Customer service manager jobs in Concord, NH

Work Where You Matter At Dollar General, our mission is Serving Others! We value each and every one of our employees. Whether you are looking to launch a new career in one of our many convenient Store locations, Distribution Centers, Store Support Center or with our Private Fleet Team, we are proud to provide a wide range of career opportunities. We are not just a retail company; we are a company that values the unique strengths and perspectives that each individual brings. Your difference truly makes a difference at Dollar General. How would you like to Serve? Join the Dollar General Journey and see how your career can thrive. Company Overview Dollar General Corporation has been delivering value to shoppers for more than 80 years. Dollar General helps shoppers Save time. Save money. Every day. by offering products that are frequently used and replenished, such as food, snacks, health and beauty aids, cleaning supplies, basic apparel, housewares and seasonal items at everyday low prices in convenient neighborhood locations. Learn more about Dollar General at ************************************ Job Details GENERAL SUMMARY: The Store Manager Candidate supports the Store Manager in the effective implementation of all store processes including employee supervision, staffing, inventory management, stocking and receiving, paperwork, and store needs. This position is utilized to foster interactive development of an external candidate for the Store Manager role and is to be held for a limited period. DUTIES and ESSENTIAL JOB FUNCTIONS: Assist in recruiting and staffing activities. Assist with store merchandising by facilitating and/or participating in staging, stocking and storage of merchandise; ensuring that merchandise is presented according to established practices and store manager direction; and properly utilizing merchandise fixtures, signing and pricing of merchandise. Assist in all aspects of inventory management (including proper execution of damages, markdowns, register scanning, paperwork and facility controls); prepare and conduct inventories. Follow prescribed ordering practices to ensure the meeting or exceeding of in-stock targets. Provide superior customer service leadership. Act as a role model by following company procedures and policies as outlined in the employee handbook, SOP manual and company communications. Participate in store opening and closing activities. Ensure the safe deposit of all company funds in the designated bank. Assist in ensuring the financial integrity of the store through strict cashier accountability, key control and adherence to company security practices and cash control procedures. Assist in the maintenance of clean, well-stocked stores; provide a safe environment for customers and employees. Operate store in store manager's absence. Review operating statements to identify business trends (including sales, labor, profitability, and inventory turn), expense control opportunities, potential shrink, and errors. Complete all paperwork and documentation according to guidelines and deadlines. Qualifications KNOWLEDGE and SKILLS: Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals. Ability to perform mathematical calculations such as addition, subtraction, multiplication, division, and percentages. Knowledge of cash handling procedures including cashier accountability and deposit controls. Ability to learn and perform IBM cash register functions, including those necessary to generate reports. Knowledge of inventory management and merchandising practices. Knowledge of cash, facility and safety control policies and practices (deposits, store keys, SAFE and STARS programs, etc.) Knowledge of recruiting, interviewing, hiring, counseling, and termination practices including legal compliance and internal processes. Effective oral and written communication skills. Effective interpersonal skills. Effective organization skills with attention to detail. Ability to solve problems and deal with a variety of situations where limited standardization exists. Certain store locations may give preference to bilingual Spanish speakers. WORK EXPERIENCE and/or EDUCATION: High school diploma or equivalent strongly preferred. One year of experience in a retail environment preferred for external candidates COMPETENCIES: Aligns motives, values and beliefs with Dollar General values. Supports ownership by tapping into the potential of others. Acts as a liaison between the Store Support Center and store employees. Fosters cooperation and collaboration. Interacts tactfully yet directly with employees and maintains an open forum of exchange. Demonstrates responsiveness and sensitivity to customer needs. Applies basic principles of retail (i.e., ordering cycles, peak inventories, merchandise flow, etc.). Provides continuous attention to development of staff. Recruits, hires and trains qualified applicants to fulfill a store need. Ensures store compliance to federal labor laws and company policies and procedures. WORKING CONDITIONS and PHYSICAL REQUIREMENTS: Frequent walking and standing. Frequent bending, stooping and kneeling to run check out station, stock merchandise and unload trucks. Frequent handling of merchandise and equipment such as hand-held scanners pricing guns, box cutters, merchandise containers and carts, two-wheel dollies, and U-boats (six-wheel carts). Frequent and proper lifting of up to 40 pounds; occasional lifting of up to 55 pounds. Occasional climbing (using ladder). Occasional driving/providing own transportation to make bank deposits, attend management meetings and to other Dollar General stores. Fast-paced environment; moderate noise level. Occasionally exposed to outside weather conditions. Note: This position requires some travel with limited overnight stays Dollar General Corporation is an equal opportunity employer. #CC#

Restaurant General Manager At KFC, we feed the world. But we do more than fill people up. We fulfill their life. Our meals matter; when we serve them with southern hospitality, we make our customers' day. So our jobs are more than a paycheck - they're about being independent, having fun, and making new friends. If you're already a successful manager, you need to check out our Restaurant General Manager position. As a Restaurant General Manager, you have the keys to a $1 million+ business (literally!). And when you grow your team and the business by making our customers' day, you get rewarded in a big way. The good news is that your training will teach you everything you need to know to succeed on the job. But there are a few skills you should have from the get-go: A natural leader, you want to be co-captain because you can help bring together a winning team. You're all about creating a great place to work for the team. You want to make your customer's day, and it shows in the way you are maniacal about serving great-tasting chicken with a great big smile. We have a GREAT culture and look for GREAT people to add to our family. You know who you are --honest, energetic, motivational, and fun. You set high standards for yourself and for the team. You're up for a challenge. You love the excitement of the restaurant business and know every day is different. And, you're at least 18 years old with a valid driver's license, reliable transportation (not public transportation - you may need to drive to make deposits for the restaurant sometimes), and a true desire to learn and grow. This job posting is for a position in a restaurant that is independently owned and operated by a franchisee. This means your application will be reviewed by the franchisee who will make any hiring decisions. If hired, the franchisee will be your employer and is alone responsible for any employment-related matters.

