Customer service manager jobs in Acworth, GA

Responsibilities: SIGN-ON BONUS UP TO $10,000 AVAILABLE RESPONSIBLE FOR: Performing patient assessments, general respiratory care procedures and protocols, critical care procedures in adult care areas, blood gas analysis, maintenance and management of all equipment and patient education. Qualifications: MINIMUM EDUCATION REQUIRED: Associate's Degree in Respiratory Therapy Sciences MINIMUM EXPERIENCE REQUIRED: Previous Working Experience in Respiratory care, or successful completion of department specific orientation including skills validation of competencies for the duties and responsibilities of this level. MINIMUM LICENSURE/CERTIFICATION REQUIRED BY LAW: Registered by the National Board for Respiratory Care and Licensed by the State of Georgia under the Composite State Board of Medical Examiners. ADDITIONAL QUALIFICATIONS: Current certifications in BCLS, ACLS. Must be actively practicing and maintaining all required competencies. Business Unit : Company Name: Piedmont Henry Hospital

Orion Operations Manager - Alpharetta, GA Join a fast-growing financial services firm looking for a proactive, systems-minded Orion Operations Manager to elevate its national RIA operations. Compensation: $100k-$110k base + 10% bonus Why You'll Love This Role Own and optimize operational workflows across a nationwide advisory platform Champion data integrity and portfolio accounting accuracy Work side-by-side with firm leadership in a high-growth, high-visibility environment Build scalable processes and train advisors + operations teams as the firm expands What You Bring 5+ years of hands-on RIA operations experience Solid portfolio accounting chops (Orion preferred but not necessary; Tamarac/Black Diamond also great) Advanced Excel and data-management skills A process-improvement mindset and the ability to diagnose and streamline systems Benefits Include Base Salary of $100k - $110k + 10% annual bonus Medical Insurance, Dental and Vision PTO and 401(k) If you thrive in RIA operations and know how to keep portfolio accounting running flawlessly, let's connect.

Atlanta, GA $85K - $110K + Bonus Lead with full autonomy and accelerate your career with an industry leader who puts your growth first! You'll join an established service department, with a dedicated team of professionals all ready to help you make an impact from day 1! Micromanagement doesn't exist here, leaders, winners and A-Players do! You will be given the tools and freedom to succeed. You'll have full autonomy over your department, schedule and career growth. This is a company that promotes from within, you could be the next Service Director! What's in it for you? PTO Medical, Dental & Vision Life & Disability Insurance 401(K) Plan with Employer Contribution Company Vehicle, Phone, and Computer Company This is an established national contractor, who have gone from strength to strength in the past 10 years. Their work is exclusively commercial roofing, specialising in Service, Re-roof and New-con. All using in house crews, this is a company who train and promote from within, with countless examples of Foreman becoming Project Managers, PMs into Operations and so on. Your Role Lead service teams and oversee daily operations to ensure safe and high-quality delivery. Manage and grow client relationships to drive repeat business and long-term accounts. Control budgets and profitability while improving operational performance. What you'll need 5+ Years in a Service Manager position Experience in sales and operations Strong knowledge of roofing systems (TPO, EPDM, PVC, modified bitumen, coatings, etc.).

AND EXPECTATION: The District Manager Position is responsible for the achievement of Sales Growth on Last Year by providing outstanding Customer experience in all stores through: Effective Store visits. Evaluate the performance of the Store Manager, utilising the reports available and set clear objectives to achieve Lovisa directives and benchmarks. Ensure communication, through morning calls, written action plans, LOLA notices and one-on-one meetings is clear and consistent, with an aim to coach and develop your Team. Recruit passionate and Customer focused Team to develop and succession plan through Lovisa. Reduce unnecessary costs, through effective rostering - the right people at the right time. Focus on reducing internal and external shrinkage by ensuring Store Managers and Team follow the Lovisa Security Manual and Loss Prevention best practise. Flexibility and desire to travel interstate and/or Internationally based on the needs of the business Skills, knowledge and personal qualities required: Personable, approachable and a great coach. Be there for your Team. Time management. Meet all deadlines requested by your Team, Peers, Department Heads and Managers. Attuned and committed to the Lovisa Culture Commitments and this is displayed at all times through leadership, behaviors, attitude and actions.

