Customer service manager jobs in Waipahu, HI

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES * Coordinates and oversees the delivery of services and program activities to residents both on and off-site. * Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. * As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. * Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. * With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. * Provides mentorship to Resident Services Coordinators within assigned portfolio. * Works with Resident Services Supervisors to create individual training plans for each person supervised. * Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. * Recruits, assists and links residents with services and program activities. * Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. * Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. * Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. * Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to "age in place," and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. * Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. * Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. * Monitors participating agency involvement for quality and compliance with memorandums of understanding. * Obtains resident feedback on effectiveness and quality of programs and their delivery. * Participates in design and implementation of program evaluation with the Resident Services Manager. * Provides assistance and referral services to all residents needing assistance. * Sets up and maintains a directory of providers for use by project staff and residents. * Educates residents on service availability application procedures, client rights, etc. * Assists residents in building informal support networks with other residents, family and friends. * Actively participates in EAH's Injury and Illness Prevention Plan * Regular and predictable attendance. * Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS * Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. * Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985 INDEAH

Job Description Responsible for generating revenues in Sales & Rentals for the GPRS Kona Branch Creates, implements, and maintains sales call plan for existing, potential, "cold" customers Coordinates marketing plan and product specials for accounts. Provide price quotes and sales support. Inform customers of supply and price trends. Coordinates sales orders and deliveries. Makes deliveries to customer locations and job sites as required. Prepare records and reports of sales and supporting activities. Maintains and builds positive customer relationships. Conducts regular safety and environmental inspections of facilities and job sites. Fills customer orders including taking material from warehouse area and loading customer vehicles. Other Duties: Assists with inventory control including annual year-end inventory count. Performs other duties as assigned. Promotes awareness of and follows Company and general safety policies. Exhibits a core understanding of mutual respect and good customer service orientation in interactions with all people in the workplace. Working Conditions Reports to airconditioned Administrative office of the base yard Ability to work in warehouse conditions Branch normal operation hours are Monday-Friday 7:00am to 4:00pm Must still be available after hours, nights, and weekends to facilitate customer service and industry trade events. Ability to work on various construction jobsites including live traffic conditions. Equipment Use: Ability to safely operate a 10,000 GVW company pickup on a daily basis. Ability to safely operate an LPG Forklift to facilitate customer pick-ups and deliveries. Ability to setup, program, troubleshoot, operate and train others on message boards, arrow boards, light towers, compressors and other towable equipment. Mental and Physical Demands: Able to lift 50 pounds regularly, climb ladders Able to work under pressure or in a deadline driven environment; the use of judgment or discretion; working with minimal (or considerable) supervision; the ability to follow instructions; quick decision- making in a fast-paced environment; use of discretion and independent judgment; collaboration and cooperation with colleagues. Able to multitask Proficient in math and the ability to calculate on a consistent basis Communication Demands : Excellent interpersonal skills to ensure effective internal and external communications as well as initiate/promote sales of products and services. Must be able to communicate orally, electronically and written with all levels of management both internally and externally Must be able to communicate orally, electronically and written with customers, clients and vendors Able to conduct presentations with clients, employees and other members of management in group settings Minimum Qualification Requirements: Skills/Knowledge: Working knowledge of Word, Excel, Email. Adaptable to in-house software. Keyboarding skills sufficient to complete tasks in a timely manner. Calculator 10 key by touch helpful Math Math skills to perform pricing calculations and generating reports as requested. Reading Must be able to read and understand business documents, read road maps and basic construction plan sheets Licenses Valid Hawaii driver's license and favorable driver history record Other Excellent organizational/administrative skills to multi-task effectively. Ability to work independently, complete tasks in a timely manner, and meet sales expectations and deadlines. Education: Degree in sales and/or marketing preferred Experience: (1) year relevant experience in a similar operation, such as equipment rental operation, sales/retail environment, civil construction, government agency related to road work and/or safety is preferred. Familiarity with traffic control and general industry safety preferred. EOE / M / F / V / Disabled / AAP

IN BRANCH ONLY Have a passion for Hawaii and helping people? When you choose a career with Finance Factors you join a family-owned company with a 70-year history and commitment to providing financial services to our community. And we are honored to be recognized by our employees and Hawaii Business Magazine as a 2023-2025 Best Places to Work in Hawai'i. Our team is committed to helping generations of families fulfill their financial dreams with creative lending and savings products. We specialize in residential real estate loans for purchase, refinance, cash-out, and home equity, as well as commercial real estate loans. Finance Factors also offers some of the best rates on certificates of deposit and savings accounts, with deposits insured by the FDIC. Our Kailua-Kona branch is seeking those who enjoy people, providing excellent customer service, building relationships and have a can-do approach to helping others Prior banking experience is nice to have but not required as we will provide the training and support you need to be confident and successful. Branch Hours: Monday - Thursday 8:30am - 4:30pm and Friday 8:30am - 5:30pm. Sign on bonus of $1500 Minimum Requirements: Possess a High School Diploma (or equivalent). Prior customer service experience. Experience handling cash, as well as personal information. Possess basic computer skills. Pass a thorough background and credit check. Finance Factors is proud to be an Equal Opportunity Employer.

PURPOSE STATEMENT: The Customer Service Supervisor performs first-line supervisory duties in planning, organizing, coordinating, scheduling, and directing activities and personnel involved with the service and repair of residential, commercial, and industrial gas-fired appliances and equipment. Assures quality and safety of service and repairs. Responsible for meeting all company-defined compliance requirements impacting this activity. Responsibilities ESSENTIAL FUNCTIONS/RESPONSIBILITIES: Supervises and coordinates the functions and workers associated with/engaged in the installation, inspection, testing, repair and adjustment of all gas utilization appliances, equipment, and designated systems for residential, commercial, and industrial users. Responsible for the job performance and conduct of assigned personnel ensuring efficient and effective response, quality work, safe operation of repaired/serviced appliance/equipment/system. Ensures proper maintenance, security, and stocking of vehicles assigned to this activity. Performs the following: Field audits to evaluate workmanship and adherence to standards including work performed by service technicians and service technicians in training. Provides oversight and inspection of work performed by others in the department which affects the gas distribution system and customer connections including work performed by contractors, manufacturers, plumbers, and customers. Performs troubleshooting and repair as required to include calculating of customer's load (sizing meter/regulator; sizing gas piping; sizing second stage and appliance regulator; sizing high pressure piping) and calculating gas loss as required. Inspection of testing equipment and tools for proper care, calibration, and functioning; takes corrective action as necessary. The compilation, updating, and general maintenance of all required service manuals and schematics ensures that each service center has the necessary service manuals. Maintenance of parts inventory. Ensures availability of parts; purchases and specifies parts, tools and material as needed. Interacts with customers, contractors, and governmental agencies. Investigates and resolves customer issues or problems. Coordinates with various company and outside personnel such as plumbers, vendors, consultants, engineers, to resolve issues. Ensures compliance with local plumbing code, NFPA code, and manufacturer's specifications and/or company-established standards/procedures. Assists the Customer Service Superintendent in other activities as required, e.g. responding to customers and governmental agencies; assuming his duties in his/her absence. Performs as first-responder and Site Commander for callouts and emergency situations as necessary or required. Keeps abreast of the latest technology and equipment codes and regulations impacting this activity as well as specialty and diversified products serviced by the Company - develops training courses as may be necessary. Prepares or completes reports and metrics as requested; reviews documentation submitted by assigned personnel for accuracy and completeness; prepares and/or approves timesheets of Service Technicians and Dispatchers; prepares lesson plans and trains personnel as required; Collaborates with the Manager at Step 1 of the grievance procedure in the Collective Bargaining Agreement; recommends personnel action. OTHER FUNCTIONS/RESPONSIBILITIES: Complies with all safety rules and cooperates in the fullest in the promotion of safety and safe work habits, to include the reporting of any unsafe conditions or acts. Maintains all EH&S training on a current basis. Complies with all applicable corporate and Hawaii Gas policies and procedures. Maintains assigned work area and equipment in a clean, orderly and safe manner; performs housekeeping duties as required and/or instructed. Subject to 24/7 callouts for operational support. Performs all other related duties as instructed by manager. Qualifications Required Education and/or Work Experience: Associate or technical school degree in electronics or industry-related field. Five (5) years of successful in-field experience in the job duties described may be considered as equivalent substitute for educational requirements. Five (5) years of industry experience or demonstrated ability for this line of work with proven technical competence in diagnosing and servicing all types of gas-fired appliances and equipment. Good working knowledge of applicable Company policies and procedures impacting this activity. Good working knowledge of applicable Federal, State and Country regulations impacting this activity. Preferred Education and/or Work Experience: Bachelor's degree in a technical discipline. Working experience in a Union environment. Good working knowledge of NFPA 54, 58 and 59, Uniform Fire Code and gas sections of county plumbing codes. Good working knowledge of OSHA 29CFR3. Familiar with National Electric Code, and PUC tariffs. Required Licensure, Certification, Registration or Designation: Must possess a current Hawaii Driver's license with a clean traffic abstract.

**Why UKG:** At UKG, the work you do matters. The code you ship, the decisions you make, and the care you show a customer all add up to real impact. Today, tens of millions of workers start and end their days with our workforce operating platform. Helping people get paid, grow in their careers, and shape the future of their industries. That's what we do. We never stop learning. We never stop challenging the norm. We push for better, and we celebrate the wins along the way. Here, you'll get flexibility that's real, benefits you can count on, and a team that succeeds together. Because at UKG, your work matters-and so do you. **About the Team:** Retail Enterprise team is a dynamic group of talented, collaborative professionals who work closely to align customers' goals with our broad set of products. We pride ourselves on fostering a supportive and innovative environment where every team member is encouraged to contribute their unique skills and expertise. Together, we strive to exceed customer expectations and drive significant business growth. **About the Role:** The Retail Enterprise Customer Account Manager will be focused on selling into Enterprise Retail named accounts in an assigned geographic territory. This position requires an individual who can successfully build and grow existing customer relationships selling our full suite of products. A successful candidate will need to use consultative selling skills to clearly understand customer/prospect business requirements and recommend the best UKG software solution to meet their business objectives. **Key Responsibilities:** - Strengthen and expand customer relationships through regular and frequent face-to-face interactions designed to drive sales growth. - Attend industry events, trade shows, and conferences relevant to your customer base. - Proactively develop, utilize, and maintain a deep understanding of the customer's industry. - Advise, consult, and support customers on best and next practices in the utilization and expansion of services. - Develop and maintain a "greenspace" heatmap and run strategic sales campaigns to drive pipeline and bookings in assigned accounts. - Collaborate with internal stakeholders to develop and maintain Annual Account Plans and Relationship Maps for each assigned account. - Build strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Leverage your sales management team, UKG executive sponsors, and in-person meetings to strengthen these relationships. - Conduct at least two in-person business reviews with the customer annually, covering adoption, support, and roadmap discussions. - Share new product offers and innovations during business reviews to drive sales. - Monitor account health, identify risks, and collaborate on Save Plans with appropriate teams. - Maintain accuracy of account contacts and sentiment in SFDC, including a rolling four-quarter pipeline. **Basic Qualifications:** - At least 5 years of experience driving full cycle sales management process - Proven experience with a mix of transactional and strategic deals, ranging from 9-12 month sales cycles. - Demonstrated ability to consistently exceed a $1 million+ quota year over year, maintaining a pipeline three times the quota. - Experience selling SaaS solutions, preferably in HCM, WFM, Payroll and HCM Add-on modules. **Preferred Qualifications:** - Proven track record of building and growing customer relationships in an Enterprise territory. - Experience building strong executive relationships (CHRO, CIO, CFO, COO, etc.) across the account. - Strong consultative selling skills with the ability to understand customer/prospect business requirements. - Excellent communication and presentation skills. - Ability to work collaboratively with internal stakeholders and leverage executive relationships. - Experience with Sandler, Challenger, Powerbase Selling methodology or similar Sales methodology - Superior negotiation, written and verbal communication skills **Travel:** - Up to 50% travel **Company Overview:** UKG is the Workforce Operating Platform that puts workforce understanding to work. With the world's largest collection of workforce insights, and people-first AI, our ability to reveal unseen ways to build trust, amplify productivity, and empower talent, is unmatched. It's this expertise that equips our customers with the intelligence to solve any challenge in any industry - because great organizations know their workforce is their competitive edge. Learn more at ukg.com. **Equal Opportunity Employer:** UKG is an equal opportunity employer. We evaluate qualified applicants without regard to race, color, disability, religion, sex, age, national origin, veteran status, genetic information, and other legally protected categories. View The EEO Know Your Rights poster (************************************************************************************************** UKG participates in E-Verify. View the E-Verify posters here (******************************************************************************************** . It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. **Disability Accommodation in the Application and Interview Process:** For individuals with disabilities that need additional assistance at any point in the application and interview process, please email ****************** . **Pay Transparency:** The base salary range for this position is $125,000.00 to $170,000.00 annually; however, base pay offered may vary depending on skills, experience, job-related knowledge and location. This position is also eligible for commissions and restricted stock unit awards as part of total compensation. Information about UKG's comprehensive benefits can be reviewed on our careers site at ********************************************* It is the policy of Ultimate Software to promote and assure equal employment opportunity for all current and prospective Peeps without regard to race, color, religion, sex, age, disability, marital status, familial status, sexual orientation, pregnancy, genetic information, gender identity, gender expression, national origin, ancestry, citizenship status, veteran status, and any other legally protected status entitled to protection under federal, state, or local anti-discrimination laws. This policy governs all matters related to recruitment, advertising, and initial selection of employment. It shall also apply to all other aspects of employment, including, but not limited to, compensation, promotion, demotion, transfer, lay-offs, terminations, leave of absence, and training opportunities.

