Customer service manager jobs in Midvale, UT - 936 jobs

The Senior Manager of Information Security leads enterprise-wide security strategy, risk management, and data protection efforts. This role is responsible for developing and enforcing policies, managing cybersecurity operations, and aligning security initiatives with business goals. They serve as the primary escalation point for incidents and partner with IT, Legal, Finance, and executive leadership to ensure compliance and resilience across the organization. Key Responsibilities: • Design and implement company-wide security strategies, frameworks, and policies • Lead incident response, vulnerability management, and threat intelligence efforts • Manage security operations and technology across cloud, on-prem, and hybrid environments • Ensure compliance with security and regulatory frameworks (NIST, ISO, PCI, SOC 2, GDPR, SOX) • Partner with Finance, Internal Audit, and external auditors to support SOX and PCI compliance, including audit preparation and remediation efforts • Oversee third-party risk management and vendor security reviews • Present security risks, controls, and KPIs to executives and key stakeholders • Lead company-wide security awareness and training programs Qualifications: • 10+ years of experience in information security, with 5-10 years in a leadership role • Strong knowledge of cybersecurity frameworks, governance, and security architecture • Hands-on experience with enterprise security tools in cloud, on-prem, and hybrid environments. Preferred knowledge and experience with existing tools such as SentinelOne, Guardicore, Check Point, KnowBe4, Tenable, BigID, ShareFile, Imperva, DataGrail, Zilla, and AuditBoard • Excellent communication, influencing, and cross-functional leadership skills • Bachelor's degree required; CISSP, CISM, or similar certifications strongly preferred Team & Travel: • Minimal travel required

About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement. Key Responsibilities: Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment. Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues. Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs). Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization. Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience. Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions. Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction. Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues. Qualifications: Bachelor's degree in business, marketing, or a related field (or equivalent experience). 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations. Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment. Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools. Experience leading digital transformation initiatives and leveraging technology to improve customer support operations. Excellent communication, interpersonal, and problem-solving skills. Ability to think strategically, analyze data, and make data-driven decisions. Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. A passion for customer service and a commitment to delivering exceptional customer experiences. Comfortable challenging the status quo and driving innovation in customer support practices. Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration. Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives. #ZR Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations. We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.

Why Revel? At Revel Media Group, we're redefining how businesses connect, captivate, and communicate through the power of digital signage. Every message matters, and every display, design, and interaction is an opportunity to create meaningful impact. Communication is at the heart of what we do, and our innovative approach ensures that businesses can reach their audiences in ways that are engaging, dynamic, and memorable. Who We Are Revel is a team built on creativity, collaboration, integrity, and impact. We are thinkers and doers who bring intention, curiosity, and bold ideas to every project. Our culture celebrates innovation, embraces challenges, and values every voice, because we know that true success comes from working together with purpose and alignment. We are guided by a clear Mission and Vision, leading with intention, creating environments where every message inspires action and every interaction drives connection. Your Path to Success At Revel, success is multi-dimensional: personal, professional, and financial. We empower you to take ownership of your growth. With clear career paths, leadership development, and personalized growth plans, we ensure that your goals are visible, actionable, and supported every step of the way. At Revel, your impact is visible, your growth is your investment, and your success aligns with our shared mission and vision. Together, we create a workplace where intention meets action, innovation drives results, and every individual has the opportunity to thrive. At the heart of Revel Media Group lies our driving force, encapsulated in the powerful word ACTION. This isn't just a concept, it's the essence of who we are and how we operate! At Revel Media Group, you'll join a team that's shaping customer experiences while building meaningful careers where passion, purpose, and principles guide every step of your growth. At Revel Media Group, we are transforming business communication through digital signage. We seek a strategic and execution-focused Director of Client Success to build our Client Success organization, ensuring an exceptional experience for our customers. As a hands-on leader, the Director will design the Client Success department, establishing the necessary people, processes, and technology for effective service. This role, classified at the Director level, involves defining client service tiers, developing onboarding programs, and setting success metrics to minimize churn and maximize satisfaction. The Director will oversee Revel's Client Success systems, guiding platform selection and optimizing workflows for client engagement. They will report to the Chief Revenue Officer (CRO) and initially manage a small team, expanding to three direct reports within 12 months. Based in Kaysville, UT, the position is expected to start in Q1 2026 and offers a competitive base salary with performance-based bonuses. The role requires up to 15% domestic travel for client meetings and collaboration with Sales, Support, Product, and key accounts. The role also includes on-call responsibilities as needed to address critical client escalations or product launches. Additionally, the Client Success Director must be available during peak periods, including client onboarding, major product deployments, and quarter-end reviews. Revel Media Group is a tobacco-free employer, and all new hires must submit to a drug and background check.

