Customer service manager jobs in Addison, IL - 2,891 jobs

Year Up United is a one-year or less, intensive job training program that provides young adults with in-classroom skill development, access to internships and/or job placement services, and personalized coaching and mentorship. Year Up United participants also receive an educational stipend. The program combines technical and professional training with access to internships and job placement support through our industry-leading talent placement firm YUPRO Placement. If you receive an internship, it may be at Exelon Corporation, Bank of America, United Airlines, or Northwestern University among many other leading organizations in the Chicago area. Are you eligible? You can apply to Year Up United if you are: - A high school graduate or GED recipient - Eligible to work in the U.S. - Available Monday-Friday throughout the duration of the program - Highly motivated to learn technical and professional skills - Have not obtained a BachelorÊ1⁄4s degree - You may be required to answer additional screening questions when applying What will you gain? Professional business and communication skills, interviewing and networking skills, resume building, ongoing support and guidance to help you launch your career. During the internship phase, Year Up United students earn an educational stipend of $525 per week. In-depth classes include: - Banking - Customer Success - Data Analytics - IT Support - Project Management - Business Operations - Network Security & Support - Application Development Get the skills and opportunity you need to launch your professional career. 75% of Year Up United graduates are employed and/or enrolled in postsecondary education within 4 months of graduation. Employed graduates earn an average starting salary of fifty-three thousand dollars per year. PandoLogic. Category:General, Location:Chicago, IL-60608

To lead, mentor and direct customer success teams to ensure optimal customer experiences, drive customer satisfaction and ensure timely and effective CS processes. Our VP, Customer Success must manage all major order channels and processes, such that they can effectively understand KPIs, budget planning and management, necessary resource allocations, recommend process improvements, identify, plan and execute automation initiatives, and effectively and directly perform triage for process failures and escalations. This technology-driven role must also balance deep departmental knowledge with a broader understanding of cross‑departmental operations and business goals, to effectively drive change across the organization. Being customer‑centric, technologically innovative and assertive with a strong interpersonal skillset is critical for success in this role. Benefits Health Insurance Dental & Vision Insurance Life Insurance Medical & Childcare Flexible Spending Accounts Education Assistance 401(k) with Matching Fitness Bank Pre‑tax Transit Program PTO Bank Paid Holidays Paid Diversity Days Volunteer Time Off Referral Bonus Program Competitive wage ($135,000- 150,000 annually) Hybrid work schedule Core Responsibilities & Principle Accountabilities Partner collaboratively & build healthy relationships with individuals across the organization. Keep up‑to‑date on the latest technology and CS trends. Responsible for CS service expansions, including new CS support programs, new business plans and/or domains. Responsible for sufficiently understanding and project managing technology and automation implementations. These must include system integrations through EDI, CXML and APIs, as well as automations through intention‑based chatbots, ERP workflows, AI/Agentic studios or other automation technologies for data processing, customer experience & triage. Responsible for leading system upgrades and conversions, where they impact CS processes or resources. This includes directing test plans, reviewing new processes and providing effective direction for optimization-it is critical to understand and plan initial implementations that have clear end‑states, to avoid sub‑optimization long‑term. Ongoing data analysis, statistical analysis & reporting of CS metrics. Effective budget management & managing reasonable operational costs. Define and implement team objectives. Develop specific short‑term and long‑term plans and programs, together with supporting budget requests. Responsible for all resources and business performance of Customer Success, including effective hiring, training oversight and planning, incident resolution, attendance adherence, and throughput of all virtual and human resources. Provide coaching to direct reports regarding management skills, motivational and accountability techniques, and effective process and automation development. Develop plans for new technology. Develop and implement corporate policy regarding customer initiatives. Consult with all segments of management responsible for policy or action. Ensure compliance within area of responsibility. Analyze data on a continual and ongoing basis for process improvement. Implement ISO & QA processes & improvement efforts. Develop new short‑term and long‑term business initiatives for CS, for continuous improvement (CI). Personal review of every escalation and determination of additional CI requirements. Regularly reviews team performance and reporting. Work travel when required, up to 10% of work availability. Knowledge/Skills/Competencies Effective budget management skills & budgets. Ability to draft proposals and statements of work. Ability to understand, plan and direct automations that depend on technologies commonly used in Customer Relationship Management. Ability to work overtime when needed. Ability to work as an individual contributor as well as a strategic leader. Ability to support sales efforts that include CS support services. Ability to manage multiple projects simultaneously. Account management skills. Excellent presentation skills. Proven track record in Customer Service. Success in developing, motivating and leading a high‑performance CS team. Strong customer focus. Strong focus on automation and technology. Ability to manage change. Team oriented. Excellent verbal communication skills. Problem solving skills. Ability to see the “big picture.” Ability to set goals and meet them. Ability to handle pressure and meet deadlines. Ability to analyze complex operational problems, develop innovative solutions, and align them with the organization's strategic objectives. Strong critical thinking skills. Ability to read & interpret documents. Ability to read & understand financial statements. Good organizational skills. Project management skills. Education/Training/Experience College Degree or equivalent experience. Master's Degree helpful. 10+ years progressive CS or operations experience. 5+ years experience managing CS teams. ISO experience. Technology Must have advanced computer use skills Highly proficient keyboard skills Highly proficient with MS Office suite General familiarity with PC triage, low‑level troubleshooting, research, etc. Highly proficient with CRM and ERP systems. Some exposure to automation technologies EDI, CXML, APIs, Scripting CRM‑based SLA notifications AI/Agentic studios, Workflows, etc. Some exposure to analytics Power BI Jet Reports Platform dashboards Other reporting tools. Supervisory Responsibilities CS Team Leads CS Representatives EEO Employer - Veterans and IWD are strongly encouraged to apply Labelmaster is proud to be an Equal Employment Opportunity Employer and we are committed to equal opportunity in all aspects of employment. We intend to provide reasonable accommodations to qualified employees and applicants as required by law. Requests for accommodations should be made in writing to Jay Hollins at ************************. #J-18808-Ljbffr

A leading logistics provider is looking for a results-driven Business Development Director to drive growth in customs brokerage services across the United States. The role requires expertise in developing strategic business plans, building strong client relationships, and identifying new opportunities. Candidates should have a Bachelor's degree in a relevant field and proven experience in logistics. This position offers competitive salary and comprehensive benefits. #J-18808-Ljbffr

