Customer service manager jobs in Schertz, TX

Skytex Homes is a Texas-based, privately-owned manufactured home retailer specializing in land/home packages and home sales. We have access to many different manufacturers and product lines giving us an edge on the competition. With a commitment to serving customers across Texas and beyond, the company offers a diverse selection of high-quality homes. Prospective homeowners can visit the sales center in New Braunfels, TX, to explore home options and learn more about available communities. Skytex Homes is known for its focus on delivering customer-centric housing solutions. Role Description This is a full-time, on-site role for a General Manager at our flagship newly opened sales lot in New Braunfels, TX. The General Manager will oversee daily operations, develop and train on sales strategies, lead the sales team, and ensure operational excellence. Responsibilities also include financial management, driving customer satisfaction, and maintaining compliance with company policies and legal requirements. Key Responsibilities Sales and Marketing Leadership: Develop and implement sales strategies to meet or exceed monthly and annual targets. Lead marketing initiatives, including promotions, advertising, and community outreach to attract potential buyers. Team Management: Recruit, train, coach, and motivate the sales team and support staff. Conduct performance evaluations, provide feedback, and handle disciplinary actions as needed to build a motivated workforce. Operations Oversight: Manage daily dealership operations, including inventory control of manufactured homes, lot maintenance, and customer service processes. Ensure the lot is visually appealing and compliant with safety standards. Financial Management: Prepare and manage budgets, monitor expenses, and generate financial reports. Track sales metrics, occupancy goals, and profitability to optimize performance. Customer Relations: Handle escalated customer inquiries, resolve complaints, and ensure high levels of satisfaction. Oversee the sales process from lead generation to closing deals. Compliance and Legal: Maintain knowledge of legal requirements related to manufactured home sales, including zoning, financing, and warranties. Obtain and maintain appropriate sales licensing as required by state regulations. Vendor and Inventory Coordination: Negotiate with manufacturers and suppliers for home inventory. Coordinate deliveries, setups, and inspections to keep stock levels optimal. Reporting and Analysis: Analyze market trends, competitor activities, and sales data to inform strategic decisions. Provide regular updates to upper management on lot performance. Qualifications Minimum of 5-7 years in sales or retail management, with at least 2-3 years in the manufactured housing industry Strong leadership, team management, and employee coaching skills Sales, customer relationship management, and business development expertise Operations management, financial planning, and strategic decision-making abilities Excellent communication, technological, organizational, and problem-solving skills Familiarity with CRM software and inventory management Ability to work in a fast-paced outdoor environment, including weekends as needed Compensation and Benefits Competitive salary and performance-based compensation package based on experience and skills Benefits may include health insurance, retirement plans, and paid time off

A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $24.95 Maximum Salary: $31.80 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Responsible for the processes and systems related to the servicing of our customers, directing the delivery administrative and operational assistance designed to promote revenue growth, productivity, and exceptional levels of customer satisfaction. Provides team members with the appropriate training, tools, direction and motivation that enable their success. Executes the company strategy and acts according to the company values. Responsibilities Include: Develops and implements procedures pertinent to the effective and efficient operation of the Customer Service Department. Escalate issues impacting customer satisfaction to site and commercial management teams Work with the CS Teams on crossing training Assure the teams are staffed properly. Works with VP of Commercial & Director of Ops on Head Count. Maintains in-depth working knowledge of company systems and processes. Sets performance standards to meet service goals of the company. Develops and reports individual and departmental performance metrics for continuous improvement. Coaches team in order to achieve high performance. Conducts regular on time performance appraisals for all team members. Develops goals, action plans, and time tables for direct reports. Monitor team order entry, confirmation and response to customer inquiries, including management of delivery dates to assure the team is meeting expectations (within 24-48 hrs. of receipt) Oversees the transfer of orders to other sites for level loading or service demands Develops and implements work instructions for the Customer Service Department Assure the team communicates effectively internally on new customer designs, artwork, launches and new structures, including coordinating meetings with pre-press, estimating, quality, planning and operations (new business reviews). Educate the customer service team on prompt and proper communication; monitor for compliance Escalate issues impacting customer satisfaction to site and commercial management teams Assist with transfer of orders to other sites for level loading or service demands Work with Estimating to make sure that customer price lists are current and maintained on company assigned depository Liaise quality issues to quality and operation management teams Generate monthly team metrics and service performance indicators; report to commercial and operation teams as required Provide customer provided sales forecasts to planning, scheduling, and operation teams Evaluate team performance, ensure the Customer Service Managers are clear on their roles and responsibilities and performing accordingly; educate, lead, and develop strong team members and provide tools to maintain customer satisfaction Identify opportunities for process improvements to enhance customer satisfaction and/or departmental efficiency Facilitate/lead kaizen workshops to promote workflow continuous improvement and c Education/Experience: Bachelors degree required. 5 years of customer service management in a manufacturing environment with multiple product lines. Pharmaceutical printing/folding industry experience preferred. Knowledge/Skills Requirements: Customer-focused proven ability to provide consistent high quality support. Demonstrated ability to lead people and get results through others. Well developed coaching and counseling skills. Must demonstrate good judgment with the ability to make quick, sound decisions. Excellent written, verbal, and listening skills. A creative thinker with strong problem solving skills. Requires good organization and record keeping skills. Strong time management skills are necessary with the ability to manage multiple priorities. Familiarity with Microsoft office software required. IV. Physical Demands: Individuals will need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques required. May include lifting up to 25 pounds for files, computer printouts on occasion.