Place Services, Inc. has an immediate need for a Senior Manager of Estimating in our Retail Division to lead our retail estimating efforts, based out of our Canton, GA HQ office location. The Senior Manager of Estimating is responsible for overseeing and executing the estimating strategy for retail construction projects while leading, mentoring, and developing the estimating team. This role partners closely with executive leadership, operations, and business development to ensure competitive, accurate, and profitable bids. Who We Are: Place Services Inc. is a leading commercial construction company with our headquarters based in Canton, Georgia. Since 2006, we have grown largely due to how we view and treat our customers. We also provide our employees with a culture that allows for growth and the opportunity to learn more about construction in both local and nationwide markets. We offer our employees a competitive base salary with bonus potential, as well as medical, dental, vision, life, and accident insurance. Place Services Inc. contributes to your 401(k) upon eligibility and offers a generous PTO program along with paid holidays. Growing from a team of 4 at inception to over 800 strong today, we assist our clients by providing construction excellence in service and product across every front required. Our depth of client expertise ranges from grocery and big box retail to state and Federal government projects in military and healthcare sectors. What You'll Do: Lead and manage all estimating activities for the Retail Division, ensuring consistency, accuracy, and competitiveness across all bids Develop and execute estimating strategies aligned with company goals, market conditions, and client expectations Oversee the solicitation of subcontractor and supplier pricing and maintain strong, long-term trade partner relationships Review and approve quantity takeoffs, pricing, assumptions, and final bid proposals prior to submission Prepare and/or oversee conceptual estimates and budgets based on limited or schematic-level information Review general conditions, schedules, scopes of work, logistics plans, phasing plans, and other project exhibits Analyze subcontractor bids, scope coverage, qualifications, and risk to ensure complete and accurate comparisons Identify value engineering opportunities, alternate means and methods, and cost-saving strategies Track, analyze, and communicate construction cost trends, labor availability, and material pricing impacts Collaborate with Operations and Project Management during project handoff to ensure a smooth transition from estimate to execution Mentor, train, and develop estimators, fostering professional growth and continuous improvement within the team Establish and maintain estimating standards, procedures, templates, and best practices Support business development efforts by participating in client meetings, presentations, and pursuit strategy sessions Participate in industry, client, and community activities to enhance company visibility and reputation Proactively identify risks and address challenges with creativity, sound judgment, and discretion What You Bring: Comprehensive knowledge of retail construction, including ground-up, tenant build-out, and remodel projects Bachelor's degree in Construction Management, Construction Engineering, Architecture or Business 8-12+ years of estimating experience within the retail construction industry, including leadership or management responsibilities Proven experience estimating projects typically ranging from $500K to $20M+ in revenue Strong proficiency in estimating software and electronic takeoff tools such as: o Bluebeam o PlanSwift o ProEst o Excel Ability to read, interpret, and analyze construction drawings, specifications, and contract documents Strong understanding of subcontractor scopes, general conditions, and risk allocation Demonstrated ability to resolve scope gaps, contract issues, and pricing discrepancies Exceptional communication skills with the ability to engage executives, field teams, subcontractors, suppliers, architects, engineers, and owners Willingness to attend pre-bid meetings, site walks, and client presentations as needed (travel may be required) Proven ability to manage multiple high-priority pursuits simultaneously while meeting strict deadlines As an EEO employer, Place Services, Inc. is committed to providing all applicants and employees with equal access to employment opportunities, regardless of sex, race, age, color, national origin, disability, pregnancy, religion, marital status, veteran status, or any other characteristic protected by federal, state, or local law. Place Services, Inc. shall abide by the requirements of 41 CFR 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on protected veteran status or disability and require affirmative action by covered prime contractors and subcontractors to employ and advance in employment qualified protected veterans and individuals with disabilities.

Find out if this opportunity is a good fit by reading all of the information that follows below. CWS is a leading provider of waste management services throughout South Carolina, Tennessee, Georgia, Virginia, and Florida areas. We are committed to providing superior customer service with our emphasis on integrity, reliability and cleanliness. We invest in our community, our customers and our employees by providing access to state-of-the-art systems and processes, and the best leadership in the business! POSITION SUMMARY: Manages the daily operations of the hauling company and establishes and maintains performance and productivity metrics and cost management processes. PRIMARY DUTIES AND RESPONSIBILITIES: This list of duties and responsibilities is not all inclusive and may be expanded to include other duties and responsibilities as management may deem necessary from time to time. Manage daily operations of the hauling company. Implement operating procedures and ensure excellence driver standards are met Manage department staffing levels, including safety issues/claims, hiring, training and performance management of supervisors, drivers, helpers, dispatchers, and other operations employees. Ensure positive morale of operations employees Interact with customers and local, state and federal government employees to resolve customer service concerns and ensure regulatory compliance standards are met Ensure maximum productivity and route management systems for commercial, roll off and residential routes and establishes productivity improvement goals where needed Responsible for the adherence to operating standards, the development of supervisory goals and objectives, and the management of labor hours and disposal expenses Implement and maintain an effective loss control and safety program Provide coaching and counseling for staff development. Train supervisors to interpret and understand productivity and other line of business reports Work with other department managers to ensure the long-term success of the company Approve expenses and manage the budget for the operations department including approval of purchase orders and vendor pricing. Approve the payroll of all employees under direct supervision Oversee and support good working relations between management and employees Preferred Have previous experience in a position involving operations, customer service, community relations, health and safety, financial, and human resources function, experience as a supervisor or manager; experience implementing safety (OSHA) programs and equipment specifications, and experience preparing and managing budgets with a strong acumen for financial reporting analysis, revenue and cost per unit review. KNOWLEDGE, SKILLS, AND ABILITIES: Knowledge of OSHA, DOT and other related federal regulations Strong attention to detail required Ability to read and interpret documents as safety rules, operating and maintenance instructions and procedure manuals Ability to communicate effectively across various levels of the organization, and communicate with customers and vendors Strong written and oral communication skills Strong motivational, coaching and teaching skills Must meet all regulatory requirements to operate trucks and other equipment used. Requirements: MINIMUM REQUIREMENTS: Education: Associate's Degree (accredited) or in lieu of degree, High School Diploma or GED (accredited) and 2 years of relevant work experience. Years of Experience: 2 plus years of work experience (in addition to education requirement) in transportation, logistics, or solid waste operations in which coaching, routing assessments and leading employees. xevrcyc Certifications: None required. PI58037ebcfe8d-38

Exciting Opportunity: General Manager - Commercial Real Estate CORY is hiring an experienced General Manager who is passionate and driven about real estate and ready to innovate and make a real impact every day. About Our Client: Our client is an innovative real estate owner-operator with a national presence that provides tenant-based spaces to support small and mid-sized businesses. They are expanding nationwide and looking for talented industry leaders to join their team! Your Responsibilities as a Leader: Manage day-to-day operations for a tenant-based commercial asset Lead a small on-site team and vendor relationships to drive NOI and exceed goals. Develop and manage the operating income/expense budgets. Adhere to all compliance regulations and local laws. Deliver the highest level of tenant satisfaction. The Skills & Experience You Possess: Strong leasing experience in commercial real estate Collaborative Mindset: Thrive in a team environment. Adaptability: Comfortable in a fast-paced, ambiguous environment. Communication Skills: Clear and concise in both written and verbal communication. Perks and Benefits You'll Receive: Base salary range, depending on experience, and full benefits Highly competitive bonuses and other incentives How to Apply & Be Selected: Send your resume to *************************, and our team will reach out with next if selected. Want to join The CORY Network? Check out CORY job listings and join our newsletter for upcoming opportunities that align with your professional goals.