A rising company in CNC machinery is seeking a Senior Technical Manager to supervise engineers, improve operational standards, and ensure product quality. The ideal candidate will have at least 10 years of engineering experience and expertise in CNC machinery. This role involves both office management and site visits, with opportunities for salary progression and participation in the company's growth. Competitive salary of £50,000-£60,000 depending on experience. #J-18808-Ljbffr

Shaping the Future of Logistics- Your Career Starts at Röhlig Whether it's sea freight, air freight, or contract logistics, at Röhlig Logistics you'll help create tailor-made solutions that move the world forward. As a global, family-owned company founded in Bremen, Germany in 1852, we've built our reputation on reliability and trusted partnerships. Röhlig USA is a global freight forwarder specializing in air, ocean, and contract logistics. We deliver customized supply chain solutions through a network of over 2,700 employees worldwide. As a privately owned company, we focus on long-term partnerships and high-quality service. Our U.S. team is growing rapidly, driven by innovation, reliability, and customer success. We are seeking a dynamic Customs Brokerage Manager to lead our team in Mount Prospect. The ideal candidate has strong industry experience and a proven track record of leading and developing brokerage teams. What you will do: Adhere to, train and advise team in areas of Customs Brokerage Regulations. Monitor team performance against Company standards and department goals, regular audit of shipment documents and accounting. Monitor problem files and implement corrective action when needed. Issue work instructions to team members to ensure timely and orderly file flow including release, billing, and auditing. Monitor staff training needs; identify and develop training objectives. Conduct regular staff meetings; communicate department goals and expectations. Document review and assessment of accuracy, verifying country of origin/export, IOR, terms of sale and value to ensure that compliance and federal regulation requirements are achieved. Daily follow up on documentation discrepancy issues which requires the ability to troubleshoot and communicate effectively, both verbally and in writing with customers and foreign origins. Escalate any unresolved issues or risks before they materially impact RUSA Work closely with other departments and branches to deliver a high level of service to customers. Perform other duties as assigned Resolves discrepancies, while keeping record of discrepancies via the Innovations and Incidents Management (IIM) to ensure compliance Adhere to the minimum standard to which Rohlig USA is committed (Quality ISO 9001:2015, Environmental ISO 14001:2015). What you bring: Licensed Customs House Broker preferred At least 7 years' experience as an entry writer Ability to work with demanding deadlines in a high-pressure environment Proven analytical and problem-solving skills Excellent communication skills, both verbal and written Excellent team building skills and ability to work independently Good planning and organizational skills; ability to multitask and be a self-starter Proven reliability MS Word, Excel, PowerPoint experience required What we offer: At Röhlig, we believe in supporting our employees' well-being, growth, and work-life balance. That's why we offer a competitive benefits package designed to empower you both personally and professionally: Comprehensive Medical, Dental, and Vision Insurance - Keeping you and your family healthy is our priority. 401(k) Plan with Company Match - We're invested in your future and help you save for retirement. Generous Paid Time Off (PTO) - Whether you're planning a vacation, taking care of personal needs, or just need a mental health day, we've got you covered. Supportive Work Environment - From career development opportunities to a collaborative culture, we ensure you feel valued every step of the way. If you're looking for a workplace where your contributions matter and your well-being is supported, we'd love to have you on board. Join our international team of more than 2,700 colleagues across 35+ countries and collaborate on exciting projects for customers around the world. You'll work in a supportive, trust-based, and collaborative environment that values open communication and empowers you to share your ideas and grow professionally. At Röhlig, we're committed to helping you build a long-term career while maintaining a healthy work-life balance - because we believe success is best achieved together. Apply now and shape the future of logistics with us! For further information about the position or the application process, please reach out to: Mark Aulisio Talent Acquisition Manager *********************** More information on ***************

Job Title: Customer Experience Manager Job Type: Full-Time | Direct Hire Pay Rate: Up to $85K DOE We are seeking an experienced Customer Experience Manager with a strong manufacturing background to lead and develop a high-performing customer support team. Key Responsibilities Lead, coach, and manage a customer support team of 5-10 employees. Oversee daily customer service operations, including order entry, order tracking, expediting, and issue resolution. Serve as the escalation point for customer concerns, ensuring timely and effective solutions. Partner closely with Manufacturing, Production, Sales, and Logistics teams to ensure customer requirements are met. Review customer purchase orders to ensure accuracy, compliance, and clear communication of requirements. Develop and implement training, best practices, and standard operating procedures to improve service quality. Monitor team performance, conduct regular feedback sessions, and complete performance reviews. Identify process gaps and lead continuous improvement initiatives within customer support operations. Maintain a high level of professionalism and consistency in all customer interactions. Qualifications Bachelor's degree in business or a related field required 3-7+ years of customer service experience in a manufacturing environment required. Strong understanding of manufacturing workflows, order processing, and customer fulfillment. Excellent verbal and written communication skills. Proven ability to manage multiple priorities in a fast-paced environment. Strong problem-solving skills with a practical, solution-oriented approach. Experience with ERP/CRM systems preferred. Bachelor's degree in Business, Operations, or a related field preferred (or equivalent experience).

A leading optical retail company seeks a Domiciliary Audiology Partner in Chicago. This role offers a competitive package, including a guaranteed salary and profit-sharing. You will have the freedom to lead your own business while receiving dedicated support. Ideal candidates should possess HCPC registration, a passion for patient care, and strong leadership skills. This position offers flexibility and considerable professional growth opportunities. #J-18808-Ljbffr

