Customer service manager jobs in Scott, PA

Plan and lead the activities of all stores within the assigned area of operation, including full profit and loss responsibility, while acting within the scope of company objectives and policies to accomplish divisional and regional goals. DUTIES and ESSENTIAL JOB FUNCTIONS: Lead store teams by ensuring: A culture that fosters Dollar General's mission and values. Fair administration of human resources policies & practices. Superior customer service through fun, friendly stores. Area annual sales growth that meets or exceeds company targets through quality orders and efficient flow processes. All tools are effectively utilized in each store and market resulting in superior inventory presentation and management. Effective planning & execution of company objectives. Maximization of performance & productivity through a commitment to sensible store scheduling. Total development of human capital through proactive recruitment, selection and education of employees and customers. Protection of company assets through loss prevention and expense efficiencies. Identify and develop new business opportunities within operational area (i.e., distribution flow improvements, merchandising display efforts, store growth and real estate site selection, recruiting strategy, training and development priorities, employee Relations, customer service, systems implementation, etc.). Consistent and effective communication of divisional and regional priorities to store teams. Qualifications KNOWLEDGE and SKILLS: Demonstrated results-oriented leadership including the ability to model total development and serve as a steward of Dollar General's mission and values. Demonstrated record of achieving performance goals and objectives. Financial analysis skills sufficient to interpret operating statements and other financial reporting data, manage budgets, and control inventory. Demonstrated ability to produce desired results by leveraging resources, maintaining tough expense control, managing merchandise effectively, and defining and communicating clear expectations. Demonstrated ability to manage multiple tasks in a fast-paced environment while demonstrating flexibility and adaptability. Demonstrated strong interpersonal and leadership skills including a willingness to consistently provide superior customer service, the ability to react appropriately under pressure, and the ability to apply good judgment in ambiguous situations. Demonstrated ability to effectively work in collaboration with team to achieve objectives in a participative management style. WORK EXPERIENCE and/or EDUCATION: Four+ years retail management experience with progressively more responsibility, managing multi-unit operations in retail, grocery or convenience store operations with full P&L responsibility. Bachelor's degree preferred. “Big-box” retail management and/or equivalent education and experience combination will be considered. COMPETENCIES: Drives results by identifying opportunities to improve performance. Works efficiently by planning and organizing work to achieve goals and objectives. Focuses on customers by anticipating customer need, overcoming obstacles, and continually striving to improve customer satisfaction. Applies effective analytical skills by integrating complex information, while balancing tactical and strategic initiatives. Provides effective leadership by maintaining an environment that promotes teamwork and maximizes individual potential. Communicates effectively by providing clear and timely communication and demonstrating effective listening skills. Demonstrates adaptability by adjusting to changing business priorities.

We're seeking a Store Manager to join our team to lead associates, assist customers, and drive store sales. Responsibilities include, but are not limited to, the following: · Manage and oversee all aspects of business operations to maximize sales and profitability · Oversee and delegate all store activities to ensure smooth daily operations · Lead, train, and develop store associates to foster a culture of growth · Provide every customer with a positive and enjoyable shopping experience · Safeguard the company's assets · Build strong relationships with the community by actively engaging in outreach and partnerships · Ensure full compliance with applicable laws and regulations, while enforcing company policies and procedures · Implement operational and merchandising direction that is communicated from our corporate headquarters Skills and Experience: · High school diploma or equivalent is preferred · Ability to focus on results and build strong relationships with team members is required · Excellent communication skills are required · Retail management experience is preferred · Ability to regularly lift up to 40 lbs. (occasionally 55 lbs.) from floor level to above shoulder height is required · Ability to handle frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting Perks and Benefits: We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: · Employee Assistance Program · Retirement plans · Educational Assistance · And much more! Family Dollar is an equal opportunity employer committed to complying with the Americans with Disabilities Act (ADA) and providing reasonable accommodations to qualified individuals with disabilities. This job specification should not be construed to imply that these requirements are the exclusive standards of the position. This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at the discretion of Family Dollar. Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor. Please note, this job description is not a contract of employment and may be modified to meet evolving business needs. Employment at Family Dollar is at-will, meaning that either the employee or the company may terminate the employment relationship at any time, with or without cause or notice. Full time 7627 Penn Ave,Pittsburgh, Pennsylvania 15221-2113 23675 Family Dollar We are required to obtain specialized licenses for those of our stores that sell alcohol and/or tobacco. As a manager, you may be required by the local jurisdiction where a store is situated to provide certain detailed background information necessary to obtain a license to sell alcoholic beverages / tobacco products. Failure to comply and/or qualify for such license can lead to demotion or separation of employment.

As the Customer Support Manager on the Industrial team, you are a liaison between the customer and the clients in the Industrial space. The CSM is responsible for maintaining the relationship between the customer and Client by understanding, implementing, and communicating the needs of the customer to the client's management. - Meet/Communicate with Customer on a daily basis to understand their needs. - Communicate with Operations Manager and Corporate Account Rep to discuss needs and ways to implement. - Provide market intelligence/competition/trends/status/progress to manager and established information sharing channels. - Follow up to ensure personnel and equipment needs for the job at hand. - Follow up to ensure personnel and equipment is available as needs change for the customer. - Coordinate personnel, fleet, and equipment mobilization. - Continuing relationship with customer as more jobs and needs become available. - Maintain accurate records of all sales and prospecting activities including sales calls, presentation, closed sales, and follow-up activities with supported customer. - Prospecting potential customers/industries and educating them on our services. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to ********************.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: **************************************************** Skills and Requirements - Associates degree - 2-3+ years experience selling ASTs (Above Ground Storage Tanks) - experience in a customer facing sales role with a strong track record of relationship management and account development - Experience selling temporary water treatment/filtration systems, pipeline hydrotesting, pumps, poly pipe and secondary containment, AST (above ground storage tanks) - Has a current book of business with contacts & accounts - Must be a go getter and be a self starter. - Bachelor's Degree - Midstream pipeline experience - Experience in the following industries: utility, municipality, pipeline companies, heavy civil contractors, food and beverage manufactures, solar facilities,

