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Customer service senior engineer vs senior principal engineer

The differences between customer service senior engineers and senior principal engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a senior principal engineer. Additionally, a senior principal engineer has an average salary of $130,642, which is higher than the $97,911 average annual salary of a customer service senior engineer.

The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a senior principal engineer are python, architecture, and java.

Customer service senior engineer vs senior principal engineer overview

Customer Service Senior EngineerSenior Principal Engineer
Yearly salary$97,911$130,642
Hourly rate$47.07$62.81
Growth rate2%2%
Number of jobs201,671272,459
Job satisfaction--
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 67%
Average age4141
Years of experience66

Customer service senior engineer vs senior principal engineer salary

Customer service senior engineers and senior principal engineers have different pay scales, as shown below.

Customer Service Senior EngineerSenior Principal Engineer
Average salary$97,911$130,642
Salary rangeBetween $72,000 And $132,000Between $93,000 And $182,000
Highest paying CitySan Francisco, CASan Francisco, CA
Highest paying stateCaliforniaCalifornia
Best paying companyAtlassianAirbnb
Best paying industryTransportationProfessional

Differences between customer service senior engineer and senior principal engineer education

There are a few differences between a customer service senior engineer and a senior principal engineer in terms of educational background:

Customer Service Senior EngineerSenior Principal Engineer
Most common degreeBachelor's Degree, 39%Bachelor's Degree, 67%
Most common majorElectrical EngineeringElectrical Engineering
Most common collegeNorthwestern UniversityMichigan Technological University

Customer service senior engineer vs senior principal engineer demographics

Here are the differences between customer service senior engineers' and senior principal engineers' demographics:

Customer Service Senior EngineerSenior Principal Engineer
Average age4141
Gender ratioMale, 68.7% Female, 31.3%Male, 88.2% Female, 11.8%
Race ratioBlack or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1%Black or African American, 3.1% Unknown, 4.5% Hispanic or Latino, 7.9% Asian, 17.2% White, 67.2% American Indian and Alaska Native, 0.1%
LGBT Percentage5%5%

Differences between customer service senior engineer and senior principal engineer duties and responsibilities

Customer service senior engineer example responsibilities.

  • Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
  • Upgrade of Linux and Solaris.
  • Provide help desk support to customers for all aspects of their POS system.
  • Anticipate and respond to fab issues including communicating with CEs in other locations.
  • Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
  • Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
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Senior principal engineer example responsibilities.

  • Help hire temporary workers, manage hours and tasks relate to insurance claim data extraction.
  • Lead DoD clients in the achievement of business objectives through the implementation of software and business process solutions.
  • Lead technology teams charge with full life cycle development processes involving system requirements and system architecture.
  • Support software development of IR tools on UNIX base workstation environment.
  • Serve as backup SME for RCRA, CERCLA, CAA, and OSHA (HAZWOPER).
  • Assist coding & debugging of various external interface hardware blocks.
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Customer service senior engineer vs senior principal engineer skills

Common customer service senior engineer skills
  • Customer Satisfaction, 13%
  • Technical Support, 8%
  • Preventative Maintenance, 7%
  • Customer Support, 5%
  • Parts Inventory, 3%
  • Problem Resolution, 3%
Common senior principal engineer skills
  • Python, 8%
  • Architecture, 7%
  • Java, 7%
  • Cloud, 6%
  • DOD, 5%
  • Software Development, 5%

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