Customer service manager jobs in Pace, FL - 375 jobs
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Client Services Manager
Fit Recruiting
Customer service manager job in Daphne, AL
Fit Recruiting is partnering with a growing industrial company in Spanish Fort to hire a Client ServicesManager. This role is critical to delivering a high level of service to customers while supporting sales, order processing, and internal coordination. This position serves as a key internal point of contact for customers, outside sales teams, vendors, and internal teams, supporting customer inquiries, preparing quotes, processing orders, and ensuring the accurate and timely delivery of products and services. Salary is in the $70K range, depending on experience, plus benefits and growth advancement opportunities.
Key Responsibilities
CustomerService & Sales Support
Serve as the primary internal contact for customer inquiries, quotes, and orders
Respond to calls and emails from customers, reps, and field sales
Understand customer needs and recommend appropriate products or alternatives
Prepare accurate quotes, pricing, and product recommendations
Order Processing & Coordination
Enter and manage sales orders in the ERP system with a high level of accuracy
Track orders and proactively communicate status updates
Coordinate with purchasing, warehouse, and logistics teams
Follow up on open orders, backorders, and delivery issues through resolution
Technical & Product Support
Develop working knowledge of product lines and applications
Assist customers with parts identification, materials, and specifications
Coordinate with vendors on pricing, lead times, and technical details
Relationship Management
Build and maintain strong relationships with key accounts
Support outside sales with quotes, pricing, and project details
Identify upsell and cross-sell opportunities based on customer needs
Qualifications
Required
5+ years of inside sales, customerservice, or order desk experience
Experience with industrial products (electrical, mechanical, MRO, instrumentation, construction, oil & gas, etc.)
Strong ERP and Microsoft Office skills
Excellent communication, organization, and problem-solving abilities
Ability to manage multiple priorities in a fast-paced environment
Preferred
Experience working for an industrial distributor
Ability to read prints or interpret technical specifications
Familiarity with quoting tools, CRM systems, or inventory software
College degree in business or a related field
$70k yearly 1d ago
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Call Center/Task Manager - Data Collection
Ipsos-Insight, LLC
Customer service manager job in Fort Walton Beach, FL
What makes this role important at Ipsos?
We are seeking an experienced Task Manager/Call Center Manager to oversee daily operations at a telephone data collection center (DCC). This critical supervisory role serves as the operational bridge between the Project Manager and frontline data collection staff, ensuring the successful collection of establishment data. The Call Center Manager will lead a team, drive quality control initiatives, and ensure all performance standards are met while maintaining data integrity requirements. This role reports to the Project Manager, Data Collection Program.
What you can expect to be doing:
Operational Leadership
Serve as primary liaison between contractor Project Manager and all subordinate DCC staff
Act as the main point of contact with the DCC Manager regarding all center operations
Oversee daily operations ensuring smooth workflow across all data collection activities
Coordinate with counterpart Call Center Managers at other DCCs to share best practices and maintain consistency
Team Management & Supervision
Supervise and assign workloads to Supervisors and their respective interviewer teams
Monitor staff productivity using business intelligence tools (SAP Crystal Reports)
Ensure optimal staff coverage during operating hours (6 AM - 7 PM local time)
Manage staff scheduling to maintain appropriate mix of on-site and telework personnel per approved Telework Plan
Coordinate coverage for address refinement, enrollment, collection, and edit reconciliation activities
Performance Management
Analyze daily/weekly performance reports to ensure metrics are consistently met
Identify performance gaps and implement immediate corrective actions
Conduct regular team meetings to communicate performance metrics and improvement strategies
Provide input for monthly performance reports submitted to Project Manager
Quality Control & Compliance
Direct and supervise all quality control activities at the DCC level
Monitor compliance with data integrity requirements and confidentiality protocols
Oversee edit reconciliation processes ensuring timely resolution of data quality issues
Ensure data quality by monitoring that interviews and supervisors are following all established protocols and procedures
Investigate potential data quality cases and coordinate with Project Manager / Quality Assurance Lead on findings
Monitor interviewer call recordings to identify training needs and best practices
Training & Development
Direct and supervise all training activities at the DCC level
Identify individual and team training needs based on performance data
Work with Supervisors to implement targeted coaching and mentoring
Workflow & Process Management
Distribute daily case assignments using CATI system
Monitor case progression through various collection stages
Communication & Reporting
Participate in regular meetings with DCC Manager
Provide daily operational updates to Project Manager
Communicate policy changes and procedural updates to all DCC staff
Document and escalate technical issues, system problems, or resource constraints
Maintain comprehensive documentation of operational decisions and process improvements
Special Projects & Initiatives
Support testing of new software and procedures
Provide feedback on system enhancements and process improvements
Assist in development of best practices and standard operating procedures
Support phase-in/phase-out activities during contract transitions
This might be the job for you if you have:
Minimum Qualifications
U.S. Citizenship required due to government contract
High school diploma or equivalent; OR three years of relevant experience at a Call Center Manager role
Proficiency in Microsoft Office Suite or equivalent software
Proficiency in analyzing reports to monitor performance and assign workloads
Strong analytical skills with ability to interpret data and identify trends
Working Hours:
Able to work on-site during standard operating hours with limited telework flexibility
Operating hours: 6 AM - 7 PM (local time zone)
Within commuting distance of assigned DCC
Occasional overtime may be required during peak collection periods
Preferred Qualifications
Associate or bachelor's degree in business, public administration, or related field
3+ years of supervisory experience in call center or data collection environment
Experience with government contracts or data collection programs
Proficiency with SAP Crystal Reports or similar business intelligence software
Knowledge of Computer Assisted Telephone Interviewing (CATI) systems
Experience managing teams of 10+ employees
Understanding of survey methodology and quality control principles
Experience with remote team management and telework coordination
If you don't meet 100% of the requirements, we encourage all who feel they might be a fit for the opportunity to apply. We may consider a variety of backgrounds for a particular role and are also committed to considering candidates for available positions throughout our organization, not just the one you're applying to!
In accordance with NY/CO/CA/WA law, the estimated base salary range for this role is $90,000 to $95,000. Your final base salary will be determined based on several non-discriminatory factors which may include but are not limited to location, work experience, skills, knowledge, education and/or certifications.
What's in it for you:
At Ipsos you'll experience opportunities for Career Development, an exceptional benefits package (including generous PTO, healthcare plans, wellness benefits), a flexible workplace policy, and a strong collaborative culture.
To find out more about all the great reasons to work at Ipsos, how we're making an impact around the world, and more about our benefits and employee programs, please visit:
Why Work at Ipsos | US
Commitment to Diversity
Ipsos recognizes the necessity of building an inclusive culture that values each employee's individuality and diverse perspectives. For more than 40 years, our mission has been to generate and analyze data about society, markets, brands, and behaviors to provide our clients with the insights that elevate their understanding of the world. This could not be fulfilled without Ipsos' diverse employees who compile and analyze this data-they are the essence of who we are and what we do.