All s should begin with an introduction to your company and your employer brand. Open with a strong, attention-grabbing summary of your company. Tell candidates what makes your company unique. Include details about your organization's culture to sum up why a candidate would love to work for you. Job Summary The job summary should give candidates a general idea of expectations for the position and a high level summary of the role. Be sure to provide an exact job location so candidates know where the position will be located. Responsibilities and Duties Highlight the responsibilities. Make sure your list of responsibilities is brief but comprehensive. Also emphasize the duties that may be unique to your organization. Outline the day-to-day activities of the position. This will help candidates understand the work environment and activities that they will be exposed to on a daily basis. This level of detail will help the candidate determine if the role and company are the right fit, helping you attract the best candidates for your position. Specify how this position fits into your organization. Indicate to whom the role reports and the function of this position within your organization. This helps candidates see the bigger picture and understand how they can impact the business. Qualifications and Skills Add a list of hard and soft skills. The job description should specify education, previous job experience, certifications, and technical skills required for the role. You may also include soft skills, like communication and problem solving. Keep your list concise. While you may be tempted to list out every requirement you envision for your ideal hire, including too many qualifications and skills could dissuade potential candidates. Benefits and Perks List the benefits (non-wage compensation) that you offer. These include health care, paid time off, retirement savings plans, parental leave, tuition reimbursement, and professional development. Include any “above and beyond” offerings that make your company stand out. This can be anything from casual dress code, in-office gaming systems, free snacks, company paid meals, corporate discounts, free parking, and even gym memberships.

Do you have experience with operational customer support and implementing or supporting software solutions? Do you thrive in a collaborative setting where your ideas and creativity are valued? About the Role The Customer Success Manager I (CSM) is the primary post-sales contact for assigned customers and plays a key role in ensuring satisfaction, retention, and growth across Elsevier's Clinical Solutions portfolio. As a trusted partner, the CSM leads post-implementation engagement and supports customers in achieving strategic outcomes and long-term value. This role blends healthcare expertise, SaaS acumen, and customer relationship management to support customer success throughout their journey. CSMs collaborate across internal teams to address needs, deliver value, and guide the customer experience from adoption through renewal. About the Team The Customer Performance Team is part of Elsevier's Clinical Solutions Customer Success organization. We work closely with healthcare organizations to help them maximize the value of our products. Our team focuses on providing expert guidance, tailored support, and a seamless experience to empower customers, drive adoption, and strengthen long-term relationships. Responsibilities Build and maintain strong, trusted relationships with customers to support their long-term success Function as a key post-sales contact, supporting customers through onboarding, adoption, and early growth Collaborate with cross-functional teams to ensure customer needs are communicated and addressed Reinforce product value by aligning solutions with customer goals and sharing relevant outcomes Support account growth by surfacing potential opportunities and contributing to renewal planning Share customer perspectives internally to help inform product and content enhancements Monitor account activity, flag risks or needs, and assist with proactive engagement strategies Participate in customer and internal leadership discussions as appropriate Contribute to team knowledge-sharing, onboarding efforts, and process improvement initiatives Qualifications Background in Nursing, Health Administration, Informatics, or a related field preferred Have 1-3 years of experience in a SaaS or healthcare-related environment (preferred) Possess basic understanding of subscription-based business models and the customer lifecycle Have experience with customer engagement, adoption strategies, and relationship management Be proficient in use of CRM systems, Microsoft Office Suite, and other customer-facing tools Demonstrate knowledge of digital health solutions or similar enterprise technologies; publishing experience a plus Be skilled in interpreting data to identify trends and support customer success strategies Have excellent in-person facilitation, presentation, and influencing skills Fluency in English required, Arabic, Spanish, or Portuguese a plus Have excellent organizational skills and effective problem solving abilities U.S. National Base Pay Range: $58,000 - $96,700. Geographic differentials may apply in some locations to better reflect local market rates. If performed in Ohio, the pay range is $55,100 - $91,900. We know that your wellbeing and happiness are key to a long and successful career. These are some of the benefits we are delighted to offer to our US full- and part-time employees working at least 20 hours or more per week: ● Health Benefits: Comprehensive, multi-carrier program for medical, dental and vision benefits ● Retirement Benefits: 401(k) with match and an Employee Share Purchase Plan ● Wellbeing: Wellness platform with incentives, Headspace app subscription, Employee Assistance and Time-off Programs ● Short-and-Long Term Disability, Life and Accidental Death Insurance, Critical Illness, and Hospital Indemnity ● Family Benefits, including bonding and family care leaves, adoption and surrogacy benefits ● Health Savings, Health Care, Dependent Care and Commuter Spending Accounts ● In addition to annual Paid Time Off, we offer up to two days of paid leave each to participate in Employee Resource Groups and to volunteer with your charity of choice We are committed to providing a fair and accessible hiring process. If you have a disability or other need that requires accommodation or adjustment, please let us know by completing our Applicant Request Support Form or please contact **************. Criminals may pose as recruiters asking for money or personal information. We never request money or banking details from job applicants. Learn more about spotting and avoiding scams here. Please read our Candidate Privacy Policy. We are an equal opportunity employer: qualified applicants are considered for and treated during employment without regard to race, color, creed, religion, sex, national origin, citizenship status, disability status, protected veteran status, age, marital status, sexual orientation, gender identity, genetic information, or any other characteristic protected by law. USA Job Seekers: EEO Know Your Rights.

