Post job

Customer service supervisor jobs in Kennewick, WA

- 249 jobs
All
Customer Service Supervisor
Team Leader
Customer Service Associate
Service Advisor
Client Services Consultant
Customer Service Specialist
Service Manager
Front End Supervisor
Team Service Leader
Customer Service Representative
Service Supervisor
Contact Center Supervisor
Service Lead
Customer Specialist
Service Specialist
  • Front End Entry Level

    Albertsons Company Inc. 4.3company rating

    Customer service supervisor job in Hermiston, OR

    A Day in the Life: When you begin your job with us working on the front-end as a courtesy clerk, customer service associate, or cashier, you are taking a step towards an opportunity that can help you learn, grow, and even develop a long-lasting career! We know you're choosing to invest your time with us, and we are committed to doing the same for you through on-the-job and online learning opportunities! Whether you are here for your first job or your last, from groceries to health needs, you guide, inspire, and make all customers' visit memorable. We build belonging by creating a diverse and inclusive workforce so, if you have smiles to share, we'd love to have you on our team. What you bring to the table: * You take pride in the work you do, whether big or small. * You believe that food is central to all our lives. * Helping customers and fellow associates gives you energy. * Smiling and making others smile is your favorite. * You are eager, willing, and wanting to learn & grow. * You believe that being a part of your community matters. Why you will choose us: Albertsons Companies Inc. has always been a people-oriented business, and thoughtful people practices remain a core element of our company's philosophy. Our goal is to continue to bring people together around the joys of food and to inspire well-being and that starts with people like you bringing your unique self to our company and making it one person stronger and better! We also provide a variety of benefits including: * Diverse & Inclusive Work Culture * Competitive Wages Paid Weekly * Flexible work schedules * Associate discounts * Leaders invested in your training, career growth & development. * Health and welfare benefits for eligible employees (Medical, Dental, 401k and more!) * Vacation / Paid Time Off Our Values * We put people first. * We are customer driven. * We value different perspectives. * We raise the bar. * We act as owners. * We are one team. * We build belonging. * We are committed to a healthy future.
    $32k-38k yearly est. Auto-Apply 20d ago
  • Customer Service Specialist - 98052

    Globe Life Ail 4.6company rating

    Customer service supervisor job in Pasco, WA

    Join our team as a Customer Service Specialist in Pasco, WA-help clients with benefit solutions, deliver top-tier service, and grow your career with a Fortune 500 company. 💼 Full-Time | Weekly Pay | Advancement Opportunities About Us The McQuade Agency, a top-performing partner of Globe Life (NYSE: GL), provides supplemental benefits to union members, credit unions, and associations across the U.S. Since 1951, we've been committed to protecting working families. Recognized by Forbes as one of the Top 25 Happiest Companies in America and holding an A+ Superior AM Best rating, we offer stability, growth, and an unmatched team culture. Perks & Benefits Weekly pay + performance bonuses Flexible schedule - work from home Full training provided, no experience required Career advancement opportunities Team trips, contests, and events Supportive and positive work environment Job Responsibilities Provide outstanding customer service via phone, video, and email Assist clients with benefits enrollment and account questions Handle confidential information with professionalism Resolve client issues and follow up promptly Maintain accurate records and documentation Requirements Excellent communication & listening skills Self-motivated, adaptable, and reliable Positive attitude and willingness to learn Comfortable working in a remote environment Pay & Career Growth Average first-year earnings: $62k-$80k Annual earning potential grows by ~$25k per year Merit-based promotions - leadership opportunities available 📌 Apply Today! Join a company that values integrity, teamwork, and growth. Apply now, and check your email for next steps. Equal Opportunity Employer Customer Service Specialist jobs in Pasco, WA - Apply now for remote-friendly roles with career growth, great pay, and training opportunities in the insurance industry
    $62k-80k yearly Auto-Apply 7d ago
  • Customer Services Specialist

