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The differences between customer service senior engineers and senior field service engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a senior field service engineer. Additionally, a customer service senior engineer has an average salary of $97,911, which is higher than the $87,414 average annual salary of a senior field service engineer.
The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a senior field service engineer are customer service, customer satisfaction, and preventive maintenance.
| Customer Service Senior Engineer | Senior Field Service Engineer | |
| Yearly salary | $97,911 | $87,414 |
| Hourly rate | $47.07 | $42.03 |
| Growth rate | 2% | 2% |
| Number of jobs | 201,671 | 111,380 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Associate Degree, 43% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
Customer service senior engineers and senior field service engineers have different pay scales, as shown below.
| Customer Service Senior Engineer | Senior Field Service Engineer | |
| Average salary | $97,911 | $87,414 |
| Salary range | Between $72,000 And $132,000 | Between $66,000 And $115,000 |
| Highest paying City | San Francisco, CA | South San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Atlassian | Canon |
| Best paying industry | Transportation | Health Care |
There are a few differences between a customer service senior engineer and a senior field service engineer in terms of educational background:
| Customer Service Senior Engineer | Senior Field Service Engineer | |
| Most common degree | Bachelor's Degree, 39% | Associate Degree, 43% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between customer service senior engineers' and senior field service engineers' demographics:
| Customer Service Senior Engineer | Senior Field Service Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 96.8% Female, 3.2% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1% | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.3% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |