Customer service manager jobs in West Allis, WI - 1,085 jobs

Summary: The Director of Customer Service, reporting to the VP of Sales, is directly responsible for the development of a strategic Customer Service roadmap and the execution of Customer Service objectives to achieve company-wide performance goals. The Director of Customer Service is responsible for leading and directing the Customer Service team, including Application Engineers, will be committed to employee development and engagement, and will have the ability to develop and maintain strong teams. Essential Duties and Responsibilities: Direct the Customer Service Managers to develop strategy and guidelines for providing a superb customer experience across all branches through the identification of a clear vision, employee training plan, monitoring, and feedback methods. Direct and ensure the execution of product training for all current and new employees to increase our product expertise to provide effective customer solutions and increased customer experience. Become proficient in the use of our operating system to ensure all branches are using it consistently and effectively to service the customers both internally and externally. Direct the Customer Service Managers to coordinate financial or budget activities to fund operations, maximize investments, increase efficiency, and achieve set KPI's. Develop a strong relationship with top customers and assist in processing quotes, orders, RMA's, Sales requests, etc. to meet customers' deadlines. Learn product offerings of our major suppliers in order to be versed enough to assist your team to apply the most appropriate solutions for our customers and/or work directly with suppliers to resolve issues. Assist the VP Sales and Marketing in the development of short term and long-range strategies, plans, and budgets based on corporate goals and growth objectives. Review ongoing performance results to targets and activity reports to measure productivity and identify areas needing cost reduction or process improvement. Ensure that all reports are accurate and up to date. Monitor monthly sales volume with our key suppliers to ensure the company is on track for meeting our yearly expectations and ensure that they efficiently and effectively provide needed goods required to support our customers timelines and applications. Work with the Materials Manager on inventory and slow-moving inventory contests, returns, and improvement opportunities. Up to 25% travel to other branches and Customers as necessary. Other duties and responsibilities that management may deem necessary. Education/Skills/Experience Required: Bachelor's degree in related management field or equivalent experience. Strong communication skills, written and verbal. Strong analytical, numerical and reasoning abilities. Experience in customer interactions and relationships . Leadership Orientation- Actively seeks ways in which to act as a role model, guide, develop and mentor others. Initiative- Engages in proactive behavior and ability to take action with minimum direction. Adaptability- Responds effectively to changes. Excellent Microsoft Office skills. Preferred: Industrial distribution experience. Inventory management experience. Product knowledge. Physical Requirements: To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. A reasonable accommodation may be made to enable qualified individuals with a covered disability to perform the essential functions of the position as long as an undue hardship is not imposed. Anderson Process is an Equal Opportunity Employer

Salary: $70,000-$100,000 Job Type: Full-time; permanent Bonus: Discretionary Schedule: M-F; 8-5 (flexible) A well-established manufacturing organization is seeking an experienced Customer Service Manager to oversee customer service operations and lead a team supporting a technical, configurable product line. This position plays a critical role in ensuring a high standard of customer experience, operational accuracy, and cross-functional collaboration. Position Summary The Customer Service Manager is responsible for supervising customer service staff, optimizing service-related processes, and serving as a key liaison between customers and internal departments. This role requires a hands-on leader with a strong understanding of manufacturing environments, order management, and ERP/CRM systems. Key Responsibilities Lead, supervise, and develop a team of customer service professionals Ensure accurate and timely order entry, order acknowledgements, and invoicing Drive continuous improvement initiatives related to customer service workflows and systems Serve as an escalation point for complex customer issues and order discrepancies Collaborate closely with sales, manufacturing, engineering, quality, and accounting teams Monitor team performance, error rates, and service metrics; implement corrective actions as needed Maintain customer records, pricing agreements, and documentation Provide guidance on terms, conditions, and customer purchase requirements Support management by identifying trends, risks, and opportunities related to customer satisfaction Qualifications Bachelor's or Associate's degree in Business Administration or a related field preferred Minimum of 5 years of customer service management experience in a manufacturing setting Experience supporting configurable or technical product lines Proficiency with Microsoft Office and experience working with ERP and CRM systems Strong leadership, organizational, and problem-solving skills Ability to manage multiple priorities and operate effectively in a deadline-driven environment Professional communication style with a customer-focused approach Benefits Comprehensive benefits package with significant employer-paid premiums 401(k) with profit sharing Paid holidays and paid time off

As a global marketing experience company, Quad's goal is to help our clients win every day. We use our data-driven integrated marketing and manufacturing platform to streamline solutions for our clients, reduce friction and enhance their marketing spend effectiveness. We've built a rich legacy by believing in our people, allowing them to act like owners and to take charge of their own success. Whether an operator, sales rep, a graphic artist or a clinician, we're all driven to perform at our best- for ourselves and our clients. At our core, we're a company that believes we can always create a better way. General Purpose of Job: The Customer Account Manager acts as the essential point of contact between the company and its clients, coordinating with the sales, operations, and production departments to ensure the product aligns with client specifications. This role involves overseeing client orders, addressing inquiries, and managing expectations for orders throughout the production lifecycle. Job Requirements Act as the central point of communication for client orders, managing changes in specifications, schedules, estimates, and instructions while representing the company. Serve as a liaison to facilitate clear communication between clients and internal departments throughout the order process using standard processes. Foster and maintain client relationships to establish a mutually beneficial business partnership. Drive clients to utilize standard inputs and tools. Review all order plans to identify and address any obstacles to ensure successful project completion. Address and resolve client or production issues, escalating them as necessary. Utilize independent discretion to negotiate solutions that influence the general business operations of clients. Utilize specialized knowledge in print and marketing services to make independent operational decisions (e.g., shifting work between locations, adjusting print specifications, shut/start production equipment, and job engineering). Provide client consultation and education on the overall print business. Manage vendor relationships to provide comprehensive end-to-end solutions for the client. Engage in account evaluations/renewals to identify and capitalize on opportunities for account optimization. Participate in cross-departmental projects. Some roles may require adherence to additional guidelines, regulations, and policies, particularly in areas such as Food Safety or High Compliance. Appropriate education and/or experience may be substituted on an equivalent basis. Education: Bachelor's degree preferred Experience: 3 years' experience in customer service or print environment preferred Knowledge, Skills & Abilities: Ability to work independently, multi-task and balance several Client Accounts Ability to successfully analyze problems, drawing valid conclusions and make recommendations. Good prioritization and organization skills Strong change management skills Proficient with math applications Proficient in Microsoft Office applications; including, Word, Excel, PowerPoint Excellent written and verbal communication skills General knowledge of print industry and processes (preferred). Physical Demand Requirements: Manual Dexterity: Work requires definite skilled and accurate physical operations requiring some closely coordinated performance. Physical Effort: Work requires handling light weight materials or equipment with no special speed or exertion. Working Conditions: Ordinary office, shop, field, or warehouse working conditions with some slightly disagreeable features. Hazards: Negligible. Little or no exposure to hazards. We offer excellent benefits to eligible employees, including 401(k), holidays, vacations and more. Quad is proud to be an equal opportunity employer. We are committed to creating a place of belonging - a space where employees do not need to sacrifice who they are to exist and grow in our workplace. Quad does not discriminate on any unlawful basis including race, religion, color, national origin, disability, gender, gender identity, sexual orientation, age, marital status, veteran status, genetic information, or any other basis prohibited by applicable federal, state, or local laws. Quad also prohibits harassment of applicants and employees based on any of these protected categories. #LI-BB1