We are committed to providing equal opportunity to all employees, creating an environment that promotes inclusion, and enabling employees from all walks of life to flourish. Ipsos encourages our employees to act in a respectful and responsible manner, in line with code of best practices concerning diversity and inclusion, human rights, equality, and civility for every individual.
Ipsos is An Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to age, race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, or any other protected class and will not be discriminated against on the basis of disability.
#LI-AD1 #LI-Onsite
$90k-95k yearly 2d ago
General Manager
Landscape Workshop 4.1
Customer service manager job in Valparaiso, FL
As a General Manager (GM) at Landscape Workshop, you own the performance, culture, and growth of your branch. You'll set the tone for safety, excellence, and customerservice while building and leading a team that delivers consistent, high-quality results. With robust support from our corporate team-back-office services, recruiting, training, equipment, marketing, and more-you'll have the tools to succeed, but the branch's performance is ultimately yours to lead.
Our customers expect the same Landscape Workshop experience-“Quality Service - Dedicated Professionals - Proactive Management”-from every branch. As GM, you ensure that promise is kept.
Key Responsibilities
Leadership & Culture
Build and sustain a performance-driven, safety-first culture.
Model and reinforce our values with all team members, ensuring consistent communication of policies, expectations, and company goals.
Operational Excellence
Oversee production schedules, resource planning, and quality control across multiple projects.
Maintain labor efficiency and optimize workflows for maximum productivity.
Financial & Sales Performance
Achieve or exceed budgeted financial goals by managing expenses, labor, and revenue growth.
Partner with your Business Development Manager to drive new sales opportunities and revenue streams.
Understand and leverage financial statements to make informed decisions.
Customer Satisfaction & Retention
Ensure delivery of exceptional service to achieve 90%+ customer retention.
Oversee site visits, proactive communication, and adherence to company quality standards and 13-Point Plans.
Team Development
Recruit, train, and mentor Account Managers, Field Managers, and crews.
Identify high-potential team members for advancement and actively develop their careers.
Conduct regular performance reviews and provide actionable feedback.
Continuous Recruitment
Maintain an active recruiting pipeline to meet current and future staffing needs.
Qualifications
Experience: Minimum of 3 years managing teams in a production or service environment, including hiring, training, and performance evaluation.
Sales & Service: Proven success managingcustomer relationships and driving revenue.
Technical Skills: Ability to complete takeoffs and estimate maintenance work; comfortable managing multiple projects simultaneously.
Financial Acumen: Experience interpreting financial statements and using metrics to guide decisions.
Education: Two- or four-year degree in horticulture, landscape management, or related field preferred (industry experience/certifications may substitute).
Communication: Strong written and verbal communication skills in English.
Leadership Mindset: Commitment to developing people both professionally and personally.
Why Landscape Workshop?
We invest in our leaders by providing comprehensive support: recruiting, HR, financial systems, equipment, marketing, insurance, real estate assistance, and executive coaching. You'll have the freedom to run your branch like an entrepreneur-with the backing of a strong, growing company.
$38k-70k yearly est. 2d ago
Director of Customer Experience
Velocity Restorations
Customer service manager job in Ensley, FL
Job DescriptionSalary:
Director of Customer Experience
About Us
Velocity and its portfolio of brands are the nations leading builders of Re-Engineered Classics, redefining what it means to own a classic. Our vehicles arent just restored; theyre entirely reborn. By blending timeless design with todays performance, comforts, and technology, we set the standard for how classics are built, owned, and driven. Every product we create is crafted without compromise, honoring the past while delivering the experience of today.
Velocitys Culture and Core Values
The Director of Customer Experience is responsible for designing, executing, and continuously elevating Velocitys luxury customer journey. This role ensures that every client interactionfrom the first phone call to long-term engagement after vehicle deliveryreflects Velocitys brand standards of excellence, professionalism, and concierge-level service.
The Director will develop and implement best-in-class processes covering communication, presentation, appearance, hospitality, and post-sale connection. This leader will oversee the Warranty & Logistics Coordinator, CDL Driver, and Customer Experience Coordinator, ensuring seamless support throughout the sales, delivery, and ownership lifecycle.
This position requires a proven background in luxury customerservice, ideally within high-end automotive, jewelry, marine, or private aviation industries. It is an onsite role at Velocitys Pensacola headquarters and requires relocation to the surrounding area.
Job Level
Management
Reports To
Head of Sales
Description
The Director of Customer Experience is responsible for leading, developing, and optimizing all aspects of the client experience at Velocity, ensuring every customer receives exceptional communication, transparency, and support throughout the build lifecycle and beyond. This role oversees the Customer Experience, Warranty, and Logistics teams, ensuring each function operates efficiently, delivers high-quality service, and aligns with Velocitys core values. The Director of Customer Experience serves as the primary advocate for the client journey and is accountable for service consistency, process effectiveness, and timely issue resolution.
Duties and Responsibilities
Luxury Customer Journey & Experience Design
Develop, document, and maintain Velocitys end-to-end luxury customer journey, ensuring every touchpoint aligns with a premium, high-end brand experience.
Establish standards for customer communication, including phone etiquette, email communication, response times, and escalation procedures.
Create guidelines for professional appearance and presentation for events, onsite visits, and customer-facing meetings.
Lead the refinement of contract presentation, delivery day processes, facility tours, and hospitality expectations.
Customer Engagement & Retention
Build and manage a long-term customer engagement strategy, including VIP events, owner reunions, specialty experiences, and ongoing relationship partnerships.
Oversee gifting programs, branded touchpoints, milestone celebrations, and ongoing post-sale communication that reinforces loyalty.
Develop programs to gather and use customer feedback to continuously improve the client experience.
Handle customer complaints or escalations in a professional manner.
Team Leadership & Management
Directly supervise and support the Warranty & Logistics Coordinator, CDL Driver, and Customer Experience Coordinator.
Ensure that processes related to warranty, logistics, transportation, and customer handoffs operate at a luxury standard.
Provide coaching, professional development, and clear expectations to maintain a cohesive, customer-centric team.
Cross-Functional Collaboration
Work closely with Sales, Production, Operations, and Marketing to ensure alignment on customer communication, delivery timelines, documentation, and presentation standards.
Partner with Marketing to uphold consistent luxury branding across print, digital, events, and client materials.
Collaborate with Leadership on strategic initiatives to strengthen Velocitys reputation for premium customer care.
Process & Quality Management
Develop and maintain SOPs for all customer-facing processes.
Track customer experience metrics and implement improvement plans as needed.
Ensure compliance with internal quality standards and uphold Velocitys core values: problem-solving, adaptability, ownership, teamwork, and raising the bar.
Qualifications and Experience
Minimum 57 years of experience in luxury customer experience roles.
