Customer service manager jobs in Turlock, CA - 337 jobs

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A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $23.00 Maximum Salary: $31.40 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.

Job Title: Customer Service Manager Location: Stockton, CA Employment Type: Full-Time- Monday - Friday FLSA Status: Exempt Salary Range: $60,000- $95,000 annually (good-faith estimate upon hire) Additional Compensation: This position includes eligibility for quarterly incentives and employees may be considered for annual performance-based salary increases; eligibility and amount are determined by individual performance and business needs. Total Compensation: In addition to base pay, this position may be eligible for quarterly incentive compensation, including performance-based salary increases. Oak Valley Community Bank also offers a comprehensive benefits package that includes, medical, dental, vision, retirement savings with employer match, paid time off, and other voluntary benefits. Final compensation will be based on skills experience, and internal equity. About Oak Valley Community Bank We are looking for a dynamic Customer Service Manager to help us build a strong, service-driven team from the ground up. If you have banking experience and are passionate about banking, ready to lead a team, and thrive in a collaborative, customer-focused environment, we'd love to meet you. What You'll Do As a Customer Service Manager , you'll play a key role in the daily operations and success of our branch. You'll support the Branch Manager and lead by example to deliver exceptional service, drive sales, and foster a positive team culture. Key Responsibilities: Lead and motivate a team to deliver outstanding customer service. Support daily branch operations including compliance, security, and lending. Promote a sale and service culture through coaching and development. Assist customers with banking needs, including loan applications and product education. Ensure the branch is organized, efficient, and compliant with bank policies. Act as the acting Branch Manager when needed. Encourage professional growth and provide mentorship to team members. Engage in business development and cross-selling opportunities. Maintain open communication and a positive, solutions-oriented mindset. Who You Are You're a self-motivated , self-aware leader who's ready to take the next step in your banking career. You bring a strong sense of integrity, empathy, and accountability to your work and are excited to help shape the culture of a brand-new branch. Ideal Qualifications: 1+ years of experience in banking operations, sales, or customer service. Experience supervising or leading small teams. Strong knowledge of banking regulations, products, and services. Comfortable with lending activities and cross-selling. Excellent communication, organizational, and time management skills. Basic understanding of HR policies and labor laws. Proficient in Microsoft Office and banking software systems. Strong problem-solving and analytical skills. Why Join Us? Be part of a seasoned branch and help continue to build something special. Work in a supportive, community-focused environment. Enjoy opportunities for growth and development . Competitive salary and benefits package. Equal Pay & Opportunity Statement Oak Valley Community Bank complies with the California Equal Pay Act and SB 642 requirements. Compensation decisions are based on experience, skills, and business needs, without regard to sex, gender identity, gender expression, race, or any other protected characteristic. We are an equal opportunity employer committed to diversity, equity, and inclusion.

Introduction SymphonyAI Retail is now hiring a Manager of Customer Insights to join our team and support a national team of a major retailer located in Modesto, California! Please Note: This position is hybrid and requires 2-3 days per week in the Modesto location. As such, candidates must reside in commutable distance to Modesto. This fantastic position provides dedicated, onsite customer insights consulting support for the merchandising team of a large grocery retailer. Leading client initiatives related to customer-centric retailing and leveraging customer insight for decision making. A successful candidate will possess both a deep client service background that enables them to derive actionable insights, work with data, and drive engagement with category management teams, sales, marketing and leadership. Individual will be a self-starter, prepared to execute against a strategic plan to consistently deliver on targets and see tasks through to execution. In this client facing role, the Customer Insights Manager is the customer insight champion, working with category management and sales managers on a daily basis. As a key member of the retail team, your support will include utilizing and maintaining/supporting Symphony RetailAI tools. The ability to generate insights and partner with the merchants to drive value from those insights is vital to the success of the role. This person must be a proficient communicator who can work independently or with groups to achieve optimal performance. This position is remote but may require some travel. We're looking for passionate people who are creative problem solvers, analytically curious, and who know how to get things done. We have a team culture that encourages innovation, expects a high level of ownership, and enjoys what we do! Job Description WHAT WILL YOU DO? * Support client objectives to improve their overall business by driving customer loyalty and sales * Own it! You will manage the relationship of a critical client team for SRAI * Coach merchant teams to use customer insight in their day to day decision-making * Provide actionable insights and recommendations backed by facts * Utilize BI tools including Symphony RetailAI reports to help answer retailer business questions * Partner with internal and external CPG focused teams on key initiatives * Train clients on use of Symphony RetailAI tools and insights * Support all key business strategies as identified by client * Manage several projects simultaneously * Participate in key cross functional projects that cut across retail team(s) * Participate in development of best practices, training and reference materials * Contribute to quality control and validation of all reporting and troubleshooting data and software issues as needed * Actively participate in and assist with preparations for team and client meetings as requested WHAT WILL YOU BRING * Bachelor's Degree in Business, Analytics, Data Science or a Related Field is required * Strong prior experience working across merchandising / category management (assortment, pricing, promotion, placement), either from a management consulting or retailer standpoint * Experience leveraging data and analytics for category management / merchandising decision making * Strong analytics aptitude with excellent problem-solving skills * Experience successfully influencing clients * Persuasive and clear oral and written communication skills * Demonstrated drive and initiative * Ability to develop productive and professional client relationships * Thrive in a fast paced, deadline-oriented work environment * Must be detail and quality oriented * High technical knowledge of Microsoft Excel (high proficiency required), Word, and PowerPoint * Power BI and SQL not required, but definitely a bonus! About Us About Us: SymphonyAI builds Vertical AI applications that help enterprises tackle their most complex, high-value challenges-like stopping financial crime, improving store performance, and boosting manufacturing efficiency. Trusted by more than 2,000 enterprise customers around the globe including 200 of the top financial institutions, top 25 CPGs, and many of the world's largest grocers and industrial manufacturers, SymphonyAI delivers domain-trained applications and pre-built agents, ready to work on day one. #LI-DC1 #LI-REMOTE

The Team Lead Customer Service works closely with the Store Manager to coordinate the work activities of team members, including training on company, client, and store operating policies and programs, as well as day-to-day store cashier operations and cash handling. Acts as leader on duty, responding to customer and team member concerns in the absence of the store manager, as well as opening and closing the store and ensuring all bookstore property and team members are safe and secure. Responsibilities Leads the work activities of department team members, PT, and Temporary including: Ensures shelves and other displays are stocked, restocked, and maintained according to company standards. Ensures markups or markdowns are taken according to company directives. Greets and assists customers with inquiries and purchases utilizing a cash register to process payments and refunds and resolves escalated customer issues. Partners to create and maintain a Hassle Free customer service culture, focused on solutions-based selling and an exceptional customer experience. Verifies cashier daily balancing of cash drawers for accuracy while ensuring safe cash handling policies and procedures are followed, including cash, checks, and credit/debit cards. Coordinates the work activities of team members, including conducting training for new employees. Ensures that the team members understand and follow Corporate and store policies and procedures. Receives and verifies orders and completes store reports. May be a key holder and responsible for opening and/or closing the store. Understands and processes website orders, including picking merchandise and shipping orders. Maintains neat and clean store and work areas. May assist other team members with completing the work of the department. Performs other duties as assigned. Pay Range $12.00-$24.33/hour

Role OverviewSodexo is seeking a Environmental Services / Custodial Operations Manager 1 for Adventist Health Lodi Memorial. Adventist Health Lodi Memorial is one of the region's premier healthcare providers, offering a complete range of advanced care. This not-for-profit, faith-based healthcare services encompass a hospital, cancer care center, imaging center, surgery center, and multiple medical offices. What You'll Dobe responsible for driving client and patient satisfaction scores;provide a clean and safe environment for patients, visitors and staff and works closely with the Infectious Control department; work with the Environment of Care Committee and Infection Prevention Director;effectively manages the Unit Operating System; andsupport a diverse and inclusive workforce What We OfferCompensation is fair and equitable, partially determined by a candidate's education level or years of relevant experience. Salary offers are based on a candidate's specific criteria, like experience, skills, education, and training. Sodexo offers a comprehensive benefits package that may include: Medical, Dental, Vision Care and Wellness Programs 401(k) Plan with Matching ContributionsPaid Time Off and Company HolidaysCareer Growth Opportunities and Tuition ReimbursementMore extensive information is provided to new employees upon hire. What You Bringhave experience leading and managing a team and is a leader who develops and motivates a team to exceed the expectations of clients and customers in service and the technical execution of a healthcare housekeeping system;possess strong leadership skills and can work independently to drive program compliance and reach project target dates of completion;have in-depth knowledge of housekeeping systems and procedures;have experience with vendor and contract management, as well as union and contract negotiations;have experience improving patient satisfaction, and driving full compliance to HCAHPS, local, state and Joint Commission standards. Who We AreAt Sodexo, our purpose is to create a better everyday for everyone and build a better life for all. We believe in improving the quality of life for those we serve and contributing to the economic, social, and environmental progress in the communities where we operate. Sodexo partners with clients to provide a truly memorable experience for both customers and employees alike. We do this by providing food service, catering, facilities management, and other integrated solutions worldwide. Our company values you for you; you will be treated fairly and with respect, and you can be yourself. You will have your ideas count and your opinions heard because we can be a stronger team when you're happy at work. This is why we embrace diversity and inclusion as core values, fostering an environment where all employees are valued and respected. We are committed to providing equal employment opportunities to individuals regardless of race, color, religion, national origin, age, sex, gender identity, pregnancy, disability, sexual orientation, military status, protected veteran status, or any other characteristic protected by applicable federal, state, or local law. If you need assistance with the application process, please complete this form. Qualifications & RequirementsMinimum Education Requirement - Associate's Degree or equivalent experience

