Customer service supervisor jobs in Bellevue, NE

Key Responsibilities: Customer Service Serve as a primary contact for customer inquiries via phone, email, and chat. Provide product information, pricing details, availability, and order status updates. Resolve customer issues efficiently and escalate complex matters to the appropriate departments. Maintain detailed customer records and ensure accurate data entry within CRM or ERP systems. Manage returns, replacements, and warranty requests according to company policies. Sales Support Assist sales representatives with quotes, proposals, contracts, and order documentation. Prepare and process purchase orders, sales orders, invoices, and shipping documents. Track open orders and follow up on pending items with internal teams such as production, logistics, and finance. Support sales reporting by compiling data, generating dashboards, and monitoring performance metrics. Coordinate with marketing for sales materials, product catalogs, and promotional campaigns. Communication & Coordination Collaborate across departments to ensure accurate order fulfillment and customer satisfaction. Communicate changes in product availability, lead times, or special requirements to both customers and internal teams. Schedule and support customer meetings, demos, and follow-ups for the sales team. Administrative Duties Maintain organized files, order records, and customer databases. Assist in updating pricing sheets, product lists, and internal documentation. Support onboarding of new customers or distributors with required forms and documentation. Qualifications: High school diploma or equivalent; associate or bachelor's degree preferred. 2+ years of experience in customer service, inside sales, or sales support. Strong communication and interpersonal skills. Proficiency in CRM/ERP systems (Salesforce, NetSuite, SAP, or similar). Excellent organizational and time-management abilities. Strong problem-solving skills and attention to detail. Ability to multitask and work in a fast-paced environment

Responsibility for leading operation of one or more plant value streams. Implements under the direction of the Value Stream Manager the Parker Lean system and Win Strategy to ensure a safe work environment, drive quality improvements, provide premier customer service, develop a qualified workforce, reduce operating costs, inventories and lead times through continuous improvements. Oversee day-to-day activities to meet daily, monthly, quarterly and annual expectations. Responsible for developing and leading associates, employment decisions and performance assessments of an assigned plant value stream(s). Responsible for leading all aspects of the plant value stream(s) under the direction of the Value Stream Manager to include: associate development, utilization of team consensus to evaluate decisions, ensure rapid implementation of decisions, budget development and adherence, employment decisions related to associates and performance assessment of Group Leaders and associates. Essential Functions The Value Stream Team Leader will meet with the Value Stream associates regularly. Reflecting on problems, solutions and challenges, thereby creating a culture of continuous improvement. Leads the plant value stream(s) in daily operations and continuous improvements, which include but are not limited to: supply chain, production control, manufacturing priorities and coordination between all shifts in the value stream. The Value Stream Team Leader will assist the Value Stream Manager to create continuous product flow, utilize pull systems and to level the workload. Create the basis for continuous improvement and employee empowerment by ensuring that standardized work and processes are followed, needed adjustments are implemented and the area is compliant with safety and 5S requirements. Instill and maintain a positive team atmosphere in the Value Stream(s); hold regular team meetings and assign team member tasks and coordinate support activities form departments outside of the team. Utilize PDCA in conjunction with Tracking Centers and Team Improvement Boards to ensure results. Provide effective cross training for Value Stream associates and backups from other value streams to assure the continuous smooth running of the value stream. Encourage team to stop and fix problems in order to get quality right the first time. Work with the Value Stream Manager to develop the future state value stream map and manage the plans to achieve it as documented in the Value Steam Tracking Center. In addition, the Team Leader works with the Group Leader and the Value Stream Team to maintain Team Improvement Boards. A visually controlled environment must be developed to assure no problems are hidden.

Our company culture is friendly, fun with healthy competition and rewards. Applied Industrial Technologies offers integrity, inclusion, and career advancement. Individual contributorship and ideas are encouraged and welcomed. We are hiring immediately for a full-time Customer Service Manager in Omaha, NE. As a leading industrial distributor (and Fortune 1000 company), we realize we are only as strong as our dedicated team. Selling millions of industrial products to all types of customers takes special skill and that's where you come in. This position is available to due promotion! This is a top performing service center location. Why join us? Applied is listed as one of the World's Best Employers by Forbes for 2021. We are #7 in the top 50 Industrial Distributors for 2024, we have earned the Outstanding Employer Support award from the US Navy, and we are a GSA approved vendor. You'll receive rewards and resources to fulfill you both professionally and personally. In addition to competitive pay including bonus opportunities, and all the benefits you'd expect from an industry leader (401K, insurance, time off, employee assistance, etc.) you will also enjoy: A LASTING CAREER - Career paths are available in sales, operations, or management throughout the country. Professional development, training, and tuition reimbursement. Team oriented company culture where it's called work for a reason but have fun in the process. Customers can hear that in your voice. Join a local team with company backing. Great work / life balance. What you'll do: In our fast-paced team environment, you will collaborate with our customers and Omaha team to find products and services, solve customer needs, and build ongoing business relationships. Manage and lead / participate in day-to-day service center operations. This position reports directly to our General Manager. Hire, train, and develop service center personnel Manage internal service center operations to meet/exceed P&L objectives including inventory, AR / DSO, AP Meet customer and shipment metrics including time to fill, expediting orders, and quoting Review and complete monthly reports as well as overseeing petty cash balancing Ensure that customer relations are maintained at a high level Use key metrics to evaluate and recommend best practices for operations Qualifications: Build a team. Your mission is to meet / exceed sales and profit goals by developing a productive, positive environment where associates want to succeed and grow personally and as a team. 2+ years sales or customer service leadership experience in a business-to-business transactional environment. Supervisory/management experience preferred High school diploma or GED Written and verbal communication skills, including English grammar Computer skills including Excel.. ERP / SAP experience a plus Analytical skills, inventory management experience preferred Industrial sales / distribution experience a plus Clean driving record / MVR This position is not eligible for relocation benefits and is expected to be performed on site. Candidates must be authorized to work in the US. We are not able to offer sponsorship of work visas for this position. Apply now for immediate consideration. We look forward to learning about you! #LI-RH1 Founded in 1923, Applied Industrial Technologies (NYSE: AIT) is a leading value-added distributor and technical solutions provider of industrial motion, fluid power, flow control, automation technologies, and related maintenance supplies. Our leading brands, specialized services, and comprehensive knowledge serve MRO and OEM end users in virtually all industrial markets through our multi-channel capabilities that provide choice, convenience, and expertise. Applied Industrial Technologies is built on a philosophy that puts people first. We are an equal opportunity employer, and we are committed to a workforce in which we enforce fair treatment and provide growth opportunities for everyone. All qualified applicants will receive consideration for employment regardless of age, race, color, national origin, genetics, religion, gender, marital status, physical or mental disability, or any other characteristic protected by applicable laws, regulations, and ordinances.