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $21.15 Maximum Salary: $29.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Composed of Chromalox, Durex Industries, Vulcanic, and Thermocoax businesses, Electrical Thermal Solutions (ETS), part of Spirax Group, creates electrical process heating and temperature management solutions, including industrial heaters and systems, heat tracing, and a range of component technologies. At Chromalox, we build advanced thermal technologies for the world's most challenging industrial heating applications. Headquartered in Pittsburgh, Pennsylvania, we got our start with an innovative solution 100 years ago when a self-taught engineer invented the first metal-sheathed resistance heating element. It was this then-advanced thermal technology that launched an entire industry. We excel in industries that have high expectations. We are acknowledged as experts at delivering solutions that exceed specifications, limit risk, and reduce operating costs. Join us as we continue to provide solutions to our customers and the world! The Role: The Senior Operations Cost & Customer Service Manager is a key member of the plant leadership team responsible for driving profitability improvements, overseeing financial and cost analysis activities, and leading the customer service function at Chromalox. This role integrates operational finance expertise with customer service leadership to strengthen performance across the plant, improve customer experience, and support strategic decision-making. The ideal candidate brings strong knowledge of manufacturing cost flows, proven experience leading direct reports, and the ability to influence cross-functionally across Finance, Operations, Engineering, Procurement, and Customer Service. This position offers a unique opportunity to support bottom-line improvement, enhance customer support processes, and drive meaningful operational and financial impact. Your Responsibilities: Customer Service Leadership * Lead, develop, and mentor the customer service team to ensure high-quality, timely, and accurate support to internal and external customers. * Manage daily workflows, performance metrics, and service-level expectations. * Partner with Operations, Sales, Planning, and Supply Chain to resolve escalated customer issues. * Implement and maintain standard operating procedures that improve responsiveness, order accuracy, and overall customer experience. * Identify and execute process improvements that enhance customer satisfaction and operational efficiency. Operations Cost Analysis & Financial Support * Collect, interpret, and analyze cost information, including variances between quoted, standard, and actual costs. * Identify root causes of cost variances and work with stakeholders to support corrective actions. * Assist in month-end closing activities and financial reporting in partnership with the Plant Controller. * Review and validate continuous improvement (CI) savings and track financial impacts. * Support physical inventory processes and ensure accuracy in cost-related data. Procurement & Supply Chain Alignment * Provide analytical insights to support cost-effective purchasing decisions and supply chain optimization. * Review and analyze significant purchase price variances (PPV) and collaborate with Procurement on corrective actions. Data Insights & Process Improvement * Transform complex financial and operational data into clear, actionable insights for leadership. * Identify process gaps and lead improvements across both the cost analysis and customer service functions. * Support cross-functional initiatives focused on operational efficiency, data accuracy, and cost control. Compliance & Audit Support * Ensure adherence to internal policies, procedures, and audit requirements. Support internal and external audit requests as needed with accurate and timely documentation. Special Projects * Perform additional cost analysis, financial modeling, customer service assessments, and improvement initiatives as assigned by the Plant Controller or site leadership. Requirements: * Degree in Accounting, Finance, Business, or a related field; or equivalent experience considered. * Experience in a manufacturing environment, including collaboration with engineering, operations, procurement, or supply chain teams. * Strong understanding of manufacturing processes, including BOMs, routings, labor reporting, standard costing, and overhead allocations. * Proven experience leading direct reports, including coaching, performance management, and workflow oversight. * Prior experience managing or supporting a customer service function strongly preferred. * Proficiency with ERP and accounting systems (e.g., JDE, SAP, Oracle). * Advanced Excel and strong Microsoft Office skills. * Strong analytical and problem-solving skills with the ability to synthesize and communicate complex data. * Effective communication and interpersonal skills with the ability to collaborate across all organizational levels. * Ability to balance multiple priorities and adapt in a fast-paced, dynamic environment. * Strong attention to detail, organizational skills, and a commitment to continuous improvement. At Chromalox, we are not just an employer but a champion of equal opportunities and inclusivity. We are dedicated to fostering a workplace that adheres to the highest hiring standards and is free from discrimination and harassment. Chromalox is an equal opportunity employer; our commitment extends to all aspects of employment, ensuring that no individual is mistreated or discriminated against based on race, color, sex, religion, sexual orientation, national origin, disability, genetic information, pregnancy, or any other protected characteristic as defined by federal, state, or local laws.

