Customer service manager jobs in Lompoc, CA - 138 jobs
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General Manager - Ventura/Santa Barbara
Coffee & Tea, LLC
Customer service manager job in Santa Barbara, CA
General Manager
Do you love premium Coffee & Tea? Do you want to work for a socially responsible, guest service driven company? The Coffee Bean & Tea Leaf General Managercurates memorable experiences for our guests and the CBTL team daily. We are seeking friendly, dedicated, and creative Barista's to provide our guests with the world's finest quality coffee and tea experience. As a member of our team, you will have the opportunity to engage with the clients while developing your skills in a variety of areas across the business. Many of our General Managers started off as Baristas!
If you are looking for an opportunity where you can be yourself and have fun doing it, while creating a base of loyal CBTL fans out of the local community, we want to talk to you about joining our growing and diverse team.
Be a coffee & tea expert. You bring the passion, we provide the training, and you share it with the team and guests providing aTotal Quality Experience.
Generate new guests. Many guests shop online these days; however, the store is where we meet many of our guests for the first time.
Care about safety. Safe store environment, healthy employees and guests are our number one priority.
Contribute. General Manager to manage a profitable store by tracking sales and overseeing the day to day operations and risk management. Help the store with tasks, ideas and support store growth operationally.
Be Creative. Visual merchandising and product placement to create memorable experiences for the guests.
Be an advocate. As the face of CBTL you will build the store presence by connecting with your local community to attract & retain fresh talent.
Be a Mentor. General Manager will mentor an Assistant General Manager as well as other store staff by knowledge sharing and embodying CBTL guiding principles.
At The Coffee Bean & Tea Leaf, we hire for our core values Friendliness / Respect / Ownership / Teamwork / Honesty - FROTH and identify team members who share these values.
Team Member Discount
Flexible Uniforms
Vision Insurance
Life Insurance
Retirement Plan with Employer Match
Pre-Paid Legal Service Plan
Pet Insurance
Voluntary Benefits
Employee Assistance Program
24 Hour Fitness Discount
Working Advantage Discount
All the PT Benefits
Health Insurance
Flexible spending Accounts
About Us
Born and brewed in Southern California since 1963, The Coffee Bean & Tea Leaf has become one of the world's largest independent and privately-owned specialty coffee and tea retailers. In 1963 we opened our very first store in Brentwood, California. Today we have over 1100 stores in 31 countries as well as regional offices in Singapore and Malaysia. We have always had a creative and caring spirit. This energy embodied by our Team Members made us famous and beloved by our guests, first in Southern California and now around the world. We are a brand centered around passion. A passion for our premium products, our people, the guests and everyone we work with around the world. Passion is contagious, and we've got a serious case of it.
Our Products
We're known for an unwavering commitment to premium quality coffee and tea and have built direct supplier relationships with the best private coffee farms and tea estates around the world. We select only the top 1% of Arabica beans and the finest hand plucked, whole leaf tea. All our coffee and tea blends are developed at our state-of-the-art facility in Camarillo, CA - giving us total control, for ultimate precision. Once perfected, our beverages are then prepared locally for maximum freshness. We are constantly seeking out new trending flavors, innovative development methodologies and cultural flavor influences. Over the years we have come up with breakthrough beverages like The Original Ice Blended drink, introduced back in 1989, before frozen coffee was a craze, or the Tea Latte. We are always looking to formulate the next fan favorite, making our menu ever-changing and always improving.
Social Responsibility
We believe we are in business for more than making a profit. We want to make a difference. We have always done it this way. Back in the day, Herb Hyman, our founder, advocated for coffee growers and exporters, paying higher prices to help them grow their business. Today we are making a difference at every step of the way, from the communities we source from, to our Team Members in stores, to building a brighter future through investing in our Caring Cup Program. Our genuine care is evident from seed to cup. It's why our guests feel comfortable to be themselves and why we are serving so much more than a great cup of coffee or tea.
#J-18808-Ljbffr
$66k-132k yearly est. 4d ago
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General Manager
Members of The United States Swim School Association Provide Swim Instruction In Their Communities t
Customer service manager job in Arroyo Grande, CA
Compensation
$70,000-$80,000
Salaried, full-time
This role is eligible for additional bonuses.
Benefits
Full-time employees are eligible for:
Paid time off (PTO)
401K
Healthcare, vision, and dental coverage
Company
5 Cities Swim School is a learn-to-swim school, bringing water safety to children on the Central Coast.
Summary
5 Cities Swim School is excited to announce that we are now accepting General Manager applications for our swim school in Arroyo Grande, California! We're looking for a self-motivated individual with leadership qualities and passion related to doing good for kids, families, and the community.
As the General Manager, you will operate, manage, and grow the business onsite in Arroyo Grande. In this role, you will ensure the success of 5 Cities Swim School and our customers. Great candidates may have experience working with children, in fitness or aquatics, as a teacher or educator, or in adaptive learning.
Essential Duties
Lead the team in providing exceptional customerservice by modeling 5 Cities Swim School's Core Values. Oversee our Office Manager, ensuring families feel supported and informed.
Manage staff development, including hiring, training, mentoring, and conducting performance reviews.
Oversee day-to-day operations, including scheduling, attendance tracking, and payroll processing. Track and report key performance indicators (KPIs) to ensure operational goals are met.
Oversee the maintenance of the facility's safety, cleanliness, and adherence to brand standards.
Oversee accounts receivable, reimbursement schedules, and vendor/contractor relationships.
Own quarterly growth objectives and implement strategies to expand enrollment and enhance program offerings.
Continue to grow our Scholarship Foundation, and Special Needs and Autism programming.
Qualifications Minimum
At least 1 year of equivalent management experience.
Ability to maintain accurate budgeting records and reporting.
Availability to work 40 hours a week, including one weekend day.
Ability to obtain Lifeguard Certification and Certified Pool Operator license.
Preferred
Independent judgment and decision-making skills to adapt methods and standards.
2+ years of management experience.
Availability to work evenings and weekends as required.
Equal Opportunity Employer Statement
5 Cities Swim School is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment with 5 Cities Swim School is at-will and may be terminated at any time, with or without cause or notice, unless otherwise prohibited by law.
Employment is contingent upon successful completion of a background check. Candidates may be required to obtain certifications, such as CPR, First Aid, or Lifeguard Certification, as part of the onboarding process.
The job description is not intended to cover or contain a comprehensive listing of activities, duties, or responsibilities required for this position. Duties, responsibilities, and activities may change at any time with or without notice.
If you require a reasonable accommodation to participate in the application or interview process, please contact ************************** or **************.
#J-18808-Ljbffr
$70k-80k yearly 1d ago
Client Services Manager
California State University System 4.2
Customer service manager job in San Luis Obispo, CA
Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly.
Key Qualifications
* Demonstrated expertise in building and leading an effective operations team by providing work direction, service level monitoring, escalation resolution and continuous service improvement.
* Thorough knowledge and practice of the principles of at least one of the following: ITIL, Lean Six Sigma and/or Agile.
* Demonstrated skill ensuring that appropriate technical products or services are provided, maintained and enhanced.
* Demonstrated skill in maintaining high quality/standards of work, initiative, ethics, commitment, and professional responsibility and judgment. Ability to represent the university in a professional and conscientious manner.
* Skilled at building inclusive, effective teams and able to develop and empower staff to enable high performance and engagement.