    Cottonwood Springs

    Customer service supervisor job in Pasco, WA

    Job Title: Customer Services Specialist Job Type: FT Hourly Wage: $17.34-$24.06 Schedule: Days About Us Lourdes Medical Center is a 35-bed hospital located in Pasco, WA, and is part of Lifepoint Health, a diversified healthcare delivery network committed to making communities healthier with acute care, rehabilitation, and behavioral health facilities from coast to coast. From your first day to your next career milestone-your experience matters Your experience matters: Lourdes Medical Center At Lourdes Medical Center, we are committed to empowering and supporting a diverse and determined workforce that can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those in our facilities who interface with and provide care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Qualifications and requirements: This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues Essential Functions 1. Register daily patients/clients. 2. Schedule patient appointments. 3. Perform medical records functions. 4. Process daily referrals. 5. Provide exceptional customer service for guests; patients, families, customers, and colleagues. 6. Exhibit organizational and time management skills. 7. Maintain current knowledge of the needs, functions and operations of office equipment and other systems. Non-Essential Functions ? 1. Demonstrate willingness to cover for other staff when necessary. 2. Willingly perform other related duties as assigned or requested Education: High School diploma preferred. Post High School education and/or training preferred - Minimum Work Experience Two (2) years Hospital or Clinic experience preferred. • Current American Heart Association BLS certificate or obtained within 90 days after hire date • Must be able to work in a stressful environment and take appropriate action. What do we offer: Fundamental to providing great care is supporting and rewarding our team. In addition to your base compensation, this position also offers: • Shift differential • Comprehensive medical, dental, and vision plans, plus flexible-spending and health-savings accounts • Competitive paid time off and extended illness bank package for full-time employees • Income-protection programs, such as life, accident, critical-injury insurance, short- and long-term disability, and identity theft coverage • Tuition reimbursement, loan assistance, and 401(k) matching • Employee assistance program, including mental, physical, and financial wellness • Professional development and growth opportunities Connect with our Recruiter: Not ready to complete an application, or have questions? Please get in touch with Hunter Delacruz via email, *****************************. EEOC Statement “Lourdes Medical Center” is an Equal Opportunity Employer. Lourdes Medical Center is committed to Equal Employment Opportunity for all applicants and employees and complies with all applicable laws prohibiting discrimination and harassment in employment.”
    $17.3-24.1 hourly Auto-Apply 2d ago
  • Customer Service Specialist

    Telar Law

    Customer service supervisor job in Richland, WA

    Job Title: Customer Service Specialist Employment Type:Full-Time, Onsite About Us Telar Law is a fast-growing personal injury law firm committed to delivering outstanding client service and results. Our team sets the tone for client relationships and drives the firms growth. We are seeking a Customer Service Specialist who is passionate about client success, thrives in a competitive environment, and brings strong communication and technical skills to support intake and case management processes. Position Overview The Customer Service Specialist will serve as a key point of contact for clients, handling inquiries, providing real-time troubleshooting, and supporting intake and conversion efforts. This role requires a blend ofsales acumen, customer service expertise, and technical proficiencyto ensure smooth operations and exceptional client experiences. Key Responsibilities Client Interaction & Sales Engage with potential clients via phone, email, and in-person to provide information and convert inquiries into signed cases. Build strong rapport while maintaining a results-driven approach with understanding of data analysis and conversion rates. Support client experience through onboarding / sales and cross-selling opportunities when appropriate. Customer Service & Support Respond promptly to client inquiries and resolve issues with professionalism. Provide real-time troubleshootingfor technical or process-related concerns. Maintain accurate records in CRM systems (e.g., Salesforce and related). Technical & Documentation Create and maintain technical documentationfor internal processes and client-facing resources. Utilize tools such as SharePoint, Adobe, Salesforce, and Slackfor communication and documentation. Collaboration & Process Improvement Work closely with intake and case management teams to ensure seamless client onboarding. Contribute to process improvements and assist with administrative tasks. Maintain task documentation to support ongoing training and improvement. Qualifications Education:Bachelors degree (BA/BS required-business, communications or related degree preferred). Experience: Minimum 1-3 years of customer service, sales, or related experiencein a professional setting. Technical Skills: Familiarity with SharePoint, Microsoft 365,Zoom,Adobe, Salesforce CRM, and Slack. Strong business writingand communication skills, and related course work or experience preferred. Ability to multitask, prioritize, and work effectively under pressure. Results-oriented, assertive, and driven by growth. Work Environment This is an in-person rolebased at our Richland, WA office. Requires regular interaction with team members and clients onsite. What We Offer Employer paid medical(health/vision/dental) benefits including monthly employer contribution to HSA account. 401K options with up to 4% Safe Harbor match PTO on accrual basis Bonus incentives
    $31k-40k yearly est. 26d ago
  • Customer Services Specialist