General Manager - Optimum Building Systems Optimum Building Systems is a leading specialty contractor specializing in drywall, acoustical ceilings (ACT), and exterior siding systems primarily operating in northern New England. As a trusted trade partner across commercial, institutional, and multifamily projects for more than 35 years, we've built our success on craftsmanship, reliability, and excellent outcomes for our clients. Now a part of Wall Works Holdings, a growing platform of region-leading specialty contractors, we're preparing for our next chapter of scalable growth by investing in quality data, efficient processes, and strong preconstruction capabilities to drive sustainable growth. Position Summary The General Manager (GM) will serve as the senior leader for Optimum Building Systems. This role will be responsible for the overall performance, leadership, and growth of the business - including full P&L ownership and oversight of all major functional areas: preconstruction, project delivery, safety, and finance. The GM will play a critical role in balancing two equally important priorities: preserving the legacy and culture that have made Optimum successful, including its deep relationships, craftsmanship, and teamwork-centric culture; and preparing the business for scale, through process improvement, talent development, and disciplined commercial management as part of the Wall Works Holdings platform. This role is ideal for a proven operational leader who can inspire teams, drive performance, and lead with integrity - combining entrepreneurial energy with disciplined business management. Key Responsibilities Strategic & Financial Leadership Own and manage the full P&L for Optimum Building Systems, ensuring profitability, cash flow, and long-term value creation. Partner with the Wall Works CEO and platform leadership to set strategic direction, annual goals, and performance metrics. Lead the development and execution of annual budgets, forecasts, and operating plans. Monitor financial performance, job cost trends, and margin discipline; identify and act on variances and improvement opportunities. Champion data-driven decision-making, implementing dashboards and metrics to drive accountability. Commercial and Operational Excellence Champion safety as a core value, ensuring all policies and practices support a culture of care and accountability. Oversee all major operational functions - including preconstruction, project management, field operations, safety, and finance. Drive continuous improvement in processes, systems, and tools, ensuring scalability, consistency, and alignment with Wall Works' operating standards. Ensure projects are delivered safely, profitably, and to a high standard of quality, maintaining the company's reputation for reliability and craftsmanship. Partner closely with the Director of Preconstruction to align estimating, sales, and production pipelines with operational capacity. Build on Optimum's excellent reputation by cultivating - in some cases, personally - new GC relationships. Drive the acquisition and integration of strategic “tuck-in” acquisitions Lead and develop a team of department heads and emerging leaders; promote a culture of trust, empowerment, and accountability. Attract, retain, and mentor high-performing talent across all levels of the organization. Collaborate with founders during transition to ensure knowledge continuity and cultural alignment. Invest in people development - training, career progression, and cross-functional collaboration. Serve as a visible, approachable leader who models humility, integrity, and professionalism. Cultural Stewardship & Transformation Honor and preserve the values and relationships that have defined Optimum's success for over 35 years. Champion cultural continuity while modernizing systems and processes for scalability. Build bridges between legacy practices and new initiatives, communicating change in a respectful, transparent way. Engage employees at all levels in the company's evolution - ensuring they see themselves as contributors to the next chapter of growth. Partnership & Growth Work collaboratively with Wall Works Holdings' leadership team to share best practices, align on systems, and participate in platform-wide initiatives. Support business development efforts by strengthening relationships with key general contractors, owners, and suppliers. Evaluate opportunities for growth - including new services, geographies, and strategic partnerships. Represent Optimum externally with professionalism, credibility, and enthusiasm for its craft and people. Qualifications 15+ years of progressive leadership experience within construction, specialty contracting, or related trades. Proven success in P&L ownership, strategic planning, and operational leadership. Strong understanding of commercial construction operations, including estimating, field management, and financial controls. Demonstrated experience in leading teams through growth or transformation - balancing cultural preservation with operational improvement. Exceptional communication and interpersonal skills; capable of earning trust with both craft professionals and executive peers. Skilled in financial management, forecasting, and data-driven performance measurement. Deep respect for craftsmanship, customer relationships, and the values of a tightly-knit, family-founded organization Personal Attributes Empathetic leader - honors legacy while guiding change with respect and inclusion. Operationally disciplined - thrives on structure, accountability, and continuous improvement. Strategic thinker - sees the big picture and connects it to daily execution. Relationship builder - earns trust internally and externally through integrity and follow-through. Culture carrier - balances performance with heart; respects people and process equally.

The Customer Support Manager is responsible for managing the front-line support team as well as providing a productive and motivating working environment, addressing any issues/disputes from customers or clients with the goal of increasing customer satisfaction, loyalty, retention and to meet their expectations. Essential Duties and Responsibilities Manage the day-to-day functions of frontline support team Implement effective customer service procedures, policies, and standards to enhance customer satisfaction Delivering performance evaluations and following the disciplinary process according to company policy Responsible for interviewing and hiring of new support staff Informing the team of all new information related to products, procedures, and trends Assessing support statistics and preparing detailed reports on the findings Respond to escalated customer support issues Additional Duties Additional duties as assigned Minimum Qualifications Education and/or Experience Bachelor's degree (B.A./B.S.) from four-year college or university; and five years of experience related to association management and/or database management preferred; or equivalent combination of education and experience Proficient in MS Office applications Work Environment At the IAPP, we value in-person connections fueled by fun, excellence, and communication. To align with this value, we have a hybrid work environment that allows for two remote days and three days in our Portsmouth, NH office. About the IAPP The IAPP is the largest and most comprehensive global information privacy community and resource. Founded in 2000, the IAPP is a not-for-profit organization that helps define, promote and improve the privacy profession. More information about the IAPP is available at iapp.org. What We Offer Working at the IAPP is an opportunity like no other. In addition to a competitive compensation package including base salary, bonus and a full range of benefits, the IAPP offers a creative, supportive and flexible environment. Other perks include casual dress, a dog-friendly office, summer hours, and sabbaticals after seven years of service. We work in a “get-stuff-done” culture that values respect, personal and professional growth, and an entrepreneurial attitude. We have been named to Business NH Magazine 's Hall of Fame for “Best Small Companies to Work for in NH.” Want to be part of our dynamic and rapidly growing organization? View more information about all of our open positions on our website: iapp.org/careers.