Join a Customer-Focused Team - Lead and Elevate Service Excellence at Wixon! Are you a dynamic and resilient leader with a passion for creating exceptional customer experiences? Wixon, a growing and innovative flavor and spice manufacturer based in Milwaukee, Wisconsin, is seeking a Customer Care Manager to lead our high-performing customer care team. In this critical role, you'll oversee a team that manages a high volume of customer inquiries-from order updates to complex issue resolution. Your leadership will help ensure our internal teams work in harmony and our customers receive timely, professional, and solutions-driven support. If you're a confident multitasker who thrives in a fast-paced, cross-functional environment, we'd love to meet you. What You'll Do: Perform and supervise all functions of customer service, including price quote administration, order processing, and system maintenance. Ensure prompt communication of order fulfillment issues and updates to operations, sales, and customers. Handle technical customer services, investigate and resolve product complaints, and coordinate with Procurement, Accounting, and Operations. Act as the department liaison for inter-departmental and customer-related issues or changes. Lead and develop the customer care team, overseeing day-to-day operations, training, performance management, and team development. What You Bring: Associate's Degree required; Bachelor's Degree preferred. 5+ years of customer relations experience in a manufacturing environment, preferably OEM manufacturing. 5+ years of experience in a supervisory role. Exceptional multitasking skills with the ability to pivot based on evolving customer needs. Excellent written, oral communication, and telephone etiquette skills. Proficiency in Microsoft Word and Excel. We've got you covered. Wixon offers much to its employees, including an onsite cafeteria with an employee meal plan, as well as many other competitive benefits which include: Health Insurance, Dental Insurance, Vision Insurance, Life Insurance, Short-term Disability, Long-term Disability, Educational Assistance, 401(k), Profit Sharing, Company Sponsored Employee Events, Paid Vacation, Paid Personal Days and Paid Holidays. Our corporate campus is located in St. Francis, Wisconsin. Visit our website for more company information at ************* Why Wixon? At Wixon, we combine a passion for flavor with a commitment to innovation, customer satisfaction, and operational excellence. If you're looking to grow your career in a supportive environment that values teamwork, creativity, and results-we want to hear from you!

Purchase Order to Cash process, driving all operational aspects from receiving the PO to the point where all agreed deliverables are accepted. Responsible for all operational metrics like COTD, cash collection, quality, adherence to costs etc. Drivin Operations Manager, Operations, Business, Continuous Improvement, Manager, Service, Manufacturing

Under the supervision of the Group Sales or Department Manager, the Team Leader gives daily direction to the associates in one of the departments within the store, to include: merchandise presentation, inventory control, pricing, sales enhancements, Customer Service, Team Leader, Team Lead, Service, Associate, HR Manager

