Customer service advisor jobs in Elkhart, IN - 464 jobs

Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more. Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today! This position is a four-day Monday through Thursday average work week. Essential Functions: Execute delivery of new/clean products and pick up of used products on a daily basis in company truck Track customer inventory for correct delivery and billing using company provided handheld computer; assist in issues concerning route customers Complete end of the day administrative tasks including unloading the truck and preparing for next day's route Actively drive customer retention and increase route revenue by expanding customer relationships Experience/Knowledge: High school diploma or General Education Degree (GED) required 2-3 years driving/delivery, customer service, or sales experience preferred Necessary Skills and Abilities: This is a physical job. All ASRs must be able to lift 50 lbs. unassisted, and be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk Must be able to drive a truck/step van with ease and be able to sit for extended periods of time while driving the delivery truck Ability to remain organized, multi-task and balance incoming customer requests/issues in a fast-paced environment Must be able to use a computer, phone, calculator, printer, and copier Work Requirements: Requires a For-Hire Endorsement. Must pass a DOT physical and a drug/alcohol screening prior to employment. Exposure to outside air temperatures during all seasons, including extreme heat/humidity during summer months and extreme cold during winter season. Travel to outlying Wildman facilities as needed. Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

Provides customer services relating to sales, sales promotions, installations and communications. Ensures that good customer relations are maintained and customer claims and complaints are resolved fairly, effectively and in accordance with the consumer laws. Develops organization-wide initiatives to proactively inform and educate customers. Develops improvement plans in response to customer surveys. This position requires knowledge that is acquired through experience, specialized education or training. The role has clearly defined procedures and tasks as well as defined guidelines to aid in decision making. The job requires a basic understanding of work routines and procedures in own discipline. The technical procedures for this level are well defined. The job works within well-defined procedures that may involve a variety of work routines. This job typically requires a minimum of 2 or more years experience. Dexian stands at the forefront of Talent + Technology solutions with a presence spanning more than 70 locations worldwide and a team exceeding 10,000 professionals. As one of the largest technology and professional staffing companies and one of the largest minority-owned staffing companies in the United States, Dexian combines over 30 years of industry expertise with cutting-edge technologies to deliver comprehensive global services and support. Dexian connects the right talent and the right technology with the right organizations to deliver trajectory-changing results that help everyone achieve their ambitions and goals. To learn more, please visit ******************** Dexian is an Equal Opportunity Employer that recruits and hires qualified candidates without regard to race, religion, sex, sexual orientation, gender identity, age, national origin, ancestry, citizenship, disability, or veteran status.

The Factory Service Advisor role is the primary point of contact for our customers, guiding them through the service process from initial contact to final delivery. This involves understanding their needs, scheduling repairs, ordering parts, communicating updates, and ensuring customer satisfaction. You will play a crucial role in delivering a seamless and positive service experience that aligns with the Barletta brand's reputation for excellence. Barletta's culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a “zero harm” work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future. JOB RESPONSIBILITIES: Customer Communication: Serve as the main point of contact for customers, providing exceptional customer service via phone, email, and in person. Actively listen to customer concerns, diagnose problems, and clearly explain repair options and associated costs. Provide regular updates on repair progress and manage customer expectations throughout the service process. Handle customer inquiries and resolve any issues promptly and professionally, reflecting Barletta's commitment to an exceptional customer experience. Service Scheduling: Efficiently schedule service appointments, considering technician availability, parts availability, and customer timelines. Maintain an organized service calendar and prioritize jobs based on urgency and complexity. Coordinate with the service manager and technicians to ensure smooth workflow and efficient turnaround times, minimizing customer downtime. Parts Research and Ordering: Accurately identify and research necessary parts using online resources, catalogs, and vendor relationships. Obtain competitive quotes and place orders promptly, tracking shipments and ensuring timely delivery. Manage parts inventory and maintain accurate records of parts ordered and received. Pre and Post Delivery Inspections: Conduct thorough pre-delivery inspections to document existing boat condition and identify any pre-existing issues. Perform post-delivery inspections to ensure all repairs have been completed to the customer's satisfaction and in accordance with Barletta's quality standards. Document all inspection findings and communicate them clearly to the customer. Repair Order Management: Create detailed and accurate repair orders, including customer information, boat details, description of the problem, parts required, labor estimates, and any special instructions. Maintain accurate records of all service transactions, including work performed, parts used, and costs incurred. Estimating and Invoicing: Prepare accurate and detailed repair estimates for customers, explaining the scope of work and associated costs. Generate invoices upon completion of repairs and ensure timely payment collection. Collaboration: Work closely with service technicians, the service manager, and other team members to ensure efficient workflow and high-quality repairs. Communicate effectively with all stakeholders to ensure seamless service delivery. Continuous Improvement: Stay up to date on marine industry trends, new technologies, and best practices in service writing. Identify opportunities for process improvement and contribute to a positive and productive work environment. QUALIFICATIONS: Proven experience as a Marine Service Advisor or in a similar customer service role within the marine industry is highly preferred. Strong knowledge of boat systems, repair procedures, and marine parts is essential. Excellent communication, interpersonal, and customer service skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Strong organizational skills and attention to detail. Proficiency with computer software and marine industry-specific software (e.g., dealer management systems). Ability to work independently and as part of a team. A passion for boating and the marine industry is a plus. Experience with pontoon boats, especially Barletta boats, would be advantageous. COMPENSATION AND BENEFITS: Compensation is based on past job history, knowledge and experience. Medical/Rx HSA/FSA Dental & Vision Short and Long-Term Disability Company Paid Life Insurance and AD&D Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft 401k with match Employee Stock Purchase Program Tuition Reimbursement

