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The differences between customer service senior engineers and software engineers can be seen in a few details. Each job has different responsibilities and duties. While it typically takes 4-6 years to become a customer service senior engineer, becoming a software engineer takes usually requires 2-4 years. Additionally, a software engineer has an average salary of $100,260, which is higher than the $97,911 average annual salary of a customer service senior engineer.
The top three skills for a customer service senior engineer include customer satisfaction, technical support and preventative maintenance. The most important skills for a software engineer are java, python, and software development.
| Customer Service Senior Engineer | Software Engineer | |
| Yearly salary | $97,911 | $100,260 |
| Hourly rate | $47.07 | $48.20 |
| Growth rate | 2% | 21% |
| Number of jobs | 201,671 | 339,938 |
| Job satisfaction | - | 3.5 |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 73% |
| Average age | 41 | 39 |
| Years of experience | 6 | 4 |
Customer service senior engineers and software engineers have different pay scales, as shown below.
| Customer Service Senior Engineer | Software Engineer | |
| Average salary | $97,911 | $100,260 |
| Salary range | Between $72,000 And $132,000 | Between $73,000 And $136,000 |
| Highest paying City | San Francisco, CA | San Bruno, CA |
| Highest paying state | California | California |
| Best paying company | Atlassian | The Citadel |
| Best paying industry | Transportation | Start-up |
There are a few differences between a customer service senior engineer and a software engineer in terms of educational background:
| Customer Service Senior Engineer | Software Engineer | |
| Most common degree | Bachelor's Degree, 39% | Bachelor's Degree, 73% |
| Most common major | Electrical Engineering | Computer Science |
| Most common college | Northwestern University | Harvard University |
Here are the differences between customer service senior engineers' and software engineers' demographics:
| Customer Service Senior Engineer | Software Engineer | |
| Average age | 41 | 39 |
| Gender ratio | Male, 68.7% Female, 31.3% | Male, 78.0% Female, 22.0% |
| Race ratio | Black or African American, 3.4% Unknown, 4.6% Hispanic or Latino, 9.3% Asian, 10.3% White, 72.2% American Indian and Alaska Native, 0.1% | Black or African American, 4.4% Unknown, 4.8% Hispanic or Latino, 8.1% Asian, 34.0% White, 48.5% American Indian and Alaska Native, 0.2% |
| LGBT Percentage | 5% | 8% |