Full-time position available on or after March 2, 2026 in Financial Services. Under the general direction of the Associate Vice President for Financial and Support Services, the Student Financial Services Manager oversees the comprehensive administration of the university's financial resources within Student Financials and Cashiering operations. As a key member of the Financial Services team, the Manager provides leadership, oversight, and strategic advisement to ensure the accuracy, integrity, and compliance of financial processes with California State University (CSU), State of California, GASB, FASB, and GAAP standards. This position manages essential financial systems, including PeopleSoft Student Financials and Transact (formerly CASHNet) with its EMarketplace component, ensuring effective system integration with the general ledger. The Manager supervises professional and technical staff, directs accounting transactions, oversees federal financial aid disbursements, and manages cash handling, collections, and reconciliation functions. Additionally, the Manager serves as a subject matter expert in student financial accounting, develops and implements cash management policies and internal controls, and ensures the safeguarding of university financial assets in compliance with internal and external regulations. Job Duties Duties include but are not limited to: Coordinate and communicate student financial testing and development for academic term calendar implementation, including but not limited to coordination with Financial Aid and Enrollment Management areas for related processes, due dates, billing dates, refund schedules, and installment payment plan timelines. Coordinate student fees and related changes for enrollment periods in PeopleSoft, including mandatory fees and cost-of-living adjustments (COLA). Advise and provide input for new or revised student fees to ensure compliance with CSU and campus fee policies. Oversee the preparation and processing of federal financial aid disbursements. Oversee and participate in testing, implementation, and maintenance of student financial, financial aid, enrollment, miscellaneous receivables, and billing modules for upgrades, patches, new releases, and new subsystems. Monitor subsystem and ancillary system feeds to the general ledger; identify and resolve errors. Oversee student loan programs and collection processing of past-due student fees and payment plans. Conduct monthly review and approval of reconciliations for student-related general ledger accounts, including but not limited to student receivables, liabilities, financial aid funds, and journal entries. Manage month-end and year-end close processes, including billing, receivables, write-offs, refund processing, revenue recognition, journal entries, reconciliations, and related financial reporting. Ensure integrity of subsystem data through monthly validation reports and other integrity controls. Serve as lead administrator for Transact (CASHNet) systems, including setup, upgrades, testing, and issue resolution. Manage daily monitoring of system feeds and problem analysis. Oversee campuswide EMarketplace setup, design, testing, functionality, and ongoing maintenance. Collaborate with campus departments to ensure EMarketplace design, functionality, and tax compliance. Monitor EMarketplace activity for compliance with applicable rules, regulations, policies, and procedures. Prepare monthly reporting on credit card fees and sales tax related to EMarketplace use. Coordinate with University Communications for related web development and content updates. Ensure accurate posting and deposit of university and auxiliary receipts to appropriate bank accounts. Oversee daily receipt reconciliations and safeguard university cash assets to ensure accuracy in student and financial systems. Develop and recommend policies and procedures for all cash handling operations, ensuring consistent internal control application. Conduct cash handling security audits, provide training, and implement corrective actions as needed. Review and update campus cash management practices, including cashiering satellite site visits, training, internal reviews, and reconciliations, ensuring timely corrective actions. Provide guidance and service to the campus on cash matters and related reporting. Distribute payroll advances and paychecks to students and employees provided by Human Resources/Payroll. Provide day-to-day supervision of staff. Hire, train, supervise, and evaluate personnel. Determine long-range university needs related to student financials, Transact (CASHNet), miscellaneous receivables, and billing. Serve as a member of the Financial Services Management Team. Attend and participate in division and departmental meetings. Serve on campus and systemwide committees, including but not limited to the Student Fee Advisory Committee (SFAC) and Instructionally Related Activity (IRA) Committee. Provide recommendations and oversight for student disenrollment processes in coordination with Enrollment Services and divisional leadership. Coordinate and supervise Student Financials customer service operations, including phone and in-person inquiries, collections, student account analysis, and new student orientation sessions. Address escalated student financial issues requiring higher-level intervention. Oversee reporting for all areas of student financials, including but not limited to: o Fee waivers o Federal student loans o Financial aid reporting o Student Involvement and Representation Fee (SIRF) o Annual fee report required by the Chancellor's Office o Federal Fiscal Operations Report and Application to Participate (FISAP) o Federal Schedule of Expenditures of Federal Awards (SEFA) - student/financial aid portion o Federal Integrated Postsecondary Education Data System (IPEDS) - veterans portion o SFAC reporting and other campus requests Manage student communications and tax-related reporting, including 1098-T forms, Perkins and Nursing Loans, and tax offset notifications. Maintain Student Financial Services webpages and documentation, including but not limited to Money Matters, student fees, and payment information. Ensure compliance with CSU, federal, and state financial regulations, audit requirements, and internal control standards. Coordinate and respond to internal and external audits, ensuring timely completion of corrective actions. Conduct campus training on miscellaneous accounts receivable, billing, and financial processes. Other duties as assigned. Minimum Qualifications Education: Bachelor's degree in accounting, business administration or closely related field or equivalent experience. Experience: Five years of progressive accounting, project management and/or ERP system development experience, preferably in a university setting. Successful experience supervising and leading operations for an accounting team and/or student financials team. Preferred Qualifications Experience working in the California State University (CSU) system or a comparable higher education institution. Minimum of three years of experience in higher education or governmental accounting or finance. Master's degree in accounting, finance, business administration, or related field, and/or current CPA license. Experience applying CSU, state, or federal financial regulations and requirements. Hands-on experience with PeopleSoft Student Financials, Transact (CASHNet), or similar enterprise financial systems. Proficiency using financial reporting and data analysis tools, such as PeopleSoft Query, Data Warehouse, or Power BI. Knowledge, Skills, Abilities Strong leadership, communication (written and oral), and analytical skills. Must be able to establish and maintain effective working relationships within a diverse multicultural environment. Ability to work collaboratively to lead and motivate others. Working knowledge of governmental accounting methods and related laws, rules, and regulations. Ability to work within the CSU systemwide financial system (PeopleSoft) or equivalent. Ability to work with various reporting tools, including dashboard reporting and query tools. Ability to interpret and apply Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP), federal, state, California State University standards, campus policies and procedures or equivalent. Extensive knowledge of Microsoft Office suite of products. Ability to analyze problems, apply strategic thinking and provide solutions. Possess excellent customer service skills to enhance the value of Financial Services to the campus community. Ability to manage and direct the day-to-day operations of an accounting, accounts receivable, and cashier team. Ability to work independently, be self-motivated, highly productive and a problem solver. Ability to change priorities when needed to meet changing and overlapping deadlines. Possess strong organizational and time management skills. Experience working with and responding to internal and external local, state, and federal auditors. Ability to acquire and appropriately apply knowledge of university systems (e.g., General Ledger, Billing and Receivables, Cash receipts, Data Warehouse query language, ancillary systems supporting the university and auxiliary organizations). Ability to maintain a consistent schedule of meeting daily, weekly, monthly, quarterly, and annual deadlines. Ability to lead, direct, and work compatibly with others to identify and resolve issues and complete tasks and projects. Salary Range Anticipated starting salary will be $$6,412 - $8,550 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JANUARY 12, 2026. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at https://www.csustan.edu/annual-campus-security-report. The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at (209) 667-3351. California Relay Service is available at (800) 735-2922 voice and (800) 735-2929 TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

WHO WE ARE Relation Insurance is a leading, innovative company with a strong commitment to excellence and a passion for delivering cutting-edge solutions to our clients. As a key player in the insurance market, we pride ourselves on our dynamic culture, collaborative environment, and continuous drive for success. With a rich history and a bright future ahead, we are looking for exceptional individuals to join our team and contribute to our ongoing growth and success. WHAT WE'RE LOOKING FOR The Commercial Lines Service Leader, Xpress oversees the department and serves as the direct liaison to the Commercial Lines - Xpress Leadership team. The Service Leader develops and trains the Team Advocates, Account Managers and Client Service staff, addresses escalated client issues, and provides performance coaching to team members. A GLIMPSE INTO YOUR DAY * Supervises the department, serving as a mentor and resource. * Leads team meetings and regular 1:1s for development and goal alignment. * Works closely with the Team Advocates, meeting with them on a regular basis to give and receive feedback and needed information. * Conducts annual performance reviews, goal setting and provides continuous feedback to team members. * Participates in the hiring and interview process and provides recommendations for new hires. Coordinates internal resources, including training, broking, and risk control. * Trains team members on duties, expectations, standards, and policies. Audits and reviews these areas regularly as set by service standards; identifies/coordinates additional employee training as needed. * Immediately and effectively partners with Service Team Leadership and Human Resources to address and resolve performance concerns. * Provides feedback to service team leadership about service structure to improve performance and productivity. * Reviews and approves time and attendance entries. * Acts as a secondary contact for carriers and underwriters, addressing coverage questions and providing guidance. * Occasionally assists in account maintenance and resolves escalated client service issues promptly. * Assists team with cross-sell opportunities in line with client retention. * Ensures internal timelines and metrics are met. * Stays updated on industry information, new products, legislation, coverage, and technology, and shares this with the department. * Recommends and implements process improvements. * Performs other projects, duties, and tasks, as assigned. WHAT SUCCESS LOOKS LIKE IN THIS ROLE * A Property and Casualty License from state of domicile is required and must be maintained with preference given to individuals that have insurance designations (e.g., CISR, CIC, CPCU). * High school diploma or equivalent required. Four-year degree preferred. * A minimum of 8 years' account management experience in the insurance industry with a focus on commercial lines of coverage is required. * Experience using EPIC and AMS360 strongly preferred. * Demonstrated leadership and team management skills. * Strong analytical and mathematical skills. * Strong PowerPoint and presentation skills for both in-person and teleconference/webinar sessions. * In-depth understanding of advanced commercial lines of coverage with the ability to advise clients concerning their complex insurance needs. * Excellent written and verbal communications skills are required to maintain effective relationships with clients, co-workers, carriers, vendors and others. * Proficient skills in Microsoft Office (primarily Excel and Word). Must be computer literate with the ability to learn new software applications. * Intermediate to advanced knowledge of insurance markets, products, services, insurance ratings and underwriting procedures. * Must have a valid driver's license, the ability to travel to client sites and a reliable source of transportation. WHY CHOOSE RELATION? * Competitive pay. * A safe and healthy work environment provided by our robust benefit program including family health and wellness programs, 401K, employee assistance programs, paid time off, paid holidays and more. * Career advancement and development opportunities. . Note: The above is not all encompassing of the full position description. Relation Insurance Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws. This applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets; experience and training; licensure and certifications; and other business and organizational needs. The disclosed range estimate has not been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At Relation, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is presented within this posting. You may also be eligible to participate in a discretionary annual incentive program, subject to the rules governing the program, whereby an award, if any, depends on various factors, including, without limitation, individual and organizational performance. . $68,000.00 - $133,000.00

