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The differences between customer service senior engineers and senior field engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a customer service senior engineer, becoming a senior field engineer takes usually requires 1-2 years. Additionally, a customer service senior engineer has an average salary of $97,911, which is higher than the $97,104 average annual salary of a senior field engineer.
The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a senior field engineer are RF, technical support, and excellent interpersonal.
| Customer Service Senior Engineer | Senior Field Engineer | |
| Yearly salary | $97,911 | $97,104 |
| Hourly rate | $47.07 | $46.68 |
| Growth rate | 2% | 3% |
| Number of jobs | 201,671 | 86,767 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 53% |
| Average age | 41 | 45 |
| Years of experience | 6 | 2 |
Customer service senior engineers and senior field engineers have different pay scales, as shown below.
| Customer Service Senior Engineer | Senior Field Engineer | |
| Average salary | $97,911 | $97,104 |
| Salary range | Between $72,000 And $132,000 | Between $67,000 And $139,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Atlassian | Apple |
| Best paying industry | Transportation | Energy |
There are a few differences between a customer service senior engineer and a senior field engineer in terms of educational background:
| Customer Service Senior Engineer | Senior Field Engineer | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 53% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between customer service senior engineers' and senior field engineers' demographics:
| Customer Service Senior Engineer | Senior Field Engineer | |
| Average age | 41 | 45 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 95.1% Female, 4.9% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1% | Black or African American, 4.9% Unknown, 4.7% Hispanic or Latino, 11.5% Asian, 14.3% White, 64.4% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 6% |