Thank you for your interest in joining Solventum. Solventum is a new healthcare company with a long legacy of solving big challenges that improve lives and help healthcare professionals perform at their best. At Solventum, people are at the heart of every innovation we pursue. Guided by empathy, insight, and clinical intelligence, we collaborate with the best minds in healthcare to address our customers' toughest challenges. While we continue updating the Solventum Careers Page and applicant materials, some documents may still reflect legacy branding. Please note that all listed roles are Solventum positions, and our Privacy Policy: *************************************************************************************** applies to any personal information you submit. As it was with 3M, at Solventum all qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Job Description: Field Service Lead - Aiea, HI 3M Health Care is now Solventum At Solventum, we enable better, smarter, safer healthcare to improve lives. As a new company with a long legacy of creating breakthrough solutions for our customers' toughest challenges, we pioneer game-changing innovations at the intersection of health, material and data science that change patients' lives for the better while enabling healthcare professionals to perform at their best. Because people, and their wellbeing, are at the heart of every scientific advancement we pursue. We partner closely with the brightest minds in healthcare to ensure that every solution we create melds the latest technology with compassion and empathy. Because at Solventum, we never stop solving for you. The Impact You'll Make in this Role As a Field Service Representative Lead, you will have the opportunity to tap into your curiosity and collaborate with some of the most innovative and diverse people around the world. Here, you will make an impact by: Serves as the service center designee, in the absence of service center management to assume responsibilities of the person in charge of the location. Oversight of local business operations to include metrics and required use of outside labor. This will also include daily disposition of work to other team members. Provides support and training to other service center employees regarding appropriate execution of operational protocols and processes. Supports customers to include patients and hospital staff on a regular basis providing superior customer service with customer centric solutions; Executes customer training on products and processes as appropriate. Organizes, allocates and executes work tasks to effectively and efficiently meet customer expected timeframes for service. Ensures timely and accurate order management execution of the center using company issued computers and electronic equipment for accurate documentation and record keeping. Obtains and evaluates all information regarding service and product inquiries and provides prompt responses & appropriate follow up. Seeks out customer needs and feedback; responding and/or escalating to management as appropriate. Safely operates a company vehicle to support the equipment delivery, retrieval and onsite customer service requirements of the position (30-75%) Prepares best-in-class medical device equipment (cleaning, disinfecting, quality validation and routine maintenance), disposables, and documentation processing for delivery. Performs and coordinates inventory control on assets, parts, disposables, and supplies. Contacts customers regarding coordination of delivery and retrieval return of products Accurately prepare, Pick, Pack, Ship and Receive inbound and outbound shipments using 3rd party partners; Loading and unloading medical equipment from company vehicles. Leads and ensures compliance with all work and safety instructions and conforms to Company and Departmental policies and procedures and regulatory requirements. Ensures and maintains a clean, orderly and safe working environment. Company Vehicle This position requires driving a company vehicle, which will require pre-employment and ongoing review of motor vehicle history for candidates who are offered and hired for this position Your Skills and Expertise To set you up for success in this role from day one, Solventum requires (at a minimum) the following qualifications: High School Diploma/GED or higher Requires a minimum of 5 years of work experience in a customer facing or service-related field Minimum 2 years of supervisor experience Current, valid Driver's License Additional qualifications that could help you succeed even further in this role include: Ability to work non-traditional work schedule, which may include extended hours including evenings, weekends, and participate in on-call duties Ability to meet physical requirements of the position through fitness testing as required in the Job Safety Analysis (JSA) Intermediate experience with Microsoft Office & iOS applications Ability to work with minimal supervision Demonstrated ability to communicate effectively, both verbally and in writing, as well as, demonstrated time management & prioritization skills Additional requirements: In this role, you may be required to enter healthcare or other third-party facilities. Those facilities may, in turn, require you to possess certain licenses, vaccinations, and/or other credentials or qualifications (collectively “prerequisites to entry”) for regulatory, safety, or other business reasons. All information will be kept in accordance with applicable law and Solventum policies. In order to respond to the prerequisites to entry, Solventum may share your information with the providers of medical screens, vaccinations, or verifications as well as the healthcare or other third-party facilities requiring the prerequisites to entry. Work Location: On-site, Aiea, HI Travel: May include up to 20% domestic (including potential for meetings or other business functions that require commercial air travel) Relocation Assistance: Relocation is not authorized Must be legally authorized to work in the country of employment without sponsorship for employment visa status (e.g., H1B status). Supporting Your Well-being Solventum offers many programs to help you live your best life - both physically and financially. To ensure competitive pay and benefits, Solventum regularly benchmarks with other companies that are comparable in size and scope. Applicable to US Applicants Only:The expected compensation range for this position is $67,856 - $82,935, which includes base pay plus variable incentive pay, if eligible. This range represents a good faith estimate for this position. The specific compensation offered to a candidate may vary based on factors including, but not limited to, the candidate's relevant knowledge, training, skills, work location, and/or experience. In addition, this position may be eligible for a range of benefits (e.g., Medical, Dental & Vision, Health Savings Accounts, Health Care & Dependent Care Flexible Spending Accounts, Disability Benefits, Life Insurance, Voluntary Benefits, Paid Absences and Retirement Benefits, etc.). Additional information is available at: *************************************************************************************** of this position include that corporate policies, procedures and security standards are complied with while performing assigned duties. Solventum is committed to maintaining the highest standards of integrity and professionalism in our recruitment process. Applicants must remain alert to fraudulent job postings and recruitment schemes that falsely claim to represent Solventum and seek to exploit job seekers. Please note that all email communications from Solventum regarding job opportunities with the company will be from an email with a domain *****************. Be wary of unsolicited emails or messages regarding Solventum job opportunities from emails with other email domains. Solventum is an equal opportunity employer. Solventum will not discriminate against any applicant for employment on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, or veteran status. Please note: your application may not be considered if you do not provide your education and work history, either by: 1) uploading a resume, or 2) entering the information into the application fields directly. Solventum Global Terms of Use and Privacy Statement Carefully read these Terms of Use before using this website. Your access to and use of this website and application for a job at Solventum are conditioned on your acceptance and compliance with these terms. Please access the linked document by clicking here, select the country where you are applying for employment, and review. Before submitting your application you will be asked to confirm your agreement with the terms.

**_What Customer Service Operations contributes to Cardinal Health_** Customer Service is responsible for establishing, maintaining and enhancing customer business through contract administration, customer orders, and problem resolution. Customer Service Operations is responsible for providing outsourced services to customers relating to medical billing, medical reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. **_Job Summary_** The Senior Representative, Customer Service Operations is responsible for providing outstanding customer service and managing accounts while providing sales support to field sales representatives. This job establishes, maintains and enhances customer service via appropriate contract administration, timely order fulfillment, and providing exemplary customer support including managing accounts and providing sales support to field sales representatives. The job is also responsible for tracking demand and backorders, complaint and incident reporting and supporting post-sales issue resolutions. The job works directly with customers to strengthen Cardinal Health's operational performance, strengthen existing customer relationships and assists with the prospecting of new business opportunities. The Senior Representative, Customer Service Operations collaborates cross functionally with Commercial, Finance, Supply Chain and Operations teams to ensure customer account needs are met, and operational performance is optimized to enhance customer experience. **_Responsibilities_** + Provides outstanding customer service and supports improvements in operational execution to ensure service levels are achieved and exceeded. + Manages customer account activity including, but are not limited to; customer order fulfillment, customer backorders/substitutes, product change requests, new/lost business submissions and coordinating any customer questions / issues that may arise. + Provides outsourced services to customers relating to invoicing, reimbursement, and/or other services by acting as a liaison in problem-solving, research and problem/dispute resolution. + Collects and reviews customer feedback, complaints, recalls and product returns. + Identifies customer trends and challenges/opportunities to develop potential alternatives to support business, operational efficiency and develop new customer opportunities. + Supports process improvement initiatives, including but not limited to opportunities for optimizing inventory levels, suppliers and operational performance, cost control and profitability and ultimately customer service. + Builds strong relationships with key business stakeholders (Supply Chain, Finance, Operations, Marketing and Commercial) to work in collaborative approach for improved customer service. + Communicates with customers regarding their needs, questions, and concerns. + Manages cases regarding reporting, backorders, customer complaints, and pricing and processes product complaint and incident reports. + Supports general sales by analyzing account histories, and coordinating internal resources to resolve customer needs. + Investigates and reports on anomalies and discrepancies in point of sales systems, website ordering, and general customer complaint issues. + Redirects customers to applicable in-house resources as necessary. + Supports general post-sales issues resolutions as necessary. **_Qualifications_** + 3-6 years of customer service experience, preferred + High School Diploma, GED or equivalent work experience, preferred + Ability to provide strong customer service while multi-tasking between phone calls and e-mail support. + Experience within healthcare customer service a plus + Ability to work a Monday-Friday schedule anywhere between 8:30am-5:30pm EST. **_What is expected of you and others at this level_** + Effectively applies knowledge of job and company policies and procedures to complete a variety of assignments + In-depth knowledge in technical or specialty area + Applies advanced skills to resolve complex problems independently + May modify process to resolve situations + Works independently within established procedures; may receive general guidance on new assignments + May provide general guidance or technical assistance to less experienced team members **Anticipated hourly range:** $18.70-26.80/hr **Bonus eligible:** No **Benefits:** Cardinal Health offers a wide variety of benefits and programs to support health and well-being. + Medical, dental and vision coverage + Paid time off plan + Health savings account (HSA) + 401k savings plan + Access to wages before pay day with my FlexPay + Flexible spending accounts (FSAs) + Short- and long-term disability coverage + Work-Life resources + Paid parental leave + Healthy lifestyle programs **Application window anticipated to close:** 12/13/2025 *if interested in opportunity, please submit application as soon as possible. The hourly range listed is an estimate. Pay at Cardinal Health is determined by multiple factors including, but not limited to, a candidate's geographical location, relevant education, experience and skills and an evaluation of internal pay equity. _Candidates who are back-to-work, people with disabilities, without a college degree, and Veterans are encouraged to apply._ _Cardinal Health supports an inclusive workplace that values diversity of thought, experience and background. We celebrate the power of our differences to create better solutions for our customers by ensuring employees can be their authentic selves each day. Cardinal Health is an Equal_ _Opportunity/Affirmative_ _Action employer. All qualified applicants will receive consideration for employment without regard to race, religion, color, national origin, ancestry, age, physical or mental disability, sex, sexual orientation, gender identity/expression, pregnancy, veteran status, marital status, creed, status with regard to public assistance, genetic status or any other status protected by federal, state or local law._ _To read and review this privacy notice click_ here (***************************************************************************************************************************