The Key Client Manager focuses on the retention and growth of existing TrueCommerce top-tier customers. You will have the expertise in customer satisfaction and retention, with a passion for delivering exceptional service and business value. This will be focused on proactively growing & retaining relationships with top-tier customers in the enterprise space. This role will have competitive salary and unlimited earnings, including accelerators and Presidents Club for over achievement of sales goals. As a Key Client Manager, you will: Meet or exceed monthly sales quotas that include Bookings (upsell) and Net Retention targets. Developing trust relationships with a book of top-tier customers to ensure they do not churn. Proactively contact current customers to discuss areas of customer improvement that would benefit the customer. Highly responsive to customer requests via email and tasks. Maintain high level of opportunity follow-up to ensure all opportunities are updated Be a trusted advisor and advocate for the customer both internally and externally Resolve any issues and problems faced by the customers and deal with complaints to earn and maintain ongoing trust. Continually update TrueCommerce CRM with notes and activities. Attend sales department meetings and educational activities to stay up to date on the latest developments and trends within the industry. Requirements for success : 5+ years Customer Success or Account Management experience for existing customers. A genuine desire to build relationships with existing customers. 3+ years managing enterprise level customers focusing on retention. Proven overperformance in exceeding retention & sales quotas. Enjoys proactively reaching out to customers to recommend new solutions and upselling. This individual enjoys solution selling and thrives on change. Strong technical aptitude is a must. Strong phone skills, exceptional listening skills, and above-average problem-solving skills. Proven ability in building client rapport. Organizational skills with an emphasis on attention to detail. Working knowledge of EDI is very helpful. Willingness to dedicate extra effort beyond normal working hours. Education BA/BS degree or equivalent work experience Who is TrueCommerce? TrueCommerce is a high-performing global supply chain network that provides fully integrated, end-to-end supply chain visibility and management. We've empowered some of the biggest brands in the world to improve their supply chain performance: Schneider Electric, DanoneWave, Siemen's, Ocean Spray, and many more. Please visit our careers website for additional information. Come join our team!

Store - PITT-CRANBERRY, PADeliver a customer centric shopping experience by managing and delivering effective front-end operations and expectations. Lead the omnichannel processes. Maintain store recovery standards to deliver our Brand Promises. Deliver friendly customer service. Assist Store Manager in leading and managing adherence to Standard Operating Procedures (SOPs) and Company programs to ensure compliance with applicable laws and requirements; ensure execution of Company policies and standards; hold them accountable for store conditions and results Ensure all front end policies and procedures are followed; achieve your KPIs and manage your team to achieve their role KPIs Plan and lead the execution of class and in-store events in accordance with Company programs Lead the omnichannel processes Manage and execute shrink and safety programs Assist with cash reconciliation and bank deposits Assist with inventory processes to include Return to Vendor (RTV) and Advance Shipping Notice (ASN) activities as needed Assist with the onboarding of new Team Members Train, observe, and coach the customer experience team (sales floor and cashier) to achieve results; participate in the performance management process; support Talent Development of your team; utilize the leadership competencies for continued self-development Serve as Manager on Duty (MOD) Interacts with others in an accepting and respectful manner; remains positive and respectful, even in difficult situations; promotes commitment to the organization's vision and values; projects a positive image; and serves as a role model for others Acknowledge customers, help locate the product and provide solutions Participate in the truck unloading and stocking processes to ensure truck standards are followed and completed within budget Manage and execute the shrink and safety programs Cross train in Custom Framing selling and production In select stores that do not have a Framing Manager only, responsibilities also include: leading the delivery of high-quality custom framing solutions to our customers on time by planning and managing the completion of the framing workload in partnership with the Store Manager Other duties as assigned Preferred Knowledge/Skills/Abilities Preferred Type of experience the job requires: Retail management experience preferred Physical Requirements Work Environment Ability to remain standing for long periods of time Ability to move throughout the store Regular bending, lifting, carrying, reaching, and stretching Lifting heavy boxes and accessing high shelves by ladder or similar equipment If you need help performing these essential functions of the job, please contact your supervisor so that we may engage in the interactive process with you to determine if a reasonable accommodation is available. Public retail store setting taking care of our customers; all public areas are climate controlled; some stock rooms may not be climate controlled; some outdoor work if assigned to retrieve shopping carts or while unloading trucks; Frame shop contains glass cutter and heat press; work hours include nights, weekends and early mornings Applicants in the U.S. must satisfy federal, state, and local legal requirements of the job. At The Michaels Companies Inc., our purpose is to fuel the joy of creativity and celebration. As the leading destination for creating and celebrating in North America, we operate over 1,300 stores in 49 states and Canada and online at Michaels.com and Michaels.ca. The Michaels Companies, Inc. also owns Artistree, a manufacturer of custom and specialty framing merchandise. Founded in 1973 and headquartered in Irving, Texas, Michaels is the best place for all things creative. For more information, please visit ***************** At Michaels, we prioritize the wellbeing of our teams by providing robust benefits for both full-time and part-time Team Members. Our benefits include health insurance (medical, dental, and vision), paid time off, tuition assistance, generous employee discounts, and much more. For more information, visit ***************** Michaels is an Equal Opportunity Employer. We are here for all Team Members and all customers to create, innovate and be better together. Michaels is committed to the full inclusion of all qualified individuals. In keeping with this commitment, Michaels will assure that people with disabilities are provided reasonable accommodations. Accordingly, if a reasonable accommodation is required to fully participate in the job application or interview process, to perform the essential functions of the job, and/or to receive all other benefits and privileges of employment, please contact Customer Care at ************** (1800-MICHAEL). EEOC Know Your Rights Poster in English EEOC Know Your Rights Poster in Spanish EEOC Poster Optimized for Screen Readers Federal FMLA Poster Federal EPPAC Poster