About Our Client: Accepting no less than the absolute best, our client has climbed to the top, gaining a reputation for both excellence and satisfaction. Working at this company will give you the opportunity to work with some of the top technical professionals in the industry who are bringing cutting-edge products to forefront. Offering results-driven people a place where they can truly make a difference on a daily basis, this is an opportunity you will not want to miss! Key Responsibilities: Providing customer service support for sales, promotions, installations, and ongoing communications. Ensuring positive customer relations by resolving claims and complaints fairly, efficiently, and in alignment with consumer laws. Developing proactive communication strategies and educational initiatives for customers across the organization. Creating and implementing improvement plans based on customer feedback and survey results. Responding promptly to customer inquiries via phone, email, and other channels. Collaborating with internal teams to resolve product or service issues. Maintaining accurate records of customer interactions and follow-up actions. Supporting the continuous improvement of customer service processes and tools. Processing orders, returns, RMAs, and tracking shipments to ensure timely delivery and customer satisfaction. Monitoring and updating customer accounts and ensuring data accuracy in customer relationship management (CRM) systems. Escalating unresolved issues to appropriate departments while following up to ensure timely resolution. Participating in training sessions and team meetings to stay informed of product updates, system changes, and company policies. Identifying trends in customer inquiries and providing insights to improve service processes and customer experience. Qualifications: Minimum of 2 years of experience in a customer service or related role. Strong interpersonal and communication skills. Ability to manage customer concerns with empathy, professionalism, and problem-solving expertise. Comfortable working in a fast-paced environment with multiple priorities. Proficient in using customer service software and general office applications. Experience in the medical device or healthcare industry is preferred. Familiarity with CRM tools such as Salesforce is a plus. Strong organizational skills and attention to detail are preferred. NO C2C CANDIDATES Interested Candidates please apply on our website at https://jobs.jblresources.com. For more information about our services and great opportunities at JBL Resources, please visit our website: https://www.jblresources.com. JBL Resources is proud to have earned the reputation of being a premier provider of top talent professionals in the fields of engineering, human resources, logistics, operations, and supply chain management. As specialists in both permanent placement and contract services, our mission is to help companies and individuals become all they were created to be. **JBL is an Equal Opportunity Employer and E-Verify Company

Job Description We're seeking talented candidates for full-time and part-time Guest Service Advisor (also called Customer Service Advisor or CSA) positions at Jiffy Lube Multicare. Jiffy Lube is America's leader in vehicle preventive maintenance services with over 2,000 locations. We are Stonebriar Auto Services, America's fastest-growing Jiffy Lube franchise and we're hiring now! The successful candidate will be responsible for conferring with our guests to determine or suggest the diagnostic and mechanical services which are needed for their vehicles. All work must be performed in a safe and efficient manner while providing an outstanding guest service experience and contributing to an energetic and fun working environment. A current and valid driver's license is required. Previous experience in an automotive service environment is preferred but not required. All team members will receive a competitive wage and a generous discount on Jiffy Lube services including Multicare services (tires, brakes, repairs) at company cost and NO CHARGE for labor. Full-time team members are eligible for paid-time-off, health, dental, and optical insurance, life and disability insurances. Due to our growth, great career advancement opportunities are available too! For immediate consideration, please complete our employment application. We look forward to hearing from you!

Overall Responsibilities: An expeditor is responsible for facilitating the flow of work and materials to and from various work sites or departments as quickly as possible. This person will examine production and work order assignments to ensure compliance with production plans. This may include liaising with department supervisors to establish work progress. Main responsibilities include tracking orders, handling delivery delays, coordinating shipping, and ensuring that all orders have been shipped out. RESPONSIBILITIES: Enter production schedule based on shipping dates and instructions from Shipping Manager and Production Manager. Work with customer service to coordinate the timing and means of delivery Make changes to production units based on feedback from Customer Service Handle any issues related to shipping delays. Find solutions to errors, and other problems as they arise. Work with various departments to determine the quantity and units required. Keep track of all inventories of units on hand Review and track all order due dates Track orders from placement through delivery Ensure that units are transferred to each department in a timely manner. Print and distribute scheduled production work orders and reports. Performs other clerical duties. Characteristics and skills: Solid mathematical skills. Basic computer skills Understanding of the product being procured Good mechanical aptitude Some experience in a manufacturing or delivery setting Excellent communication skills Ability to collaborate with many different teams. Excellent planning skills, organizational skills, and attention to detail Problem-solving skills Educational and other requirements: High school diploma or equivalent required; college coursework or other formal training in related field preferred. At least two years of related experience required. Must have a passion for safety, workplace organization and continuous improvement. #LI-DNI