Patient Services Supervisors are responsible for a variety of specialized duties related to the receipt, interpretation, and follow-through of patient diet orders in hospital and long-term care settings. Acts as a liaison between the patient, the Food and Nutrition Services Department, and Nursing Services. Helps train, support, & lead other Patient Services Workers.? Compensation Data COMPENSATION: The Hourly rate for this position is $24.00 to $24.00. If both numbers are the same, that is the amount that Aramark expects to offer. This is Aramark?s good faith and reasonable estimate of the compensation for this position as of the time of posting. BENEFITS: Aramark offers comprehensive benefit programs and services for eligible employees including medical, dental, vision, and work/life resources. Additional benefits may include retirement savings plans like 401(k) and paid days off such as parental leave and disability coverage. Benefits vary by location and are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. For more information about Aramark benefits, click here Aramark Careers - Benefits & Compensation There is no predetermined application window for this position, the position will close once a qualified candidate is selected. Qualified applicants with arrest or conviction records will be considered for employment in accordance with all applicable laws, including, but not limited to all applicable Fair Chance Ordinances and Acts. For jobs in San Francisco, this includes the San Francisco Fair Chance Ordinance. Job Responsibilities Supervises Patient Services Workers during meal service. Delivers nourishments and/or snacks to patients as ordered by physician/dietitian in a timely manner. Visits patients to introduce the services of the Food and Nutrition Services Department. May obtain food preferences/dislikes from patients and/or family members. Communicate all patient food needs to the appropriate area of the Food and Nutrition Services Department. Ensures that nutrition diet care orders are provided to the patient by offering appropriate menu selections.? Maintains and adheres to all sanitation standards by following assigned cleaning schedules. Completes other sanitation tasks as assigned by the Supervisor/Relief Supervisor. Lead, train, and support Patient Services Workers in their roles supporting patients / residents.? Inventories and re-stocks pantries, refrigerator, and freezers on assigned unit(s).? Maintains temperature logs for unit refrigerators and freezers.? Understands therapeutic diets using established protocols and provides assistance as Supervisor if an error is observed. Assists the clinical staff in ensuring all patients' basic nutrition care needs are met.? At Aramark, developing new skills and doing what it takes to get the job done make a positive impact for our employees and for our customers. In order to meet our commitments, job duties may change or new ones may be assigned without formal notice. Qualifications Experience as a Patient Services Supervisor required? Demonstrates leadership, interpersonal, communication skills, both written and verbal? Requires strong organizational skills, accuracy, and attention to detail? Must be able to speak, read, and write English. Bilingual abilities preferred, but not required.? This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective equipment (PPE). Education About Aramark Our Mission Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law. About Aramark The people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at or connect with us on Facebook , Instagram and Twitter .

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

RESPONSIBILITIES/ACCOUNTABILITIES * Provides customer support by researching, documenting, and resolving issues and inquiries. Assists representatives in managing customer interactions and coordinates internal actions to prevent recurring problems. * Resolves customer concerns related to products and services, ensuring satisfaction and maintaining a positive image of AGNE. * Responds to inquiries and provides accurate information regarding existing or potential orders. * Coordinate communication between retailers and the transportation team by tracking and documenting order sizes, discrepancies, and anomalies. Ensure all data is accurately shared in a timely manner to support efficient logistics planning and prevent workflow interruptions in transportation operations. * Oversee and deliver comprehensive training for both new hires and existing staff. Develop, maintain, and publish training schedules for review by team members and management. Conduct one-on-one and group training sessions focused on customer service excellence and understanding of how workflow impacts other departments and retail partners. Create, update, and manage all training materials, ensuring they are accessible in a shared public domain for cross-departmental use. Continuously evaluate and enhance training programs to support organizational goals and improve overall team performance. * Collects and analyzes operational data to identify trends, measure performance, and support decision-making. * Reviews and processes customer correspondence and prepares periodic reports for management review. * Assists in improving departmental operations and implementing efficient, cost-effective systems to enhance service quality and timeliness. * Represents the company in onboarding new customers by collaborating with internal sales, business development, finance, and other departments. This role is essential to ensuring timely and accurate setup of new accounts. Works collaboratively with and in support of the Customer Experience Manager and senior management to deliver a seamless customer experience. * Regularly report and escalate any identified service failures or customer concerns to the Customer Experience Manager in a timely manner to maintain service quality and enhance customer satisfaction. * Builds and maintains strong relationships with customers to understand and address evolving service needs. * Collaborates with management to design and refine customer service processes and training initiatives that promote consistency and excellence. * Investigates and assists in resolving customer complaints promptly to ensure a positive experience. * Facilitates coordination between customer service and other AGNE departments to support organizational goals. * Ensure the department collaborates closely with the procurement team in support initiatives that enhance and differentiate retailers. Provide assistance to procurement by communicating retailer ordering deadlines and facilitating the collection of retailer orders for specialty and seasonal items. * Performs other duties as assigned or required. ESSENTIAL SKILLS & EXPERIENCE * Minimum of three years of supervisory or management experience in a related customer service or retail environment. * Comprehensive knowledge of customer service standards, procedures, and best practices. * Proven ability to resolve customer complaints and service issues effectively. * Strong leadership and coaching skills, with experience training and supporting team members. * Excellent communication and interpersonal skills, with the ability to build productive relationships across departments and with external partners. * Demonstrated ability to organize, prioritize, and manage multiple tasks in a fast-paced environment. * Skilled in data tracking, analysis, and the use of reporting tools to support service performance and decision-making. * Proficient in the use of computers and standard business software applications. * Ability to maintain accurate records, ensure compliance with company policies, and support continuous improvement initiatives. REPORTING TO THIS POSITION: * Customer Service Representatives I & II. PHYSICAL DEMANDS & WORK ENVIRONMENT: * Work is normally performed in a typical interior/office work environment. * No or very limited physical effort is required. * No or very little exposure to physical risk.