At Big O Tires, we strive to be the preferred tire and auto service retailer in every community while making Big O Tires a great place to work. We offer affordable benefits, profit sharing bonuses, paid time off, a family oriented work environment, and all you need to be successful. Join our team today! POSITION SUMMARY As an Service Manager for Big O Tires, you will focus on enhancing the customer experience, building loyalty, and maximizing sales. If you have a service sales background, a proven track record in sales, and are highly committed to delivering the best service experience to our guests, we would like to talk with you. This is a high-volume, fast-paced environment that requires the ability to multi-task, maintain a friendly and professional demeanor, with superb customer service and communication skills. ESSENTIAL DUTIES AND RESPONSIBILITIES Build customer satisfaction and loyalty by providing the best guest experience Achieve a thorough knowledge of all products, services, warranties and maintenance issues Keep up to date through training and vendor publications Adhere to the Big O Tire policies and procedures Assist other sales or service associates as needed in an effort to exceed our customers' expectations Help maintain the appearance and cleanliness of the building and perimeter areas Assist in receiving or transferring goods and maintenance of the inventory including unloading trucks and warehouse stocking Maintain showroom merchandise Follow all safety practices as outlined in policy and procedures Sales of tires and service-related needs QUALIFICATIONS 3 year minimum tire & auto service sales experience Strong auto service & tire sales knowledge Good leadership abilities and team building Excellent customer service and communication skills Strong organizational skills Proficient at preventive maintenance sales Maintain professional appearance at all times Have problem solving abilities and be a self-starter Multi-tasking abilities We are an equal opportunity employer, dedicated to a policy of non-discrimination in employment on any basis including race, creed, color, age, sex, religion or national origin. We are committed to building a culturally diverse faculty. From flat tires and oil changes to rotor resurfacing and that weird clunking sound you've been hearing for a week, there are a lot of Big Oh Nos for your car. Luckily, Big O Tires has the Big O Yes for all of them. For over 50 years, our customers have trusted us to offer straight answers and reliable service. Big O Tires offers a wide range of diagnostic, repair and routine maintenance services, backed by one of the best national services warranties in the business. Most Big O Tires stores are individually owned and operated by franchisees, and each franchisee makes the staffing and hiring decisions for the individual location(s). However, the Big O franchisees are always looking for new faces with experience and desire to serve Big O Tires store customers. This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to Big O Tires Corporate.

Appointment Type * At-Will 1 Bargaining Unit * MPP 1 Job Search Category/Discipline * Finance/Accounting 1 Time Basis * Full Time 1 Workplace Type (Exclude Inst Fac) * On-site (work in-person at business location) 1 PTOC Student Financial Services Manager Apply now Job no: 553588 Work type: Management (MPP) Location: Stanislaus - Turlock Categories: MPP, At-Will, Finance/Accounting, Full Time, On-site (work in-person at business location) * Position Summary * Full-time position available on or after March 2, 2026 in Financial Services. Under the general direction of the Associate Vice President for Financial and Support Services, the Student Financial Services Manager oversees the comprehensive administration of the university's financial resources within Student Financials and Cashiering operations. As a key member of the Financial Services team, the Manager provides leadership, oversight, and strategic advisement to ensure the accuracy, integrity, and compliance of financial processes with California State University (CSU), State of California, GASB, FASB, and GAAP standards. This position manages essential financial systems, including PeopleSoft Student Financials and Transact (formerly CASHNet) with its EMarketplace component, ensuring effective system integration with the general ledger. The Manager supervises professional and technical staff, directs accounting transactions, oversees federal financial aid disbursements, and manages cash handling, collections, and reconciliation functions. Additionally, the Manager serves as a subject matter expert in student financial accounting, develops and implements cash management policies and internal controls, and ensures the safeguarding of university financial assets in compliance with internal and external regulations. * Job Duties * Duties include but are not limited to: * Coordinate and communicate student financial testing and development for academic term calendar implementation, including but not limited to coordination with Financial Aid and Enrollment Management areas for related processes, due dates, billing dates, refund schedules, and installment payment plan timelines. * Coordinate student fees and related changes for enrollment periods in PeopleSoft, including mandatory fees and cost-of-living adjustments (COLA). * Advise and provide input for new or revised student fees to ensure compliance with CSU and campus fee policies. * Oversee the preparation and processing of federal financial aid disbursements. * Oversee and participate in testing, implementation, and maintenance of student financial, financial aid, enrollment, miscellaneous receivables, and billing modules for upgrades, patches, new releases, and new subsystems. * Monitor subsystem and ancillary system feeds to the general ledger; identify and resolve errors. * Oversee student loan programs and collection processing of past-due student fees and payment plans. * Conduct monthly review and approval of reconciliations for student-related general ledger accounts, including but not limited to student receivables, liabilities, financial aid funds, and journal entries. * Manage month-end and year-end close processes, including billing, receivables, write-offs, refund processing, revenue recognition, journal entries, reconciliations, and related financial reporting. * Ensure integrity of subsystem data through monthly validation reports and other integrity controls. * Serve as lead administrator for Transact (CASHNet) systems, including setup, upgrades, testing, and issue resolution. * Manage daily monitoring of system feeds and problem analysis. * Oversee campuswide EMarketplace setup, design, testing, functionality, and ongoing maintenance. * Collaborate with campus departments to ensure EMarketplace design, functionality, and tax compliance. * Monitor EMarketplace activity for compliance with applicable rules, regulations, policies, and procedures. * Prepare monthly reporting on credit card fees and sales tax related to EMarketplace use. * Coordinate with University Communications for related web development and content updates. * Ensure accurate posting and deposit of university and auxiliary receipts to appropriate bank accounts. * Oversee daily receipt reconciliations and safeguard university cash assets to ensure accuracy in student and financial systems. * Develop and recommend policies and procedures for all cash handling operations, ensuring consistent internal control application. * Conduct cash handling security audits, provide training, and implement corrective actions as needed. * Review and update campus cash management practices, including cashiering satellite site visits, training, internal reviews, and reconciliations, ensuring timely corrective actions. * Provide guidance and service to the campus on cash matters and related reporting. * Distribute payroll advances and paychecks to students and employees provided by Human Resources/Payroll. * Provide day-to-day supervision of staff. * Hire, train, supervise, and evaluate personnel. * Determine long-range university needs related to student financials, Transact (CASHNet), miscellaneous receivables, and billing. * Serve as a member of the Financial Services Management Team. * Attend and participate in division and departmental meetings. * Serve on campus and systemwide committees, including but not limited to the Student Fee Advisory Committee (SFAC) and Instructionally Related Activity (IRA) Committee. * Provide recommendations and oversight for student disenrollment processes in coordination with Enrollment Services and divisional leadership. * Coordinate and supervise Student Financials customer service operations, including phone and in-person inquiries, collections, student account analysis, and new student orientation sessions. * Address escalated student financial issues requiring higher-level intervention. * Oversee reporting for all areas of student financials, including but not limited to: o Fee waivers o Federal student loans o Financial aid reporting o Student Involvement and Representation Fee (SIRF) o Annual fee report required by the Chancellor's Office o Federal Fiscal Operations Report and Application to Participate (FISAP) o Federal Schedule of Expenditures of Federal Awards (SEFA) - student/financial aid portion o Federal Integrated Postsecondary Education Data System (IPEDS) - veterans portion o SFAC reporting and other campus requests * Manage student communications and tax-related reporting, including 1098-T forms, Perkins and Nursing Loans, and tax offset notifications. * Maintain Student Financial Services webpages and documentation, including but not limited to Money Matters, student fees, and payment information. * Ensure compliance with CSU, federal, and state financial regulations, audit requirements, and internal control standards. * Coordinate and respond to internal and external audits, ensuring timely completion of corrective actions. * Conduct campus training on miscellaneous accounts receivable, billing, and financial processes. * Other duties as assigned. * Minimum Qualifications * Education: Bachelor's degree in accounting, business administration or closely related field or equivalent experience. Experience: Five years of progressive accounting, project management and/or ERP system development experience, preferably in a university setting. Successful experience supervising and leading operations for an accounting team and/or student financials team. * Preferred Qualifications * Experience working in the California State University (CSU) system or a comparable higher education institution. * Minimum of three years of experience in higher education or governmental accounting or finance. * Master's degree in accounting, finance, business administration, or related field, and/or current CPA license. * Experience applying CSU, state, or federal financial regulations and requirements. * Hands-on experience with PeopleSoft Student Financials, Transact (CASHNet), or similar enterprise financial systems. * Proficiency using financial reporting and data analysis tools, such as PeopleSoft Query, Data Warehouse, or Power BI. * Knowledge, Skills, Abilities * Strong leadership, communication (written and oral), and analytical skills. Must be able to establish and maintain effective working relationships within a diverse multicultural environment. * Ability to work collaboratively to lead and motivate others. * Working knowledge of governmental accounting methods and related laws, rules, and regulations. * Ability to work within the CSU systemwide financial system (PeopleSoft) or equivalent. * Ability to work with various reporting tools, including dashboard reporting and query tools. * Ability to interpret and apply Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP), federal, state, California State University standards, campus policies and procedures or equivalent. * Extensive knowledge of Microsoft Office suite of products. * Ability to analyze problems, apply strategic thinking and provide solutions. * Possess excellent customer service skills to enhance the value of Financial Services to the campus community. * Ability to manage and direct the day-to-day operations of an accounting, accounts receivable, and cashier team. * Ability to work independently, be self-motivated, highly productive and a problem solver. * Ability to change priorities when needed to meet changing and overlapping deadlines. * Possess strong organizational and time management skills. * Experience working with and responding to internal and external local, state, and federal auditors. * Ability to acquire and appropriately apply knowledge of university systems (e.g., General Ledger, Billing and Receivables, Cash receipts, Data Warehouse query language, ancillary systems supporting the university and auxiliary organizations). * Ability to maintain a consistent schedule of meeting daily, weekly, monthly, quarterly, and annual deadlines. * Ability to lead, direct, and work compatibly with others to identify and resolve issues and complete tasks and projects. * * Salary Range * Anticipated starting salary will be $$6,412 - $8,550 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. * Compensation & Benefits * Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary * How to Apply * To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the "Apply Now" button on this page. * Application Deadline * OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JANUARY 12, 2026. (Applications received after the screening date will be considered at the discretion of the university.) * Criminal Background Clearance Notice * Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. * Additional Information * Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ****************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a 'mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. * * The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE Advertised: Dec 22 2025 Pacific Standard Time Applications close:

DEFINITION AT-WILL OPPORTUNITY FLSA STATUS: Exempt This is an At-Will (Unclassified/Unrepresented/MV) position. Only those applicants who best fit the needs of the City will be referred to the hiring department. (Applicants who fail to fully complete the on-line application/supplemental questionnaire will be subject to rejection.) Prior to appointment, eligible candidates will be required to submit to and successfully pass a background investigation, which will include fingerprinting. CLASS CHARACTERISTICS This single, non-sworn, position in the City Manager's Office is responsible for managing staff and activities related to citywide security services. This position has extensive contact with the City Manager, the Police Department, Department Directors and employees, various public/private organizations, and the general public. General direction is provided by the City Manager, with support from the Chief of Police. This assignment requires a high degree of administrative decision making. The incumbent in this position is not a deputized peace officer and does not possess the power of law enforcement but works closely with the City's Public safety Departments. PRINCIPAL DUTIES (Illustrative Only) * Directs, manages, and reviews the work of contracted and assigned security related staff to ensure operations are performed in accordance with City policy and procedure, applicable state and federal laws, and the Stockton Municipal Code; ensures adherence to relevant security and privacy laws. * Create and lead a City Hall Public Safety Committee - comprised of staff from the Public Works, Police, and Fire Departments - focused on enhancing security measures and improving emergency preparedness at City Hall. * Maintains incident logs and prepares detailed security reports. * Conducts routine threat assessments to design, implement, and maintain comprehensive security plans at each City facility; recommends corrective actions when necessary. * Assists the City's contracted security provider in recruitment, selection, assignment,training, and evaluation of personnel assigned to the City of Stockton; makes recommendations for guard changes, post orders, assignments, and addresses alarm responses. * Ensures City employees, appointees, and elected officials are adequately educated and appropriately trained on security protocols, in partnership with the Police and Fire Departments. * Develop and coordinate emergency response and evacuation plans; conducting regular drills and simulations in partnership with Police, Fire, and Human Resources. * Researches, analyzes, recommends, and implements current industry best practices and technological advances as applicable to the program. * Handles sensitive information and makes security- related decisions while demonstrating strong ethics and integrity. * Makes decisions on behalf of the program, in the absence of superiors, in accordance with program rules, City policies, regulations, and procedures. * Prepares and reviews reports, correspondence, recommendations, and other types of records and documentation concerning the activities of the program. * Manages crisis situations effectively, ensuring safety and order during disruptions or emergencies. * Serves as a liaison between the City Manager, law enforcement and public safety agencies; provides regular updates to City Officials on security matters. * Coordinates with Human Resources to oversee security operations as part of the City's safety committee. * Coordinates with Human Resources to assist in the development, training, and implementation of the City's Workplace Violence Prevention Program; and serves as a member of the City's Crisis Management Team. * Develops, trains, implements, and oversees the City's Alarm and Video Surveillance System policies. * Coordinates after action meetings and training to address security incidents that occur in City facilities. * Interprets and applies legal regulations and administrative policies related to security programs and enforcement. * Provides technical guidance and assists in resolving complex issues. * Manages various analytical studies; prepares reports, correspondence and a variety of written materials. * Represents the City with dignity, integrity, and the spirit of cooperation in all relations with staff and the public. * Fosters an environment that embraces integrity, service, inclusion and collaboration. * Builds and maintains positive working relationships with co-workers, other City employees and the public using principles of good customer service. * Performs related duties as assigned. QUALIFICATIONS Knowledge of: * Principles and practices of employee supervision, including selection, training, evaluation and discipline; * Principles and practices of public administration including program management and budgeting; * Principles, practices, systems, and techniques of security-related records, and record keeping; * Applicable federal, state, and local laws, regulatory codes, ordinances, and procedures relevant to security services; * Safety procedures for the proper handling of emergency, crisis, or disruptive situations; * Standard office practices and procedures, including basic and specialized business personal computer applications and databases; and * Correct English usage, spelling, punctuation, grammar, and report writing. Skill in: * Supervising, planning, organizing, assigning, directing, reviewing and evaluating the work of assigned and contracted staff; * Analyzing complex technical problems, evaluating alternatives and making sound independent judgments within established guidelines; * Developing, implementing and interpreting goals, objectives, policies, procedures, work standards and internal controls; * Proficient in security contract management and administration; * Interpreting and applying laws, regulations, policies and procedures; * Preparing clear, concise and competent analytical and technical reports, correspondence and other written materials; * Using computer applications and technology effectively related to the work assigned; * Establishing and maintaining effective working relationships with those contacted in the course of the work; * Presenting before the public, City Council, boards, commissions and other bodies; * Contributing effectively to the accomplishments of City goals, objectives and activities; * Organizing work, setting priorities, and exercising sound, independent judgment within established guidelines; * Understanding customers' perspective, concerns, needs and requests; and * Being professional and keeping calm during hostile confrontations and encounters. Education/Experience: Possession of a Bachelor's degree from an accredited four year college or university with major course work in business or public administration, criminal justice or other law enforcement related area of study, or a closely related field; AND five (5) years of full-time experience in the field of security management or law enforcement, including administrative and supervisory responsibility. Other Requirements: * Possession of a valid California driver's license; * Possession of security management certificate; * Strong leadership and team management skills; * Excellent communication and interpersonal skills; * Knowledge of technologies and systems. Physical/Mental Abilities: * Mobility - Frequent sitting for long periods of time while operating a keyboard; occasional standing and walking for long periods of time; * Lifting - Occasional lifting of 25 pounds or less; * Vision - Constant use of overall visual capabilities; ability to read and produce printed material and information displayed on a visual display terminal; * Dexterity - Frequent holding, grasping, repetitive motion and writing; * Hearing/Talking - Constant hearing and talking of normal speech, frequently over noise, in person by telephone, and in group settings; * Special Requirements - May require weekend, evening, or holiday work; must be available for on-call emergency response; * Physical characteristics - May be required to walk for prolonged periods, sometimes needing to maneuver over debris or uneven terrain with potential hazards, to climb ladders and to crawl through small spaces; * Emotional/Psychological - Constant concentration, decision making and public contact; exposure to unpleasant living conditions/situations involving children and the elderly; occasional encounters with irate/disturbed individuals; ability to exercise sound judgment, especially under stressful situations; and working alone; * Environmental Conditions - Occasional exposure to noise, obnoxious odors, fumes, dust, extreme heat/cold, hazardous materials/substances; and * Working Conditions - Primarily performed outside in inclement weather and in an office environment which is typically moderately quiet but may be loud at times and at some locations. This class specification should not be interpreted as all inclusive. It is intended to identify the essential functions andrequirement of this job. Incumbents may be requested to perform job-related responsibilities and tasks other than those stated in this specification. Any essential function or requirement of this class will be evaluated as necessary should an incumbent/applicant be unable to perform the function or requirement due to a disability as defined by the American with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the specific disability will be made for the incumbent/applicant when possible. The Process: Only those applicants who best fit the needs of the City will be considered for this career opportunity. Applications, cover letters, supplemental questionnaires, and any other supplemental documentation will be reviewed and only the most qualified applicants will be referred to the Community Services Department. Evidence of Bachelor's degree (unofficial transcripts/grade report/copy of diploma) required as part of the application process and must be submitted by the final filing date. ALL APPLICATIONS AND SUPPLEMENTAL QUESTIONS MUST BE COMPLETED FULLY AND SUBMITTED ON AN OFFICIAL ONLINE CITY OF STOCKTON APPLICATION. (DO NOT STATE "REFER TO RESUME" ON YOUR APPLICATION OR SUPPLEMENTAL QUESTIONNAIRE.) INCOMPLETE AND/OR FALSIFIED APPLICATIONS AND SUPPLEMENTALS WILL BE REJECTED AND CANNOT BE REVISED AFTER SUBMITTAL ON OR BEFORE THE FINAL FILING DATE. POSTMARKS, FACSIMILES, AND PHOTOCOPIES OF THE CITY'S EMPLOYMENT APPLICATION WILL NOT BE ACCEPTED. RESUMES ARE WELCOMED BUT SHOULD BE SUBMITTED AS ADDITIONAL INFORMATION ONLY. The information in this announcement concerning the terms and conditions of employment does not constitute either an express or implied contract, and these provisions are subject to change. NOTE: * After on-line submittal, immediate notification will appear on your screen indicating your application has been received. Please print this notice as proof of filing. * Notificationand correspondencewillbesent via email only. No papernotices will be mailed toapplicants. It is the applicant's responsibility to ensurea correct email address is provided and that correspondence is being received. * NeoGov.com: You will receive correspondence via the e-mail address you placed on your application. Some e-mail accounts have been known to place these e-mails in the spam/junk file. Please check your e-mail folders or accept e-mails ending with neogov.com. In accordance with California Government Code section 3100, et., seq., all City of Stockton employees are considered disaster service workers who may be required to report for duty, or remain on duty to address disaster service activities in the event of an emergency or disaster and are required to undertake an applicable loyalty oath. This position is Exempt from FLSA (Fair Labor and Standards Act) and does not qualify for overtime compensation and is subject to Fair Political Practices Commission (FPPC) annual filing requirements. Please see the FPPC website,**************** for more information.