Odyssey House is looking for a Full Time Customer Experience Coordinator to join our Admissions Team! Summary: Odyssey House's Mission is "Empowering people to heal and build better lives." We are dedicated to helping individuals and families reclaim their lives through effective substance abuse treatment, prevention, and mental health services. Our programs address education, job skills, healthcare, sober housing, behavioral management, and aftercare support to ensure lifelong success. We are proud to be the largest treatment provider in Utah, with the most innovative programs available. ‘We Are Recovery,' and we mean it with all our hearts. Location: Salt Lake City Admissions Office Compensation: $40,000 salary Schedule: Monday - Friday Full-Time Benefits Include: $9,000/year tuition eligibility Paid continuing education/training opportunities Monthly incentives and awards Casual dress and atmosphere Health insurance: medical, dental, vision, FSA, long & short-term disability Competitive 403b Match after 1 year Accrue up to 34 paid days off annually Wellness perk: convert ½ of unused sick time to vacation at year-end Sabbatical program after 5 years of service (we pay you to take a vacation!) On-demand pay - access earned wages early (conditions apply) Extra time off & gift packages for employees after 90 days 24/7 Employee Assistance Program (EAP) for mental health and more Position Summary: The Customer Experience Coordinator plays a critical role in supporting Odyssey House's admissions experience, client feedback systems, and Junior Executive (JETS) engagement. Reporting to the Chief Experience Officer (CXO), this role helps shape both the individual client experience and broader strategic insight across the agency. The Coordinator bridges daily client support and systems-level feedback by organizing input from multiple stakeholders and co-leading initiatives that promote a trauma-informed, collaborative culture. This role supports de-escalation in admissions, manages LACA tracking, handles feedback collection logistics, co-facilitates internal culture-building efforts, and helps document and analyze experience trends. Additionally, the Coordinator oversees or assists with internal programming such as JETS, suggestion boxes, town halls, and podcast content-all with a focus on clarity, collaboration, and connection Client Support & Admissions Engagement Key Duties: Monitor LACA data for trends and bring forward recurring themes for review Support care planning for clients deemed non-readmittable Assist with de-escalation of clients in admissions or pre-enrollment crisis Provide backup to the call team, particularly with youth referrals or partner engagement Support touring, onboarding, and orienting staff with client experience insight Cadence: Daily: LACA monitoring, admissions support, crisis de-escalation Weekly: Core Team follow-up, staff tours, call team backup Monthly: Readmission flag review and admission trend reporting Client Feedback Collection & Analysis Key Duties: Manage and organize suggestion boxes and feedback collection systems Coordinate execution of survey efforts Organize and store client feedback in accessible formats for CXO and leadership Analyze collected data for trends and opportunities Support development of reports, presentations, and solutions from insights KPIs: Suggestion Box Audit Rate: 100% collection monthly from all programs Survey Participation: Minimum 50% response rate from each program quarterly KPIs: Suggestion Box Audit Rate: 100% collection monthly from all programs Survey Participation: Minimum 50% response rate from each program quarterly Cadence: Monthly: Suggestion box reviews, trend documentation Quarterly: Survey administration, analysis, and strategy sessions JETS Program & Departmental Collaboration Key Duties: Coordinate the Junior Executive Team (JETS) program alongside the CXO Plan and support mentoring sessions, team branding, and culture-building efforts Assist in documenting collaboration outcomes, wins, and follow-ups Co-host the agency podcast and elevate staff and client voices Promote cross-departmental connection. Cadence: Weekly: JETS meetings, podcast prep, touring coordination Monthly: Core team participation, suggestion box management Quarterly: Program survey launch and analysis, JETS impact review Requirements Qualifications: Strong analytical skills with the ability to interpret data and draw actionable insights. Excellent organizational and project management skills. Proficiency in data analysis tools and software. Strong communication and presentation skills. Ability to work collaboratively with cross-functional teams. Prior experience in customer experience management or related roles is a plus. Willingness to travel as required for alumni engagement events and program management. Valid driver's license and reliable transportation (if required for inter-campus coordination) Ability to pass a background check per Utah DHHS regulations Employment offers are contingent upon successful completion of required pre-employment screenings, which may include background checks, fingerprinting, applicable sex offender registry screenings for Adult Residential roles, and other position-related verifications. Roles requiring driving are subject to a Motor Vehicle Record (MVR) review and valid Utah driver's license. All employees of Odyssey House are required to adhere to: Odyssey House mission, philosophy, and scope of service; Division of Human Services Code of Conduct and all other relevant service contract requirement standards; ensuring a safe environment for all clients and staff; providing exemplary customer service to both internal and external customers; fostering a positive work environment; ensuring high-quality client care within the scope of the assigned position. Each employee is expected to clearly understand roles and responsibilities regarding the following: Specific job positions, time management, personnel file requirements, client record system, incident reporting, mandatory training requirements, maintaining proper client boundaries, and individual rights of clients and staff. Physical Demands of the Job: Ability to lift up to 15 lbs., drive (or adequate alternate transportation), sit for prolonged periods, and perform light to moderate physical activity at times. EEOC Statement: Odyssey House is an equal-opportunity employer. All aspects of employment, including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate based on race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, veteran status, or any other status protected under federal, state, or local law. Salary Description 40,000

About Us Kenect is on a mission to revolutionize customer communication and engagement for businesses across North America. Founded with a deep understanding of the challenges businesses face in connecting with their customers, Kenect helps companies streamline communication, enhance customer satisfaction, and drive growth through its innovative messaging and reputation platform. Trusted by thousands of businesses, our passionate team is committed to building technology that fosters closer connections and helps businesses thrive in a digital-first world. About this role Working on the Customer Success team you will be the primary contact for the customer relationship within your portfolio. You will address day-to-day questions, hold account reviews with key stakeholders, resolve escalation issues, and communicate customer needs internally to influence business priorities. This requires a high level of organization, exceptional communication skills, and an ability to adjust with our fast-paced organization. What you will be doing Retain existing customers, grow your portfolio, and drive adoption of the Kenect platform. Escalate issues to internal stakeholders that may arise to get appropriate support to solve the customers problems. Conduct weekly/monthly/quarterly follow ups, as appropriate, to assess the overall health of the account and identify successes and potential red flags. Have crucial conversations Maintain customer data i.e., contacts, account health, significant events, etc. in company supported CRM. Delivering and communicating ROI for our clients, throughout the customer lifecycle. Skills & qualifications 2+ years of Customer Success experience in a SaaS or software company. Driven, self-motivated, enthusiastic and with a “get things done” attitude. Ability to manage a large portfolio of clients with amazing task and time management. A+ organization skills Results-driven mentality, with a bias for speed and action. Knowledge of Salesforce is a plus Our company values we hope you showcase Unwavering Customer Obsession See it, Solve it, Get it Done Build, Adapt, Win What Kenect offers Health, Dental, Vision, Life & Disability Insurance Your birthday is a paid day off Onsite gym Breakroom full of snacks and drinks Convenient location next to freeway entrance/exit We believe in hiring self-motivated team members who can run alongside us without needing to be “managed” along the way. Yes, we have managers and 1:1s. Yes, we believe in giving open two-way feedback. We also believe in having team members that can run without the daily guidance that some companies prefer. Kenect is an equal opportunity employer. We are an organization comprised of people of all kinds of backgrounds, and believe this mix is precisely what makes us strong. All employment decisions at Kenect are based on business needs, job requirements, and individual qualifications without regard to race, color, religion or belief, family or parental status, or any other status protected under federal, state, or local law.

