Post job

Customer service manager jobs in North Port, FL

- 448 jobs
All
Customer Service Manager
Service Manager
Customer Experience Manager
Service Supervisor
General Manager
Plant Manager
Store Manager
Call Center Manager
Zone Manager
Customer Success Manager
Customer Care Manager
Personal Service Manager
Service Lead
  • Plant Manager

    Oldcastle APG 4.1company rating

    Customer service manager job in Lehigh Acres, FL

    Oldcastle APG, a CRH Company, is North America's leading provider of innovative outdoor living solutions that enable customers to Live Well Outside. The manufacturer's portfolio of premier building products inspires endless possibilities while providing enduring outdoor spaces where people can connect, reflect and recharge. Award-winning brands include Belgard hardscape, Echelon Masonry, MoistureShield composite decking, RDI railing, Catalyst™ Fence Solutions, Sakrete packaged concrete, Amerimix mortar, Pebble Technology International pool finishes, Lawn & Garden mulches and landscape features, and Techniseal sands and sealant technologies. Job Summary The Plant Manager is responsible for the overall plant operations, including all production and ensuring all employees strive to meet the standards set forth by the company for Safety, Quality, Efficiency, Preventative Maintenance, and Housekeeping. Job Location This is an on-site position based in Lehigh Acres, FL. Job Responsibilities Direct all plant manufacturing processes and ensure quality products while maintaining a safe work environment Plan and direct the layout of equipment, workflow and workforce utilization as well as participating in the procurement of raw materials, supplies and other production needs Planning and establishing work schedules, assignments and production sequences to meet production goals Other duties and responsibilities related to the nature of the job may be assigned on a temporary or permanent basis as needed Job Requirements Bachelor's degree and/or three or more years as a plant manager in a similar industry or equivalent combination of education, training, and experience Ability to review and discuss results of production reports and P&L statements Strong working knowledge of OSHA and safety procedures Purchasing experience preferred Ability to train and instruct employees Knowledge of construction products and basic knowledge of electronics and programmable controllers preferred What CRH Offers You Highly competitive base pay Comprehensive medical, dental and disability benefits programs Group retirement savings program Health and wellness programs An inclusive culture that values opportunity for growth, development, and internal promotion About CRH CRH has a long and proud heritage. We are a collection of hundreds of family businesses, regional companies and large enterprises that together form the CRH family. CRH operates in a decentralized, diversified structure that allows you to work in a small company environment while having the career opportunities of a large international organization. If you're up for a rewarding challenge, we invite you to take the first step and apply today! Once you click apply now, you will be brought to our official employment application. Please complete your online profile and it will be sent to the hiring manager. Our system allows you to view and track your status 24 hours a day. Thank you for your interest! Oldcastle APG, a CRH Company, is an Affirmative Action and Equal Opportunity Employer. EOE/Vet/Disability CRH is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, status as a protected veteran or any other characteristic protected under applicable federal, state, or local law.
    $70k-91k yearly est. 3d ago
  • General Manager - Commercial HVAC & Plumbing

    Crane Talent Group

    Customer service manager job in Fort Myers, FL

    Crane Talent Group is running this search on behalf of its client. Role: General Manager - Commercial HVAC & Plumbing Report to: EVP of Service Manager: 20-30 Technicians Classification: Exempt THE COMPANY The client is a leading commercial plumbing and HVAC company. Founded in the 1970s, the company has expanded its operations throughout the southeastern United States. The company prides itself on its solid reputation for quality and reliability, with various divisions to serve commercial and industrial clients across different industries. POSITION PURPOSE The General Manager (GM) is responsible for the overall leadership, profitability, and operational performance of the Fort Myers, FL location. This includes achieving planned growth, revenue, operating income, customer retention, and safety goals. The GM drives results by implementing company strategies and operating philosophies through effective leadership of the location team, ensuring all operations are delivered in a timely, cost-effective, high-quality, and customer-focused manner. ESSENTIAL FUNCTIONS AND BASIC DUTIES Location Performance & Annual Plan Achieve location financial and operational goals in bookings, revenue, gross profit, expenses, and operating income. Ensure performance aligns with company objectives while meeting local market demands. Management & Leadership Delegate responsibilities clearly through position descriptions, objectives, and procedures. Ensure subordinates accept accountability and are evaluated consistently. Conduct performance audits and provide coaching and corrective action as needed. External / Customer Relations Build and maintain strong relationships with customers, vendors, and community partners. Represent the location professionally to maximize profitability and customer delight. Internal Relations Collaborate with corporate leadership and other locations to resolve issues, share best practices, and identify growth opportunities. Training & Development Motivate, coach, and develop staff at all levels. Ensure training programs are in place to address skill gaps and prepare new hires for success. Sales & Market Growth Partner with the location Director of Sales to meet or exceed annual booking goals. Support sales campaigns, assist with key accounts, and identify new business opportunities in the location market. Field Operations & Productivity Direct operations to provide the right tools, materials, and logistical support to field staff. Ensure labor costs are controlled through efficient staffing and scheduling. Promote and enforce safety compliance, conducting regular audits and reinforcing company safety culture. Financial & Administrative Oversight Monitor billing, cash flow, collections, and expenses to ensure location profitability. Approve new accounts within credit policy guidelines. Ensure timely, accurate, and compliant documentation of contracts, proposals, and agreements. Systems, Processes, and Programs Evaluate and update location operating procedures to improve efficiency and effectiveness. Implement corporate programs and adapt them to location-level needs. Customer Agreements Oversee preventive maintenance agreements, ensuring renewals, proper pricing, escalations, and minimal cancellations. Special Projects Execute corporate initiatives and location-specific projects as directed by the Executive Vice President. PRIMARY OBJECTIVES Financial Objectives Achieve location financial plans for bookings, revenue, margin, operating income, and agreement base growth. Operational Objectives Meet safety goals (e.g., zero OSHA recordables, jobsite compliance). Ensure customer satisfaction and retention through timely service and quality delivery. Ensure all subordinates have job descriptions, objectives, and annual performance reviews. Provide onboarding and training for all staff and track compliance. Manage staffing, hiring, promotions, and terminations appropriately. QUALIFICATIONS Required Knowledge Strong knowledge of HVAC and plumbing services, office practices, and recordkeeping. Proficiency in ERP, CRM, and other business software applications. Experience Minimum 10 years of progressive leadership in sales and operations, with prior location or business-unit management strongly preferred. Skills & Abilities Strong organizational and leadership skills. Excellent communication, customer relations, and problem-solving abilities. Ability to manage multiple priorities under pressure. Must maintain an insurable driving record. PHYSICAL AND MENTAL REQUIREMENTS Physical Primarily office-based with frequent site visits. Ability to climb ladders and carry up to 50 lbs. Manual dexterity for computer use and paperwork. Mental Strong reasoning and decision-making ability. Proficiency in financial analysis and operational problem-solving. Effective written and verbal communication at all organizational levels. PERSONAL ATTRIBUTES Professional presence and credibility. Positive attitude with a collaborative, team-oriented mindset. Customer-focused, adaptable, and results-driven. Self-starter with strong follow-through and accountability. WORKING CONDITIONS Standard office environment with routine travel to customer sites and field locations. Occasional exposure to extreme temperatures when visiting job sites.
    $43k-78k yearly est. 2d ago
  • General Manager - Sunset Bar + Grill at Little Harbor