Want to use your customer service skills to solve real world problems? Want to free up your weekends & evenings and instead work Monday through Friday? Want to do all of this while getting paid a competitive base salary PLUS have incentive opportunities? How about all of the above AND benefits, paid time off and even tuition reimbursement? Customer service professionals-don't pass up this opportunity for a great career with a global industrial distribution company that allows you to do far more than just taking orders and fielding complaints. In partnership with over 4,000 world-class manufacturers, we are an industry-leading value-added distributor of a wide variety of innovative and reliable industrial products. Since 1923, we have been committed to always having the right part in stock and always getting it to the customer when they need it. Don't know anything about industrial distribution? THAT'S OKAY! We'll teach you. You will provide our customers with expert assistance to a wide variety of questions and problems. Unlike most CSR roles, you will build ongoing business relationships with our customers through repeated contact and consultation. As this is a service and parts center, our ability to win and retain customers' business often depends on your ability to quickly and efficiently provide them with just the right parts and/or solutions - especially when customers are experiencing costly equipment breakdowns. You will also, on occasion, have the ability to utilize your mechanical aptitude to help solve customer problems or troublesome processes. This is a great starting point from which to grow toward a sales or management career. Applied has a clear growth path with countless success stories of employees rising through the ranks. Just some of the things you'll be doing on a daily basis: • Assist customers by phone and in person at our facility • Use your customer service skills and talents to clarify their needs, do research, and (after you get up to speed) recommend parts • Be focused and driven to meet / exceed monthly sales goals while increasing customer satisfaction • Process quotes, take orders and provide post-order service REQUIREMENTS Our Customer Service Representatives are self-motivated and driven by a desire to exceed expectations. They have strong prioritization and multitasking skill, a sense of urgency, and take pride in their verbal and written communication. Interpersonal skills and the ability to establish rapport and build solid relationships with a wide variety of customers are critical. Specific qualifications for the role include: • 6 months of customer service experience preferred • Desire to increase knowledge in industrial distribution products • Excellent telephone skills • Ability and desire to learn new systems and processes quickly • Enjoys working with computers, including basic knowledge of Microsoft Office (specifically Outlook & Excel) and comfortable with Google search engine • High school diploma or equivalent • Valid driver's license and clean driving record (MVR) • SAP / ERP experience, preferred but not required • Some knowledge of industrial distribution products and hydraulics, preferred but not required SALARY & BENEFITS As a Customer Service Representative with Applied Industrial Technologies, you will be part of a stable and established company with consistently strong performance and growth. At Applied, you are encouraged to take advantage of all the training the company has to offer and to bring fresh ideas to the team. Starting Salary: Salary will be based on your experience and qualifications and added incentives will be earned based on performance. Benefits: Here is just some of what we have to offer: • Base salary and bonus opportunities • Health, vision, and dental coverage, 401(k) w/ company match • Paid vacation, sick time, and company holidays • Tuition reimbursement • Personalized training and development program • Career development and advancement opportunities Build a rewarding career with a global leader in industrial distribution! #LI-SB1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Under general supervision but acting according to established policies and procedures. Provides high quality customer service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. To actively listen to, troubleshoot and resolve customer problems and concerns. Representatives are also responsible for identifying and escalating customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions. Essential Duties and Responsibilities Receive inbound calls from both internal and external customers. Represents the bank to the customer in a courteous, professional manner, and providing the customer prompt, efficient and accurate service. Ensure that all callers' needs are met and handled appropriately during initial contact. Answer questions about our products, services and the company. Assist customers with any technical issue experienced with online banking, bank website and bank application. Answer customer questions and solves problems for customers and branch staff. Listen to problems, collecting data, securing answers and reporting results to interested individuals. Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. Explain products and services to new and existing customers and the potential value added. Perform account maintenance activities. Effectively works individually and in a team Develops customer rapport and discovers customer needs. Completes compliance training monthly Understands all laws and regulations that apply and complies with the requirements. Keep records of all conversations in our call center database in a comprehensible way. Performs all other related duties as assigned. Knowledge, Skills, and Abilities Solid phone and verbal communication skills Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections. Must possess a professional and friendly attitude and be able to quickly develop a rapport with the customer over the phone. Ability to learn and navigate new software quickly. Must have the ability to understand oral and written instructions. Should have the knowledge and ability to use office equipment such as telephone, computer, calculator, and fax. Strong problem solving skills Strong organizational and time management skills to perform multiple tasks within a limited time frame. Experiences Prior sales or call center back ground a plus One or more years of previous banking experienced preferred Excellent communication skills, within a phone-based environment Bilingual speaking a plus