* Demonstrated skill in reviewing and acting upon complex individual and organizational problems and making recommendations to influence change in technology policies.
Education and Experience
* Bachelor's degree and five (5) years of progressively responsible supervisory experience in the area of business, technology, customerservice, or a related field or equivalent combination of education and experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Salary and Benefits
The anticipated hiring range for this role is $115,000 - $138,000. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.
Advertised: Jan 06 2026 Pacific Standard Time
Applications close:
$115k-138k yearly 7d ago
Customer Success Manager
Unwrap
Customer service manager job in Santa Barbara, CA
Do you love helping others achieve their goals? Are you one of the most ambitious people you know? If so, you'll be right at home at Unwrap.
We are hiring a Customer Success Manager to join our fast-growing team. We're looking for someone with a passion for building customer relationships, enjoys working in a fast-moving environment, and the ability to strategically identify growth opportunities across our customer set.
As a Customer Support Manager at Unwrap, you'll own relationships across a wide range of customers-from startups to Fortune 500 companies-ensuring every team gets the most out of our platform. At the core, you'll work to understand each customer's objectives, design the path to success, and identify growth opportunities. Day-to-day, you'll oversee implementation, training, renewal, and expansion processes, as well as day-to-day customer support.
In addition to direct account management, you'll create clear and helpful resources such as guides, FAQs, and best practices to empower users and enhance their experience. You'll also collaborate closely with teams across Unwrap, relaying feedback, advocating for customer needs, and contributing to ongoing improvements to our platform and our processes.
Who We Are
Unwrap.ai is on a mission to fill the world with products people love. We're helping companies like Lyft, Stripe, Oura, Microsoft, Perplexity, and Github collect and process feedback more effectively. We ingest feedback from thousands of sources (support channels, surveys, social), and use state-of-the-art NLP technology to extract actionable insights for customers across software, hardware, and retail sectors.
We're currently a team of 30, based in Santa Barbara, and growing quickly. We are venture-backed, and just raised our $12M Series A from world-leading VCs.
Our founders, two ex-Amazon Alexa Product Managers, were tired of manually sifting through customer reviews, support tickets, and bugs while working on Alexa. They understood the importance of listening to customers and prioritizing their requests effectively, but simply had too much feedback to parse through. So, Unwrap.ai was born to solve this problem. Specifically, at Unwrap we use Natural Language Processing to automatically cluster, tag, and analyze customer feedback to help product and engineering teams build what customers want. The ultimate goal is to better connect users and builders, so builders can fill the world with products people love.
Our small team is extremely motivated, hard-working, and simply gets stuff done. If this sounds exciting, we can't wait to read your application.
What You Bring
You have 2-5 years of experience in a customer success or account management-related role-ideally in SaaS or AI-driven products.
Proven track record of delighting customers and driving customer retention, renewals, and expansion.
You're a strong communicator who can break down complex ideas for both technical and non-technical audiences.
You are curious, empathetic, and able to handle challenging situations with grace.
You can easily translate customer feedback and challenges into insights to help our team drive improvements at scale.
You thrive in a fast-paced startup environment and are excited to have a direct impact on both our product and our customers' experience.
Located in or willing to relocate to Santa Barbara and excited about working in-person.
What you get
Ground floor impact at a Series-A startup with tremendous latitude over support strategy and customer success.
Significant, potentially life-changing equity.
Report directly to the Head of Customer Success.
Ability to rapidly advance your career alongside company growth.
Collaborate with experienced teammates, entrepreneurs, and advisors.
$102k-166k yearly est. Auto-Apply 60d+ ago
Customer Success Manager
Barkback 2.9
Customer service manager job in Santa Barbara, CA
barkback is a rapidly growing start-up helping small businesses stay close to their customers. With barkback, businesses and consumers build genuine relationship by focusing on private, timely messages that matter. From private feedback to exclusive promotions, we deepen the relationship between a business and its customers, allowing customers to freely express themselves while providing the business with new insights. Together we foster a new level of connection which improves both the business and the customer experience.
Job Description
barkback is seeking a customer success manager to join our awesome team. Amazing opportunity to be a part of a high growth, mobile/consumer venture that is changing the way customers interact with businesses.
As the customer success manager, you will:
Work closely with prominent local & national retail businesses to provide on-boarding (and on-going) training and support.
Arrange for in-store promotional materials to promote the barkback program.
Identify opportunities for businesses to engage their customers on barkback.
Share best practices to get immediate value from barkback.
Collaborate with marketing, design, tech and other teams to drive key campaigns as well as roll out future products.
Qualifications
This is an extremely impactful role for the driven individual.
You understand our customers and know how to motivate them to get started on barkback.
Minimum 2 years experience in customer facing role.
Proven track record of achieving goals.
Excellent interpersonal skills working with a variety of personalities.
Comfortable balancing the demands of multiple customers.
Highly organized and detailed oriented.
Available to work from our amazing downtown Santa Barbara offices.
Additional Information
Bring your ideas of how you can grow barkback!
$94k-146k yearly est. 60d+ ago
Customer Success Manager
TRIC Robotics
Customer service manager job in Santa Maria, CA
TRIC Robotics is revolutionizing crop protection and sustainable farming. By combining ultraviolet (UV) light, robotics, and deep hands-on farm experience, we've developed a patented technology that delivers the most effective chemical-free approach to controlling pests and diseases in fruit production.
Starting in California strawberries, we have quickly gained momentum with commitments from farmers, industry leaders, and investors. Now, we are growing our team.
We're looking for passionate, driven individuals who want to join an innovative, fast-moving company transforming the way our food is grown. If you're excited to shape the future of sustainable agriculture through real-world impact and cutting-edge technology, we'd love to hear from you.
Customer Success Manager
This role is a hybrid of customer success, outreach, and sales. You'll work closely with our Business Development Leader to convert interest into contracts, build strong farmer relationships, and ensure a positive experience from first contact through long-term engagement. You'll use the tools and messaging developed by our leadership team to help growers understand how TRIC fits into their operations-and you'll serve as the day-to-day face of TRIC for many of our customers.
If you thrive in a people-first, boots-on-the-ground sales role and are passionate about sustainable farming, this is your chance to help scale one of the most innovative companies in agriculture.
Key Responsibilities
Drive new customer acquisition by introducing TRIC's solution to growers, following up on leads, and turning interest into long-term contracts.
Manage a consistent sales outreach process, using CRM tools to track contacts, follow-ups, and progress toward regional sales goals.
Use TRIC's case studies, ROI calculators, one-pagers, and demo scripts to guide conversations and educate farmers about our value.
Serve as the ongoing relationship manager for assigned accounts-checking in regularly, coordinating demos, and ensuring strong communication.
Coordinate and host on-farm demos and field visits, working with growers, field managers, and PCAs to show TRIC's robots in action.
Build trust and visibility by attending community events, grower meetings, and industry gatherings on behalf of TRIC.
Help plan and run TRIC-hosted and other industry specific events, such as field days, open demos, and farmer workshops.
Capture customer feedback and assist in developing testimonials, case studies, and referrals.
Maintain a deep understanding of TRIC's service model, pricing, operational logistics, and current field performance so you can represent it clearly to customers.
Collaborate with the business development and operations teams to ensure a smooth customer experience from sale to deployment.
Experience & Qualifications
3-7 years of experience in agricultural sales, customer success, or territory management, preferably in specialty crops.