The Customer Service Manager position is responsible for day-to-day activities of assigned customer accounts. This position shall be the customer advocate within the company while also maintaining an appropriate balance for the company interest. A company Customer Service Manager is expected to build and maintain strong, long-lasting customer relationships. This position is expected to maintain the general customer relationship, work closely with the assigned sales representative, and identify ways to provide additional services to the customer. The Customer Service Manager shall coordinate services with the customer and solve problems to effectively manage the customer's expectations. The Customer Service Manager shall work with the operations team to meet or exceed financial & operational goals for his/her accounts. In addition, the Customer Service Manager will oversee customer accounts and assist inter-department Team Members who are directly responsible for (i) contract renewals for current accounts (including price increases); (ii) working collaboratively with Sales on requests for pricing additional locations or services (iii) the review of customer-proposed Scopes of Work; (iv) the development of reports for managing the customer's key performance indicators (KPI) defined by the Customer and/or Company; and (v) scheduling and attending periodic business reviews. Duties and Responsibilities: + Liaison between company and customer acting as the advocate for the customer. + Engage with the operations teams to support meeting or exceeding financial and operational goals. + Develop a comprehensive knowledge of company services, solutions, and programs. + Manage the day-to-day communication and escalations of assigned accounts via inbound telephone calls, vendor portals and emails. + Oversee customer escalations to resolution through coordination with other internal teams. + Actively review PowerSecure's PowerControl platform to coordinate emergency responses and storm support. + Take a proactive role in communicating with the customer and meeting their needs. Meet with customer regularly to discuss upcoming services and schedules. + Obtain feedback from customer on quality of service performed and work with delivery teams to enhance future service to the customer. + Build and maintain strong customer relationships with each assigned account. + Ensure all required reporting and contract compliance requirements are being met. + Ability and authority to address customer complaints and issues, while maintaining professional demeanor at all times. + Coordinate with the other team members to resolve problems, facilitate solutions and enhance the customer service experience. + Engage with leadership and other departments in developing processes, procedures and strategies related to the Account Management Department. + Onboard new customers into company's systems and processes. + Establish frequent customer feedback process and organize feedback to communicate to management and other departments. + Periodic travel will be required to attend customer meetings. + Provide after-hour emergency response as required. Education and Experience: + Minimum of 5 years Account Manager experience within a business-to-business environment. + High School diploma is required. + Bachelor's degree is preferred. + Previous service industry experience (Power Generation, HVAC, etc.) is preferred. Knowledge, Skills, and Abilities: + Capability of managing customers with tact, patience, and grace. + Fluency with Microsoft Office product suite. + Critical reading and analytical skills. + Strong organizational skills. + Ability to manage workload issues with strict deadlines and attention to detail. + Capable of working independently and multi-tasking in fast paced environment. + High energy level with ability to take initiative. + Must possess excellent verbal and written communication skills. Conformance Statement: In the performance of their respective duties and responsibilities all employees are expected to conform to the following: + Perform quality work within deadlines with or without direct supervision. + Interact professionally with other employees, customers, and suppliers. + Work effectively as a team contributor on all assignments. + Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. + Treat all customers and colleagues with respect and dignity. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters. About Us:PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Join Our Power Team! We invest in high-value and cost-effective benefits for our employees. Our benefits package includes:• Medical, dental, vision and life insurance coverage• Competitive pay and a matching 401 (k) plan• Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days) • Flexible spending accounts/Health savings account• Wellness Incentive Programs• Employee Referral Program• Tuition Reimbursement Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights (**************************** notice from the Department of Labor.Operating Company: PowerSecure