We are Toshiba. We have an unwavering drive to make and do things that lead to a better world. At Toshiba, we commit to raising quality of life for people around the world, ensuring progress that is in harmony with our planet. Our core values include: Do the Right Thing, Look for a better way, Always consider the impact and Create Together. Toshiba America Energy Systems Corporation (TAES) provides energy industry solutions - new equipment, retrofits, maintenance, outage planning and more - for current and future power generation needs in the Americas, including thermal, hydro and nuclear power plants. Position Summary We are seeking a Mechanical Field Service Manager to work out of our West Allis, WI office. The Mechanical Field Service Manager is responsible for the planning and execution of customer maintenance outages within the North American Toshiba fleet as well as Other OEM Steam Turbines and Generators. This role directly manages Toshiba's domestic Field Service Technical Advisors and Site Managers, while working closely with supporting services such as craft labor, subcontractors, and commercial operations. Key responsibilities include ensuring safety, quality, on-time delivery, budget adherence, and customer satisfaction through direct involvement in outage planning and execution. This role supports opportunity development in collaboration with sales, engineering, and proposal teams, and is responsible for building all outage schedules and cost estimates during project bidding. They oversee outage execution, manage project tracking to budget, ensure compliance with customer requirements, and drive standardized completion of outages. Additionally, the role promotes continuous improvement in training and development within Field Services processes through the established TA Training Program. Essential Duties Collaborate closely with Toshiba Sales and Marketing to develop future opportunities for Field Services. Work with Toshiba Engineering to manage planned work scopes in alignment with fleet recommendations, provide practical and timely disposition of discovery work, and implement technological improvements to processes. Manage all aspects of the Field Service department, including employee safety, execution quality, on-time delivery, outage planning, resource and outage scheduling, department budgeting, performance appraisals, personnel development, and subcontractor coordination. Direct the development of estimates, specifications, and maintenance/work packages that define work scope and resource requirements for outage projects. Develop necessary performance plans and budgets to ensure adequate funding and staffing in support of the Company's goals and objectives for maintenance services. Establish cost control and review measures to monitor outage performance and ensure expenditures are prudent and within budget. Continuously identify and refine the proposal process to reduce quote cycle time. Travel Project Travel required, up to 25% during outage season. Education and Required Experience 10 years' experience in field service operations with experience in steam turbine and generator equipment maintenance and service. Strong initiative and self-motivation. Experience in managing a remote team. Solid engineering and commercial judgment skills. Strong analytical skills to prioritize work and troubleshoot issues efficiently. Advanced level of planning and organizational skills. Above average verbal and written communications skills, including: directing personnel, report writing, communication with all levels of stakeholders both internal and external. Experience in effective procedure and process execution. Experience with the use and application of ERP systems. Proficiency in Microsoft Office (Word, Excel, and Power Point) and knowledge of document management concepts and computer-based document management systems is needed. Familiarity with Microsoft Project is highly desired. Physical Requirements (The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.) While performing the duties of this job, the employee is regularly required to talk or hear and stand. The employee is occasionally required to walk, use hands to finger, handle or touch, stoop, kneel, climb, balance, crouch or crawl. The employee must occasionally lift and /or move up to 25 lbs. and rarely lift and/or move up to 50 lbs. The specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. The work environment will vary depending on the customer's facility and the work to be performed. Work Environment While performing the duties of this job, the employee regularly travels to customer sites and is exposed to outdoor weather conditions, work near moving mechanical parts, fumes or airborne particles, toxic or caustic chemicals, and risk of electrical shock. The work within a customer's facility is regularly loud and can often be extremely loud. Additional Info Toshiba employees enjoy a comprehensive compensation and benefit package including an annual bonus, a generous 401k match, health and wellness programs as well as generous t ime off. Toshiba is an Equal Opportunity Employer.

Job Title: Plant Manager, Laminations Plant & Wauwatosa Site Manager Situation in Organization The Plant Manager reports to the Regional Industrial Director, Industrial Adhesives, AMAS Job Dimensions Provide the leadership, direction, and management for all aspects of the plant's operation Responsible for the safe operation of the plant and compliance with all statutory and regulatory requirements. Responsible for meeting site and business Key Performance Indicators. Responsible for plant start up to meet customer demand requirements Activities Develop, implement, and sustain a continuously improving EHS (environmental, health and safety) program to achieve the ultimate goal of no safety or environmental incidents. Drive best in class 5S and housekeeping expectations. Ensure Safe work habits in accordance with OSHA, EPA guidelines, and Bostik specific EHS expectations. Work closely with Customer Service, Marketing and Sales to achieve the best On-Time Delivery results while meeting the financial and inventory goals of the plant. In coordination with R&D, PLM and commercial teams, introduce and optimize new products in a timely manner and make improvements to existing products to meet the market demands. Develop programs, policies and procedures to continuously improve the quality and productivity of the plant while reducing inventories. Develop and nurture a culture of continuous improvement via employee involvement, development, and commitment to effective execution of plant goals. Utilize lean six sigma tools to drive improvements in productivity of the site. Use OEE (overall equipment efficiency) and VSM (value stream mapping) to drive productivity improvement. Drive root cause analysis and problem-solving tools to address performance issues. Ensure small capex projects are led and executed by the plant team and participate in large capex projects as defined by the stage gate process. Create and maintain a positive and open employee relations environment in harmony with Arkema values. Coach, train and motivate team members to achieve business outcomes. Assist in the creation of the organization's vision and growth strategies and execute the business and operations plans at the plant to achieve revenue, profit, and performance targets. This includes the management and execution of Laminations and Wauwatosa site capital plan. Responsible maintain the standards defined in the Quality Management System. Achieve the Manufacturing Expense Budget for the plant. Communicate plant needs, roadblocks, successes to plant, business team and executive team. Partner with Human Resources to recruit and retain plant associates. Context and Environment A fast paced, visible environment where you are involved in a wide variety of functions and activities. You will participate in activities within the plant and also outside the plant. Heavy use of computer software, both PC based and enterprise system, combined with frequent interpersonal communication. Expect that at least 25% of your time will be spent on the shop floor working with the site leadership team, supervisors and operators. Lead through the plant leadership team, but set the example on the floor. Ability to travel up intermittently, up to 5-15% travel, if needed for business meetings and/or other duties. Accountabilities * Leadership of plant activities to meet plant and business objectives. * Accountable for all aspects of plant performance. Qualifications / Experience Required BS or MS in Mechanical Engineering, Chemical Engineering, or related discipline. Experience in Supervision and Management of Manufacturing Operations and/or Engineering Minimum Experience of 5 year as a Production/Operations manager in a 'larger' site or at least 3 years prior experience as a 'small plant' plant manager. Prior experience of Project Management, Process Engineering and Regulatory preferred. Excellent interpersonal and leadership skills, navigating and leading in complex matrix organization. Experience with Lean implementation preferred. Demonstrated ability to effectively lead and develop others while fostering a team environment. Adaptable to change. Ability to manage competing priorities. Excellent analytical and problem-solving skills. Excellent written and verbal communication skills. #LI-SL2 Who we are? Arkema is a world leader in Innovative Materials for a Sustainable World with the ambition to become a pure Specialty Materials player. We thrive as One Arkema, comprised of many businesses and brands including Bostik, ArrMaz, and more! and operating with a global reach in 55 countries with more than 21,100 employees. Each one contributes to positioning Arkema as a recognized leader of specialty chemicals and advanced materials, reporting annual sales of €9.5 billion, of which 2.9% allocated to R&D for 1,800 researchers in 17 R&D centers. If you pursue excellence, love innovation and are inspired by challenges, we encourage you through ************** to learn more about our values - Solidarity, Performance, Simplicity, Empowerment, and Inclusion - and how we concentrate on advances in bio-based and recyclable materials, new energies, water management, electronic solutions, lightweight materials and design, home efficiency and insulation. Changing the world requires the right formula. The right formula consists of our innovative and sustainable materials, and you. Join us to develop the materials of tomorrow and make a difference together. What are you made of? The legal information below pertains specifically to positions posted in the United States, however we strive for diversity, equity and inclusion in all the countries that we hire. Arkema Inc. provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability or genetics. In addition to federal law requirements, Arkema Inc. complies with applicable state and local laws governing nondiscrimination in employment in every location in which the company has facilities. This policy applies to all terms and conditions of employment, including recruiting and hiring. Visit our LinkedIn ,Youtube , X , Facebook ,Instagram Nearest Major Market: Milwaukee Job Segment: Housekeeping, Process Engineer, Plant Operator, Plant, Compliance, Healthcare, Engineering, Manufacturing, Legal