Job Description within Keller Executive Search and not with one of its clients. As the Customer Service Manager in San Antonio, this senior role is accountable for shaping customer service strategy and delivering measurable outcomes across the business. The position partners closely with cross‑functional leaders, drives operational excellence, and scales processes to support growth. Key Responsibilities: Set a clear multi‑year strategy and translate it into quarterly plans with accountable metrics. Lead teams with a focus on coaching, psychological safety, and high performance. Elevate CSAT/NPS through service design, QA, and knowledge management. Build data‑driven operating rhythms, dashboards, and continuous‑improvement loops. Own budgets and vendor relationships; negotiate contracts that balance value, risk, and speed. Design compliant processes aligned to local regulations and internal policies. Partner with Sales, Marketing, and People Operations to execute company priorities. Represent the function to senior leadership; prepare crisp updates and decision memos. To learn more about Keller, please see: ************************************************************************************ Requirements 7+ years in progressively senior roles within the relevant discipline; experience leading managers. Demonstrated success building scalable processes and delivering against OKRs. Strong analytical and financial acumen; fluency with data tools and business cases. Excellent stakeholder management and executive communication skills. Working knowledge of applicable local laws, standards, and industry best practices. Bachelor's degree required; advanced degree or certifications are advantageous Benefits Competitive compensation: $ 125,000-152,000 USD Opportunities for professional growth and leadership development. Company culture: Flat management structure with direct access to decision‑makers; open communication environment. Full medical coverage. Equal Employment Opportunity Statement: Keller Executive Search provides equal employment opportunities to all qualified applicants and employees. Employment decisions are based on merit, qualifications, and business needs, without regard to protected characteristics under applicable law. Commitment to Diversity: An inclusive and equitable workplace is actively fostered. Hiring, development, and advancement practices are designed to broaden representation and ensure fair access to opportunity. Data Protection and Privacy: Personal data is processed solely for recruitment and employment purposes, in accordance with applicable data‑protection laws (including GDPR where relevant). Information may be retained for compliance and legitimate interests, subject to data minimization and security controls. Pay Equity: Compensation practices are reviewed to support pay equity for substantially similar work, accounting for bona fide factors such as experience, education, and performance. Health and Safety: Workplace health and safety obligations are observed in line with applicable national and local requirements. Employees are expected to follow all safety policies and promptly report hazards. Compliance with Law: All recruitment, selection, and employment practices are conducted in compliance with applicable laws and regulations in the jurisdiction of employment. Note: This job posting may be for a position with Keller Executive Search or one of our clients. The specific employer will be identified during the application and interview process. Employment laws and requirements may vary depending on the employer and location.