Customer Support Specialist Be the Voice of Witt. Help Customers. Grow Your Career. Are you a customer service pro who thrives on solving problems, helping people, and keeping things organized? Witt Pest Management, Pittsburgh's largest independent pest control company, is looking for a detail-oriented and customer-focused professional to join our in house Customer Experience Team as a Customer Support Specialist. This role is perfect for someone who enjoys talking to people, scheduling appointments, resolving concerns, and ensuring an outstanding customer experience-all while working in a collaborative, supportive, and fast-paced environment. What You'll Do: Be the first point of contact - Handle inbound customer calls, emails, and chats, providing excellent service with professionalism and warmth. Schedule services with precision - Coordinate appointments between customers and technicians to ensure seamless service. Problem-solve & support customers - Address service inquiries, handle customer concerns, and assist with account updates. Proactively engage customers - Follow up on leads, reach out for service upgrades, and confirm scheduled services. Maintain accurate records - Update customer accounts in our CRM and keep everything running smoothly. Collaborate with teams - Work closely with Sales, Operations, and Field Technicians to ensure the best possible service. What We Offer: $20/hour starting wage Performance bonuses - Earn incentives for meeting key performance indicators (KPIs) Career growth opportunities - We promote from within!401(k) with company match - Start securing your future A fun, supportive team culture - We work hard and celebrate wins together! Flexible full-time schedule - 40-hour workweek with occasional Saturdays during peak season Comprehensive benefits package - Health, dental, vision, life, and disability insurance Paid training & ongoing coaching - We invest in your success from day one What We're Looking For: A strong communicator - You listen actively and speak with confidence. Tech-savvy & detail-oriented - You're comfortable with CRMs, scheduling software, and managing multiple tasks at once. Problem solver with a positive attitude - You tackle challenges head-on and always look for solutions. Customer service superstar - You love helping people and delivering a great experience. Team player with a strong work ethic - You thrive in a fast-paced, high-energy environment. What You Need to Qualify: Previous customer service, call center, or administrative experience preferred Strong organizational skills & ability to multi-task efficiently Experience using Google Apps, CRM software, or similar tools a plus A professional, friendly, and patient demeanor Ability to pass a background check and employment reference check Why Witt? We're a family-owned company with 115+ years of experience, blending old-school customer care with cutting-edge innovation. At Witt, you'll find stability, support, and plenty of room to grow-whether you're looking to build a career or be part of a team that truly values its people. Apply today and take the first step toward an exciting career with Witt Pest Management! Witt Pest Management is a Drug-Free Workplace and an Equal Opportunity Employer.

Primary Office Location:626 Washington Place. Pittsburgh, Pennsylvania. 15219.Join our team. Make a difference - for us and for your future. Manager of Sales and Service Support - Wholesale Banking Solutions Business Unit: Commercial Banking Reports to: Manager of Wholesale Banking Solutions Position Overview: This position is primarily responsible for working with the business lines supported by Wholesale Banking Solutions (WBS) including Commercial Banking, Capital Markets, Equipment Finance, Insurance, Private Banking, SBA Lending, Treasury Management, Wealth Management, etc. The incumbent is responsible for developing broad-based Wholesale Banking initiatives with the Manager of Wholesale Banking Solutions and collaboratively executing them with the Manager of Sales and Service Systems - Wholesale Banking Solutions. Primary Responsibilities: Oversees the development, design and ongoing updates to the sales management process of the Wholesale Banking lines of business. Oversees team members responsible for working with the business lines and ensures that work is completed in accordance with Bank procedures and policies. Establishes Wholesale Banking Solutions' processes and procedures where necessary. Manages support of Commercial Banking including communications, sales management process, incentive compensation, merger integration, management reporting, analytics, credit projects, risk management, operational & compliance matters, vendor management, audit, business continuity, data governance, profitability, project management, etc. Oversees the administration of the performance compensation programs supported by Wholesale Banking Solutions. Participates in plan design and change discussions providing feedback and insight. Acts as the primary business analyst to identify how business lines operate and what type of sales management process and/or reporting needs are required to effectively manage business. Provides advisory services to internal business partners on new initiatives (large in scope and complex) and recommends business solutions that satisfy business needs. Explores and assesses options for value-add. Leads or participates in the vendor management process including vendor ownership requirements, contract negotiation, statements of work, invoice tracking, etc. Researches, generates and analyzes data and provides narrative for executive summaries by leveraging the Business Intelligence system. Oversees and coordinates workflow on various projects and special initiatives in support of the Wholesale Banking Function in an efficient, effective manner. Serves as a liaison with other departments such as Finance, Credit, Loan & Deposit Operations, Technology, Information Systems, Human Resources, Legal, Compliance, Marketing, Support Services and other departments / lines of business to complete Wholesale Banking projects. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent management skills Detail-oriented Excellent project management skills Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast paced environment MS Excel - Intermediate Level MS Word - Intermediate Level Front-line sales experience in Commercial Banking or related field. Credit underwriting experience. Understanding bank operations/procedures and overall knowledge of bank operations & lending functions. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Midwest Shooting Center is a premier indoor shooting range and training facility committed to professionalism, safety, and exceptional customer experiences. Our team is passionate about helping every member and guest enjoy the highest standard of service in the industry. Position Overview As a Customer Service Lead, you'll play a hands-on role in supporting daily membership and training operations. You'll ensure accounts, scheduling, and service delivery are executed with accuracy and care - helping to retain members, reduce errors, and maintain smooth operations. This position is ideal for someone who's detail-oriented, dependable, and ready to grow within a fast-paced, customer-focused environment. What You'll Do Manage daily account operations, including freezes, billing, renewals, and membership updates. Oversee scheduling and support for training sessions to ensure accuracy and completion. Ensure new member and client onboarding is completed correctly and with a high level of service. Track and report daily retention, delinquency, and satisfaction data to the Customer Service Manager. Resolve member and client concerns quickly and professionally, escalating complex issues when needed. Support trainers and service staff with scheduling, materials, and adherence to service standards. What Success Looks Like Accounts are accurate, current, and error-free. Training sessions are properly scheduled and executed. Member and client issues are resolved promptly and courteously. Retention and satisfaction scores consistently improve. Daily operations run smoothly with minimal escalation required. Who You Are Organized, reliable, and detail oriented. Customer-service driven with excellent communication skills. Skilled in multitasking and managing administrative systems. Calm under pressure and proactive in solving problems. Motivated to grow into higher leadership or management roles. Compensation & Benefits Annual salary range: $35,000-$40,000, based on experience and performance. Health, dental, and vision benefits. Employee discounts on retail, training, and membership. Opportunities for career advancement within a growing company. Join the Midwest Shooting Center Team If you're ready to take ownership of daily operations, help deliver exceptional customer experiences, and grow your leadership skills, apply today to become a Customer Service Lead at Midwest Shooting Center.