The Customer Service Manager position is responsible for day-to-day activities of assigned customer accounts. This position shall be the customer advocate within the company while also maintaining an appropriate balance for the company interest. A company Customer Service Manager is expected to build and maintain strong, long-lasting customer relationships. This position is expected to maintain the general customer relationship, work closely with the assigned sales representative, and identify ways to provide additional services to the customer. The Customer Service Manager shall coordinate services with the customer and solve problems to effectively manage the customer's expectations. The Customer Service Manager shall work with the operations team to meet or exceed financial & operational goals for his/her accounts. In addition, the Customer Service Manager will oversee customer accounts and assist inter-department Team Members who are directly responsible for (i) contract renewals for current accounts (including price increases); (ii) working collaboratively with Sales on requests for pricing additional locations or services (iii) the review of customer-proposed Scopes of Work; (iv) the development of reports for managing the customer's key performance indicators (KPI) defined by the Customer and/or Company; and (v) scheduling and attending periodic business reviews. Duties and Responsibilities: * Liaison between company and customer acting as the advocate for the customer. * Engage with the operations teams to support meeting or exceeding financial and operational goals. * Develop a comprehensive knowledge of company services, solutions, and programs. * Manage the day-to-day communication and escalations of assigned accounts via inbound telephone calls, vendor portals and emails. * Oversee customer escalations to resolution through coordination with other internal teams. * Actively review PowerSecure's PowerControl platform to coordinate emergency responses and storm support. * Take a proactive role in communicating with the customer and meeting their needs. Meet with customer regularly to discuss upcoming services and schedules. * Obtain feedback from customer on quality of service performed and work with delivery teams to enhance future service to the customer. * Build and maintain strong customer relationships with each assigned account. * Ensure all required reporting and contract compliance requirements are being met. * Ability and authority to address customer complaints and issues, while maintaining professional demeanor at all times. * Coordinate with the other team members to resolve problems, facilitate solutions and enhance the customer service experience. * Engage with leadership and other departments in developing processes, procedures and strategies related to the Account Management Department. * Onboard new customers into company's systems and processes. * Establish frequent customer feedback process and organize feedback to communicate to management and other departments. * Periodic travel will be required to attend customer meetings. * Provide after-hour emergency response as required. Education and Experience: * Minimum of 5 years Account Manager experience within a business-to-business environment. * High School diploma is required. * Bachelor's degree is preferred. * Previous service industry experience (Power Generation, HVAC, etc.) is preferred. Knowledge, Skills, and Abilities: * Capability of managing customers with tact, patience, and grace. * Fluency with Microsoft Office product suite. * Critical reading and analytical skills. * Strong organizational skills. * Ability to manage workload issues with strict deadlines and attention to detail. * Capable of working independently and multi-tasking in fast paced environment. * High energy level with ability to take initiative. * Must possess excellent verbal and written communication skills. Conformance Statement: In the performance of their respective duties and responsibilities all employees are expected to conform to the following: * Perform quality work within deadlines with or without direct supervision. * Interact professionally with other employees, customers, and suppliers. * Work effectively as a team contributor on all assignments. * Work independently while understanding the necessity for communicating and coordinating work efforts with other employees and organizations. * Treat all customers and colleagues with respect and dignity. The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties and skills required of the position. All employees may have other duties assigned at any time. PowerSecure is an equal opportunity employer where an applicant's qualifications are considered without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, sexual orientation, gender identity or expression, or any other basis prohibited by law. This position is not open to third-party recruiters. About Us: PowerSecure, a Southern Company subsidiary, is a leading provider of innovative energy solutions to electric utilities and their industrial, institutional, and commercial customers. Join Our Power Team! We invest in high-value and cost-effective benefits for our employees. Our benefits package includes: * Medical, dental, vision and life insurance coverage * Competitive pay and a matching 401 (k) plan * Vacation, Company Holidays, Paid Time Off (PTO- personal and sick days) * Flexible spending accounts/Health savings account * Wellness Incentive Programs * Employee Referral Program * Tuition Reimbursement

Job Description Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Responsibilities What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills

DSV - Global transport and logistics In 1976, ten independent hauliers joined forces and founded DSV in Denmark. Since then, DSV has evolved to become the world's 3rd largest supplier of global solutions within transport and logistics. Today, we add value to our customers' entire supply chain by transporting, storing, packaging, re-packaging, processing and clearing all types of goods. We work every day from our many offices in more than 80 countries to ensure a steady supply of goods to production lines, outlets, stores and consumers all over the world. Our reach is global yet our presence is local and close to our customers. Read more at *********** Location: USA - VIRTUAL - US Georgia Division: Solutions Job Posting Title: Customer Service Manager Time Type: Full Time POSITION SUMMARY Manages and builds the relationship with the clients at the site level while maintaining a working knowledge of the overall performance of the operation. Responsible for the optimal preparation, administrative follow-up and securing of the inbound, picking, packing, VAL and outbound process and the communication about these with the clients and internal stakeholders while meeting the client's SOP. This includes overseeing the work and output of any Team Leaders in the department. The Manager will be the escalation point to resolve any client requests or complaints in the event they are not able to be handled by the representatives in the department. Additionally, the Manager is expected to become a subject matter expert, both on Company's specific product offerings and processes, as well as on the industry in general. ESSENTIAL DUTIES AND RESPONSIBILITIES * Becomes familiar with clients, including key contacts, unique requirements, and operating processes * Deploys and improves existing policies and procedures by effectively managing and guiding supervisors and customer service representatives. * Works with the Operations Manager to ensure the operation is meeting targeted service levels such as but not limited to o Spot Quotes o Booking Capture o Shipment Monitoring o Billing Issue Resolution o Service Metric Monitoring o Reporting o Data Entry * Works with site leaders to ensure the operation is meeting all KPI targets. * Responsible for the highest priority escalation phone calls, especially those requiring the coordination of multiple teams and departments. * Conducts staff meetings to review daily/weekly work activities, plan and assure continuous improvement. * Provides guidance to staff and assigns task to Customer Service staff. * Fosters career development, best practices, and optimal morale in the organization. * Relays consistent issues to the General Manager in a timely and efficient matter. * Monitoring of changes in the logistics processes and interfering in case of disruptions, including communication with clients and other stakeholders in case of disruptions and changes. * Coordination between CS team and other internal teams. * Calculation of production costs and providing input for invoice creation. * Provides input for annual budget to General Manager. * Setup and maintenance of process flows and working instructions, for example because of new customer implementations or revised customer agreements. * Continuous improvement of processes and services provided by the Company * Maintaining internal and external communication with regard but not limited to escalations, customer visits, specific customer needs, complaint handling and registration, status updates, cycle counting, quality topics and commercial topics. * Managing exceptional operational customer challenges/requests (for example large volume changes) * Organizing Operational Review Meetings and Business Review Meetings with key customers. * Participates in contract discussions/negotiations. * Supervises execution from qualitative and quantitative perspective and initiates corrective actions when needed. * Coordinates staffing of CS department * Performing of staff performance review meetings OTHER DUTIES (Site Specific) * Work overtime as dictated by business whether mandatory or voluntary * Performs other duties as assigned. SUPERVISORY RESPONSIBILITIES * Leads, develops, and coaches team of 10-15 employees MINIMUM REQUIRED QUALIFICATIONS Education and/or Experience * Must have a high school diploma or general education degree (GED). * 2 years' experience in a leadership role involving customer service or equivalent combination of education and work experience. * Experience as a Logistics Service Provider Department Manager and complete understanding of the full range of Logistics services, including order management, movement scheduling, customs brokerage, monitor and control services, cost optimization, and various industry specific requirements. * Must be able to work in unregulated temperatures within the warehouse during the warmer and colder months can range from mild to moderate DSV is an equal employment opportunity employer. Candidates are considered for employment without regard to race, creed, color, national origin, age, sex, religion, ancestry, disability, veteran status, marital status, gender identity, sexual orientation, national origin, or any other characteristic protected by applicable federal, state or local law. If you require special assistance or accommodation while seeking employment with DSV, please contact Human Resources at *************. If you are interested in learning the status of your application, please note you will be contacted directly by the appropriate human resources contact person if you are selected for further consideration. DSV reserves the right to defer or close a vacancy at any time. DSV - Global transport and logistics Working at DSV means playing in a different league. As a global leader in transport and logistics, we have been on an extraordinary journey of growth. Let's grow together as we continue to innovate, digitalise and build on our achievements. With close to 160,000 colleagues in over 90 countries, we work every day to offer solid services and meet our customers' needs and help them achieve their goals. We know that the best way to achieve this is by bringing in new talent, fresh perspectives and ambitious individuals like you. At DSV, performance is in our DNA. We don't just work - we aim to shape the future of logistics. This ambition fuels a dynamic environment built on collaboration with world-class team players, accountability and action. We value inclusivity, embrace different cultures and respect the dignity and rights of every individual. If you want to make an impact, be trusted by customers and grow your career in a forward-thinking company - this is the place to be. Start here. Go anywhere Visit dsv.com and follow us on LinkedIn and Facebook. open/close Print Share on Twitter Share on LinkedIn Send by email