    Lifepoint Hospitals 4.1company rating

    Customer service supervisor job in Pasco, WA

    Cardiology Job Type: PRN (as needed) ! Wage scale: $17.34 - $24.06/per hour Your experience matters at Lourdes Health At Lourdes Health, we are committed to empowering and supporting a diverse and determined workforce who can drive quality, scalability, and significant impact across our hospitals and communities. In your role, you'll support those that are in our facilities who are interfacing and providing care to our patients and community members. We believe that our collective efforts will shape a healthier future for the communities we serve. Position Summary: The Lourdes Health Network Customer Service Specialist is responsible and accountable for all requests of information, guidance and assistance made by internal and external customers. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests, patients, families, customers and colleagues. Job Summary This position is responsible for a multitude of activities in a busy clinic office setting including, but not limited to, reception, scheduling, phone calls, referrals, and registration. The critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and reverence for our guests; patients, families, customers, and colleagues. A critical attribute required of this position is exceptional interpersonal customer services consisting of an outgoing positive attitude, warm friendly joyful demeanor, and the utmost care and respect for our guests, patients, families, customers and colleagues Essential Functions * Register daily patients/clients. * Schedule patient appointments. * Perform medical records functions. * Process daily referrals. * Provide exceptional customer service for guests; patients, families, customers, and colleagues. * Exhibit organizational and time management skills. * Maintain current knowledge of the needs, functions and operations of office equipment and other systems. Non-Essential Functions * Demonstrate willingness to cover for other staff when necessary. * Willingly perform other related duties as assigned or requested Minimum Qualifications: Education * Post High School education and/or training preferred Work Experience * Two (2) years Hospital or Clinic experience preferred.
    $17.3-24.1 hourly 4d ago
  • SERVICE ADVISOR

    McCurley

    Customer service supervisor job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor McCurley Chevrolet has recently moved into a newly expanded state-of-the-art facility and is searching for a Service Advisor at our Chevy location. We are a fast-paced service department with an established clientele and we are looking for an energetic individual to lead and manage an experienced team of Technicians. Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: * Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. * Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. * Verify that work is properly diagnosed and performed. * Input and maintain accurate vehicle and customer information in the system. * The ability to stay organized and efficient each day. * Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. * Schedule and monitor appointments to enhance shop flow. * Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) * Accuracy - Ability to perform work accurately and thoroughly. * Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. * Customer Oriented - Ability to take care of the customers' needs while following company procedures. * Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. * Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $52,000.00 to $85,000.00 annually. We are an Equal Opportunity Employer. All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $52k-85k yearly 17d ago
  • SERVICE ADVISOR

    McCurley Dealerships

    Customer service supervisor job in Pasco, WA

    Job Description McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $52,000.00 to $85,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $52k-85k yearly 29d ago
  • SERVICE ADVISOR

    McCurley Integrity Dealerships LLC

    Customer service supervisor job in Pasco, WA

    McCurley Dealerships have a high-trust culture that attracts, retains, engages, and inspires people. Our culture consistently exceeds customer expectations by providing world-class service. We partner with our community by leading, volunteering, giving, and empowering you to do the same. Benefits: Medical, Dental, Vision Long Term Disability Voluntary Life Illness, Cancer and Accident Insurance 401k with company contribution Discounts on McCurley wear, auto purchases, auto parts and auto services at all McCurley locations Automotive Service Advisor Candidate must have exceptional verbal communication skills and proficient computer skills. Knowledge of automobile repair and maintenance is required. Valid driver's license with an acceptable driving record is required. 2 years' service writing experience is vital. Applicant must be a team player and willing to adapt to operational procedures as well as keeping an eye toward enhancing shop flow and efficiency. Duties and Essential Job Tasks: Be the liaison between the customer and Service Technicians to identify and sell needed vehicle repairs and maintenance. Determine the need for repair and maintenance by relying on information relayed from the team of Technicians who perform thorough vehicle inspections, by questioning customers thoughtfully, and by researching vehicle history and other forms of computer information. Verify that work is properly diagnosed and performed. Input and maintain accurate vehicle and customer information in the system. The ability to stay organized and efficient each day. Use telephone, email and other means to effectively communicate with customers, vendors and co-workers. Schedule and monitor appointments to enhance shop flow. Maintain a professional appearance of yourself and your work area at all times. Competency Statement(s) Accuracy - Ability to perform work accurately and thoroughly. Active Listening - Ability to actively attend to, convey, and understand the comments and questions of others. Customer Oriented - Ability to take care of the customers' needs while following company procedures. Honest/Integrity - Ability to be truthful and be seen as credible in the workplace. Working Under Pressure - Ability to complete assigned tasks under stressful situations. Annual Pay ranges from $52,000.00 to $85,000.00 annually. We are an Equal Opportunity Employer . All qualified applicants are considered regardless of ethnicity, nationality, gender, veteran or disability status, religion, age, gender orientation, or other protected status. Notice to all applicants: All McCurley Dealership locations participate in the E-Verify program to verify employment eligibility in the US.
    $52k-85k yearly Auto-Apply 29d ago
  • Salon Customer Experience Specialist - Columbia Ctr