Working at Breeze Airways is an exciting endeavor and a serious commitment to bring “The World's Nicest Airline” to life. We work cross-functionally with truly awesome Team Members to deliver on our mission: “To make the world of travel simple, affordable, and convenient. Improving our guests travel experience using technology, ingenuity and kindness.” Breeze is hiring- join us! The Manager Airport Experience and Reliability oversees a Team of Airport Duty Supervisors, ensuring a Seriously Nice experience for Airports throughout our network while maintaining operational reliability and compliance. This role leads the Supervisors on Duty and acts as the primary day-of representative for Airport Standards & Learning and Airport Operations leadership within the OCC to Dispatch, Flight Operations, and Inflight. Reporting to the Director, Airport Operations Standards in Learning, this role ensures the supports of the entire Airport experience - from day-of operation support, investigation assistance, monitoring and improving resources for Airports and coordinates with the entire Guest Service Training Department on projects to drive continuous improvements to the Guest Experience and drive operational excellence. This role reflects Breeze's commitment to Safety, Kindness, Integrity, Ingenuity, and Excellence. Here's what you'll do Lead, coach, and mentor Airport Supervisors on Duty, fostering a culture of accountability, collaboration, and operational excellence. Oversee scheduling, workload distribution, and performance evaluations for the team. Lead and oversee the Airport Duty Supervisor team in the OCC to ensure consistent, high-quality support for Airport Operations Team Serve as the Airports operational point of contact for day-of performance, reliability tracking, and support Irregular Operations recovery, as needed Ensure compliance with FAA, TSA, DOT, and company standards across all airport operations. Monitor and analyze reliability data to identify trends and recommend proactive strategies Support investigations, fact-findings, and corrective actions in collaboration with Airport Operations Team Develop and maintain Airport Operations Playbook, aliging with Airport Operations & Airport Operations Standards & Learning Teams to provide standardizing processes, communications, and decision-making across all shifts Partner with Airport Operations Standards & Learning Leadership to drive creation of tools and resources for Airports Team Members Track and report performance metrics to leadership; recommend changes to enhance operational efficiency and Team Member experience Other duties as assigned Here's what you'll need to be successful Minimum Qualifications Bachelor's degree or equal equivalent experience 5+ years of relevant Airport Operations management experience 5+ years of experience in people leadership leading a diverse workforce Strong knowledge of FAA, DOT, TSA Regulations & Airport procedures Strong analytical, organizational, and problem-solving skills High performance orientation; able to prioritize and make sound decisions under pressure Excellent communication and interpersonal skills, with the ability to influence and partner across multiple functions Willingness to travel and work varied hours to support operational needs Must pass a DOT pre-employment drug test, TSA fingerprint-based criminal history records check, and a Breeze background check Preferred Qualifications 7+ years in Airport Operations leadership or operational reliability management Proven record of improving operational performance or reliability metrics Experience in developing playbooks, SOPs, or process documentation Skills/Talents Models Breeze's values: Safety, Kindness, Integrity, Ingenuity, and Excellence Advanced computer proficiency (MS Office, Workday, SharePoint, and reporting tools) Demonstrated ability to lead through change and influence cross-functional outcomes Skilled in conflict resolution, coaching, and performance management Exceptional attention to detail and follow-through Able to maintain confidentiality and exercise sound judgment Perks of the Job Health, Vision and Dental Health Savings Account with Breeze Employee Match 401K with Breeze Employee Match PTO Travel on Breeze and other Airlines too! Breeze Airways provides equal employment opportunities to all Team Members and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws. This policy applies to all terms and conditions of employment, including recruiting hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation and training. Breeze Airways will never request your Social Security Number, Driver's License or Date of Birth on our job postings. Job Postings requesting any or all of this information should be regarded as a scam. To ensure you are applying to an actual Breeze Airways posting, please apply online at ***************** then click “Careers” at the bottom of the page.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. Job Responsibilities: + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. Qualifications: + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023616

Job Description Call Center Director At Serenity, our mission is to help patients take back their lives by delivering innovative, alternative treatment options for a wide range of mood disorders. Our call center team plays a vital role in fulfilling this mission, serving as the first point of contact and setting the foundation for an exceptional patient experience. As the Call Center Director, you will lead a rapidly growing team that supports multiple physician practices across the country. You will be responsible for overseeing critical centralized processes, driving operational excellence, collaboration with our sales and marketing lead generation strategies, and ensuring every interaction reflects our people-centric, patient-focused values. This is a meaningful opportunity to make a lasting difference for individuals who need it most. Responsibilities Provide strategic leadership and daily oversight to Patient Care Coordinator team, ensuring efficient, high-quality operations. The patient coordination team includes phone agents, escalations, back-office functions across multiple sites and states. Proven ability to foster well-balanced sales and patient centric outcomes. Manage full-cycle talent processes, including hiring, training, coaching, development, performance management, and retention. Identify trends, uncover root causes, and recommend solutions to improve team performance, drive engagement, and enhance the patient experience. Leverage data to monitor, evaluate, and improve complex processes and workflows. Establish and exceed key department metrics, performance standards, and operating policies. Streamline service level expectations and ensure team adherence to quality and responsiveness requirements. Experience in WFM (RTA and Forecasting). Build and scale the Customer Care function as the organization continues rapid expansion across the US. Foster a culture of compassion, accountability, and excellence aligned with Serenity's mission and values. Qualifications 6-10 years of Director level experience leading large teams in a high-growth, sales and service-driven environment; startup or early-stage company experience strongly preferred. Proven experience within a call center or high-volume inbound communications environment across multiple channels (phone, AI, email, chat, social). Strong ability to identify, coach, and measure critical competencies and performance metrics. Genuine passion for supporting individuals struggling with mental health challenges. Demonstrated judgment and decision-making skills, with the ability to prioritize effectively in a fast-paced environment. Alignment with Serenity's mission and ability to translate it into operational priorities. Self-driven, proactive, exceptional attention to detail, and motivated by continuous improvement. Excellent customer service, communication, and problem-solving skills. Comfortable communicating and collaborating with professionals at all levels. Ability to travel as business needs requires, currently averages 1 week per month. Benefits Competitive pay Medical, dental, and vision insurance (Serenity covers 90% of the premium) Life insurance Flexible Spending Account (FSA) Paid time off, Sick pay, and 401(k) 10 paid major holidays Bi-weekly paid team treats & lunches Onsite fitness center Who We Are Serenity Healthcare empowers patients with advanced medical technologies that provide long-term relief-even when traditional treatments have not succeeded. We are deeply committed to delivering the highest-quality patient experience. This commitment starts with our people. We invest in our employees and foster a culture that is people-centric, collaborative, positive, proactive, and rich with opportunities for both personal and professional growth.

