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Customer engagement manager salary
Average customer engagement manager salary
$115,367
Understanding the Customer Engagement Manager Salary
A Customer Engagement Manager earns an average salary of $115,367 annually, which translates to approximately $55 per hour. This role is essential for companies aiming to maintain strong customer relationships and improve overall satisfaction. Salaries in this field can vary significantly based on factors such as experience, industry, and geographic location.
Salary Based on Experience
Entry-level positions typically start lower, while experienced managers can command higher salaries. For example, managers with over 10 years of experience may earn upwards of $130,000 annually. Understanding these dynamics can help prospective employees negotiate their salaries effectively.
Regional Salary Variations
Salaries also differ by state. For instance, customer engagement managers in states such as California and New York often report higher average salaries than those in other regions due to higher living costs and demand for skilled professionals.
Career Advancement Opportunities
This role offers numerous advancement opportunities in related fields such as marketing management and customer experience strategy. By enhancing your skills and experience, you can position yourself for higher-paying roles within the industry.
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Where can a Customer Engagement Manager earn more?
Customer engagement manager salaries by experience level
| Experience level | Avg. salary | Hourly rate |
|---|---|---|
| Entry-level customer engagement manager | $84,000 | $40.40 |
| Mid-level customer engagement manager | $96,900 | $46.57 |
| Senior-level customer engagement manager | $140,000 | $67.52 |
Customer engagement manager salary estimates from across the web
Average customer engagement manager salary by state
The average customer engagement manager salary in Rhode Island, Illinois, and New York are the highest in the U.S. The lowest average customer engagement manager salary states are Hawaii, Nebraska, and Montana.
- State view
- County view
Highest paying states for customer engagement managers
| Rank | State | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Rhode Island | $136,581 | $65.66 |
| 2 | Illinois | $135,781 | $65.28 |
| 3 | New York | $130,024 | $62.51 |
| 4 | District of Columbia | $137,014 | $65.87 |
| 5 | Delaware | $127,861 | $61.47 |
| 6 | Vermont | $120,724 | $58.04 |
| 7 | North Dakota | $115,557 | $55.56 |
| 8 | Oregon | $117,123 | $56.31 |
| 9 | Massachusetts | $123,348 | $59.30 |
| 10 | Michigan | $119,990 | $57.69 |
| 11 | Maryland | $124,869 | $60.03 |
| 12 | New Hampshire | $114,590 | $55.09 |
| 13 | California | $120,766 | $58.06 |
| 14 | Minnesota | $117,020 | $56.26 |
| 15 | Pennsylvania | $112,181 | $53.93 |
| 16 | New Jersey | $117,958 | $56.71 |
| 17 | Wisconsin | $117,130 | $56.31 |
| 18 | Kansas | $117,286 | $56.39 |
| 19 | Washington | $115,050 | $55.31 |
| 20 | Nevada | $110,804 | $53.27 |
| 21 | North Carolina | $107,254 | $51.56 |
| 22 | Arizona | $109,877 | $52.83 |
| 23 | South Dakota | $113,004 | $54.33 |
| 24 | South Carolina | $108,937 | $52.37 |
| 25 | Georgia | $105,592 | $50.77 |
| 26 | Virginia | $107,616 | $51.74 |
| 27 | New Mexico | $104,785 | $50.38 |
| 28 | Ohio | $100,380 | $48.26 |
| 29 | Maine | $106,411 | $51.16 |
| 30 | Alaska | $109,565 | $52.68 |
| 31 | Idaho | $103,948 | $49.98 |
| 32 | Indiana | $102,837 | $49.44 |
| 33 | Florida | $102,170 | $49.12 |
| 34 | Connecticut | $102,811 | $49.43 |
| 35 | Colorado | $102,786 | $49.42 |
| 36 | Iowa | $101,787 | $48.94 |
| 37 | Texas | $95,035 | $45.69 |
| 38 | Alabama | $101,743 | $48.91 |
| 39 | Tennessee | $96,815 | $46.55 |
| 40 | Kentucky | $96,315 | $46.31 |
| 41 | Arkansas | $93,283 | $44.85 |
| 42 | West Virginia | $91,198 | $43.85 |
| 43 | Utah | $82,656 | $39.74 |
| 44 | Montana | $87,310 | $41.98 |
| 45 | Missouri | $95,568 | $45.95 |
| 46 | Hawaii | $88,850 | $42.72 |
| 47 | Louisiana | $93,938 | $45.16 |
| 48 | Nebraska | $88,644 | $42.62 |
| 49 | Wyoming | $86,144 | $41.42 |
| 50 | Oklahoma | $91,718 | $44.10 |
| 51 | Mississippi | $84,834 | $40.79 |
Highest paying cities for customer engagement managers
The highest-paying cities for customer engagement managers are Washington, DC, Chicago, IL, and New York, NY.
| Rank | City | Avg. salary | Hourly rate |
|---|---|---|---|
| 1 | Washington, DC | $137,543 | $66.13 |
| 2 | Chicago, IL | $137,039 | $65.88 |
| 3 | New York, NY | $130,211 | $62.60 |
| 4 | San Francisco, CA | $126,808 | $60.97 |
| 5 | Cambridge, MA | $123,584 | $59.42 |
| 6 | Detroit, MI | $120,244 | $57.81 |
| 7 | Howell, NJ | $117,857 | $56.66 |
| 8 | Milwaukee, WI | $117,344 | $56.42 |
| 9 | Minneapolis, MN | $117,104 | $56.30 |
| 10 | Seattle, WA | $116,001 | $55.77 |
| 11 | Manchester, NH | $114,548 | $55.07 |
| 12 | Sioux Falls, SD | $113,953 | $54.79 |
| 13 | Philadelphia, PA | $112,485 | $54.08 |
| 14 | Las Vegas, NV | $110,336 | $53.05 |
| 15 | Jacksonville, NC | $108,781 | $52.30 |
| 16 | Arlington, VA | $108,028 | $51.94 |
| 17 | Charleston, SC | $107,987 | $51.92 |
| 18 | Atlanta, GA | $106,214 | $51.06 |
| 19 | Saint Petersburg, FL | $104,343 | $50.16 |
| 20 | Manchester, CT | $103,192 | $49.61 |
Customer engagement manager salary details
A customer engagement manager's salary ranges from $77,000 a year at the 10th percentile to $172,000 at the 90th percentile.