Job Description Grand Design RV is currently sourcing for a Service Writer to join our team. If you are organized, positive, and friendly with a follow-through mindset and possess the necessary skills for this role, we welcome you to begin your journey by applying today! Our Story Founded in 2012, Grand Design has become one of the fastest-growing RV brands in history and is consistently rated among the highest quality RV manufacturers in North America. Case in point? August 2023 was cause for celebration after Grand Design produced its 250,000th recreational vehicle. "Reaching this mark is not just a testament to the hard work and vision of our incredible team, but it is also a reflection of the trust and loyalty our customers have placed in us," (Don Clark, President and CEO). "We strive for nothing less than customers for life." As our journey continues, Grand Design remains focused on its mission: to lead the industry in quality and innovation, while fostering a family-like connection among our team members, customers, and dealers. That's our story and our journey. What's yours? Key Areas of Responsibility Greeting customers at drop off and reviewing the work order before repairs begin Processing customer transactions upon completion of repairs Updating customers on the progress of repairs while in the service shop Writing of work orders Communicate with insurance companies and submitting sublets Scheduling transportation to and from the service shop Various internal reports Communicating with departments within the company Education & Experience High school diploma or equivalent Customer Service skills RV knowledge or Service Writer background Computer experience Ability to resolve conflicts Excellent communication skills Physical Demands Ability to sit or stand for long periods of time Walk short distances to communicate with technicians and foremen Our Core Values Gratitude - Safely serving team members and our communities through humility and empathy to make our company, communities, and world a better place. Respect - Acting with integrity and transparency because believing in each other is the building block for all other relationships. Accountability - Holding each other to the highest expectations in all we say and do. iNnovation - Striving to be industry-leading with our people, processes, and products. Drive - Determined to exceed the expectations of our team members, vendors, dealers, and retail customers. At Grand Design, we believe ALL people are leaders and hold each other accountable to high expectations. Leadership Expectations: Connect with Purpose Be inclusive ; seek out different perspectives. Focus on the Customer ; put yourself in the customer's shoes. Communicate Clearly ; say what needs to be said and listen. Execute with Excellence Explore Possibilities ; ask, "What if?" and embrace new ideas. Set Direction ; prioritize, plan, and align; balance thinking and action. Drive Results ; get the right things done; work with a sense of urgency. Build the Future Transform the Road Ahead ; anticipate opportunities; seek new opportunities for continuous improvement. Navigate Change ; be agile and flexible; take on new challenges. Inspire Growth ; help each other improve; commit to personal development. If you are the right candidate for this position, as a Grand Design Team Member you will be eligible for the following benefits: Medical, Dental, Vision, Group Life Insurance, Accidental Injury, Critical Illness, Short & Long-Term Disability Health Savings Account (HSA) 401(k) with match Employee Stock Purchase Program Tuition Reimbursement Holiday and Vacation Pay Grand Design is an Equal Opportunity Employer. Job Posted by ApplicantPro

We are seeking a custom cabinet sales representative to become a Kitchen Refresh franchisee focusing on a kitchen remodeling alternative to painting or full replacement of kitchen cabinets. The franchisee owner-operator would be responsible for a territory in the Kalamazoo area. Job Requirements: Conduct prompt and professional communication with leads and clients Perform in-home, design studio, and virtual consultations Deliver estimate at time of consultation using Quickbooks Able to convey kitchen remodel expertise, handle objections, and ask for order at time of consultation Identify and create working relationships with a finish carpenter and painter Coordinate with finish carpenter contractor for cabinet door and drawer front measuring for product orders, as well as door and drawer front, drawer box, cabinet box, crown moulding, and related installations and work Coordinate with painter for painting of only the cabinet boxes Follow proven marketing, sales, and installation processes Must have a valid driver's license Must be able to communicate effectively in English As a Kitchen Refresh franchisee, you would be buying into the Kitchen Refresh kitchen remodeling system and would be responsible for serving and maintaining a defined territory. Kitchen Refresh franchises are independently owned and operated. The hourly wage range is an estimate based on profit rates of product sales relative to time spent on business. Actual pay rate may be more or less depending on how closely you follow the systems and other factors. Franchisees can also earn additional profits on upsell and cross sale opportunities. Full-time $150.00 per hour Monday to Friday Driver's License (Required)

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Social Service Liaison - Full Time 80Hrs/Pp - Bronson Methodist Hospital Reporting to the System Manager of Case Management the Social Services Liaison (SSL) manages and assists in the flow of patient access, discharge and follow up functions for patients with a high utilization rate in the BMH Emergency Department. The SSL provides case management for patients with complex psychosocial needs and facilitates solutions to the resource needs, behavioral health needs, and psychosocial needs. This positions coordinates, negotiates, procures, and facilitates the utilization of resources for patients to provide high-quality, cost-effective outcomes to reduce hospital utilization and readmissions. The SSL will develop collaborative relationships with community partners and patients developing strategies connecting patients with resources to improve their overall health. Responsibilities: * Work with multidisciplinary team and providers to create standard care plan on patients. Review care plan and/or behavioral contract with patient as needed. * Reassess and modify care plans as needed. * Provide appropriate interventions which demonstrate knowledge of and sensitive to different cultural backgrounds, health literacy, and educational backgrounds of the population served. Utilize interpreter services per policy. * Perform psychosocial assessment including barriers to coping, mental health history, cognitive development, adverse developmental events, resistance to treatment, and mental health symptoms. * Assess eligibility of uninsured and underinsured patients for federal, state and community programs to assist funding of medical care. Assist patient with processing paperwork and collaborate with Patient Financial Counselors as needed. * Work with ED Medical Social Worker to address depression and or suicidal ideation and determine crisis response/action to take for resolution. * Educate patients on advanced directive and advanced care planning and assist with the completion of documents. Address end of life issues in collaboration with others. * Function as a liaison to community programs, participate in community meetings and maintain a network of appropriate contacts to identify potential resources for meeting patient's needs. * Promote empowerment of patient in self-management of disease. * Participate in meetings and organizational groups as requested. * Assess patient SDOH needs and provide resources as needed. * Make referrals to appropriate level of care and assist with arranging services per the needs of the patient. * Assure implementation of care plans throughout the continuum of care to include post-acute providers. * Utilize motivational interviewing techniques to support goals and reduce barriers to achieving them. * Track and analyze data as needed. Job Requirements: Education: BSW, Counseling, or Behavioral Science related degree Work Experience: (2) years case management experience in a behavioral health setting Required Skills: * Excellent organizational and problem-solving skills, ability to be flexible, and creative. * Knowledge of and ability to work within a complex healthcare system including applied practice and aptitude in advocating for patient needs while balancing organizational needs. * Demonstrate ability to work collaboratively as a member of the interdisciplinary team. * Superior verbal and written communication, behavioral interviewing skills, assessment skills including psychosocial assessment, and the ability to work with a varied population. * Proficient in Microsoft office, Power Point, and excel. * Excellent customer service skills and patient/family centered care. * Ability to work independently and to see consultation as necessary. * Ability to work in a high volume fast/paced environment. Shift First Shift Time Type Full time Scheduled Weekly Hours 40 Cost Center 2450 Case Management/Medical Social Work (BMH) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!