Background in luxury automotive, jewelry, marine, or private aviation strongly preferred.
Proven success designing and executing luxury or concierge-level customer journeys.
Experience managing teams in high-expectation service environments.
Exceptional communication, hospitality, and presentation skills.
Strong organizational and process-building abilities.
Comfortable working in a fast-paced, hands-on environment.
Ability to travel for events, customer visits, and experience initiatives as needed.
Must be willing to relocate to the Pensacola, Florida area.
Physical Demands (to include but not limited to)
Availability to respond to customer queries and calls outside of working hours.
Travel semi-regularly to events to continue to promote the customer experience.
Must be physically able to operate a variety of equipment including computer, office equipment, telephone, etc.
Sit for long periods of time working at a desk, boardroom table, or at a computer.
Walk long distances across shop floor to communicate and gather information as needed.
Ability to lift, carry, and place items up to 20 pounds without assistance.
Occasional reaching overhead and below knees, including squatting, bending, stooping, kneeling, and twisting.
Ability to operate a motor vehicle.
Benefits Include
Compensation: Pay is based on experience and qualifications
Health & Wellness: Health/Dental/Vision/Life/Disability/Aflac available after 60 days
Retirement: 401(k) with company match after 6 months at next enrollment period
Paid Time Off: Paid time off and paid holidays
Additional Perks: Company sponsored events, tool program, merchandise discounts, friendly team environment
Job duties, salary, and benefits are subject to change throughout duration of employment with Velocity.
Velocity is an Equal Opportunity Employer. Velocity does not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law. All employment is decided on the basis of qualifications, merit, and business need.
$91k-138k yearly est. 11d ago
Sr. Program/Customer Service Manager Self-Driving Truck Program
Kratos Defense and Security 4.8
Customer service manager job in Fort Walton Beach, FL
Medical, Dental & Vision Insurance Coverage
Life/ADD & Short/Long Term Disability Insurance
401(k) Savings Plan
Employee Stock Purchase Plan (ESPP)
Paid Time-Off (PTO)
Holidays
Education Reimbursement
Medical, Dental & Vision Insurance CoverageLife/ADD & Short/Long Term Disability Insurance 401(k) Savings PlanEmployee Stock Purchase Plan (ESPP) Paid Time-Off (PTO) HolidaysEducation Reimbursement
$86k-128k yearly est. 60d+ ago
Patient Contact Center Manager
Escambia Community Clin
Customer service manager job in Pensacola, FL
The Patient Contact Center Manager leads the Provider Scheduling Specialists and ensures a professional, patient-focused first impression for all incoming calls. This role oversees call center operations, provider scheduling, patient appointment coordination, and insurance eligibility/PCP verification processes.
$44k-91k yearly est. Auto-Apply 42d ago
Patient Contact Center Manager
Community Health Northwest Florida 4.1
Customer service manager job in Pensacola, FL
Job Description
The Patient Contact Center Manager leads the Provider Scheduling Specialists and ensures a professional, patient-focused first impression for all incoming calls. This role oversees call center operations, provider scheduling, patient appointment coordination, and insurance eligibility/PCP verification processes.
Key Responsibilities
• Hire, train, coach, and evaluate Patient Contact Center staff.
• Ensure high-quality call handling, scheduling accuracy, and customerservice.
• Address escalated patient concerns and support efficient call center workflows.
• Report key performance indicators (KPIs) and identify opportunities for improvement.
• Perform Scheduling Specialist duties as needed during staff shortages.
• Support scheduling initiatives, updates, and special projects.
• Maintain accurate directories, resources, and communication with leadership.
Minimum Requirements
• Bachelor's degree in Healthcare Management or equivalent experience.
• 2+ years call center agent experience.
• 2+ years management experience in healthcare or call center.
• Strong communication, leadership, and organizational skills.
• Proficient in EHR systems and Microsoft Office.
• Ability to work in a fast-paced, high-pressure environment.
Preferred Qualifications
• Advanced degree in Healthcare Administration.
• Experience with 3CX phone system.
• Experience in a medical office or FQHC setting.
$49k-78k yearly est. 12d ago
Customer Account Manager
Crane Aerospace & Electronics
Customer service manager job in Fort Walton Beach, FL
**Crane Aerospace & Electronics** is seeking to hire a **Customer Account Manager** in **Fort Walton Beach, FL.** **About Crane:** Crane Aerospace & Electronics supplies critical systems and components to the aerospace and defense markets. You'll find Crane Aerospace & Electronics in some of the toughest environments: from engines to landing gear; from satellites to medical implants and from missiles to unmanned aerial systems (UAS).
Located minutes away from picturesque white-sand beaches and emerald green water, our Crane Aerospace & Electronics Fort Walton Beach location is home to our Defense Power business - a leading supplier of high-power solutions for aerospace & defense applications. You'll join a trusted, dynamic organization that supplies prime defense manufacturers with custom radar, directed energy and electric warfare solutions for placement on innovative, next-gen military platforms. Join us and our growing business as we supply solutions that enable the latest defense technology!
**Job Summary:**
The Customer Account Manager (CAM) owns the commercial relationship with assigned Original Equipment Manufacturer (OEM) customers (commercial and defense customers, as assigned) with emphasis on meeting annual revenue and profit targets while mitigating Crane Aerospace & Electronics (CA&E) risk and liability. The CAM owns and drives the entire sustaining commercial lifecycle with assigned customers and has a focus on top and bottom-line growth.
The CAM position requires a strong business acumen, leadership and problem-solving skills working with large, cross-functional teams to ensure that the requirements of the business, contracts and customers are being met. This position has a direct impact on the revenue and profitability of Crane Aerospace and Electronics.
**Essential Functions:**
+ Leads development of profitable business proposals and manages CA&E approval through the business committee process.
+ Executes pricing strategies and plans which maximize value of CA&E products and services.
+ Become a subject matter expert of the assigned customer contracts and, in conjunction with CA&E Contract team, lead successful negotiations of terms and conditions, major contract changes, and resolution of contractual disputes which may include government contracts, as assigned.
+ Leverages exceptional presentation and communication skills to effectively propose and present strategies to execute CA&E targeted goals and objectives to large, cross functional teams including senior leadership.
+ Manages and coordinate escalation and resolution of issues.
+ Demonstrated ability to comprehend complex technical and commercial details in order to communicate customers' needs and requirements.
+ Understands and manages information flow related to specific customer and/or market demand.
+ Develops knowledge of the Sales and Operation Planning (S&OP) and systems at CA&E to support the detailed forecasting, demand management and contract compliance
+ Establishes close relationships and linkages with appropriate levels of customer purchasing, technical, and program management personnel. Must be able to influence the outcome of quotations and proposals and collect useful competitive information.
+ Establishes close linkages with CA&E manufacturing, supply chain, business development, sales, quality, and technical support teams.