At KPMG, you can become an integral part of a dynamic team at one of the world's top tax firms. Enjoy a collaborative, future-forward culture that empowers your success. Work with KPMG's extensive network of specialists & enjoy access to our Ignition Centers, where deep industry knowledge merges with cutting-edge technologies to create innovative tax solutions. Join a diverse team helping high-profile clients understand, analyze, and respond to complex business opportunities and challenges. Develop your career through a range of multifaceted engagements, formal training, and informal mentoring. At KPMG, we believe nothing is more important than investing in our culture because it's an investment in our people, our future, and what we stand for as a firm KPMG is currently seeking a Manager to join our International Tax practice. Responsibilities: Coordinate with internal client service teams to assist multinational enterprises with preparing and reviewing US-International income tax computations arising from a company's global operations and transactions Assist with the review and preparation of various tax forms and disclosures related to such operations Advise multinational enterprises on tax planning opportunities Work on process improvement projects with internal teams in a largely virtual environment Qualifications: Minimum five years of recent experience working on engagements involving US-international tax and international income tax compliance inclusive of extensive experience with various third-party tax reporting software programs such as OneSource International and CorpTax International Bachelor's degree from an accredited college/university; Masters in taxation, JD, and/or LLM (with a concentration in tax) preferred; licensed CPA, EA or JD/LLM, in addition to others on KPMG's approved credential listing; any individual who does not possess at least one of the approved designations/credentials when their employment commences, has one year from their date of hire to obtain at least one of the approved designations/credentials; should you like to see the complete list of currently approved designations/credentials for the hiring practice/service line, your recruiter can provide you with that list Knowledge of a broad range of international and domestic tax law provisions Strong analytical and problem-solving skills, Excel modeling, written and oral communication skills Experience with and capability to balance and lead multiple engagements, play a positive role in well-functioning and collegial teams, supervise, and assist with the development and training of new and experienced staff professionals, maintain professionalism, and provide excellent client service Ability to effectively manage teams in a virtual environment KPMG complies with all local/state regulations regarding displaying salary ranges. If required, the ranges displayed below or via the URL below are specifically for those potential hires who will work in the location(s) listed. Any offered salary is determined based on relevant factors such as applicant's skills, job responsibilities, prior relevant experience, certain degrees and certifications and market considerations. In addition, the firm is proud to offer a comprehensive, competitive benefits package, with options designed to help you make the best decisions for yourself, your family, and your lifestyle. Available benefits are based on eligibility. Our Total Rewards package includes a variety of medical and dental plans, vision coverage, disability and life insurance, 401(k) plans, and a robust suite of personal well-being benefits to support your mental health. Depending on job classification, standard work hours, and years of service, KPMG provides Personal Time Off per fiscal year. Additionally, each year the firm publishes a calendar of holidays to be observed during the year and provides two firmwide breaks each year where employees will not be required to use Personal Time Off; one is at year end and the other is around the July 4th holiday. Additional details about our benefits can be found towards the bottom of our KPMG US Careers site at "Benefits & How We Work". Follow this link to obtain salary ranges by city outside of CA: *********************************************************************** California Salary Range: $113300 - $208900 KPMG LLP (the U.S. member firm of KPMG International) offers a comprehensive compensation and benefits package. KPMG is an equal opportunity employer. KPMG complies with all applicable federal, state and local laws regarding recruitment and hiring. All qualified applicants are considered for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, citizenship status, disability, protected veteran status, or any other category protected by applicable federal, state or local laws. The attached link contains further information regarding the firm's compliance with federal, state and local recruitment and hiring laws. No phone calls or agencies please. KPMG does not currently require partners or employees to be fully vaccinated or test negative for COVID-19 in order to go to KPMG offices, client sites or KPMG events, except when mandated by federal, state or local law. In some circumstances, clients also may require proof of vaccination or testing (e.g., to go to the client site). KPMG recruits on a rolling basis. Candidates are considered as they apply, until the opportunity is filled. Candidates are encouraged to apply expeditiously to any role(s) for which they are qualified that is also of interest to them. Los Angeles County applicants: Material job duties for this position are listed above. Criminal history may have a direct, adverse, and negative relationship with some of the material job duties of this position. These include the duties and responsibilities listed above, as well as the abilities to adhere to company policies, exercise sound judgment, effectively manage stress and work safely and respectfully with others, exhibit trustworthiness, and safeguard business operations and company reputation. Pursuant to the California Fair Chance Act, Los Angeles County Fair Chance Ordinance for Employers, Fair Chance Initiative for Hiring Ordinance, and San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Founded in 1927, MATHESON is one of the largest compressed gas providers in the world. MATHESON provides everything from onsite air separation plants to small portable gas cylinders and all the services required to support these products and customer applications. We offer semiconductor, medical, welding, bulk, and cylinder gases for customers across the country. MATHESON has over 300 locations and more than 4500 employees in the U.S. Position Summary: The Hub Plant Manager will directly manage production and maintenance teams on a daily basis to ensure safe & efficient plant operations. Additionally the Hub Plant Manager will be directly responsible for safety, quality, and regulatory requirements as they relate to personnel and the plant. The Hub Plant Manager will also be responsible for measuring operational efficiency and monitoring staffing needs to ensure the plant operates safely and efficiently. Position Accountabilities: Provide leadership in safety and quality under Matheson's corporate guidelines and directives Serve as front line supervisor for plant production team Provide response and reporting to the Regional General Manager regarding customer issues related to production. Demonstrate and maintain a high level of customer focus, and customer commitment and ensure plant personnel demonstrate and maintain the same. Track and control all plant expenses to ensure monthly and annual corporate goals are achieved Develop and lead plant projects, control their schedule, and manage expenses to ensure projects are completed on time and within budget. Work directly with other Matheson locations to ensure the efficient use of corporate assets Work directly with corporate management for the procurement of assets Develop and update contingency and emergency plans Provide training in the areas of safety, quality, processes, and procedures Manage plant vendors and contractors Maintain clear thinking and professional composure in high pressure situations Required Experience: Experience with principles and operation of mechanical equipment such as pumps and compressors. Experience with reading and understanding flow diagrams and P&ID's 5+ Years plant, production, manufacturing, or equivalent experience 5+ Years of management experience with team of 10 or more Experience in industrial gas filling or production preferred Education & Skills Bachelor's degree, in engineering or other technical degree preferred Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint) Matheson is an Equal Opportunity Employer that complies with the laws and regulations set forth under EEOC.. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. EOE AA M/F/VET/Disability