Senior/Associate Cost Manager - Data Centre Milwaukee - E-2 visa sponsorship available $170k-$185k **A fantastic opportunity for someone looking to secure their first role in the US** We're excited to be working with a leading international consultancy as their global Data Centre business continues to go from strength to strength. They're looking to add an Associate/Senior Cost Manager to their team in Milwaukee. The successful candidate will take on the lead cost management role on a major new Data Centre construction project. The ideal candidate will demonstrate a positive proactive approach to the role and will be committed to delivering customer service excellence. Minimum Education (or substitute experience) required: 4-year college degree in Quantity Surveying RICS certification desired Data Centre experience essential Stakeholder management experience 5-10 years' relevant experience in construction cost estimating of a variety of building types from program, conceptual, schematic, design development and construction document stages of design in elemental and CSI format for all architectural, structural, and civil components of new construction and renovation projects Some MEP estimating experience preferred AACE International and/or Certified Cost Professional preferred Knowledge and understanding of execution of cost management services; good planning, organization, and communication skills essential Understanding of technical and non-technical documents related to cost management services required Knowledge and use of industry-estimating software and Microsoft Office software programs Please get in touch to find out more.

Miller-Bradford & Risberg is a progressive sales and service organization dedicated to providing our customers with excellent quality construction equipment and support services. The same values that have made Miller-Bradford & Risberg a wonderful place to work ensure that its customers receive first class treatment. "MBR" is seeking a candidate who exhibit key skills of: leadership, strong & effective communication & customer service driven. The Service Manager reports to the Branch Manager and will manage the service department at our Sussex, WI branch location. This top position is responsible for managerial of subordinates, forecasting and planning, employee relations and team development and customer service/sales and marketing. Success in this position requires a bachelor's degree or equivalent experience in service operations and labor with experience in selling at a management level. A strong working knowledge of construction equipment operations and mechanical functions. Solid shop floor management knowledge and experience. Good understanding of financial reporting principles. Solid understanding of pricing and discounting effects. Good business acumen. Ability to lead and mentor subordinates and leadership skills in a specialized repair environment. Excellent communication skills, solid customer service skills, the ability to multi-task, work independently, and a can-do attitude. Must be highly organized. Must have valid driver's license and acceptable driving record.