Job Details 2131 NE Loop 410 Ste 640 - San Antonio, TXDescription Bravos Cabinets is seeking a Director of Operations Custom Cabinets responsible for overseeing all aspects of the design, production, and installation of custom cabinetry. This leadership role ensures projects meet high standards of craftsmanship, functionality, design, and customer satisfaction, while managing budgets, timelines, and staff. The Director works closely with clients, designers, architects, project managers, and production teams to deliver exceptional results and uphold the brand's reputation for quality. Strategic Leadership Lead and manage the custom cabinetry division, including design, engineering, manufacturing, and installation. Develop and implement departmental goals, KPIs, and continuous improvement initiatives. Align cabinetry operations with overall company strategy and profitability targets. Project & Client Management Oversee all custom cabinet projects from concept through completion. Collaborate with sales, design, and project management teams to ensure client vision is achieved. Review and approve designs, shop drawings, materials, and production plans. Team Management Recruit, train, and manage cabinetmakers, drafters, engineers, and installation crews. Establish clear performance expectations and provide coaching, feedback, and professional development opportunities. Foster a culture of quality, safety, and accountability. Production Oversight Supervise production scheduling to ensure projects are completed on time and within budget. Ensure all products meet internal quality standards and industry regulations. Evaluate and implement best practices in woodworking, finishing, and installation techniques. Budget & Vendor Management Develop and manage departmental budgets, cost estimates, and pricing strategies. Source and manage relationships with material suppliers, subcontractors, and partners. Negotiate pricing and terms to maximize cost efficiency without compromising quality. Quality Assurance & Safety Implement and monitor quality control procedures across all phases of production and installation. Enforce safety regulations and protocols in accordance with OSHA and company standards. Qualifications Qualifications: Skills: In-depth knowledge of cabinetry construction, wood species, finishes, and manufacturing processes. Strong leadership and team-building skills. Excellent project management and organizational skills. Proficient in reading blueprints, CAD drawings, and architectural plans. Familiar with design and production software (e.g., AutoCAD, Cabinet Vision, SketchUp). Effective communication and problem-solving skills. Preferred Traits: Detail-oriented with a passion for craftsmanship and design excellence. Client-focused with a commitment to delivering high-quality custom solutions. Strong financial acumen and ability to manage budgets and cost controls. Physical Requirements: Ability to stand, walk, and move throughout the shop and job sites. Occasionally lift or move materials up to 50 lbs. Compensation: Competitive salary + performance-based bonus Health, dental, vision insurance 401(k) with company match Paid time off and holidays Professional development opportunities

Select Staff is looking for candidates for a Customer Service Manager position for our industrial client in San Antonio, TX. Profit and loss of the facility and supervision of the inside sales team Respond to customer inquiries regarding products and services Prepare price quotes Source products Support outside sales team Daily, Weekly, Monthly financial & operational reporting reviews Pay Rate: $60K - $80K Schedule: Monday - Friday, 8A - 5P Qualifications Four + years of industry background Five + years of management experience required Strong people skills Excellent verbal and written communication skills Must be a self-motivated team player Effective and proven leader Additional Information All your information will be kept confidential according to EEO guidelines.

Swift 7 Consultants is a dynamic and forward-thinking consulting firm dedicated to empowering businesses and leaders through strategic solutions, innovative development programs, and a commitment to excellence. Based in San Antonio, TX, we specialize in fostering organizational growth by guiding emerging leaders and optimizing performance across teams. Our culture is built on integrity, collaboration, and a strong drive for continuous improvement. Job Description We are seeking a motivated Customer Support Manager to oversee our support team and ensure exceptional service delivery across all student and client interactions. The ideal candidate will manage daily support operations, implement service improvements, and serve as a trusted representative of our academy's values. This role requires strong leadership, outstanding communication abilities, and a passion for building positive customer relationships. Responsibilities Lead and supervise the customer support team to ensure efficient and high-quality service. Oversee daily operations, including scheduling, workload distribution, and performance monitoring. Develop and implement support procedures and service standards aligned with the academy's vision. Address escalated inquiries with professionalism and timely resolution. Monitor customer satisfaction trends and recommend opportunities for improvement. Collaborate with internal departments to streamline communication and service processes. Prepare reports and metrics to evaluate support performance and operational effectiveness. Qualifications Strong leadership and communication skills. Ability to manage multiple priorities and solve problems effectively. Excellent organizational skills and attention to detail. Strong interpersonal abilities with a customer-focused mindset. Confidence in decision-making and handling complex situations. Bachelor's degree or equivalent skills preferred (not required). Additional Information Benefits Competitive salary: $56,000-$61,000 per year. Opportunities for professional growth and advancement. Supportive, collaborative, and mission-driven work environment. Comprehensive skill-building and development programs. Stable full-time position with long-term career potential.

About Us Lumina Agency Inc is a forward-thinking communications and branding firm dedicated to elevating the presence and voice of organizations across diverse industries. We blend strategic insight with creative precision to craft messaging that inspires, informs, and connects. Our team values innovation, clarity, and professionalism-delivering impactful communication solutions that drive meaningful results. Job Description We are looking for a highly organized and customer-focused Customer Support Manager to lead and oversee our support team. This role is ideal for someone who excels at problem-solving, team leadership, and creating efficient systems that enhance client satisfaction. You will play a key role in developing support strategies, improving workflows, and ensuring that our service standards align with our company values. Responsibilities Lead and mentor the customer support team to deliver exceptional service Develop and implement support processes that improve productivity and client satisfaction Monitor performance metrics and identify opportunities for continuous improvement Handle escalated inquiries and provide clear, effective solutions Collaborate with internal teams to optimize communication and service delivery Ensure support operations align with company standards, goals, and best practices Maintain a professional, supportive, and solutions-oriented environment Qualifications Qualifications Strong leadership, communication, and organizational skills Ability to manage multiple priorities with a calm and strategic mindset Excellent problem-solving abilities and attention to detail Strong understanding of customer service principles and client relations Ability to analyze data and make informed operational decisions Proactive, reliable, and committed to delivering exceptional service Additional Information Benefits Competitive salary of $55,000 - $59,000 per year Growth opportunities within a rapidly expanding organization Supportive and collaborative work environment Professional development and skill-building opportunities Full-time job position with long-term stability