    Suntex Marinas

    Customer service manager job in Ruskin, FL

    OUR TEAM IS GROWING ONCE AGAIN! Come join the #FunInTheSun The General Manager is responsible for managing day to day operations of Food & Beverage operations. This is a hand's on position that includes oversight of all aspects of operations including cost of sales, customer experience and revenue growth. Must be able to be proactive in solving problems and identify new revenue opportunities evaluating risk/reward formula in decision making process. DUTIES AND RESPONSIBILITIES: Customer Experience-exceeding overall customer's expectations Daily walkthrough-providing feedback to various areas Providing effective communication to management team and staff Menu development revision of menus as required Effective management of events and holidays Management of all financial reporting including but not limited to inventory, revenue and customer satisfaction Assist Accounting with any follow up needed with daily operational items (cash drop variance, credit cards, accounts receivable, payroll, etc.) Oversight of effective cost management (payroll & cost of sales are the largest expenses) Work with VP F&B on quarterly adjustments to marketing program to achieve customer satisfaction goals Conduct regular staff meetings Provide assistance as needed with other F&B operations or projects within Suntex Planning and oversight of training and development for employees and managers Achieve or exceed annual budget Compliance with local health department regulations Continue to promote an environment that encourages teamwork Maintain an open-door policy with staff EDUCATION AND EXPERIENCE: Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role Proven customer service experience as a manager Ability to organize and prioritize work Knowledge of computers (MS Word, Excel). Proficient in the following dimensions of restaurant functions: food planning and preparation, purchasing, sanitation, security, company policies and procedures, personnel management, recordkeeping, and preparation of reports. Ability to work in a team environment to achieve team, department and corporate goals Ability to collaborate effectively with internal and external customers Adaptable to a fast-paced environment Some knowledge of marina operations or willingness to be trained in them Effective communicator who can collaborate with teammates and guests Ability to organize and prioritize work Must have flexible schedule to include working weekends and holidays during busy season;
    $42k-76k yearly est. 3d ago
  • Store Manager - Rural King