We Are: A global professional services organization, which includes being a vital services partner to the world's major cloud providers - ServiceNow, AWS, Azure, Google, and others. Choose Accenture and make delivering innovative work part of your extraordinary career! The Accenture ServiceNow Business Group's platform-led approach unites the industry and technology transformation expertise of Accenture with ServiceNow to deliver on the promise of digital business. We help our clients thrive in the cloud continuum, reimagine service and customer operations, and modernize work to achieve the full potential of the platform. Accenture's ServiceNow practice can help any organization determine how to best respond to changing business needs and coordinate services across the enterprise for greater speed, agility and efficiency, all delivered at scale. Learn more about ServiceNow at Accenture Here (************************************************************** You Are: A ServiceNow Delivery Lead Manager responsible for the successful delivery of ServiceNow solutions and services in a client consulting environment. + An experienced ServiceNow developer. + You're willing to roll up your sleeves to develop in the ServiceNow platform for our clients. + You take time to seek out information about new applications in ServiceNow and stay up to date on the latest offerings. + You are someone that is process oriented and prefers order over chaos. + You are comfortable asking for help from peers and Subject Matter Experts + Strong background working with Enterprise Software companies and/or Consulting companies. The Work: + Lead consulting engagements from post sales stage to successful delivery of the project in terms of scope, deliverables, budget, client satisfaction and achievement of required business outcomes. + Manage all aspects of project delivery and solution delivery + Lead and manage the implementation project team + Prepare all client facing and internal deliverables such as project plan, issues/risk register and weekly status reports + Identify opportunities to provide additional value to our clients and to work internally with the ServiceNow account teams to progress + Drive the continuous improvements of our implementation methodology and service offerings based on client experiences + Proven experience of leading the deployment of Enterprise Software (ideally ITIL related) solutions in client environments + Strong background working with Enterprise Software companies and/or Consulting companies + Demonstrated ability to influence and consult (providing options with pros, cons and risks) while providing thought leadership to sponsors/stakeholders in solving governance, program/project management, business process and/or technical problems + As a member of the ServiceNow Business Group you will have access to our robust training and certification opportunities. Travel may be required for this role. The amount of travel will vary from 0 to 100% depending on business need and client requirements. Basic Qualifications + Minimum 5 Years' knowledge and experience working with or implementing ServiceNow + Minimum 3 Years' experience in JavaScript or related application development + Completed Certification - ServiceNow Certified System Administrator (CSA) + Minimum of 1 ServiceNow Certified Implementation Specialist (CIS) certifications + Bachelor's degree or equivalent (minimum 12 years) work experience. (If Associate's Degree, must have minimum 6 years work experience) Bonus Points if you have + PMP or CSM certification + Strong interpersonal skills, customer centric attitude + Proven team player and team builder + Strong organizational and analytical skills + Familiarity with SaaS deployments and its supporting architecture + A degree or equivalent, preferably in Information Technology and a proven background in consulting and project management + ITIL V3 or V4 Foundations Certification preferred Professional Skill Requirements + Proven ability to build, manage and foster a team-oriented environment + Proven ability to work creatively and analytically in a problem-solving environment + Desire to work in an information systems environment. + Excellent communication (written and oral) and interpersonal skills. + Excellent leadership and management skills. Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.We accept applications on an on-going basis and there is no fixed deadline to apply. Information on benefits is here. (************************************************************ Role Location Annual Salary Range California $94,400 to $266,300 Cleveland $87,400 to $213,000 Colorado $94,400 to $230,000 District of Columbia $100,500 to $245,000 Illinois $87,400 to $230,000 Maryland $94,400 to $230,000 Massachusetts $94,400 to $245,000 Minnesota $94,400 to $230,000 New York/New Jersey $87,400 to $266,300 Washington $100,500 to $245,000 #LI-NA-FY25 Requesting an Accommodation Accenture is committed to providing equal employment opportunities for persons with disabilities or religious observances, including reasonable accommodation when needed. If you are hired by Accenture and require accommodation to perform the essential functions of your role, you will be asked to participate in our reasonable accommodation process. Accommodations made to facilitate the recruiting process are not a guarantee of future or continued accommodations once hired. If you would like to be considered for employment opportunities with Accenture and have accommodation needs such as for a disability or religious observance, please call us toll free at **************** or send us an email or speak with your recruiter. Equal Employment Opportunity Statement We believe that no one should be discriminated against because of their differences. All employment decisions shall be made without regard to age, race, creed, color, religion, sex, national origin, ancestry, disability status, veteran status, sexual orientation, gender identity or expression, genetic information, marital status, citizenship status or any other basis as protected by federal, state, or local law. Our rich diversity makes us more innovative, more competitive, and more creative, which helps us better serve our clients and our communities. For details, view a copy of the Accenture Equal Opportunity Statement (******************************************************************************************************************************************** Accenture is an EEO and Affirmative Action Employer of Veterans/Individuals with Disabilities. Accenture is committed to providing veteran employment opportunities to our service men and women. Other Employment Statements Applicants for employment in the US must have work authorization that does not now or in the future require sponsorship of a visa for employment authorization in the United States. Candidates who are currently employed by a client of Accenture or an affiliated Accenture business may not be eligible for consideration. Job candidates will not be obligated to disclose sealed or expunged records of conviction or arrest as part of the hiring process. Further, at Accenture a criminal conviction history is not an absolute bar to employment. The Company will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. Additionally, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the Company's legal duty to furnish information. California requires additional notifications for applicants and employees. If you are a California resident, live in or plan to work from Los Angeles County upon being hired for this position, please click here for additional important information. Please read Accenture's Recruiting and Hiring Statement for more information on how we process your data during the Recruiting and Hiring process.

Plant Manager (41874) Our client is an organization in the Lake Mills area looking for a Plant Manager. This company is looking for someone with a strong background in lean manufacturing, continuous improvement, and hands-on plant leadership. This leader will partner with the executive team to drive strategy, implement best practices, and lead change management initiatives. This position is on-site. The Plant Manager will be responsible for, but not limited to, the following: RESPONSIBILITIES Oversee daily production, fabrication, molding, quality, maintenance, and logistics to ensure efficiency and profitability. Partner with leadership to align operations with strategic growth. Prepare the plant for scalability to support organic expansion and acquisition integration. Define and communicate KPIs for production, quality, and delivery performance. Engage and motivate teams through clear communication and transparency. Deliver high-quality, on-time products that meet or exceed customer expectations. Champion a proactive safety culture across all plant operations and ensure compliance with regulatory requirements and ISO standards. Build trust and alignment across teams, mentor employees, and keep everyone moving toward shared goals. The Plant Manager will possess the following: EXPERIENCE REQUIRED 5+ years of progressive experience in manufacturing operations, plant management or operations leadership, ideally within fabrication, molding, or contract manufacturing environments. Proven success in leading teams through growth and/or change. Strong background in lean manufacturing, continuous improvement, production planning, and project management. Demonstrated ability to balance strategic thinking with hands-on execution in a mid-sized, entrepreneurial manufacturing organization. Excellent leadership, communication, and team development skills with the ability to engage employees at all levels. Bachelor's degree Must live within 40 miles of Lake Mills, WI. Equal Opportunity Employer

TheMilVet is partnered with PE clients who are consolidating fragmented industries across America. These are industries that have no national presence or brands that dominate the market. Our PE partners create value through consolidation and quickly scaling the core business in a high growth environment. As an example, a sister portco in this fund grew its revenue from $0 to $2B in 4 years and after 300+ acquisitions. For more information about his strategy, we've included an article from the Harvard Business Review . Private Equity Needs a New Talent Strategy Our clients enter a market through acquisition, hire a leader to be its champion for growth [the General Manager], and begin to rapidly scale the local market. As the new market grows, they search for other local complementary businesses to tie under the newly hired GM. Assuming performance, the goal is for the new GM to grow into the market leader responsible for multiple companies. This PE client is a top-decile private equity fund with a long history of successful investments in professional, residential, and tech services. This specific holding company is an investment out of its 9th fund, which will have ~$4.5 billion of committed capital and is focused on acquiring and growing residential home services companies. Company revenue has grown from $0 to $400M in 12 months. Their executive leaders who are building this firm are experienced PE operators and represent an all-star team. Past GM hires have included high performing Veterans with strong leadership skills and next-level execution abilities. Military profiles include leaders from Special Forces, Ranger Regiment, the nuclear Navy, USMC Infantry and MARSOC, etc. Position Details: This is an opportunity to be a General Manager at one of the company's partner brands. The GM will oversee all aspects of a location's day-to-day operations; the person is the ‘sunrise and sunset' for the entire business. The GM will drive growth, performance metrics, create an amazing workplace culture and develop all staff and management, constantly striving to be a world-class operator and helping others to do the same. You will own the full operating P&L of a specific geography in the continental US and will be responsible for driving organic growth of the business. You will be supported by regional presidents, partner services teams that work at the holding company level, and adjacent business GMs. Additional primary responsibilities will include: Successful integration of tuck-in acquisitions that occur in your market area Hiring and managing business leaders within your company Partnering with peer GMs to ensure that best practices are shared across the full platform Working with peers and leadership to share best practices Your Professional Qualifications: Key attributes for the right hire: Unmatched will to win as a team Ownership mentality Growth mindset Able to identify opportunities, motivate employees, and create a culture of growth Data-driven decision making KPI focused Servant leader mindset History of building great teams of A-players with high retention Enjoys building a team-first mentality Bias for action History of operating at high pace of play Deep respect for blue-collar workers Compensation: Upper $100Ks - Low $200s OTE Performance-based equity Industry-leading benefits package