It's about being the person that wants to see others succeed. Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the Mortgage Loan Services Supervisor role might be for you! At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled financial services. Who you are: As a Mortgage Loan Services Supervisor, you are our leader, providing guidance and support to every single team member on your team. In this role, you will be responsible for the coordination of mortgage loan workflow to maintain an efficient system through all stages of the mortgage process. Our supervisors have a genuine care for people and enjoy developing people and do it with integrity, caring and excellence in mind. What you'll do: Handle any escalated problems or inquiries regarding the mortgage loan process to ensure quality service is delivered in a timely manner Assist in personnel training and performance reviews to continue the development of a department focused on cultivating the skills of its workers Assist in the coordination of mortgage loan workflow to maintain an efficient system through all stages of the mortgage process Maintain a high-level understanding of mortgage loan regulations and rules to better understand how to develop procedures Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: Proficiency in Microsoft computer applications Experience in lending operations Excellent written and verbal communication Demonstrated leadership skills Demonstrated understanding of mortgage loan operations Additional Preferred Skills: Bilingual language skills 1-2 years of loan processing experience Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: Medical, dental, vision, long-term disability, and life insurance 401(k) matching Generous holiday and paid time off schedule Tuition reimbursement Extensive health and wellness programs, including our Employee Assistance Program Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

Benefits: Company parties Competitive salary Dental insurance Employee discounts Health insurance Paid time off Training & development Vision insurance Our company offers this (and more): · Endless possibilities to make our customers smile· Interesting problems we need you to solve · Complete company support and empowerment If you really enjoy taking charge and owning challenges that solve people's needs we'd love to talk to you. Positively impact the lives of those around you with your organizational and communication skills here with us. #officemanagement, #customercare #customerservice Compensation: $22.00 - $26.00 per hour

Why Wells Fargo: Are you looking for more? Find it here. At Wells Fargo, we're more than a financial services leader - we're a global trailblazer committed to driving innovation, empowering communities, and helping our customers succeed. We believe that a meaningful career is much more than just a job - it's about finding all of the elements to help you thrive, in one place. Living the Well Life means you're supported in life, not just work. It means having robust benefits, competitive compensation, and programs designed to help you find work-life balance and well-being. You'll be rewarded for investing in your community, celebrated for being your authentic self, and empowered to grow. And we're recognized for it - Wells Fargo once again ranked in the top three - making us the #1 financial services employer - on the 2025 LinkedIn Top Companies list of best workplaces “to grow your career” in the U.S. Join us! About this role: Wells Fargo is seeking an Associate Customer Service Representative in Everyday Banking. Find out why we're the #1 financial services company to grow YOUR career. Apply today. CSBB Operations delivers a diverse set of foundational operational and contact center services for the enterprise and to consumer, small business, and wholesale customers, providing stability, scalability, and security for Wells Fargo. Services include deposits, payments and ATM operations, global fraud and claims, account reconciliation, cash vault services, mail and courier solutions, print and image services, unclaimed property processing, legal order processing, estate care, and voice, email, chat, and social media services for consumer and small business customers. In this role you will: Support customers and seek ways to improve inquiries or issues from customers with empathy regarding financial products and services through a variety of channels such as phone, text, chat, video chat and other lines of communication in a fast-paced, high-volume environment Perform routine tasks such as answering inquiries, resolving problems and providing a best-in-class customer experience while adhering to work guidelines, policies, and regulations and navigating multiple computer systems Regularly receive direction from supervisor and escalate questions and issues to more senior employees Interact with team on basic information, plus internal or external customers Required Qualifications: 6+ months of Customer Service, Financial Services or Contact Center experience, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education Bilingual reading, speaking, and listening proficiency in Spanish/English Desired Qualifications: Ability to provide strong customer service while listening, eliciting information efficiently, comprehending, and resolving customer issues Ability to execute in a fast paced, high demand, metric driven call center environment Excellent verbal, written, and interpersonal communication skills with integrity and a high level of professionalism with all levels of employees and customers, while maintaining attention to detail and accuracy Military experience resolving complex issues via written or verbal communication, including but not limited to, supply action requests, updating personnel records, answering benefit or pay questions, resolving errors, researching questions and other needs as requested by customers Ability to meet or exceed business goals and objectives and navigate multiple computer systems, applications, and utilize search tools to find information Knowledge, understanding and experience of internet, mobile, and social media technology Job Expectations: Must be able to attend full duration of required training period This position is not eligible for Visa sponsorship Ability to work additional hours as needed Schedule may be eligible for a shift differential under the terms of the shift differential policy Must work on-site at the location posted Must complete and pass required language assessment Training and Work Schedule: You will receive in-depth classroom training, continued on-the-job training, and coaching to learn about Wells Fargo banking products, procedures, and services. Training class starts on 2/9/26 for 7 weeks. Training hours are 8:00 a.m. - 4:30 p.m. Monday - Friday. You are required to attend the full duration of this paid 7 weeks of training. We're open 24 hours a day. Your regular work schedule will be based on business need and will include working at least one weekend day and some holidays. Compensation: Starting rate $20.00 per hour Posting Location: 4101 Wiseman Blvd Bldg. 201 San Antonio, TX 78251 @RWF22 Posting End Date: 29 Dec 2025 *Job posting may come down early due to volume of applicants. We Value Equal Opportunity Wells Fargo is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other legally protected characteristic. Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit's risk appetite and all risk and compliance program requirements. Candidates applying to job openings posted in Canada: Applications for employment are encouraged from all qualified candidates, including women, persons with disabilities, aboriginal peoples and visible minorities. Accommodation for applicants with disabilities is available upon request in connection with the recruitment process. Applicants with Disabilities To request a medical accommodation during the application or interview process, visit Disability Inclusion at Wells Fargo. Drug and Alcohol Policy Wells Fargo maintains a drug free workplace. Please see our Drug and Alcohol Policy to learn more. Wells Fargo Recruitment and Hiring Requirements: a. Third-Party recordings are prohibited unless authorized by Wells Fargo. b. Wells Fargo requires you to directly represent your own experiences during the recruiting and hiring process.