    Jc Penney 4.3company rating

    Customer service supervisor job in Kennewick, WA

    Salon Customer Experience Specialist The role of the Salon Customer Experience Specialist is to provide an exceptional client experience while driving retail sales performance and maintaining the look and feel of the Salon through core standard execution. Primary Responsibilities: Client Experience * Helps drive the client experience while maximizing sales potential of each client * Ensures proper scheduling and continuing appointments, including walk-in clients, booking and re-booking * Asks appropriate questions to determine client's needs, * Follows current Salon selection process to match new client to Salon Professional's strengths to maximize client satisfaction and sales potential, and schedules accordingly * Offers all Company programs, including credit and rewards, to all clients, offering them all benefits JCPenney has to offer and opening up more potential to purchase and enhance the overall client experience Inventory Controls * Aids the replenishment and restock efforts by working with the Support Team to ensure Salon replenishment standards are maintained * Monitors retail and backbar on hand accuracy, communicating opportunities to the Salon Leader Receptionist Duties * Performs registration of clients, answers phones (utilizes scripted telephone response to enhance the client's Salon experience) * Handles client complaints, exchanges, refunds and adjustments, and cashiers within established guidelines * Maintains and updates automated client records including lab data and release forms Core Standards * Executes floor SET activities, including replenishment, restocking, recovery and visual merchandising in the Salon to ensure Salon core standards * Ensures all Salon equipment is in good working order * Works with the Salon team to ensure company and state standards are met * Partners with loss prevention to provide a safe and client friendly environment Performance Standards * Ensures personal Salon service and retail sales goals are met * Communicates retail needs for upcoming events, peak seasons and/or fast selling product to Salon Leader * Sells additional services and products, and executes current Salon marketing programs * Consistently meets established performance standards for the role, including (but not limited Qualifications: * Passion for Salon: A love for product and salon services. An understanding of the client's benefits from products and a variety of salon services. * Results: Solve problems and make smart decisions that drive sales, profit and customer service; execute work efficiently and effectively; inspire strong performance in yourself and others. * Ownership: Provide great customer service; cooperate and build positive, inclusive and respectful relationships; take accountability for your actions and outcomes. * Intensity: Proactively find ways to improve the customer experience; show the confidence and courage to do what's right; act with energy and urgency. What you get: If eligible, we offer a competitive benefits package including medical/dental/vision, term life insurance, paid vacation/holidays*, and 401(k) with Company match. All associates are eligible for an associate discount on JCPenney merchandise. For paid holidays, associates who are eligible for paid vacation (MTO) are also eligible for eight paid holidays during the calendar year. All store hourly associates scheduled to work on a designated holiday will receive additional compensation. *For paid vacation days, as well as eligibility requirements for other benefits, please visit ****************************** About JCPenney: JCPenney is the shopping destination for diverse, working American families. With inclusivity at its core, the Company's product assortment meets customers' everyday needs and helps them commemorate every special occasion with style, quality, and value. JCPenney offers a broad portfolio of fashion, apparel, home, beauty, and jewelry from national and private brands and provides personal services including salon, portrait and optical. The Company and its 50,000 associates worldwide serve customers where, when, and how they want to shop - from jcp.com to more than 650 stores in the U.S. and Puerto Rico. In 2024, JCPenney celebrates 122 years as an iconic American brand by continuing its legacy of connecting with customers through shopping and community engagement. Send posting compliance concerns to ***********************. Do not send compliance questions to the Company's work locations or corporate office. Do not send questions regarding the open job position. Pay Range USD $16.75/Hr -USD $20.94/Hr.
    $16.8-20.9 hourly 27d ago
  • Retail Front End Supervisor - Full-Time