Our loyal customer base has driven our business's success and we're seeking the top talent to grow with us! We are seeking an experienced Service Manager to join our team. If you have previous experience and are interested in leading a growing department, apply below! Job Title: Service Manager Summary Runs an efficient and profitable service department through productive staffing, customer retention, cost controls, achievement of objectives and maintenance of all service records. Ensures that the daily inventory of technicians' time is consistently sold to service customers. BENEFITS: Paid training and development Medical, Vision and Dental Benefits 401(k) with company match Paid Holidays Employee appreciation lunches Employee bonus for referrals Employee discounts Free College Courses for Employees and their immediate Family. Excellent culture Room for growth Essential Duties Forecasts goals and objectives for the department and strives to meet them. Hires, trains, motivates, counsels and monitors the performance of all service department staff. Prepares and administers an annual operating budget for the service department. Maintains reporting systems required by general management and the factory. Attends managers meetings. Monitors and controls the performance of the department using appropriate reports, tracking systems and surveys. Strives for harmony and teamwork within the department and with all other departments. Develops and implements a marketing plan which promotes new and repeat business. Understands, keeps abreast of and complies with federal, state and local regulations that affect service operations, such as hazardous waste disposal, OSHA Right-to-Know etc. Understands and ensures compliance with manufacturer warranty and policy procedures. Accounts for all documents; ensures that none are missing and all are processed correctly. Holds weekly department meetings. Directs and schedules the activities of all department employees. Facilitates and/or conducts technical training and sends employees to appropriate training schools as needed. Monitors technicians' daily productivity reports and corresponding payroll records. Monitors and follows up on parts orders with the parts manager to ensure availability. Initials all repair orders before submitting them to the warranty department, monitoring for sales and hours relative to expectations. Establishes and maintains good working relationships with customers to encourage repeat and referral business. Informs repair technicians of time allowances on each repair order. Maintains high-quality service repairs and minimizes comebacks. Conducts periodic spot checks of completed jobs for thoroughness and quality. Keeping abreast of new equipment and tools available and recommends purchases. Ensures that the work areas and customer waiting area are kept clean. Establishes and maintains good working relationships with vocational and technical schools to enhance personnel recruitment activities. Serves as liaison with factory representatives. Ensures the proper care, storage and inventory of special tools. Ensures that customers' service files are up-to-date and readily available for reference. Ensures that all customers are greeted promptly and given fair estimates on costs and time required for repairs and maintenance. Prepares pricing guides and maintenance menus for frequent labor operations. Handles customer complaints immediately and according to dealership's guidelines. Establishes and maintains 24-hour follow-up with all customers to confirm satisfaction with the service experience. Maintains safe work environment. Maintains a professional appearance. Other tasks as assigned. REQUIREMENTS: Technical automotive knowledge Previous Service Manager experience is a huge plus Demonstrated ability to manage others Organized and friendly personality Dealership experience preferred Willing to submit to a background check prior to employment

Full-time position available on or after March 2, 2026 in Financial Services. Under the general direction of the Associate Vice President for Financial and Support Services, the Student Financial Services Manager oversees the comprehensive administration of the university's financial resources within Student Financials and Cashiering operations. As a key member of the Financial Services team, the Manager provides leadership, oversight, and strategic advisement to ensure the accuracy, integrity, and compliance of financial processes with California State University (CSU), State of California, GASB, FASB, and GAAP standards. This position manages essential financial systems, including PeopleSoft Student Financials and Transact (formerly CASHNet) with its EMarketplace component, ensuring effective system integration with the general ledger. The Manager supervises professional and technical staff, directs accounting transactions, oversees federal financial aid disbursements, and manages cash handling, collections, and reconciliation functions. Additionally, the Manager serves as a subject matter expert in student financial accounting, develops and implements cash management policies and internal controls, and ensures the safeguarding of university financial assets in compliance with internal and external regulations. Job Duties Duties include but are not limited to: Coordinate and communicate student financial testing and development for academic term calendar implementation, including but not limited to coordination with Financial Aid and Enrollment Management areas for related processes, due dates, billing dates, refund schedules, and installment payment plan timelines. Coordinate student fees and related changes for enrollment periods in PeopleSoft, including mandatory fees and cost-of-living adjustments (COLA). Advise and provide input for new or revised student fees to ensure compliance with CSU and campus fee policies. Oversee the preparation and processing of federal financial aid disbursements. Oversee and participate in testing, implementation, and maintenance of student financial, financial aid, enrollment, miscellaneous receivables, and billing modules for upgrades, patches, new releases, and new subsystems. Monitor subsystem and ancillary system feeds to the general ledger; identify and resolve errors. Oversee student loan programs and collection processing of past-due student fees and payment plans. Conduct monthly review and approval of reconciliations for student-related general ledger accounts, including but not limited to student receivables, liabilities, financial aid funds, and journal entries. Manage month-end and year-end close processes, including billing, receivables, write-offs, refund processing, revenue recognition, journal entries, reconciliations, and related financial reporting. Ensure integrity of subsystem data through monthly validation reports and other integrity controls. Serve as lead administrator for Transact (CASHNet) systems, including setup, upgrades, testing, and issue resolution. Manage daily monitoring of system feeds and problem analysis. Oversee campuswide EMarketplace setup, design, testing, functionality, and ongoing maintenance. Collaborate with campus departments to ensure EMarketplace design, functionality, and tax compliance. Monitor EMarketplace activity for compliance with applicable rules, regulations, policies, and procedures. Prepare monthly reporting on credit card fees and sales tax related to EMarketplace use. Coordinate with University Communications for related web development and content updates. Ensure accurate posting and deposit of university and auxiliary receipts to appropriate bank accounts. Oversee daily receipt reconciliations and safeguard university cash assets to ensure accuracy in student and financial systems. Develop and recommend policies and procedures for all cash handling operations, ensuring consistent internal control application. Conduct cash handling security audits, provide training, and implement corrective actions as needed. Review and update campus cash management practices, including cashiering satellite site visits, training, internal reviews, and reconciliations, ensuring timely corrective actions. Provide guidance and service to the campus on cash matters and related reporting. Distribute payroll advances and paychecks to students and employees provided by Human Resources/Payroll. Provide day-to-day supervision of staff. Hire, train, supervise, and evaluate personnel. Determine long-range university needs related to student financials, Transact (CASHNet), miscellaneous receivables, and billing. Serve as a member of the Financial Services Management Team. Attend and participate in division and departmental meetings. Serve on campus and systemwide committees, including but not limited to the Student Fee Advisory Committee (SFAC) and Instructionally Related Activity (IRA) Committee. Provide recommendations and oversight for student disenrollment processes in coordination with Enrollment Services and divisional leadership. Coordinate and supervise Student Financials customer service operations, including phone and in-person inquiries, collections, student account analysis, and new student orientation sessions. Address escalated student financial issues requiring higher-level intervention. Oversee reporting for all areas of student financials, including but not limited to: o Fee waivers o Federal student loans o Financial aid reporting o Student Involvement and Representation Fee (SIRF) o Annual fee report required by the Chancellor's Office o Federal Fiscal Operations Report and Application to Participate (FISAP) o Federal Schedule of Expenditures of Federal Awards (SEFA) - student/financial aid portion o Federal Integrated Postsecondary Education Data System (IPEDS) - veterans portion o SFAC reporting and other campus requests Manage student communications and tax-related reporting, including 1098-T forms, Perkins and Nursing Loans, and tax offset notifications. Maintain Student Financial Services webpages and documentation, including but not limited to Money Matters, student fees, and payment information. Ensure compliance with CSU, federal, and state financial regulations, audit requirements, and internal control standards. Coordinate and respond to internal and external audits, ensuring timely completion of corrective actions. Conduct campus training on miscellaneous accounts receivable, billing, and financial processes. Other duties as assigned. Minimum Qualifications Education: Bachelor's degree in accounting, business administration or closely related field or equivalent experience. Experience: Five years of progressive accounting, project management and/or ERP system development experience, preferably in a university setting. Successful experience supervising and leading operations for an accounting team and/or student financials team. Preferred Qualifications Experience working in the California State University (CSU) system or a comparable higher education institution. Minimum of three years of experience in higher education or governmental accounting or finance. Master's degree in accounting, finance, business administration, or related field, and/or current CPA license. Experience applying CSU, state, or federal financial regulations and requirements. Hands-on experience with PeopleSoft Student Financials, Transact (CASHNet), or similar enterprise financial systems. Proficiency using financial reporting and data analysis tools, such as PeopleSoft Query, Data Warehouse, or Power BI. Knowledge, Skills, Abilities Strong leadership, communication (written and oral), and analytical skills. Must be able to establish and maintain effective working relationships within a diverse multicultural environment. Ability to work collaboratively to lead and motivate others. Working knowledge of governmental accounting methods and related laws, rules, and regulations. Ability to work within the CSU systemwide financial system (PeopleSoft) or equivalent. Ability to work with various reporting tools, including dashboard reporting and query tools. Ability to interpret and apply Governmental Accounting Standards Board (GASB), Financial Accounting Standards Board (FASB), Generally Accepted Accounting Principles (GAAP), federal, state, California State University standards, campus policies and procedures or equivalent. Extensive knowledge of Microsoft Office suite of products. Ability to analyze problems, apply strategic thinking and provide solutions. Possess excellent customer service skills to enhance the value of Financial Services to the campus community. Ability to manage and direct the day-to-day operations of an accounting, accounts receivable, and cashier team. Ability to work independently, be self-motivated, highly productive and a problem solver. Ability to change priorities when needed to meet changing and overlapping deadlines. Possess strong organizational and time management skills. Experience working with and responding to internal and external local, state, and federal auditors. Ability to acquire and appropriately apply knowledge of university systems (e.g., General Ledger, Billing and Receivables, Cash receipts, Data Warehouse query language, ancillary systems supporting the university and auxiliary organizations). Ability to maintain a consistent schedule of meeting daily, weekly, monthly, quarterly, and annual deadlines. Ability to lead, direct, and work compatibly with others to identify and resolve issues and complete tasks and projects. Salary Range Anticipated starting salary will be $$6,412 - $8,550 per month plus excellent paid benefits. Salary will depend on the qualifications of the successful finalist. Compensation & Benefits Commensurate with qualifications and experience. As a member of the 23-campus CSU System, we offer an extremely competitive benefits package that includes, but is not limited to, outstanding vacation, health, dental, and vision plans; a fee waiver education program; membership in the California Public Employees Retirement System (PERS); and 15 paid holidays a year. Link to Benefits Summary: CSU Employee Benefit Summary How to Apply To be considered, qualified candidates must submit a completed Stanislaus State online employment application, cover letter, and resumé. Applications are accepted electronically only. Please note that failure to completely fill out each section of the online application may result in your application not receiving consideration. To apply online, please click the “Apply Now” button on this page. Application Deadline OPEN UNTIL FILLED; SCREENING TO BEGIN ON OR AFTER JANUARY 12, 2026. (Applications received after the screening date will be considered at the discretion of the university.) Criminal Background Clearance Notice Satisfactory completion of a background check (which includes checks of employment records, education records, criminal records, civil records; and may include motor vehicle records, professional licenses, and sex offender registries, as position requires) is required for employment. CSU will make a conditional offer of employment, which may be rescinded if the background check reveals disqualifying information, and/or it is discovered that the candidate knowingly withheld or falsified information. Failure to satisfactorily complete the background check may affect the continued employment of a current CSU employee who was conditionally offered the position. Additional Information Campus & Area California State University, Stanislaus serves the San Joaquin Valley and is a critical educational resource for a six-county region of approximately 1.5 million people. The University is fully committed to creating a culture of diversity and inclusion - one in which every person in the University community feels safe to express their views without fear of reprisal. Widely recognized for its quality academic programs, the University has 10 nationally accredited programs and 662 faculty members. 94 percent of full-time faculty holds doctorates or terminal degrees in their fields. The University offers 43 undergraduate majors, 16 master's programs, 7 post-graduate credentials, a doctorate in education and serves more than 10,000 students. New instructional facilities have been built for the unique pedagogy of professional programs, laboratory sciences and performing arts. Stanislaus State continues to receive national recognition with its ranking as one of the best 384 colleges in the nation by The Princeton Review. The University was one of 12 public universities in the nation to be recognized by the American Association of State Colleges and Universities for demonstrating exceptional performance in retention and graduation rates. In addition, U.S. News and World Report ranks Stanislaus State in its top 10 among public universities in the West, while Washington Monthly honored Stanislaus State as the West's No. 1 university for the money. Stanislaus State also is recognized as a Hispanic-Serving Institution (HSI) by the U.S. Department of Education. Clery Act Disclosure Pursuant to the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, the annual security report (ASR), is now available for viewing at ****************************************************** The ASR contains the current security and safety-related policy statements, emergency preparedness and evacuation information, crime prevention and sexual assault prevention information, and drug and alcohol prevention programming. The ASR also contains statistics of Clery Act crimes for Stanislaus State for the previous three years. A paper copy of the ASR is available upon request by contacting the office of the Clery Director located at One University Circle, Turlock, CA 95382. Equal Employment Opportunity The university is an Equal Opportunity Employer and does not discriminate against persons on the basis of race, religion, color, ancestry, age, disability, genetic information, gender, gender identity, gender expression, marital status, medical condition, national origin, sex, sexual orientation, covered veteran status, or any other protected status. All qualified individuals are encouraged to apply. The person holding this position is considered a ‘mandated reporter' under the California Child Abuse and Neglect Reporting Act and is required to comply with the requirements set forth in CSU Executive Order 1083, revised 7/21/17, as a condition of employment. Applicants requiring necessary accommodations to the application process may contact the Human Resources Department at **************. California Relay Service is available at ************** voice and ************** TDD. As a federal contractor, we are committed to attracting a diverse applicant pool. Please consider completing the Voluntary Self-Identification of Disability form (your response will not be shared with the search committee) at: Voluntary Self-Identification of Disability PDF Form. CSU Stanislaus hires only individuals lawfully authorized to work in the United States. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification document form upon hire. The CSU is a state entity whose business operations reside within the State of California. The CSU prohibits hiring employees to perform CSU-related work outside California. The individuals who appear to be the best qualified for this position will be contacted by telephone or email for an interview. INFORMATION CONTAINED IN THIS ANNOUNCEMENT MAY BE SUBJECT TO CHANGE WITHOUT NOTICE

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $24.80 - $34.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

Program: Early Childhood Program | Location: The Resource Connection Status: Full-Time, Exempt | Reports to: Director Are you a dedicated Early Childhood Education leader with a passion for excellence and a commitment to community service? The Resource Connection is looking for a Children's Services Manager to lead our Education and Child Development Services area. This is a high-impact role where you will ensure our programs meet the highest standards of quality and compliance, directly influencing the lives of children and families in our rural communities. The Opportunity As the Children's Services Manager, you will oversee the overall operation of our education programs, providing expert leadership to Site Supervisors and ensuring full compliance with Head Start Performance Standards and Community Care Licensing. You will be the architect of our school readiness goals and the mentor for our frontline educational staff. Core Responsibilities Program Excellence: Implement research-based curricula with fidelity, establish school readiness goals, and use data (CLASS/DRDP) to drive continuous program improvement. Team Leadership & Development: Recruit and supervise staff, design coordinated coaching plans, and lead professional development training (including Head Start 101). Quality Monitoring: Conduct CLASS observations and monitor health, safety, and facilities to ensure a premium learning environment. Strategic Planning: Collaborate with school districts, the Policy Council, and QRIS programs to align our services with federal and state regulations. Who You Are Education & Experience: Degree: B.A./B.S. in Child Development, Early Childhood Education, Human Development, or Psychology. Specific Coursework: 24 units in ECE/CD; 6 units in Administration; 2 units in Adult Supervision. Experience: At least 4 years of ECE teaching and 3 years of supervisory/management experience. Certification: Must hold at least a Child Development Site Supervisor Permit and be CLASS reliable (or willing to become reliable within 6 months). Required Skills: Expertise in Early Childhood Education techniques and behavior intervention. Ability to aggregate and analyze child assessment data to make concise recommendations. Excellent group facilitation and communication skills. Proficiency in Microsoft Office (Word and Excel). Special Requirements Willingness to work irregular hours, attend night meetings, and travel as required. Ability to respond to staff calls/texts during off-hours. Compliance: Valid CA Driver's License, pass a background check as required by licensing, TB test, physical exam, and proof of required immunizations (including influenza). Why Join Us? At The Resource Connection, we value teamwork, honesty, and ethical behavior. We offer a professional environment where you can grow your career-preferring candidates with a Program Director Permit or CLASS Trainer status-while making a sustainable difference in the lives of program recipients. Ready to Lead? Apply today to join a team that is committed to the vision of a stronger community through early childhood excellence. The Resource Connection is an Equal Opportunity Employer/ADA

Full time State: California City: Agoura Hills Zip Code 91301 Total Base Pay Range $52,500.00 - $74,000.00 Creating a better way to live is the purpose that binds AvalonBay associates. At AvalonBay, every day is an opportunity to make a difference in someone's life. Whether it's helping someone choose one of our communities as their home, providing great service to our residents, or supporting our fel low associates, we are committed to creating an unforgettable experience as a great place to live - and work. The Role Are you ready to take the helm of an extraordinary leasing team and revolutionize the apartment living experience? At AvalonBay Communities, we don't just manage properties; we pioneer exceptional living experiences. If you're an accomplished property management professional with a passion for innovation and a vision for excellence, your next career move is here. AvalonBay Communities is searching for a Sales and Service Supervisor (Assistant Community Manager), a true industry leader who will spearhead our office operations, set new standards for quality, and ensure our residents experience nothing short of luxury living. Join us in redefining what it means to live in style and comfort - the future of apartment management starts here! The Sales and Service Supervisor (Assistant Community Manager) is responsible for assisting the Community Manager to maintain and execute an effective sales and marketing strategy, ensuring consistent and positive customer experiences, and helping to coach and train leasing consultants to achieve community goals. The Sales and Service Supervisor utilizes their leadership skills to create a better place to live and a top place to work. Additional responsibilities include but are not limited to: • Assist in determining community sales goals and help motivate and coach leasing consultants to achieve those goals • Lease apartment homes; manage and convert prospect leads presenting and educating residents and prospective residents on all community information • Address and resolve customer service concerns in a timely and professional manner; ensure a level of service that results in high customer loyalty and satisfaction • Assist in the development, implementation and/or monitoring of programs to maximize revenue, control expenses, and improve customer experience within the community. • Support residents during the move-in process, lease renewals, move-out process and resident transfers • Call or visit competitive market communities to update market survey and keep apprised of changing market conditions • Plan and execute resident activities and events to foster positive community connections • Follow all applicable AVB policies and procedures to ensure compliance with federal, state and local laws and regulations, particularly those related to fair housing You have... • 1-3 years of multifamily experience or related experience/education in a hotel, retail or restaurant environment. • 1 or more years of supervisory or training experience required • High school diploma or equivalency (GED) is required. Bachelor's degree preferred • Proficiency in using administrative software and Microsoft Office Suite How AvalonBay Supports You We know that our teams are the beating heart of our success and we're committed to showing our appreciation. We offer: Comprehensive benefits - health, dental and vision, 401(k) with company match, paid vacation and holidays, tuition reimbursement, an employee stock purchase plan and more. Click on Benefits (************************************ for information. Growth based on achievement and promotion from within. Associate recognition (a company-wide recognition program that celebrates associate efforts and successes in contributing to the overall success of the organization - including destination awards, ‘AvalonBay's Very Best' recognition program and others!). A 20% discount on our incredible apartment homes. A culture built on purpose and our core values - A Commitment to Integrity, A Spirit of Caring, and A Focus on Continuous Improvement. Additional Info AvalonBay is proud to be an equal opportunity employer and is committed to an inclusive and diverse work environment free of discrimination and harassment. We believe that in order to achieve our purpose of creating a better way to live, we must recruit, develop and retain associates with a wide range of backgrounds, experiences and perspectives and create an environment that encourages all voices to be heard, understood and appreciated. With this we know we can do great things. AvalonBay makes employment decisions without regard to a person's race, ethnicity, color, religion, sex, national origin, sexual orientation, gender identity, pregnancy (including childbirth, lactation or related medical conditions), age, physical or mental disability, genetic information (including characteristics or testing), citizenship status, military or veteran status, or any other status protected by the law. AvalonBay will consider for employment qualified applicants with criminal histories in a manner consistent with requirements under the law. Applications will be accepted on an ongoing basis. AvalonBay does not require or request that you provide any information that identifies your age, date of birth, or dates of school attendance or graduation. Please redact this information prior to the submission of your application and/or leave these fields incomplete on your application. For California residents, if you elect to apply to AvalonBay you accept the AvalonBay California Personnel Privacy Notice (***********************************************************************

