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Customer service senior engineer vs sales engineer

The differences between customer service senior engineers and sales engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a sales engineer. Additionally, a customer service senior engineer has an average salary of $97,911, which is higher than the $93,727 average annual salary of a sales engineer.

The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a sales engineer are pre sales, customer service, and sales process.

Customer service senior engineer vs sales engineer overview

Customer Service Senior EngineerSales Engineer
Yearly salary$97,911$93,727
Hourly rate$47.07$45.06
Growth rate2%6%
Number of jobs201,671132,324
Job satisfaction-5
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 74%
Average age4144
Years of experience66

Customer service senior engineer vs sales engineer salary

Customer service senior engineers and sales engineers have different pay scales, as shown below.

Customer Service Senior EngineerSales Engineer
Average salary$97,911$93,727
Salary rangeBetween $72,000 And $132,000Between $66,000 And $132,000
Highest paying CitySan Francisco, CAWashington, DC
Highest paying stateCaliforniaVirginia
Best paying companyAtlassianMeta
Best paying industryTransportationTechnology

Differences between customer service senior engineer and sales engineer education

There are a few differences between a customer service senior engineer and a sales engineer in terms of educational background:

Customer Service Senior EngineerSales Engineer
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 74%
Most common majorElectrical EngineeringBusiness
Most common collegeNorthwestern UniversityNorthwestern University

Customer service senior engineer vs sales engineer demographics

Here are the differences between customer service senior engineers' and sales engineers' demographics:

Customer Service Senior EngineerSales Engineer
Average age4144
Gender ratioMale, 68.7% Female, 31.3%Male, 90.1% Female, 9.9%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1%Black or African American, 1.7% Unknown, 6.2% Hispanic or Latino, 8.0% Asian, 7.1% White, 76.8% American Indian and Alaska Native, 0.3%
LGBT Percentage5%7%

Differences between customer service senior engineer and sales engineer duties and responsibilities

Customer service senior engineer example responsibilities.

  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Upgrade of Linux and Solaris.
  • Provide help desk support to customers for all aspects of their POS system.
  • Anticipate and respond to fab issues including communicating with CEs in other locations.
  • Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
  • Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
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Sales engineer example responsibilities.

  • Create and manage product/technical parts of responses to RFI and RFP requests.
  • Maintain and closely manage expenses, overall cost of sale, receivables, ROI.
  • Create tools to manage customer projects, such as standardized proposals, technical templates, and SQL tracking database.
  • Manage inbound domestic and international logistics and domestic shipping with respect to carrier selection, forwarding, brokering and expediting.
  • Perform detail responses and presentations to RFP, RFI and RFR requests on technical/sales opportunities.
  • Generate and release drawings on AutoCAD and SolidWorks for weld shop and machine shop parts fabrication.
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Customer service senior engineer vs sales engineer skills

Common customer service senior engineer skills
  • Customer Satisfaction, 13%
  • Technical Support, 8%
  • Preventative Maintenance, 7%
  • Customer Support, 5%
  • Parts Inventory, 3%
  • Problem Resolution, 3%
Common sales engineer skills
  • Pre Sales, 6%
  • Customer Service, 5%
  • Sales Process, 5%
  • Technical Support, 4%
  • Windows, 3%
  • CRM, 3%

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