**Minimum Qualifications:**
+ **_Experience:_** 5+ years of experience in business management, program management, sales business development in an Aerospace or Defense environment
+ **_Knowledge:_** Experience in the Aerospace or Defense Industries
+ **_Skills:_**
+ Data driven with strong analytical skills and business acumen
+ Demonstrated ability to manage large, complex contracts and proposals
+ Demonstrated success negotiating and responding to government contracting proposals as well as terms and conditions, as required
+ Strong proficiency with Microsoft Office applications
+ **_Education/Certification:_** BA or BS degree required. Preferred in Business Management/Administration or relevant field of study. MBA preferred.
+ **_Eligibility Requirement_** **_:_** This position requires access to controlled data or information and therefore only US persons will be considered. As a US Department of Defense contractor, we are bound by _International Traffic in Arms Regulations_ (ITAR).
+ Requires up to 25% travel to support customers meetings, Crane Aerospace and Electronics site visits, conferences, seminars, and trade shows
**Top Benefits:**
As a team member at Crane Aerospace and Electronics, you'll enjoy:
+ Benefits: Health care, dental, vision, life and disability insurance starting the first day of the month.
+ Time Off: 15 days of paid time off that start accruing your first day at Crane and 12 paid holidays per year.
+ 401k Retirement Plan: 401k plan with company match
+ Education Reimbursement: eligible after 90 days of employment
You can see a list of our benefits at *************************************** or visit our website at *************** for more information on our company and great opportunities.
We are committed to operational excellence and world class processes. We employ Lean manufacturing techniques to optimize manufacturing efficiency and accuracy on all product lines. Our products are known for their technical strength, proven reliability and overall value.
In our efforts to maintain a safe and drug-free workplace, Crane Aerospace & Electronics requires that candidates complete a satisfactory background check. FAA sensitive positions require employees to participate in a random drug test pool.
\#LI-CK1 #CAE
_This description has been designed to indicate the general nature and level of work being performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job._
_Crane Company. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment and will not be discriminated against on the basis of race, color, religion, gender, sexual orientation, general identity, national origin, disability or veteran status._
At Crane, we believe that attracting and retaining the highest quality people is the best insurance of success. Our goal is to recruit talented people and train them within a culture that calls for performance with trust and respect. Join us.
The unique backgrounds and differences of our associates make us stronger, more capable, and more successful. Beyond an associate's base compensation, we reward and reinforce wellbeing with a compelling package of both cash and non-cash benefits, including comprehensive health, wellness incentives, assistance with retirement savings, paid time off, paid holidays, and tuition reimbursement - as well as performance-based bonus programs for certain positions. Crane prioritizes career development for our associates. All associates receive an annual development plan that includes a mixture of on-the-job coaching and formal training experiences to support individual development needs. We firmly believe in associate growth that supports career progression and we will proactively support your ongoing career development.
$33k-53k yearly est. 60d+ ago
Assistant Service Manager - Navarre, FL
The Goodyear Tire & Rubber Company 4.5
Customer service manager job in Gulf Breeze, FL
Let's Connect APPLY TODAY To Schedule Your On Site Interview!Text Goodyear to 66866 to connect with a recruiter! Goodyear owns and operates more than 580 tire and auto service centers nationwide. We offer a fun, fast paces work environment, with competitive base pay.
Our comprehensive benefit package includes medical plans, 401(k), certification reimbursement and paid vacations.
At Goodyear we invest in you and your future by providing excellent training for our technician, sales team and management positions.
We offer fast track career advancement opportunities for hard working, team players who can deliver results.
If you are looking for more than a job, apply today and begin your career with the tire and auto service innovation leader! General Description: As an Assistant ServiceManager, you will gain hands-on experience in one of Goodyear's Auto Service centers by making meaningful connections with guests while delivering outstanding service.
You will also become familiar with managing the service department effectively by scheduling associates, service appointments and organizing work flow to deliver quality work on time to guest.
We encourage you to allow us to invest in your success as you invest in ours; apply today! Responsibilities will include, but will not be limited to: Drive and reach sales goals through guest interactions including tire and service sales Build guest relationships and ensure guest satisfaction through being the liaison between technicians and guests Effectively manage the service department as needed Contribute to training and development of service department associates Articulate all warranties, promotions, and advertisements Utilize tools provided to make recommendations to guests based on manufacturing guidelines Maintain a clean and safe work and guest area Perform a variety of manual tasks for extended periods of time, which may include light and heavy lifting, including consumer tires and wheels, standing, bending, and squatting.
Basic Qualifications: Minimum 1 year of previous Automotive Service department experience Valid driver's license Must be at least 18 years of age No relocation is being offered for this position Candidates must be legally authorized to work in the U.
S.
without company sponsorship now or in the future Preferred Qualifications: Previous management experience Previous automotive service sales experience Position Criteria: Strong work ethic; independently motivated to produce results with limited influence from others Hard worker, someone who works diligently to get tasks done and demonstrates personal characteristics, such as responsibility, dependability, conscientiousness, communication, and teamwork Ability to review, analyze, and interpret information, identify problems, and make decisions Ability to read, understand, and follow procedures and guidelines Depending on location, our stores may be open 7 days a week, which may include weekends and some holidays Ability to follow established safety policies and procedures Application Process :Within 5 minutes of applying, you'll get an email and text with a link to complete the prescreen questionnaire on any device.
If you pass, you'll receive an invitation to schedule a phone or in-person interview.
Your Goodyear application dashboard shows status updates and your recruiter's contact detail for assistance.
#veteran #army #marine #navy #airforce #coastguard #nationalguard #womensupportingwomen #femcanicgarage #nowhiring #applytoday #instajob #womeninautomotive #community #autorepair #mechaniclife #carmaintenance #autojobs #automotivecareers #womentrades #diversityintech #skilledtrades #futureofwork
$30k-39k yearly est. Auto-Apply 45d ago
Service Manager
Popeyes
Customer service manager job in Gulf Breeze, FL
We are seeking an ServiceManager to join our team! You will be responsible for providing customers with a memorable dining experience. The ServiceManager is passionate about providing Guests with the best experience possible. Must be committed to contributing to the collaborative spirit of the team, be energized by the opportunity to learn, grow, and explore your career potential.
Essential Duties and Responsibilities:
Team Member Training and Execution
✓ Cajun Hospitality/ TIP-TOP
✓ Suggestive Selling
✓ Service Basics
✓ H.E.A.R.T.