HealthCare Support Staffing, Inc. (HSS), is a proven industry-leading national healthcare recruiting and staffing firm. HSS has a proven history of placing talented healthcare professionals in clinical and non-clinical positions with some of the largest and most prestigious healthcare facilities including: Fortune 100 Health Plans, Mail Order Pharmacies, Medical Billing Centers, Hospitals, Laboratories, Surgery Centers, Private Practices, and many other healthcare facilities throughout the United States. HealthCare Support Staffing maintains strong relationships with top providers in healthcare and can assure healthcare professionals they will receive fast access to great career opportunities that best fit their expertise. Connect with one of our Professional Recruiting Consultants today to see how a conversation can turn into a long-lasting and rewarding career! Job Description Purpose of the position: • This person will oversee 6-10 employees in the call center department. These employees will be taking calls from providers pertaining to HEDIS measures Day to Day Duties: • Ensure the team meets it's goals and objectives through effective hiring, performance management, coaching and career development • Develop, implement and maintain materials and programs ensuring production and quality standards are met • Evaluate and audit performance and identify and implement improvement opportunities to increase overall productivity and effectiveness Qualifications • Recent healthcare experience • Extensive years of call center experience • Several years of management experience • Knowledgeable with HEDIS • Managed care background Additional Information Advantages of this Opportunity: • Competitive salary, negotiable based on relevant experience • Fun and positive work environment • Right to Hire opportunity • Can start right away! Interested in being considered? If you are interested in being considered for this position, apply to MJ Basan of Healthcare Support ASAP!!