    Burlington Coat Factory Corporation 4.2company rating

    Customer service supervisor job in Kennewick, WA

    At Burlington, we embrace the many facets of diversity that strengthen our communities where we live and work every day. If you want to grow your retail career with a caring and inclusive organization, come join us as a Burlington Stores Full-Time Customer Service Supervisor or Full-Time Selling Floor Supervisor! As a Retail Front End Supervisor, you'll be an integral part of the store leadership team, working closely with Store Management in the areas of Merchandising, Customer Service, Operations, and Human Resources. This leadership position is the stepping-stone to a management role within our expanding organization. Are you a self-starter with the ability to supervise store operations efficiently and effectively? If you are a proven leader who understands the value of building strong teams and partnerships to drive results, this is the right opportunity for you! At Burlington, we live by our Core Values: + Drive Results + Trust & Respect Each Other + Build Teams & Partnerships Burlington Benefits: + Growth Opportunities + Competitive Pay + Flexible Hours + 15-30% Associate Discount + Medical, Dental, and Vision Coverage + Employee Assistance Program + Life and Disability Insurance + Paid Time Off + Paid Holidays + 401 (k) Key Responsibilities: + Supervise all store functions and associates while in the role of Manager on Duty + Maximize sales results through training, developing, and coaching of direct reports + Promote safety for both our customers and associates by adhering to company guidelines + Cultivate a diverse culture based on teamwork and collaboration + Solve issues/concerns, making informed decisions and supervising the front-end operations to ensure all Burlington customers are provided with exceptional, friendly, and professional customer service at all times + Reinforce our company Asset Protection strategies to eliminate shortage + Assist in recruiting, interviewing, and onboarding new associates + Participate in weekly workload planning meetings + Drives Community Relations participation through company programs and partnerships + Coordinate meal and break periods and monitors schedule adherence Requirements: + At least 1 year of supervisory experience within an off-price, big box, or a specialty environment + Strong interpersonal skills with a positive and engaging attitude + Ability to work a full-time schedule including nights, weekends and holidays as required + Ability to move/handle/lift store merchandise weighing 40 lbs. or more, as well as the ability to stand and walk for extended periods of time At Burlington we're opening more stores nationwide to provide you with even more locations to enjoy our amazing prices on the brands and styles you love. As we grow, you can too through a variety of training and development opportunities! Come join our team. You're going to like it here! You will enjoy a competitive wage, flexible hours, and an associate discount. Burlington's benefits package includes medical, dental, and vision coverage including life and disability insurance. Full time associates may also be eligible for up to 12 days of paid time off annually, up to 8 paid holidays, paid sick time in accordance with applicable law, and a 401(k) plan. We are a rapidly growing brand and provide a variety of training and development opportunities so our associates can grow with us. Our store teams work hard and have fun together! Burlington associates make a difference in the lives of customers, colleagues, and the communities where we live and work every day. Burlington Stores, Inc. is an equal opportunity employer committed to workplace diversity. Base Pay: $18.66 per hour - $20.66 per hour Location 00490 - Kennewick Posting Number P1-1077359-7 Address 7500 W Canal Drive Zip Code 99336 Position Type Regular Full-Time Career Site Category Store Associate Position Category Retail Store Base Pay $18.66 - $20.66 per hour
    $18.7-20.7 hourly 4d ago
  • Customer Service Associate - Temporary

