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Crisis worker vs mental health associate

The differences between crisis workers and mental health associates can be seen in a few details. Each job has different responsibilities and duties. It typically takes 2-4 years to become both a crisis worker and a mental health associate. Additionally, a mental health associate has an average salary of $36,510, which is higher than the $33,805 average annual salary of a crisis worker.

The top three skills for a crisis worker include patients, social work and mental health crisis. The most important skills for a mental health associate are patients, customer service, and vital signs.

Crisis worker vs mental health associate overview

Crisis WorkerMental Health Associate
Yearly salary$33,805$36,510
Hourly rate$16.25$17.55
Growth rate9%9%
Number of jobs99,201122,947
Job satisfaction4-
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 66%
Average age4545
Years of experience44

What does a crisis worker do?

A crisis worker is a mental health professional specializing in providing counseling and support services to individuals under emotional distress often caused by mental and behavioral issues, conducting interventions as needed. They are usually assigned in institutions or medical facilities, sometimes working for crisis hotlines where they must answer phone calls from clients, remain calm and rational during conversations, offer advice, and refer them to other support agencies to prevent them from taking drastic measures. A crisis worker engages with clients of all ages, requiring them to be proactive at all times.

What does a mental health associate do?

As a mental health associate, you will assist the medical team members in diagnosing and treating individuals with mental, developmental, and behavioral conditions. You may be tasked to facilitate individual and group therapy sessions, help patients with their day-to-day activities such as self-care and hygiene, and assist in administering medications prescribed by physicians. Other duties include planning and leading program activities, attending treatment rounds, and assisting with the physical care of patients. The qualifications and skills required for this role include a bachelor's degree in social science or psychology, previous work experience, and certification on basic life support.

Crisis worker vs mental health associate salary

Crisis workers and mental health associates have different pay scales, as shown below.

Crisis WorkerMental Health Associate
Average salary$33,805$36,510
Salary rangeBetween $23,000 And $49,000Between $25,000 And $51,000
Highest paying CityPortland, MENew York, NY
Highest paying stateNew YorkNew York
Best paying companyNorthwestern MedicineColumbia University in the City of New York
Best paying industryHospitalityProfessional

Differences between crisis worker and mental health associate education

There are a few differences between a crisis worker and a mental health associate in terms of educational background:

Crisis WorkerMental Health Associate
Most common degreeBachelor's Degree, 61%Bachelor's Degree, 66%
Most common majorPsychologyPsychology
Most common collegeCalifornia State University - Long BeachCalifornia State University - Long Beach

Crisis worker vs mental health associate demographics

Here are the differences between crisis workers' and mental health associates' demographics:

Crisis WorkerMental Health Associate
Average age4545
Gender ratioMale, 25.4% Female, 74.6%Male, 33.0% Female, 67.0%
Race ratioBlack or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%Black or African American, 7.9% Unknown, 6.2% Hispanic or Latino, 7.9% Asian, 3.1% White, 74.2% American Indian and Alaska Native, 0.6%
LGBT Percentage15%15%

Differences between crisis worker and mental health associate duties and responsibilities

Crisis worker example responsibilities.

  • Find placements for patients needing inpatient psychiatric hospitalizations, and provide community referrals to those requiring lower levels of care.
  • Conduct psychiatric screenings in hospital settings to determine if patients meet the criteria for involuntary/voluntary commitment as mandated by state laws.
  • Coordinate care with community providers for follow up if patient are discharged, prepare documentation for admission to inpatient psychiatry unit.
  • Complete MDS assessments to determine mood and cognitive functioning, relaying information to interdisciplinary team and families.

Mental health associate example responsibilities.

  • Lead a number of psychotherapy groups including DBT.
  • Manage other MHA's in their duties and help them problem solving in tense and stressful situations.
  • Respond to and assist in behavioral codes working as a team member to successfully manage patient using methods obtain in CPI training
  • Require to participate as an interdisciplinary treatment team member and assist patients in managing activities of daily living.
  • Treat the patients with compassion, care and respect.
  • Communicate with doctors, nurses, MHA's, PCA's, and patients both verbally and in writing.
  • Show more

Crisis worker vs mental health associate skills

Common crisis worker skills
  • Patients, 21%
  • Social Work, 18%
  • Mental Health Crisis, 5%
  • Compassion, 5%
  • CPR, 3%
  • Rehabilitation, 3%
Common mental health associate skills
  • Patients, 24%
  • Customer Service, 9%
  • Vital Signs, 7%
  • CPR, 6%
  • Safety Checks, 4%
  • Social Work, 4%

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