    Rural King Supply 4.0company rating

    Customer service manager job in Cape Coral, FL

    About us Rural King Farm and Home Store strives to create a positive and rewarding workplace for our associates. We offer opportunities for growth, competitive benefits, a people first environment, and an opportunity to work alongside dedicated associates who share a passion for providing an exceptional experience and service to our rural communities. Whether you are starting an entry-level position or joining with professional experience, Rural King encourages professional growth and provides the necessary resource to help you succeed and grow with us. When you join the Rural King team, you become a contributing member in supporting the needs of and making a difference in the lives of those within the people and communities we serve. How we reward you 401(k) plan that provides a 100% match on the first 3% of your contributions and 50% of the next 2% * Healthcare plans to support your needs * Virtual doctor visits * Access to Centers of Excellence with Barnes Jewish Hospital and Mayo Clinic's Complex Care Program * 15% Associate Discount * Dave Ramsey's SmartDollar Program (no cost to you!) * Associate Assistance Program * RK Cares Associate Hardship Program * 24/7 Chaplaincy Services What You'll do The Store Manager is responsible for creating and executing a business plan to achieve the store's performance goals which includes achieving sales budget, building market share, and driving omnichannel sales. The Store Manager integrates and strategically drives sales via online, print advertising, social media, mobile apps and in-store engagement. This position builds revenue by equipping the store's team of associates in product knowledge, understanding of the day-to-day store operations, sales, safety & loss prevention, store appearance, customer service, and merchandising. This position requires strong leadership skills and the ability to motivate and supervise associates. Enhance the customer experience and drive sales by creating, planning, developing, and implementing an online and community presence through creative social media posts, store events, vendor and associate presentations, and customer trainings Analyze online and physical store results, identify opportunities and make decisions in collaboration with others to drive sales and successful initiatives for the store Seek knowledge of new skills, local competitor practices, and retail trends applying learnings to your store's online and physical experience Manage and grow BOPIS (buy online, pick up in store) sales with associates and customers Through collaboration with the District Manager and store associates, analyze operational processes, customer trends, and business results to determine appropriate actions necessary to achieve business objectives Teach and coach behaviors to management team and associates which enables a high performing team to consistently deliver a best-in-class customer experience Possess the autonomy, independent judgment, and discretion in leading the team to achieve or exceed the goals and strategies of the store Create and ensure quality execution of development plans, building associate's capabilities, measured by success of the overall store operations in conjunction with customer and associate feedback Build confidence and create an optimistic, rewarding and collaborative work environment in which associates are encouraged to grow to support succession and talent pipeline goals Present information to District Manager and Store Support to inform and educate about the business, operational efficiencies, product sell through, and customer feedback Acts as a trusted leader with thorough understanding of the impact of initiatives on customer experience, workload, productivity, associate engagement, and store compliance Uphold the commitments to the company's processes and policies, values, and mission Lead your associates in a way that exemplifies the leadership principles taught in Thrive and reinforce Thrive skills with managers who report to you Manage store budget for daily operations and initiatives to achieve business objectives tied to the P&L Drive an outstanding associate experience via the hiring, onboarding, performance feedback, and ongoing development Hold team accountable for overall performance and act to decrease losses, minimize shrink and all forms of risk ensuring store compliance standards are met Ensure attractive, safe, and accurately priced merchandise displays Responsible for the maintenance and upkeep of the building and grounds Responsible for effectiveness of technology to ensure a seamless customer experience across all channels Demonstrate effective and consistent communications and interpersonal skills Demonstrate effective problem-solving and analytical skills Maximize inventory, cash control, and loss prevention techniques May be required to cross train and perform other duties SUPERVISORY RESPONSIBILITIES Supervise and direct the assistant managers, department managers, and store associates Has authority into the job status of associates: hiring, firing, promotions, and assignments Essential Qualities for Success 2+ years retail management experience Be an outgoing self-starter who enjoys working with people Computer knowledge in Excel and Word Proficient user of computer software systems Ability to interact with the team in a fast-paced environment, remaining flexible, proactive, resourceful and efficient Ability to multi-task and coordinate, analyze, observe, make decisions, and meet deadlines in a detail-oriented manner Ability to work independently without supervision Ability to work a 50-hour workweek (10-hour shifts, 5 days per week) with varied hours, days, night, and weekends as business dictates Must meet federal requirements to qualify to obtain a Federal Firearms License (FFL) and any applicable local requirements Ability to access and use the in-store computer, scanning system, and wireless handheld unit Ability to participate in our online applicant and new hire onboarding process remotely Ability to complete computer-based training Use general office equipment such as computer, telephone, copy machine, fax machine, calculator Ability to operate retail scanner, forklift, pallet jack, ladder, and other retail equipment PHYSICAL REQUIREMENTS Good visual acuity Ability to lift, push, and/or pull a minimum of 30 pounds repetitively and 31-50 pounds intermittently Ability to stand and/or walk for long periods of time Ability to use a ladder and/or pallet jack Close vision for computer work Repetitive wrist movements on keyboard Ability to walk up and down stairs multiple times per day Ability to verbally communicate effectively and professionally with all audiences (in-person or via handheld transceiver) Reasonable accommodations may be made to enable individuals with disabilities to perform essential job functions. We are an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, national origin or ancestry, sex, age, physical or mental disability, veteran or military status, genetic information, sexual orientation, marital status, or any other characteristic protected by law. We use E-Verify to confirm the employment eligibility of all newly hired associates. To learn more about E-Verify, including your rights and responsibilities, please visit *********************
    $33k-44k yearly est. 2d ago
  • Customer Experience Manager - Victoria's Secret - Edison - Fort Myers, FL

    Victoria's Secret 4.1company rating

    Customer service manager job in Fort Myers, FL

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $24.05 Maximum Salary: $33.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $24.1-33 hourly 18d ago
  • Job Coordinator / Customer Service Manager

    Designed Theatre Visions Inc.