“High-Fiver” Wanted: Customer Onboarding Manager Are you the type of person who always goes the extra mile? Are you passionate about your craft and always striving to improve? Do you get so excited about a productive customer meeting that you high-five the person next to you? If so, you are exactly who we are looking for. We are looking for a talented, dedicated Customer Onboarding Manager to join our high-five team and take part in the continued growth of our dynamic company. As a Customer Onboarding Manager, you will support the Customer Success department at AMP, an NCS Company. You will play a critical role in onboarding new customer accounts to our POS and CRM platform, partnering closely with an AMP Account Manager to ensure smooth change management. This role requires strong organization, presentation, and documentation skills. You will thrive in fast-paced, dynamic environments and take ownership of growing client relationships. About AMP (An NCS Company) AMP is an industry-leading technology company providing innovative solutions to car wash operators across the country. Our products include cutting-edge software solutions such as white-labeled mobile membership apps, administrative portals, and kiosks. These solutions allow our customers to capture and use customer data at a level not seen in the car wash industry before. AMP is a division of National Carwash Solutions (NCS). NCS has grown to become North America's largest equipment, service, and cleaning solutions provider in the car wash industry. For over five decades, National Carwash Solutions (NCS) has revolutionized the carwash industry, offering unparalleled quality and innovative technology. NCS offers the most extensive service network and is home to many trusted brands. No matter if customers are new to the industry or are looking to level up a classic site, NCS is the proven partner for operational excellence and sustainable growth. In addition to AMP, our family of brands includes MacNeil, Ryko, Vacutech, PurClean, TSS, Rain-X, ArmorAll, Black Magic, Blue Coral, USA Towel, International Drying Corporation & Shadow. Why work for us? We have one of the most supportive and sustainable cultures anywhere. Our team of lifelong learners has a thirst for knowledge and a passion for technology and software. We're dedicated to building world-class solutions for our customers, and at the same time, place a high value on team rewards and personal career growth. We enjoy working together to solve challenging problems, teaching each other through lunch-and-learns, and celebrating victories (even the small ones) along the way. Job Duties and Responsibilities: Project Management & Customer Onboarding Own new customer onboarding as the primary point of contact, managing timelines, deliverables, and communication across stakeholders while partnering with an assigned Account Manager. Develop and maintain detailed onboarding project plans using tools like Monday.com, Azure DevOps, and internal tracking systems. Coordinate with partner Account Manager and other internal resources across departments (implementation, product, support) to ensure on-time and successful launches. Conduct onboarding check-in calls to align customer goals, milestones, and expectations. Proactively identify potential risks or blockers and drive resolution to keep projects on track. Manage and track follow-ups with both internal and external stakeholders to maintain momentum and accountability. Training & Enablement Deliver live and recorded platform training sessions tailored to customer roles (support, marketing, operations, etc.). Create and maintain training resources, walkthroughs, and how-to guides to improve customer self-sufficiency. Continuously refine the onboarding curriculum to align with platform updates and customer feedback. Ensure all customer teams are confident and capable of using the platform by the end of the onboarding phase. Relationship Management & Customer Success Build strong, trusted relationships with customer teams from the start of onboarding in conjunction with the assigned Account Manager. Maintain clear and consistent communication to keep customers informed of progress, next steps, and responsibilities. Partner with Account Management and Support teams to ensure a smooth transition from onboarding to ongoing account management. Gather customer feedback post-launch to identify areas for process improvement and training enhancement. Process Improvement & Documentation Maintain detailed documentation of onboarding processes, timelines, and deliverables for each customer. Continuously evaluate and improve internal onboarding workflows for efficiency and scalability. Collaborate with internal teams and Account Managers to ensure best practices and lessons learned are shared and implemented. Track onboarding KPIs such as project completion timelines, customer satisfaction scores, and training engagement. Team Leadership & Development Directly lead and manage a team of junior specialists, providing clear direction, managing workloads, and fostering a collaborative, high-performance team culture focused on achieving retention and expansion goals. Act as a primary mentor and coach, offering regular 1:1 sessions, performance feedback, and personalized development plans to junior team members. Design, implement, and deliver training programs for new hires and ongoing professional development for existing specialists. Monitor team performance against key metrics, identify areas for improvement, and implement corrective actions to ensure the team consistently meets or exceeds targets. Skills we expect you to have for your position Bachelor's degree 5+ years of experience in customer onboarding, project management, or customer success Excellent organization and follow-up skills - you never let details slip through the cracks Confident communication skills for leading meetings, training sessions, and cross-functional discussions Demonstrated experience creating or maintaining customer documentation, SOPs, or playbooks Capability to learn, and then simplify, complex concepts for training customers with varying technical experience Proven ability to manage multiple complex projects with competing deadlines Self-motivated, proactive, and results-oriented Comfortable working under pressure and balancing the demands of multiple stakeholders Always ready to adopt new concepts, technologies, and tools as the company grows Bonus points and street cred for the following PMP or similar project management certification Proficiency in project management tools (Monday.com, Azure DevOps, JIRA) Experience with onboarding SaaS or platform-based customers Background in customer training or instructional design Familiarity with CRM systems (Salesforce, HubSpot, etc.) Prior experience in consulting or customer-facing implementation roles Benefits you deserve: Highly competitive salary with tremendous opportunity for growth Potential equity interest in a rapidly growing company 401K plan with company matching Excellent medical, dental, and vision insurance National Carwash Solutions is a proud equal opportunity employer. We are a drug-free, EEO employer committed to a diverse workforce. We will consider all qualified candidates regardless of race, color, national origin, sex, age, marital status, personal appearance, sexual orientation, gender identity, family responsibilities, disability, education, political affiliation, or veteran status. #LI-Remote

Job Description About Us: We are a thriving, family-owned business with a rich history spanning nearly three decades. Our journey began with the determination of a young immigrant woman who, driven by the desire to support her family, embarked on a path of unwavering dedication. She worked tirelessly, even during pregnancy, and donned various entrepreneurial hats to lay the foundation of our success. In contrast to corporate giants, we hold a special place for personal relationships, emphasizing trust, loyalty, and a strong sense of ownership in all our endeavors. With the founder's continued active involvement, we are now transitioning to the capable hands of the second generation, extending our family further. Read on to see if you could be the next valued member of our close-knit family. What We're Looking For - Do You Fit the Bill? OUR MUST HAVES: Leadership Expertise: Have you successfully led teams towards achieving excellence? Initiative Taker: Is taking the initiative ingrained in your DNA? Positive and Proactive: Are you communicative, honest, positive, and warm in your approach? Lifelong Learner: If you don't know how to do something, do you proactively research and learn? Problem-Solving Pro: Do you relish identifying gaps and devising creative solutions? STRONGLY PREFER (But not a deal-breaker): Team Management Experience Hospitality Background (restaurants or hotels) Sales Skills and Experience (a significant advantage) Bilingual (Chinese and/or Spanish) Responsibilities: Increase sales Maintain profit Contain customer complaints Manage customer issues and assist Operations Manager with scheduling/operational needs Perform basic cashier functions and loading products into customer vehicles Develop and maintain extensive product knowledge while leading and/or delegating product training within the store location Manage the internal CRM system Support the management of a ~30,000sq.ft. warehouse / retail operation in business-to-business retail sales environment and lead operations in absence of the Operations Manager Lead a team of 2 - 5 members Conduct B2B customer service / sales with a focus on building and developing relationship with our customer base If this aligns with your skills and aspirations, we invite you to submit your resume or any other relevant links. With your consent, we'll schedule a phone conversation to explore the exciting opportunities ahead! We eagerly await your application!

