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The differences between customer service senior engineers and service engineers can be seen in a few details. Each job has different responsibilities and duties. It typically takes 4-6 years to become both a customer service senior engineer and a service engineer. Additionally, a customer service senior engineer has an average salary of $97,911, which is higher than the $87,151 average annual salary of a service engineer.
The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a service engineer are customer service, infrastructure, and cloud.
| Customer Service Senior Engineer | Service Engineer | |
| Yearly salary | $97,911 | $87,151 |
| Hourly rate | $47.07 | $41.90 |
| Growth rate | 2% | 2% |
| Number of jobs | 201,671 | 143,806 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 57% |
| Average age | 41 | 41 |
| Years of experience | 6 | 6 |
Customer service senior engineers and service engineers have different pay scales, as shown below.
| Customer Service Senior Engineer | Service Engineer | |
| Average salary | $97,911 | $87,151 |
| Salary range | Between $72,000 And $132,000 | Between $62,000 And $122,000 |
| Highest paying City | San Francisco, CA | San Francisco, CA |
| Highest paying state | California | California |
| Best paying company | Atlassian | The Citadel |
| Best paying industry | Transportation | Technology |
There are a few differences between a customer service senior engineer and a service engineer in terms of educational background:
| Customer Service Senior Engineer | Service Engineer | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 57% |
| Most common major | Electrical Engineering | Electrical Engineering |
| Most common college | Northwestern University | Michigan Technological University |
Here are the differences between customer service senior engineers' and service engineers' demographics:
| Customer Service Senior Engineer | Service Engineer | |
| Average age | 41 | 41 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 91.8% Female, 8.2% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1% | Black or African American, 3.3% Unknown, 4.6% Hispanic or Latino, 8.9% Asian, 13.2% White, 69.9% American Indian and Alaska Native, 0.1% |
| LGBT Percentage | 5% | 5% |