    Customer service manager job in Fort Myers, FL

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance About Us: Serving South Florida since 2001, Designed Theatre Visions is a local company dedicated to bringing home entertainment and automation dreams to life. We create, install, and manage all systems alike that help make home tech smarter, safer, and more enjoyable. We also offer a range of low-voltage services to the commercial market. Job Description: Designed Theatre Visions is excited to welcome a warm, experienced Job Coordinator / Customer Service Manager to our team. We're looking for someone with a solid background in job coordination, customer service, and project management, ideally with over 5 years of experience. The right person will enjoy working independently, taking initiative, and solving problems efficiently. Excellent communication skills - written, verbal, and interpersonal - are essential for engaging effectively with team members, vendors, and customers. We value professionalism and a friendly approach in every interaction. Daily job duties include (but are not limited to) building out the schedule for DTV Technicians (min 1-week out, would like to get to 2-3 weeks out), scheduling with clients, review of all clocked time vs. time sheets vs. work orders, turning in service WOs for billing, assisting DTV Technicians with getting their parts in the morning, working with Procurement to make sure parts are all ready for the next day and upcoming projects, answering the phones (normal business hours and after hours), project coordination and project management, scheduling with construction trades (contractors, subcontractors, etc.), turning in closed projects for billing, scheduling with vendors, staying on top of Home Watch clients (departure/arrival), schedule Home Watch services accordingly, other tasks as assigned by your supervisor. Job Qualifications Required: Applicants NEED to have the following qualities and attributes: Must be extremely organized and able to coordinate all jobs. Must posses professional computer operation experience. Demonstrate proficiency in Microsoft Windows, Outlook, Excel, Word, Etc. We will be moving to a new ERM platform, this will be new to everyone. Must be capable of effectively communicating with staff and customers. Must posses professional job coordination and customer service skills. Must be reliable (on time), dependable (do anything), and hard working. Skills Required: Must demonstrate a strong desire to work in and contribute to a successful team environment. Must be self-motivated, as duties are often required to be performed without direct supervision. Must possess a professional work ethic and represent Designed Theatre Visions professionally. Must have a willingness to learn new concepts, methods, and technology constantly Must be energetic, independent, and able to handle a wide range of tasks. Must have excellent verbal and written communication skills. Other Requirements: Must have a clean criminal background Must pass a drug test (Drug Free Workplace) Must maintain a valid driver's license with a clean driving record at all times. Must have a clean and neat appearance at all times (we do have visitors on occasion). Must have reliable transportation to and from work; this is an in person position. Job Type: Full Time (some OT and some Weekend work is required) Work Location: In Person Direct Reports: None Education: High School or Equivalent (Required) Experience: 5+ years Job Coordinator / Customer Service Representative experience (Required) 3+ years Project Management experience (Highly Desired) Language: Bi-Lingual is a plus. Primary: English (Required) Secondary: Spanish (Highly Desired) License/Certifications: Drivers License (Required) Ability To Commute: Must be able to report daily to Fort Myers, FL 33912 (Required)
    $33k-61k yearly est. 25d ago
  • Entry Level Openings: CUSTOMER SERVICE

    Nuview Connections

    Customer service manager job in Fort Myers, FL

    NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description Entry Level Openings: CUSTOMER SERVICE LOOKING TO HIRE 8 - 10 STAFF MEMBERS TO START IMMEDIATELY! Fort Myers & Surrounding Areas ________________________________________ Customer Services Representatives Full Time / Part Time ________________________________________ We have currently expanded and we have quickly become one of the fastest growing and most successful advertising firms in the Indiana Area. We provide exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. Our firm is currently looking for several Entry Level customer service, marketing, and management positions to be filled. We are proud that our company provides top notch customer service and we are looking for candidates that will not only excel in the area, but that are ready for success and long term growth within our company We are currently offering Full Time and Part Time positions. We also offer Full Paid One-on-One Training. Our business is extremely proud of the employees that we have and their ability to use excellent customer service to catapult our business to the top. Experience is not necessary but any background in the following is a huge plus: • Customer Service • Retail • Sales • Restaurant • Marketing • Advertising • Public Relations • Management • Shift Lead or Team Lead Qualifications Best qualified candidates should have the following: Positive Attitude Excellent Communication Skills Ability to Multi-Task Enjoys Working in Fast-Paced Environment Motivated Leadership Qualities IMPORTANT NOTE This opportunity has nothing to do with: •NO DOOR TO DOOR •NO BUSINESS TO BUSINESS •NO TELEMARKETING •NO CALL CENTER SUBMIT YOUR RESUME TODAY FOR AN INTERVIEW!!! Please make sure to include your best contact number! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-61k yearly est. 60d+ ago
  • Customer Success Manager

    Tenex.Ai

    Customer service manager job in Sarasota, FL

    TENEX is an AI-native, automation-first, built-for-scale Managed Detection and Response (MDR) provider. We are a force multiplier for defenders, helping organizations enhance their cybersecurity posture through advanced threat detection, rapid response, and continuous protection. Our team is comprised of industry experts with deep experience in cybersecurity, automation, and AI-driven solutions. Backed by leading investors, we are rapidly growing and seeking top talent to join our mission of revolutionizing the MDR landscape. As a Customer Success Manager (CSM) at TENEX, you will play a pivotal role in ensuring our customers achieve their security goals and derive maximum value from our platform and services. You will be the primary advocate for our customers, driving adoption, satisfaction, and long-term success. Location: This role will require onsite in our Sarasota, FL location. Culture is one of the most important things at TENEX.AI-dive into our culture deck at culture.tenex.ai to see how we live it every day, with a deep emphasis on the collaboration and community that only in-person work delivers. This role is for those already in Sarasota, Florida (outside Tampa), or ready to relocate / commute here, where bold innovators ignite cybersecurity revolutions. Escape the overly inflated cost of living and sky-high tax burdens of places with our incredibly aggressive relocation packages, designed to make the move for you and your family seamless, lucrative, and life-changing-think zero state income tax unlocking your full earning potential! Join us in this sun-soaked paradise, embracing unparalleled personal freedom, a pro-business powerhouse climate, year-round amazing weather, and a very pro-family culture headlined by the nearby master-planned utopia of Lakewood Ranch, boasting top-tier amenities, schools, and community vibes that fuel work-life mastery. Job Responsibilities: Act as a trusted advisor to customers, ensuring they fully leverage TENEX's MDR platform to meet their cybersecurity needs. Own the customer relationship post-sale, driving engagement, retention, and expansion opportunities. Develop and execute customer success plans, ensuring smooth onboarding and continued adoption of TENEX's services. Serve as the voice of the customer, providing feedback to internal teams to drive continuous product and service improvements. Conduct regular business reviews with customers to assess security posture, provide insights, and align on future goals. Proactively identify risks and implement strategies to mitigate churn, ensuring high customer satisfaction. Collaborate cross-functionally with Sales, Product, Engineering, and Security Operations teams to deliver exceptional customer experiences. Educate customers on best practices, new features, and enhancements to maximize their security outcomes. Track and analyze customer usage data to identify trends, opportunities, and areas for improvement. Facilitate contract renewals and support expansion efforts in partnership with the Sales team. Travel as needed (10-15%) to meet with key customers and strengthen relationships. Required Skills & Qualifications: Technical & Industry Expertise 3+ years of experience in Customer Success, Account Management, or a related role in cybersecurity, SaaS, or MDR services. Strong understanding of cybersecurity principles, threat detection, and incident response. Familiarity with SIEM, EDR, SOAR, or other security technologies is a plus. Customer-Focused Skills Proven ability to manage customer relationships, drive adoption, and ensure customer satisfaction. Strong problem-solving and analytical skills to identify customer pain points and deliver solutions. Excellent communication and presentation skills, with the ability to convey complex security concepts in an easy-to-understand manner. Soft Skills Highly organized with strong project management capabilities. Ability to work independently while collaborating effectively with internal teams. Passion for helping customers succeed and a proactive approach to relationship management. Education Bachelor's degree in Cybersecurity, Computer Science, Business, or a related field (or equivalent experience). Certifications such as CISSP, CISM, or CSM (Certified Customer Success Manager) are a plus. Why Join Us? Opportunity to work with cutting-edge AI-driven cybersecurity technologies and Google SecOps solutions. Collaborate with a talented and innovative team focused on continuously improving security operations. Competitive salary and benefits package. A culture of growth and development, with opportunities to expand your knowledge in AI, cybersecurity, and emerging technologies. If you're passionate about combining cybersecurity expertise with artificial intelligence and have experience with Google SecOps and Chronicle, we encourage you to apply!
    $55k-97k yearly est. Auto-Apply 60d ago
  • Customer Experience Coordinator (Part Time) - Fort Myers, FL