Bath Concepts Independent Dealers offers a stylish, cost-effective, low-maintenance bath improvement to homeowners, commercial customers and consumers with accessibility needs. Standing behind our products, we have developed an unrivaled reputation for quality and workmanship as a manufacturer of acrylic bath and shower solutions and has extended that level of quality into all our products. We are looking to hire an experienced Call Center Manager to join our team in-office. Qualified applicants will have excellent computer and communication skills, management experience, customer service experience, be available to work evenings and weekends, and be able to resolve conflicts and issues. Job duties include: • Schedule and confirm appointments • Hire, train and manage Call Center Representatives • Answer inbound calls and make outbound calls as needed and as a training tool • Customer Service • Manage sales reps schedules • Achieve weekly and monthly quotas We have an excellent compensation package for this position that includes a salary and bonus opportunities.

Application Deadline: 01/30/2026 Address: 6800 Hughson Ave. Job Family Group: Retail Banking Sales & Service Bilingual Spanish and English is preferred. Guides, directs, and coaches employees to deliver exceptional service to BMO customers and prospects. Understands the needs of BMO customers or prospects to provide sales and service in the best interests of the customer. Advises customers on products and strategies that meet their financial objectives. Identifies and makes referrals to other business groups. Supports sales and customer service activities to meet strategic customer experience and profitability goals in compliance with legal and regulatory requirements and the Bank's policies and processes. Fosters a culture aligned to BMO purpose, values and strategy and role models BMO values and behaviours in all that they do. Ensures alignment between values and behaviour that fosters diversity and inclusion. Regularly connects work to BMO's purpose, sets inspirational goals, defines clear expected outcomes, and ensures clear accountability for follow through. Builds interdependent teams that collaborate across functional and operating groups to create the highest value for all stakeholders. Attracts, retains, and enables the career development of top talent. Improves team performance, recognizes and rewards performance, coaches employees, supports their development, and manages poor performance. Probes to understand customer personal banking and credit card needs and integrates marketing promotions and programs into customer conversations to provide strategic advice in the best interests of the customer. Coordinates service requests and problem resolution processes to ensure accurate completion and follow-up that meets or exceeds customer expectations, or escalates for resolution. Generates leads to build and maintain customer relationships, resulting in outcomes that define a great customer experience. Supports the Bank's community involvement and participates in community activities. Resolves customer related issues using knowledge of bank services, products, and processes. Fulfills sales and service activities for the customer in accordance with approved procedures. Provides input into area business and market plans to optimize new and existing business opportunities within the community. Establishes relationships with business partners (e.g. CDC, MasterCard, Symcor, etc.) to maintain knowledge of interdependent systems and related policies and procedures. Reviews results and performance measures against plans and standards (e.g. sales targets, service targets, referral targets) to address gaps and develop plans. Analyzes data and information to provide insights and recommendations. Provides technical training and support to branch employees to maintain operational and sales effectiveness and recommends improvements. Manages transactional outcomes for customer calls or defers to appropriate internal business groups. Resolves complex or unresolved customer situations or escalates to the next higher manager for resolution. Maintains current knowledge of personal banking and credit card industries, practices, and trends and integrates into customer conversations. Builds effective relationships with internal/external stakeholders. Maintains the confidentiality of customer and Bank information. Identifies and reports suspicious patterns of activity that are suspected to be related to money laundering. Complies with all legal and regulatory requirements for the jurisdiction. Completes complex & diverse tasks within given rules/limits and may include handling escalations from other employees. Analyzes issues and determines next steps. Broader work or accountabilities may be assigned as needed. Qualifications: Typically between 2 - 3 years of relevant experience and post-secondary degree in related field of study desirable or an equivalent combination of education and experience. Basic banking or customer service/sales or equivalent experience. Previous supervisory or management experience - preferred. General knowledge of retail banking products and services. General knowledge of applicable regulations, audit standards, and related policies, procedures, and directives. Working knowledge of competitive marketplace and trends in product offerings. General knowledge of branch operational processes and policies. General knowledge of branch technologies, processes, and performance metrics. Specialized knowledge. Verbal & written communication skills - Good. Organization skills - Good. Collaboration & team skills - Good. Analytical and problem solving skills - Good. Salary: $41,714.00 - $69,000.00 Pay Type: Salaried The above represents BMO Financial Group's pay range and type. Salaries will vary based on factors such as location, skills, experience, education, and qualifications for the role, and may include a commission structure. Salaries for part-time roles will be pro-rated based on number of hours regularly worked. For commission roles, the salary listed above represents BMO Financial Group's expected target for the first year in this position. BMO Financial Group's total compensation package will vary based on the pay type of the position and may include performance-based incentives, discretionary bonuses, as well as other perks and rewards. BMO also offers health insurance, tuition reimbursement, accident and life insurance, and retirement savings plans. To view more details of our benefits, please visit: ******************************************** About Us At BMO we are driven by a shared Purpose: Boldly Grow the Good in business and life. It calls on us to create lasting, positive change for our customers, our communities and our people. By working together, innovating and pushing boundaries, we transform lives and businesses, and power economic growth around the world. As a member of the BMO team you are valued, respected and heard, and you have more ways to grow and make an impact. We strive to help you make an impact from day one - for yourself and our customers. We'll support you with the tools and resources you need to reach new milestones, as you help our customers reach theirs. From in-depth training and coaching, to manager support and network-building opportunities, we'll help you gain valuable experience, and broaden your skillset. To find out more visit us at ************************* BMO is proud to be an equal employment opportunity employer. We evaluate applicants without regard to race, religion, color, national origin, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity, gender expression, transgender status, sexual stereotypes, age, status as a protected veteran, status as an individual with a disability, or any other legally protected characteristics. We also consider applicants with criminal histories, consistent with applicable federal, state and local law. BMO is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process, please send an e-mail to ************************** and let us know the nature of your request and your contact information. Note to Recruiters: BMO does not accept unsolicited resumes from any source other than directly from a candidate. Any unsolicited resumes sent to BMO, directly or indirectly, will be considered BMO property. BMO will not pay a fee for any placement resulting from the receipt of an unsolicited resume. A recruiting agency must first have a valid, written and fully executed agency agreement contract for service to submit resumes.