Groome Industrial Service Group is a growing company headquartered in Denville, NJ, providing specialty maintenance services nationwide for several industries including natural gas-fired power generation, shipping, manufacturing, pharmaceutical and aerospace. This position will be reporting into our Council Bluffs Iowa office. Reporting to the Director of IT, the ideal candidate will be a hands-on specialist to lead the design and build of our Dynamics 365 Sales environment from the ground up, shaping a brand-new implementation that includes entity structures, forms and views, business process flows (BPFs), and an intuitive, efficient UI/UX for the core sales platform. Why work for Groome Industrial Service Group? Health and Safety is our #1 priority 24/7/365! Competitive wages - the salary range for this position is $80,000 - $100,000 per year. Paid time off, comprehensive health benefits coverage after 60 days of full-time employment. 401(k) after the eligibility period with company matching component. Opportunities for growth and development in your career. Positive and safe work environments. Key Responsibilities: Develop, configure, and customize Dynamics 365 Sales entities, forms, views, and dashboards. Design and implement Business Process Flows (BPFs) to support streamlined sales processes. Enhance UI/UX using out-of-the-box tools and low-code components. Implement business rules and conditional logic for form behavior. Collaborate with Business Analysts to translate requirements into technical solutions. Document configurations and provide knowledge transfer to internal teams. Stay current with Dynamics 365 and Power Platform updates and best practices. Contributing to and leading ad hoc projects, as necessary and assigned by your manager. Requirements: University degree in Computer Science, Information Technology, Information Systems, or relevant field or equivalent experience and certifications 2+ years experience with Microsoft Power Platform, including Power Automate, Dynamics 365 model-driven apps (forms and views), and Dataverse Experience with building, maintaining, and supporting workflows that support sales processes Excellent written and verbal communication skills Ability to work independently and collaboratively in a fast-paced environment. Some travel maybe required to gather an understanding of existing business processes or facilitate project implementations Preference given to Dynamics 365 certification holders Because this role requires regular onsite work, candidates must live in Council Bluffs, IA or be able to commute reliably from a nearby area. For additional information about our company, visit us at ************************* Groome Industrial Service Group is an Equal Opportunity Employer. E.O.E./M/F/Disability/Veteran

Start Date: January 26, 2026 - Training is 6 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $25 per hour Toast is driven by building the all-in-one restaurant platform that helps restaurants operate their business, increase sales, engage guests, and keep employees happy. Bready* to make a change? As a Senior Customer Care Specialist - International, you will provide a world-class experience to our Toast Customers through answering incoming customer questions from multiple channels including phone, chat, and email. You are driven with purpose to resolve solutions and act as a Toast expert to help Toast's customers thrive. You are hungry to learn, deliver a hospitality mindset, and are excited to showcase our rapidly expanding hardware and software suite. To thrive as a Senior Customer Care Specialist at Toast, you are resilient, motivated to deliver high quality customer interactions, and excel in ambiguous environments. About this roll* Leverage your Toast product knowledge and customer service skills to answer incoming calls, chats and/or casework from Toast Customers Deliver a top tier customer experience through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers Conduct Toast procedures to escalate and coordinate the customer response in accordance with Toast values Expand your knowledge of Toast's hardware and software weekly through professional development time, trainings, knowledge base articles, and the experience gained from performing the roll Do you have the right ingredients*? 2 + years of experience in a role responsible for customer satisfaction and championing the customer experience Success operating independently and navigating competing priorities in a constantly changing environment Proven track record of success navigating and troubleshooting technical tools, for instance a Apple laptop and Android based software + Toast-native hardware Strong verbal and written communication, organizational, and influencing skills Special Sauce* (Non-essential Skills/Nice to Haves) Experience answering incoming phone calls, emails, and chats through a ticketing system Experience working in the tech industry or for a SaaS company Open to schedules that may include weekends, holidays and nights AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

Monitors customer interactions and reviews and analyzes customer feedback to evaluate overall customer experience. Assigns root cause and identifies systemic quality problems. Assists with implementation of quality improvement action plans. Accurately compares measurements between team, vendors and client partners and reports findings from complaints and call monitoring to the client, internal, and vendor teams. Makes recommendations on quality initiatives. + Monitors calls for timeliness of answer, active listening, request/issue identification, correct call hold, professionalism, compliance requirements, request/issue resolution, and appropriate closing. + Analyzes survey results for improving communication process and providing feedback to the communication owners. + Utilizes quality monitoring program to compile and track performance at individual, functional, and program levels. + Provides feedback to agents and managers based on observed strengths and improvement opportunities. + Analyzes readership, comprehension and application of communicated actions. + Serves as a resource and escalation point for all lines of business so that reviews of calls are accurate for technical content and employees are provided with the correct policies, procedures, and/or reference materials. + Uploads communications to system after obtaining necessary approvals. + Identifies trends in service and provides that data to the training team to enhance current training. + Documents customer/call communications processes. + Provides call quality metrics data to generate and maintain volume forecasts to support management with scheduling and staffing needs. + Participates in brainstorming sessions to improve call system, communications processes, customer satisfaction, agent processes and agent effectiveness. + Assists in implementation of operational process improvement initiatives on a regular basis, as well as through long-term projects. + Coordinates with client and other Quality team members to obtain content for agent communications. + Develops and distributes new agent communications, researching content and obtaining appropriate feedback and reviews as needed. + Identifies agent communication needs and makes recommendations to Call Center management. **Minimum Qualifications** + Associate's Degree or equivalent relevant experience + Professional Certifications or License preferred; + 5-8 years of experience in call center, quality control, quality assurance and/or training. **Other Job Specific Skills** + Extensive experience with quality assurance program creation or execution. + Extensive Experience with call center call monitoring/recording software. + Exceptional customer service and problem-solving skills. + Ability to explain and present ideas clearly and concisely to diverse audiences, using appropriate language. + Excellent analytical skills and strong decision-making abilities. + Proven ability to achieve and maintain departmental quality standards. + Superb Internet software and Windows operating systems and software skills. + Exceptional ability to train and develop new and existing support agents. + Excellent interpersonal, facilitation, and relationship management skills. + Demonstrated ability to effectively communicate and interact with interdepartmental staff and across organizational lines. + Critical thinker with the ability to solve complex problems; able to apply quality improvement techniques. + Great coordination skills across multiple departments of the Customer system. **Compensation Ranges** Compensation ranges for ASM Research positions vary depending on multiple factors; including but not limited to, location, skill set, level of education, certifications, client requirements, contract-specific affordability, government clearance and investigation level, and years of experience. The compensation displayed for this role is a general guideline based on these factors and is unique to each role. Monetary compensation is one component of ASM's overall compensation and benefits package for employees. **EEO Requirements** It is the policy of ASM that an individual's race, color, religion, sex, disability, age, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, disability, or age. All decisions on employment are made to abide by the principle of equal employment. Physical Requirements The physical requirements described in "Knowledge, Skills and Abilities" above are representative of those which must be met by an employee to successfully perform the primary functions of this job. (For example, "light office duties' or "lifting up to 50 pounds" or "some travel" required.) Reasonable accommodations may be made to enable individuals with qualifying disabilities, who are otherwise qualified, to perform the primary functions. **Disclaimer** The preceding job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications required of employees assigned to this job. $24.09/hour EEO Requirements It is the policy of ASM that an individual's race, color, religion, sex, disability, age, gender identity, veteran status, sexual orientation or national origin are not and will not be considered in any personnel or management decisions. We affirm our commitment to these fundamental policies. All recruiting, hiring, training, and promoting for all job classifications is done without regard to race, color, religion, sex, veteran status, disability, gender identity, or age. All decisions on employment are made to abide by the principle of equal employment.