DEPARTMENT: Customer Service JOB TYPE: Full-Time REPORTS TO: Operations Manager SUMMARY: Founded in 2014, Zywie Healthcare is a cardiac monitoring company. We record and transmit patients' EKGs through holter monitor, event monitor, & mobile cardiac telemetry monitors. We are a trendsetter in the industry by putting doctors' offices and hospitals in complete control of their cardiac monitoring. As an organization on the cutting-edge of medical science, we plan to expand beyond the confines of a cardiac device company to become the gold standard for patient care. We want you to help us make this a reality. We currently have an opening for a Customer Service Manager in our Johns Creek office. The CSM is responsible for the supervision of both of the internal and external customer service representatives, along with reporting, staffing, and oversight of the day-to-day functions of the department. DUTIES AND RESPONSIBILITIES: Supervise, train, and mentor customer service representatives. Conduct performance evaluations and provide constructive feedback. Foster a positive and collaborative team environment. Manage daily operations of the customer service department, including staffing, scheduling, and resource allocation. Monitor and analyze key performance indicators (KPIs) to ensure service standards are met. Address and resolve escalated customer issues and complaints in a timely and professional manner. Develop and implement customer service policies, procedures, and best practices. Identify areas for process improvement and lead initiatives to enhance efficiency and service quality. Collaborate with other departments to ensure a seamless customer experience across all touchpoints. Drive efforts to improve customer satisfaction and loyalty. Gather and analyze customer feedback to inform service enhancements. Ensure consistent application of company standards in all customer interactions. Prepare regular reports on department performance, including metrics related to customer satisfaction, response times, and resolution rates. Use data-driven insights to make informed decisions and recommend improvements. Develop and deliver training programs to enhance team skills and knowledge. Stay updated on industry trends and best practices to ensure the team is equipped with the latest tools and techniques QUALIFICATIONS: Bachelor's degree in business administration, Management, or a related field (or equivalent work experience). Proven experience in a customer service management role, with a track record of leading high-performing teams. Strong understanding of customer service principles, practices, and technologies. Excellent communication, interpersonal, and problem-solving skills. Ability to analyze data, identify trends, and make strategic recommendations. Proficiency in customer service software and CRM systems. Ability to work under pressure and manage multiple priorities in a fast-paced environment. COMPETENCIES: Leadership & Team Development The ability to effectively supervise, mentor, and develop customer service representatives while fostering a collaborative team environment. This includes conducting performance evaluations, providing constructive feedback, and creating training programs that enhance team capabilities and knowledge retention. Operational Excellence & Process Management Expertise in managing daily departmental operations including staffing, scheduling, resource allocation, and workflow optimization. This competency involves monitoring KPIs, identifying process improvement opportunities, and implementing best practices to enhance efficiency and service quality. Customer Relationship Management & Problem Resolution Advanced skills in handling escalated customer issues, developing customer service policies, and ensuring consistent application of company standards. This includes the ability to resolve complex problems professionally while driving improvements in customer satisfaction and loyalty. Data Analysis & Strategic Decision Making Proficiency in analyzing customer feedback, performance metrics, and service data to make informed strategic recommendations. This involves preparing comprehensive reports on department performance and using data-driven insights to guide operational improvements. Cross-Functional Collaboration & Communication Strong interpersonal and communication skills necessary for collaborating with other departments to ensure seamless customer experiences. This includes the ability to work effectively across organizational touchpoints and maintain clear communication channels at all levels. PHYSICAL DEMANDS AND WORK ENVIRONMENT: Primarily sedentary office work with extended computer use Regular standing and walking for team meetings and floor supervision Occasional lifting of office materials (up to 25 lbs) Visual acuity required for data analysis and report review Manual dexterity needed for computer operation and documentation Benefits: Health Insurance PTO and Holidays 401(K) Life Insurance AD & D Insurance The above is intended to describe the general content of and requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities or physical requirements. Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Zywie is an Equal Opportunity Employer. Zywie does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.

As a member of Tidewater's Management Training Program, you will work closely with our experienced sales and marketing teams in our Atlanta headquarters. No Experience? No Problem! We pride ourselves on the ability to provided classroom and on-the-job training for all entry level employees! Our goal is to provide the tools necessary to build long lasting relationships with clients, and ultimately drive revenue on behalf of those accounts. Our program is structured to give a comprehensive education in all areas of business operations. Perks for our employees: Onsite fitness center and cafe Weekly salary & generous bonuses Outstanding growth opportunities Company funded travel Basic candidate qualifications: Bachelor's degree or relevant experience Strong verbal and written communication skills Familiarity with sales and marketing tools and techniques Ability to work both independently and as part of a team Strong organizational and time management skills We encourage all graduates to apply! Those with experience or interest in any of the following categories will do well in this role: Sales, marketing, customer service, retail, athletics, restaurant, teamwork, training, campaigns, leadership, communication, outreach, advertising, business development, hospitality, adaptability, promotions, teams, clubs, fitness, problem solving, military, entrepreneurship, delivery, negotiation skills, products and services.