Familiarity with the strawberry industry in California and existing relationships with growers or PCAs is a strong plus.
A clear, confident communicator with a track record of building trust and closing deals in person.
Experience using sales tools (e.g., HubSpot, Salesforce) to manage pipeline, follow-ups, and customer data.
Ability to guide on-farm conversations about cost, ROI, and operational logistics with both growers and field crews.
Comfortable working independently in a fast-paced, startup environment.
Knowledge of pest and disease control practices is helpful but not required.
Spanish language skills are a plus.
Location & Travel
Based in or near California's Central Coast (Santa Maria, Oxnard, or Salinas).
Regular travel to customer sites required (3-4 days per week in-season).
Total Compensation
Salary Range from $75,000-$95,000 depending on experience
Bonus and Equity Structure
Benefits including medical, vision, dental, and 401k
If you're excited to help farmers adopt cutting-edge technology, gain deep, real-world experience in agricultural sales, and play a hands-on role in the future of sustainable farming-we want to meet you.
Customer service manager job in San Luis Obispo, CA
Under the general direction of the Director of Client Services for Information Technology Services, the Client ServicesManager has two main focuses: client relationships and service delivery. Client relationship focuses on the development, building, and nurturing of strategic relationships with external partners, business partners, and fellow IT leaders to create and support solutions that align with customer needs. Service delivery focuses on the leadership required to lead a team of information technologists who provide front line support to faculty, students and staff. The incumbent in this position is responsible for developing staff, monitoring service levels and striving to continuously improve framework and initiatives. #CalPolyITS
Department Summary
Information Technology Services (ITS) is a fast-moving team that is responsible for helping Cal Poly achieve academic excellence through developing and implementing learning, teaching, and administrative solutions which leverage technology that align with strategic goals and objectives. With a focus on continuous improvement, ITS fosters innovation, supports continuous learning, and develops people to their full potential. Our team of more than 170 professionals works in a DevOps environment to shape the technology landscape at Cal Poly.
Key Qualifications
Demonstrated expertise in building and leading an effective operations team by providing work direction, service level monitoring, escalation resolution and continuous service improvement.
Thorough knowledge and practice of the principles of at least one of the following: ITIL, Lean Six Sigma and/or Agile.
Demonstrated skill ensuring that appropriate technical products or services are provided, maintained and enhanced.
Demonstrated skill in maintaining high quality/standards of work, initiative, ethics, commitment, and professional responsibility and judgment. Ability to represent the university in a professional and conscientious manner.
Skilled at building inclusive, effective teams and able to develop and empower staff to enable high performance and engagement.
Demonstrated skill in reviewing and acting upon complex individual and organizational problems and making recommendations to influence change in technology policies.
Education and Experience
Bachelor's degree and five (5) years of progressively responsible supervisory experience in the area of business, technology, customerservice, or a related field or equivalent combination of education and experience. Additional qualifying experience may be substituted for the required education on a year-for-year basis.
Salary and Benefits
The anticipated hiring range for this role is $115,000 - $138,000. Note that the offer is calculated based on the background and relevant years of experience of the individual selected.
Factors in determining the appropriate compensation for a role include experience, skills, knowledge, abilities, education, licensure and certifications, and other business and organizational needs. The Anticipated Hiring Range referenced in the job posting is the budgeted salary or hourly range that the University reasonably expects to pay for this position. The Classification Range may be broader than what the University anticipates paying for this position, based on internal equity, budget, and collective bargaining agreements (when applicable).
Cal Poly offers a best-in-class benefits program, including health, dental and vision insurance, retirement participation in the Public Employees' Retirement System, and educational benefits for eligible employees. See our benefits website for additional information.
Cal Poly
Cal Poly is a nationally-ranked public university located in San Luis Obispo, California, and known for its Learn by Doing philosophy. Each year more than 20,000 top-tier students come to San Luis Obispo to put knowledge into action, taking their learning outside the classroom as they prepare for careers in engineering, agriculture, science, business, humanities and the built environment. Cal Poly's hands-on philosophy, small class sizes and close student-faculty mentorships result in graduates ready from day one to impact their communities, California and the world. For more information, visit calpoly.edu.
Equal Opportunity and Excellence in Education and Employment
This position is open and available to all regardless of race, sex, color, ethnicity or national origin. Consistent with California law and federal civil rights laws, Cal Poly provides equal opportunity in education and employment without unlawful discrimination or preferential treatment based on race, sex, color, ethnicity, or national origin. Our commitment to equal opportunity means ensuring that every student and employee has access to the resources and support they need to thrive and succeed in a university environment and in their communities. Cal Poly complies with Title VI of the Civil Rights Act of 1964, Title IX of the Education Amendments of 1972, the Americans with Disabilities Act (ADA), Section 504 of the Rehabilitation Act, the California Equity in Higher Education Act, California's Proposition 209 (Art. I, Section 31 of the California Constitution), other applicable state and federal anti-discrimination laws, and CSU's Nondiscrimination Policy. We prohibit discriminatory preferential treatment, segregation based on race or any other protected status, and all forms of discrimination, harassment, and retaliation in all university programs, policies, and practices.
Cal Poly is a diverse community of individuals who represent many perspectives, beliefs and identities, committed to fostering an inclusive, respectful, and intellectually vibrant environment. We cultivate a culture of open dialogue, mutual respect, and belonging to support educational excellence and student success. Through academic programs, student organizations and activities, faculty initiatives, and community partnerships, we encourage meaningful engagement with diverse perspectives. As a higher education institution, we are dedicated to advancing knowledge and empowering individuals to reach their full potential by prioritizing inclusive curriculum development, faculty and staff training, student mentorship, and comprehensive support programs. At Cal Poly, excellence is built on merit, talent, diversity, accessibility, and equal opportunity for all.
Supplemental Information
Satisfactory completion of a background check (including a criminal records check) is required for employment. Cal Poly will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Current employees who are offered positions on campus will be required to undergo a background check for any position where a background check is required by law or that Cal Poly has designated as sensitive. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position.
The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083 as a condition of employment.
Cal Poly, San Luis Obispo is not a sponsoring agency for staff or management positions. Applicants for staff and management positions must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment Visa at this time.
This position may be "Designated" under California State University's Conflict of Interest Code. This would require the filing of a Statement of Economic Interest on an annual basis and the completion of training within 6 months of assuming office and every 2 years thereafter.
$115k-138k yearly 7d ago
Donor Relations Manager
Santa Barbara Botanic Garden Inc. 3.7
Customer service manager job in Santa Barbara, CA
A Day in the Life
Join the Santa Barbara Botanic Garden as we prepare to celebrate our 100th anniversary and embark on a transformative capital campaign! We are seeking a passionate and skilled Donor Relations Manager to help build lasting connections with our supporters and drive major gifts in support of our mission. This pivotal public facing role requires exceptional interpersonal abilities, a deep commitment to our vision, and a love for philanthropy.
What You'll Do
Manage a portfolio of donors and prospects to secure major gifts for the Garden.
Foster meaningful, relationship-based fundraising to deepen connections between donors and the Garden.
Lead donor appreciation efforts, embodying the Garden's core value of gratitude.
Collaborate with the Development team to plan donor cultivation and stewardship activities.
Research, cultivate, and solicit lead and major donors.
Serve as a spokesperson and advocate for the Garden's capital campaign.
Prepare solicitation materials for donors and fundraising representatives.