✓ Manage Alerts
✓ Drive Thru service with speed initiatives
✓ Cross-training of team members and PA completions
✓ Echo communication from Service Team to Production Team
✓ LTO training of procedures and follow-up of the execution
✓ Onboarding of new Service Team Members (includes orientation, training, and follow-up on PA)
✓ 5-day New Hire Training plan executed, schedule NH and cross training
✓ Developing a Pros Team or crew trainers
✓ Completing and analyzing the Service Tracker
Administrative Work
✓ Weekly forecasted sales to be submitted to RGM by EOD Monday
✓ Weekly Food and chicken orders
✓ Weekly writing of schedule to be submitted to RGM by EOD Tuesday
✓ Weekly review and goal setting for the shift huddles
✓ Weekly review and goal setting for the restaurant's rSuccess Scorecard /ACR
✓ Handling guest complaints and Qualtrics alerts
✓ All management team and team members have access to Popeyes Academy
✓ Tracking the progress of team members and the management team in the Popeyes Academy
✓ Document smallwares that needed to be purchased for the service area by completing the Smallware
Inventory in Zenput.
Restaurant Follow Up
✓ Communicates with the RGM regarding ongoing issues with the production and service team
✓ All Daily tasks for the Image Calendar completed in Zenput
✓ Dining room and packing areas are neat, clean, and organized
✓ Curb Appeal - landscaping, corners of the parking lot, signage, drive-thru menus, trash cans
✓ Cashier/Drive-Thru areas are neat, clean, and organized
✓ Marketing Materials, POPs, and table tents are in good condition
✓ Proper FOH closing procedures are being followed
✓ Accountable for Drive-thru times
✓ Service Tracker completed daily
✓ IDMB/ODMB and Music in working condition
Working Hours
-Works 45-50 hours per week. (The first 40 hours are the regular hourly rate while the excess hours are a time-and-a-half rate)
Benefits:
• Dental insurance
• Employee discount
• Health insurance
• Life insurance
• Paid time off
• Vision insurance
Work schedule
Day shift
Night shift
Overtime
Weekend availability
Supplemental pay
Bonus pay
Benefits
Paid time off
Health insurance
Dental insurance
Vision insurance
401(k)
$43k-73k yearly est. 60d+ ago
Service Manager
Parish Tractor
Customer service manager job in Crestview, FL
←Back to all jobs at Parish Tractor ServiceManager
Join Our Growing Team at Parish Tractor!
Parish Tractor is looking for an enthusiastic and customer-focused ServiceManager to lead our Service Department in Crestview, FL! This role is responsible for managing daily operations, ensuring high-quality service work, supporting our team of skilled technicians, and delivering exceptional customer experience.Key Responsibilities:
Lead and supervise service technicians and support staff.
Schedule service jobs and assign work orders efficiently.
Ensure repair work is performed accurately and on time.
Manage warranty and recall processing.
Communicate with customers regarding repair status, estimates, and concerns.
Monitor technician productivity, efficiency, and training needs.
Maintain cleanliness, safety, and compliance standards in the shop.
Collaborate with Parts and Sales departments for smooth workflow.
Track and report service KPIs (labor sales, turnaround time, etc.).
Stay updated on Kubota service bulletins and diagnostics tools.
Requirements:
3+ years of experience in servicemanagement, preferably in AG, construction, or power equipment.
Knowledge of Kubota equipment or similar brands is a strong plus.
Proven leadership skills with the ability to motivate a team.
Strong mechanical aptitude and diagnostic abilities.
Excellent communication and organizational skills.
Experience using dealership servicemanagement software (e.g., HBS, CDK, etc.).
Valid driver's license and clean driving record.
Preferred Qualifications:
Kubota or OEM-certified technician background.
Bilingual (English/Spanish) is a plus.
Associates degree in Ag Mechanics, Diesel Technology, or related field.
Why Join Parish Tractor?Parish Tractor is committed to providing high-quality agricultural and construction equipment, parts, and service. We pride ourselves on delivering exceptional customerservice and maintaining strong community relationships.We offer competitive wages and an excellent benefit package which includes medical, dental, vision, 401(k), paid time off, holidays, life insurance and more.
Please visit our careers page to see more job opportunities.
$43k-73k yearly est. 60d+ ago
Retail Services Experience Supervisor
Best Buy 4.6
Customer service manager job in Destin, FL
As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
What you'll do
* Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
* Provide work direction, ongoing training, career development and performance management to your employees
* Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
* Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks
Basic qualifications
* 1 year of experience as a supervisor or manager in business, military or related fields
* 1 year of experience in services, customerservice or related field
Preferred qualifications
* 1 year of retail experience
* Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
* Experience driving key business performance indicators, such as revenue and operating income
* Experience analyzing business results
* Inventory control, technology repair and/or distribution experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
* Competitive pay
* Generous employee discount
* Financial savings and retirement resources
* Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.
Best Buy is an equal opportunity employer.Auto Req. ID1013439BR
Location Number 000799 Destin FL Store
Address 34940 Emerald Coast Pkwy Unit 150$20.2 - $31.24 /hr
Pay Range $20.2 - $31.24 /hr
$20.2-31.2 hourly 11d ago
Food Service Leader
Cumberland Farms 4.7
Customer service manager job in Navarre, FL
If you are a high energy, outgoing person who loves to help others, work as part of a team, who is looking for a leadership role, and enjoy working in a food operation this job is for you! Responsibilities involve assisting with the management of the location's food business, providing great quality food fast and efficiently. Guiding other team members in food safety measures and presentation to ensure that our guests receive the highest quality food items in a timely, easy and pleasant manner. This role supports the Store Manager (or Brand Manager) and other team members in delivering an exceptional guest shopping experience and a working environment that promotes engagement and living the Company values.
Responsibilities:
1. Greet all guests in a friendly manner to make them feel welcomed and appreciated.
2. Manage food stock levels, food costs and waste, preparation, presentation, and food safety requirements for hot and cold prepared food and beverage items.
3. Oversee the food service area's cleanliness, sanitation (maintaining proper standards adhering to standard food safety protocols) and maintenance of equipment.
4. Meet Company goals for food sales (i.e. pizza, breakfast sandwiches, coffee etc.)
5. Provide training, feedback, coaching and direction to fellow team members on food preparation and food safety requirements.
6. Maintain relationship with third party vendors on food Safety measures - monitoring and training on proper temperatures, holding times and waste processes (recordkeeping).
7. Maintain proper stock levels (ordering) and proper rotation of all food product for food sandwich case, sandwich warmers, pizza, chili, condiments and pastry cases, etc.
8. Process guest transactions in an efficient and friendly manner to minimize guest wait time.
9. Perform other duties as assigned at the discretion of the Store Manager or Guest Service Leader.
10. Must be able to perform the essential functions of this position with or without reasonable accommodations.
Working Relationships:
Store team members, Store Manager, District Manager, Company personnel, and various vendors.
Requirements
Minimum Education: High School or GED
Minimum Experience: 6 months retail or food experience
Preferred Experience: 1 year in retail, service or restaurant environment
Licenses/Certifications: Serv Safe Certified a plus but not mandatory
Soft Skills:
* Comfortable talking and interacting with guests and team members
* High energy
* Ability to move from one activity to another quickly
* Team oriented; willing to give extra effort to help others
Other:
Scheduling: This position is both part time (up to 29 hrs.) and full-time (32-40 hrs.) and involves working a variety of hours, day and night, as EG America locations can be open 24 hours depending on the store. Weekend & Holiday hours are required.