    Veterinary Emergency Group

    Customer service manager job in Fort Myers, FL

    ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information. Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized, with strong attention to detail Strong communication skills; able to interact positively with anyone and everyone The ability to multitask and thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Problem solving skills and a focus on innovation Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend. Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
    $29k-60k yearly est. Auto-Apply 8d ago
  • Manager, Resident Experience - Memory Care

    Inspired Living at Hidden Lakes

    Customer service manager job in Bradenton, FL

    Job Description Are you creative, compassionate, and ready to take the next step in your career? Do you love planning meaningful activities that brighten the lives of seniors - especially those living with memory loss? At Distinctive Living, we believe in creating moments that matter. Our Director of Resident Experience (Life Enrichment) plays a vital role in bringing joy, connection, and purpose to the lives of up to 68 residents in our boutique Memory Care community. This is a perfect opportunity for an Activities Coordinator or Life Enrichment professional who's excited to step into a leadership role and design a program that truly makes an impact. What You'll Do Lead the Fun: Create engaging daily activities - from exercise groups and crafts to music, games, and community outings. Bring Joy & Purpose: Develop monthly calendars that support social, spiritual, physical, and intellectual well-being. Get Creative: Plan special quarterly events, coordinate entertainers, and bring fresh ideas to life. Know Your Residents: Build relationships, learn their stories, and design activities that reflect their unique interests. Team Player: Work with caregivers, dining, and leadership to ensure activities are integrated into the overall community experience. Take Residents Out & About: Organize safe and fun outings that keep residents connected to the larger community. What We're Looking For Experience in senior living activities, life enrichment, or recreation therapy A passion for working with older adults, especially those living with dementia Creativity, organization, and energy to keep programs fresh and fun Leadership potential - ready to move from coordinator to director High School Diploma required; Degree in Recreation Therapy, Social Services, or related field preferred Why You'll Love This Role Competitive Benefits! The chance to step into leadership and build your own programs A supportive team and Executive Director who value your ideas A close-knit memory care community where you'll know every resident by name A role that lets you be creative, purposeful, and make a real impact every single day If you're ready to grow your career and create meaningful experiences for seniors, we'd love to meet you. Apply today and help us make Inspired Living Hidden Lakes a place where every resident feels connected, valued, and inspired. Job Posted by ApplicantPro
    $30k-59k yearly est. 10d ago
  • Aircraft Cabin Service Lead

    G2 Secure Staff 4.6company rating

    Customer service manager job in Fort Myers, FL

    Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. Responsible overseeing crew, responding to client and employee needs and addressing any issues with supervisor. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have a valid driver's license. 5. HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Physical exam may be required to confirm above. 6. Must pass pre-employment and random drug test. 7. Must complete a criminal background check. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must be able to verbally direct in English. 10. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS). 11. 10-20% outside work. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must meet necessary requirements to obtain a security sensitive identification badge. 14. May be required to work weekends, overnight shifts and holidays. 15. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange. 2. Provision aircraft as directed with required ship supplies by aircraft type 3. Leave notice for supervisor to re-order supply items that are running low. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 8. Attend meetings and inservices as required. 9. Utilize appropriate communications channels and maintain records, reports and files as required. 10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 11. Adhere to company policies and procedures and participate in achievement of company objectives. 12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 13. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $32k-44k yearly est. 2h ago
  • Inpatient Care Manager - Fort Myers, FL