Reports to the Manager, Provider Enrollment & Credentialing. Responsible for the timely completion of initial and re-credentialing for Beacon Health System, which includes Beacon Medical Group (BMG) physicians and employed allied health providers, as well as physicians and allied health providers for Memorial Hospital of South Bend, Elkhart General Hospital, Beacon Health Ventures, Beacon Health LLC, and all Community Health Alliance (CHA), and Credentialing Verification Organization (CVO Alliance) contracted providers. Coordinates efforts with physicians and providers, credentialing agencies, regulatory agencies, payors, office managers and contracted providers to complete the credentialing process in accordance with the National Committee on Quality Assurance (NCQA) standards and departmental policies and procedures. Develops systems to review applications for provider and facility credentialing. MISSION, VALUES and SERVICE GOALS * MISSION: We deliver outstanding care, inspire health, and connect with heart. * VALUES: Trust. Respect. Integrity. Compassion. * SERVICE GOALS: Personally connect. Keep everyone informed. Be on their team. Performs other functions to maintain personal competence and contribute to the overall effectiveness of the department by: * Completing other job-related assignments and special projects as directed. Ensures the timely completion of credentialing activities for Beacon Health System providers in accordance with NCQA and established departmental policies and procedures by: * Coordinating efforts with outside credentialing agencies, regulatory agencies, payors, office managers, and contracted providers. * Completing the credentialing process in accordance with NCQA/payor standards and departmental policies and procedures. * Preparing letters of acceptance; also reporting deficiencies. * Serving as a liaison and communicating with the CHA Medical Director on credentialing status. * Acting as a liaison for the CHA/MMA (Michiana Medical Associates) Credentialing Committee by preparing charts, taking minutes and attending CHA Credentialing Committee meetings. * Developing systems to review applications for CHA-contracted facilities credentialing. * Completing Primary Source Verifications for CVO Alliance customers in accordance to their accreditation standards (JACHO, AAAHC, URAC, etc). * Scheduling & monitoring delegation audits on behalf of CHA and CVO Alliance. * Checking appropriate web-sites for information relevant to credentialing and verification of information. * Notifying various entities of the physicians and providers effective and termination dates. * Serving as a liaison and communicating with the Physician Recruitment team (BMG). * Communicating with physicians and providers on credentialing status and requesting additional information required to facilitate the credentialing process. * Coordinating with the Beacon Health System physicians and providers the retrieval of applicable documents and licensing information. * Follows a strict schedule for follow up with the provider and reporting of this information to appropriate internal and external contacts before a start date for the physician or provider is assigned. * Completing various insurance and government applications on behalf of the Beacon Health System physicians and providers. * Notifying Beacon Health System management of any unanticipated delays and/or non-compliance. * Coordinating with the hospitals Patient Accounts department to enroll the hospitals and providers in out-of-state Medicaid plans. * Maintaining accurate information on Beacon Health System physicians and providers in the ECHO provider database. * Educating new physicians and providers, along with the BMG residents, on the importance of credentialing and providing information needed to comprehend the State and Federal licensure process and associated deadlines. * Providing timely reports as requested. * Maintaining accurate and complete files on Beacon Health System physicians and providers. * Maintaining each provider's CAQH on-line profile and providing updated information to CAQH on a timely basis as requested. * Serving as administrator for various payors and insurance companies websites to provide maintenance of Beacon Health System physicians and providers information. * Applying for and maintaining the Beacon Health System physician and provider NPPES (National Plan & Provider Enumeration System) identifier as required by HIPAA. * Assisting Beacon Medical Group, and the hospitals Patient Accounts departments with network and claim issues related to credentialing. ORGANIZATIONAL RESPONSIBILITIES Associate complies with the following organizational requirements: * Attends and participates in department meetings and is accountable for all information shared. * Completes mandatory education, annual competencies and department specific education within established timeframes. * Completes annual employee health requirements within established timeframes. * Maintains license/certification, registration in good standing throughout fiscal year. * Direct patient care providers are required to maintain current BCLS (CPR) and other certifications as required by position/department. * Consistently utilizes appropriate universal precautions, protective equipment, and ergonomic techniques to protect patient and self. * Adheres to regulatory agency requirements, survey process and compliance. * Complies with established organization and department policies. * Available to work overtime in addition to working additional or other shifts and schedules when required. Commitment to Beacon's six-point Operating System, referred to as The Beacon Way: * Leverage innovation everywhere. * Cultivate human talent. * Embrace performance improvement. * Build greatness through accountability. * Use information to improve and advance. * Communicate clearly and continuously. Education and Experience * The knowledge, skills and abilities as indicated below are normally acquired through the successful completion of a high school diploma (or equivalent); an Associate's Degree in Business, Health Administration or a related field is preferred. Three years of related credentialing experience and/or experience in the healthcare or health insurance industry is desired. Knowledge & Skills * Requires a working knowledge of federal, state and local laws and NCQA standards applicable to assigned areas of responsibility. * Demonstrates the analytical, problem-solving and organization skills necessary to develop and implement methods and procedures for improving and facilitating the credentialing processes. * Requires solid office skills (including the ability to take minutes at meetings) and the ability to operate standard office equipment. Also requires basic math skills. * Demonstrates proficient computer skills (data entry, word processing and spreadsheets). A basic understanding of database applications is desired. * Demonstrates excellent communication skills (both verbal and written). * Requires the interpersonal skills necessary to interact effectively with a wide variety of internal and external contacts. Also requires the ability to develop and maintain effective working relationships. Working Conditions * Works in an office environment. * Requires the ability to work flexible hours, which may vary according to the department's needs. Physical Demands * Requires the physical ability and stamina to perform the essential functions of the position.

