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Customer service senior engineer vs lead engineer

The differences between customer service senior engineers and lead engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a lead engineer. Additionally, a customer service senior engineer has an average salary of $97,911, which is higher than the $84,927 average annual salary of a lead engineer.

The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a lead engineer are java, python, and architecture.

Customer service senior engineer vs lead engineer overview

Customer Service Senior EngineerLead Engineer
Yearly salary$97,911$84,927
Hourly rate$47.07$40.83
Growth rate2%2%
Number of jobs201,671301,777
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 66%
Average age4141
Years of experience66

Customer service senior engineer vs lead engineer salary

Customer service senior engineers and lead engineers have different pay scales, as shown below.

Customer Service Senior EngineerLead Engineer
Average salary$97,911$84,927
Salary rangeBetween $72,000 And $132,000Between $60,000 And $120,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaHawaii
Best paying companyAtlassianMeta
Best paying industryTransportationAutomotive

Differences between customer service senior engineer and lead engineer education

There are a few differences between a customer service senior engineer and a lead engineer in terms of educational background:

Customer Service Senior EngineerLead Engineer
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 66%
Most common majorElectrical EngineeringMechanical Engineering
Most common collegeNorthwestern UniversityMassachusetts Institute of Technology

Customer service senior engineer vs lead engineer demographics

Here are the differences between customer service senior engineers' and lead engineers' demographics:

Customer Service Senior EngineerLead Engineer
Average age4141
Gender ratioMale, 68.7% Female, 31.3%Male, 90.8% Female, 9.2%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1%Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.8% Asian, 16.8% White, 67.7% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between customer service senior engineer and lead engineer duties and responsibilities

Customer service senior engineer example responsibilities.

  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Upgrade of Linux and Solaris.
  • Provide help desk support to customers for all aspects of their POS system.
  • Anticipate and respond to fab issues including communicating with CEs in other locations.
  • Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
  • Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
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Lead engineer example responsibilities.

  • Manage, train, and supervise other android developers.
  • Manage final inspection and performance testing of API centrifugal pumps and steam turbines.
  • Design and manage the build of infrastructure to support the corporate CRM applications used throughout the enterprise.
  • Provide consultation to the ISO team in achieving certification, and enable company to win many more deals as a result.
  • Support DOD agency needs in accomplishing engineer technical and non-technical goals associate with wireless LAN technology products.
  • Develop the presentation tier using JSP, JavaScript, CSS, XHTML and HTML.
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Customer service senior engineer vs lead engineer skills

Common customer service senior engineer skills
  • Customer Satisfaction, 13%
  • Technical Support, 8%
  • Preventative Maintenance, 7%
  • Customer Support, 5%
  • Parts Inventory, 3%
  • Problem Resolution, 3%
Common lead engineer skills
  • Java, 12%
  • Python, 8%
  • Architecture, 7%
  • C++, 4%
  • JavaScript, 4%
  • API, 3%

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