Power Up Your Career with Makita USA!!! At Makita USA, we believe our employees are the driving force behind our success. That's why we offer a competitive and comprehensive benefits package to support your health, financial well-being, and professional growth. When you join Makita, you become part of a dynamic, innovative, and team-oriented culture that values hard work and dedication. Makita is a worldwide leader in the professional power tool industry. Over the past 100 years, we have built a reputation for using the finest raw materials, the most advanced manufacturing equipment, and the most rigorous quality testing in the industry. Headquartered in La Mirada, CA, Makita U.S.A., with offices in Reno, NV, Wilmer, TX, and Flowery Branch, GA, has brought Makita's best-in-class engineering advantage to professional power tool users in America since 1970. Job Summary Under the supervision of the National Market Service Manager, exercises independent judgment in correlation with Sales initiatives to provide sales support and quality service in a timely and accurate manner on all Makita products through various methods to Target End Users and key Makita Dealers. Responsible for managing service initiatives in support of ongoing conversion strategies, providing after-sales service support through various methods and programs. Salary $80,000 - $90,000 per year plus bonus potential Essential Job Duties To perform this job successfully, an individual must be able to perform each essential duty to satisfactory standards. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions. Embraces and promotes brand values while delivering customer care principles. Works together with the Sales Team to develop and implement strategies in the marketplace that result in conversions. Builds and maintains business relationships with Target End Users, Key Dealers, ASCs, and purchasing contacts to provide good communication and consistent follow-up resulting in quick action and attentive service. Provides feedback to the Sales Team concerning new jobs, core products, purchase opportunities, as well as any competitive activities taking place in the assigned territory. Professionally presents features and benefits of Makita products, providing sales support, technical PK assistance, and training to Target Users and Key Dealers. Travels throughout the assigned territory to conduct in-person service calls regularly, including prospective customers. Communication may occur via phone, email, or text. Displays or demonstrates products using samples or catalogs and emphasizes features and benefits. Communicates daily with the Territory Sales Manager and weekly with the District Sales Manager; also meets weekly with the Sales Team to review strategies and discuss territory opportunities. Prepares weekly and monthly activity reports for the assigned territory. Presents, discusses, and understands Corporate Sales Programs. Coordinates customer training by scheduling and assisting with demo events, shows, etc., within the assigned territory and upon management request. Investigates customer problems and acts or alerts appropriate personnel to resolve issues promptly. Other Duties This job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities. Duties, responsibilities, and activities may change at any time with or without notice. Skills Required Creativity & Detail Orientation - Generates creative solutions and demonstrates attention to detail. Problem Solving - Identifies and resolves problems promptly. Technical Skills - Continuously builds product knowledge and repair skills; shares expertise with others. Maintains general knowledge of power tools and their applications and provides product recommendations. Responds to technical inquiries and provides training as needed. Customer Service - Responds promptly to customer needs, solicits feedback, and provides timely service and assistance. Interpersonal Skills - Listens effectively, de-escalates customer frustrations, and provides service solutions. Oral Communication - Speaks clearly, listens actively, and demonstrates group presentation skills. Written Communication - Writes clearly and informatively; edits for grammar and spelling; gathers and records numerical data; reads and interprets written information. Planning & Organizing - Prioritizes and plans work activities daily; uses time efficiently; sets goals and develops realistic action plans. Professionalism - Reacts well under pressure, treats others with respect, and follows through on commitments. Adaptability - Handles frequent change, delays, and unexpected events by adjusting approach as needed. Language Skills - Reads, analyzes, and interprets technical service diagrams and repair manuals; presents information and responds to questions from managers, customers, and the public. Computer Skills - Proficient in Microsoft Outlook, content management systems, Microsoft Excel, and Microsoft Word. Bilingual - Spanish preferred. Applicants must live in or near the assigned territory. Must be able to safely operate a moving vehicle. Supervisory Responsibility This position does not have supervisory responsibilities. Work Environment This position works out of a company vehicle and makes several stops throughout the day. Travel Occasional travel is expected, including overnight stays. Education and/or Experience Desired The requirements listed below represent the knowledge, skills, and abilities required: Bachelor's degree in business management or sales (preferred but not required). Minimum of three years of previous management experience in sales or service. Valid driver's license with a safe driving history. Physical Demands The physical demands described here are representative of those required to perform the essential job functions: Regular use of hands to finger, handle, or feel; reach with hands and arms; and talk or hear. Regular standing, walking, stooping, bending, and reaching above the head. Frequent sitting. Occasional lifting, pushing, or pulling up to 70 pounds. Vision requirements include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Ability to ascend and descend stairs. Continuous reach to sort miscellaneous items. Physically and mentally able to work in environments with strict deadlines and multiple projects. Our Benefits Include: 🔹 Health & Wellness Medical, Dental, and Vision insurance options after 30 days of employment Flexible spending accounts (FSA) & Health Savings Accounts (HSA) Employee assistance program (EAP) for mental health and well-being Paid subscription to Headspace and 5 other members of your choice 💰 Financial Security Competitive pay & performance-based incentives Branded company vehicle provided 401(k) retirement plan with company match Basic Term Life insurance is 100% company paid Long term Disability Coverage 100% company paid Disability Coverage Voluntary Coverage: Critical illness, accidental, hospital indemnity, whole life and supplemental life plans. ⏳Work-Life Balance Paid time off (vacation, sick leave, and 13 paid holidays) Employee discounts on Makita tools and accessories - because we know you love quality tools! 🚀Career Growth & Development Training programs Tuition reimbursement Internal promotion opportunities Collaborative, innovative work environment Join Makita USA and power up your career with a company that values innovation, teamwork, and excellence! 📢 Explore Opportunities & Apply Today! Disclaimer This description reflects management's assessment of the job requirements at the time it was prepared. It is intended as a guideline and is not an exhaustive list. Management reserves the right to modify duties and responsibilities at any time to meet business needs. Equal Opportunity Statement The Company is an equal opportunity employer and makes employment decisions based on merit. Company policy prohibits discrimination based on race, color, creed, sex, religion, marital status, age, gender, national origin, ancestry, physical disability (including HIV and AIDS), mental disability, veteran status, military service, pregnancy, childbirth or related medical condition, genetic information, medical condition, actual or perceived sexual orientation, or any other status protected by law. The Company complies with all applicable equal employment opportunity laws, including the Genetic Information Nondiscrimination Act of 2008 (GINA).