Career-defining. Life-changing. At iRhythm, you'll have the opportunity to grow your skills and your career while impacting the lives of people around the world. iRhythm is shaping a future where everyone, everywhere can access the best possible cardiac health solutions. Every day, we collaborate, create, and constantly reimagine what's possible. We think big and move fast, driven by our commitment to put patients first and improve lives. We need builders like you. Curious and innovative problem solvers looking for the chance to meaningfully shape the future of cardiac health, our company, and your career About This Role: Position: Program Manager, Customer Experience Location: Remote - National US About this role: The Customer Experience team is responsible for partnering both internally and externally, including sales and commercial team along with key stakeholders at large health systems, to design and execute solutions that improve efficiency and outcomes. Scope of Work: * Ability to perform role effectively for an average of 6 opportunities concurrently. * Support customer clinical, operational, financial goals via designing customer journeys to drive adoption of the Zio Service. * Align with brand priorities to ensure the customer experience (CX) is streamlined, personalized, and optimized. * Responsible for creating and leading end-to-end customer experience strategy and differentiated solutions informed by insights, analytics, and best practices. * Differentiate iRhythm as a trusted partner in ambulatory cardiac monitoring through the creation of operational efficiencies and standardization of care for patients with cardiac arrhythmias. * Partner with key stakeholders (Director + VP of Cardiovascular Service Line, Population Health, Chief of Cardiology + EP, etc.) within large health systems to align on goals and success metrics of cardiac programs, identify challenges with current cardiac monitoring program, and recommend solutions that enable health systems to optimize their program * Leverage career experience and iRhythm tools to create standardized, reproducible experiences for customer engagements * Collaborate closely with CX Senior Manager peers, with iRhythm area sales leadership and cross-functional team members such as EHR Integration Managers, Key Account Managers, Revenue Cycle Billing Managers, Clinical Operations and Customer Service to effectively meet the needs of our customers and drive adoption of the Zio service. * Accountable to prioritizing work that meets the needs of iRhythm business goals * Held accountable to performance metrics that demonstrate physician adoption across large health systems, contributing to the health of IRTCs business * Strategically partner with geographic sales team to understand their business plan, and how you can best support them impacting deep + broad penetration of their large health systems Requirements * Bachelor's degree required, Master's degree preferred: * Minimum of 6 years of related experience with a Bachelor's degree; or 4 years of experience in a similar role and a Master's degree. * Experience in device or clinical sales working with large health systems in a consultative capacity preferred, or experience working in healthcare in process improvement, cardiovascular leadership, or clinical degree preferred * Key attributes: Ability to influence across teams with strong teamwork and collaboration; ability to quickly build trust with sales team, cross-functional partners, and customers as a strategic partner. Willingness to be flexible to the needs of IRTCs business goals, ability to quickly onboard and execute within role within 3-6 months * Strong communication and presentation skills * Ability to quickly analyze data to glean insights impactful to making recommendations to both sales partners and customers * Demonstrated ability to adapt quickly and deliver on strong performance during times of ambiguity and complexity * Strong understanding of the healthcare landscape and experience in cardiology preferred * Ability to multi-task and prioritize in a fast-paced environment * Proficiency with tools commonly used in a business environment including customer relationship management (Salesforce), Microsoft Office (Visio) * Must be able to travel up to 50%. Location: Remote - US Actual compensation may vary depending on job-related factors including knowledge, skills, experience, and work location. Estimated Pay Range $112,000.00 - $145,000.00 As a part of our core values, we ensure an inclusive workforce. We welcome and celebrate people of all backgrounds, experiences, skills, and perspectives. iRhythm Technologies, Inc. is an Equal Opportunity Employer. We will consider for employment all qualified applicants with arrest and conviction records in accordance with all applicable laws. iRhythm provides reasonable accommodations for qualified individuals with disabilities in job application procedures, including those who may have any difficulty using our online system. If you need such an accommodation, you may contact us at ********************* About iRhythm Technologies iRhythm is a leading digital healthcare company that creates trusted solutions that detect, predict, and prevent disease. Combining wearable biosensors and cloud-based data analytics with powerful proprietary algorithms, iRhythm distills data from millions of heartbeats into clinically actionable information. Through a relentless focus on patient care, iRhythm's vision is to deliver better data, better insights, and better health for all. Make iRhythm your path forward. Zio, the heart monitor that changed the game. There have been instances where individuals not associated with iRhythm have impersonated iRhythm employees pretending to be involved in the iRhythm recruiting process, or created postings for positions that do not exist. Please note that all open positions will always be shown here on the iRhythm Careers page, and all communications regarding the application, interview and hiring process will come from a @irhythmtech.com email address. Please check any communications to be sure they come directly from @irhythmtech.com email address. If you believe you have been the victim of an imposter or want to confirm that the person you are communicating with is legitimate, please contact *********************. Written offers of employment will be extended in a formal offer letter from an @irhythmtech.com email address ONLY. For more information, see *********************************************************************************** and *****************************************