    Monogram Health 3.7company rating

    Customer service manager job in Fort Myers, FL

    Inpatient Care Manager The Inpatient Care Manager reports directly to the Market Physician Executive (MPE) within their Pod and is responsible for engaging with Monogram's attributed patients and their families in inpatient facilities. This role's primary responsibility is to find, engage and enroll new patients in the Monogram program. However, this person will also spend time visiting currently enrolled patients who are hospitalized and provide support with discharge planning or social services. The Inpatient Care Manager might also complete these activities occasionally for patients in outpatient settings, such as dialysis centers or primary care clinics. In all these situations, the Inpatient Care Manager will need to be empathetic, inquisitive and resourceful to identify and solve for the patient's unique needs. In many instances, this person will need to coordinate with hospital or payer staff to gain access and reach these objectives. The Inpatient Care Manager must be confident and able to overcome barriers to access facilities and patients. This person will attend their Pod's daily concurrent review rounds, to stay apprised of newly admitted patients and build their work queue for the day. The needs of the Pod's change frequently so it's important that the Inpatient Care Manager maintain a tight working relationship with their MPE, Market Administrative Coordinator (MAC) and Clinical Performance Lead (CPL). Roles and Responsibilities * Attends daily concurrent review rounds with Pod clinical leaders and works with their manager to build a daily work queue * Reviews inpatient and emergency room admission data through Monogram's care events * Conducts pre-visit research to better understand each patient's background and potential needs * Drives to and finds patients in facilities to engage with them and facilitate enrolling them in the Monogram program * Assesses patient's cognitive status to ensure effective communication, and verifies patient identification and contact details for HIPAA compliance * Articulates Monogram's services and value in an accurate and compelling manner, while respecting boundaries of the patient and family * Ability to engage and build rapport with patients, family and caregivers of diverse socio-economic and cultural backgrounds with multiple chronic conditions and vulnerabilities * Applies evidence-based criteria to determine clinical intervention eligibility and recommend next actions to Pod leadership, as needed * Identifies social services and discharge planning needs and works with the patient, family and hospital staff to access resources * Serves as an informational resource for patients and families/caregivers regarding their care plan and available services (hospice care, palliative care, long-term acute care, home care, etc.) * Evaluates patient's progress and effectiveness of resources or services, making necessary and appropriate changes based upon patient's status * Reviews patient consent status and obtains new consent, if required * Practices within the scope of licensure Position Requirements * Graduate from an accredited Social Worker or Registered Nurse program of study * Current active Social Worker or Registered Nurse (unrestricted) licensure * Minimum of two (2) years' previous care management experience * Ability to demonstrate empathy, compassion, and quickly build relationships with patients, family/caregivers, and care teams, including physicians * Ability to handle rejection and keep trying, while respecting patient' and families' boundaries * Ability to navigate hospital environments, advocate for access and maintain composure when faced with resistance from hospital staff * Experience assessing vulnerable high-risk patients and advocating for their needs to external staff at hospitals or payers * Demonstrated verbal and written communication skills * Previous experience with electronic health record platforms, MS Office Suite, and mobile phone and web-based applications * Reliable personal transportation, valid driver's license, and auto insurance * Must live in the desired geography and be willing to travel 2-3 hours per day to visit patients * Ability to work independently with minimal supervision as well as part of a team * Demonstrated initiative and self-starter * Infrequent domestic travel may be required, primarily to Brentwood, TN Benefits * Opportunity to work in a dynamic, fast-paced, and innovative care management company that is transforming the delivery of kidney care. * Competitive salary and opportunity to participate in company's bonus program. * Comprehensive medical, dental, vision and life insurance * Flexible paid leave & vacation policy * 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024's No. 3 fastest growing private company in the United States, please visit here. At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
    $21k-31k yearly est. 29d ago
  • Person In Charge Manager

    Jimmy John's Gourmet Sandwiches

    Customer service manager job in Bradenton, FL

    Jimmy John's - Urgent Hiring for a Dynamic Person In Charge Manager! Are you looking for a fun and loving work environment where you can make a real difference? Do you thrive in a fast-paced setting that values fresh ingredients and quality service? If so, we want you to join our enthusiastic team at Jimmy John's! As a highly skilled Person In Charge Manager, you will play a crucial role in our store's success. You will be responsible for overseeing daily operations, ensuring our customers receive the best service, and managing a talented team. Join us and enjoy the satisfaction of working with fresh ingredients and a dedicated team, while developing valuable skills in management and customer service. Main Responsibilities * Supervise daily store operations with attention to detail * Manage resources, including staff and stock * Monitor financial performance and customer satisfaction Key Responsibilities * Recruit, train, and supervise staff * Manage budgets and maintain financial records * Address customer complaints and queries * Maximize profitability and productivity * Ensure compliance with safety and health regulations * Prepare promotional displays and materials Job Requirements * Strong commercial awareness and confidence * Excellent organizational and teamworking skills * Verbal and numerical communication skills * Enthusiasm and problem-solving abilities * Ability to set a good example for the team Why Join Us? * Be part of a dynamic and motivated team * Work in a delicious environment with fresh, high-quality ingredients * Opportunities for staff advancement and personal growth Location: 5300 Manatee Ave W. Bradenton FL If you're ready to take on this exciting opportunity, apply now and become a valued member of the Jimmy John's family! Company Introduction We slice our all-natural* meats and fresh veggies in-house every day. Our fresh-baked bread is made right here where you can see it, and our house-made tuna salad is fresh every day. The flavor of a ripe tomato, crisp shredded lettuce, combined with fresh-baked bread, fresh-sliced meat and real Hellmann's mayo - that's when the magic happens. Made with love every single day since 1983. That's Jimmy Fresh!
    $46k-84k yearly est. 60d+ ago
  • Call Center Manager