The Organisation Combilift is the largest global manufacturer of multi-directional forklifts and an acknowledged leader in long load handling solutions, supporting our number one market in North America. Our U.S. market has doubled in size within the last three years, and our growth strategy is to double again within the next five years, expanding our strong North American team. Combilift continually invests 7% of its revenue in research and development as part of its relentless pursuit of safer, more productive, and cost-effective ways to lift challenging loads in demanding environments. The company's commitment to new product development has cemented its reputation as a global leader in the lifting and handling industry. Since its establishment in 1998, Combilift has sold over 85,000 units across 85 countries, with manufacturing based in our 500,000 sqft purpose-built facility in Monaghan, Ireland. What is the purpose of this role? This role will join a successful material handling organization in North America and will play a key part in the evolving North American Service team. The role holder will also be a central senior member in the commercial expansion of Combilift in North America. The role will involve managing field service personnel and ensuring the servicing team provide prompt and professional services to our clients across North America. This position will be complex, challenging, and stimulating. It requires an experienced and successful material handling industry Service Manager who is passionate and dedicated to providing excellent account management and service, and who can effectively demonstrate this to all stakeholders. The role holder will be expected to work with a wide range of stakeholders, both internal and external-including manufacturing, aftersales, and customers-and will act as the key point of contact for many of our current and future high-profile customers. Reporting Structure This role reports to the President of North America, Combilift. Responsibilities Manage the field service personnel who perform Aftersales support including on-site installation, and technical support. Develop workflow program methods, guidelines, and policies to facilitate efficient customer technical support. Ensure all customer issues are satisfactorily resolved utilizing engineering, manufacturing, and other teams as needed, through resource identification and planning. Address customer enquiries, resolve issues and obtain customer feedback proactively. Demonstrate outstanding customer service through high quality support and integrity at the work environment. Maintain positive and healthy relationship with various teams to ensure customer service effectiveness, and travel as necessary to resolve escalations. Oversee the scheduling and training of field service representatives to meet objectives. Assist in interviewing and hiring new professionals. Proven track record in the material handling Industry. Typically requires 3+ years of managerial experience.

A leading food service management company is seeking a General Manager in the Chatham Neighborhood of Chicago. This role focuses on leading daily food service operations, training and mentoring staff, and strengthening relationships with clients. Candidates should have strong financial acumen, expertise in safety compliance, and a collaborative leadership style. The position offers a comprehensive benefits package and fair compensation based on experience and education. Join a community dedicated to improving quality of life for all. #J-18808-Ljbffr

The purpose of this role is to lead and manage customer analysis deep dives, execute the strategies outlined by senior leadership, and manage the day-to-day communication with clients.**:**JOB DESCRIPTION:**Analytics Innovation Team**Merkle is a leading data-driven, technology-enabled, global performance marketing agency that specializes in the delivery of unique, personalized customer experiences across platforms and devices. Our Analytics Innovation team is at the forefront of implementing cutting-edge artificial intelligence solutions, from sophisticated agentic AI systems to enterprise-scale LLM deployments, with particular expertise in **conversational analytics and text-to-SQL systems** that transform how our clients engage with their data and customers.The AI Engineering Lead is a critical senior technical leadership role within our growing practice. This position sits at the intersection of **technical architecture**, **implementation excellence**, and **innovation leadership** for complex AI systems. You will be responsible for designing and building production-grade AI solutions that leverage the latest technology, agentic architectures, and cloud-native infrastructure, with a strong focus on **natural language interfaces** and **data democratization** through conversational insights.We are looking for a deeply technical leader who combines hands-on engineering expertise with strategic thinking about AI system design, including semantic layer architecture and SQL generation quality. You'll work closely with the client and our technical team to translate business requirements into scalable, reliable AI systems while establishing best practices that ensure successful deployments across our client base.**Responsibilities:*** **Architect and build enterprise-scale AI systems** including agentic workflows, RAG architectures, conversational analytics platforms, and text-to-SQL solutions that are built to scale* **Design and implement semantic layers** that enable accurate natural language to SQL translation across complex enterprise data warehouses in Databricks, Snowflake, or AWS platforms* **Lead MLOps/DevOps practices** for AI systems including CI/CD pipelines, infrastructure as code, automated testing frameworks, and production monitoring solutions* **Develop robust evaluation frameworks** including golden datasets for text-to-SQL accuracy, agent quality metrics, and comprehensive system performance benchmarks* **Design data architectures** for AI systems including knowledge base design, vector databases, retrieval optimization, semantic modeling, and real-time data pipelines* **Build conversational insights systems** following proven methodologies: requirements gathering, semantic layer implementation, evaluation framework creation, and successful client handoff* **Own the technical roadmap** for AI capabilities including evaluation of emerging technologies, proof of concepts for new approaches, and strategic partnerships with cloud providers* **Lead technical client engagements** as the engineering SME for complex implementations, providing architectural guidance for both traditional AI and conversational analytics deployments* **Establish engineering standards** for prompt engineering, SQL generation quality, model selection, and guardrails implementation that ensure consistent, high-quality AI experiences* **Mentor and develop** a team of AI engineers while fostering a culture of technical excellence and continuous learning**Experience:*** **5+ years** of software engineering experience with at least **2 years focused on AI/ML systems** in production environments, preferably including text-to-SQL or conversational analytics implementations* **Deep hands-on experience** building LLM-based applications including prompt engineering, RAG implementations, multi-agent systems, and natural language interfaces for data* **Proven expertise** in cloud platforms **(AWS/Azure/GCP)** with specific experience in **Databricks** (Unity Catalog, Genie) or **Snowflake** (Cortex, Native Apps) highly preferred* **Strong background** in MLOps practices and data engineering including semantic layer design, SQL optimization, and evaluation pipeline implementation* **Experience with modern AI stack** including vector databases, orchestration frameworks (LangChain, LlamaIndex), and specialized evaluation tools for conversational AI quality* **Track record** of building high-throughput, low-latency systems that handle enterprise scale, including text-to-SQL systems with high accuracy rates* **Production experience** with multiple LLM providers and understanding of their trade-offs for various use cases including SQL generation* **Demonstrated ability** to translate complex business requirements into technical architectures and lead cross-functional teams through implementation**Qualifications:****Education:*** Bachelor's degree in Computer Science, Engineering, or related field; Master's degree preferred**Technical Skills:*** Expert-level **Python programming** and software engineering best practices* Strong **SQL proficiency** and experience with query optimization across multiple platforms* Experience with **semantic layer tools** (Unity Catalog, AWS Glue Data Catalog) and metadata management* Strong experience with containerization (Docker, Kubernetes) and microservices* Proficiency in infrastructure as code (Terraform, CloudFormation)* Familiarity with front-end technologies for full-stack AI applications**AI/ML Expertise:*** Deep understanding of transformer architectures and LLM capabilities/limitations* Experience with text-to-SQL evaluation metrics (execution accuracy, semantic correctness)* Knowledge of fine-tuning approaches and retrieval-augmented generation (RAG)* Understanding of AI safety, bias mitigation, and responsible AI practices**Leadership Skills:*** Proven ability to lead technical teams and drive architectural decisions* Excellence in technical documentation and knowledge sharing* Strong presentation skills with ability to communicate complex concepts to diverse audiences* Experience working in agile environments and leading technical sprints**Additional Assets:*** Experience building golden datasets and evaluation frameworks for conversational AI* Published work or presentations on AI/ML topics* Specific experience with conversational insights in enterprise settings* Background in data analytics or business intelligence**What Success Looks Like:**In this role, you'll be measured on your ability to deliver production-ready AI systems that meet our high standards for quality, reliability, and scalability. For conversational analytics implementations, this includes achieving **high accuracy on text-to-SQL evaluations** and successfully democratizing data access for business users. You'll establish our team as technical thought leaders in the AI space while ensuring every client deployment-from agentic systems to conversational interfaces-is a success story.Your architectural decisions will enable rapid innovation while maintaining the stability and performance our enterprise clients demand. Success includes building reusable frameworks, establishing evaluation best practices, and delivering AI solutions that provide measurable business value across diverse use cases.**Location:**USA - Remote - Texas - Central Time**Brand:**Merkle**Time Type:**Full time**Contract Type:**PermanentDentsu is committed to providing equal employment opportunities to all applicants and employees. We do this without regard to race, color, national origin, sex , sexual orientation, gender identity, age, pregnancy, childbirth or related medical conditions, ancestry, physical or mental disability, marital status, political affiliation, religious practices and observances, citizenship status, genetic information, veteran status, or any other basis protected under #J-18808-Ljbffr