GreenMark Equipment is the premier John Deere dealership in Southwestern Michigan and Northern Indiana with 17 locations to serve our customers. We are committed to providing value-added equipment solutions through our sales, service and support to farmers, commercial businesses, large property owners and homeowners. GreenMark Equipment is built on integrity, quality products, a highly trained team, and offering quality service at competitive prices. Are you detail orientation? Do you have experience working in a service department and enjoy working with customers? If you answered YES, then we want YOU to apply! Service Writers are detail oriented and keep customers updated on the progress of their repair. Thats why GreenMark offers the following benefits and resources: Health insurance starts on your first day of employment 401k with company match Paid Holidays Paid Time Off Competitive wages Company paid uniforms Continued training through John Deere Advancement opportunities Employee discounts Purpose: Assists the service manager in maintaining accurate and on-time reports and records relative to the service departments operation within the dealership. Answers customer inquiries about service work and generates repair quotes. Prepares and manages work orders to ensure technicians have work in front of them. Responsibilities Fields internal and external customer inquiries to the Service Department Opens work orders as directed by the Service Manager/Shop Foreman and maintains control until they are closed and invoiced Maintains service department filings and records and service library with current information (for example, files bulletins, manuals, multi-media, etc.) under the direct supervision of the Service Manager Updates customer profiles using equipment, hours, or other information from the customer work order Maintains service accessories and supplies and prepares replacement orders May prepare Service Technician labor performance, productivity, and efficiency reports May process warranty and/or product improvement claims including the computation of charges, submission and follow-up May participate in Service EDUCATE Training programs required for the development of skills and knowledge Maintains a clean work area and performs work in a neat and orderly fashion Follows all safety rules and regulations in performing work assignments Maintains knowledge of John Deere and competitive products Qualifications Experience, Education, Skills and Knowledge Experience working in a service department Experience with basic accounting practices Experience with basic computer functions Experience working cooperatively in a team environment Experience communicating effectively High School Diploma, GED, or equivalent experience required; Associates degree preferred #GMR

Wildman is a family operated commercial laundry, headquartered in Warsaw with locations throughout the Midwest. We've been in the business over 70 years and pride ourselves on providing excellent service and custom solutions to area businesses to help them succeed, through items and services such as uniform and mat rental, first aid, apparel and promotional items, and many more. Our passion is to wildly change lives by empowering people to realize their full potential and purpose - unlock yours today! Duties and responsibilities include: Delivers products to customers. Loads truck with product for next delivery day. Verifies daily invoicing with a handheld computer. Tracks customer inventory of product for correct delivery and billing quantities. Takes care of or assists in customer service issues concerning routes and aides in retaining customers. Completes all daily paperwork as needed. Increases dollar volume on route by soliciting additional sales. Assists with installs, eyewash services, Clean Team, warehouse functions, local deliveries and any special runs as needed. Keep truck clean and notify Fleet Manager of any truck issues. Responsible for DOT logs, pre & post trip inspections of vehicles, and keeping truck plugged in during very cold weather. Other duties as assigned. Monday through Friday work week Requirements and qualifications: Requires high school diploma or equivalent. Requires a valid driver's license with a For-hire endorsement. Must pass a DOT physical prior to employment. Must pass drug/alcohol screening. Is generally guided by established policy and procedures but receives daily/weekly guidance from superior for all projects, customer service issues and miscellaneous items. Attention to detail is a must as errors may involve loss of customers. Requires ability to use handheld pc, keyboard, monitor, phone, calculator, printer, and copier. Requires ability to communicate verbally with others. Ability to handle multiple projects at once and maintain organization. Physical Requirements: Requires maximum physical effort. Required to sit for extended periods, Must be able to stand, bend, stoop, squat, kneel, twist, lift, push and walk. Must be able to drive a truck/step van. Maximum unassisted lift = 50 lbs. Ability to read, enter and use efficiently a handheld computer Ability to use telephone to communicate with customers and internal support personnel. Gloves are recommended. Environmental Requirements: Outside air temperatures during all seasons. Including extreme heat/humidity during summer and cold during winter season. At times, extreme odors or unclean product Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