Hannaford Supermarkets started out as a fresh produce vendor in Portland, Maine way back in 1883, and is still connected to those early roots as a local market. Hannaford actively seeks out farmers and producers to join our Local program which celebrates not only local foods, but the preservation of farmland, local traditions and local jobs. The connection we have to the source of our fresh foods is core to the way we do business, becoming the first major supermarket in the United States to document that all its seafood products were sustainably harvested. FT Customer Service Manager Trainee (H) Hannaford provides equal opportunity in employment to all associates and applicants for employment without regard to race, religion, color, sex (including pregnancy, childbirth and related conditions), age, veteran status, national origin, sexual orientation, gender identity and gender expression, disability, or any other characteristic protected by law.

Store - Laconia, NHDeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc, our purpose is to fuel the joy of creativity. As the leading creative destination in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise, and MakerPlace by Michaels, a dedicated handmade goods marketplace. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit **************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit mikbenefits.com. Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Thrive in the fast-paced start-up environment? Ready to grow your career and make your ideas count? Come join America's Job Exchange! America's Job Exchange ( AJE ) is actively expanding our Customer Experience Team and looking for passionate Account Managers to continue elevating AJE's customer experience to world class standards. If you have been part of a stellar Account Management team and are excited at redefining the customer experience at AJE , please read on! AJE , a wholly owned subsidiary of Navisite, a part of Spectrum Enterprise, has established itself as a leader in Diversity Recruitment and OFCCP compliance. Hundreds of Fortune 500 corporations and thousands of mid-market and small employers use AJE for candidate sourcing, diversity brand development and OFCCP compliance solutions. Millions of job seekers use AJE to find jobs and take advantage of a broad range of career management tools and services to advance their careers. For more information, please visit: *************************** . Here's an overview of our exciting opportunity: As a member of the Customer Experience (CE) team, based in our Andover location, you will help Account Management become a highly-valued resource to AJE customers. The Customer Experience Team delivers a consistent, world-class relationship, high-touch service and invaluable support around compliance, diversity recruiting and local outreach. The Customer Experience Manager is responsible for supporting a set number of assigned accounts that are using AJE to manage their compliance and diversity recruiting needs. Your goal is creating the valued service provider experience with these customers so we expect you to be a passionate and energetic member of this team. As a Customer Experience Manager, you will play a key role in customer communications, trainings and delivering Subject Matter Expert (SME) content so someone with experience and an interest growing customer relationships is a must. Job Description Specific Responsibilities · Manage assigned accounts/territory and build strong customer relationships with established accounts. Identify additional sales opportunities within customer base by cross-selling and up-selling AJE product portfolio by venturing beyond standard career products Responsible for regularly scheduled customer communications, as well as informing customers of service enhancements as they are launched. Respond to customer inquiries in an efficient, effective and timely manner. Engage customer in pursuit of opportunities for account growth and new business. Understanding of company capabilities and services, and effectively communicates all offerings to existing customer base. Reviews customer's accounts to ensure accounts are set up and functioning properly. Reports any disruption in service to accounts to appropriate team members and follows through until resolved. Effectively communicate with key personnel in other departments to ensure customer accounts are up to date. Provide superior customer service. Maintain current knowledge of AJE products, solution sets, customer applications, and competitive product differences. Adhere to all current sales methodologies and processes. Proactively recommend enhancements to leadership to improve processes and support overall team objectives Qualifications · Extremely detail oriented · Technical competence (Excel, Microsoft Word, PowerPoint, etc) · Familiarity with or willingness to learn about OFCCP regulations · Keep up to date about product offerings as well as OFCCP regulations · Motivated, goal oriented, persistent and a skilled negotiator · High level of initiative and work well in a team environment · Excellent written and oral communication skills · Handles stressful situations and deadline pressures well · Undergraduate degree Additional Information If you're interested in this great opportunity and your background is a match to the description above, we'd love to hear from you. Please click on Apply and submit your resume today. If you know someone that may be interested, we welcome you to share this opportunity. We look forward to hearing from you! More on Spectrum: Charter Communications reaffirms its commitment to providing equal opportunities for employment and advancement to qualified employees and applicants. Individuals will be considered for positions for which they meet the minimum qualifications and are able to perform without regard to race, color, gender, age, religion, disability, national origin, veteran status, sexual orientation, gender identity, current unemployment status, or any other basis protected by federal, state or local laws. Charter Communications is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status. Spectrum is an Equal Opportunity Employer - Minority/Female/Disability/Veteran/Current Unemployment Status. FCC Unit: 00918 - Andover 200 Minuteman Rd Business Unit: Spectrum Enterprise

