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The differences between customer service senior engineers and customer engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a customer engineer. Additionally, a customer engineer has an average salary of $101,212, which is higher than the $97,911 average annual salary of a customer service senior engineer.
The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a customer engineer are customer service, technical problems, and level agreements.
| Customer Service Senior Engineer | Customer Engineer | |
| Yearly salary | $97,911 | $101,212 |
| Hourly rate | $47.07 | $48.66 |
| Growth rate | 2% | 3% |
| Number of jobs | 201,671 | 44,709 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 46% |
| Average age | 41 | 45 |
| Years of experience | 6 | 6 |
Customer service senior engineers and customer engineers have different pay scales, as shown below.
| Customer Service Senior Engineer | Customer Engineer | |
| Average salary | $97,911 | $101,212 |
| Salary range | Between $72,000 And $132,000 | Between $77,000 And $131,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | New Jersey |
| Best paying company | Atlassian | |
| Best paying industry | Transportation | Start-up |
There are a few differences between a customer service senior engineer and a customer engineer in terms of educational background:
| Customer Service Senior Engineer | Customer Engineer | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 46% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Stanford University |
Here are the differences between customer service senior engineers' and customer engineers' demographics:
| Customer Service Senior Engineer | Customer Engineer | |
| Average age | 41 | 45 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 90.4% Female, 9.6% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1% | Black or African American, 4.8% Unknown, 4.7% Hispanic or Latino, 11.1% Asian, 14.5% White, 64.8% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 6% |