Blink Health is the fastest growing healthcare technology company that builds products to make prescriptions accessible and affordable to everybody. Our two primary products - BlinkRx and Quick Save - remove traditional roadblocks within the current prescription supply chain, resulting in better access to critical medications and improved health outcomes for patients. BlinkRx is the world's first pharma-to-patient cloud that offers a digital concierge service for patients who are prescribed branded medications. Patients benefit from transparent low prices, free home delivery, and world-class support on this first-of-its-kind centralized platform. With BlinkRx, never again will a patient show up at the pharmacy only to discover that they can't afford their medication, their doctor needs to fill out a form for them, or the pharmacy doesn't have the medication in stock. We are a highly collaborative team of builders and operators who invent new ways of working in an industry that historically has resisted innovation. Join us! What you'll do: Manage a growing team of Patient Support Specialists and assist with the day-to-day operations of the Patient Support team to ensure operational excellence and adherence to SLAs Review and analyze team and individual Specialists' performance data to meet and exceed structured performance targets across the team Collaborate with cross functional stakeholders on the implementation of company and department initiatives to drive operational improvements & productivity gains to support business and linear team growth Manage the queue, backlogs and workflows of the Patient Support team and make tradeoffs to optimize performance Leverage customer insights and expertise to identify workflow and process improvements to optimize the overall customer experience Leverage your business expertise and use discretion to resolve complex and ambiguous escalations from Patient Success team Foster a collaborative, cohesive, and enjoyable team dynamic A successful applicant will fit the following criteria: Bachelor's Degree in Communication, Business Administration or equivalent degree/experience 3+ years of leadership experience in a fast paced environment 2+ years of customer service, call center, healthcare, pharmacy or other relevant experience Strong leadership; ability to provide critical and on-time feedback and coaching to team members and business partners Ability to leverage data to make crucial decisions independently Strong problem solving skills, especially when working with ambiguous information Attention to detail with a knack for precision and organization Confident, patient, respectful, and a clear communicator Onsite role in Robinson Township, Pittsburgh #blinkindeed Why Join Us: It is rare to have a company that both deeply impacts its customers and is able to provide its services across a massive population. At Blink, we have a huge impact on people when they are most vulnerable: at the intersection of their healthcare and finances. We are also the fastest growing healthcare company in the country and are driving that impact across millions of new patients every year. Our business model not only helps people, but drives economics that allow us to build a generational company. We are a relentlessly learning, constantly curious, and aggressively collaborative cross-functional team dedicated to inventing new ways to improve the lives of our customers. We are an equal opportunity employer and value diversity of all kinds. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status.

Role OverviewSodexo is seeking an Mult-Service Operations Manager for a Consumer Goods Manufacturing client in Albany, GA. This position supports this progressive organization by providing leadership for our environmental teams in the delivery of safe, sanitary and innovative services to our employees and visitors. You will manage a team of 18-20 and be a part of the Sodexo's management team. This is a day shift role; however, this manager should have the flexibility of working some weekends, evenings, and holidays if needed. This facility is approximately 4 million square ft. of GMP/FDA regulated cleanable space. What You'll DoPlans, organizes, coordinates, and oversees day-to-day custodial, landscaping, pest control and groundskeeping activities Supervises the performance of all custodial and grounds personnel; evaluates performance after consulting with the principals; assigns and reviews work Develops and prepares work schedules; prioritizes and coordinates duties and assignments of operations crews; assures effective workflow and facilitates operations; adjusts work schedules as necessary Reviews and revises work methods and procedures to assure efficiency, cost-effectiveness, and compliance with established regulations, policies, and standards Reviews custodial and ground reports and work orders to determine materials, labor, and time requirements Coordinates and implements all Safety programs and procedures related to buildings, grounds, and custodial operations Responds to after-hours emergency security calls in absence of available site personnel What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You BringProficient computer skills including MS Excel, MS PowerPoint, MS Outlook, MAXIMO, and SAPManagement experience in hands-on operational roles within an industrial, production or manufacturing environment preferred Ability to promote good working relationships with management team, frontline team members, and the client Ability to manage complex, multi-discipline projects Someone who has experience Lean manufacturing is a plus Proven safety record that has creative ways to enhance and improve the safety culture Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Bachelor's Degree or equivalent experience Minimum Management Experience - 3 years Minimum Functional Experience - 3 years work experience in facilities (e. g. , maintenance, plant operations, engineering services, grounds, custodial/environmental, or transportation) or food (e. g. , food services or operations, concessions, retail sales, store operations, or vending) services