Artech is the 10th Largest IT Staffing Company in the US, according to Staffing Industry Analysts' 2012 annual report. Artech provides technical expertise to fill gaps in clients' immediate skill-sets availability, deliver emerging technology skill-sets, refresh existing skill base, allow for flexibility in project planning and execution phases, and provide budgeting/financial flexibility by offering contingent labor as a variable cost. Job Title: Customer service / Onsite Support Location: Lincoln, NE Duration: 6+ Months Job Description: 1-2 years customer service/hospitality experience Strives to improve customer experience elements. Escalates complex problems to higher level of expertise within organization. Qualifications Customer service, customer care, call center experience Additional Information For more information, Please contact Anshul Kumar ************ ******************************

Bellevue University Bellevue, NE Hourly Wage, Varies Apply EasyApply Save Share Instant Answers Provided by company ? Part-time Employee Didn't find your answer? Log in to ask a question! * Details * Contact * Careers Date Posted December 1, 2025 Date Closes January 4, 2026 Requisition 532543 Located In Bellevue, NE Job Type Part-time Employee Compensation Hourly Wage, Varies Shift Custom SOC Category 39-3093.00 Locker Room, Coatroom, and Dressing Room Attendants Zipcode 68005 Name Cameron Byers Address 1000 Galvin Road South City, State and Zip Bellevue University Phone ************** This job is related other jobs in these career categories * Lodging " Locker Room, Coatroom, and Dressing Room Attendants Apply Similar Jobs 03 December ( 4 days ago ) Papio Bay Facility Attendant City of Papillion Papillion, NE Part-time 01 December ( 6 days ago ) Athletics Team Manager - Men's Soccer (Federal Work Study) Bellevue University Bellevue, NE Part-time 24 October ( 44 days ago ) Student Worker Men's Wrestling Iowa Western Community College Council bluffs, IA Bellevue University View More Jobs Job Questions? Ask Charlie Share Job Select a site to share this job to your social media: Share on Facebok Share on Twitter Share on LinkedIn Close Continue to Employer Application You are about to leave the Careerlink website to apply on the employer website. Get updates of new jobs into your inbox. Continue Skip ERROR SUCCESS

We are seeking a Customer Experience Manager to lead CX strategy and improvement efforts across our Customer Operations (front-of-house) experience-where customer loyalty, brand reputation, and operational excellence converge. In this role, you will serve as the primary CX partner to cross-functional leaders in Customer Operations, Product, Technology, and Customer Care, with a mandate to build a best-in-class, customer-centric experience across all our locations. This role is a **high-impact, high-visibility individual contributor role** . You will operate at a strategic level, often interfacing with VP- and Director-level leaders, while also engaging directly with frontline leadership to identify experience gaps and drive actionable improvements. The role will also focus on foresight-anticipating customer needs, shaping future-state experiences, and influencing how we measure success. This is a rare opportunity to shape and elevate our customer experience in a dynamic, operationally complex environment. You'll work with passionate leaders, high-visibility stakeholders, and a team committed to defining what great looks like-for our customers, our employees, and our brands. The starting salary for this role is $100K, commensurate with experience. **What You'll Do:** + Lead initiatives to create best-in-class experiences across high-volume, high-friction customer touchpoints + Own the end-to-end customer experience strategy for the Customer Operations domain, including communication, service recovery, rental pickup and drop off experiences + Partner with Insights & Analytics to shape CX narratives and drive data-informed decisions + Identify and prioritize CX breakdowns through VOC, operational data, and field feedback + Act as the first point of contact for field leaders on CX-related challenges and opportunities + Design, test, and iterate on new customer experience concepts in collaboration with Ops and Product + Present in ongoing and ad hoc cross-functional forums (e.g., weekly business reviews), often with VP-level stakeholders + Support the evolution of CX measurement strategies-including journey-level insights and forward-looking KPIs + Contribute to frontline enablement-whether through messaging, process design, or behavioral reinforcement **What We're Looking For:** + Bachelor's degree required. Degrees in Business, Hospitality, Industrial Engineering, or a related field preferred + 5-8 years of experience in Customer Experience or a related role with a strong operational lens and direct partnership with frontline leadership teams + Background in travel, hospitality, or other service-intensive industries where in-person experiences are core to the customer journey + Demonstrated success driving change across a matrixed organization, particularly in cross-functional or field support roles + Analytical and data-informed; comfortable using data to shape CX narratives and partnering with Insights & Analytics to inform priorities and gain stakeholder buy-in + High emotional intelligence and strong communication skills. Comfortable presenting to executives and connecting with frontline operators alike + Systems thinker with the ability to balance customer empathy with business impact + Curious, adaptable, and proactive. Constantly seeking to improve how things work for the customer and the business **What You'll Get:** + 40% off any standard Hertz Rental + Paid Time Off + Medical, Dental & Vision plan options + Retirement programs, including 401(k) employer matching. + Paid Parental Leave & Adoption Assistance + Employee Assistance Program for employees & family + Educational Reimbursement & Discounts + Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness + Perks & Discounts -Theme Park Tickets, Gym Discounts & more The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world. **US EEO STATEMENT** At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company. Individuals are encouraged to apply for positions because of the characteristics that make them unique. EOE, including disability/veteran

Job Description KFC Team Member (Customer Service & Food Production) Build a strong Foundation both professionally and personally with a career at KFC! We're looking for people who love serving customers, have experience in the restaurant industry and who want to be a part of the largest restaurant company in the world! If you want to build a great career while providing fast, fun and friendly service to our customers, KFC is the perfect place to learn, grow and succeed! We offer the following: A commitment to promote from within Training and mentorship programs Scholarship opportunities Reward and recognition culture Competitive Pay Flexible schedules- day, night and evening shifts Employee meal discount program Career advancement and professional development opportunities Medical benefits Health and Wellness programs PERKS! Discounts on various offers Next Day pay available KFC Foundation Programs include FREE college tuition at WGU, $1 per $1 Savings Match Program, Hardship Assistance Program plus more! The responsibilities of the team member will include: Interaction with customers: receiving orders, processing sales and monies and managing customer issues. Preparation of products. Maintaining quality of product. Monitoring all service equipment. Uncompromising standards in maintaining a clean and safe work environment (per Labor Board and OSHA regulations and Company standards), Unloading, stocking and maintaining required inventory level. Champions recognition and motivation efforts Requirements: The ideal candidates must want to have fun serving great food to our customers! Must be at least 16 years of age Accessibility to dependable and reliable transportation Excellent communication skills, management/leadership and organizational skills. Physical dexterity required (the ability to move up to 50 lbs. from one area to another). Attendance and Punctuality a must Operating of cash register as needed and making change for other cashiers. Basic Math skills Complete training certification Enthusiasm and willingness to learn Team player Commitment to customer satisfaction Strong work ethic