Under general direction, is responsible for planning, coordinating, and scheduling within the assigned division. Trains and oversees assigned employees. Uses independent judgement to work with the public, coworkers, and subordinates. Working conditions are in an office environment with frequent visits to outdoor sites and exposure to temperature variations, infectious diseases, and hostile animals. Exercises direct supervision over assigned staff. Work Location Animal Care Services Main Campus at 4710 State Highway 151, San Antonio, TX 78227. Work Hours Schedule will vary to include (5) 8-hour shifts; 2 days off per week, rotating Weekends, and holiday availability required as needed for operational support. Essential Job Functions * Plans, prioritizes, and assigns daily work schedule of subordinates and coordinates personnel utilization with staff. * Supervises, trains, and evaluates assigned staff members. * Collects and prepares data for reports and presentations. * Makes presentations to community groups and organizations. * Monitors and coordinates division budget. * Reviews reports from staff, assists on difficult cases, and assures proper follow-up action is taken. * Prescribes forms and techniques to be used in assigned division. * Recommends and assists in the development and implementation of department and division policies, including animal ordinance. * Reviews and evaluates operations and procedures and recommends improvements. * Develops and maintains positive communications and working relationships with City Departments, outside organizations, and law enforcement personnel. * Conducts State certified training for internal and external Animal Control agencies including informational training for City departments. * May lift and carry animals weighing up to 50 pounds to secure in cages or place on examination tables, and may assist with team lifts for animals weighing over 50 pounds. * Performs related duties and fulfills responsibilities as required. Job Requirements * High school diploma or GED equivalent (recognized by the Texas Education Agency or a regional accrediting agency). * Two (2) years of experience in a field related to animal control, to include one (1) year of experience as a supervisor or lead worker. Preferred Qualifications: Bilingual in English and Spanish Experience with De-escalation Applicant Information * Unless otherwise stated, applicants are permitted to substitute two years of related full-time experience for one year of higher education or one year of related higher education for two years of experience in order to meet the minimum requirements of the job. One year of full-time experience is defined as 30 or more hours worked per week for 12 months. One year of higher education is defined as 30 credit hours completed at an accredited college or university. * Applicants selected for employment with the City of San Antonio in this position must receive satisfactory results from pre-employment drug testing and background checks. If required for the position, a physical, motor vehicle record evaluation, and additional background checks may be conducted. * Please be advised that if selected for this position, information regarding employment history as it relates to the qualifications of the position will be needed for employment verification. Applicants claiming military service to meet the experience requirement for this position may attach a DD214 to the application. * If selected for this position, official transcripts, diplomas, certifications, and licenses must be submitted at the time of processing. Unofficial transcripts and copies of other relevant documents may be attached to the application for consideration in advance. Knowledge, Skills, and Abilities * Knowledge of principles and practices of supervision, training, and personnel management. * Knowledge of procedures for issuing and processing a City citation. * Knowledge of safe work practices and procedures for dealing with vicious or rabid animals. * Knowledge of pertinent Federal, State, and local laws, ordinances, and regulations. * Knowledge of methods, practices, and techniques of animal control. * Knowledge of investigative techniques. * Knowledge of principles and practices related to confrontation control and crisis intervention. * Skill in utilizing basic office equipment. * Ability to prepare clear and concise reports. * Ability to establish and maintain effective working relationships with City staff and the general public. * Ability to communicate clearly and effectively. * Ability to handle animals under all types of situations and conditions. * Ability to respond to inquiries, complaints and requests for services in a fair, tactful and firm manner. * Ability to provide training to assigned staff on safety procedures and methods. * Ability to adhere to disease management and safety protocols. * Ability to perform all the physical requirements of the position, with or without accommodations.

Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards. Location: 100% on site San Antonio TX What you will be doing: * Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA). * Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits. * Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled. * Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback. * Facilitate individual professional development of employees within the clinic * Provide guidance/insight on aspects of clinical operations as well as contingency planning. * Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities. * Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion. * Building teamwork and improving process and productivity by working within and across functional areas. * Be a point of escalation (internal) for resolution of issues and conflicts. * Develop positive professional relationships with key internal and external customers and suppliers. * To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI) * Ability to identify and hire strong candidates through the hiring process. Your profile: * Bachelor's Degree preferred * 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work * Minimum 1 + year of supervisory or lead experience managing people * Prior experience in process improvement / QA projects preferred * Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes * Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification * Excellent verbal and written communication skills * Ability to work cross functionally * Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: * Various annual leave entitlements * A range of health insurance offerings to suit you and your family's needs. * Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. * Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. * Life assurance * Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Job Description Why DH Pace? DH Pace Company is a distribution, construction and service organization offering a complete range of door and door related products and commercial security products. The company is privately owned and has been in operation over 95 years! We have 50+ US offices in 24 states with 2024 company-wide sales over $1 billion. Our mission is to enhance the communities we serve by improving the safety, convenience, and aesthetics of the buildings where we live, work, and play. Our foundation of values represents who we are and what we stand for. Values are never situational or circumstantial, they are always and forever. Our core values are R.I.S.E. Respect, Integrity, Service, and Excellence. DH Pace Company, Inc., an industry leader with decades of stability and nationwide growth, is seeking a Service Supervisor for our San Antonio, TX location. Step into a leadership role where your ability to support technicians, elevate customer service, and bring order to a fast-moving service environment will truly matter. If you're energized by managing people, schedules, and solutions, and want to grow with a company built to last, this is the role for you. Job Responsibilities: Assist with daily scheduling of all jobs; ensuring customers' preferences are met Provide immediate problem-solving assistance to office staff or service technicians Constantly monitor in Real Time service technicians' schedules in computer to maximize efficiency and profitability Track for jobs completed and place follow up calls to customers to ensure expectations were met Facilitate processing of completed jobs to ensure proper handling of materials and accurate billing Responsible for timely completion of all administrative paperwork associated with this position Perform employee performance reviews in conjunction with Department Manager, document performance issues, and provide employee counseling performance improvement action plans when necessary Participate in planning process and establishing department goals and objectives Other duties assigned by manager Job Requirements: Bachelor's degree and previous management experience preferred, or an equivalent combination of education and experience Experienced using Microsoft Office applications Must have a valid driver's license and a good driving record Ability to effectively communicate with the customer and represent the company in a professional manner Strong aptitude for technical applications and mechanical systems Our benefit offerings include: Medical, dental, and vision options: Available on the 1st day of the month following your start date! Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year! Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day Floating Holidays: Up to 2 floating holidays per year Competitive compensation: Including annual performance evaluations! 401k retirement plan: Including an employer match! Company paid: Life insurance, short-term disability, & long-term disability and more! Successful completion of references, employment verifications, background check, and drug screen required in advance of hire. DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails. Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor's legal duty to furnish information. 41 CFR 60-1.35(c)