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Responsible for supporting Customer Support Services to ensure customers are satisfied and staff meets business needs and expectations. Directs and supervises staff responsible for resolving processing issues, managing COD processing status, analyzing data and outreach for batch processing issues and more. Ensures staff has the utmost focus on customer satisfaction and adherence to established Service Level Agreements (SLAs). + Supervises and monitors day-to-day activities of Customer Service Support Services to ensure all matters adhere to the established Service Level Agreements (SLAs). + Develops and maintains advanced customer service knowledge and skills. Aids in the development or improvement of these skills for supervised staff on a continuous basis. + Responsible for setting priorities and coordinating activities that align with set objectives and goals. + Assists with supporting inbound calls, outbound calls, email, and web chat services, as well as back-office services as needed, serves as the first escalation point when all other troubleshooting efforts have been exhausted. + Monitors issues and ensures that Service Level Agreements are met. + Identifies key issues and areas for improvement to streamline or implement new recommended procedures. + Overall responsibility for leading the program, department, or functional area as designated. Oversees, directs, and mentors subordinate staff; communicates job expectations and enforces organizational policies, procedures and core values; responsible for recruiting staff, approving timecards, and conducting performance reviews and disciplinary measures. + Recognizes and values the contribution of supervised staff. Responsible for recommending promotions, compensation, and termination. + Defines roles and expectations for supervised staff. Provides clear direction to ensure consistent progress is made toward set goals. + Communicates and collaborates with management effectively to provide and analyze metrics and reports. **Minimum Qualifications** + Bachelor's Degree preferred or equivalent relevant experience. + 4-6 years of customer service experience or related public relations experience. 0-2 years of management experience. **Other Job Specific Skills** + Excellent written and verbal communication skills. + Strong leadership and customer service skills. + Ability to organize and supervise staff for maximum efficiency. + Advanced problem solving and interpersonal skills. + Strong customer service approach. + Ability to build, coach and mentor effective teams. + Ability to maintain consistent progress towards set priorities. + Dedicated focus on accuracy and attention to detail. + Ability to remain calm and courteous towards customers, staff, and management in periods of stress. + Ability to develop and maintain good working relationships with all customers and co-workers. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. 62,200 - 84,000 EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Collaborate with dealers to ensure the best mix of batteries on rack, battery quality programs are being executed, and building strong relationships to foster improved dealer retention. Job Components: * Deliver batteries and provide service to each dealer on your route in a safe and timely manner. * Follow all Environmental Health and Safety rules and policies * Load and unload trucks safely and maintain accurate account of all company assets * Establish, build and maintain dealer relationships. * Keep displays and product clean, full and rotated per consignment agreements. * Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection and invoicing * Complete delivery/route transactions and other paperwork on a timely basis * Interact professionally with all stakeholders including team members, managers and customers. * Follow/fulfill all driver program requirements, as specified by manager * Other duties as assigned Qualifications: * High school graduate (or equivalent) * Able to read, write and compute basic math * Excellent communication skills required. * Minimum one year delivery and customer service experience required * Working knowledge of electronic inventory management tools is required (tablets, scanners) * Demonstrates good organizational skills and can prioritize tasks * Works with a high degree of accuracy and attention to detail * Approaches tasks with a sense of urgency * Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required. * Be able to regularly lift and/or move 75 lbs. * Must have and maintain a valid DOT medical card, state Class 4 or CDL-B License and an acceptable driving record. Scope Data: * Works independently with limited supervision * Accountable for accurate inventory management of company assets * Uses frequent independent judgement when making decisions Work Environment: * Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles and toxic or caustic chemicals. * Specific vision abilities include close vision, depth perception and ability to adjust focus. * Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. * Regularly lift up to 75 lbs. * Repetitive lifting * Frequent sitting, standing and walking * Use of PPE required (steel toe boots, safety glasses, protective gloves, etc). Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Our mission is to be a trusted workplace for team members to be their whole selves at work. A company that people love and positively impacts the lives of all whom we touch. be your best self At Interstate Batteries, you have the chance to be excellent at work and excellent at life. We know that professional success depends on personal wellbeing. That's why we want to enrich your life with the tools and services you need to succeed in every area of your life. Join us! Purpose of Job: Deliver batteries and provide exceptional customer service to a predetermined route of customers and dealers within your territory. Collaborate with dealers to ensure the best mix of batteries on rack, battery quality programs are being executed, and building strong relationships to foster improved dealer retention. Job Components: Deliver batteries and provide service to each dealer on your route in a safe and timely manner. Follow all Environmental Health and Safety rules and policies Load and unload trucks safely and maintain accurate account of all company assets Establish, build and maintain dealer relationships. Keep displays and product clean, full and rotated per consignment agreements. Accountable for managing a dealer account, including but not limited to: sales, consignment, warranties, rotates, cash collection and invoicing Complete delivery/route transactions and other paperwork on a timely basis Interact professionally with all stakeholders including team members, managers and customers. Follow/fulfill all driver program requirements, as specified by manager Other duties as assigned Qualifications: High school graduate (or equivalent) Able to read, write and compute basic math Excellent communication skills required. Minimum one year delivery and customer service experience required Working knowledge of electronic inventory management tools is required (tablets, scanners) Demonstrates good organizational skills and can prioritize tasks Works with a high degree of accuracy and attention to detail Approaches tasks with a sense of urgency Able to work overtime if requested. Depending on location, the ability to work one or more overnight routes per week may be required. Be able to regularly lift and/or move 75 lbs. Must have and maintain a valid DOT medical card, state Class 4 or CDL-B License and an acceptable driving record. Scope Data: Works independently with limited supervision Accountable for accurate inventory management of company assets Uses frequent independent judgement when making decisions Work Environment: Exposed to battery warehouse conditions such as moving equipment, mechanical parts, electricity, fumes or airborne particles and toxic or caustic chemicals. Specific vision abilities include close vision, depth perception and ability to adjust focus. Regularly required to stand, walk, hear, talk, and use hands to grasp and handle objects. Regularly lift up to 75 lbs. Repetitive lifting Frequent sitting, standing and walking Use of PPE required (steel toe boots, safety glasses, protective gloves, etc). Note: We do not accept resumes from headhunters, placement agencies, or other suppliers that have not signed a formal agreement with us. Interstate Batteries provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, gender, sex, national origin, age, disability, genetic information, marital status, amnesty, or status as a covered veteran in accordance with applicable federal, state and local laws. Interstate Batteries complies with applicable state and local laws governing non-discrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including, but not limited to, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. Interstate Batteries expressly prohibits unlawful discrimination on the basis of age, race, color, religion, creed, sex, gender (including pregnancy, childbirth, breastfeeding or related medical conditions), sexual orientation, medical condition, genetic information, national origin, ancestry, disability (mental and physical), marital status, military status, veteran status, citizenship or any other characteristic protected under applicable local, state or federal law.