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Skills Set Required: At least two years of customer service experience in a fast paced environment. Or 1 year medical terminology education/experience with 1 year of customer service experience. Must be career oriented, punctual, and willing to work nontraditional schedule. Strong ability to multi-task and leverage various systems to support one customer. Length of Assignment: Successful candidates could be considered temp to perm after 120 days Scheduled to start November 7th. Requesting 2 Spanish bi-lingual candidates (must be able to speak English clearly and distinctly). Bi-lingual rate will receive a 10% differential once training is complete and released to the floor. Work schedule is 9:00 to 6:00 while in training. Flex schedule between 9:00 am and 7:00 pm once assigned to teams. Pay rate: $13.00 Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

Lumen connects the world. We are igniting business growth by connecting people, data and applications - quickly, securely, and effortlessly. Together, we are building a culture and company from the people up - committed to teamwork, trust and transparency. People power progress. We're looking for top-tier talent and offer the flexibility you need to thrive and deliver lasting impact. Join us as we digitally connect the world and shape the future. **The Role** The **Customer Success Executive** is a customer-facing role that ensures our largest customers are wildly successful in delivering on their critical business objectives through leveraging their current Lumen solutions. This is accomplished by viewing our products from the customers' perspective, monitoring early indicators of customer health, proactively addressing their concerns, and helping them better use our technology to meet their corporate goals and objectives. With established trust and loyalty, this role seeks to naturally progress and expand the partnership through identifying potential up-sell and cross-sell opportunities and engages sales accordingly. **The Main Responsibilities** + Build **long-term, value-based relationships** with decisionmakers and influencers to understand the customer's landscape and establish loyalty + **Manage overall customer metrics** , including usage data, health indicators and renewal dates to align with customer objectives + Evaluate **product and portal** **adoption maturity level** to address roadblocks and provide best practices and a prescriptive approach to address needs + Construct and implement a **customer success plan** across all steps of the lifecycle, setting expectations for each milestone, ensuring personalized value, and driving positive customer experience to achieve desired outcomes + **Recognize opportunities for expansion** based on knowledge of the Lumen portfolio, partnering with sales as necessary + Implement **revenue management practices** driving accountability and goal alignment, revenue retention and growth strategies including value realization, renewal execution, risk management and customer growth + **Manage risks to customer success,** identify root causes, define and activate solutions, and deploy cross-functional support to resolve + Partner with sales, delivery & support to set proper expectations and ensure **successful deployment of solutions and services** + Responsible for defining and executing **renewal strategy** via clear alignment of customer priorities and roadmap, incorporating on-net migrations, managing writedowns positively impacting Lumen profit margins **What We Look For in a Candidate** + Experience: 7+ years customer success or account management experience + Education Level: Bachelor's Degree or equivalent work experience + Experience in working with complex, Fortune 500, multi-divisional, international customer + Comfortable presenting, consulting, and advising at C-level and other executives + Assertive verbal and written communications skills with ability to build strategic relationships (deep and wide) within organizations + Ability to work closely with the customer and effectively negotiate directly with the customer and internally on their behalf + Strong analytical skills with the ability to translate data into customer insights and leverage with customer engagement strategies + Experience in collaborating and guiding cross-functional teams (e.g. Sales, Product, Marketing, Service Delivery) + Brings strong technology and data networking knowledge with technical aptitude to stay current in evolving technology sector + Effective and confident decision making based on business and financial principles + Working knowledge of MS Office suite **Compensation** This information reflects the anticipated base salary range for this position based on current national data. Minimums and maximums may vary based on location. Individual pay is based on skills, experience and other relevant factors. Location Based Pay Ranges: $86,825 - $115,763 in these states: FL Lumen offers a comprehensive package featuring a broad range of Health, Life, Voluntary Lifestyle benefits and other perks that enhance your physical, mental, emotional and financial wellbeing. We're able to answer any additional questions you may have about our bonus structure (short-term incentives, long-term incentives and/or sales compensation) as you move through the selection process. Learn more about Lumen's: + Benefits (**************************************************** + Bonus Structure \#LI-Remote **What to Expect Next** Requisition #: 340886 **Background Screening** If you are selected for a position, there will be a background screen, which may include checks for criminal records and/or motor vehicle reports and/or drug screening, depending on the position requirements. For more information on these checks, please refer to the Post Offer section of our FAQ page (************************************* . Job-related concerns identified during the background screening may disqualify you from the new position or your current role. Background results will be evaluated on a case-by-case basis. Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. **Equal Employment Opportunities** We are committed to providing equal employment opportunities to all persons regardless of race, color, ancestry, citizenship, national origin, religion, veteran status, disability, genetic characteristic or information, age, gender, sexual orientation, gender identity, gender expression, marital status, family status, pregnancy, or other legally protected status (collectively, "protected statuses"). We do not tolerate unlawful discrimination in any employment decisions, including recruiting, hiring, compensation, promotion, benefits, discipline, termination, job assignments or training. **Disclaimer** The job responsibilities described above indicate the general nature and level of work performed by employees within this classification. It is not intended to include a comprehensive inventory of all duties and responsibilities for this job. Job duties and responsibilities are subject to change based on evolving business needs and conditions. In any materials you submit, you may redact or remove age-identifying information such as age, date of birth, or dates of school attendance or graduation. You will not be penalized for redacting or removing this information. Please be advised that Lumen does not require any form of payment from job applicants during the recruitment process. All legitimate job openings will be posted on our official website or communicated through official company email addresses. If you encounter any job offers that request payment in exchange for employment at Lumen, they are not for employment with us, but may relate to another company with a similar name.