    Powerhouse Home Service LLC 3.8company rating

    Customer service manager job in Fort Myers, FL

    Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance - We offer Health, Vision, and Dental. Work life balance - We off paid time off. 401k Plan with a company match. PAID TRAINING The Big Task You will lead a staff of Call Center Representatives and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of your market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls and advise them on how to promote sales. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting *********************** When you're ready, please email us at *************************** Equal Opportunity Employer
    $35k-43k yearly est. Easy Apply 27d ago
  • Dining Services Manager

    Brookdale 4.0company rating

    Customer service manager job in Sarasota, FL

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Education and Experience High school diploma or general education degree (GED) required. Two to four years experience in commercial kitchen, operation and line cooking, and/or training; or equivalent combination of education and experience. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. State food service certification required, if applicable. ACF Certified Sous Chef (CSC) preferred. Management/Decision Making Applies existing guidelines and procedures to make varied decisions within a department. Uses sound judgment and experience to solve moderately complex problems based on precedent, example, reasonableness or a combination of these. Knowledge and Skills Possesses extensive knowledge of a distinct skill or function and a thorough understanding of the organization and work environment. Has working knowledge of a functional discipline. Familiarity with Microsoft software preferred. Basic typing skills are essential. A thorough knowledge of food safety and sanitation, culinary nutrition, and supervisory management is required. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Use hands and fingers to handle or feel On-Call on an as needed basis Reach with hands and arms Possible exposure to communicable diseases and infections Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 25 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Requires Travel: Occasionally Vision Brookdale is an equal opportunity employer and a drug-free workplace. Plans, manages, and coordinates activities of the dining services department at one or more locations, and provides food services for residents and employees. Develops standards for organization and supervision of dining services. Maintains quality dining services within the prescribed budget. Determines quality and quantity of food required; plans menus and controls food costs; may be scheduled to prepare meals. Oversees the food preparation and cooking, to ensure meals are prepared per company procedures. Makes frequent inspections of all work, storage, and serving areas to determine that regulations governing food safety and sanitation are followed. Prepares cleaning schedule, production worksheet and staff schedules. Maintains inventory of food and nonfood items. Selects, orients, and trains new employees in department; effectively delegates authority to dining services staff to ensure effective flow of materials and services. Develops and directs cost control system; prepares and submits department budget to director. Provides nutrition education and counseling for residents; presents dining services education program to dining services and other staff as needed. Ensures safe work procedures are developed and followed, to include those relating to employee injuries, prevention, and infection control. Ensures a continuous quality improvement program is in place and appropriate follow-up occurs. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor.
    $44k-73k yearly est. Auto-Apply 10d ago
  • Supervisor Housekeeping/Transport Services

    Lee Health 3.1company rating

    Customer service manager job in Fort Myers, FL

    Department: Transportation Svs Work Type: Full Time Shift: Shift 1/7:00:00 AM to 3:00:00 PM Minimum to Midpoint Pay Rate:$22.73 - $28.41 / hour Responsible for supervising the activities of Housekeeping and Patient Transport Services to maximum patient flow, ensure a clean environment, and safe / efficient patient transportation. Plans, develops, implements, and monitors schedules, employee performance, conduct, and attendance, education and training, work routines, goals and objectives, policies and procedures. Attends meetings and fills in for the Director as needed. Responsible for ensuring high levels of employee and customer satisfaction. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or High School Diploma or EquivalentRequiredorGEDRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or5 YearsHousekeepingRequiredor5 YearsTransportRequired State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Not Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or US:FL:Fort Myers
    $22.7-28.4 hourly 37d ago
  • Planning and Zoning Manager

    City of North Port, Fl 4.0company rating

    Customer service manager job in North Port, FL

    General Description The City of North Port strives to be an employer of choice and most of our employees turn jobs into long term careers. The salary shown in the is the full range for this position from entry to later career. NEW EMPLOYEES ARE HIRED AT, OR NEAR THE ENTRY POINT SHOWN, DEPENDING ON QUALIFICATIONS AND RELEVANT EXPERIENCE. This position manages the Planning and Zoning Division and planning and zoning components, such as comprehensive planning, development review, geographic information, impact fee, land development, short-range planning, neighborhood improvement and urban planning. Assures all planning and zoning activities are carried out in accordance with City ordinances. Work is performed under the direction of the Development Services Director. Essential Job Functions * Manages division activities relating to planning, special studies, and projects, which includes the gathering of planning data, preparation of reports, general meeting preparation and the implementation of projects. * Supervises and evaluates Planning and Zoning Division employees, including employee professional growth and development. * Develops, plans, manages, and evaluates programs, projects and policy areas resulting in a major impact on the community. * Oversees and monitors the implementation of the Comprehensive Plan and Land Use Development Regulations. * Interprets the Comprehensive Plan and the Land Use and Development Regulations and ensures implementation by staff. * Reviews and obtains proper interpretations of laws, rules and regulations affecting planning functions, or grant requirements. * Reviews and prepares recommendations on all land development permits. * Correlates a variety of statistical and planning data for comprehensive plan proposals; prepares technical reports and applications relative to various special projects. * Oversees and monitors the administration of grants and programs. * Assists in preparation of budget for assigned program, system, or section activities. * Provides technical assistant to other departments, divisions, outside agencies and the general public. * Attends and represents the City at other agency meetings; prepares and presents public presentations. * Serves on various committees and advisory boards representing the City. (These essential job functions are not to be construed as a complete statement of all duties performed. Employees will be required to perform other related duties as assigned, including City-directed work assignments in the event of a declared emergency.) Knowledge/Skills/Abilities * Knowledge of the principles and practices associated with planning, methods of collecting and analyzing planning data and preparing planning reports and studies. * Knowledge of Planning and Land Use Development Regulation and the City Comprehensive Plan. * Ability to manage and evaluate the work of professional personnel. * Ability to ensure effective administration of the Planning and Zoning Division including compliance with City regulations and procedures, and grant and contract administration. * Ability to organize and prioritize multiple high-level projects at the same time, in a timely manner. * Excellent leadership and managerial skills, to include team building, mediation, and motivational skills. * Excellent customer service skills, including ability to communicate clearly and effectively, both verbally and in writing. * Ability to present ideas, findings, and recommendations concisely and effective to the proper agency or board. * Ability to plan, organize and use mature judgment in evaluating situations and making decisions in accordance with established policy. * Ability to establish and maintain effective working relationships with employees and the general public. Education, Experience, Licenses and Certifications Education and Experience: * Master's Degree from an accredited college or university in Urban and Regional Planning, Engineering, Architecture, Economics, Public Administration or related field. * Seven (7) years of professional planning experience; including four (4) years in a supervisory capacity. (A comparable amount of relevant training, education and/or experience may be substituted for the above qualifications.) Licenses and Certifications: * Possession of or ability to obtain a valid Florida driver's license by date of hire. * Certification from the American Institute of Certified Planners (AICP) or equivalent licensing directly related to an applicable area of specialization is desired. Emergency Response Responsibility Every City employee has emergency response responsibilities, though not every position will require routine assignments during an emergency event. All employees are subject to recall around the clock for emergency response operations, which may require irregular work hours, work at locations other than the normal work location, and may include duties other than those specified in the employee's official job description. Assignments in support of emergency operations may be extensive in nature, with little advance notice, and may require employees to relocate to emergency sites with physically and operationally challenging conditions. Veterans Preference Statement The City of North Port, FL is an Affirmative Action/ADA/Veterans' Preference and Equal Opportunity Employer. Women, Minorities, and Persons with Disabilities are Encouraged to Apply.
    $39k-48k yearly est. 4d ago
  • Route Service Manager