Job Description Foy Insurance has a long history of meeting the risk management needs of communities throughout New Hampshire, Maine, and Massachusetts dating back to 1893. We are now proud to now be a part of the World Insurance Associates family which provides unparalleled access to even more products and services to assist our customers' insurance needs. Founded in 2011, World is one of the fastest-growing insurance brokers in the U.S. with over 2,200 employees in over 215 offices across North America. We specialize in personal and commercial insurance lines, surety and bonding, employee benefits, financial and retirement services, and human capital management solutions. Position Summary This position supports the Account Executive with responsibilities related to client management and retention Essential Duties and Responsibilities Effectively managing a high volume book of Personal Lines Insurance business, ensuring all required tasks are completed accurately and on-time Growing client loyalty by building positive relationships and providing high levels of advocacy, excellent service, and professional communication Handling renewals, service requests, claims, billing and new policies Maintain a thorough understanding of the markets and their appetites, underwriting guidelines, submitting and procedures Review all applications, policies, endorsements and audits for accuracy Complete loss/claim analysis and summaries Coordinate expiration list with department manager to obtain renewal business information Qualifications Bachelor's degree or equivalent work experience, preferred 3-7 years minimum Personal Lines Account Management experience required Property & Casualty License required Valid driver's license and insurance, required Possess strong administrative and computing skills, including Microsoft Office (Word, Excel and Power Point) Applied/Epic or similar agency management software experience, preferred. Able to work independently and enjoy a high degree of interaction with team members. Self-motivated and driven. Maintain a sense of urgency and ability to work with and meet deadlines. Demonstrate effective written and verbal communication, including the ability actively listen, and problem solve with minimal assistance. The ability to multi task, prioritize, work independently, and use discretion surrounding sensitive information. Ability to maintain a professional demeanor and positive attitude Equal Employment Opportunity At World Insurance Associates (WIA), we celebrate and support our differences. We know employing a team rich in diverse thoughts, experiences, and opinions allows our employees, our products, and our community to flourish. WIA is honored to be an equal opportunity workplace. We are dedicated to equal employment opportunities regardless of race, color, ancestry, religion, sex, national orientation, age, citizenship, marital status, disability, gender identity, sexual orientation, or Veteran status. In addition, WIA makes reasonable accommodations to known physical or mental limitations of an otherwise qualified applicant or employee with a disability, unless the accommodation would impose an undue hardship on the operation of our business. TO EXECUTIVE SEARCH FIRMS AND STAFFING AGENCIES: World does not accept unsolicited resumes from any agencies that have not signed a mutual service agreement. All unsolicited resumes will be considered World's property, and World will not be obligated to pay a referral fee. This includes resumes submitted directly to Hiring Managers without contacting World's Human Resources Talent Department. #LI-KS1 Powered by JazzHR KxeeSJFQDw

Jaffarian Toyota is seeking a Customer Service Representative / Greeter! Up to $20+ per hour depending on experience. Competitive guaranteed weekly income! Flexible hours No nights, no Sundays! FT and PT available. What We Offer Health, Dental and Vision Insurance Profit Sharing 401K Short and Long Term Disability RESPONSIBILITIES Meet and greet customers in a professional manner in-person & on the phone Process payments, invoice and other miscellaneous office duties Provide basic information to callers who have general inquiries Handle customer complaints with integrity and poise Provide general administrative and clerical support including mailing, scanning, faxing and copying Maintain office supplies for specific location REQUIREMENTS Bilingual Preferred Excellent communication and organizational skills Experience using Microsoft Office suite Ability to work effectively with customers, vendors and employees while handling multiple tasks simultaneously

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Job Details Hiller New England Amesbury - Amesbury, MA $97000.00 - $120000.00 SalaryDescription The Hiller Companies, LLC has an immediate opening for Sprinkler Service Supervisor. If you are a dedicated professional with a passion for fire protection and safety, we invite you to apply today. The Hiller Companies is a leading provider of fire protection and safety solutions, dedicated to safeguarding lives and property all around the world. Headquartered in Mobile, Alabama, Hiller extends its reach globally as well as in domestic markets with offices across the United States. With over 100 years in the industry, our mission is to ensure the highest standard of safety and innovation in comprehensive fire protection services, including installation, inspection, maintenance and repair of critical fire and life safety equipment. Our team remains laser-focused on one goal - making the world a safer place. Job Summary: The Service Supervisor is responsible for overseeing the day-to-day operations of the Service Department team. The supervisor will provide tactical support to achieve operational objectives while ensuring customer satisfaction remains a key priority. Key Responsibilities: Team Leadership & Development: Lead and supervise a team of service technicians, focusing on operational efficiency and quality of work. Coordinate and conduct regular team meetings to ensure effective communication and foster a collaborative environment. Provide guidance on new employee training and conduct periodic performance reviews. Set clear expectations and goals for performance, required licensing, and applicable certifications for your employees' development. Motivate team members and track their continued development and training. Work with other Hiller support teams to ensure smooth operations of Service Department functions. Assist in building a high-performance team that operates efficiently and effectively. Customer Relationship Management: Communicate with customers and Hiller associates to resolve issues on jobs, ensuring customer satisfaction. Support sales efforts by providing technical expertise and participating in customer interactions when needed. Service Operations: Oversee the execution of service, inspection, testing, and maintenance contracts to meet customer needs. Ensure technicians are correctly charging their time to assigned jobs for accurate costing. Utilize the scheduling/invoicing platform to ensure proper scheduling of service and repair calls. Monitor and ensure that team members maintain up-to-date required certifications. Prioritize jobs and adjust schedules as necessary, communicating changes to customers, sales representatives, and technicians. Health & Safety: Promote a culture of safety within the team and ensure compliance with safety protocols. Work with Safety partners to ensure employees have the required tools and PPE for their work. Conduct regular safety briefings and address any safety concerns promptly. Additional: Assist in managing multiple ongoing tasks and projects simultaneously. Provide regular updates to the Service Manager on team performance and operational challenges. Other duties as assigned. Qualifications What We Are Looking For: High school diploma or equivalent NICET Level II in related fire protection systems required; Level III preferred. Relevant industry certifications in Fire Alarms, Fire Sprinklers, Special Hazards, and Suppression Systems. 7+ years of experience in service, testing, and inspections of fire protection systems. Thorough knowledge of NFPA standards and local codes. Strong leadership and team management skills Excellent communication and interpersonal abilities Critical thinking and problem-solving skills Ability to prioritize and manage multiple tasks efficiently Proficiency in Microsoft Office products Technical expertise in fire protection systems Customer service-oriented mindset Physical Requirements: Ability to lift and carry up to 50 pounds. Comfortable working in various environments, including industrial facilities, commercial buildings, and outdoor settings. Capable of standing, walking, bending, and kneeling for extended periods. Ability to work at heights and in confined spaces as needed. Hiller is a drug-free workplace, an equal opportunity employer and ADA compliant. We are proud to operate according to our Core Values: Passion to Perform, Trust to Act, Act Responsibly and Make It Fun. Most employee benefits start from the first day of employment, including: Competitive compensation package, including pay advancement opportunities for industry certifications and continuing education Comprehensive benefits package, including health, dental & vision insurance, retirement plans, company paid & voluntary life insurance, company paid short-term disability, voluntary long-term disability, critical illness & accident insurance and paid time off Company-provided training, tools and equipment, including $150 annual boot allowance for employees required to wear safety boots in their jobs Career advancement potential within a growing company. Join us in our mission to provide comprehensive fire protection solutions and peace of mind to our customers and together let's make the world a safer place.