Job DescriptionDescription: At Audio Enhancement, we help empower learning in the classroom every day. We believe in what we do, and how we do it. We take care of each other, exceed our customers' expectations, and build success through partnership, friendship, and trust-with our team members, partners, and customers. Team members who work hard, pursue excellence, and have a positive attitude can expect to grow with us as we grow. At Audio Enhancement, we're looking for “lifers”-members of our Audio Enhancement family who believe in our mission, share our passion, and want to spend their careers making a difference in education. The Customer Experience Supervisor provides leadership, coaching, and operational oversight for the Sales Liaison Team and Customer Experience Specialists. This role ensures customers receive exceptional service, consistent communication, and high-quality support throughout their lifecycle. The Supervisor partners closely with Sales to strengthen customer relationships, coordinate site visits, support demonstrations and trainings, and ensure AE solutions are positioned for long-term satisfaction and expansion. The role drives execution excellence, fosters strong internal collaboration, and ensures both teams deliver a seamless, customer-obsessed experience that supports retention, adoption, and revenue growth. Duties Include: Provide regular supervision and coaching for Sales Liaisons and Customer Experience Specialists Maintain clear expectations for customer communication, responsiveness, professionalism, and delivery of on-site/virtual support Facilitate skill-building in areas such as customer engagement, relationship management, product knowledge, and professional presentation Foster a collaborative, positive, and high-accountability team culture aligned to Audio Enhancement's values and department goals Serve as the point of escalation for customer issues arising from either team Collaborate with the Customer Success Manager to address complex challenges or recurring themes. Monitor weekly reports and schedules Assist with monthly KPI meetings Provide regular updates to leadership on team performance, customer issues, risks, and opportunities Continue to support customers in your territory as needed Requirements: Must have been a Sales Liaison or a Customer Experience Specialist for at least one year. Compensation and Benefits: Competitive benefit package includes medical, dental, and vision insurance, Employer-funded Health Savings Account (HSA), Paid Time Off (PTO), paid holidays, Employer-funded Short Term Disability Insurance, Employer-funded Life Insurance, matching 401k. To learn more about Audio Enhancement, visit ************************ For quick inquiries, contact *****************************

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $15 - $17 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Description ICO aspires to be recognized by trade partners as the premier investment and real estate firm in Utah and to build a great firm by attracting, developing, exciting and retaining superior talent who emulate the ICO Values. We are P³ ‐The Most Positive People on the Planet! Have you ever wanted to run a Command Post or send out troops to save the day? As our Service Supervisor you'll be managing an intricate compound of beautiful, contemporary apartment buildings and several of our amazing technicians. The Goal? To make sure the perfectly manicured lawns, gardens and operating facilities surround our stunning resident homes look their best, and keep their hi‐tech appliances running smooth. It's a big job. Are you the one to take it on? General Summary of Associate Responsibility: To support and assist all aspects of the community operations, while reporting to and acting under the direction of the Community Manager. Knowledge / Skills / Ability: Intermediate level math skills necessary to add, subtract, multiply, divide, decimals, fractions, and calculate percentages in order to complete financial records, budgets, and other fiscal reporting. Must be available for emergency calls nights and weekends as needed. Preferred Education and Experience: A high school diploma or equivalent and professional knowledge of business discipline are required. HVAC/R certification preferred. Ability to follow detailed oral/written instructions. Deliver SUPERIOR customer service. Ability to track and inventory material and parts Residential Standards To provide assistance by performing general maintenance duties, to include: Handle “on call" duties whenever needed. Responsible for unsupervised, timely completion of occupied apartment service requests in accordance with predefined company and property standards. Responsible for all aspects of maintenance of the property, including resident satisfaction and contribution to property occupancy goals. Participate in preventive maintenance programs as well as ongoing maintenance and repair of all mechanical systems of the property, to preserve and maintain the asset. Keep the grounds and common areas clean at all times Handle “on call" duties whenever needed. Other duties as assigned. Community Inspections and Quality Assurance Review New construction walks as needed Walk with landscapers monthly to ensure outstanding curb appeal Quarterly trash shoot inspections, if applicable Annual walk with construction/management Prepare for HUD inspections Financial Performance Assist with bidding for new contracts Ensure completion of annual capital expense projects Maintain vendor/contractor relationships Implement strategies for decreasing maintenance related costs ICO Companies offers a competitive compensation package including monthly and quarterly bonuses, 401K, health, vision, dental and life insurance and discounted rent program.

Wheeler Machinery Co. in Salt Lake City, Utah is seeking to hire a Service Operations Supervisor for Wheeler Power Systems Field Service Operations. This role oversees and supports field service employees and customers by supervising, scheduling, and organizing daily operations. Key responsibilities include building and managing a high-performance team, handling performance management, coordinating service schedules, invoicing customers, managing resources, and participating in Caterpillar Process Improvement initiatives. The position also involves strong customer communication, opening and closing work orders, issuing purchase orders, maintaining timecards, ensuring DOT compliance, and verifying completion of all required employee training. This is a non-bargaining unit position. Required Qualifications: Must have an excellent safety record. Safety will be this role's top priority with a commitment to use the TRACK Safety Program. Good interpersonal skills interacting with customers in person, via phone, e-mail, etc. Must work well in a team environment and be willing to assist others. Positive, open-minded attitude, willing to think outside of the box and present new ideas to achieve the product support objectives. Attention to detail with good time management and follow up skills. Understands the importance of equipment availability to our customers. Will work closely with product support management to develop solutions to any customer concerns in a timely manner. Willingness to respond to after-hour emergency calls and customer needs. Manage employee schedules to ensure all time commitments to customers are satisfied. Must be able to interact well with direct reports, having the desire and ability to develop employees. Understands problem ownership: When given a problem will take ownership of it and determine the best solution to the problem. Knowledge and experience with the Microsoft suite of products (Word, Outlook, Excel). Preferred Qualifications: Experience with the Caterpillar Power Systems product line to include generators, ATS, switchgear, and UPS. 1-3 years' experience with operational leadership or management. Experience in the Power Systems and Industrial Engine markets. __________________________________________________________________________________________________________________________ Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c).