The Catering Services Manager is a leadership position which leads all aspects of catering solutions and special events at the location. This position will lead the Catering team to complete events or catering delivery requests in line with customer expectations and service standards. COMPENSATION: The hourly rate or salary range for this position is $60,000.00 to $65,000.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation . There is no predetermined application window for this position, the position will close on ce a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with applicable law, including, but not limited to, the Los Angeles County Fair Chance Ordinance for Employers, the California Fair Chance Act, and the San Francisco Fair Chance Ordinance to the extent that those laws apply to the opportunity. Job Responsibilities ? Develop and complete catering solutions to meet customers? needs ? Develop and maintain effective client and customer rapport ? Deliver consistent quality in planning and carrying out events ? Facilitate the delivery of prepared food and set up of events crafted from banquet event orders ? Assist clients in planning special events and providing creative solutions to clients? needs ? Train and lead catering employees to ensure catering and event standards are followed ensuring quality in final presentation ? Provide completed Banquet Event Orders to team and provide quality assurance all requests are met prior to event ? Responsible for delivering food and labor targets ? Responsible for execution of catering events of varied size and scope including staffing and management ? Ensure accurate reporting of all catering related revenue, expenses, and receivables ? Recruit, train, schedule and develop team members ? Ensure compliance with all food, occupational, and environmental safety policies At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications ? Requires at least 2 years of experience ? Prior experience in a management or supervisory role preferred ? Previous experience with high-volume events, hospitality and catering required ? Previous experience in the collegiate environment strongly preferred ? Requires a bachelor?s degree or equivalent experience ? Available to work event-based hours ? Must have excellent communications skills ? Complete Food Handlers and Alcohol Service Certifications as required ? Requires occasional lifting, carrying, pushing, and pulling up to 50 lb. ? Ability to stand for extended periods of time About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

Service Manager I-$1000 Signing Bonus Any additional information you require for this job can be found in the below text Make sure to read thoroughly, then apply. Type: Full Time Pay: $30.00-$33.00/hour Property: Wood Lake Apartments Company: BH Management Link: Who We Are BH is a people-first multifamily owner and operator that grew from a small startup into one of the nation's largest commercial real estate companies. Founded in 1993, BH is celebrated for its simple commitment to doing business the right way and investing in its team. Today, BH manages over 100,000 units, employs over 2,800 people, owns its processes in-house, and is praised by Fortune Magazine as the “Best Workplace for Women,†“Best Workplace for Millennials,†and “Best Workplaces for Diversity.†Powered by innovation and a can-do attitude, BH improves daily, striving to construct a smarter way to live, invest, manage, and grow. BH is passionate about setting the standard in the multifamily industry. We are a welcoming band of go-getters who think big, sweat the details, and take our work (but never ourselves) too seriously. We set our sights high, own our mistakes, and turn lemons into lemonade. We are incredibly proud of where weâ€TMve come from and are ready to tackle whatâ€TMs next. Come join us! Role Overview As the Service Manager ,youâ€TMll have a big mission. If you choose to accept it, your mission will be to coordinate the work of employees who repair and maintain buildings/facilities. Prepares work schedules, assigns work, and oversees the work product. May be involved in new construction or modification of existing properties. Performs a variety of complicated tasks. Responsible for maintaining adequate inventory of supplies for repairs and monthly maintenance budget monitoring.†Exhibits strong commitment to the service needs of the internal and external customer. Represents the company in a professional and courteous manner. As you can likely tell, 'how' things are done matters just as much as †̃whatâ€TM was done here at BH! Key Responsibilities Using independent judgment, completes maintenance employee schedules and communicates assignments to maintenance staff. Participates in the site staffing needs with the Community Manager. Assesses training needs of employees, provides input for needed training programs, coordinates and schedules appropriate training.Responsible for safety and skill training for all maintenance employees. May assist with completing written property safety audits.Responsible for daily property and grounds inspection to look for needed maintenance and liability hazards. Ensure all repairs / replacements are assigned and completed within company standards, including interior / exterior rehabilitation and construction projects. Assists with monitoring of resident satisfaction and ensures follow up on the results by property maintenance staff.Understands and complies with Occupational Safety & Health Administration (OSHA) and all other safety requirements. Knowledge of federal, state, and local code and internal policies, initiatives and systems regarding maintenance.Employs the knowledge of mechanical methods, practices, and tools in the inspection and repair of faults in a range of mechanical equipment/components. Inspects, maintains, installs, repairs, replaces, and cleans equipment. Includes sourcing and installing new equipment.Assist in ensuring that established preventive maintenance programs are implemented, followed and documented per BH program guidelines.Has a complete understanding and working knowledge of the companyâ€TMs policies and procedures, and ensures team's understanding and compliance.Responsible for the maintenance and security of all property-issued tools.Shares on-call responsibilities, including inclement weather conditions, with the maintenance team. Responds to resident request per company standards.Other duties as assigned You Have Minimum of four years of progressive maintenance and safety experience Up to 299 units in one community Advanced computer skills and industry specific technology to coordinate and help respond to resident/management requests for the property.Regularly performs manual, task-oriented work independently and prioritize tasks. Assigning tasks to team.High School diploma is a plus.Required Certifications: EPA Core, Type I-Appliances, Type II-HAVC, Certified Pool Operator Required to provide own (industry specific) hand tools. Physical Requirements/Environment: The physical requirements described here are representative of those that an employee must meet to successfully perform the essential functions of this job. Lifting at least 50 pounds Full range of motion with upper and lower body. Continuous movement, including, but not limited to, standing, walking, bending, stooping, crawling, and climbing stairs.Exposure to all weather conditions Operation of motor equipment/vehicle onsite, if applicable.The ability and means to travel locally, overnight, in specific regions or states via automobile and airplane may be required. Seniority Level: Experienced Industry: Property Management Employment Type: Full-Time Location: Onsite Work Schedule: Monday-Friday (work schedule may vary). Some overtime may be required, and the ability to work extended hours, including “on-call†and/or participate in a rotating “on-call†schedule as needed to meet business needs. At BH/B.HOM, we believe our strength lies in our people. We are proud to be an Equal Employment Opportunity Employer, committed to fostering a workplace where everyone feels included, valued, and heard. Our posted compensation reflects the value of talent across multiple U.S. markets and is based on job-related knowledge, skills, and experience. xevrcyc PandoLogic. Keywords: Apartment Maintenance Manager, Location: Gurnee, IL - 60031