Supervises, assigns, coordinates, and evaluates the work of clerical staff performing complex billing and/or collection processes; monitors work flow and implements changes to maximize billing productivity; assists with establishing standards for work performance; ensures claims are billed timely and correctly to maximize reimbursements and increase cash flow. Confers with insurance representatives, internal and external agency staff and others on billing matters and answers questions that involve researching and abstracting technical data and detailed explanation of regulations, policies or procedures; refers matters that may require policy decisions to management. Confers with other departmental sections to assure timely and accurate flow of information necessary to patient account billing; reviews documents and system data for charge errors; participates on task forces and committees as assigned. Researches accounts; resolves or handles more difficult and complex billing problems, appeals, and complaints; troubleshoots system issues and recommends improvements. Trains staff in complex billing and collection procedures, policies and practices; orients new employees to billing and collections; researches and answers questions and applies billing and collection rules, regulations, and guidelines; updates staff to changes in policies, standards and regulations; disseminates information affecting other departments quickly and accurately. Prepares and audits claims, statements and reports from a variety of sources; performs technical clerical accounting work; monitors accounts and prepares reports. KNOWLEDGE Medical terminology, coding, procedure and diagnosis codes; completion of UB04 and CMS 1500 claims forms, government, managed care and third party payer billing, electronic claim submission systems and hospital patient accounting systems; accounts receivable methods and procedures; claim attachment specifications; regulatory and legal guidelines; appeals processes; principles of planning and organizing work; methods of researching, gathering, organizing and reporting data; personal computer systems and general office computer software; public relations techniques; advanced filing and record keeping systems; complex correspondence and report formats; arithmetical operations related to advanced clerical/technical/financial processes; basic principles of training and supervision; advanced cash handling procedures. ABILITY Research, interpret and apply complex laws/regulations relating to submission of hospital claims; evaluate and establish priorities; gather, organize, input and maintain account data; provide/obtain detailed information to/from others, even in difficult situations; develop, create and deliver educational projects to clerical and professional staff; utilize advanced office procedures and equipment; follow complex oral and written procedures and directions; establish and maintain effective working relationships with others; communicate effectively with others; write clearly and legibly; perform advanced arithmetical operations; supervise others. PHYSICAL/MENTAL REQUIREMENTS Mobility-Frequent operation of a data entry device, repetitive motion, sitting for long periods, walking; occasional standing, pushing, pulling, bending, squatting, climbing; Lifting-Frequently 5 pounds or less; occasionally 5 to 30 pounds; Visual-Constant good overall vision and reading/close-up work; frequent color perception and use of eye/hand coordination; occasional use of depth perception and peripheral vision; Hearing/Talking-Frequent hearing of normal speech, hearing/talking on the telephone, talking in person; Emotional/Psychological-Frequent decision making, concentration, and public contact; Special Requirements-Some assignments may require working weekends, nights, and/or occasional overtime; Environmental-Occasional exposure to varied weather conditions. San Joaquin County complies with the Americans with Disabilities Act (ADA) and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. Equal Opportunity Employer San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to Equal Employment Opportunity Division (sjgov.org). Accommodations for those covered by the Americans with Disabilities Act (ADA): San Joaquin County complies with the Americans with Disabilities Act and, upon request, will consider reasonable accommodations to enable individuals with disabilities to perform essential job functions. BENEFITS Employees hired into this classification are members of a bargaining unit which is represented by SEIU Local 1021. Health Insurance: San Joaquin County provides employees with a choice of three health plans: a Kaiser Plan, a Select Plan, and a Premier Plan. Employees pay a portion of the cost of the premium. Dependent coverage is also available. Dental Insurance: The County provides employees with a choice of two dental plans: Delta Dental and United Health Care-Select Managed Care Direct Compensation Plan. There is no cost for employee only coverage in either plan; dependent coverage is available at the employee's expense. Vision Insurance: The County provides vision coverage through Vision Service Plan (VSP). There is no cost for employee only coverage; dependent coverage is available at the employee's expense. For more detailed information on the County's benefits program, visit our website at ************* under Human Resources/Employee Benefits. Life Insurance: The County provides eligible employees with life insurance coverage as follows: 1 but less than 3 years of continuous service: $1,000 3 but less than 5 years of continuous service: $3,000 5 but less than 10 years of continuous service: $5,000 10 years of continuous service or more: $10,000 Employee may purchase additional term life insurance at the group rate. 125 Flexible Benefits Plan: This is a voluntary program that allows employees to use pre-tax dollars to pay for health-related expenses that are not paid by a medical, dental or vision plan (Health Flexible Spending Account $2550 annual limit with a $500 carry over); and dependent care costs (Dependent Care Assistance Plan $5000 annual limit). Retirement Plan: Employees of the County are covered by the County Retirement Law of 1937. Please visit the San Joaquin County Employees' Retirement Association (SJCERA) at ************** for more information. NOTE: If you are receiving a retirement allowance from another California county covered by the County Employees' Retirement Act of 1937 or from any governmental agency covered by the California Public Employees' Retirement System (PERS), you are advised to contact the Retirement Officer of the Retirement Plan from which you retired to determine what effect employment in San Joaquin County would have on your retirement allowance. Deferred Compensation: The County maintains a deferred compensation plan under Section 457 of the IRS code. You may annually contribute $22,500 or 100% of your includible compensation, whichever is less. Individuals age 50 or older may contribute to their plan, up to $30,000. The Roth IRA (after tax) is also now available. Vacation: Maximum earned vacation is 10 days each year up to 3 years; 15 days after 3 years; 20 days after 10 years; and 23 days after 20 years. Holidays: Effective July 1, 2017, all civil service status employees earn 14 paid holidays each year. Please see the appopriate MOU for details regarding holidays, accruals, use, and cashability of accrued time. Sick Leave: 12 working days of sick leave annually with unlimited accumulation. Sick leave incentive : An employee is eligible to receive eight hours administrative leave if the leave balance equals at least one- half of the cumulative amount that the employee is eligible to accrue. The employee must also be on payroll during the entire calendar year. Bereavement Leave: 3 days of paid leave for the death of qualifying family member, 2 additional days of accrued leave for death of employee's spouse, domestic partner, parent or child. Merit Salary Increase: New employees will receive the starting salary, which is the first step of the salary range. After employees serve 52 weeks (2080 hours) on each step of the range, they are eligible for a merit increase to the next step. Job Sharing: Employees may agree to job-share a position, subject to approval by a Department Head and the Director of Human Resources. Educational Reimbursement Program: Eligible employees may be reimbursed for career-related course work up to a maximum of $850 per fiscal year. Eligible employees enrolled in an approved four (4) year College or University academic program may be reimbursed up to $800 per semester for a maximum of $1600 per fiscal year. Parking Supplemental Downtown Stockton: The County contributes up to $20 per pay period for employees who pay for parking and are assigned to work in the Downtown Core Area. School Activities: Employees may take up to 40 hours per year, but not more than eight (8) hours per month, to participate in their children's school activities. Selection Procedures Applicants who meet the minimum qualifications will go through the following examination process: Written Exam: The civil service written exam is a multiple choice format. If the written exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Oral Exam: The oral exam is a structured interview process that will assess the candidate's education, training, and experience and may include a practical exercise. The oral exam selection process is not a hiring interview. A panel of up to four people will determine the candidate's score and rank for placement on the eligible list. Top candidates from the eligible list are referred for hiring interviews. If the oral exam is administered alone, it will be 100% of the overall score. Candidates must achieve a minimum rating of 70% in order to be placed on the eligible list. Written & Oral Exam: If both a written exam and an oral exam is administered, the written exam is weighted at 60% and the oral exam is weighted at 40% unless otherwise indicated on the announcement. Candidates must achieve a minimum rating of 70% on each examination in order to be placed on the eligible list. Rate-out: A rate-out is an examination that involves a paper rating of the candidate's application using the following criteria: education, training, and experience. Candidates will not be scheduled for the rate-out process. Note: The rating of 70 referred to may be the same or other than an arithmetic 70% of the total possible points. Testing Accommodation: Candidates who require testing accommodation under the Americans with Disabilities Act (ADA) must call Human Resources Division at ************** prior to the examination date. Veteran's Points: Eligible veterans, unmarried widows and widowers of veterans of the United States Armed Forces who have been honorably discharged and who have served during wartime shall be given veteran's points in initial appointment to County service. Eligible veterans receive 5 points and eligible disabled veterans receive 10 points. Disabled veterans must submit a recent award letter stating a 10% service connected disability issued by the United States Veterans Administration. Note: A copy of your DD214 showing the discharge type must be received in the Human Resources by the date of the examination. Acceptable wartime service dates: September 16, 1940 to December 31, 1946 June 27, 1950 to January 31, 1955 August 5, 1964 to May 7, 1975 Persian Gulf War, August 2, 1990, through a date to be set by law or Presidential Proclamation. Eligible Lists: Candidates who pass the examination will be placed on an eligible list for that classification. Eligible lists are effective for nine months, but may be extended by the Human Resources Director for a period which shall not exceed a total of three years from the date established. Certification/Referral: Names from the eligible list will be referred to the hiring department by the following methods. Rule of the Rank: The top rank or ranks of eligibles will be referred for hiring interviews. The minimum number of names to be referred will be equal to the number of positions plus nine, or 10% of the eligible list, whichever is higher. When filling nine or more positions in a department at the same time, the top rank or ranks will be referred and the minimum number of names shall be two times the number of positions to be filled or 10% of the eligible list, whichever is higher. This applies only to open competitive recruitments. Rule of Five: The top five names will be referred for hiring interviews. This applies only to department or countywide promotional examination. Rule of the List: For classifications designated by the Director of Human Resources, the entire eligible list will be referred to the department. Physical Exam: Some classifications require physical examinations. Final appointment cannot be made until the eligible has passed the physical examination. The County pays for physical examinations administered in its medical facilities. Pre-Employment Drug Screening Exam: Some classifications require a new employee successfully pass a pre-employment drug screen as a condition of employment. Final appointment cannot be made until the eligible has passed the drug screen. The County pays for the initial drug screen. Employment of Relatives: Applicants who are relatives of employees in a department within the 3rd degree of relationship, (parent, child, grand parent, grand child or sibling) either by blood or marriage, may not be appointed, promoted, transferred into or within the department when; They are related to the Appointing Authority or The employment would result in one of them supervising the work of the other. Department Head may establish additional limitations on the hiring of relatives by departmental rule. Proof of Eligibility: If you are offered a job you will be required to provide proof of U.S. citizenship or other documents that establish your eligibility to be employed in the U.S. HOW TO APPLY Apply Online: *************/department/hr By mail or in person: San Joaquin County Human Resources 44 N. San Joaquin Street Suite 330 Stockton, CA 95202 Office hours: Monday - Friday 8:00 am to 5:00 pm; excluding holidays. Phone: ************** Job Line: For current employment opportunities please call our 24-hour job line at **************. When a final filing date is indicated, applications must be filed with the Human Resources Division before 5:00 p.m. or postmarked by the final filing date. Resumes will not be accepted in lieu of an application. Applications sent through county inter-office mail, which are not received by the final filing date, will not be accepted. (The County assumes no responsibility for mailed applications which are not received by the Human Resources Division). San Joaquin County Substance Abuse Policy: San Joaquin County has adopted a Substance Abuse Policy in compliance with the Federal Drug Free Workplace Act of 1988. This policy is enforced by all San Joaquin County Departments and applies to all San Joaquin County employees. Equal Opportunity Employer: San Joaquin County is an Equal Employment Opportunity (EEO) Employer and is committed to providing equal employment to all without regard to age, ancestry, color, creed, marital status, medical condition, national origin, physical or mental disability, political affiliation or belief, pregnancy, race, religion, sex, or sexual orientation. For more information go to *************/department/hr/eeo.