Responsible for daily operations of at least one of the following areas within Culinary Services; retail, catering, or patient meals. This role provides direction related to creating an exceptional experience for patients and guests. This position will oversee operations of this service line under the direction of a manager, following system-level best practice standards, supporting quality initiatives, meeting regulatory compliance, supervising caregivers, and realizing consumer expectations. Responsible for hiring, coaching, and counseling of staff on performance issues. Usually spends at least 50% of the time performing administrative/supervisory duties. At Intermountain, we are not your standard institutional hospital food. Our hospitals employ professional chefs, culinary leaders, cooks, and nutrition care associates. We treat our hospitals and catering events like hotels, with restaurant-quality cafes and a guest-centric culture of hospitality for our patients and caregivers. With high-quality food as medicine, we bring new life into the world of hospital nutrition services and are making a difference in the lives of our patients every day. **Work Schedule** + **Full Time, 40 hours per week** + **Availability Needed:** Friday-Tuesday, variable shifts assigned to support business needs between 6:00am-11:00pm + **Variable Shifts:** 5:30am-2:30pm, 12:30pm-9:00pm, 2:30pm-11:00pm + Benefits Eligible: Yes; Medical, Dental, Vision, Education Assistance. Click here for more details (***************************************************************************************** **Essential Functions** + Leads team and daily operations of assigned areas and ensures tasks are completed. + Manages all human resources functions including hiring, training, mentoring, evaluating, conflict resolution, constructive discipline, and termination. + Manages employees to ensure that food safety standards and regulatory guidelines are met. + Assists in scheduling to ensure appropriate level of staffing and coverage for vacation and call-ins within budget. Manages overtime and premium pay with budget. + Resolves issues such as service recovery, coaching/redirecting caregivers, and rearranging staffing. + May lead patient areas and has competency in modified diets and patient meal standard works + Implements established best practices to deliver exceptional care and service at the appropriate cost. + Assists in keeping storage areas clean and organized to ensure all Joint Commission and Health Department guidelines are followed. **Skills** + Food Service + People Management + Hospitality + Computer Literacy + Interpersonal Communication + Food Safety and Sanitation + Problem Solving **Qualifications** + **Food Handler Permit or ServSafe certification is required by first day of work** + **ServSafe certification obtained within 90 days of hire date if not current.** + **Two or more year of experience in fast food management, including problem solving, interviewing, training and coaching team members** + Demonstrated ability to work in a commercial kitchen. + Demonstrated ability to lead a diverse team + Follows recipes and/or instructions in the preparation of food items and appropriately utilizes commercial cooking equipment + Demonstrated highly effective verbal, written, interpersonal, and communication skills. + Experience using word processing, advanced or complex spreadsheet and database applications, internet and e-mail and scheduling applications, as well as computerized tracking systems. + Preferred: Certified Dietary Manager Certification + Ongoing need for employee to see and read information, labels, monitors, identify equipment and supplies, and be able to assess customer needs. + Frequent interactions with customers that require employee to communicate as well as understand spoken information, alarms, needs, and issues quickly and accurately. + Manual dexterity of hands and fingers to manipulate complex and delicate equipment with precision and accuracy. This includes frequent computer, phone, and cable set-up and use. + Expected to lift and utilize full range of movement to transport, pull, and push equipment. Will also work on hands and knees and bend to set-up, troubleshoot, lift, and carry supplies and equipment. Typically includes items of varying weights, up to and including heavy items. + Remain standing for long periods of time to perform work. + Tolerate extremes in temperature such as performing work at a grill or in a refrigerator and tolerate exposure to cleaning chemicals. **Location:** Intermountain Health Intermountain Medical Center **Work City:** Murray **Work State:** Utah **Scheduled Weekly Hours:** 40 The hourly range for this position is listed below. Actual hourly rate dependent upon experience. $21.70 - $31.90 We care about your well-being - mind, body, and spirit - which is why we provide our caregivers a generous benefits package that covers a wide range of programs to foster a sustainable culture of wellness that encompasses living healthy, happy, secure, connected, and engaged. Learn more about our comprehensive benefits package here (***************************************************** . Intermountain Health is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. At Intermountain Health, we use the artificial intelligence ("AI") platform, HiredScore to improve your job application experience. HiredScore helps match your skills and experiences to the best jobs for you. While HiredScore assists in reviewing applications, all final decisions are made by Intermountain personnel to ensure fairness. We protect your privacy and follow strict data protection rules. Your information is safe and used only for recruitment. Thank you for considering a career with us and experiencing our AI-enhanced recruitment process. All positions subject to close without notice.