Primary Office Location: 626 Washington Place. Pittsburgh, Pennsylvania. 15219. Join our team. Make a difference - for us and for your future. Manager of Sales and Service Support - Wholesale Banking Solutions Business Unit: Commercial Banking Reports to: Manager of Wholesale Banking Solutions Position Overview: This position is primarily responsible for working with the business lines supported by Wholesale Banking Solutions (WBS) including Commercial Banking, Capital Markets, Equipment Finance, Insurance, Private Banking, SBA Lending, Treasury Management, Wealth Management, etc. The incumbent is responsible for developing broad-based Wholesale Banking initiatives with the Manager of Wholesale Banking Solutions and collaboratively executing them with the Manager of Sales and Service Systems - Wholesale Banking Solutions. Primary Responsibilities: Oversees the development, design and ongoing updates to the sales management process of the Wholesale Banking lines of business. Oversees team members responsible for working with the business lines and ensures that work is completed in accordance with Bank procedures and policies. Establishes Wholesale Banking Solutions' processes and procedures where necessary. Manages support of Commercial Banking including communications, sales management process, incentive compensation, merger integration, management reporting, analytics, credit projects, risk management, operational & compliance matters, vendor management, audit, business continuity, data governance, profitability, project management, etc. Oversees the administration of the performance compensation programs supported by Wholesale Banking Solutions. Participates in plan design and change discussions providing feedback and insight. Acts as the primary business analyst to identify how business lines operate and what type of sales management process and/or reporting needs are required to effectively manage business. Provides advisory services to internal business partners on new initiatives (large in scope and complex) and recommends business solutions that satisfy business needs. Explores and assesses options for value-add. Leads or participates in the vendor management process including vendor ownership requirements, contract negotiation, statements of work, invoice tracking, etc. Researches, generates and analyzes data and provides narrative for executive summaries by leveraging the Business Intelligence system. Oversees and coordinates workflow on various projects and special initiatives in support of the Wholesale Banking Function in an efficient, effective manner. Serves as a liaison with other departments such as Finance, Credit, Loan & Deposit Operations, Technology, Information Systems, Human Resources, Legal, Compliance, Marketing, Support Services and other departments / lines of business to complete Wholesale Banking projects. Performs other related duties and projects as assigned. All employees have the responsibility and the accountability to serve as risk managers for their businesses by understanding, reporting, responding to, managing and monitoring the risk they encounter daily as required by F.N.B. Corporation's risk management program. F.N.B. Corporation is committed to achieving superior levels of compliance by adhering to regulatory laws and guidelines. Compliance with regulatory laws and company procedures is a required component of all position descriptions. Minimum Level of Education Required to Perform the Primary Responsibilities of this Position: BA or BS Minimum # of Years of Job Related Experience Required to Perform the Primary Responsibilities of this Position: 7 Skills Required to Perform the Primary Responsibilities of this Position: Excellent communication skills, both written and verbal Excellent management skills Detail-oriented Excellent project management skills Excellent organizational, analytical and interpersonal skills Ability to work and multi-task in a fast paced environment MS Excel - Intermediate Level MS Word - Intermediate Level Front-line sales experience in Commercial Banking or related field. Credit underwriting experience. Understanding bank operations/procedures and overall knowledge of bank operations & lending functions. Licensures/Certifications Required to Perform the Primary Responsibilities of this Position: N/A Physical Requirements or Work Conditions Beyond Traditional Office Work: N/A Equal Employment Opportunity (EEO): It is the policy of F.N.B. Corporation (FNB) and its affiliates not to discriminate against any employee or applicant for employment because of age, race, color, religion, sex, national origin, disability, veteran status or any other category protected by law. It is also the policy of FNB and its affiliates to employ and advance in employment all persons regardless of their status as individuals with disabilities or veterans, and to base all employment decisions only on valid job requirements. FNB provides all applicants and employees a discrimination and harassment free workplace.

Job DescriptionBenefits: Bonus based on performance Employee discounts Flexible schedule Free food & snacks Opportunity for advancement We are looking to add to our customer experience team! Feast Gourmet Market and Eatery is located in the town of Aspinwall PA. We offer award winning grocery as well as prepared foods made from scratch daily, specialty sandwiches, salads and catering. Newest addition is our curated wine and beer shop. We are looking for energetic, engaging team members to assist in customer orders, merchandising and stocking. Flexible schedule with hourly pay (starting rate is $12 or more based on experience) generous tips, store discount and more. Hours range from 9am-630p, Monday-Friday and 9am-530pm Saturdays- no Sundays or holidays. Ideal candidate: PT hours 10-20 a week professional and dependable student or stay at home parent looking to make some extra $ and work in a pleasant environment team player, has attention to detail and enjoys making someone's day a little better NOTE- we are looking for people who can work beyond summer season Contact us to learn more about our wonderful work environment!

Bakers Waterproofing, A Groundworks Company, is seeking a talented Ascending Service Manager to join their team in Washington, PA! The Ascending Service Manager will assist the Service Manager in developing strategies to improve sales, effectively handle customer complaints, and assist with managing Service Techs. The Ascending Service Managers should be able to achieve excellent customer service at all times. Job Responsibilities * Develop and lead effective weekly trainings * Evaluate field performance and deliver feedback in a 1:1 setting * Create and implement effective development and disciplinary plans * Learn all aspects of the Service Managers Day to day responsibilities * It is an essential function of this job that the employee regularly and reliably reports to work on time each working day. * Other duties as assigned. Qualifications * High school diploma or GED. * Knowledge of terminology, methods and best practices used in the foundation repair industry * Proven experience in Service and/or customer service * Successfully proven KPIs as a Certified Field Inspector or Service Technician * Proficiency in Excel and other data management tools. * Proven experience in Service and/or customer service. * Proficient in all Microsoft Office applications. * The ability to work in a fast-paced environment. * Excellent problem-solving skills. * Strong management and leadership skills. * Effective communication skills. * Exceptional customer service skills. Working Conditions and Physical Requirements * Will work in an office setting but will occasionally be required to travel to work sites or construction branch locations, where the employee will visit with customers and employees to ensure quality of sales. * May be exposed to loud noise level as well as fumes or airborne particles, moving mechanical parts and vibration. * The position works near moving mechanical parts and in outside conditions that include inclement weather, heat and humidity, and exposure to dust and asphalt. Requirements * Full-time * Onsite What we provide for our employees * Competitive compensation with lucrative bonus potential * Equity ownership * The best-in-class training programs * Advanced leadership training opportunities * Benefits include Medical, Dental, Vision, Long/Short Term Disability, Life insurance, 401(k) with a company match after applicable waiting periods * Paid time off including 6 holidays Groundworks is the leading provider of Foundation Repair, Crawl Space Encapsulation, Basement Waterproofing, and Concrete Lifting & Stabilization. With locations across the USA and Canada, Groundworks is the leading foundation solutions and water management company in North America! Recognized as a Top Workplaces USA company and offering employee ownership for everyone, we're building something that just can't be replicated. And we're on a mission to change an industry like never before! We're unique here at Groundworks. We are all connected through the same vision, mission, and values, and we are stronger together. We're proud to be the Groundworks Tribe! Our highly trained teams have decades of experience delivering innovative solutions, unmatched quality, and industry-leading warranties, helping homeowners everywhere protect and repair their most valuable asset - their home. When customers choose a local Groundworks company, they can feel confident they're hiring the trusted local experts who will ensure the job's done right. When you choose Groundworks, you'll join thousands of Tribemates who are making history.

Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000

Energy Harbor at a Glance Energy Harbor is a financially secure premier carbon free power producer with a focus on best-in-class safety and operation. We operate the second largest non-regulated nuclear fleet in the country supplying roughly 33 terawatt hours of clean carbon free generation to more than 3.5 million homes and businesses. Our nuclear fleet uniquely positions Energy Harbor amid an evolving environmentally focused landscape. We are a highly reliable provider of carbon free baseload electricity committed to Environmental, Social and Governance (ESG) principles critical to meeting the nation's emissions goals and accelerating the country's clean energy transition. Our success is driven by our employees' unwavering commitment to safe, reliable operations, financial stability and best in class service to meet our customers energy and sustainability needs. Join our team at Beaver Valley Nuclear Power Plant! We are seeking qualified talent to join our site in Shippingport, PA, as Supervisor, Records & Document Services. POSITION SUMMARY Supervise Records department personnel as part of the maintenance, development, and site implementation of various Energy Harbor fleet processes as defined by the fleet/site document control program. Scope includes review, FileNet entry, duplication, and distribution of procedures, engineering documents, and all applicable fleet/site documents. Also responsible for select administrative services to the station including responsibility for section level budget development and control Principal Accountabilities : Supervise union personnel who perform: processing of procedure revisions, scanning records for storage, updating drawings, processing company mail, document shredding and document mass reproduction for the site. The Supervisor of Document and Procedure Control is the site owner for the documentation control program and is responsible for development, maintenance, and site implementation of the following Energy Harbor fleet processes, programs, and procedures: 1) Document Control 2) Procedure Review and Approval, 3) Procedure formatting and content requirements (Procedure Writer's Guides) 4) EH Document Hierarchy 5) Program Manual, 6) Business Practice, 7) Reference Material Development review and approval 8) Procedure Writer Training 9) Form Control, and 10) Procedure Validation. Ensures that procedure packages are reviewed for accuracy and meet the requirements of the procedure review and approval process prior to release for implementation. Responsible for administrative functions associated with all station and fleet procedures, including format, reproduction, distribution, and control of revisions. Ensures that engineering documents/packages are reviewed for accuracy and meet the requirements of the engineering change process prior to release. Oversees the storage, duplication, and distribution of engineering documents, utilizing appropriate records retention facilities. Document types include engineering drawings (preliminary and final), vendor technical information and manuals, and engineering records (e.g., packages associated with modifications). Ensures Modification Coordinator activities as defined in the Engineering Change process are completed, including coordinating and ensuring configuration control documents are issued to allow operational acceptance following modification implementation. Ensures that other documents are reviewed for program acceptability prior to release. Participates on the Procedure and Document Control standardization/peer teams to develop and implement continuous process improvement and to maintain process compliance with 10CFR50 Appendix B and ANSI 18.7 requirements. Ensures all legal and regulatory requirements for document control are fulfilled at the station and posts all station procedures as well as drawings and other controlled documents in the electronic system (FileNet). Has site responsibility for the content manager side of the FileNet application. Coordinates training activities for assigned records staff and records custodians. Oversees the long term storage and retrieval of physical plant records stored off-site at approved record storage facilities. Provides duplicating services for the site including procedures, engineering documents, presentations, handbooks, lanyard cards, training materials, general communications, etc. Ensures internal Company mail, U.S. mail, and overnight priority mail are all prepared and distributed throughout site locations in a timely manner with records storage requirements considered. Coordinates work with other departments/section/units. Ensures all activities are completed in accordance with standardized EH fleet practices, policies, and procedures. Ensures section budget is developed and maintained. Qualifications Required: High School diploma or equivalent required. 3 - 5 years experience in records or procedure management. Must reside within site specific emergency response organization (ERO) response time. Qualifications Preferred: Bachelor's degree or Associate Degree with 3 years' experience in records or procedure management OR 10 years' experience in document or procedure programs/management. Demonstrated thorough knowledge of nuclear legal and regulatory requirements for document and procedure control. Demonstrated ability for solving technical problems and analyzing data. Excellent communication skills, verbal and written as well as the ability to relate well with co-workers, customers, and management. Experience working with engineering documents/processes and/or procedures processing and control and automated document management systems Exhibits a high degree of nuclear professionalism, nuclear safety conscious, maturity, good judgment, personal integrity, leadership ability, a sense of empowerment and motivation to drive excellence in performance. Experience working with bargaining unit contracts to the site specific, where applicable. 3 years of previous leadership experience. Benefits, Compensation & Workforce Diversity At Energy Harbor, employees are key to our success. We depend on their talents to meet the challenges of our changing business environment. We are committed to rewarding individual and team efforts through our total rewards philosophy which includes competitive pay plus incentive compensation, 401(k) savings plan with matching employer contribution, a choice of medical, prescription drug, dental, vision, and life insurance programs, as well as skills development training with tuition reimbursement. Please visit our website at **************************** to learn more about all of our employee rewards programs. Energy Harbor proudly supports workforce diversity. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, sex, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability. No recruiters or agencies without a previously signed contract. Unable to sponsor or transfer H-1B visas at this time. Safety Safety is a core value for Energy Harbor and is essential to all of our business activities. We ensure employees have the tools, information, and processes to perform their duties in a manner that assures safety for themselves, their co-workers, our customers and the public. Our goals are to provide a safe work environment, to maintain an accident-free, injury-free workplace, and to promote and maintain public safety. To meet these goals, we dedicate ourselves to achieving world-class safety standards. $80,000 - $90,000