Responsibilities Join Peraton in support to USINDOPACOM, its subordinate unified commands, component commands, direct reporting units, standing joint task forces, and strategic mission partners. We will provide enterprise-wide professional services to address staffing gaps and sustain operational readiness during peacetime, wartime, and contingency operations. Our services will cover critical functions that enable effective and efficient mission execution in a dynamic global threat and geo-political security environment across the USINDOPACOM AOR. They include but are not limited to Program Management and Services in Planning, Logistics, Training, Strategic Engagement, Analytics, Business Management and Communication. As the Logistics Services Manager, you shall provide comprehensive logistics and property management services. This includes developing and implementing robust supply chain processes to ensure timely procurement, transportation, and distribution of critical resources, including equipment, supplies, and materials. Establish and maintain inventory control systems to accurately track and manage the movement, storage, and distribution of assets throughout the region. Provide and manage a logistics common operating picture (LOGCOP) to create situational awareness and decision support for logistics personnel. Manage maintenance and repair services for agency-owned equipment and facilities to ensure operational readiness and sustainability. Oversee the management and maintenance of agency facilities and infrastructures. Develop transportation plans and logistics strategies to support the movement of equipment and supplies. Establish and maintain procedures for the accountability and tracking of Government property. Develop, implement, and maintain contingency plans and disaster preparedness measures to mitigate risks and ensure continuity of operations. Integrate security measures and risk management practices into logistics and property management processes to safeguard assets. Join Peraton in support to USINDOPACOM, its subordinate unified commands, component commands, direct reporting units, standing joint task forces, and strategic mission partners. We will provide enterprise-wide professional services to address staffing gaps and sustain operational readiness during peacetime, wartime, and contingency operations. Our services will cover critical functions that enable effective and efficient mission execution in a dynamic global threat and geo-political security environment across the USINDOPACOM AOR. They include but are not limited to Program Management and Services in Planning, Logistics, Training, Strategic Engagement, Analytics, Business Management and Communication. As the Logistics Services Manager, you shall provide comprehensive logistics and property management services. This includes developing and implementing robust supply chain processes to ensure timely procurement, transportation, and distribution of critical resources, including equipment, supplies, and materials. Establish and maintain inventory control systems to accurately track and manage the movement, storage, and distribution of assets throughout the region. Provide and manage a logistics common operating picture (LOGCOP) to create situational awareness and decision support for logistics personnel. Manage maintenance and repair services for agency-owned equipment and facilities to ensure operational readiness and sustainability. Oversee the management and maintenance of agency facilities and infrastructures. Develop transportation plans and logistics strategies to support the movement of equipment and supplies. Establish and maintain procedures for the accountability and tracking of Government property. Develop, implement, and maintain contingency plans and disaster preparedness measures to mitigate risks and ensure continuity of operations. Integrate security measures and risk management practices into logistics and property management processes to safeguard assets. This position is for a contract we are pursuing. Qualifications It is required that the Logistics Services Manager has the following qualifications: 12 or more years Logistics Services Manager experience with five of those years managing large projects Cleared for Top Secret (TS) / SCI. Possess an active certification in one of the following: Project Management Institute (PMI) Project Management Professional or PMI Program Management Professional (PgMP ) Certification or Defense Acquisition University PMP or PgMP equivalent certification It is desired that the Logistics Services Manager has the following qualifications: Experience managing projects and/or programs with multiple CONUS and OCONUS performance locations. Experience managing cross-directorate and organizational support. BA/BS or MA/MS degree or higher education level highly desired. Experience managing cost-type contracts. At least seven years of relevant experience in design and development projects Peraton Overview Peraton is a next-generation national security company that drives missions of consequence spanning the globe and extending to the farthest reaches of the galaxy. As the world's leading mission capability integrator and transformative enterprise IT provider, we deliver trusted, highly differentiated solutions and technologies to protect our nation and allies. Peraton operates at the critical nexus between traditional and nontraditional threats across all domains: land, sea, space, air, and cyberspace. The company serves as a valued partner to essential government agencies and supports every branch of the U.S. armed forces. Each day, our employees do the can't be done by solving the most daunting challenges facing our customers. Visit peraton.com to learn how we're keeping people around the world safe and secure. Target Salary Range $146,000 - $234,000. This represents the typical salary range for this position. Salary is determined by various factors, including but not limited to, the scope and responsibilities of the position, the individual's experience, education, knowledge, skills, and competencies, as well as geographic location and business and contract considerations. Depending on the position, employees may be eligible for overtime, shift differential, and a discretionary bonus in addition to base pay. EEO EEO: Equal opportunity employer, including disability and protected veterans, or other characteristics protected by law.

About Old Navy Forget what you know about old-school industry rules. When you work at Old Navy, you're choosing a different path. From day one, we've been on a mission to democratize fashion and make shopping fun again. Our teams make style accessible to everyone, creating high-quality, must-have fashion essentials for the whole family, with love, season after season. We opened our first store in 1994 in San Francisco and have been on a roll ever since. We cultivate a community of playful personalities that thrive in a fast-paced environment where our employees can be their most authentic selves. Here, we're family. About the Role As an Assistant Manager, you set the tone for the store and the team and help bring our brand to life for our customers. You're responsible for driving profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution of the store strategy to achieve performance goals. Through collaboration with your General Manager and/or Assistant General Manager, you will teach and coach behaviors to Leads, Experts and Brand Associates to cultivate a high performing team to deliver a best-in-class experience to our customers. What You'll Do * Support strategies and processes to drive store sales and deliver results through a customer centric mindset. * Recruit, hire and develop highly productive Brand Associate and Expert teams. * Own assigned area of responsibility. * Implement action plans to maximize efficiencies and productivity. * Perform Service Leader duties. * Ensure consistent execution of standard operating procedures. * Represent the brand and understand the competition and retail landscape. * Promote community involvement. * Leverage omni-channel to deliver a frictionless customer experience. * Ensure all compliance standards are met. Who You Are * A current or former retail employee with 1-3 years of retail management experience. * A high school graduate or equivalent. * A good communicator with the ability to effectively interact with customers and your team to meet goals. * Passionate about retail and thrive in a fastpaced environment. * Driven by metrics to deliver results to meet business goals. * Determined to effectively lead and inspire others to learn and grow through coaching and mentoring. * Agreeable to work a flexible schedule to meet the needs of the business, including holiday, evening, overnight and weekend shifts. * Able to utilize retail technology. • Able to maneuver around the sales floor, stockroom and office and lift up to 30 pounds. * Ability to travel as required. Benefits at Old Navy * Merchandise discount for our brands: 50% off regular-priced merchandise at Old Navy, Gap, Banana Republic and Athleta, and 30% off at Outlet for all employees. * One of the most competitive Paid Time Off plans in the industry.* * Employees can take up to five "on the clock" hours each month to volunteer at a charity of their choice.* * Extensive 401(k) plan with company matching for contributions up to four percent of an employee's base pay.* * Employee stock purchase plan.* * Medical, dental, vision and life insurance.* * See more of the benefits we offer. * For eligible employees Gap Inc. is an equal-opportunity employer and is committed to providing a workplace free from harassment and discrimination. We are committed to recruiting, hiring, training and promoting qualified people of all backgrounds, and make all employment decisions without regard to any protected status. We have received numerous awards for our long-held commitment to equality and will continue to foster a diverse and inclusive environment of belonging. In 2022, we were recognized by Forbes as one of the World's Best Employers and one of the Best Employers for Diversity. Hourly Range: $24.80 - $34.00 USD Employee pay will vary based on factors such as qualifications, experience, skill level, competencies and work location. We will meet minimum wage or minimum of the pay range (whichever is higher) based on city, county and state requirements.