ATTENTION MILITARY AFFILIATED JOB SEEKERS - Our organization works with partner companies to source qualified talent for their open roles. The following position is available to Veterans, Transitioning Military, National Guard and Reserve Members, Military Spouses, Wounded Warriors, and their Caregivers . If you have the required skill set, education requirements, and experience, please click the submit button and follow the next steps. Unless specifically stated otherwise, this role is "On-Site" at the location detailed in the job post. Equinix is the world's digital infrastructure company , shortening the path to connectivity to enable the innovations that enrich our work, life and planet. A place where bold ideas are welcomed, human connection is valued, and everyone has the opportunity to shape their future. Joining our operations team means being at the center of everything - maintaining and evolving critical infrastructure that powers the digital world and delivers real impact for our customers, communities and society. You'll find belonging, purpose, and a team that welcomes you-because when you feel valued, you're empowered to do your best work. Job Summary Has a substantial understanding of the job while working on assignments that are moderately difficult requiring judgement in resolving issues or making recommendations. Focus is on moderately difficult tasks, using substantial understanding of standard operating procedure. Supports the overall team. Responsibilities Queue Management / Reporting Reviews work orders in the queue and works on moderately difficult requests by adhering to commitment times Supports cross-functional teams to collaborate on customer tickets Ensures any necessary reporting is complete and accurate; supports ad-hoc reporting requests Actively provides input and makes recommendations to processes Maintains detailed written records of all work activity Updates local asset databases and other systems Installations Handles moderately difficult rack and stack customer equipment tickets Able to read moderately difficult installation spreadsheet plans and supports implementing installations accordingly Supports the installation of moderately difficult installs, which may include: - overhead cable trays, cage mesh, cabinets, and cable management/support systems; circuits for fiber terminations; cable distribution trays, cabinets, and cable management/support systems; and performs tape changes and back-up necessities Recognizes and raises capacity concerns for infrastructure expansions needs and cabling where needed. Performs quality checks on both cross-connects and on-site support tickets and recommends improvements Cross-Connect Supports moderately difficult data center cross-connect work, requiring substantial understanding of operating procedures for: installs, terminations, modifications, and testing Installs and tests moderately difficult cross-connect circuits, which may include: switched, multiplexed, etc. Testing / Troubleshooting Supports moderately difficult operating testing of layer 1, 2 and 3 cross-connect certification testing Supports the troubleshooting of moderately difficult circuits (i.e., switched, multiplexed, etc.) Escalates more advanced circuits and supports as needed Works with customers to troubleshoot issues and uses experience gained to recommend solutions Stakeholder Partnership Monitors stock levels and proactively addresses needs for materials with proper teams Provides escalated work order support, and supports dispatch of alarms May provide back-up support to security personnel, if needed Customer Management Supports customer satisfaction through timely and precise order execution Delivers a high level of service and an excellent customer experience when interfacing with customers Provides support with time expectations on new deployments and existing alterations Supports customers on-site by through access control and escorting services Point of Contact (POC) for supporting moderately difficult customer requests, exceptions or escalations Projects Supports and partners with team members on projects as directed Coordinates vendors for various Data Center related projects Performs quality assurance on new customer installation or deployments Training Completes all assigned training in a timely manner May provide guidance and support to more junior team members and new hires Additional Qualifications/Responsibilities Qualifications Typically requires a high school diploma and 2-4 years of equivalent work experience The targeted pay range for this position in the following location is / locations are: United States - AT1 Atlanta : 53,600 - 80,400 USD / Annual Our pay ranges reflect the minimum and maximum target for new hire pay for the full-time position determined by role, level, and location.The pay range shown is based on our compensation structure in place at the time of posting and may be updated periodically based on business needs. Individual pay is based on additional factors including job-related skills, experience, and relevant education and/or training. The targeted pay range listed reflects the base pay only and does not include bonus, equity, or benefits. Employees are eligible for bonus, and equity may be offered depending on the position.

Customer representation Product demonstrations Brand Management Face to face customer service New Customer acquisitions and existing customer upgrades Qualifications REQUIREMENTS: All applicants must be 18+ years of age & eligible to work in the USA No sales or management experience is required, but experience in retail sales, customer service, hospitality, sport, teamwork, leadership or similar can be helpful A degree is not required either, but ambitious graduates with business-related degrees often do well Additional Information We offer competitive compensation with a supportive work environment. Professional development is available as well as other company benefits. Successful applicants will be invited to schedule an interview. Send in your resume to our Hiring Manager for consideration.

Our Company All Ways Caring HomeCare Who we are looking for: The Customer Service Manager (CSM) is responsible for managing quality care, customer service, employee performance, and overall customer satisfaction for our valued clients. Seeking a self-motivated professional with prior scheduling and management or supervisory experience An individual who thrives in a fast-paced environment and efficiently manages client or employee needs with urgency A people-person, who is friendly, compassionate, and able to build positive relationships and partnerships An experienced communicator and problem solver who is well-organized What you will receive: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Flexible work schedules close to home Retention and referral bonuses Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities External Job Description What you will do: Customer Service Managers play a key role in providing individualized care that suits the needs of each client in the comfort of their homes. Responsibilities include, but not limited to: Oversee quality care and overall client satisfaction Supervise and provide guidance to the Caregivers who provide direct care to the clients served Manage employee scheduling, identify problem situations, and implement proactive solutions Maintain strong and positive relationships with referral partners, payor sources, and clients Ensure proper documentation and record-keeping Conduct periodic home visits and safety checks Qualifications What you will need: Associate or bachelor's degree in business, Nursing, Social Services, or related field of study preferred (per regulatory requirements) Accountable, reliable, and ability to work independently with good judgement Valid driver's license and auto insurance Effective verbal and written communication Excellent customer service skills About our Line of Business All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn. Additional Job Information At All Ways Caring, we offer many perks (where applicable) and want everyone to feel appreciated about their job every day! Here are some benefits: Great company culture Competitive pay with daily pay options available Tuition reimbursement and campus partnerships Retention and referral bonuses. Work with your friends Benefits, Supplemental Plans, EAP, and 401K participation Career growth and development opportunities Salary Range USD $19.00 / Hour