Role: Service Supervisor The Service Supervisor is responsible for the supervision and scheduling of the shop and field service technicians and repair of the equipment. This role also oversees new and used equipment preparation and warranty, rental and lease maintenance and repairs. The Service supervisor works to enforce Company policies and procedure while encouraging high employee morale and technical support and providing customers with exceptional customer service. Benefits Health Insurance (includes teledoc, virtual health, FSA, HSA & other benefits) Dental Insurance Vision Insurance Life Insurance Health Savings Account Short term disability 401k Match Paid vacation Employee Assistance Program Employee Engagement Events Awards and Recognition Tuition Reimbursement Service Awards Employee Perks & Discounts Job Responsibilities Communicate and schedule work to be performed with shop and field technicians and customers Create the work orders necessary to perform the work required in the shop and in the field Be available for after-hours support for technicians and/or customers as needed Direct quality inspections once repairs are complete Follows all applicable standard operating procedures (SOPs) for consistency and efficiency Ensure compliance with industry regulations, company policies and safety standards Lead, mentor and motivate teams to maximize productivity and performance Effectively communicate the Company goals, values, and expectations to team members Identify challenges and proactively implement solutions to address issues and improve processes Optimize resource allocation, including budget, personnel, and equipment to ensure efficiency and effectiveness Performing other duties as assigned by the Company Qualifications Good communication skills to interact with employees and customers. A Valid driver's license Knowledge of equipment operations and mechanical functions, especially in construction equipment Strong diagnostic skills Excellent customer service skills Intermediate knowledge if MS Office Suite, smartphone, and tablets. Chadwick-BaRoss, Inc. is an Equal Opportunity Employer and welcomes all qualified individuals to apply regardless of race, gender, gender identification, sex, sexual orientation, disability, national origin, armed-services status, age, or any other classification protected by local, state, or federal law. Accommodations are available on request for candidates taking part in all aspects of the selection process.