At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead. Our Benefits: Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday) 401(k) plan with a company match Various comprehensive Medical, Dental, & Vision plan options for you and your family Flexible Spending Account and Dependent Care Flexible Spending Account Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance Tuition Reimbursement program and continuous training and development opportunities Wellness program (group challenges, seminars, gym membership reimbursement) Employee Assistance Program The Service Order Manager is responsible for assisting the Director of Facilities (DOF) and/or Maintenance Manager in ensuring maintenance standards for service orders and preventive maintenance are achieved and sustained at all communities within the project company. Oversee Service Order Department. Primary Responsibilities: Scope, scheduling and coordination or service order work (internal and contracted). Utilize the YARDI tools to manage service orders. Customer service escalations: Address and diffuse customer concerns and escalation including appropriate follow up, parts scheduling, contractor scheduling and follow through to resolution. Personnel management: Participate in hire, termination, performance management and progressive discipline in coordination with DOF and HR. Train, coach and mentor team members. Schedule and adjust technician's daily work load. Assisting coordination of technician training, truck stock inventories and employees. Oversee service operations: Ensure that all IPC Housing Services, Centinel and Military Partner policies, procedures, standards and reporting requirements are effectively communicated to employees, adhered to and properly implemented and delivered accurately, timely. Communicate daily with Maintenance department managers (COM, Dispatch, Warehouse) to ensure appropriate goals and targets are met for Service Orders. Ensure consistent and accurate communication between maintenance department and community/leasing offices. Scope, scheduling and coordination of preventive maintenance work (internal and contracted) including individual homes, playgrounds, amenities and facilities. Manage scheduled curb-appeal and other work for entire project to include street-sweeping, pressure-washing, preventive maintenance, etc. Quality control activities and subcontractor verification: Perform quality control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met. Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages. Employee and site safety/environmental: Participate in site safety and environmental programs, coordinating with regional Centinel safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor and coach team members about safety and environmental requirements and standards. Act as Mold Operations and Maintenance (O&M) Coordinator. Manage all documentation, repairs and testing for mold issues. Reporting: Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. Evaluate property damage reports and incident reports and make recommendation for future actions. May be responsible for duties of Service Dispatch Manager, Service Order Coordinator, Resource manager and Field Supervisors in their absence or as required. Will be responsible for direct supervision of 5 - 9 employees and indirect supervision of 21 - 50 employees Position Requirements: High School diploma or GED required; Vocational/Technical training and/or Associates degree preferred Minimum 3 - 5 years previous work-related experience required Minimum 1 - 3 years previous supervisory/management experience required Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access Able to communicate clearly and effectively in writing with internal and external customers Able to comprehend and communicate complex verbal information in English to organization staff, clients, families and external customers Must demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use in varied situations Must act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.

At Hickam Communities, we turn housing into homes. We recognize that our team members are responsible for our growth and success, and we challenge them to constantly be their best in our fast-paced workplace. We value results, teamwork, innovation, and mutual respect. Come join our team and be part of a nationally recognized leader in property management and development, where we view ourselves as trailblazers as we tackle the challenges ahead. Our Benefits: Generous time off policies (including 11 paid holidays, generous Accrued Time Off increasing with years of service, paid sick time, annual day of service, and floating holiday) 401(k) plan with a company match Various comprehensive Medical, Dental, & Vision plan options for you and your family Flexible Spending Account and Dependent Care Flexible Spending Account Long Term Disability, Basic Term Life and AD&D, optional supplemental life insurance Tuition Reimbursement program and continuous training and development opportunities Wellness program (group challenges, seminars, gym membership reimbursement) Employee Assistance Program The Service Order Manager is responsible for assisting the Director of Facilities (DOF) and/or Maintenance Manager in ensuring maintenance standards for service orders and preventive maintenance are achieved and sustained at all communities within the project company. Oversee Service Order Department. Primary Responsibilities: Scope, scheduling and coordination or service order work (internal and contracted). Utilize the YARDI tools to manage service orders. Customer service escalations: Address and diffuse customer concerns and escalation including appropriate follow up, parts scheduling, contractor scheduling and follow through to resolution. Personnel management: Participate in hire, termination, performance management and progressive discipline in coordination with DOF and HR. Train, coach and mentor team members. Schedule and adjust technician's daily work load. Assisting coordination of technician training, truck stock inventories and employees. Oversee service operations: Ensure that all IPC Housing Services, Centinel and Military Partner policies, procedures, standards and reporting requirements are effectively communicated to employees, adhered to and properly implemented and delivered accurately, timely. Communicate daily with Maintenance department managers (COM, Dispatch, Warehouse) to ensure appropriate goals and targets are met for Service Orders. Ensure consistent and accurate communication between maintenance department and community/leasing offices. Scope, scheduling and coordination of preventive maintenance work (internal and contracted) including individual homes, playgrounds, amenities and facilities. Manage scheduled curb-appeal and other work for entire project to include street-sweeping, pressure-washing, preventive maintenance, etc. Quality control activities and subcontractor verification: Perform quality control checks for service request process for technician and subcontracted work to ensure time and quality expectations are met. Responsible for meeting outlined budgetary requirements and forecasting volume and cost overages. Employee and site safety/environmental: Participate in site safety and environmental programs, coordinating with regional Centinel safety and environmental managers on immediate concerns and opportunities for improvement. Educate, monitor and coach team members about safety and environmental requirements and standards. Act as Mold Operations and Maintenance (O&M) Coordinator. Manage all documentation, repairs and testing for mold issues. Reporting: Generate and review appropriate weekly and monthly maintenance reports to determine if there are any current or potential issues. Make recommendations for solutions and ensures solutions are implemented by appropriate staff. Evaluate property damage reports and incident reports and make recommendation for future actions. May be responsible for duties of Service Dispatch Manager, Service Order Coordinator, Resource manager and Field Supervisors in their absence or as required. Will be responsible for direct supervision of 5 - 9 employees and indirect supervision of 21 - 50 employees Position Requirements: High School diploma or GED required; Vocational/Technical training and/or Associates degree preferred Minimum 3 - 5 years previous work-related experience required Minimum 1 - 3 years previous supervisory/management experience required Must have a current vehicle license in good standing and meet the driving records standards outlined in the Company Safe Vehicular Operations Policy Experience with computer systems required, including web-based applications and some Microsoft Office applications which may include Outlook, Word, Excel, PowerPoint or Access Able to communicate clearly and effectively in writing with internal and external customers Able to comprehend and communicate complex verbal information in English to organization staff, clients, families and external customers Must demonstrate full working knowledge of standard concepts, practices, procedures and policies with the ability to use in varied situations Must act as a team leader for small projects or work groups, creating a collaborative and respectful team environment and improving workflows.