Travel: 0%
Hours & Conditions: Full time - 40 regular hours (maximum)
Other
Specialized work attire requirements (hats or visors, gloves, etc. - provided)
Physical Requirements: Ability to maneuver and regularly lift and or move up to 10 pounds, frequently lift and/or move up to 25 pounds, and occasionally lift and/or move up to 40 pounds. Ability to stand/walk 8 hours a day; reach overhead, bend, squat, twist, reach, grasp and grip and work in cooler (cold temperatures). The noise level in the work environment is usually moderate.
$19.20-$21.20
Wage
$19.20-$21.20
$30k-43k yearly est. 37d ago
Mellow Mushroom Service Manager (Pensacola, Florida)
J L Pizazz Inc.
Customer service manager job in Pensacola, FL
Mellow Mushroom Pizza Bakers is interviewing for management opportunities in our Pensacola. Dynamic leaders only!
We are a franchisee with 3 locations in Atlanta, 3 in Tennessee and 2 in Florida. We are seeking talented, experienced restaurant leaders who have a passion for service and a desire to develop those around them. Our managers are very hands on and strive to make a difference daily to impact our business. Mellow Mushroom takes great pride in having a friendly welcoming neighborhood environment that appeals to our guests and staff. We have a new location in Dawsonville Georgia slotted to open late 2023 and would like to have candidates that would be willing to help open the new location opening and beyond.
Job Requirements: 5 years of management experience (casual dining preferred). Have a passion for the industry. Proven leadership capabilities with a can do attitude. Results driven with urgency, self accountability and integrity. Excellent communication, decision making skills and multi-tasking. High food safety and sanitation awareness. Dedication to exceptional guest service and at ease with guest interaction. Have the ability to lead, develop, coach and supervise others. Positively impact daily shift activities and financial results. Above average computer skills. Must be 25 years or older. Ability to obtain an alcohol permit. Servsafe or Food Safe Certified/Or can be obtained. Valid driver's license. Vehicle for work related duties/deliveries.
The ideal candidate will possess these capabilities: Integrity, customer first mentality, leadership, team driven, shared accountability, business acumen.
Duties & Responsibilities: Comprehend completely all brand policies, procedures, standards, specifications, guidelines, Health Department and other applicable agencies. Must be able to obtain alcohol permit where required. Ensure that all guests feel welcome and are given responsive, friendly and courteous service at all times. Ascertain that all food and products are consistently prepared and served according to the recipes, portioning, cooking and serving standards. Achieve company objectives in sales, service, and quality, appearance of facility and sanitation and cleanliness through proper training of employees'. Sustain a positive, productive working environment. Control cash and other receipts by adhering to cash handling and reconciliation procedures in accordance with restaurant policies and procedures. Make employment and termination decisions. Fill in where needed to ensure exceptional guest service standards and efficient operations. Continually strive to develop your staff in all areas of managerial and professional development. Prepare all required paperwork, including forms, reports and schedules in an organized and timely manner. Safeguard that all equipment is kept clean and kept in excellent working condition through personal inspection and by following the restaurant's and products preventative maintenance programs. Ensure that all products are received in correct unit count and condition; and deliveries are to be performed in accordance with the restaurant's receiving policies and procedures. Supervise and enforce restaurant policies are followed. Dictate employee performance appraisals & employee evaluations are followed and completed on a timely basis. Schedules with consideration to meet labor cost objectives based on anticipated business activity with the adequacy in staffing all positions to accommodate the needs of the restaurant. Be knowledgeable of restaurant policies regarding personnel and administer prompt, fair and consistent corrective action for any and all violations of company policies, rules and procedures. Fully understand and comply with all federal, state, county and municipal regulations that pertain to health, safety and labor requirements of the restaurant, employees and guests. Develop, plan and carry out restaurant marketing, advertising and promotional activities and campaigns including schedule and planning all employee meetings.
Qualifications: Be at least 30 years of age. Be able to communicate clearly and professionally. Have knowledge of service, food and beverage, generally involving at least 3-5 years of management. Effectively operate restaurant POS system, and demonstrate exceptional math skills for the handling of cash drawers and daily deposits. Be proficient with the use of Microsoft office applications. Be able to work in a standing position for long periods of time (up to 8-12 hours). Be able to reach, bend, stoop and lift up to 30 pounds. Must have the stamina to work 40-55 hours per week. If you want a career with an exciting and fun company, have 5 years of management experience (casual dining preferred, pizza a bonus), take pride in delivering a great product, excellent service and strive to make a difference, please submit your resume.
$43k-73k yearly est. Auto-Apply 60d+ ago
Elevator Industry Service Manager
Elevated 3.8
Customer service manager job in Pensacola, FL
Elevated is the fastest growing independent elevator services provider in the nation. We bring together the industry's finest technicians to serve our customers in 58 markets across 22 states.
Each office within Elevated has local operations and staff dedicated to providing a superior standard of service, and now benefits also from a world-class corporate infrastructure, state-of-the-art facilities, and superior training and support for our workforce.
Job Summary
The ServiceManager is responsible for the daily activities of maintenance and repair operations. The Manager will assist in estimating jobs, allocating manpower, and improving the profitability of maintenance and repair jobs.
Responsibilities and Duties
Supervises Service Technicians' direction and training, and communicates company policies, procedures, and objectives
Administers company safety program, which includes performing safety audits, when necessary, and stressing the importance of safety to all employees
Visits job sites and performs quality audits to ensure route work is completed efficiently and cost effectively
Identifies issues that could potentially affect the overall reliability of the customer's equipment
Uses company financial reporting to review route management and callbacks
Makes necessary changes to improve profitability
Provides technical input to sales staff on the scope of work and materials needed to bid repair work. Includes calculating labor and materials costs
Enforces Cancellation Reduction Program.
Works with General Manager and Sales team to address customer's needs
Maintains up-to-date knowledge of all federal, state, and local elevator industry code requirements
Maintains strong familiarity of industry products by reviewing equipment updates and supplier goods
Administers parts program for contract service and repair to meet budget expectations and customer satisfaction
Manages the elevator repair process and ensures repairs are completed in an efficient and cost-effective manner
Other duties as assigned by the General Manager
Qualifications and Skills
Thorough knowledge of the elevator industry and general management methods within the elevator industry
Either a bachelor's degree, two years' experience managing a branch department, or an equivalent combination of education and experience
Ability to define problems, collect data, establish facts, and draw valid conclusions
Ability to interpret a wide variety of technical instructions in mathematical or diagram form, and deal with several abstract and concrete variables
Benefits and Perks
Top Pay in the industry
Low health insurance cost for dependent and family coverage
401(k) match toward your retirement account
Performance Incentive Based Pay
$39k-58k yearly est. 60d+ ago
Manager - Full Service - Foley, AL
HHB Restaurant Recruiting
Customer service manager job in Foley, AL
Job Description
Are you a hardworking, service-minded leader with a real passion for the hospitality industry?