Schedule Development, Centennial Campaign Task Force, Centennial Steering Committee, and Honorary Advisory Counsel meetings, and ensure action items are followed-up on.
Organize intimate donor events and facilitate meaningful donor engagement.
Schedule meetings and document all donor interactions through detailed contact reports.
Update the campaign reports and ensure current campaign reports are easily accessible.
Ensure each gift is credited and acknowledged appropriately in the accounting system, noting any ongoing payments and reminders.
You Will Definitely Need
Passion for the environment and California native plants.
3+ years in sales or nonprofit donor relations (or equivalent).
Experience working with Raiser's Edge or similar constituent database programs.
Extremely strong written and verbal communication skills.
Skill with Microsoft Office suite of products.
It Would Be Nice If You Had
Proven experience securing six-figure gifts.
Commitment to personal and professional growth.
Innovative and open-minded approach to new fundraising strategies.
Goal-driven and results-oriented mindset.
Familiarity with Raiser's Edge NXT or a willingness to learn.
Benefits
This is a full-time, exempt position with an annual salary range of $68,000 to $75,000 DOE. Candidates without prior major gift fundraising experience will start at the lower end of the range, with opportunities for advancement upon achieving key milestones.
We offer a comprehensive benefits package for full-time employees, including:
Paid vacation and sick leave.
403(b) retirement plan.
Membership in the Association of Fundraising Professionals (AFP).
Ongoing professional training in major gift solicitation.
A supportive, fun, and self-driven work environment committed to work-life balance.
Be part of our extraordinary journey to conserve California's native plants and inspire the community to protect the natural world!
More About Us
The Garden is a beautiful place to work! And in this role, you are often outdoors. In addition to beautiful views, outdoor work environments also include exposure to extreme temperature fluctuations, rain, dust, allergens, poison oak, insects, small wild animals, and sun exposure.
Disclaimer
The employee must be able to perform the essential functions of the position satisfactorily, and if requested, reasonable accommodations will be made to enable employees with disabilities to perform the essential functions of their job, absent undue hardship. Santa Barbara Botanic Garden retains the right to change or assign other duties to this position.
$68k-75k yearly Auto-Apply 60d+ ago
Client Growth Strategy Manager
Publicis Groupe
Customer service manager job in Santa Barbara, CA
Welcome to Our World We've been leading the charge in the affiliate industry from day one-establishing performance marketing and paving the way for future innovations. We're known for maintaining one of the largest, most reliable partnership platforms with impeccable, personalized service.
Founded in Santa Barbara, California in 1998, CJ (formerly Commission Junction) stands as the most trusted name in performance marketing. We specialize in building partnerships between top brands and reputable publishers to drive revenue and business growth. CJ's industry-leading solutions make us the platform of choice for over 3,800 global brands across sectors like retail, travel, finance, technology, and home services. As part of Publicis Groupe, our savvy data capabilities, cutting-edge tech, and strategic expertise facilitate genuine connections, allowing brands to reach consumers wherever they are.
A Quick Peek at Affiliate Marketing
Think back to your last online purchase. Did an influencer tip you off about a great product and offer a discount? Or perhaps you relied on a trusted review site to make your decision? Whatever path you took, affiliate publishers likely played a role by influencing, informing, or helping you find the best deal. CJ connects brands with these publishers, creating valuable resources for shoppers like you.
Overview
As a Client Growth Strategy Manager, you are responsible for a portfolio of advertiser accounts. Growth Strategy Managers provide expert advice, training, and consultation on affiliate marketing procedures and strategies; as well as create content, tools and thought leadership. This role plays a key role in renewing contracts, upselling relevant services, providing financial projections, and working with counterparts in other CJ functions to ensure client needs are met. The Client Growth Strategy Manager is the trusted advisor to our advertisers and collaborates with them on how to best implement affiliate marketing strategy on the CJ network.
Responsibilities
What you'll be doing:
* Manage client relationships and develop a deep understanding of advertiser's corporate and marketing objectives to develop affiliate marketing strategies that deliver high impact results.
* Lead a team of affiliate marketers and work together to drive the execution of the strategy while ensuring timeliness and effectiveness of deliverables.
* Pitch CJ's products and solutions and gain adoption to meet client business goals.
* Convey CJ's value proposition, functioning as point of escalation partners joined to advertiser programs.
* Define platform feature and capability enhancements as a product collaborator on behalf of advertisers.
* Grow CJ client revenue and accurately forecast revenue growth and identify potential.
* Develop and share best practices, content, and tools to be used by clients and/or published in CJ's Support Center, Blog, and other marketing collateral.
* Lead collaboration with cross-departmental teams to identify and troubleshoot complex program management and technical challenges.
* Mentor Associates- coach, provide guidance, and best practices to help team members succeed at CJ
Qualifications
What we look for:
* Bachelor's Degree or commensurate work experience
* 5 plus years of experience working in a marketing role-ideally digital performance marketing
* Capability to develop thoughtful strategies to grow advertiser programs
* Strong written and verbal communication and relationship skills
* Ability to work cross functionally with Product, Analytics, Accounting and Technology teams to accomplish client objectives
* Deliver high quality service and results to clients while delivering against CJ financial expectations
* Proven leadership and coaching skills
* Critical thinker and creative problem solver - you are able to influence/develop/negotiate account strategies that incorporate affiliate marketing best practices
* Passion for innovation and technology
* Proficient knowledge of the Microsoft suite of products, including Windows, Word, Excel, and PowerPoint
Additional information
This is a hybrid role requiring 3 days a week in office.
CJ is the leader in Performance Marketing. We take pride in our innovative technology, comprehensive data solutions and our people. We equip our teams with advanced tools, training and career development opportunities all to provide modern solutions, strategies and support to deliver high quality results for our clients. We work in an enthusiastic, collaborative team setting that values outstanding performance.
We're a community of creative and passionate problem solvers who go the distance to tackle the tough questions, think creatively, and drive resourceful growth, for our clients-and ourselves. We foster and embody an inclusive and collaborative culture where diverse perspectives are sought, relationships are valued, and people feel accepted with a sense of belonging in expressing themselves authentically. We pride ourselves in having a workplace environment that values both work and play.
Why Our Workplace Stands Out
Apart from offering competitive salaries, 401K matching, wellness programs, and comprehensive medical, dental, and vision coverage, we provide:
* Flexible time off without the hassle of accrual
* A generous number of paid holidays
* Company-sponsored team-building events
* An Employee Referral Program
* Annual recognition awards
* Hybrid work arrangements for optimal work-life balance
* Parental bonding leave
* Backup care options for children and elders
* An employee discount program
* International SOS program for global support
* Business Resource Groups, where employees connect over shared interests to cultivate an engaging, inclusive environment
…and those are just a few of our great perks! Come join us and see what makes our company a great place to work.
If you require accommodation or assistance with the application or onboarding process specifically, please contact *****************************.
Compensation Range: $73,910.00 - $106,260.00 Annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. Temporary roles may be eligible to participate in our freelancer/temporary employee medical plan through a third-party benefits administration system once certain criteria have been met. Temporary roles may also qualify for participation in our 401(k) plan after eligibility criteria have been met. For regular roles, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. The Company anticipates the application deadline for this job posting will be 12/22/25.
All your information will be kept confidential according to EEO guidelines.