We're a Managed Security Services Provider (MSSP) located on Oahu. We're looking for a Service Manager to assign tickets to our technicians, prioritize tasks, assist with some light project management. Candidate must be located in Hawaii - out of state applicants need not apply The Service Manager is the air traffic controller of our support team. You will directly oversee the dispatch of service requests so that they are routed to the appropriate resources. The Service Manager will manage and monitor incoming client communications for a wide array of IT service requests. Optimally, you have a tech background and experience working in another role for a Managed Services company. An even greater asset would be if you have experience leading a small team or have had direct reports as this is a semi-leadership position that requires motivating our techs to complete their tickets in a timely manner, navigating the occasional tricky MSP-client expectations, and using diplomacy to resolve conflicts. Ideally you would be able to command the respect of our techs yet be diplomatic and customer service-oriented. Excellent verbal and written skills are required. Lastly, attention to detail is a MUST. Your hours would be from 8AM to 5PM Hawaii Time. Benefits include health insurance, 401K company contribution, vacation, bonuses and more. Business Operations Side: Dispatch client requests and/or tasks to appropriate technician Assist in managing and monitoring tickets and technician schedules to ensure prompt resolution of service tickets and project tasks Assist technicians with adding notes or description to tickets as needed Review tickets for accuracy, appropriate action taken, and spot check technician notes to ensure professional language Review submitted activities, quote requests, procurement statuses, and follow-up with associated parties Administer our various platforms and occasionally create dashboards to track technician's performance Assist technicians in managing client / vendor communications or resolution of 3rd party issues/communications Ensure technicians timesheets are completed in a timely manner and review technician time entries Client-Facing: Occasionally follow up with clients to review tickets and answer questions Occasionally attend client status update calls help maintain client rapport Monitor our CSAT solution (individual ticket surveys and net promoter scores) Work with IT managers to ensure client information, contacts, and our documentation is kept up-to-date Serve as first point of escalation for client complaints Compensation: $22-$28 per hour + bonuses Job Type: Full-time Benefits: 401(k) company contribution Health insurance Paid time off Professional development assistance

Datavant is a data platform company and the world's leader in health data exchange. Our vision is that every healthcare decision is powered by the right data, at the right time, in the right format. Our platform is powered by the largest, most diverse health data network in the U.S., enabling data to be secure, accessible and usable to inform better health decisions. Datavant is trusted by the world's leading life sciences companies, government agencies, and those who deliver and pay for care. By joining Datavant today, you're stepping onto a high-performing, values-driven team. Together, we're rising to the challenge of tackling some of healthcare's most complex problems with technology-forward solutions. Datavanters bring a diversity of professional, educational and life experiences to realize our bold vision for healthcare. **Role Summary:** The Zone Manager, Provider Privacy will provide operational oversight and leadership as well as day-to-day supervision of privacy compliance activities within assigned business zones, serving as the primary liaison between the Vice President of Privacy Analysts. This role is responsible for ensuring the consistent execution of privacy incident management, HIPAA compliance, and data protection processes across operational units. The Zone Manager will coordinate with cross-functional teams including Legal, Operations, and Security to support risk mitigation, training, and adherence to regulatory and contractual obligations. This position requires a strong understanding of healthcare privacy regulations, exceptional organizational and analytical skills, and a commitment to fostering a culture of compliance and privacy excellence throughout the organization. **Key Responsibilities:** + Supervise and mentor Privacy Analysts across assigned operational zones, ensuring accurate and timely handling of HIPAA incidents and privacy matters. + Review incident investigations, root cause analyses to ensure completeness, accuracy, and alignment with regulatory standards. + Serve as an escalation point for complex privacy incidents or high-impact cases, coordinating with Legal and the Director of Compliance on next steps. + Monitor privacy incident trends across zones to identify systemic risks and recommend proactive mitigation measures. + Ensure consistent application of policies, processes, and reporting across the zone + Support the development and execution of regional or functional privacy audits in partnership with the Internal Audit and Compliance teams. + Collaborate with business units to identify and address privacy risks in daily operations, data handling, and third-party interactions. + Maintain oversight of data tracking and reporting within the privacy incident management system, ensuring accuracy and completeness. + Assist in managing communication with customers, clinics, and, when appropriate, affected individuals and regulatory authorities. + Assist in implementing enterprise privacy and compliance policies within assigned zones. + Provide privacy-by-design and compliance-by-design guidance to operational teams. + Support the development and delivery of targeted privacy training programs, reinforcing compliance best practices. + Recommend enhancements to policies, procedures, and training based on observed trends and root cause analysis. + Partner closely with Operations, Customer Service, and Legal to maintain alignment on privacy and compliance initiatives. + Provide zone-level performance metrics and updates to the Director of Compliance for inclusion in enterprise-wide reporting. + Represent the Compliance team in cross-functional projects related to data protection, customer reporting, or business process improvements. + Travel for conferences and to meet with customers as needed, up to 30%. **Basic Qualifications:** + Bachelor's degree in Health Information Management, Healthcare Administration, or a related field. + 6+ years of experience in healthcare compliance, privacy, or information governance. + Minimum 3 years of experience in a leadership, supervisory, or team management role. + Strong working knowledge of HIPAA, HITECH, and related state and federal privacy laws. + Demonstrated experience conducting or overseeing privacy incident investigations and root cause analyses. + Proficiency in privacy incident tracking systems and data reporting tools. + Excellent analytical, organizational, and communication skills. + Proven ability to manage multiple priorities and deadlines in a fast-paced environment. + Strong ethical judgment, attention to detail, and commitment to confidentiality. + Ability to travel up to 30% **Desired Qualifications:** + Master's degree in Health Information Management, Healthcare Compliance, or a related discipline. + Professional certification such as CIPP/US, CHPC, CHC, or RHIA. + Experience in a healthcare technology or health data interoperability organization. + Familiarity with privacy-by-design frameworks and compliance integration in technology environments. + Experience collaborating with internal audit or regulatory compliance teams. + Demonstrated success in developing and delivering privacy training or educational materials. + Strong interpersonal skills with the ability to influence and build relationships across functions and levels. We are committed to building a diverse team of Datavanters who are all responsible for stewarding a high-performance culture in which all Datavanters belong and thrive. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. At Datavant our total rewards strategy powers a high-growth, high-performance, health technology company that rewards our employees for transforming health care through creating industry-defining data logistics products and services. The range posted is for a given job title, which can include multiple levels. Individual rates for the same job title may differ based on their level, responsibilities, skills, and experience for a specific job. The estimated total cash compensation range for this role is: $145,000-$170,000 USD To ensure the safety of patients and staff, many of our clients require post-offer health screenings and proof and/or completion of various vaccinations such as the flu shot, Tdap, COVID-19, etc. Any requests to be exempted from these requirements will be reviewed by Datavant Human Resources and determined on a case-by-case basis. Depending on the state in which you will be working, exemptions may be available on the basis of disability, medical contraindications to the vaccine or any of its components, pregnancy or pregnancy-related medical conditions, and/or religion. This job is not eligible for employment sponsorship. Datavant is committed to a work environment free from job discrimination. We are proud to be an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, sex, sexual orientation, gender identity, religion, national origin, disability, veteran status, or other legally protected status. To learn more about our commitment, please review our EEO Commitment Statement here (************************************************** . Know Your Rights (*********************************************************************** , explore the resources available through the EEOC for more information regarding your legal rights and protections. In addition, Datavant does not and will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay. At the end of this application, you will find a set of voluntary demographic questions. If you choose to respond, your answers will be anonymous and will help us identify areas for improvement in our recruitment process. (We can only see aggregate responses, not individual ones. In fact, we aren't even able to see whether you've responded.) Responding is entirely optional and will not affect your application or hiring process in any way. Datavant is committed to working with and providing reasonable accommodations to individuals with physical and mental disabilities. If you need an accommodation while seeking employment, please request it here, (************************************************************** Id=**********48790029&layout Id=**********48795462) by selecting the 'Interview Accommodation Request' category. You will need your requisition ID when submitting your request, you can find instructions for locating it here (******************************************************************************************************* . Requests for reasonable accommodations will be reviewed on a case-by-case basis. For more information about how we collect and use your data, please review our Privacy Policy (**************************************** .