REPORTS TO: General Manager FLSA STATUS: Full-Time, Salary, Exempt COMPENSATION RATE: $70,000 - $75,000 annually The Company Manager is vital to supporting the full company of actors, crew, and creative personnel. This position is responsible for managing a wide range of administrative and logistical needs-including travel, housing, payroll compilation, and day‑to‑day artist support-while ensuring compliance with Goodman Theatre policies and union agreements. The ideal candidate will bring a minimum direct experience working with League of Resident Theatres (LORT) collective bargaining agreements and a strong background in general management operations within a major regional or commercial theatre. They should be a proactive problem‑solver with excellent interpersonal, communication, and organizational skills with a collaborative spirit that fosters a supportive environment for artists and staff. RESPONSIBILITIES Coordinate transportation, housing, hospitality, and daily needs for visiting and local artists. Provide ongoing support for out‑of‑town artists, ensuring a smooth and welcoming experience. Collaborate with all production and operating departments to align artist activities and rehearsal/performance schedules. Administer and ensure compliance with union labor agreements, including AEA, SDC, USA, and particularly LORT agreements. Negotiate with housing providers and vendors; manage related budgets. Handle all approved requests for complimentary tickets and house seat orders. Assist with planning and execution of opening night events and celebrations. Support general management operations. Reconcile all petty cash accounts and turn in reports to accounting for G/L entry. Calculate and turn in total payroll hours/overtime/additional benefits to finance department for processing. Distribute payroll to staff and make any corrections necessary for the following week's payroll. Handle all cast/crew ticket orders. Aid in on‑site administration of any large group bookings. Field all customer complaints and work with GM to determine appropriate resolutions. Aid FOH staff in processes for patron organization. Aid stage management as needed with company scheduling. Arrive at theater 45 minutes prior to first performance, handle any minor cast problems or complaints. Collect and process all necessary paperwork for staff onboarding into the payroll system. Aid press agent in maintaining the playbill. Handle any royalty reports for designer AWC and Director fixed recognition payment. Other duties as assigned that normally fall under the auspices of company management but are not listed above. QUALIFICATIONS & EXPERIENCE A minimum of 5 years of experience in the theatre or entertainment industry in a commercial or LORT theatre. A minimum of 5 years of experience in venue management. Immersive experience helpful. Demonstrated experience with collective bargaining agreements and union compliance. Strong understanding of general management practices in a producing theatre. Excellent communication skills, with the ability to navigate sensitive situations with discretion and diplomacy. Highly organized, detail‑oriented, and capable of managing multiple priorities. Proficiency in Microsoft Office (Outlook, Word, Excel); familiarity with budgeting and basic accounting principles. A collaborative team player who thrives in a fast‑paced, artist‑centered environment. Model behavior and values consistent with The Goodman's Community Agreements and furthering The Goodman's IDEAA (Inclusion, Diversity, Equity, Anti‑Racism and Access) goals. BACKGROUND Chicago's theater since 1925, The Goodman is a not‑for‑profit arts and community organization in the heart of the Loop, distinguished by the excellence and scope of its artistic programming and community engagement. The theater's artistic priorities include new play development (more than 150 world or American premieres), large‑scale musical theater works and reimagined classics. We at The Goodman believe that a diversity of people, ideas and cultures in our organization enriches both the art on stage and our civic engagement. In our workplace, we strive to reflect the communities we serve, and make space in which everyone is empowered to bring their full, authentic self to work. The Goodman values equity, diversity and inclusion and is committed to approaching our work through the practice of anti‑racism. Learn more at GoodmanTheatre.org/Accountability. ADDITIONAL INFORMATION Goodman Theatre offers a competitive salary and a comprehensive benefits package including health, dental, paid vacation, sick leave, 401K & Parental Leave. The Goodman is an equal opportunity employer and considers applicants for all positions without regard to race, color, religion, creed, gender, national origin, age, disability, marital or veteran status, sexual orientation, or any other legally protected status. By dedicating itself to quality, diversity and community, The Goodman seeks to be the premier cultural organization in Chicago, providing productions and programs that make an essential contribution to the quality of life in our city. The Goodman is an inclusive and accessible employer. Successful candidates will have experience working with diverse groups of people and will demonstrate a deep commitment to advancing equity and inclusion at The Goodman. The Goodman uses E‑Verify to confirm the identity and employment eligibility of all new hires. HOW TO APPLY Qualified individuals are invited to submit a cover letter and resume by following the link to our application. No phone calls please. #J-18808-Ljbffr