Arcis Golf team members thrive on anticipating needs, forging connections, and elevating experiences for our team, members, and guests. We are an inclusive team of unique individuals who show up each day with a grateful spirit, humble heart, and a genuine respect for one another. Outside Service Supervisor Location: Canyon Springs Golf Club San Antonio, TX 78260 Canyon Springs Golf Club is seeking an organized and customer-focused Outside Service Supervisor to oversee the outside service operations, ensuring a seamless and positive experience for members and guests. The Outside Service Supervisor will play a key role in managing bag drop, golf cart fleet, and overall customer service on the course. Responsibilities: Supervise the Cart barn and Bag drop area, ensuring efficient and courteous handling of golf bags for members and guests. Supervise the Driving Range, ensuring efficiency and overall cleanliness of the practice area. Oversee the overall cleanliness of the golf cart fleet. Coordinate with the Golf Cart Mechanic to ensure carts are in proper working order. Assisting golfers, including loading and unloading golf bags, providing information on course conditions, and offering general assistance. Supervise and train outside service staff on customer service best practices. Manage the flow of golfers to the first tee, ensuring proper timing and coordination with the Pro Shop and Starter. Greet members and guests in a friendly and professional manner, addressing inquiries and providing assistance as needed. Handle member and guest requests promptly and courteously. Maintain clear communication with Pro Shop Staff, including Starters, Course Marshals, and Course Maintenance personnel. Collaborate with other departments to ensure a cohesive and enjoyable golf experience. Other Duties as assigned. Qualifications: Previous experience in a supervisory role, preferably in golf course operations. Strong organizational and leadership skills. Excellent customer service and communication abilities. Knowledge of golf course etiquette and pace of play standards. Ability to work flexible hours, including weekends and holidays. Team Member Lifestyle Perks! Medical, mental health, dental, and vision insurance Life Insurance Accident & Critical Illness Insurance Pet Insurance Paid time off 401(k) plan and match Holiday pay Food & Beverage discounts throughout the portfolio Golf benefits Employee assistance program Career Growth Development Opportunities Arcis Golf provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. Arcis participates in E-Verify, the government program that certifies an employee's right to work for us in the U.S.

It's about being the person that wants to see others succeed. Are you always looking for innovative ways to help people? Do you love serving others and enjoy lending a helping hand regardless of the issue? Do you strive to lead by example and want to play an integral role in the development of your team? If so, then the Mortgage Loan Services Supervisor role might be for you! At Frost, it's about more than a job. It's about having a flourishing career where you can thrive, both in and out of work. At Frost, we're committed to fostering an environment that reflects our values and encourages team members to be the best they can be. In joining our adaptable, integrity-driven team, you'll become part of Frost's over 150-year legacy of providing unparalleled financial services. Who you are: As a Mortgage Loan Services Supervisor, you are our leader, providing guidance and support to every single team member on your team. In this role, you will be responsible for the coordination of mortgage loan workflow to maintain an efficient system through all stages of the mortgage process. Our supervisors have a genuine care for people and enjoy developing people and do it with integrity, caring and excellence in mind. What you'll do: * Handle any escalated problems or inquiries regarding the mortgage loan process to ensure quality service is delivered in a timely manner * Assist in personnel training and performance reviews to continue the development of a department focused on cultivating the skills of its workers * Assist in the coordination of mortgage loan workflow to maintain an efficient system through all stages of the mortgage process * Maintain a high-level understanding of mortgage loan regulations and rules to better understand how to develop procedures * Always take action using Integrity, Caring, and Excellence to achieve all-win outcomes What you'll need: * Proficiency in Microsoft computer applications * Experience in lending operations * Excellent written and verbal communication * Demonstrated leadership skills * Demonstrated understanding of mortgage loan operations Additional Preferred Skills: * Bilingual language skills * 1-2 years of loan processing experience Our Benefits: At Frost, we care about your health, your family, and your future and strive to have our benefits reflect that. This includes: * Medical, dental, vision, long-term disability, and life insurance * 401(k) matching * Generous holiday and paid time off schedule * Tuition reimbursement * Extensive health and wellness programs, including our Employee Assistance Program * Referral bonus program + more! Since 1868, Frost has dedicated their expertise to provide exceptional banking, investment, and insurance services to businesses and individuals throughout Texas. Frost is one of the 50 largest U.S. banks by asset size and is a leader in banking customer satisfaction. At Frost, it's about being part of something bigger. If this sounds like you, we encourage you to apply and see what's possible at Frost.

Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards. Location: 100% on site San Antonio TX What you will be doing: Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA). Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits. Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled. Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback. Facilitate individual professional development of employees within the clinic Provide guidance/insight on aspects of clinical operations as well as contingency planning. Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities. Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion. Building teamwork and improving process and productivity by working within and across functional areas. Be a point of escalation (internal) for resolution of issues and conflicts. Develop positive professional relationships with key internal and external customers and suppliers. To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI) Ability to identify and hire strong candidates through the hiring process. Your profile: Bachelor's Degree preferred 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work Minimum 1 + year of supervisory or lead experience managing people Prior experience in process improvement / QA projects preferred Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification Excellent verbal and written communication skills Ability to work cross functionally Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply

Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development. _We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards._ Location: 100% on site San Antonio TX What you will be doing: + Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA). + Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits. + Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled. + Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback. + Facilitate individual professional development of employees within the clinic + Provide guidance/insight on aspects of clinical operations as well as contingency planning. + Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities. + Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion. + Building teamwork and improving process and productivity by working within and across functional areas. + Be a point of escalation (internal) for resolution of issues and conflicts. + Develop positive professional relationships with key internal and external customers and suppliers. + To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI) + Ability to identify and hire strong candidates through the hiring process. Your profile: + Bachelor's Degree preferred + 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work + Minimum 1 + year of supervisory or lead experience managing people + Prior experience in process improvement / QA projects preferred + Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes + Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification + Excellent verbal and written communication skills + Ability to work cross functionally + Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment **What ICON can offer you:** Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: + Various annual leave entitlements + A range of health insurance offerings to suit you and your family's needs. + Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. + Global Employee Assistance Programme, LifeWorks, offering 24-hour access to a global network of over 80,000 independent specialized professionals who are there to support you and your family's well-being. + Life assurance + Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidized travel passes, health assessments, among others. Visit our careers site (************************************* to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here (****************************************************** Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here (****************************************************** to apply

Supervisor, Clinical Services (Early Phase Research- Screening)- ICON San Antonio TX ICON plc is a world-leading healthcare intelligence and clinical research organization. We're proud to foster an inclusive environment driving innovation and excellence, and we welcome you to join us on our mission to shape the future of clinical development We are currently seeking a Supervisor, Clinical Services to join our diverse and dynamic team. As a Supervisor, Clinical Services at ICON, you will be responsible for coordinating and overseeing the daily activities of the clinic and of clinic staff. You will ensure that the clinic meets clinical trial requirements in accordance with study protocols, SOP's, and ICH-GCP standards. Location: 100% on site San Antonio TX What you will be doing: Implement and manage daily Clinic activities ensuring all procedures are managed in accordance with appropriate regulatory guidelines or industry standards (e.g. GCP, HIPAA, OSHA). Communicate and participate in meetings with the clinic, recruiting, and study management teams as needed to plan for screening, on-study, or outpatient visits. Be knowledgeable of all assigned studies that are planned or being actively recruited/enrolled. Promote an environment where team achievement is regarded and supported by regular coaching, performance measurement and feedback. Facilitate individual professional development of employees within the clinic Provide guidance/insight on aspects of clinical operations as well as contingency planning. Communicate team and individual goals and expectations to ensure direct reports understand their responsibilities. Responsible for managing the performance of staff, including providing input into salaries, as well as nominations for promotion. Building teamwork and improving process and productivity by working within and across functional areas. Be a point of escalation (internal) for resolution of issues and conflicts. Develop positive professional relationships with key internal and external customers and suppliers. To undertake other reasonably related duties as may be assigned from time to time from other Clinic Management, Clinical Study Managers, and/or Principle/Sub Investigators (Sub-PI) Ability to identify and hire strong candidates through the hiring process. Your profile: Bachelor's Degree preferred 3+ years of experience in clinical research operations, with significant exposure to early phase trials and screening/eligibility work Minimum 1 + year of supervisory or lead experience managing people Prior experience in process improvement / QA projects preferred Demonstrated knowledge of GCP, ICH, FDA, relevant regulatory bodies, and IRB processes Strong skills in protocol review, eligibility assessment, medical/clinical documentation, and source data verification Excellent verbal and written communication skills Ability to work cross functionally Strong organizational and critical thinking skills; capacity to juggle competing priorities and adapt to changing demands in fast-paced environment What ICON can offer you: Our success depends on the quality of our people. That's why we've made it a priority to build a diverse culture that rewards high performance and nurtures talent. In addition to your competitive salary, ICON offers a range of additional benefits. Our benefits are designed to be competitive within each country and are focused on well-being and work life balance opportunities for you and your family. Our benefits examples include: Various annual leave entitlements A range of health insurance offerings to suit you and your family's needs. Competitive retirement planning offerings to maximize savings and plan with confidence for the years ahead. Global Employee Assistance Programme, TELUS Health, offering 24-hour access to a global network of over 80,000 independent specialised professionals who are there to support you and your family's well-being. Life assurance Flexible country-specific optional benefits, including childcare vouchers, bike purchase schemes, discounted gym memberships, subsidised travel passes, health assessments, among others. Visit our careers site to read more about the benefits ICON offers. At ICON, inclusion & belonging are fundamental to our culture and values. We're dedicated to providing an inclusive and accessible environment for all candidates. ICON is committed to providing a workplace free of discrimination and harassment. All qualified applicants will receive equal consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status. If, because of a medical condition or disability, you need a reasonable accommodation for any part of the application process, or in order to perform the essential functions of a position, please let us know or submit a request here. Interested in the role, but unsure if you meet all of the requirements? We would encourage you to apply regardless - there's every chance you're exactly what we're looking for here at ICON whether it is for this or other roles. Are you a current ICON Employee? Please click here to apply