Customer service senior engineer vs senior project engineer

Differences between customer service senior engineer and senior project engineer duties and responsibilities

Customer service senior engineer example responsibilities.

• Collaborate to achieve a Citrix solution for the IADC shop floor and implement the current server farm.
• Upgrade of Linux and Solaris.
• Provide help desk support to customers for all aspects of their POS system.
• Anticipate and respond to fab issues including communicating with CEs in other locations.
• Diagnose any system malfunction to isolate problems to EMC, other OEM vendors to develop action plans.
• Diagnose complex system malfunctions to isolate problems to EMC, other OEM vendors, or software and develop/execute appropriate action plans.
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Senior project engineer example responsibilities.

• Manage offshore-onsite deliveries in the SharePoint, .Net, EMC Documentum environments and best practices.
• Design and manage a quality management system for the company's dealer franchise network so dealers can become ISO certify.
• Lead development of PC software design to enhance dealer sales effectiveness and ability to demonstrate superior product value for the customer.
• Design and manage retrofits for HVAC system and fire protection program for nuclear pharmaceutical manufacturing facility.
• Manage multiple crews for installation, implementation and service of RF and telecommunications systems throughout Florida.
• Manage the manufacturing of defense and aerospace electro-mechanical print circuit boards from prototype to production level.
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