Monitor the performance and address issues with any business partners or vendors that supports the Members Servicing Department. Build relationships with both internal and external customers to include members and employer groups to address issues and concerns and improve the customer experience. Recruit and retain effective teams through selection, development, compensation and motivation of personnel; develop talents necessary to achieve short- and long-term objectives through effective training, mentoring and coaching. Provides feedback and guidance, including timely completion of interim and annual performance reviews. Monitors overall workflow and prioritizes staff's work. Review financial information and adjust operational budgets to promote and demonstrate desired corporate financial stewardship and outcomes. Performs all other miscellaneous responsibilities and duties as assigned or directed. #LI-Hybrid

Explore a career at EAH Housing. Start or continue a career in real estate development and management with EAH Housing. We are looking for talented and skilled professionals as we expand our property portfolio throughout California and Hawai`i. As a mission-based nonprofit organization and industry leader for more than 50 years, we live up to our values, and work to create opportunities to empower people to live better lives. Join us and make a difference today. What we offer. We offer a comprehensive benefits package that includes medical, dental, vision, disability and life insurance, as well as a 403(b) retirement plan with a 5% match. We also offer generous vacation accrual, holiday schedule, and work schedule flexibility. We believe in work / life balance. 15 days of vacation per year (which increases based on years of service) 10 paid sick days per year 13 paid holidays Flexible Start Times (REM Onsite Positions) We take care of our employees. Competitive Salaries 403b Retirement Plan with a match to every dollar you save for retirement, up to 5% of your pay Employee Wellness Program Comprehensive Medical Insurance Plans Affordable Dental & Vision Insurance Flexible Spending Account EAP - Mental Health, Financial and Legal Services $1,500 Employee Referral Program EAH University, an in-house training program This position is for a full-time Assistant Resident Services Supervisor to work at Villages of Moa'e Ku, a 192-unit affordable family housing community in Ewa Beach, HI. This is a Tax Credit / HMMF property. Qualified candidates must have 3+ years of social service experience working with the elderly, families and/or the disabled or some related field and a Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Salary range: $23.75 - $37.00 per hour; hiring range for new employees is generally $23.75 - $31.00 per hour, DOE. Please note an offer will take into consideration the experience of the final candidate and the current salary level of individuals working at EAH in a similar role. COMPANY OVERVIEW Established in 1968, EAH Housing is one of the largest and most respected nonprofit housing development and management organizations in the western United States. EAH develops low-income multifamily housing, manages more than 222 properties throughout in California and Hawai'i, and plays a leadership role in local, regional, and national housing advocacy efforts. EAH Housing puts its core values into action every day as our staff of 700 people serves 25,000 residents in 87 municipalities. We offer competitive wages, comprehensive benefits, professional development, and invest in our employees through extensive training programs. Please visit our ****************** to learn more about us, our culture, and how we strive to maintain excellence in everything we do. For immediate consideration, please apply to requisition ASSIS004175 on our website at ******************/careers POSITION OVERVIEW Responsible for oversight of the delivery of resident services programming at affordable housing properties that serve families, seniors, and individuals with special needs for assigned property(ies). Assists residents by connecting them with existing social services provided by public agencies or private practitioners within the community. Examines needs for on-site services and explores ways programs and services can be brought to the project. In addition to providing on-site resident services coordination at assigned property(ies), supervises Resident Services Coordinators and/or Activity Coordinators, as assigned. Understands and supports EAH's mission and core values. RESPONSIBILITIES Coordinates and oversees the delivery of services and program activities to residents both on and off-site. Supervises Resident Services and Activity Coordinator(s) in assigned properties or portfolio. As part of the Resident Services team, participates and assists in facilitating staff meetings with other Resident Services Coordinators. Working with Resident Services Supervisors, develops resident services coordination goals and programs consistent with property, portfolio and EAH goals. With input from the Resident Services Supervisors, prepares annual reviews for supervised staff. Provides mentorship to Resident Services Coordinators within assigned portfolio. Works with Resident Services Supervisors to create individual training plans for each person supervised. Utilizes and reviews results of intake survey to determine what types of programs and services would benefit the residents. Makes recommendations regarding programs and services based on survey results and needs of property/ies. Recruits, assists and links residents with services and program activities. Maintains data and resident participation reports and prepares all statistical and narrative program reports as required by funding entities and EAH management. Working with Resident Services Supervisors, provide input and monitor the onsite services budgets. Obtains written release/consent from residents to access their records and communicate with resource providers as appropriate. Defines and monitors individual service plans for seniors in transition because of aging and increasing need for services to “age in place,” and residents whose behavior is detrimental to other residents and/or the resident's own ability to stay in permanent housing. Attends Resident Council meetings as needed and works with the Council and residents to encourage higher levels of participation and access to program activities. Interfaces with provider agencies, public agencies, and community volunteer groups to maximize effectiveness of program activities. Monitors participating agency involvement for quality and compliance with memorandums of understanding. Obtains resident feedback on effectiveness and quality of programs and their delivery. Participates in design and implementation of program evaluation with the Resident Services Manager. Provides assistance and referral services to all residents needing assistance. Sets up and maintains a directory of providers for use by project staff and residents. Educates residents on service availability application procedures, client rights, etc. Assists residents in building informal support networks with other residents, family and friends. Actively participates in EAH's Injury and Illness Prevention Plan Regular and predictable attendance. Other duties as assigned. SUPERVISORY RESPONSIBILITIES Supervises one or more Resident Services or Activity Coordinators. QUALIFICATIONS Education - Bachelors degree in Social Service, healthcare, or related field, or equivalent combination of education and/or experience. Experience - 3+ years of social service experience working with the elderly, families and/or the disabled or some related field. Note: Nothing in this job description restricts management's right to assign or reassign duties and responsibilities to this job at any time. CRIMINAL BACKGROUND CHECK REQUIREMENTS EAH Housing conducts criminal background checks on all candidates who have received a conditional job offer. Once you have received such an offer, you will be required to submit and pass our criminal background requirements. EAH also verifies education and employment history. Any verified discrepancy (resume or online application) may delay your background check results and/or affect your eligibility to work at EAH. Please be advised that certain roles may also require fingerprinting due to legal requirements. If onsite housing is a requirement of the position, any household members over 18 years of age who will be living onsite with the candidate must also undergo a criminal background check and tenant screening. Satisfactory completion of background check and fingerprinting requirements is a requirement of employment with EAH. DRUG TESTING EAH Housing requires all candidates who have received a conditional job offer to submit to drug testing within 72 hours from acceptance of our job offer. EAH Housing does not test for marijuana/cannabis. Satisfactory completion of drug testing is a requirement of employment with EAH. EAH Housing is an EEO employer. CA BRE #00853495 | HI RB-16985 INDEAH