Pink Moon Bay Boutique is looking for a passionate and customer-focused Store Manager! As the ultimate leader of their store, a Store Manager is accountable for every aspect of the retail store performance, ensuring that all areas of the store are engaged, achieving key results, and that the store is delivering world-class guest experience. Store Managers are responsible for hiring and developing people. Store Managers are responsible for creating an environment and a store culture where people feel a deep sense of belonging and have the opportunity to grow. As a result, they ensure their store delivers quality guest experience in line with company values and directives (people experience, store operations, and product). Responsibilities: Oversee retail store by managing staff, coordinating business activities, controlling inventory, handling operational processes and admin tasks in compliance with company guidelines and procedures. Conduct continuous sales assessments, while proactively developing the business, including engaging clients, accordingly to guidelines. Ensure customer satisfaction and manage the store, training staff to capture and input client data proficiently. Excellent knowledge of internal procedures and takes accountability for abiding and training on them. Responsible for the store inventory and having good knowledge of all product categories in store. May be asked for input/participation in seasonal buying. Day to day tasks operating the store while focusing on the sourcing, hiring, training and development of their team. Qualifications: Bachelor's degree preferred but not required Minimum of 5 years management experience in retail preferred Entrepreneurial mindset - Problem solver and go-getter Self motivated with a positive attitude Customer focused with strong interpersonal and communication skills Team player Ability to work varied hours and days including nights, weekends and holidays as needed Location: Milwaukee (Historic Third Ward)

Job Title: General Manager - Manufacturing Seeking an experienced General Manager to lead overall business and manufacturing operations for a high-mix manufacturing site. This role has full P&L responsibility and accountability for operational performance, customer satisfaction, and team leadership. Key Responsibilities Own site-level P&L, budgets, forecasting, and cost control Lead all manufacturing functions including machining, quality, engineering, maintenance, and scheduling Drive performance across OTD, quality, productivity, and margins Lead Lean and continuous improvement initiatives Serve as senior operations contact for key customers Ensure compliance with quality and regulatory standards Qualifications 10+ years manufacturing leadership experience Proven P&L ownership Strong background in CNC / precision manufacturing Experience in high-mix, low-volume environments Lean / CI leadership experience ERP/MES experience preferred Aerospace or regulated manufacturing experience preferred

Responsibilities: Team Leadership and Management The role involves overseeing a team of customer service professionals dedicated to servicing clients in the Advanced Market space. This includes supporting top field advisors, business clients, and those involved with corporate trusts and cash value lending programs. The manager is responsible for day-to-day operations, including managing workloads, employee development, and overall performance. Responsibilities also extend to hiring and onboarding new staff, ensuring efficient and high-quality service delivery, and fostering team engagement. This is achieved by clearly communicating the team's purpose, success metrics, timelines, expectations, and clarifying individual roles. Operational Excellence and Creative Problem Solving: The manager must demonstrate strong creative thinking skills, offering innovative solutions to address the unique needs of a sophisticated client base. Duties include reviewing, prioritizing, and managing escalated issues, collaborating across functions as needed to identify and recommend the most appropriate solutions. The role requires overseeing staff schedules, performance, budgets, unit costs, and quality assurance programs to consistently meet service and quality standards in a cost-effective manner. Cross-Functional Collaboration Collaboration is key, both internally and externally. The manager works with internal customers, external third-party administrators, vendors, and across departments to resolve issues. Special attention is given to handling the servicing needs associated with Specialty Markets, including BOLI (Bank-Owned Life Insurance) and COLI (Corporate-Owned Life Insurance), and supporting conservation efforts. The manager must ensure all internal controls, regulatory, and supervisory requirements are met. Project and Change Management The position includes acting as a project owner, subject matter expert, contributor, or lead on various divisional projects and enhancements from conception through completion. This involves managing scope, timelines, and budgets while ensuring all documentation and compliance procedures are followed. The manager is also responsible for leading change management initiatives throughout the organization. Stakeholder Communication and Decision-Making . Regular interaction with third-party administrators, strategic vendors, and business system teams is required to meet Advanced Market client needs. The manager must communicate effectively across all levels of the organization, address and resolve conflicts, manage ambiguity, and make independent, high-quality decisions. Continuous Improvement and Succession Planning A focus on identifying and implementing process or technology improvements is essential to lower unit costs and enhance the customer experience. The manager assists senior leadership with succession planning by identifying emerging leaders and fostering the development of all team members to their highest potential. Keeping up with industry developments and proactively communicating necessary information to internal teams and network offices is also expected. Additional responsibilities may be assigned as needed. Requirements: Bachelor's degree with an emphasis in business, operations management, or related field, or equivalent work experience. Strong working knowledge of NM field and Advanced Market clients, how they operate, and their unique servicing needs. Ability to build rapport and think creatively to solve the needs of these sophisticated clients. Minimum of two years in an operational management leadership position with proven management, human relations, and interpersonal skills necessary to manage a group of people. Minimum of seven years of related experience to include in-depth knowledge and design/implementation of operational procedures and policies. Technical knowledge of the operational aspects related to financial services, life products, and institutional clients. Demonstrated ability to apply knowledge across complex business areas and manage projects and teams. Strong business acumen and demonstrated ability to learn new business concepts and procedures. Proven ability to be responsive to changing business needs, manage and prioritize concurrent assignments, and handle ambiguity. Ability to focus and deliver proactively in a dynamic, multi-tasking, fast-paced environment. Demonstrated ability to anticipate future business consequences and trends. Experience working with internal and external customers towards meeting or exceeding customer expectations. This position has been classified as a Registered Representative under NMIS guidelines and requires fingerprinting.Series 26 - FINRA, Series 6 - FINRA, SIE - FINRA Compensation Range: Pay Range - Start: $78,190.00 Pay Range - End: $145,210.00 Geographic Specific Pay Structure: Structure 110: Structure 115: We believe in fairness and transparency. It's why we share the salary range for most of our roles. However, final salaries are based on a number of factors, including the skills and experience of the candidate; the current market; location of the candidate; and other factors uncovered in the hiring process. The standard pay structure is listed but if you're living in California, New York City or other eligible location, geographic specific pay structures, compensation and benefits could be applicable, click here to learn more. Grow your career with a best-in-class company that puts our clients' interests at the center of all we do. Get started now! Northwestern Mutual is an equal opportunity employer who welcomes and encourages diversity in the workforce. We are committed to creating and maintaining an environment in which each employee can contribute creative ideas, seek challenges, assume leadership and continue to focus on meeting and exceeding business and personal objectives.