About Nature's Sunshine: Nature's Sunshine is a leading health and wellness company that manufactures and distributes high-quality natural supplements worldwide. Our rich history and commitment to innovation empower individuals to achieve optimal health and well-being. The Opportunity: As the Director of Global Customer Support, you will be a pivotal leader in driving our customer-centric strategy and ensuring exceptional experiences for our valued customers worldwide. You will lead and develop a high-performing global customer support organization, leverage technology, and foster a culture of continuous improvement. Key Responsibilities: * Strategic Leadership: Develop and execute a global customer support strategy aligned with Nature's Sunshine's overall business objectives, enhancing customer satisfaction, loyalty, and retention. * Team Leadership: Lead, mentor, and inspire a diverse team of customer support professionals across multiple locations, fostering a collaborative and results-oriented environment. * Operational Excellence: Oversee the efficient and effective operation of global customer support call centers, ensuring consistent service levels, accurate information, and timely resolution of customer inquiries and issues. * Digital Transformation: Champion digital transformation initiatives to optimize customer support processes, enhance self-service capabilities, and leverage technology to improve key performance indicators (KPIs). * Customer Advocacy: Act as a passionate advocate for the customer, ensuring their voice is heard and their needs are met throughout the organization. * Cross-Functional Collaboration: Collaborate closely with sales, marketing, product, and other departments to develop integrated strategies and programs that enhance the overall customer experience. * Performance Management: Monitor and analyze key performance indicators (KPIs) related to customer satisfaction, resolution rates, cost per contact, and other relevant metrics. Identify areas for improvement and implement data-driven solutions. * Process Improvement: Continuously evaluate and improve customer support processes, policies, and procedures to enhance efficiency, effectiveness, and customer satisfaction. * Risk Management: Work closely with the compliance and legal departments to address complaints, policy enforcement, and termination issues. Qualifications: * Bachelor's degree in business, marketing, or a related field (or equivalent experience). * 8-10+ years of progressive experience in customer support leadership roles, focusing on global operations. * Proven track record of building and leading high-performing customer support teams in a fast-paced, high-volume environment. * Strong understanding of contact center technologies, CRM systems (e.g., Nice in Contact), and workforce management tools. * Experience leading digital transformation initiatives and leveraging technology to improve customer support operations. * Excellent communication, interpersonal, and problem-solving skills. * Ability to think strategically, analyze data, and make data-driven decisions. * Demonstrated ability to build strong relationships and collaborate effectively with cross-functional teams. * A passion for customer service and a commitment to delivering exceptional customer experiences. * Comfortable challenging the status quo and driving innovation in customer support practices. * Demonstrated experience building organizational relationships, fostering open communication, and cross-functional collaboration. * Proven aptitude in living the 'Customer Experience' and collaborating with customer service colleagues globally to meet customer expectations through organizational objectives. #ZR Nature's Sunshine is dedicated to being a Force of Nature that champions social and environmental wellness. We are focused on building a team of professionals with diverse backgrounds and experiences to become the natural supplement company of the future. By celebrating the individuality and unique perspectives of our workforce, we empower our employees to share the healing power of nature with more people around the world. And through our commitment to sustainable processes, renewable energy usage and waste reduction initiatives, we're devoted to preserving nature and its power for future generations. We believe we are stronger together, and our ongoing commitment to diversity, equity, inclusion and belonging ensures that every employee is treated with fairness and respect. Because doing what's right-in the right way-is how we succeed as a company and a society.

At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career. Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express. The GCS U.S. Large Enterprises Client Group manages strategic corporate payment relationships with clients, including many multi-national organizations and acquires new corporate payments customers with revenue over $300M. This Manager, Large Enterprises Client Group is responsible for deepening strategic account relationships and growing the corporate payments spend in a portfolio. **Job Responsibilities:** + Serve as payments expert for all corporate payments solutions within portfolio to deliver on the GCS value proposition. + Engage, develop and strongly influence mobilizers across multiple levels within the client's organization to demonstrate American Express' differentiated value and achieve profitability objectives. + Maintaining detailed understanding of the customers' business, their organizational goals and objectives. + Attend earnings calls, review annual financial reports, 10-K, and other financial tools to help identify and analyze client growth opportunities. + Interface with various divisions of American Express to develop and implement customized and strategic account plans. + Achieve portfolio growth and retention targets. + Influence and innovate to overcome complex client barriers, resolve escalated issues, and manage internal stakeholders. + Lead development of proposals and pricing for client renewal and expansion, negotiate client contracts, and oversee implementation of solutions. + Identify portfolio growth opportunities and deliver on plan to achieve, collaborating with internal resources to maximize/expand supplier network and spend growth. + Proactively provide expertise on policies, benchmarking, and recommendations to optimize programs, reduce costs and drive efficiencies for clients. + Identify and develop relationships with decision-makers within client organizations to influence program management and growth. **Qualifications:** + Seeking a minimum of 5 years prior strategic relationship management and/or sales experience. Ideal skill set includes the following: + Must possess a sense of urgency to drive results. + Experience with managing complex and challenging clients. + Ability to foster and build new executive relationships and develop a strong web of influence within the defined client portfolio. + Demonstrate a deep resilience to drive results and win. + Entrepreneurial approach to portfolio management; able to identify opportunities and mange through sales process. + Innovative and collaborative approach to solving problems and overcome barriers impacting client value or growth. + Proven relationship management skills demonstrating a comfort level and effectiveness in seeking out and establishing relationships at C-levels and within cross-functional areas within Fortune 500 companies + Demonstrate effective oral and written presentation and communication skills, with the ability to influence internal and external partners. + Ability to gain in-depth understanding of client needs, to develop and execute a client-focused account plan with limited support and guidance. + Ability to effectively present products, technical solutions, and financials to clients in a strategic manner. + Must be able to work in a virtual environment + Ability to effectively influence and manage change and display solid leadership skills. + Sells with integrity, in alignment with compliance and internal partner business requirements. **Qualifications** Salary Range: $89,250.00 to $150,250.00 annually bonus benefits The above represents the expected salary range for this job requisition. Ultimately, in determining your pay, we'll consider your location, experience, and other job-related factors. We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally: + Competitive base salaries + Bonus incentives + 6% Company Match on retirement savings plan + Free financial coaching and financial well-being support + Comprehensive medical, dental, vision, life insurance, and disability benefits + Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need + 20 weeks paid parental leave for all parents, regardless of gender, offered for pregnancy, adoption or surrogacy + Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) + Free and confidential counseling support through our Healthy Minds program + Career development and training opportunities For a full list of Team Amex benefits, visit our Colleague Benefits Site . American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, disability status, age, or any other status protected by law. American Express will consider for employment all qualified applicants, including those with arrest or conviction records, in accordance with the requirements of applicable state and local laws, including, but not limited to, the California Fair Chance Act, the Los Angeles County Fair Chance Ordinance for Employers, and the City of Los Angeles' Fair Chance Initiative for Hiring Ordinance. For positions covered by federal and/or state banking regulations, American Express will comply with such regulations as it relates to the consideration of applicants with criminal convictions. We back our colleagues with the support they need to thrive, professionally and personally. That's why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture. Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually. US Job Seekers - Click to view the " Know Your Rights " poster. If the link does not work, you may access the poster by copying and pasting the following URL in a new browser window: *************************** Employment eligibility to work with American Express in the U.S. is required as the company will not pursue visa sponsorship for these positions. **Job:** Sales **Primary Location:** United States **Schedule** Full-time **Req ID:** 25023645