$73.9k-106.3k yearly 4d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service manager job in Santa Barbara, CA
Who we are:
Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
Amazing employee flight privileges within the American Airlines global network
Training and development programs to take your career to the next level
Comprehensive health and life benefits (subject to location)
Pay Range: $43,000 - $49,000
Responsibilities
How will you make an impact?
Responsibilities
Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
Ensure adequate operational coverage; responsible for scheduling and manpower utilization
Maintain a safe, dependable and consistent operation
Conduct Agent observations
Schedule and administer local training including new hire training
Investigates and resolves operational issues as well as customerservice issues
Will be provided company uniforms and must adhere to uniform policy
Participates on operational conference calls, station audits and prepares various reports
Maintains records such as time and attendance, personnel files and performance
Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
Collaborate with the internal team to ensure a safe and on-time departure
May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.
Position Requirements
Minimum Age: 18
High school diploma or GED equivalent
Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
Must be able to perform all duties in various weather conditions and time constraints
Ability to read, write, fluently speak and understand the English language
Possess the legal right to work in the United States
Position Preferences
A minimum of one year of customerservice experience
Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
In locations handling US mail, must be able to pass a US Postal Service background check
This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoymorespend
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$43k-49k yearly Auto-Apply 27d ago
Customer Service Supervisor / Human Resources Recruitment Coordinator
All Ways Caring Homecare
Customer service manager job in San Luis Obispo, CA
Job Description
The CustomerService Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customerservice to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance.
Responsibilities
Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client's plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Other duties as assigned
Qualifications
High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Ability to make decisions quickly, and manage confidential information
Excellent customerservice skills and experience working with the public in a friendly and professional manner
General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services
Minimal travel may be required
$36k-51k yearly est. 21d ago
Assistant Manager / Full Service Salon
Fantastic Sams Cut & Color of Central California
Customer service manager job in Buellton, CA
Job Description
Come work in a busy salon where stylists can earn over $30 per hour with tips!!!
Fantastic Sams Cut & Color has an immediate need for a Salon Assistant Manager / Cosmetologist who wants to join our fun, creative and busy salon and work in a team-oriented environment. You will be behind the chair and assist in leading day-to-day operations in the salon.
WHY BECOME A PART OF OUR TEAM?
Fantastic Sams Cut & Color is a local, family-owned salon that that offers advancement, creativity and cutting edge technology in a safe, comfortable, and exciting work environment! As part of a franchise system with over 45 years of excellence and 700+ salons, we are the world's largest full-service hair care salon.
Fantastic Sams Cut and Color is a team-oriented, fun, and extremely creative salon where you can learn from some of the top educators in our industry about current and upcoming trends. We are looking for a Salon Assistant Manager that is excited to help lead a team creating beautiful styles that will help our guests look and feel FANTASTIC!
Benefits:
Hourly rate plus progressive pay with no limit on what you can earn
Paid vacation and sick leave
Free continuing education
Referral bonuses
Active marketing program to help your salon steady and valuable clientele
Flexible schedules that support work-life balance
Growth and advancement opportunities with a company that owns multiple salons
Fun work environment with FANTASTIC rewards
We are a full-service salon where every stylist can be creative
Ownership culture - a chance to own the success of a salon and your career
Your career will include:
Assisting the management of the salon and the team
Daily reinforcement of our strong team environment
Working with the stylists everyday to empower them, assist them in their goals and show them how valued they are
Working behind the chair with hair color and highlighting
Working behind the chair with hair cutting for men, women and children
Retail product sales
What we are looking for in an Assistant Manager:
A desire to keep up with current hair cutting and styling trends
Willingness to take part in and encourage your fellow stylists to enroll in free education provided by Fantastic Sams Cut & Color
Ability to work in a fast-paced, fun, busy atmosphere
Valid California Cosmetology license
Self-motivated, energetic, positive, and goal-oriented who always gives exceptional guest service and inspires our team to be the best they can be
Basic computer skills (Ability to learn our Point of Sale system and use Google services)
Previous salon experience
Assistant Manager Responsibilities:
Support goal setting and holding staff accountable for daily duties
Keeping the team focused on their personal goals
Assist as needed with scheduling stylists for shifts
Opening and closing salon duties
Assist in inventory control and ordering supplies
Handling customer complaints to satisfaction
Change your life and your career for the better at Fantastic Sams Cut & Color hair salons.
Equal Opportunity Employer
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$30 hourly 24d ago
Client Service Lead
4Creeks, Inc. 3.9
Customer service manager job in San Luis Obispo, CA
Job Description
Client Services Group
Schedule: Monday - Thursday: 9 hours / Friday: 4 hours
The Client Service Lead (CSL) is a senior-level role responsible for leading strategic client relationships and driving business development within a specified market sector. This position blends technical expertise with client-facing leadership, ensuring the successful delivery of design-build projects while cultivating long-term partnerships.
CSLs are expected to:
Serve as the key client and business development lead within their assigned market sector
Lead client and project onboarding, including identifying the right internal team and overseeing project scope and fee
Sell the vision of the project to clients and galvanize internal teams to deliver exceptional work/results.
Maintain consistent and successful client management throughout the project lifecycle.
Provide high-level project management, staying engaged from start to finish to ensure quality, timeliness, and budget.
Collaborate with leadership to bring strategic solutions to both prospective and existing clients.
Builds a team to deliver company business and revenue goals for assigned market sector
Lead proposal development, presentations, and pitching efforts to win new business.
Craft client engagement strategies and pursuit plans in line with 4Creeks overarching goals
Develop and maintain high-value relationships with civil, municipal, commercial, and infrastructure clients
Shape technical approaches and strategies for winning and delivering work
Act as a visible advocate by engaging in industry and professional organizations
Meet annual sales objectives from both retained and new clients
Form and guide client and project teams to effectively meet client needs
Oversee the financial performance of projects within your client portfolio, including budgets and targets
Coordinate with other client service leaders and internal units to achieve broader business goals
Lead negotiations with clients, teaming partners, and subconsultants
Market Sector and Business Development Responsibilities:
Outside of high level project management, the CSLs are the main driver of key design build client relationships. They are able to develop relationships that progress into consistent revenue within their market sector. They must:
Possess 15+ years of industry experience (20 preferred) with a deep understanding of both Design (Planning, Engineering, Survey) and Construction (Scheduling, General Contracting, construction delivery means and methods).
Expertise to connect with clients across our service offerings (i.e. understands process beginning to end)
Maintain strong technical expertise to accurately scope, price and manage design-build projects.
Step into projects at critical phases to ensure alignment with budget, schedule, and delivery.
Focus on developing strong, lasting client relationships that lead to repeat business and long-term partnerships.
Minimum Qualifications:
Technical background is required this is not purely a sales role. A sales only background will not be considered
15+ years experience within the AEC industry, 20 years of experience preferred
Must be licensed (PE, PLS, AICP, AIA, Class A or B Contractor)
Strong analytical and problem-solving skills.
Ability to work independently and collaboratively within a team.
Experience with Microsoft Office, including Word and Excel is required.
Compensation
The salary will be determined by the candidates skill and experience level and highly competitive with industry standards. The benefits package includes full employee health coverage(50% coverage for dependents), company 401(k) contribution, participation in the Employee Stock Ownership Program(ESOP), and performance bonuses. The expected pay range for this position is $140,000 - $175,000 annually, depending on experience.
About 4Creeks
At 4Creeks Design & Build, we are more than just a Design-Build company; we are a unified team dedicated to delivering excellence from concept to completion. Rooted in Central California, our passion for creating innovative solutions drives us to tackle challenges and transform visions across the region we serve, from California to Colorado and beyond.