The Bilingual Contact Center Supervisor will oversee and assist customer service employees in the performance of their job duties such as responding to customer inquiries and resolving issues or complaints. Must be fluent in Spanish and English. Job Duties and responsibilities (including, but not limited to): Supervise and manage multiple client programs and/or programs exceeding 20 representatives. Peer-to-peer advocacy on behalf of the clients. Responsible for client communications, conflict resolution, and compliance on client deliverables and revenue. Provides strategic and analytic insight to clients in regard to operational issues, solutions, and ways of improving business operations (reduce costs, contacts, improve satisfaction, quality etc.). Has the ability to look across and manage across functional areas keeping abreast of status and issues and remaining proactive in supporting your clients. Reviews of all major deliverables (i.e. strategic brief, function spec, tech spec, etc.) to ensure quality standards and client expectations are met with each of your clients. Ensure that client issues are dealt with in an efficient manner, informing the Operations Manager of any critical issues that may arise. Assists in the management of the project team and functional department in order to maintain a continuous knowledge of project status in order to identify potential issues and/or opportunities within or related to the project. Ensures that all processes and procedures are completed, quality standards are met and exceeded and are profitable. Other duties as required. Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties, or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Skills and Specifications: Ability to think strategically. Detail-oriented with a focus on process improvement. Technical and process competence. Excellent management and supervisory skills. Motivated, self-directed, goal-oriented, persistent, and skilled internal and external negotiator. High level of initiative and work well in a team environment. Ability to guide and lead the team to achieve client goals. Excellent written and oral communication skills. Handles stressful situations and deadline pressures well. Plans and carries out responsibilities with minimal direction. The ability to identify and troubleshoot customer and program problems that exist and effectively resolve and/or communicate needed resolution/escalation via application enhancements, or operational process changes. Previous Contact Center supervisory experience. Strong leadership and coaching ability. Excellent written/verbal/interpersonal communication skills sufficient to communicate and interact effectively with customers and co-workers. Knowledge of Technology and Processes. Ability to communicate KPIs effectively. Strong Computer Skills with proficiency in Excel and Word. Previous experience in balancing staff motivation with accountability. Good organization skills with the ability to multi-task Excellent command of the English language, and good use of grammar skills. General knowledge of basic math skills, and ability to calculate percentages. Requirements: Bachelor's or Associate degree preferred. At least three years of customer service experience required. Previous experience in a supervisory role preferred. Must be fluent in Spanish and English language. Attendance and Punctuality: Regular attendance and punctuality are vital attributes for all employees and critical for our staff as we are the role models for our organization and future leaders. It is important for employees to attend work regularly and to arrive at work on time, because failure to do so detrimentally affects employee morale and productivity throughout North End Teleservices, LLC. DEI Competencies Diversity equity and inclusion as a leadership competency is a measure of success within NET. Cultural competence: Understand multiple frameworks, values, and norm. Demonstrates an ability to flex style when faced with myriad dimensions of culture to be effective across cultural contexts. Negotiation: Negotiates and facilitates cultural differences, conflicts, tensions, or misunderstandings. Judgment: Can discern when to inquire, advocate, drive, or resolve more decisively. Continuous learning: Commits to continuous learning/improvement in diversity, inclusion, and cultural competence. Corporate communications: Acknowledge and address possible unfavorable impact. Corporate Social Responsibility: Influences media and marketplace via communication and community outreach to competitively position the organization. Brand Management: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to: Enhance the supply chain and Increase market share, revenues, and loyalty. External Market Knowledge: Understands and is current on global and local trends/ changes and how they inform and influence D&I. Supplier Diversity: Identifies, partners, and leverages relationships with key external diverse suppliers, organizations, and customers to Enhance the supply chain and Increase market share, revenues, and loyalty. North End Teleservices is an equal opportunity employer and is committed to diversity in its workforce. North End Teleservices recruits qualified applicants without regard to characteristics such as race, color, national origin, religion, gender, gender identity, sexual orientation, disability, veteran status, age, marital status, citizenship status, or any other status protected by law.

Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries. We are currently looking for a Lab Services Supervisor to join our growing team! JOB SUMMARY Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times. ESSENTIAL RESPONSIBILITIES * Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines. * Perform internal audits of processes and ensure accurate performance and interpretation of test results, * Supervise training of new and current laboratory personnel in procedures and protocols * Provide feedback for and administer laboratory personnel reviews * Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) * Process samples and ability to perform all roles that report to supervisor * Perform analyses in various laboratory areas * Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends * Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary * Work closely with the Operations and Technical Managers and assists when needed * Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team * Responsible for the safety of oneself and others working within their area * Responsible for the completion of required training SUPERVISION * Supervision and oversight of up to 50 incumbents, dependent on Lab volume. MINIMUM QUALIFICATIONS * Bachelor's degree in Life Science or 5+ years of Micro Lab Experience * Two years of analytical laboratory experience * Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure * Knowledge of LIMS and Microsoft Office Products software. * Two years of experience managing personnel * Training in general laboratory practices PHYSICAL DEMANDS * Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components * Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens * Noise level varies from quiet to loud * Temperature varies from hot to cold * Interactive and fast-paced team oriented tasks * Overnight Travel is required at the discretion of management * Regularly lift and/or move up to 25 pounds. Benefits: * Progressive 401k Retirement Savings Plan * Employer Paid Short- Term and Long-Term Disability, and Life Insurance * Group Medical * Tuition Reimbursement * Flexible Spending Accounts * Dental * Paid Holidays and Time Off * Many positions which qualify for the company bonus program Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.

**It's fun to work in a company where people truly BELIEVE in what they're doing!** The Senior Customer Solutions Engineer brings creativity, curiosity and passion to the role working with our modernization products. They are technically versatile and deliver differentiated exceptional customer experiences to Rocket's customers. This role will be in our IBM System Z Professional Services team working on customer engagements to help install, configure, implement, and provide training for the IBM IMS Tools product family and various other IBM Mainframe products. The ideal candidate will have deep technical knowledge of IMS and related IBM z Systems technologies, strong communication skills, and a passion for helping clients achieve operational excellence. **Core Technical Skills:** + Install, configure and manage IMS in a parallel sysplex environment + IMS systems programming + Establishing policies and procedures pertaining to database management, DR, security, maintenance and utilization + Reviewing new versions of IMS for functionality, advising how they benefit the client + Evaluating change requests and determine impact to assigned clients + Vendor consultations for problems and questions + DR recovery of application objects + Troubleshooting and solving production database issues + Demonstrated ability to respond quickly and effectively to support requests from multiple clients + Supporting multiple customer for after hours on-call **Database Skills:** + Database Administration + Knowledge of IMS database organization using access methods of VSAM and OSAM + Full function database organization types + HSAM, HISAM, SHISAM, HDAM, HIDAM, INDEX, GSAM + Definition and use of LOGICAL databases + HALDB (partitioned): PHDAM, PHIDAM, ILDS, PSINDEX, etc. + Fast Path databases (DEDBs) + Database Design and related utilities + DBD source coding and DBDGEN + PSBGEN source coding and PSBGEN + How databases are processed using secondary indexes (PROCSEQ=) + Correct usage of PROCOPT= to minimize database locking + ACBGEN + Online Change + IMS commands related to ACB and FORMAT changes + Database monitoring + Space management + Database dataset space reporting for proactive outage avoidance. + How to immediately fix an out of space condition for a VSAM database dataset **Integration Skills:** + Coding and usage of IMS reorganization utilities (including IBM, BMC, CA) + Unload + Prefix resolution + Reload + Prefix update + Secondary index build + Image copy + Pointer checker + Support planned (disaster recovery) and unplanned (emergency) database recovery activities + Knowledge of log archive and change accumulation utilities + How to perform a log archive on demand + Knowledge of IMS DB recovery utility + How to use DBRC to generate JCL for forward recovery and point-in-time database recovery + Identification and resolution of performance issues + Online tracing - Usage of IMS TRACE commands and associated utilities for spot monitoring of online program/transaction activity + Extracting information from IMS logs using DFSERA10 and related utilities DFSUTR20 and DFSUTR30 + Use of DFSDDLT0 utility to access data + Program/transaction monitoring - Familiarity with usage of IBM's IMS performance Analyzer product is a plus + Using DBRC to monitor database activity **Education and Experience:** + Bachelor's Degree, or equivalent experience + 8 + years as a Systems Programmer or other similar position + 4+ years customer facing consulting experience + Development, application lifecycle or change management experience is a plus **Preferred Qualifications:** + Proven critical thinking, analytical and troubleshooting skills + Excellent interpersonal, relationship management and communication skills. + Excellent time management skills + Previous customer facing consulting experience **Travel Requirements:** Up to 10% **Information Security:** Information security is everyone's responsibility. A fundamental principle of information security at Rocket Software is that all individuals in the organization have a responsibility for the security and protection of company information and IT Resources over which they have control, according to their role. **Diversity, Inclusion & Equity:** At Rocket we are committed to an inclusive workplace environment, where every Rocketeer can thrive by bringing their full selves to work. Being a Rocketeer means you are part of our movement to continually drive inclusivity, diversity and equity in our workforce. \#LI-MM1 \#LI-Remote The base salary range for this role is $85,820.00 - $107,275.00 /year. Exact compensation may vary based on skills, experience, and location. . **What Rocket Software can offer you in USA:** **Unlimited Vacation Time as well as paid holidays and sick time** **Health and Wellness coverage options for Rocketeers and dependents** **Life and disability coverage** **Fidelity 401(k) and Roth Retirement Savings with matching contributions** **Monthly student debt benefit program** **Tuition Reimbursement and Certificate Reimbursement Program opportunities** **Leadership and skills training opportunities** EOE M/F/Vet/Disability. Rocket Software Inc. is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. Rocket Software Inc. is also committed to compliance with all fair employment practices regarding citizenship and immigration status. Rocket is committed to working with and providing reasonable accommodation to individuals with physical and mental disabilities. If you need special assistance or an accommodation while seeking employment, please call: ************ or send an email to *************************. We will make a determination on your request for reasonable accommodation on a case-by-case basis. As part of our commitment to a safe and trustworthy workplace, we include background and reference checks in our hiring process. _It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability._ _If you like wild growth and working with happy, enthusiastic over-achievers, you'll enjoy your career with us!_ Companies around the world trust Rocket to solve their most complex business challenges by powering their critical infrastructure, business processes, and data. We help extend the value of these assets, enabling our customers to embrace the potential of cloud and mobile computing, advanced analytics, and the innovations of tomorrow. From the clothes we wear to the cars we drive, Rocket solutions power the back-end systems that thousands of brands rely on every day. At Rocket, software is about more than just code-it's about people. We are passionate problem-solvers, working to make a difference for others. Our foundation is built on empathy, humanity, trust, and love, and we strive to embody these core values in everything we do. Whether we're serving our customers, partners, or fellow Rocketeers, we are committed to treating everyone with the respect and care they deserve. Founded in 1990, Rocket Software is headquartered in Waltham, Massachusetts, and has 20 offices worldwide, bringing people and technology together to build a better future.

Start Date: January 26th- Training is 10 weeks on-site in the Omaha, NE office. There is no PTO allowed during training. Location: Omaha, NE Office - 1926 S 67th St, Suite 200, Omaha NE 68106. You will be expected to be in office 2 days a week, post training. Hourly Rate: $25 per hour Toast is driven by building the restaurant platform that helps restaurants adapt, take control, and get back to what they do best: building the businesses they love. Bready * to make a change? The Toast Enterprise Customer Care team delivers Expert level award-winning technical support to our large client brands. Working with corporate restaurant teams, national franchises and international locations. Providing answers to incoming customer questions from multiple channels including phone, chat, and email. About this roll * (Responsibilities) Communicate and collaborate effectively with our Enterprise customers, resolve complex customer inquiries, and increase customer satisfaction. Perform thorough troubleshooting and probing analysis with the customer regarding hardware, software, general billing inquiries, payment processing, and networking. Able to conduct split-half problem analysis to narrow the scope of issues, discover the root cause to determine where the errors are quickly and effectively resolve issues. Update and maintain accurate customer records in Salesforce. Analyze customer data to identify performance trends and analytics to improve customer experience. Deliver a top tier customer experience over the phone through creative problem-solving and consistent probing, to craft accurate & timely outcomes for Toast Customers. Understand technology issues by asking questions, listening, asking follow-up questions, taking detailed notes and providing accurate time estimates for next steps. Do you have the right ingredients *? (Requirements) 2+ years experience in a Technical Support role responsible for customer satisfaction and championing the customer experience. Able to perform root cause analysis to understand unique situations and deliver solutions. Success operating independently and navigating competing priorities in a constantly changing environment. Excellent communication, organizational, and influencing skills. Special Sauce * (Nonessential Skills/Nice to Haves) Business to business technical support. Possess a high level of product knowledge of POS hardware: the function of different devices and how they operate in a restaurant environment. Open to schedules that may include weekends, holidays and nights. AI at Toast At Toast we're Hungry to Build and Learn. We believe learning new AI tools empowers us to build for our customers faster, more independently, and with higher quality. We provide these tools across all disciplines, from Engineering and Product to Sales and Support, and are inspired by how our Toasters are already driving real value with them. The people who thrive here are those who embrace changes that let us build more for our customers; it's a core part of our culture. Our Spread of Total Rewards We strive to provide competitive compensation and benefits programs that help to attract, retain, and motivate the best and brightest people in our industry. Our total rewards package goes beyond great earnings potential and provides the means to a healthy lifestyle with the flexibility to meet Toasters' changing needs. Learn more about our benefits at ******************************************** *Bread puns encouraged but not required The starting pay rate for this role is below. Please note, there is not a range for this role, the number listed below is the rate.Pay Rate$25-$25 USD Diversity, Equity, and Inclusion is Baked into our Recipe for Success At Toast, our employees are our secret ingredient-when they thrive, we thrive. The restaurant industry is one of the most diverse, and we embrace that diversity with authenticity, inclusivity, respect, and humility. By embedding these principles into our culture and design, we create equitable opportunities for all and raise the bar in delivering exceptional experiences. We Thrive Together We embrace a hybrid work model that fosters in-person collaboration while valuing individual needs. Our goal is to build a strong culture of connection as we work together to empower the restaurant community. To learn more about how we work globally and regionally, check out: ********************************************* Apply today! Toast is committed to creating an accessible and inclusive hiring process. As part of this commitment, we strive to provide reasonable accommodations for persons with disabilities to enable them to access the hiring process. If you need an accommodation to access the job application or interview process, please contact candidateaccommodations@toasttab.com. ------ For roles in the United States, It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability.