Crafting Brighter Futures for Businesses & Families across the US At the forefront of specialized financial services, we help families safeguard their assets and promise a profound purpose: ensuring a brighter future for every client. As a Benefits Representative, you play a pivotal role in helping families protect their assets and secure their futures. You'll be the face of our company, embodying our values and commitment. Primary Responsibilities: Engage with clients to understand their financial goals and concerns. Present tailored solutions to safeguard their assets effectively. Maintain a pulse on the industry, ensuring you offer the best and most updated advice. Foster relationships and ensure our clients always have someone they can turn to. Why Work With Us? Flexible Scheduling: Enjoy the benefits of a full-time role that has flexible hours. Unlimited Earning Potential: Your dedication determines your earnings*. Company Culture: At our company people are ambitious but respectful, high-energy, and treat every member like family. We do (optional) company outings frequently! Grow with Us: Dive into continuous learning and development opportunities. Application Process: Submit Your Application: No stringent qualifications needed. We believe in potential. Virtual Company Overview: Once your application is in, you'll receive an invite to a virtual overview, detailing everything you need to know about the position. This session lasts 20-30 minutes, and you can self-schedule at your convenience, often on the same day. Interact with Us: During the overview, you'll have the chance to chat with our team members and ask any questions. FAQs: When will I hear back after applying? Typically, within 24 hours. Is there any specific software I need for the virtual overview? No, our platform is accessible through any standard web browser. Details will be provided in the invitation. What's the growth trajectory for a Benefits Representative? Our focus is on continuous learning and development. Many of our reps have seen exponential career growth within our organization. * This is a commission only role with average earnings of $65,000+ in the first year and uncapped room for rapid growth based on performance. State and federal laws require licensing to sell certain insurance products. Ability to obtain a license is required.

The Factory Service Advisor role is the primary point of contact for our customers, guiding them through the service process from initial contact to final delivery. This involves understanding their needs, scheduling repairs, ordering parts, communicating updates, and ensuring customer satisfaction. You will play a crucial role in delivering a seamless and positive service experience that aligns with the Barletta brand's reputation for excellence. Barletta's culture is what sets us apart and creates a great employee experience. In addition to a Barletta Safe culture where all employees work collaboratively to create a “zero harm” work environment, we actively promote and encourage behaviors that align to our Values: 1) Treat everyone like family, 2) Always do the right thing, and 3) Relentlessly pursue excellence and our Leadership Expectations: 1) Connect with Purpose, 2) Execute with Excellence and 3) Build the future. JOB RESPONSIBILITIES: Customer Communication: Serve as the main point of contact for customers, providing exceptional customer service via phone, email, and in person. Actively listen to customer concerns, diagnose problems, and clearly explain repair options and associated costs. Provide regular updates on repair progress and manage customer expectations throughout the service process. Handle customer inquiries and resolve any issues promptly and professionally, reflecting Barletta's commitment to an exceptional customer experience. Service Scheduling: Efficiently schedule service appointments, considering technician availability, parts availability, and customer timelines. Maintain an organized service calendar and prioritize jobs based on urgency and complexity. Coordinate with the service manager and technicians to ensure smooth workflow and efficient turnaround times, minimizing customer downtime. Parts Research and Ordering: Accurately identify and research necessary parts using online resources, catalogs, and vendor relationships. Obtain competitive quotes and place orders promptly, tracking shipments and ensuring timely delivery. Manage parts inventory and maintain accurate records of parts ordered and received. Pre and Post Delivery Inspections: Conduct thorough pre-delivery inspections to document existing boat condition and identify any pre-existing issues. Perform post-delivery inspections to ensure all repairs have been completed to the customer's satisfaction and in accordance with Barletta's quality standards. Document all inspection findings and communicate them clearly to the customer. Repair Order Management: Create detailed and accurate repair orders, including customer information, boat details, description of the problem, parts required, labor estimates, and any special instructions. Maintain accurate records of all service transactions, including work performed, parts used, and costs incurred. Estimating and Invoicing: Prepare accurate and detailed repair estimates for customers, explaining the scope of work and associated costs. Generate invoices upon completion of repairs and ensure timely payment collection. Collaboration: Work closely with service technicians, the service manager, and other team members to ensure efficient workflow and high-quality repairs. Communicate effectively with all stakeholders to ensure seamless service delivery. Continuous Improvement: Stay up to date on marine industry trends, new technologies, and best practices in service writing. Identify opportunities for process improvement and contribute to a positive and productive work environment. QUALIFICATIONS: Proven experience as a Marine Service Advisor or in a similar customer service role within the marine industry is highly preferred. Strong knowledge of boat systems, repair procedures, and marine parts is essential. Excellent communication, interpersonal, and customer service skills. Ability to multitask, prioritize, and manage multiple projects simultaneously. Strong organizational skills and attention to detail. Proficiency with computer software and marine industry-specific software (e.g., dealer management systems). Ability to work independently and as part of a team. A passion for boating and the marine industry is a plus. Experience with pontoon boats, especially Barletta boats, would be advantageous. COMPENSATION AND BENEFITS: Compensation is based on past job history, knowledge and experience. Medical/Rx HSA/FSA Dental & Vision Short and Long-Term Disability Company Paid Life Insurance and AD&D Voluntary Life, Accident, Critical Illness, Hospital, Legal, Identity Theft 401k with match Employee Stock Purchase Program Tuition Reimbursement