    Interestate Batteries

    Customer service manager job in Fort Myers, FL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: * Deliver batteries and provide service each dealer on your route in a timely manner. * Follow all Environmental Health and Safety rules and policies. * Establish, build and maintain good dealer relationships. * Effectively manage consignment programs to help dealers increase sales and drive retention. * Complete documentation on a timely basis. * Maintain the route by keeping displays clean and keeping dealer list up to date. * Invoice all units that fail to last warranty period. * Rotate batteries to maintain quality product and service standards. * Collect and handle payments on account, which may include cash, checks and money orders. * Collect and return junk and/or used batteries. * Load and unload truck. Qualifications: * Must possess current DOT Medical Certification and maintain clean driving record. * Depending on equipment that will be operated, a Class A or B Commercial Driver's License may be required. * Prior driving and customer service experience highly desirable. * Good communication skills. * Ability to interact effectively with customers. * Strong customer service skills. * High school diploma or GED equivalent. * Ability to read, write and compute basic math. Scope Data: Uses frequent independent judgment when making decisions. Work Environment: * Regularly required to use hands to grasp or handle, talk and hear, stand and walk. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Ability to regularly lift and/or move 50+ lbs. without assistance. * Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $41k-70k yearly est. Auto-Apply 22d ago
  • Route Service Manager

    Interstate 3.8company rating

    Customer service manager job in Fort Myers, FL

    Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: To deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Grow route sales through outrageous customer service, providing trustworthy advice and driving dealer retention. Job Components: Deliver batteries and provide service each dealer on your route in a timely manner. Follow all Environmental Health and Safety rules and policies. Establish, build and maintain good dealer relationships. Effectively manage consignment programs to help dealers increase sales and drive retention. Complete documentation on a timely basis. Maintain the route by keeping displays clean and keeping dealer list up to date. Invoice all units that fail to last warranty period. Rotate batteries to maintain quality product and service standards. Collect and handle payments on account, which may include cash, checks and money orders. Collect and return junk and/or used batteries. Load and unload truck. Qualifications: Must possess current DOT Medical Certification and maintain clean driving record. Depending on equipment that will be operated, a Class A or B Commercial Driver's License may be required. Prior driving and customer service experience highly desirable. Good communication skills. Ability to interact effectively with customers. Strong customer service skills. High school diploma or GED equivalent. Ability to read, write and compute basic math. Scope Data: Uses frequent independent judgment when making decisions. Work Environment: Regularly required to use hands to grasp or handle, talk and hear, stand and walk. Specific vision abilities include close vision, depth perception and ability to adjust focus. Ability to regularly lift and/or move 50+ lbs. without assistance. Exposed to battery warehouse conditions such as exposure to moving equipment mechanical parts, fumes or airborne particles; toxic or caustic chemicals. Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.
    $42k-62k yearly est. Auto-Apply 24d ago
  • Service Supervisor

    Continental Careers

    Customer service manager job in Cape Coral, FL

    Continental Properties is looking for a motivated and empowered Service Supervisor at our Springs at Cape Coral residential apartment community in Cape Coral, FL Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $27-$30 *$2000 Sign On Bonus Offered!* Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from commissions on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $27-30 hourly 60d+ ago

Learn more about customer service manager jobs

How much does a customer service manager earn in North Port, FL?

The average customer service manager in North Port, FL earns between $25,000 and $80,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.

Average customer service manager salary in North Port, FL

$44,000

What are the biggest employers of Customer Service Managers in North Port, FL?

The biggest employers of Customer Service Managers in North Port, FL are:
  1. Public Storage
Job type you want
Full Time
Part Time
Internship
Temporary