At Kelly Services, we work with the best. Our clients include 99 of the Fortune 100TM companies, and more than 70,000 hiring managers rely on Kelly annually to access the best talent to drive their business forward. If you only make one career connection today, connect with Kelly. Job Description Skills Set Required: At least two years of customer service experience in a fast paced environment. Or 1 year medical terminology education/experience with 1 year of customer service experience. Must be career oriented, punctual, and willing to work nontraditional schedule. Strong ability to multi-task and leverage various systems to support one customer. Length of Assignment: Successful candidates could be considered temp to perm after 120 days Scheduled to start November 7th. Requesting 2 Spanish bi-lingual candidates (must be able to speak English clearly and distinctly). Bi-lingual rate will receive a 10% differential once training is complete and released to the floor. Work schedule is 9:00 to 6:00 while in training. Flex schedule between 9:00 am and 7:00 pm once assigned to teams. Pay rate: $13.00 Additional Information Why Kelly? As a Kelly Services candidate you will have access to numerous perks, including: Exposure to a variety of career opportunities as a result of our expansive network of client companies Career guides, information and tools to help you successfully position yourself throughout every stage of your career Access to more than 3,000 online training courses through our Kelly Learning Center Group-rate insurance options available immediately upon hire* Weekly pay and service bonus plans

Job Description Certified Group is a leading North American provider of laboratory testing and audit and certification services. The Certified Group of companies includes Food Safety Net Services (FSNS), Certified Laboratories, EAS Consulting Group, Labstat International Inc., Advanced Botanical Consulting & Testing (ABC Testing Inc.), Microconsult Inc. and Micro Quality Labs Inc. The Certified Group provides analytical testing and regulatory guidance services in the food & beverage, dietary supplements & NHP, cosmetics, OTC, personal care, tobacco, cannabis, nicotine and hemp industries. We are currently looking for a Lab Services Supervisor to join our growing team! JOB SUMMARY Responsible for overseeing the daily workload and staffing placement in the Laboratory while working closely with the Management Team. Responsibilities includes training and mentoring employees; evaluating performance of assigned personnel, monitor performance action plans for employees, interviewing of applicants, improve operational efficiencies by focusing on customer service and maximizing production and profit; scheduling/staffing and directing work flow; maintain harmony in the workplace and professional business demeanor at all times. ESSENTIAL RESPONSIBILITIES Supervise laboratory operations to ensure compliance with FSNS Quality Manual, SOP's and quality control measures specified to maintain compliance with ISO 17025 guidelines. Perform internal audits of processes and ensure accurate performance and interpretation of test results, Supervise training of new and current laboratory personnel in procedures and protocols Provide feedback for and administer laboratory personnel reviews Directly address client needs as required and in collaboration with the Management Team. Oversee status of all results and reporting for clients on laboratory results as needed (including notification of out of specification results) Process samples and ability to perform all roles that report to supervisor Perform analyses in various laboratory areas Maintain a high degree of technical competence by reading scientific journals, attending professional workshops, and being aware of food industry issues and trends Ensure that the appropriate number of technicians are allocated are in the respective areas of the Laboratory; this will include shifting people when necessary Work closely with the Operations and Technical Managers and assists when needed Assisting with managing priorities and schedule such that individual goals as well as team goals are achieved with encouraged participation in the Food Safety Net Services Team Responsible for the safety of oneself and others working within their area Responsible for the completion of required training SUPERVISION Supervision and oversight of up to 50 incumbents, dependent on Lab volume. MINIMUM QUALIFICATIONS Bachelor's degree in Life Science or 5+ years of Micro Lab Experience Two years of analytical laboratory experience Familiarity with GMP , OSHA guidelines, FDA, BAM, APHA, and Compendium methods and procedure Knowledge of LIMS and Microsoft Office Products software. Two years of experience managing personnel Training in general laboratory practices PHYSICAL DEMANDS Dexterity of hands and fingers to operate a computer keyboard, mouse and to handle other communications/computer components Potential exposure to odors, fumes, airborne particles, hazardous chemicals, and microbiological pathogens Noise level varies from quiet to loud Temperature varies from hot to cold Interactive and fast-paced team oriented tasks Overnight Travel is required at the discretion of management Regularly lift and/or move up to 25 pounds. Benefits: Progressive 401k Retirement Savings Plan Employer Paid Short- Term and Long-Term Disability, and Life Insurance Group Medical Tuition Reimbursement Flexible Spending Accounts Dental Paid Holidays and Time Off Many positions which qualify for the company bonus program Certified Group values diversity in its workforce. The company is firmly committed to a policy of Equal Opportunity and will administer its policies in a manner that treats each employee and applicant for employment on the basis of merit. Certified Group will take affirmative action to seek out qualified applicants without regard to race, color, religion, sex, national origin, age, handicap, or veteran status.