Savills is a globally recognized commercial real estate advisor that offers tailored, full-service solutions to empower businesses in making strategic real estate decisions. Within this environment, the North American Pursuits team plays a critical role in shaping how the firm competes and wins new business. By combining disciplined process, creative storytelling, and deep collaboration with our brokers, the Pursuits team has directly elevated win rates and redefined how Savills presents itself to clients. We are seeking a Senior Pursuits Manager to add strategic depth and leadership to this high-performing team. This individual will bring the experience and judgment to independently guide pursuit strategy for a wide range of opportunities, ensuring that solutions are aligned with prospect needs and that the right mix of resources are deployed. By operating as a trusted advisor to brokers, the Senior Pursuits Manager will help craft compelling strategies, assemble integrated pursuit teams, and position Savills for success in competitive environments. This is both a strategic and hands-on role. The right candidate will balance tactical execution with the ability to influence, coach, and lead senior professionals throughout the pursuit lifecycle. From uncovering prospect needs and shaping solutions, to guiding storylines, developing content, and preparing teams for presentations, the Senior Pursuits Manager will be accountable for ensuring pursuits are disciplined, creative, and client-focused. ESSENTIAL DUTIES & RESPONSIBILTIES: Diagnose prospect needs in partnership with brokers, uncovering business drivers and aligning Savills' capabilities into solutions that directly address client goals. Assemble the right pursuit team by recommending and integrating experts across disciplines, including workplace strategy, financial consulting, project management, GIS & labor/location analytics, ESG, and others, to deliver a holistic, client-focused solution. Drive pursuit positioning and story development, shaping the overarching narrative, coaching team members on win themes, and ensuring clarity and confidence in delivery. Develop and evolve pursuit content throughout the lifecycle, sometimes months or more than a year, building on a consistent narrative and collaborating closely with Creative Services and pursuit colleagues to create compelling proposals, presentations, and supporting materials. Coach and prepare pursuit teams for high-stakes presentations, ensuring consistent delivery of the story, confidence in key messaging, and alignment with client expectations. Lead structured debriefs to capture lessons learned, provide feedback to brokers and team members, and identify opportunities to strengthen future pursuits. Manage end-to-end deliverables for proposals, RFPs, and presentations, balancing competing priorities and deadlines while ensuring quality and alignment with win themes. Collaborate with subject matter experts to refine pursuit library content, capturing differentiators and best practices for reuse across the business. Streamline pursuit processes and apply best practices in strategy, storytelling, and delivery to raise quality, improve consistency, and increase win probability. QUALIFICATIONS: Education: Bachelor's degree. 5 - 7 years of experience in business development, marketing/communications or sales support for a professional services organization. Commercial real estate experience is required. Extremely strong written and verbal communication skills. Strong project management, organizational, and critical thinking skills, with demonstrated ability to work in a fast-paced, high-pressure environment. Strong interpersonal skills, with the ability to build relationships across the organization at all levels and functions while collaborating effectively. Proven ability to use influence to drive results, independently or as part of a team, in a fast-paced environment with limited direct authority. Excellent written and verbal communication skills, including the ability develop and deliver presentations that synthesize complex problems and recommended solutions. Advanced experience in Microsoft Office Suite (Microsoft Excel, Word, PowerPoint, Outlook, etc.) and familiarity with Adobe Creative Suite (InDesign, Photoshop, Illustrator). QUALITIES & ATTRIBUTES: Positive, proactive individual who takes initiative and follows through on projects/responsibilities. Quick learner and highly motivated self-starter who can work with limited guidance. Confident, compelling communicator with developed presentation skills. Strong sense of integrity with the ability to handle sensitive issues and maintain confidentiality. Ability to thrive in a dynamic environment. Superior organizational skills and attention to details. Savills values a diverse work environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity or expression, sexual orientation, national origin, genetic information, disability, age, veteran status, or any other protected characteristic. Savills participates in the E-Verify program.

A global HVAC solutions company is seeking a Senior General Manager to lead cross-functional teams, drive growth strategy, and manage product lifecycle. Candidates should have over 10 years of leadership experience in the HVAC industry, exceptional management skills, and a strong focus on digital transformation. This role offers a competitive salary range of $185k-245k and a comprehensive benefits package. #J-18808-Ljbffr

Company & Benefits Information At Blain's Farm & Fleet we believe everyone deserves the opportunity to have a job they love, work in a great environment, grow their career & enjoy a positive balance. As a family-owned retailer we take pride in offering a competitive benefit package designed to support you & your life. It is one of the reasons we have been named a Forbes Best Employer for seven consecutive years! Associates hired into a full-time role will become eligible for the following benefits effective their 91 st day of full-time employment: Medical, Prescription, Dental, Vision, Short & Long Term Disability, Life Insurance, Ancillary Benefits, Identity Theft Protection, Pet Insurance, Etc. All major Holidays & Birthday off Advanced Leadership Training Programs: build the skills to grow your career Associate discount on name brands like Carhartt, Under Armour, STIHL, Milwaukee Tool, DeWalt & much more! Internal recognition programs that support an engaged workplace 401(K) with company match Paid ASE testing and certifications Compensation Saturday & Sunday weekend premium pay $2.50 per hour Starting base pay up to $23.50/hr The pay listed for this position may vary based on experience. Please note, compensation decisions are contingent on the facts and conditions for each job opening. We take into consideration the minimum requirements outlined in the job description, such as, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Please note salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Blain's Farm & Fleet position description for accurate pay range information. Job Duties The Assistant Service Center Manager would assist the Service Center Manager in overseeing the Service Technicians and the Automotive Service Center. The Assistant Service Center Manager will be responsible for: Resolving customer issues Providing technical assistance and training for service technicians and advisors Supervising Service Center associates Performing Technician responsibilities as needed Demontrating awareness and compliance with Loss Prevention and safety policies. Qualifications Must possess a valid driver's license Great communication skills Prior Automotive Maintenance experience is preferred Prior supervisory experience preferred Prior Retail experience preferred Able to work evenings when needed and at least every other weekend Able to pass pre-employment drug screening and background checks Able to attain an ASE Certification in A4 Steering and Suspension and A5 brakes within one year of hire date Must possess or have the ability to obtain forklift certification Ability to read and speak English and communicate with customers and co-workers *Michigan Stores Only* ASE A4 and A6 Certifications required for Tech Level II and ASE A3, A4, A5 and A6 Certifications required for Tech Level III OR equivalent Michigan certifications. EEO Statement Blain Supply, Inc and Blain's Farm and Fleet (collectively "Blain's") is proud to be an Equal Opportunity Employer. We recognize the importance of diversity and creating an inclusive culture in order to leverage the skills and talents of all people to the mutual advantage of each individual and the organization. Blain's does not discriminate against applicants or employees on the basis of race, religion, color, sex (including pregnancy and sexual harassment), sexual orientation, gender identity, national origin, age, marital status, disability, military or veteran status, or any applicable legally protected status. Our goal is to continue to be recognized as an employer of choice and we have received Forbes Best Mid-Sized company to work for an unprecedented 7 years in a row.