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Crisis worker vs crisis counselor

The differences between crisis workers and crisis counselors can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a crisis worker and a crisis counselor. Additionally, a crisis counselor has an average salary of $51,142, which is higher than the $33,805 average annual salary of a crisis worker.

The top three skills for a crisis worker include patients, social work and mental health crisis. The most important skills for a crisis counselor are social work, patients, and mental health crisis.

Crisis worker vs crisis counselor overview

Crisis WorkerCrisis Counselor
Yearly salary$33,805$51,142
Hourly rate$16.25$24.59
Growth rate9%12%
Number of jobs99,20176,255
Job satisfaction4-
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 64%
Average age4541
Years of experience44

What does a crisis worker do?

A crisis worker is a mental health professional specializing in providing counseling and support services to individuals under emotional distress often caused by mental and behavioral issues, conducting interventions as needed. They are usually assigned in institutions or medical facilities, sometimes working for crisis hotlines where they must answer phone calls from clients, remain calm and rational during conversations, offer advice, and refer them to other support agencies to prevent them from taking drastic measures. A crisis worker engages with clients of all ages, requiring them to be proactive at all times.

What does a crisis counselor do?

A crisis counselor is responsible for providing assistance and emotional support to clients under crises or mental health emergencies caused by stress, trauma, grief, and other factors. Most crisis counselors work at clinics or counseling centers, and there are instances where they can be at schools and organizations. Aside from diagnosing and providing specific treatments, a crisis counselor must also build rapport with clients, helping them feel comfortable every step of the way, and serving as a positive influence in their journey to recovery.

Crisis worker vs crisis counselor salary

Crisis workers and crisis counselors have different pay scales, as shown below.

Crisis WorkerCrisis Counselor
Average salary$33,805$51,142
Salary rangeBetween $23,000 And $49,000Between $37,000 And $69,000
Highest paying CityPortland, ME-
Highest paying stateNew York-
Best paying companyNorthwestern Medicine-
Best paying industryHospitality-

Differences between crisis worker and crisis counselor education

There are a few differences between a crisis worker and a crisis counselor in terms of educational background:

Crisis WorkerCrisis Counselor
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 64%
Most common majorPsychologyPsychology
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Crisis worker vs crisis counselor demographics

Here are the differences between crisis workers' and crisis counselors' demographics:

Crisis WorkerCrisis Counselor
Average age4541
Gender ratioMale, 25.4% Female, 74.6%Male, 22.9% Female, 77.1%
Race ratioBlack or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%Black or African American, 11.3% Unknown, 5.9% Hispanic or Latino, 12.2% Asian, 3.2% White, 67.0% American Indian and Alaska Native, 0.4%
LGBT Percentage15%15%

Differences between crisis worker and crisis counselor duties and responsibilities

Crisis worker example responsibilities.

  • Find placements for patients needing inpatient psychiatric hospitalizations, and provide community referrals to those requiring lower levels of care.
  • Conduct psychiatric screenings in hospital settings to determine if patients meet the criteria for involuntary/voluntary commitment as mandated by state laws.
  • Coordinate care with community providers for follow up if patient are discharged, prepare documentation for admission to inpatient psychiatry unit.
  • Complete MDS assessments to determine mood and cognitive functioning, relaying information to interdisciplinary team and families.

Crisis counselor example responsibilities.

  • Conduct group check-in and co-lead group psychotherapy sessions to help clients identify and manage problems associate with psychiatric conditions.
  • Conduct mental health evaluations and behavioral health crisis assessments for determination of functioning and mental status of patients.
  • Provide education to patients about relevant aspects of mental illness and/or chemical dependency to support maximum utilization of treatment.
  • Train to use CPI, MOAB, and CPR as needed.
  • Aid callers/chatters suffering from various life crises by use of strong listening skills, empathy, and compassion.
  • Make patient referrals to outpatient medical clinics, community services, or rehabilitation facilities.
  • Show more

Crisis worker vs crisis counselor skills

Common crisis worker skills
  • Patients, 21%
  • Social Work, 18%
  • Mental Health Crisis, 5%
  • Compassion, 5%
  • CPR, 3%
  • Rehabilitation, 3%
Common crisis counselor skills
  • Social Work, 21%
  • Patients, 8%
  • Mental Health Crisis, 6%
  • Social Services, 5%
  • Crisis Management, 4%
  • Suicide Prevention, 4%

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