Are you looking to take a step towards building your restaurant manager career, instead of just working a job?
We need extraordinary leaders like you to apply for this full-service restaurant management position in Foley, AL
As a Restaurant Manager, your experience and leadership skills will head up some of the nation's leading restaurant venues and staff, while building a strong team of your own and continuing to advance your restaurant career. From daily operations to marketing and sales, we have opportunities for career growth waiting for you.
You will own the responsibilities for the restaurant staff in daily tasks, training, and developing them into assets of your team.
Use creativity and communication to build a loyal customer base, and increase sales.
You will also be responsible for typical restaurant manager duties including creating a safe working environment for your employees and customers.
Outstanding Benefits
Health Benefits
Industry Standard Work Week (50-55 hour target)
Attainable Bonus Program
$55K - $65K Salary
Equal Opportunity Employer
Key Responsibilities:
Practice safety as priority #1 for your restaurant team and customers
Maintain a high ratio of return customers through great service
Oversee guest services and resolve issues
Coach and develop restaurant employees to build a cohesive team
Promote, demonstrate, and lead a memorable customer restaurant experience
You will:
Have a minimum of 2 years in Restaurant Management
Show success in previous positions
Be physically fit and able to regularly walk, climb, crouch, and move up to 50 pounds at a time
Be able to thrive in a quick-paced environment
Demonstrate outstanding leadership, communication, and training
Have a stable work history
Does this sound like you? We'd love to hear from you! Apply today!
$55k-65k yearly 9d ago
Manager Surgical Services
I4 Search Group Healthcare
Customer service manager job in Fort Walton Beach, FL
Job Description
Registered Nurse (RN)
SPECIALTY UNIT: Manager of Surgical Services
SHIFT: Days M-F
JOB TYPE: Full-Time Permanent
The Manager of Surgical Services Department leads the perioperative team by focusing on safe patient care while effectively managing operations.
Responsibilities:
Service
• Accurately identifies real/potential problems affecting the service and implements solutions with follow through and communication.
• Actively participates in service, departmental and hospital wide committees as assigned, providing ongoing communication to those one represents.
People
• Coaches subordinates providing feedback; constructive critique of work; facilitates individual development plan; and documents their job performance.
• Adheres to all Human Resource policies.
• Effectively communicates departmental, organization and industry information to staff.
• Effectively builds strong relationships and networks to deliver upon organizational and department goals.
Quality
• Enforces standards of care for surgical services and develops processes to measure and ensure consistent compliance.
• Develops, implements, and evaluates an ongoing surgical services program which assures quality patient care consistent with the Hospital mission.
• Monitors compliance with regulatory, accrediting and hospital policy, environmental, patient, and personnel safety
• Responsible for department's operational excellence by ensuring delivery of quality services in accordance with applicable policies, procedures, and professional standards.
Finance
• Is responsible for the fiscal management of department; assures proper utilization of organization's financial resources.
Job Benefits:
• Competitive salary
• Direct Deposit
• 401K
• Comprehensive Health, Dental, and Vision benefits
• Employee discount program
• Excellent room for growth and advancement
Requirements:
Current RN license within the State of practice.
ASN required - BSN preferred.
BLS issued by the American Heart Association required.
Previous related experience in related acute setting strongly preferred.
Critical thinking, service excellence, and good interpersonal communication skills.
Ability to read and comprehend written instructions, ability to follow verbal instructions and PC skills
$42k-73k yearly est. 16d ago
Fleet Services Supervisor
Baldwin EMC 3.8
Customer service manager job in Summerdale, AL
Job DescriptionSalary:
How to Apply for the Fleet Services Supervisor
.
To proceed with your application, please follow these steps:
Step 1: Download the Baldwin EMC Application
Click [here] to download the Baldwin EMC application.
Save the file to your computer for easy access.
Applicants must submit a completed Baldwin EMC employment application to be considered for the position.
Step 2: Complete the Baldwin EMC Application
Open the Baldwin EMC application file that you have downloaded.
Fill out all required fields accurately.
Review your Baldwin EMC application to ensure all information is correct and complete.
Step 3: Prepare Your Documents
If required, gather any supporting documents (e.g., rsum, cover letter, certifications).
Save all documents in a compatible format (PDF preferred).
Step 4: Upload Your Baldwin EMC Application
Click the 'Apply' button on the job posting page.
Follow the prompts to upload your completed Baldwin EMC application and any supporting documents.
Step 5: Submit and Confirm
Double-check that you have uploaded all necessary files.
Submit your Baldwin EMC application.
You should receive a confirmation email once your submission is successful.
We appreciate your interest and look forward to reviewing your application!
NOTICE OF JOB VACANCY
Job Title: Fleet Services Supervisor
Department: Fleet
Work Location: Summerdale, AL
Job Type: Full Time
Essential Job Duties and Responsibilities
Visits and monitors work locations to verify that maintenance and repair activities are performed correctly and identifies training needs to improve efficiency, safety, and quality of work.
Assists the Fleet ServiceManager with departmental operations, including budgeting support, staffing needs, and the acquisition or disposition of tools and equipment.
Provides hands-on assistance across work areas as needed to support workload demands and maintain service continuity.
Applies advanced knowledge of mechanical systems, including hydraulics, transmissions, track systems, electrical and fuel systems, and related components, to maintain, diagnose, and repair Cooperative fleet vehicles and equipment.
Performs supervisory and human resources functions for assigned employees, including work direction, performance feedback, evaluations, and training coordination.
Ensures work orders, parts usage, and maintenance documentation are accurate, complete, and entered into required systems upon completion of work.
Monitors and maintains appropriate inventory levels of fuel, oils, and related supplies to support fleet operations.
Qualifications
High school graduate or equivalent.
Technical, CDL License, Fluid Power Certification, MACS Certification, Heavy Duty Brake Certification.
Automotive/equipment repair, maintenance, and advanced diagnostic equipment experience required.
Supervisory experience preferred.
Strong verbal and written communications.
Valid drivers license.
Working Conditions
Office/Field environment.
Travel to workshops to improve skills and stay abreast of new procedures and technologies.
Subject to call out during adverse weather conditions or other emergencies.
Base Salary:
Qualified applicants can expect competitive wages with opportunities for long-term growth.