Under general supervision but acting according to established policies and procedures. Provides high quality customer service to clients via telephone, responding to both internal and external customers, and assist in customer needs and problem resolution. To actively listen to, troubleshoot and resolve customer problems and concerns. Representatives are also responsible for identifying and escalating customer issues to the appropriate bank department, as well as executing banking transactions and cross-selling products or special promotions. Essential Duties and Responsibilities * Receive inbound calls from both internal and external customers. * Represents the bank to the customer in a courteous, professional manner, and providing the customer prompt, efficient and accurate service. * Ensure that all callers' needs are met and handled appropriately during initial contact. * Answer questions about our products, services and the company. * Assist customers with any technical issue experienced with online banking, bank website and bank application. * Answer customer questions and solves problems for customers and branch staff. * Listen to problems, collecting data, securing answers and reporting results to interested individuals. * Learns and maintains a vast amount of knowledge pertaining to products, procedures, and policies. * Uses knowledge to make effective recommendations to customers to resolve initial and additional needs. * Explain products and services to new and existing customers and the potential value added. * Perform account maintenance activities. * Effectively works individually and in a team * Develops customer rapport and discovers customer needs. * Completes compliance training monthly * Understands all laws and regulations that apply and complies with the requirements. * Keep records of all conversations in our call center database in a comprehensible way. * Performs all other related duties as assigned. Knowledge, Skills, and Abilities * Solid phone and verbal communication skills * Excellent listening skills and the ability to ask probing questions, understand concerns, and overcome objections. * Must possess a professional and friendly attitude and be able to quickly develop a rapport with the customer over the phone. * Ability to learn and navigate new software quickly. * Must have the ability to understand oral and written instructions. * Should have the knowledge and ability to use office equipment such as telephone, computer, calculator, and fax. * Strong problem solving skills * Strong organizational and time management skills to perform multiple tasks within a limited time frame. Experiences * Prior sales or call center back ground a plus * One or more years of previous banking experienced preferred * Excellent communication skills, within a phone-based environment * Bilingual speaking a plus

CURRENT BRONSON EMPLOYEES - Please apply using the career worklet in Workday. This career site is for external applicants only. Love Where You Work! Team Bronson is compassionate, resilient and strong. We are driven by Positivity which inspires us to be our best and to go above and beyond for our patients, for one another, and for our community. If you're ready for a rewarding new career, join Team Bronson and be part of the experience. Location BMH Bronson Methodist Hospital Title Regional Call Center Operator - PRN 10am-10pm Every Other Weekend The Regional Call Center Operator is responsible for day-to-day operations of Bronson Communication Services, which receives an average of 39,000 calls per month. These responsibilities encompass processing incoming calls for Bronson Methodist Hospital, Bronson Battle Creek Hospital and other Bronson entities, paging in-hospital personnel, physicians and orders for Kalamazoo and Battle Creek, executing code procedures for Kalamazoo and Battle Creek, processing changes to Smart Web on-call calendars for the Bronson system, and processing after hours calls for all Bronson practices system wide. Employees providing direct patient care must demonstrate competencies specific to the population served. High school diploma or general education degree (GED) required. 1-2 years related experience and/or training preferred. Previous computer/ call center experience preferred. 1-2 years of previous working knowledge of basic medical terminology * A typing test is required. * Excellent communication skills in a high-volume department, working with both the public and health care professionals. * Ability to prioritize and work efficiently in emergency or complicated situations where speed and accuracy matter and must have the ability to assure confidentiality of sensitive information. Must have the ability to assure confidentiality of sensitive information. * Must have the ability to provide positive customer service, read, write, speak and spell in English and speak with proper and professional grammar * Must be able to organize and prioritize workflow. Work which produces very high levels of mental/visual fatigue, e.g. CRT work between 80 and 100 percent of the time, and work involving extremely close tolerances and considerable hand/eye coordination for sustained periods of time. The job produces some physical demands. Typical of jobs that include regular walking, standing, stooping, bending, sitting, and some lifting of light weight objects. * Handles all incoming calls for Kalamazoo, Battle Creek and other Bronson entities, provides general information and transfers to the appropriate person or department. * Responds to hospital, county, state, and area wide communications through phone, text paging, overhead paging, and computer systems. * Pages all service areas when necessary. * Makes changes to computerized on-call schedules for physicians and departments system wide. * Responsible for multiple step emergency, fire, weather, and disaster plan activation for Kalamazoo and Battle Creek. * Monitors fire alarm and medical gas systems for Kalamazoo. * Responds to all emergency situations, Code Blue, Yellow, Pink, Orange, Red, Black and Grey, trauma alerts, AMI and Stroke call downs, paging system failures, etc. for Kalamazoo and Battle Creek * Receives and logs answering service phone calls while ensuring doctors were properly paged for the Bronson system. Shift Variable Time Type Part time Scheduled Weekly Hours 10 Cost Center 1690 Bronson Communication Services (BHG) Agency Use Policy and Agency Submittal Disclaimer Bronson Healthcare Group and its affiliates ("Bronson") strictly prohibit the acceptance of unsolicited resumes from individual recruiters or third-party recruiting agencies ("Recruiters") in response to job postings or word of mouth. Unsolicited resumes sent to any employee of Bronson by Recruiters, without both a valid written agreement with Bronson and a direct written request from the Bronson Talent Acquisition Department for a specific job position, will be considered the property of Bronson. Furthermore, no fees will be owed or paid to Recruiters who submit resumes for unsolicited candidates, even if those candidates are hired. This policy applies regardless of whether the Recruiter has a pre-existing agreement with Bronson. Only candidates submitted through a specific written agreement with the Bronson Talent Acquisition Department for a named position are eligible for fee consideration. Please take a moment to watch a brief video highlighting employment with Bronson!