General Purpose of Job: Serves as a working shift Supervisor for daily operations. Directs, trains, and coordinates an assigned shift for services provided to airlines and charter aircraft. Lead by example, exemplifying integrity, professionalism, and excellent communication skills. Motivate to achieve results while leading people fairly and with respect. Must be totally committed to the importance of serving the customer and have an excellent customer service focus. Essential Duties and Responsibilities: Plans, organizes, directs, and participates in the Ramp Services operations for both contracted commercial flights and charter aircraft. Service operations include passenger check-in, security screening; baggage transfers to and from aircraft, aircraft cleaning, lavatory services, and aircraft power unit hookups. Direct and train assigned Agents. Training includes new employee training and on-going in-service training, including monthly compliance and yearly safety training. Maintains required training records. Implements departmental policy as directed for operations. Advises the General Manager and Regional Manager on policy issues, including making recommendations and decisions as appropriate and developing more efficient methods of operations as needed. Coordinates Services activities with air carrier personnel, station managers, and representatives of the Transportation Security Administration (TSA) as required for assigned shift. Participates in the operation and training of various types of equipment, including, but not limited to, aircraft loading bridges, baggage tugs and carts, belt loaders, electric carts, lavatory carts, portable water carts, air starts, towbars and portable stairs in and around aircraft. Ensures equipment is always maintained in good working order. Ensures compliance with current Federal Aviation Administration (FAA) and TSA security regulations, airline corporate rules and regulations, directives, and procedures. Implements necessary changes in operations as directed. Attends regular and as-needed meetings. Maintains emergency checklists and supplies. Prepares and submits verbal and written reports related to service activities and Agents as required. Updates Multi-User Flight Information Display System (MUFIDS) as required. Coordinates communications between Airport, airline dispatch personnel and flight captain, including, but not limited to, information related to passenger manifests, weight/balance, fueling requirements, on/off times, uplift, flight release and weather packages. Handles other business-related responsibilities involving billing, correcting/updating payment data, collecting payments, cash handling, ordering supplies and other similar duties. Competency/Behavioral Requirements: Direct and participate in the work of daily operations activities; Prepare timely written and verbal reports, training demonstrations, etc.; Follow oral and written instructions; Communicate effectively both verbally and in writing; Deal effectively and courteously with co-workers and customers; Exercise sound, independent judgment; Analyze situations and problems with a results-oriented focus; Resolve conflict effectively; Identify and evaluate solutions, and effectively implement determined action; Approach problem-solving creatively and with a team orientation; Present an overall professional image; Perform the essential functions of the job without posing a threat to the health and safety of others; Model and promote acceptance and respect for differences among employees; Perform effectively as a member of the team in carrying out both the TDA stated mission and philosophy and the TDA. client's goals and objectives; Be pleasant with others on the job and display a good-natured, cooperative attitude; Be reliable, responsible, and dependable, and fulfill obligations; Attention to detail is a must; Maintain composure, keep emotions in check, control anger, and avoid aggressive behavior even in very difficult situations; Accept criticism and deal calmly and effectively with high stress situations, be open to change (positive or negative) and to considerable variety in the workplace; Willingness to take on responsibilities and challenges; Be sensitive to others' needs and feelings and be understanding and helpful on the job; Develop one's own ways of doing things abiding by to TDA/Airline's policies and procedures, guide oneself with little or no supervision, and depend on oneself to get things done; Be persistent in the face of obstacles; Physical Demands: Performs bending, squatting, kneeling, walking, climbing, reaching from ground level to overhead; possess ability to grip objects. Must be able to push, pull, lift, and carry things such as heavy objects, luggage, and packages (up to 75 pounds) in and out of aircraft within confined aircraft cargo space or onto or from a conveyor belt, must be able to respond to audio transmitted information or alarms, must be able to distinguish color for such things as aircraft wingtip lights and aircraft instrument panel lights, may be subject to standing for long periods of time. Work Environment: Works both indoors and outdoors with exposure to extreme weather conditions as well as dust and pollen; subject to a variety of mechanical, electrical, chemical, toxic waste and other safety hazards associated with or working around aircraft, vehicles, equipment, fuel etc.; subject to constant and extreme noise, strong odors, fumes, and poor lighting due to working at night; possible exposure to disease due to aircraft lavatory work. Education, Experience and Training: Highly sought 1-year of experience in the aviation industry. Highly sought 6 months of experience must be equivalent to an Airline Service Agent to include ticketing and/or Ramp Services support. Must receive initial/advanced Operations Services training required by the individual airlines within probationary period. Knowledge: Thorough working knowledge of the types of aircraft used at the station. Thorough working knowledge of current FAA/TSA security directives & the procedures affecting operations as well as general procedures for passenger processing and baggage transfers. Licensing/Certification: Must possess a valid Driver's License; must obtain and maintain a current Complaint Resolution Official (CRO) certificate when required by individual airlines companies; a Ground Security Coordinator certificate with certification for aircraft over 61 seats within the probationary period; must possess the following certificate of training upon hire: De-Icing/Anti-Icing if required, Aircraft Pushback, security search, and Security Exit Door training. Miscellaneous Requirements: Must successfully pass a background investigation with a fingerprint-based criminal records check in accordance with Title 14, Code of Federal Regulations, Part 1542, and Airport Security, as required by the Transportation Security Administration. Must pass a pre-employment drug test and periodic random drug testing as required in 49 Code of Federal Regulations Part 40 for safety-sensitive employees. Must be able to work a variety of assigned shifts including evenings and weekends.

Braman Termite & Pest Elimination, New England's largest family-owned and operated pest-control company, has been servicing customers for more than a century. The strong, steady growth of our company, fueled by our skilled workforce, state-of-the-art technology, and commitment to excellent customer service, has produced this exciting new opening in our staff of service trade professionals. Braman is seeking a Pest Control Route Supervisor to effectively supervise and coordinate the activities of Service Professionals engaged in servicing customers and clients. Essential Duties and Responsibilities include the following. Other duties may be assigned. * Communicates effectively with Service Professionals. Communicates at least twice per day with each Service Professional (once in the morning and once in the evening). Escalates any issues as needed. Attends and holds required meetings, and communicates all relevant company information to Service Professionals, including but not limited to process updates, policy updates, and company news. * Facilitates all performance needs for assigned Service Professionals, including but not limited to performance reviews, disciplinary actions, and other performance discussions including training and development. This also includes training for new Service Professionals. Additionally executes the required number of Quality Audits, Ride Alongs, and Vehicle Inspections each quarter. * Reviews Service Professionals time sheets each week, verifies all information comparing to vehicle GPS, corrects any and all exceptions, and submits to office for payroll processing. Coordinates time off requests from Service Professionals, and communicates appropriately with office staff. Facilitates coverage for any necessary time off. * Arranges all repairs, towing, temporary vehicles, and all other auto needs for their assigned Service Professionals. Acts as first point of contact for all vehicle accidents and repairs. * Coordinates all equipment and supply needs for Service Professionals, including equipment repairs. * Conducts Audit prep for inspected facilities. Coordinates and completes Mobile Audits, Client Care, Trend Reports, and Yearly Assessments. * Maintains Service Professionals routes as needed. * Responsible for "on call" assignments, on nights and weekends covering incoming customer calls on a rotating schedule. * Conducts respirator fit testing for Service Professionals. Qualifications: EDUCATION and EXPERIENCE A minimal of a High school diploma is required. A proven track record and experience of working in the Pest Control industry is essential. Experience resolving pest problems in an urban setting is required. Prior management experience is preferred. COMMUNICATION SKILLS The ability to utilize electronic forms of communication including PC, e-mail, Microsoft office, and pest control software is essential. The Supervisor is capable of reading and interpreting documents such as safety rules, operating and maintenance instructions, and procedure manuals. They also write routine reports and other correspondence. The need to speak effectively before groups of customers or employees of organization is essential. CERTIFICATES, LICENSES, REGISTRATIONS A valid driver's license with safe driving record is required. A Massachusetts pest control license or certification is preferred. Physical Demands: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The employee must regularly lift and /or move up to 50 pounds. While performing the duties of this Job, the employee is regularly required to: * Sit * Stand * Squat * Walk * Use hands to finger, handle, or feel * Reach with hands and arms; * Climb and balance; * Stoop, kneel, crouch, or crawl * Talk and hear * Enter/exit structures and crawl spaces. * Travel up and down stairs * Climb a ladder * Use required personal protective equipment. * Visually inspect for pests, pest harborage, and pest entries. * Drive a vehicle. Compensation and Benefits: * Competitive Salary; * Company-paid Life Insurance; * Quarterly bonus-incentive program; * 401K retirement plan; * Health, dental, life, and disability insurance; * Paid vacations, holidays, and sick time * Employee Assistance Program