Provides on-site supervision for all stimulation jobs. Acts as company's representative in dealings with customer on site. Prepares ready to work procedures with the service crew to include chemical loading, fluid testing, safety equipment, DOT requirements, customer work order and communicate any special instructions to other management or crew staff. Coordinates and supervises activities of transportation and material-moving equipment. Oversees all crew job activities from leaving home base to servicing at the job locations and return to home base. Essential Duties and Responsibilities: Responsible for all logistics including meeting with tank personnel and coordinating pre-job requirements. Performs a full range of supervisory responsibilities including training, scheduling of work, grievances, performance counseling, and recommendations for promotions, demotions and termination of employment. Ensures that all relevant Human Resources and HSE policies and procedures are followed and adhered to. Works with customers who have special request including tanks and wellheads. Communicates with them regarding the job before start, during and after service is completed. Apply knowledge of industry to analyze and manage day to day operations to ensure efficient and effective services for the customer. Ensure crew members are meeting customer and company requirements. Knowledgeable of Standard Operating Procedures (SOP) and adheres to SOP's. Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. Verifies all dispatch information, load information, fluid, chemical, equipment are ready for service. Instructs crew members in job procedures, route to location, convoy procedures, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. Confirms DOT regulations are observed by all drivers. Directs and supervises the designated representative to begin the equipment spotting procedure. Conducts a safety meeting with crew prior to start up, daily, and during job, if job changes occur after start up. Reviews the finished project with crew when service is complete, and oversees cleanup to prepare for return to home base. Prepares reports and schedules to ensure accuracy and efficiency. Inspects work performed to ensure that it meets specifications and established standards. Instructs work crew in work policies and procedures, and the use and maintenance of equipment. Investigates complaints about service and equipment, and takes corrective action. Oversees equipment maintenance to ensure that it is in working order. Confirms all equipment is operational. Identifies and recognizes changes in circumstances, with attentiveness to security violations or an emergency situation. Performs other related duties as required. Educational and Other Requirements: High School diploma or equivalent. Two to four years work related skill, knowledge, experience or vocational training preferred. Must pass the required SSIT progression training course. General knowledge of principles and processes for providing customer and personal services. General knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. General knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. Sensitive to confidential information. Must work independently and as a member of team. Mental and Physical Requirements: Able to read, speak and write English. Strong physical and mental health to maintain demanding workload. Able to work under stressful conditions at times. Climbing - able to go up, down and over equipment in a safe manner using good judgment and proper safety equipment as is required. Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. Wear Common Protective or Safety Equipment such as but not all inclusive Safety Shoes, Glasses, Gloves, Hearing Protection, and Hard Hats. Position will consistently dictate 40 hours per week with frequent extended hours as business needs dictate. Position will require (24) twenty-four hours availability, with (7) seven day weeks when workload demands, with time off scheduled per current workload and other staff availability. Will require employee to be able to answer telephone calls (24) twenty-four hours as work conditions dictate. Using relevant information and individual judgment to ensure whether events or processes comply with laws, regulations or standards. Trouble shoots problems on equipment and processes and selects the correct method to resolve issue. Strong work ethics of integrity and honesty strives for excellence in all activities employing accompanying communication. Observing, receiving, and otherwise obtaining information from all relevant sources. Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. Analyzing information and evaluating results to choose the best solution and solve problems. Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. Dependable, reliable, fulfills responsibilities. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.

Provides on-site supervision for all stimulation jobs. Acts as company's representative in dealings with customer on site. Prepares ready to work procedures with the service crew to include chemical loading, fluid testing, safety equipment, DOT requirements, customer work order and communicate any special instructions to other management or crew staff. Coordinates and supervises activities of transportation and material-moving equipment. Oversees all crew job activities from leaving home base to servicing at the job locations and return to home base. Essential Duties and Responsibilities: * Responsible for all logistics including meeting with tank personnel and coordinating pre-job requirements. * Performs a full range of supervisory responsibilities including training, scheduling of work, grievances, performance counseling, and recommendations for promotions, demotions and termination of employment. Ensures that all relevant Human Resources and HSE policies and procedures are followed and adhered to. * Works with customers who have special request including tanks and wellheads. Communicates with them regarding the job before start, during and after service is completed. * Apply knowledge of industry to analyze and manage day to day operations to ensure efficient and effective services for the customer. * Ensure crew members are meeting customer and company requirements. * Knowledgeable of Standard Operating Procedures (SOP) and adheres to SOP's. * Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. * Verifies all dispatch information, load information, fluid, chemical, equipment are ready for service. * Instructs crew members in job procedures, route to location, convoy procedures, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. * Confirms DOT regulations are observed by all drivers. * Directs and supervises the designated representative to begin the equipment spotting procedure. * Conducts a safety meeting with crew prior to start up, daily, and during job, if job changes occur after start up. * Reviews the finished project with crew when service is complete, and oversees cleanup to prepare for return to home base. * Prepares reports and schedules to ensure accuracy and efficiency. * Inspects work performed to ensure that it meets specifications and established standards. * Instructs work crew in work policies and procedures, and the use and maintenance of equipment. * Investigates complaints about service and equipment, and takes corrective action. * Oversees equipment maintenance to ensure that it is in working order. Confirms all equipment is operational. * Identifies and recognizes changes in circumstances, with attentiveness to security violations or an emergency situation. * Performs other related duties as required. Educational and Other Requirements: * High School diploma or equivalent. * Two to four years work related skill, knowledge, experience or vocational training preferred. * Must pass the required SSIT progression training course. * General knowledge of principles and processes for providing customer and personal services. * General knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction. * General knowledge of relevant equipment, policies, procedures, and strategies to promote effective local, state, or national security operations for the protection of people, data, property, and institutions. * Sensitive to confidential information. * Must work independently and as a member of team. Mental and Physical Requirements: * Able to read, speak and write English. * Strong physical and mental health to maintain demanding workload. * Able to work under stressful conditions at times. * Climbing - able to go up, down and over equipment in a safe manner using good judgment and proper safety equipment as is required. * Using hands and arms in handling, installing, positioning, and moving materials, and manipulating things. * Wear Common Protective or Safety Equipment such as but not all inclusive Safety Shoes, Glasses, Gloves, Hearing Protection, and Hard Hats. * Position will consistently dictate 40 hours per week with frequent extended hours as business needs dictate. * Position will require (24) twenty-four hours availability, with (7) seven day weeks when workload demands, with time off scheduled per current workload and other staff availability. * Will require employee to be able to answer telephone calls (24) twenty-four hours as work conditions dictate. * Using relevant information and individual judgment to ensure whether events or processes comply with laws, regulations or standards. * Trouble shoots problems on equipment and processes and selects the correct method to resolve issue. * Strong work ethics of integrity and honesty strives for excellence in all activities employing accompanying communication. * Observing, receiving, and otherwise obtaining information from all relevant sources. * Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects. * Identifying information by categorizing, estimating, recognizing differences or similarities, and detecting changes in circumstances or events. * Analyzing information and evaluating results to choose the best solution and solve problems. * Handling complaints, settling disputes, and resolving grievances and conflicts, or otherwise negotiating with others. * Dependable, reliable, fulfills responsibilities. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.