AS400 database.
Collect invoices through wire payment, ACH payments, and overnight mail options.

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Representative example responsibilities.

Manage fitting rooms and recover the department, while providing exceptional customer service and offering rewards and POS options.
Manage physical portfolio with necessary derivatives to mitigate risk within company guidelines.
Conduct telephone sales and interviews, compile and enter information into database, manage documents and insure customer satisfaction.
Review EOB denials, appeals and/or rebilling as appropriate.
Certify of all requirements, policies, and procedures, including MSB.
Take inbound phone calls from member and providers explaining the EOB denial and payments

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Credit representative vs representative skills

Common credit representative skills

Customer Service, 22%
Customer Accounts, 6%
Patients, 5%
Credit Card Payments, 4%
Credit Balances, 4%
Payment Arrangements, 4%

Common representative skills

Cleanliness, 20%
Patients, 11%
Customer Issues, 10%
Customer Service, 10%
Data Entry, 6%
Outbound Calls, 3%

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Updated January 8, 2025

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