Customer service senior engineer vs senior mechanical engineer

Differences between customer service senior engineer and senior mechanical engineer duties and responsibilities

Customer service senior engineer example responsibilities.

• Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
• Upgrade of Linux and Solaris.
• Provide help desk support to customers for all aspects of their POS system.
• Anticipate and respond to fab issues including communicating with CEs in other locations.
• Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
• Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
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Senior mechanical engineer example responsibilities.

• Create DFMEA documents to help manage risks and improve initial quality.
• Set up and manage PCB manufacturing including all chemical baths, lasers, and exposure equipment.
• Restructure VHDL code and chip/module hierarchy to achieve timing goals for the dual cache controller and the chip.
• Achieve timely convergence of complex designs by building RTL models from validation area and integrating them, before official model release.
• Lead FPGA development of key digital communication component used in successful demonstration of spacecraft radio link.
• Provide mechanical design and sustaining engineering expertise to troubleshoot manufacturing defect trends and achieve a more robust and producible product.
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