Directing daily operations of customer service and account management team Leadership of a team of account managers responsible for ensuring operations run smoothly between Milsco and our key customers. Fostering a team that takes ownership of the customer experience with a focus on being an indispensable customer partner Handling complex and escalated projects and initiatives Working with account managers to develop, implement, and optimize demand forecasts for the Sales and Operations Planning process (S&OP) Creating and implementing processes that simplify the customers' interaction with the organization; identify pain points in the customer experience and drive resolution to improve customer relationships Responsible for ensuring high level of customer satisfaction Interface cross-functionally with operations, engineering, business development and finance to optimize overall customer experience, efficiency, and new business opportunities for Milsco. Responsible for creating and implementing a vision for how Milsco achieves status as a preferred supplier with its key customers. Set and manage KPIs for the customer operations team Creating an organizational structure that enables effective succession planning; mentoring, coaching, and developing team members along their career paths Ensuring strong communication channels exist between the customer and the appropriate departments, including operations, program management, outside sales, and engineering Driving process improvements within the business Planning, prioritizing, and delegating work tasks Qualifications Bachelor's degree in business, marketing, or a related field Five years of experience leading customer service, customer logistics, or related team Strong capabilities in quantitative analysis and problem-solving Strong communication and organizational skills Attention to detail and ability to manage multiple projects Experience in ERP systems, preferably XA Experience in EDI and order entry systems Excellent written and verbal communication skills in English are required. Must be able to effectively communicate with customers and colleagues, write clear and concise e-mails, and participate in meetings and presentations in English. Versatility, flexibility, and a willingness to work within constantly changing priorities with a sense of urgency Some travel is required, about 15% per year, and may include international travel Physical & Mental Demands: The physical and mental demands described below are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to sit, talk, hear and use hands to touch, handle, or feel. The employee is occasionally required to stand and reach with hands and arms. The employee may occasionally lift and/or move up to 10 pounds Specific vision abilities required by this job include close vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work Environment: This position is an office-based position. The noise level is usually moderate. However the position does enter the manufacturing/warehouse portion of the facility where the noise level is louder and PPE (Personal Protective Equipment) may be required.

At TA Resources we've re-imagined traditional staffing and HR outsourcing with Small Businesses in mind. Focusing on what makes our clients unique we match them with the talent they need to continue to grow. We are currently searching for a Head of Customer Service & Support for our client located in Round Lake, IL. Our client is not just a fragrance and flavor house; they are the pioneers of perfumery, taste, and malodor abatement excellence. Our cutting-edge technology and trendsetting creations are poised to captivate your senses like never before. As Head of Customer Service & Support you will oversee a department consisting of Order Entry Specialists and Customer Advocates, managing all aspects of domestic and international orders including order changes, order tracking, and customer communication. The Head of Customer Service requires a strategic thinker who can provide exceptional leadership and ensure a seamless customer experience. This role requires a high level of urgency, accuracy, and a willingness to work flexible hours to accommodate clients and account executives in different time zones. Key Responsibilities: Lead, mentor, and manage a team of four direct reports, including Order Entry Specialists and Customer Advocates. Serve as the primary point of contact for escalated customer inquiries and complaints, providing timely and effective resolutions. Foster a positive and collaborative work environment, promoting teamwork and professional development. Conduct regular performance evaluations and provide constructive feedback and coaching. Maintain proactive communication with clients to provide updates and address any concerns. Monitor and track orders with open order and daily shipment live links to ensure they meet client specifications and deadlines as self-sufficiently as possible. Collaborate with internal teams to verify order progress and ensure timely fulfillment only as needed. Respond to customer inquiries via phone, email, and other communication channels. Ensure clear and professional communication tailored to the clients time zone, work hours, and preferences. Establish and maintain strong relationships with customers, ensuring clear and proactive communication. Monitor customer feedback and identify trends to continuously improve customer experience. Develop and implement customer service strategies aligned with the company's goals and objectives. Analyze key performance indicators (KPIs) and metrics to assess department performance and identify areas for improvement. Prepare and present regular reports to senior management on customer service performance and initiatives. Implement cross-training for all roles and responsibilities. Demonstrate urgency in addressing client needs and resolving issues promptly. Research and accurately address client concerns self-sufficiently before responding. Work closely with internal teams including Logistics and Sales to resolve any order discrepancies or delays if you cannot determine the root cause yourself. Provide feedback to internal teams based on client interactions and experiences. Understand the order entry process for both domestic and international sales orders Serve as primary back up for order processors Other duties related to customer service may apply and be expected as issued by direct supervisors. Qualifications: Bachelors degree in Business, Communications, or related field preferred. Five plus years' experience in managing a customer support team or a similar role, preferably in an international setting. Experience in the fragrance, cosmetics, personal care, or candles industry is a plus. Excellent verbal and written communication skills in English. Strong problem-solving skills and the ability to work under pressure. High level of empathy and customer-centric attitude. Ability to multitask, prioritize, and manage time effectively. Personal Attributes: Culturally aware and sensitive to the needs of a diverse customer base. Patient, empathetic, and able to handle stressful situations with grace. Self-motivated, proactive, and able to work independently as well as part of a team. Working Conditions: Full-time position with a flexible schedule to accommodate evening hours and extensive email communication. May require occasional travel for training or team meetings. What We Offer: Competitive salary and benefits package. Opportunities for professional growth and development. A dynamic and inclusive work environment. Job Type: Full-time Benefits: 401(k) Dental insurance Health insurance Paid time off

Responsible for the oversight, leadership and achievement for the sales floor and obtaining set sales goals for Goodwill of Central and Northern Arizona (GCNA) and its affiliated entities. Directs all aspects relating to the daily operations of the sales floor, leading the team and driving the business. Key responsibilities include building, leading, and retaining motivated, high performing teams through effective leadership of Retail Sales Associates. Essential Duties and Responsibilities: Executes retail operations plan to achieve daily, monthly, quarterly, and yearly goals for profit, revenue, and production for a Retail Store location. Makes decisions on matters relating to the day-to-day retail operation within his/her defined work area. Conducts new goods inventory and ensures proper reporting. Reconciles and balances all daily paperwork. Ensures Team Members deliver excellent customer service to donors and customers. Works to de-escalate customer situations while finding an appropriate solution; involves upper management, as needed. Maintains the day-to-day operations of the store including managing and meeting Team Member and customer needs. Ensures store locations are clean, well-kept, and reflect the Goodwill brand appropriately. Transfers to different stores at any given time due to business needs. Oversees and maintains the day-to-day operations of the sales floor including daily maintenance, custodial duties, and floor standards. Provides regular mentoring and training to develop skills of Retail Sales Associates; ensures that Team Members are operating per company standards and procedures. Ensures that the store complies with all policies and procedures relating to Security, Health, and Safety, coordinating with various Goodwill divisions, as needed; influences any changes necessary to meet statutory requirements, ensuring minimum risk to Team Members and the business. May perform tasks such as dropping off the bank deposit, helping at other stores, and attending personal training and development classes, as needed. Processes complex sales transactions, including customer returns. Collaborates with store leadership to establish clear company vision and ensure Team Member engagement. Responsible for performance management (coaching, discipline, performance improvement plans, and annual reviews), staffing, compensation, and development of Team Members. Provides regular mentoring, training, and coaching to develop skills of Team Members. Plays critical role in driving company culture change efforts and change management processes. Models Goodwill Core Values - Trust, Collaboration, Engagement, Ownership, and Innovation. Performs other related duties, as assigned. Minimum Qualifications (Education, Experience, Skills): High School Diploma, GED, or equivalent work experience One-year work experience in Retail Management, preferred One-year customer service experience required Proficient in Microsoft Office Suite Ability to pass a background check and drug screen, where applicable for position Ability to speak and read English proficiently You will be eligible for a comprehensive Total Rewards package, 1st of the month following 60 days of employment that includes the following: 5 Medical Plans Employer Funded Health Reimbursement Account (HRA) 3 Dental Plans Vision Plan 401K Employer Paid Life Insurance Employee Assistance Program (EAP) Paid Time Off; Sick and Vacation Paid Holidays These are just a few highlights of our key benefit offerings! Become a valued member of an organization where good work meets community impact. Our mission is: Empowering Individuals, Strengthening Families, and Building Stronger Communities. Goodwill provides no-cost career development, training, and education services to help individuals build a better life for themselves and their families. Our core values are Trust, Collaboration, Engagement, Ownership, and Innovation. Everything we accomplish as a team is centered around these core values. Together, we create an inclusive and welcoming environment for each other. With stores conveniently located near you, you can work for a company where team strength and success are valued and encouraged. Join our team and gain opportunities for job growth at Goodwill and beyond. Goodwill of Central and Northern Arizona is an equal opportunity employer. Qualified individuals seeking employment are considered without regard to race (including traits associated with race, e.g., hairstyles), color, religion, sex (including pregnancy and related conditions, sexual orientation, or gender identity), national origin, disability, military status, age, genetic information, or any other category protected by applicable federal, state and local fair employment practice laws. Individuals with a disability may be entitled to a reasonable accommodation under the Americans with Disabilities Act and/or state or local laws. Please contact Goodwill of Central and Northern Arizona at ************** option 6 or ********************* if you need assistance or an accommodation due to a disability as defined by the Americans with Disabilities Act. For questions about your application or employment with Goodwill of Central and Northern Arizona, please contact our Candidate Support Line at **************, option 5. PHISHING SCAM WARNING: Goodwill of Central and Northern Arizona/Goodwill Industries of Monocacy Valley, Inc. (“GCNA/GIMV”) are among several companies recently made aware of a phishing scam involving con artists posing as hiring managers recruiting via email, text and social media. The imposters are creating misleading email accounts, conducting remote “interviews,” and making artificial job offers in order to collect personal and financial information from unsuspecting individuals. Please note that GCNA/GIMV only use company email addresses, which contain “@goodwillaz.org” or @gimv.org”, to communicate with candidates via email. The company also uses secure tools on our website to receive data from applicants and would never ask them to submit their personal banking information to apply for an open job. If you are contacted by someone about an open job at GCNA/GIMV, please verify the domain of the sender's email address and that they are asking you to apply on this website. If you believe you have been a victim of a phishing scam, please visit the Department of Homeland Security's Cyber Smart website (********************************************* to learn how to report it.