What is a customer engagement manager's salary?
| Percentile | Annual salary | Monthly salary | Hourly rate |
|---|---|---|---|
| 90th Percentile | $172,000 | $14,333 | $83 |
| 75th Percentile | $142,000 | $11,833 | $68 |
| Average | $115,367 | $9,614 | $55 |
| 25th Percentile | $93,000 | $7,750 | $45 |
| 10th Percentile | $77,000 | $6,417 | $37 |
Highest paying customer engagement manager jobs
The highest paying types of customer engagement managers are customer service director, engagement manager, and customer support manager.
| Job title | Annual salary | Monthly salary | Hourly rate | Job openings |
|---|---|---|---|---|
| Project Coordinator | $50,375 | $4,198 | $24.22 | 38,743 |
| Client Service Supervisor | $48,789 | $4,066 | $23.46 | 75,154 |
| Customer Service Director | $134,962 | $11,247 | $64.89 | 158,016 |
| Office Manager | $43,395 | $3,616 | $20.86 | 53,712 |
| Team Manager | $82,017 | $6,835 | $39.43 | 96,615 |
| Desk Manager | $75,140 | $6,262 | $36.13 | 45,871 |
Top companies hiring customer engagement managers now:
Which companies pay customer engagement managers the most?
Customer engagement manager salaries at Accenture and PayPal are the highest-paying according to our most recent salary estimates. In addition, the average customer engagement manager salary at companies like Avid and Deloitte are highly competitive.
| Rank | Company | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Accenture | $153,293 | $73.70 |
| 2 | PayPal | $152,491 | $73.31 |
| 3 | Avid | $145,278 | $69.85 |
| 4 | Deloitte | $142,373 | $68.45 |
| 5 | $141,556 | $68.06 | |
| 6 | SAP | $140,923 | $67.75 |
| 7 | Sanofi US | $137,257 | $65.99 |
| 8 | Cornerstone | $135,428 | $65.11 |
| 9 | Yahoo | $135,145 | $64.97 |
| 10 | Citi | $133,430 | $64.15 |
| 11 | Regeneron | $133,396 | $64.13 |
| 12 | Amazon | $133,196 | $64.04 |
| 13 | Marin Software | $129,684 | $62.35 |
| 14 | Dotdash | $128,947 | $61.99 |
| 15 | Mastercard | $128,885 | $61.96 |
| 16 | OpenTable | $128,275 | $61.67 |
| 17 | Autodesk | $126,891 | $61.01 |
| 18 | Survios | $126,432 | $60.78 |
| 19 | AMETEK | $122,492 | $58.89 |
| 20 | HP | $122,326 | $58.81 |
Wage gap by gender, race and education
Customer Engagement Manager salary by industry
The average customer engagement manager salary varies across industries:
- The average customer engagement manager salary in the technology industry is $104,801, the highest of any industry.
- The average customer engagement manager salary in the finance industry is $98,975.
- Customer engagement managers in the automotive industry earn an average salary of $86,864, the lowest of any industry.
Highest paying industries for customer engagement managers
| Rank | Industry | Average salary | Hourly rate |
|---|---|---|---|
| 1 | Technology | $104,801 | $50.39 |
| 2 | Telecommunication | $98,975 | $47.58 |
| 3 | Retail | $97,679 | $46.96 |
| 4 | Start-up | $91,044 | $43.77 |
| 5 | Manufacturing | $87,645 | $42.14 |
| 6 | Automotive | $86,864 | $41.76 |
High paying customer engagement manager jobs
Customer engagement manager salary trends
The average customer engagement manager salary has risen by $19,027 over the last ten years. In 2014, the average customer engagement manager earned $96,340 annually, but today, they earn $115,367 a year. That works out to a 8% change in pay for customer engagement managers over the last decade.
Compare customer engagement manager salaries for cities or states with the national average over time.
Average customer engagement manager salary over time
Compare customer engagement manager salaries for individual cities or states with the national average.
Customer engagement manager salary by year
| Year | Avg. salary | Hourly rate | % Change |
|---|---|---|---|
| 2025 | $115,000 | $55.46 | +3.1% |
| 2024 | $112,000 | $53.73 | +1.4% |
| 2023 | $110,000 | $52.96 | +1.3% |
| 2022 | $109,000 | $52.25 | +1.3% |
| 2021 | $107,000 | $51.56 | +3.1% |
Recently added customer engagement manager salaries
| Company | Job | Location | Date added | Salary |
|---|---|---|---|---|
| Zen Educate | Vancouver-Customer Growth Manager | Vancouver, WA | 06/29/2025 | $120,000 |
| Zen Educate | LOS Angeles-Customer Growth Manager | Los Angeles, CA | 06/29/2025 | $120,000 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Concord, NH | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Columbus, OH | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Salem, OR | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Des Moines, IA | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Urban Honolulu, HI | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Madison, WI | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Oklahoma City, OK | 06/28/2025 | $62,700 |
| Lumen | Customer Engagement Shrd Svcs Assoc III | Trenton, NJ | 06/28/2025 | $62,700 |
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