    Walgreens 4.4company rating

    Customer service supervisor job in Kennewick, WA

    * Models and delivers a distinctive and delightful customer experience. * Registers sales on assigned cash register, provides customers with courteous, fair, friendly, and efficient checkout service. Customer Experience * Engages customers and patients by greeting them and offering assistance with products and services. Resolves customer issues and answers questions to ensure a positive customer experience. * Models and shares customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.). Operations * Provides customers with courteous, friendly, fast, and efficient service. * Recommends items for sale to customer and recommends trade-up and/or companion items. * Registers customer purchases on assigned cash register, collects cash and distributes change as requested; processes voids, returns, rain checks, refunds, and exchanges as needed. * Keeps counters and shelves clean and well merchandised, takes inventory, and maintains records. Checks in and prices merchandise as required or as directed by store manager or communicated by the shift leader. * Implements Company asset protection procedures to identify and minimize profit loss. * Ensures compliance with state and local laws regarding regulated products (e.g., alcoholic beverages and tobacco products). * Constructs and maintains displays, including promotional, seasonal, super structures, and sale merchandise. Completes resets and revisions as directed. * Assists with separation of food items (e.g., raw foods from pre-cooked) and product placement as specified by policies/procedures (e.g., raw and frozen meats on bottom shelves). For consumable items, assists in stock rotation, using the first in, first out method and restock outs. * Has working knowledge of store systems and store equipment. * Provides customer service in the photo area, including digital passport photo service, poster print and creative machine, suggestive sell of promotional photo products. * Assumes web pick-up responsibilities (monitors orders in Picture Care Plus, fills orders (pick items), delivers orders to customers as they arrive at store). * Assists with exterior and interior maintenance by ensuring clean, neat, orderly store condition and appearance. * Complies with all company policies and procedures; maintains respectful relationships with coworkers. * Completes special assignments and other tasks as assigned. Training & Personal Development * Attends training and completes PPLs requested by Manager or assigned by corporate. Basic Qualifications * Must be fluent in reading, writing, and speaking English. (Except in Puerto Rico) * Requires willingness to work flexible schedule, including evenings and weekend hours. Preferred Qualifications * Prefer six months of experience in a retail environment. * Prefer to have prior work experience with Walgreens. The following information is applicable for San Francisco, CA applicants: Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records. An Equal Opportunity Employer, including disability/veterans. The actual compensation that you will be offered will depend on a variety of factors including geography, skills and abilities, education, experience and other relevant factors. This role will remain open until filled. To review benefits, please click here jobs.walgreens.com/benefits. If you are applying on a job board or unable to click on the link, please copy and paste this URL into your browser jobs.walgreens.com/benefits Salary Range: $16.66 - $18 / Hourly
    $16.7-18 hourly 10d ago
  • Customer Service & Sales Representative

    Spi LLC 4.0company rating

    Customer service supervisor job in Kennewick, WA

    The Customer Service and Inside Sales Representative- International will be responsible for handling an array of duties, including lead generation research and support, managing & using sales lead resources (i.e., IIR Data) to identify potential customers and projects, assisting the International Account Managers with the execution of won projects such as supplier relationships & coordination, materials and logistics management, customer service to include complaints and questions, and relaying information about SPI's products and services. Responsible for selling SPI products and services to customers and developing leads. Will seek opportunities to present additional products to current customers. Assist with warehouse tasks as needed. Areas of responsibilities may include but are not limited to: Attract potential customers by answering product and service questions. Suggest additional products and services to potential and current customers. Manage large amounts of inbound and outbound calls. Anticipate customer needs, following up with previous customers to offer reorders or additional services. Responsible for product knowledge to answer customer questions. Assess competitors by analyzing and summarizing competitor information and trends and identifying sales opportunities. Develop leads, referrals, and accounts by checking customer's buying history, suggesting related and new items, and explaining technical features. Closing sales and achieving sales targets. Create and maintain a database of current and potential customers. Assist with administrative tasks and warehouse work as needed. Assist in products and service issues, purchasing, scheduling, facility maintenance, truck maintenance and warehouse/office housekeeping as needed. Participate in monthly and/or annual physical inventories. Schedule inbound/outbound deliveries, as well as incoming/outgoing inventory. Stock, organize, and maintain showroom to maximize sales and maintain inventory. Maintain proper project details, documentation, and orders for specific large projects. Education, Skills, Experience, and Knowledge High school diploma/GED or equivalent work experience Customer service oriented with strong telephone, computer, and multi-tasking skills General knowledge of warehouse operations Must be able to operate a forklift and/or pallet jack Basic math and computer skills Ability to write legibly and communicate clearly with professionalism and courtesy Experience with inventory/inside sales and/or demonstrated success working with customers Work Environment Office and warehouse/fabrication environment Physical demands may include but are not limited to: High level of sitting, walking, standing, and/or climbing Stooping, bending, kneeling, and reaching Work outside/inside around machinery with moving parts and vehicles Exposure to all seasons of weather, as well as slippery and uneven surfaces Must be able to lift a minimum of 30lbs Travel None Exemption Status Non-exempt
    $34k-42k yearly est. Auto-Apply 60d ago
  • Service Team (P1-1349168-1)