Our firm thrives on a collaborative, fun, and challenging work environment, where every team member's value is recognized, and delivering results for our clients is paramount. We believe in the power of collective effort and the unique perspectives each professional brings to the table. Together, we pool our resources, expertise, and creativity to provide comprehensive solutions that change, form, and shape the future of our communities.
As a 100% employee-owned company, we put our people first. Employee ownership creates a unique work environment that will benefit you the first day you walk in the door. You will experience the 4Creeks difference in commitment to quality, a culture of collaboration, and a relentless pursuit of greatness in everything we do. Join us in shaping a new future with a team that is as dedicated to each other as we are to our craft.
How to Apply
For immediate consideration; please apply on our website with your resume and cover letter detailing your background, skills, and experience. Our Human Resource Administrator will contact you promptly for initial interview coordination. If there are any questions, please contact us at *******************.
The Other Stuff
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, apply range of motion within hands and fingers, including sensitivity to touch, and use a computer. The employee frequently is required to talk, hear, and reach with hands and arms. The employee must occasionally lift and/or move up to 50 pounds.
$34k-66k yearly est. Easy Apply 17d ago
Behavioral Health Services Supervisor
Capslo
Customer service manager job in San Luis Obispo, CA
Develops, implements, and monitors behavioral health services in the Child, Youth and Family Services (CYFS) division. Responsible for providing therapeutic services and intervention to enrolled children and families; and division staff. Ensures behavioral health perspectives, practices, and supports are embedded within the division's policies and procedures. Provides training, supervision, and professional development to internal and external learners. Recruits and supervises interns pursuing a career in behavioral health, disabilities, or related fields. Develops relationships with CAPSLO programs and community partners that are able to provide behavioral health support to clients and staff. Represents CAPSLO in local and regional efforts to promote behavioral health in communities. Supports CAPSLO'S mission by providing behavioral health services and education to clients, the staff who serve them, and the community.
Qualifications:
Must have a Master's Degree in Social Work, Clinical/Counseling Psychology, Human Development, Marriage & Family Therapy, or related field (with emphasis in child and family studies).
Must have three years of experience providing counseling or therapy. One year may be substituted with a year of providing therapeutic interventions.
Must have two years of experience working with children, ages 0-5, and their families to address behavioral health concerns.
Must have 2 years of experience in administration, management, supervision, or monitoring in a behavioral health, medical, human services, or educational setting.
Must have two years of experience in training.
Must possess the required licensure, education, training, experience, and/or certification to provide clinical supervision.
Experience working with children with behavioral health and disabilities concerns preferred.
Certifications in specific evidence-based interventions and modalities preferred.
Fluent in two or more languages, including one that supports the needs of the program and community is preferred, but not required.
As the Behavioral Health Supervisor you will:
Provide therapeutic services and interventions to children, families, and staff across the division.
Design and implement behavioral health service models in collaboration with internal teams and parents.
Ensures services are comprehensive and address a wide range of needs and service recipients.
Review and approve behavioral health plans; maintain compliance with all federal, state, local, and funder requirements.
Develop and oversee policies, procedures, tracking systems, and referral processes for behavioral health services.
Manage data collection and reporting for internal use and funder requirements.
Recruit, hire, and supervise behavioral health consultants; coordinate contracts and payments.
Ensure confidentiality compliance and provide related training to staff and families.
Develop and manage a behavioral health internship program, including curriculum, supervision, assessments, and recruitment.
Build partnerships with colleges, universities, and professional organizations to support intern recruitment and development.
Oversee fiscal documentation and collaborate with Finance and directors to ensure budgetary support and effective financial management.
Coordinate ongoing staff development on behavioral health topics including evidence-based practices, crisis response, and therapeutic interventions.
Provide staff with behavioral health resources and technical assistance on screening tools and assessments.
Train staff on observation, referral processes, and identifying behavioral health concerns.
Collaborate with the Behavioral Health & Disabilities Manager to support integrative practices and family engagement.
Support families by interpreting behavioral health concerns, developing outreach materials, and respecting cultural traditions and healing practices.
Ensure behavioral health education is integrated across all service areas (education, health, nutrition, PFCE, ERSEA).
Participate in community assessments to identify behavioral health resources and professionals.
Develop and train staff on monitoring, record-keeping, and reporting systems for behavioral health services.
Track and report on children with behavioral health concerns; contribute to the annual Training and Technical Assistance Plan.
Assist in planning and conducting annual contract monitoring reviews; use data to improve services.
Participate in team meetings to update and implement policies and procedures.
Support the Behavioral Health & Disabilities Manager in building and maintaining community partnerships and MOUs.
Help develop a Health Services Advisory Committee and maintain a county-specific behavioral health resource database.
Network internally and externally to enhance resource knowledge, build relationships, and promote CAPSLO's programs.
Please note this job advertisement is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
To view the full job description click here.
$50k-85k yearly est. 3d ago
Customer Success Manager
TRIC Robotics
Customer service manager job in Santa Maria, CA
TRIC Robotics is revolutionizing crop protection and sustainable farming. By combining ultraviolet (UV) light, robotics, and deep hands-on farm experience, weve developed a patented technology that delivers the most effective chemical-free approach to controlling pests and diseases in fruit production.
Starting in California strawberries, we have quickly gained momentum with commitments from farmers, industry leaders, and investors. Now, we are growing our team.
Were looking for passionate, driven individuals who want to join an innovative, fast-moving company transforming the way our food is grown. If youre excited to shape the future of sustainable agriculture through real-world impact and cutting-edge technology, wed love to hear from you.
Customer Success Manager
This role is a hybrid of customer success, outreach, and sales. Youll work closely with our Business Development Leader to convert interest into contracts, build strong farmer relationships, and ensure a positive experience from first contact through long-term engagement. Youll use the tools and messaging developed by our leadership team to help growers understand how TRIC fits into their operationsand youll serve as the day-to-day face of TRIC for many of our customers.
If you thrive in a people-first, boots-on-the-ground sales role and are passionate about sustainable farming, this is your chance to help scale one of the most innovative companies in agriculture.
Key Responsibilities
Drive new customer acquisition by introducing TRICs solution to growers, following up on leads, and turning interest into long-term contracts.
Manage a consistent sales outreach process, using CRM tools to track contacts, follow-ups, and progress toward regional sales goals.
Use TRICs case studies, ROI calculators, one-pagers, and demo scripts to guide conversations and educate farmers about our value.
Serve as the ongoing relationship manager for assigned accountschecking in regularly, coordinating demos, and ensuring strong communication.
Coordinate and host on-farm demos and field visits, working with growers, field managers, and PCAs to show TRICs robots in action.
Build trust and visibility by attending community events, grower meetings, and industry gatherings on behalf of TRIC.
Help plan and run TRIC-hosted and other industry specific events, such as field days, open demos, and farmer workshops.
Capture customer feedback and assist in developing testimonials, case studies, and referrals.
Maintain a deep understanding of TRICs service model, pricing, operational logistics, and current field performance so you can represent it clearly to customers.
Collaborate with the business development and operations teams to ensure a smooth customer experience from sale to deployment.
Experience & Qualifications
37 years of experience in agricultural sales, customer success, or territory management, preferably in specialty crops.
Familiarity with the strawberry industry in California and existing relationships with growers or PCAs is a strong plus.