EōS Fitness is bold, upbeat, and motivating. Not only in our fitness routines, but in our work environment as well. Like our members, our employees know how to rise to a challenge and handle it head on. EōS Fitness' Core Purpose is to create loyal, lifelong fans and exercise practitioners. To achieve this purpose, our Core Values are: Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be A Team Player, and Fight Hard To Win. Core Purpose: To create loyal, lifelong fans and exercise practitioners. We are seeking a dynamic and highly organized Member Experience Manager to support EōS members and guests by delivering best-in-class service. This individual will be responsible for delivering exceptional customer service, addressing member concerns, resolving billing issues, and responding to member feedback. The Member Experience Manager will partner with gym department managers to train, motivate, and develop front desk staff while ensuring that our facility is clean, friendly, and well- maintained. As a key leader in our Company, you will model our core values and work closely with department managers to support the overall success of the gym. Position Purpose: Develop a team that delivers exceptional customer experience and hits business objectives. Core Purpose: To create loyal, lifelong fans and exercise practitioners. Responsibilities: Takes Initiative in identifying ways to enhance the member experience. Serve as the first point of contact for member concerns, ensuring quick resolution of service issues, billing questions, or other concerns. Address member complaints with professionalism, empathy, and a solution-oriented mindset to maintain positive relationships and high retention rates. Support member retention through developing and executing strategies to engage members, including promptly handling membership concerns, resolving service issues, and offering personalized outreach to members. Monitor trends in member satisfaction and provide actionable insights to improve retention and overall satisfaction. Collaborate with gym department managers to review and respond to member surveys and feedback promptly, addressing any areas for improvement and celebrating successes. Ensure members feel heard and valued, maintaining an open line of communication. Support online reputation management by reviewing member comments on various platforms, ensuring a timely and consistent voice that reflects our values and professionalism. Partner with the Operations Manager to support, lead, train, and coach the front desk team, providing ongoing feedback and development to maintain best in class customer service. Partner with department managers and their teams to support facility operations, including cleanliness standards and safety protocols to provide the best-in-class member experience. Embody the Company's core values (e.g., Take Personal Responsibility, Be Optimistic & Have Fun, Learn & Grow, Be a Team Player, Fight Hard to Win) in all daily interactions and decision- making. Serve as a leader who inspires the team to uphold the Company's culture and deliver on our core purpose of creating loyal, lifelong fans and exercise practitioners. Qualifications: Proven experience in customer service or front-line leadership, preferably in the fitness, hospitality, or service industry. Excellent communication (written and verbal), problem-solving, and interpersonal skills. Ability to multitask and thrive in a fast-paced, customer-facing environment. Strong organizational skills and attention to detail. Proficiency with fitness management software, social media platforms, and Microsoft Office Suite. Knowledge of fitness industry operations, including membership management and billing processes. Requirements: Must successfully pass background check. Must Obtain a CPR certification within 30 days of employment. * Must attend EōS Ethos and Customer Service Training within 30 days of employment. * Ability to work in a gym setting; move about club floors and rooms; communicate with employees, members, and the public Ability to access and operate the Company computer system including preparing documents, entering data into computer system, read reports from a computer data base or email system Ability to bend routinely and repetitively to lift more than 40 lbs. Hourly Pay Range $15 - $17 USD Benefits and Perks: A highly energetic and collaborative team. A management team that cares about your professional development. Free membership for you and plus one family member. Discounted Personal Training, and merchandise - including supplements. Employee referral program. Daily Pay offered - access your funds before payday. Competitive pay plus vacation, holiday, and sick pay.* Group Health, dental, vision, Supplemental Life, Employee Assistant Program and even Pet Insurance are offered!* 401(k) + Company matching!* Personal education growth options with Sophia Learning. * Based on eligibility of tenure and full-time vs. part-time employment. EōS Fitness is an Equal Opportunity Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. Employment decisions are based on qualifications, merit, and business needs, without regard to race, color, religion, gender identity, sexual orientation, national origin, age, disability, or any other legally protected status. To view more information on our CCPA policy, click HERE. EEO is The Law - click here for more information Equal Opportunity Employer Minorities/Women/Protected Veterans/Disabled EōS Fitness participates in the government eVerify program. Please review the details of this program by clicking here . We endeavor to make this site accessible to any and all users. If you would like to contact us regarding the accessibility of our website or need assistance completing the application process, please contact the Recruiting Help Line at ********************************* or by calling ************. To check on the status of your application, please visit the Greenhouse Candidate Portal at my.greenhouse.com for updates.