Job Description Job Title: Service Supervisor Job Type: Full-Time | On-Site |40 Hours As the Service Supervisor, you will be responsible for coordinating and managing all vehicle service operations, including service writing, scheduling, and customer communication. This is a hands-on leadership role that involves overseeing repairs, managing technicians, and preparing accurate work orders and repair estimates. The ideal candidate has strong technical knowledge, supervisory experience, and excellent customer service and communication skills. Major Responsibilities: Serves as the primary service writer, prepares work orders, job estimates, and repair authorizations. Supervise service technicians. Answers phone calls and provide parts quotes. Generates work orders for parts sold. Pulls parts from inventory and brings to shipping to send to customers. Communicates directly with customers to explain service needs, timelines, and costs. Assigns and tracks daily repair orders and maintenance schedules. Performs diagnostics and assists with complex repairs as needed. Ensures that all work meets quality, safety, and compliance standards. Maintains complete and accurate service records, logs, and warranty documentation. Handles warranty authorization and claims. Manages parts warehouse, ordering, and service inventory. Collaborate with engineering and production teams to resolve recurring issues. Provides technical support to customers as needed. Trains team members and conducts performance reviews. Qualifications: High School Degree or equivalent. Technical degree or trade certification is a plus. 3+ years of automotive or vehicle maintenance/service experience. Proficiency with service tracking software and Microsoft Office. Supervisory or team lead experience is required. Experience as a service writer, service advisor, or in a customer-facing repair role. Strong mechanical knowledge of vehicle systems (electric, mechanical, hydraulic). Superior customer service skills. Excellent communication and interpersonal skills. Valid Massachusetts driver's license. Experience in low-volume or specialty vehicle manufacturing. Knowledge of OSHA and Massachusetts workplace safety standards.

Evening shift. 3pm -11pm with the flexibility to rotate onto the night shift. The DH benefit's package starts on the first day of employment. Oversees and ensures the effective day-to-day operations of assigned areas. Troubleshoots material flow issues and ensures adequate rotation of all supplies while concurrently disposing expired or recalled products. Responsibilities * Makes staffing and workload adjustments to meet the needs of our patients and customers. * Partners with the department manager to establish and maintain departmental policies and standard operating procedures to ensure reliable and consistent performance. Monitors compliance and effectiveness on a regular basis. * Communicates regularly with the department manager and other supervisors regarding safety concerns, customer and employee complaints, personnel issues, process changes and other relevant issues. * Partners with the department manager to develop key operating objectives and work to deploy action plans throughout the department to achieve these objectives. * Partners with fellow supervisors to ensure cooperation, consistency, and teamwork. * Works with the Recruiting Department to identify and select new hires and completes new employee reviews in a timely way. * Manages payroll processing and keep records in accordance with policy. * Participates in continuing education programs and benchmarking activities. * At the direction of intra-departmental and inter-departmental customers, determines key patient and customer requirements, needs, and expectations. * Supports staff engagement with 2-way communications and information flow. Creates an engaged workforce by conducting individual goal setting, providing ‘in-service’ training, and enlisting staff in continuous improvement initiatives. * Monitors staff behaviors and processes as they relate to safe work practices and provides the coaching required to maintain a culture of safety. * Schedules all safety and regulatory agency training for staff and maintain appropriate records. * Provides all assigned personnel with regular performance feedback and ensures that all annual performance evaluations are written and provide clear feedback for performance improvement. Maintains performance management, corrective action and disciplinary records in support of policy. * Develops and monitors key performance measures or indicators for tracking operational performance and for monitoring progress on action plans. Formally reports progress and trend information to the department manager on a regular basis. Initiates cost saving opportunities. * Designs all work systems and processes to deliver value to patients and customers. In conjunction with the department manager and other shift supervisors, performs capability, demand, and process reviews to drive productivity and reduce non-value-added work. * Supervises the flow of materials and supplies entering and leaving the storeroom within assigned areas. * Maintains knowledge in all aspects of the electronic inventory systems. * Works with the Controller to troubleshoot material flow issues and ensures adequate rotation of all supplies while simultaneously dispensing expired or recalled products. * Initiates cost savings opportunities for products ordered outside which could be obtained through the Storeroom. * Performs other duties as required or assigned. Qualifications * Associate's degree with 3 years of supervisory level experience or the equivalent in education and experience required. * Excellent verbal/written communication skills and organizational skills required. * High level of computer proficiency desired. Required Licensure/Certifications - None * Area of Interest:Service * Pay Range:$49,878.40/Yr. - $77,313.60/Yr. (Based on 40 hours per week, otherwise pro rata) * FTE/Hours per pay period:1.00 - 1.00 - 40 hrs/week * Shift:Evening * Job ID:34381 Dartmouth Health offers a total compensation package that includes a comprehensive selection of benefits. Our Core Benefits include medical, dental, vision and life insurance, short and long term disability, paid time off, and retirement plans. Click here for information on these benefits and more:Benefits | DHMC and Clinics Careers Dartmouth Health is an Affirmative Action and Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability. Dartmouth Hitchcock Medical Center and Dartmouth Hitchcock Clinics comply with applicable Federal civil rights laws and do not discriminate on the basis of race, color, national origin, age, disability, or sex. We do not exclude or treat people differently because of race, color, national origin, age, disability, or sex.