A clear, confident communicator with a track record of building trust and closing deals in person.
Experience using sales tools (e.g., HubSpot, Salesforce) to manage pipeline, follow-ups, and customer data.
Ability to guide on-farm conversations about cost, ROI, and operational logistics with both growers and field crews.
Comfortable working independently in a fast-paced, startup environment.
Knowledge of pest and disease control practices is helpful but not required.
Spanish language skills are a plus.
Location & Travel
Based in or near Californias Central Coast (Santa Maria, Oxnard, or Salinas).
Regular travel to customer sites required (34 days per week in-season).
Total Compensation
Salary Range from $75,000-$95,000 depending on experience
Bonus and Equity Structure
Benefits including medical, vision, dental, and 401k
If you're excited to help farmers adopt cutting-edge technology, gain deep, real-world experience in agricultural sales, and play a hands-on role in the future of sustainable farmingwe want to meet you.
$75k-95k yearly 3d ago
Supervisor, Customer Services
Envoy Air Inc. 4.0
Customer service manager job in Santa Barbara, CA
Who we are: Would you like to work for a stable, secure, and fast-growing airline where you will be stimulated, challenged, and have the opportunity to develop your career? If so, read on! Come and work with the best of the best at Envoy Air where you will join a team committed to providing outstanding service.
We offer:
* Amazing employee flight privileges within the American Airlines global network
* Training and development programs to take your career to the next level
* Comprehensive health and life benefits (subject to location)
Pay Range: $43,000 - $49,000
Responsibilities
How will you make an impact?
Responsibilities
* Coordinate the day-to-day station operations by leading and organizing the activities of Agents/Clerks to ensure a safe working environment and on-time dependability.
* Ensure adequate operational coverage; responsible for scheduling and manpower utilization
* Maintain a safe, dependable and consistent operation
* Conduct Agent observations
* Schedule and administer local training including new hire training
* Investigates and resolves operational issues as well as customerservice issues
* Will be provided company uniforms and must adhere to uniform policy
* Participates on operational conference calls, station audits and prepares various reports
* Maintains records such as time and attendance, personnel files and performance
* Supervisors perform Station Agent work, as required. Station Agents have combined duties within ramp service and customerservice operations.
* Create a positive start to a passenger's trip by being the first to greet the passenger and providing a seamless check-in and ticketing experience
* Use appropriate reservation/ticketing software to rebook itineraries, issue boarding passes, and calculate and collect any appropriate fees
* Inform passengers through all aspects of their experience with American Airlines by communicating appropriate information about their trips and belongings
* Guide and direct incoming and outgoing aircraft on the taxiway to ensure that they are entering or leaving their gate safely and on-time
* Load, unload, sort, and appropriately transfer passenger baggage, cargo/freight, and company materials
* Some of these items can weigh up to 75 lbs. Drive ground equipment such as tugs to help the plane push in/out of the gate, belt loaders to help load baggage, and bag carts to deliver baggage to the claim area or the connecting flight
* Collaborate with the internal team to ensure a safe and on-time departure
* May clean the interior of the aircraft, clean and service aircraft lavatories, and/or work in the Baggage Service Office to track the location of baggage
For a more visual insight of what the Agent position entails, check out our "Behind the Scenes at Envoy" clip: Agent Video
Qualifications
Who are we looking for?
Requirements
In this role, Supervisors must be able to perform all duties under sometimes stressful conditions beyond the employee's control while attempting to influence a favorable impression of American Airlines. Supervisors must be self-motivated and safety conscious. Supervisors must be comfortable organizing work groups and handling multiple priorities in a fast-paced environment. The ability to demonstrate qualities of leadership, initiative, and judgment are essential.Position Requirements
* Minimum Age: 18
* High school diploma or GED equivalent
* Possess a valid, unexpired and unsuspended state driver's license; some license restrictions may prohibit a candidate from being considered for this role.
* Must be able to carry, bend, lift and turn with bags weighing up to 75 lbs.
* Ability to work rotating shifts including nights, holidays, weekends, days off, and be able to report to work on a regular and timely basis
* Requires flexibility to work additional hours beyond the regular shift, on short notice, and as needed due to operational necessity
* Must be able to perform all duties in various weather conditions and time constraints
* Ability to read, write, fluently speak and understand the English language
* Possess the legal right to work in the United States
Position Preferences
* A minimum of one year of customerservice experience
* Some locations may desire previous airline experience including working knowledge of an airline's ticketing system and/or ramp operations
Additional Details
* Tattoos, body piercings and/or tongue rings may not be visible while in company issued uniform at any time; tattoos cannot be covered with adhesive bandages or by other methods to render them not visible
* Candidates must fulfill a fingerprint based criminal background check to qualify for unescorted access privileges to airport security identification display areas (SIDA), if applicable
* Candidates must be able to secure appropriate airport authority and/or US Customs security badges, in addition to clearing other airport related requirements, if applicable
* In locations handling US mail, must be able to pass a US Postal Service background check
* This position may be subject to the Department of Transportation (DOT). Federal law requires Envoy to determine a candidate's history with the DOT drug and/or alcohol violation(s) or refusal(s) to test before hiring him/her into a safety-sensitive position
Please note: The description is intended to provide a brief overview of the position. It's not intended to be an exhaustive list of all responsibilities, duties, expectations, and skills required of those in this position. Duties and expectations may be subject to change at any time.
Envoy Air is an Equal Opportunity Employer - Minorities/Women/Veterans/Disabled.
Envoy Air Inc., a wholly owned subsidiary of American Airlines Group, provides regional flight service to American Airlines under the American Eagle brand and ground handling services for many American Airlines Group flights. The company was founded in 1998 as American Eagle Airlines, Inc., following the merger of several smaller regional carriers to create one of the largest regional airlines in the world. Envoy is headquartered in Irving, Texas, with hubs in Dallas/Fort Worth, Chicago and Miami, with a large ground handling operation in Los Angeles. Connect with Envoy on Twitter @EnvoyAirCareers, on Instagram @EnvoyAirCareers, and on Facebook at Facebook.com/envoyaircareers and Facebook.com/EnvoyPilotRecruitment.
#envoymorespend
$43k-49k yearly Auto-Apply 36d ago
Customer Service Supervisor / Human Resources Recruitment Coordinator
All Ways Caring Homecare
Customer service manager job in San Luis Obispo, CA
Our Company
All Ways Caring HomeCare
The CustomerService Supervisor/HR Designee (CSS/HR) is responsible for coordinating quality care and customerservice to our valued clients by assigning them with the appropriate staff, scheduling client services, identifying problem situations, and problem solving to strive for optimal outcomes. The CSS/HR will also provide support to the local branch in various aspects of employee recruitment, screening, hiring, record keeping and compliance. Performing a variety of administrative duties in support of human resources (HR) efforts, to include but not limited to: recruiting, hiring, onboarding, training and HR file compliance.