Insurance:
Blue Cross Blue Shield Dental/Health/Vision Coverage
Long Term Disability
Aflac Cancer Coverage
24-Hour Accident and Business Travel Insurance
Life/AD&D Insurance
Retirement:
NRECA Retirement Security Plan
NRECA 401 (k) Pension Plan
Other Benefits:
Flexible Spending Account Healthcare and Dependent Care
Paid Time Off
Sick Leave
Paid Holidays
Telemedicine
Wellness Program
Group Emergent and Air Emergent Transportation Coverage
9/80 Work Schedule
Professional Development:
The Cooperative is committed to mentoring and investing in the professional development of its employees. The Cooperative values professionalism, safety, teamwork, integrity, leadership, and empathy in a team environment.
This notice of job vacancy is not intended to provide a comprehensive listing of theactivities, duties, or responsibilities required of the employee for this job.
THE DEADLINE TO APPLY IS THURSDAY, JANUARY 29, 2026, AT 4:00 PM CST.
Baldwin EMC
19600 State Highway 59
Summerdale, AL 36580 D
**************************
$38k-49k yearly est. 10d ago
Retail Services Experience Supervisor
Best Buy 4.6
Customer service manager job in Destin, FL
As the Retail Services Experience Supervisor, you'll be responsible for the operations and customer experience related to Geek Squad services for computer and cellphone repair and car electronics installations at the Best Buy store. In partnership with your General Manager and Services Experience Manager, you'll identify opportunities, implement plans and drive priorities to provide best-in-class employee and customer experiences.
What you'll do
Optimize schedules to ensure stores are staffed efficiently and employees are prepared to deliver great customer experiences
Provide work direction, ongoing training, career development and performance management to your employees
Manage and achieve key metrics and results, including customer satisfaction, turn time, productivity and revenue, and identify opportunities to improve performance
Perform in-store leadership duties as needed, including opening, closing, cash management and manager-on-duty tasks
Basic qualifications
1 year of experience as a supervisor or manager in business, military or related fields
1 year of experience in services, customerservice or related field
Preferred qualifications
1 year of retail experience
Previous profit and loss (P&L) ownership, including forecasting for expense/labor management
Experience driving key business performance indicators, such as revenue and operating income
Experience analyzing business results
Inventory control, technology repair and/or distribution experience
What's in it for you
We're committed to helping our people thrive at work and at home. We offer generous benefits that address your total well-being and provide support as you need it, especially key moments in your life.
Our benefits include:
Competitive pay
Generous employee discount
Financial savings and retirement resources
Support for your physical and mental well-being
About us
As part of the Best Buy team, you'll help us fulfill our purpose to enrich lives through technology. We bring that to life every day by humanizing and personalizing tech solutions for every stage of life - in our stores, online and in customers' homes.
Our culture is built on deeply supporting and valuing our amazing employees who make it all possible. We're committed to being a great place to work, where you can unlock unique career possibilities. Above all, we aim to provide a place where you can bring your full, authentic self to work now and into the future. Tomorrow works here.™
Best Buy is an equal opportunity employer.
$43k-56k yearly est. 10d ago
Fleet Services Supervisor
Baldwin EMC 3.8
Customer service manager job in Summerdale, AL
How to Apply for the Fleet Services Supervisor
.
To proceed with your application, please follow these steps:
Step 1: Download the Baldwin EMC Application
Click [here] to download the Baldwin EMC application.
Save the file to your computer for easy access.
Applicants must submit a completed Baldwin EMC employment application to be considered for the position.
Step 2: Complete the Baldwin EMC Application
Open the Baldwin EMC application file that you have downloaded.
Fill out all required fields accurately.
Review your Baldwin EMC application to ensure all information is correct and complete.
Step 3: Prepare Your Documents
If required, gather any supporting documents (e.g., résumé, cover letter, certifications).
Save all documents in a compatible format (PDF preferred).
Step 4: Upload Your Baldwin EMC Application
Click the 'Apply' button on the job posting page.
Follow the prompts to upload your completed Baldwin EMC application and any supporting documents.
Step 5: Submit and Confirm
Double-check that you have uploaded all necessary files.
Submit your Baldwin EMC application.
You should receive a confirmation email once your submission is successful.
We appreciate your interest and look forward to reviewing your application!
NOTICE OF JOB VACANCY
Job Title: Fleet Services Supervisor
Department: Fleet
Work Location: Summerdale, AL
Job Type: Full Time
Essential Job Duties and Responsibilities
Visits and monitors work locations to verify that maintenance and repair activities are performed correctly and identifies training needs to improve efficiency, safety, and quality of work.
Assists the Fleet ServiceManager with departmental operations, including budgeting support, staffing needs, and the acquisition or disposition of tools and equipment.
Provides hands-on assistance across work areas as needed to support workload demands and maintain service continuity.
Applies advanced knowledge of mechanical systems, including hydraulics, transmissions, track systems, electrical and fuel systems, and related components, to maintain, diagnose, and repair Cooperative fleet vehicles and equipment.
Performs supervisory and human resources functions for assigned employees, including work direction, performance feedback, evaluations, and training coordination.
Ensures work orders, parts usage, and maintenance documentation are accurate, complete, and entered into required systems upon completion of work.
Monitors and maintains appropriate inventory levels of fuel, oils, and related supplies to support fleet operations.
Qualifications
High school graduate or equivalent.
Technical, CDL License, Fluid Power Certification, MACS Certification, Heavy Duty Brake Certification.
Automotive/equipment repair, maintenance, and advanced diagnostic equipment experience required.
Supervisory experience preferred.
Strong verbal and written communications.
Valid driver's license.
Working Conditions
Office/Field environment.
Travel to workshops to improve skills and stay abreast of new procedures and technologies.
Subject to call out during adverse weather conditions or other emergencies.
Base Salary:
Qualified applicants can expect competitive wages with opportunities for long-term growth.
Insurance:
Blue Cross Blue Shield Dental/Health/Vision Coverage
Long Term Disability
Aflac Cancer Coverage
24-Hour Accident and Business Travel Insurance
Life/AD&D Insurance
Retirement:
NRECA Retirement Security Plan
NRECA 401 (k) Pension Plan
Other Benefits:
Flexible Spending Account Healthcare and Dependent Care
Paid Time Off
Sick Leave
Paid Holidays
Telemedicine
Wellness Program
Group Emergent and Air Emergent Transportation Coverage
9/80 Work Schedule
Professional Development:
The Cooperative is committed to mentoring and investing in the professional development of its employees. The Cooperative values professionalism, safety, teamwork, integrity, leadership, and empathy in a team environment.
This notice of job vacancy is not intended to provide a comprehensive listing of the activities, duties, or responsibilities required of the employee for this job.
THE DEADLINE TO APPLY IS THURSDAY, JANUARY 29, 2026, AT 4:00 PM CST.
Baldwin EMC
19600 State Highway 59
Summerdale, AL 36580 D
**************************
How much does a customer service manager earn in Pace, FL?
The average customer service manager in Pace, FL earns between $24,000 and $75,000 annually. This compares to the national average customer service manager range of $35,000 to $105,000.
Average customer service manager salary in Pace, FL