External Job Description
Understands and ensures adherence to the agreed plan of care for each client in your caseload
Facilitates communication and serving as a liason between the client's circle of care which may include family members, assigned Power of Attorney/spokesperson, guardians, community partners and related agencies
Monitors and escalates changes in client's plan of care, services or condition
Ensures proper documentation and record-keeping for agency payers
Coordinates schedules to ensure adequate staffing and processing of completed visits for billing and payment
Provides consultation and training as needed to Direct Care Staff (Caregivers) to ensure quality care and service
Provides HR support in the areas of employee recruitment, hiring, performance, retention, and compliance
Processes and reviews employment applications in the ATS to evaluate qualifications or eligibility of applicants within the timeline identified
Coordinates or supports new hire on-boarding as well as employee exit meetings
Assists with data management and file maintenance to include day to day data entry and employee data maintenance in the HRIS
Coordinates Personnel Action Forms (PAF) for assigned service site(s)
Ensures compliance with federal, state, and local employment laws and regulations
Monitors ongoing file compliance and ensuring all certifications/trainings are current and documents in the respective tracker
Other duties as assigned
Qualifications
High school diploma or GED; some college coursework or Associates degree preferred
Two or more years of community service, client service or staffing experience
Two or more years of general office and computer experience (i.e. Microsoft O365, scheduling, HRIT)
One to two years of Human Resources with high volume recruiting experience preferred
One to two years in a supervisory role preferred
Prior experience delivering services to the elderly, disabled, or developmentally disabled preferred
Ability to make decisions quickly, and manage confidential information
Excellent customerservice skills and experience working with the public in a friendly and professional manner
General knowledge in the areas of employment laws, human resources processes and procedures, data entry, and client support services
Minimal travel may be required
About our Line of Business
All Ways Caring HomeCare delivers quality, compassionate, and individualized care and support that helps people in need of assistance stay at home - all while maximizing their dignity, privacy, and independence. Whether recovering from illness, injury, or surgery, living with a chronic disability, or dealing with the natural process of aging, services are tailored to meet the individual needs of people of all ages, physical conditions, and cognitive abilities. All Ways Caring HomeCare services include personal care and homemaking programs, professional nursing, older adult care management, Alzheimer's/dementia care, respite care, and other programs. For more information, please visit ********************** Follow us on Facebook and LinkedIn.
Salary Range USD $20.00 - $21.00 / Hour
$20-21 hourly Auto-Apply 50d ago
Assistant Manager / Full Service Salon
Fantastic Sams Cut & Color of Central California
Customer service manager job in San Luis Obispo, CA
Job Description
Come work in a busy salon where stylists can earn over $30 per hour with tips!!!
Fantastic Sams Cut & Color has an immediate need for a Salon Assistant Manager / Cosmetologist who wants to join our fun, creative and busy salon and work in a team-oriented environment. You will be behind the chair and assist in leading day-to-day operations in the salon.
WHY BECOME A PART OF OUR TEAM?
Fantastic Sams Cut & Color is a local, family-owned salon that that offers advancement, creativity and cutting edge technology in a safe, comfortable, and exciting work environment! As part of a franchise system with over 45 years of excellence and 700+ salons, we are the world's largest full-service hair care salon.
Fantastic Sams Cut and Color is a team-oriented, fun, and extremely creative salon where you can learn from some of the top educators in our industry about current and upcoming trends. We are looking for a Salon Assistant Manager that is excited to help lead a team creating beautiful styles that will help our guests look and feel FANTASTIC!
Benefits:
Hourly rate plus progressive pay with no limit on what you can earn
Paid vacation and sick leave
Free continuing education
Referral bonuses
Active marketing program to help your salon steady and valuable clientele
Flexible schedules that support work-life balance
Growth and advancement opportunities with a company that owns multiple salons
Fun work environment with FANTASTIC rewards
We are a full-service salon where every stylist can be creative
Ownership culture - a chance to own the success of a salon and your career
Your career will include:
Assisting the management of the salon and the team
Daily reinforcement of our strong team environment
Working with the stylists everyday to empower them, assist them in their goals and show them how valued they are
Working behind the chair with hair color and highlighting
Working behind the chair with hair cutting for men, women and children
Retail product sales
What we are looking for in an Assistant Manager:
A desire to keep up with current hair cutting and styling trends
Willingness to take part in and encourage your fellow stylists to enroll in free education provided by Fantastic Sams Cut & Color
Ability to work in a fast-paced, fun, busy atmosphere
Valid California Cosmetology license
Self-motivated, energetic, positive, and goal-oriented who always gives exceptional guest service and inspires our team to be the best they can be
Basic computer skills (Ability to learn our Point of Sale system and use Google services)
Previous salon experience
Assistant Manager Responsibilities:
Support goal setting and holding staff accountable for daily duties
Keeping the team focused on their personal goals
Assist as needed with scheduling stylists for shifts
Opening and closing salon duties
Assist in inventory control and ordering supplies
Handling customer complaints to satisfaction
Change your life and your career for the better at Fantastic Sams Cut & Color hair salons.
Equal Opportunity Employer
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$30 hourly 24d ago
Assistant Manager / Full Service Salon
Fantastic Sams Cut & Color of Central California
Customer service manager job in San Luis Obispo, CA
Come work in a busy salon where stylists can earn over $30 per hour with tips!!!
Fantastic Sams Cut & Color has an immediate need for a Salon Assistant Manager / Cosmetologist who wants to join our fun, creative and busy salon and work in a team-oriented environment. You will be behind the chair and assist in leading day-to-day operations in the salon.
WHY BECOME A PART OF OUR TEAM?
Fantastic Sams Cut & Color is a local, family-owned salon that that offers advancement, creativity and cutting edge technology in a safe, comfortable, and exciting work environment! As part of a franchise system with over 45 years of excellence and 700+ salons, we are the world's largest full-service hair care salon.
Fantastic Sams Cut and Color is a team-oriented, fun, and extremely creative salon where you can learn from some of the top educators in our industry about current and upcoming trends. We are looking for a Salon Assistant Manager that is excited to help lead a team creating beautiful styles that will help our guests look and feel FANTASTIC!
Benefits:
Hourly rate plus progressive pay with no limit on what you can earn
Paid vacation and sick leave
Free continuing education
Referral bonuses
Active marketing program to help your salon steady and valuable clientele
Flexible schedules that support work-life balance
Growth and advancement opportunities with a company that owns multiple salons
Fun work environment with FANTASTIC rewards
We are a full-service salon where every stylist can be creative
Ownership culture - a chance to own the success of a salon and your career
Your career will include:
Assisting the management of the salon and the team
Daily reinforcement of our strong team environment
Working with the stylists everyday to empower them, assist them in their goals and show them how valued they are
Working behind the chair with hair color and highlighting
Working behind the chair with hair cutting for men, women and children
Retail product sales
What we are looking for in an Assistant Manager:
A desire to keep up with current hair cutting and styling trends
Willingness to take part in and encourage your fellow stylists to enroll in free education provided by Fantastic Sams Cut & Color
Ability to work in a fast-paced, fun, busy atmosphere
Valid California Cosmetology license
Self-motivated, energetic, positive, and goal-oriented who always gives exceptional guest service and inspires our team to be the best they can be
Basic computer skills (Ability to learn our Point of Sale system and use Google services)
Previous salon experience
Assistant Manager Responsibilities:
Support goal setting and holding staff accountable for daily duties
Keeping the team focused on their personal goals
Assist as needed with scheduling stylists for shifts
Opening and closing salon duties
Assist in inventory control and ordering supplies
Handling customer complaints to satisfaction
Change your life and your career for the better at Fantastic Sams Cut & Color hair salons.
Equal Opportunity Employer
How much does a customer service manager earn in Lompoc, CA?
The average customer service manager in Lompoc, CA earns between $41,000 and $141,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Lompoc, CA