    Panda Express 4.3company rating

    Customer service supervisor job in Pasco, WA

    Join us as a Service Team Associate We're looking for friendly team players to create a warm environment for our guests and provide great service for our guests. Thrive in a safe and supportive work environment with team members who become friends. There's always something new to learn, do, and accomplish. If you don't have experience, we'll train you! You'll get opportunities to gain skills that help you rise in your career, no matter where you go. We're all about giving back, so you'll also get the chance to impact your community through our Panda Cares initiative. Let's work together. Essential Functions for Service Team Associates: * Provides exceptional dining experience to Guests - Greeting Guests, Serving food and handling payments at cash register * Maintains the cleanliness and appearance of the store * Follows Operations Standards and Safety Procedure to serve fresh and quality food * Works efficiently in fast paced kitchen environment, and may work at different positions - Front counter, Drive Through or Kitchen * Work effectively with team members to meet daily goals in a fun, positive environment. How we reward you: * Flexible schedules * Great pay * Free meals while working at Panda * Medical, Vision, Dental, Voluntary Short-Term Disability, Cancer Income Protection insurance for full-time associates * Health Care and Dependent Care Flexible Spending accounts * 401K with company match * Vacation, sick leave, bereavement/funeral leave and Leave Share Program for eligible associates * Associate discounts for many brands * Referral bonus for eligible associates * Opportunity to give back to your community * Hands-on paid training to prepare you for success * On-Going Career & Leadership Development * Opportunities for growth into management positions * Pre-Tax Dependent Care Flexible Spending Account * Please refer to ***************************************************************** for details. Candidates must meet, and continue to meet if employed, eligibility requirements for each benefit to qualify. Qualification: * Friendly and helpful team members * Operations experience is a plus * Some high school * Food Handler certification may be required depending on local requirements, acquired at your expense ADA Statement: While performing duties, counter areas are often hot with steam from steam table and food vapors. Workspace is restricted and employees are generally expected to remain standing for long periods of time. Employees must prepare hot and cold foods, use Chinese cook knife and other kitchen equipment and work quickly without losing accuracy. Employees must be able to lift up to 50 lbs., stand up to four hours and reach across counter tops measured at 36 inches to serve customers. Kitchens are hot and noise levels are usually high; storage space is limited and shelving is high. Employees must be able to work in a fast-paced work environment, have effective verbal communication skills, ability to adapt to a dynamic environment with changing priorities, and the ability to manage conflicts/difficult situations. Panda Strong since 1983: Founded in Glendale, California, we are now the largest family-owned American Chinese Restaurant concept in America. With close to 2,300 locations globally, we continue our mission of delivering exceptional Asian dining experiences by building an organization where people are inspired to better their lives. Whether it's impacting our team or the communities we work in, we're proud to be an organization that embraces family values. You're wanted here: Panda Restaurant Group, Inc. is an Equal Opportunity Employer and is committed to providing equal opportunity, and does not discriminate on the basis of any characteristic protected by law, including but not limited to sex/gender (including pregnancy, childbirth, lactation and related conditions), gender expression, race, color, religion, national origin, sexual orientation, gender identity, disability, age, ancestry, medical condition, genetic information, marital status, and veteran status. Additionally, Panda Restaurant Group, Inc. complies with all federal, state, and local laws regarding requests for workplace accommodation. The Americans with Disabilities Act (ADA) prohibits discrimination against qualified individuals on the basis of disability. Applicants are entitled to reasonable accommodations, absent undue hardship, to effectively participate in the application and hiring process, for example, sign language interpreters. If you believe you require an accommodation for the application or interview process or for the position for which you are applying, please reach out to *********************. Pay Range: $18 per hour - $21 per hour * Within the range, individual pay is determined using various factors, including work location and experience.
    $18-21 hourly 32d ago
  • Customer Service Associate I

    Dollar Tree 4.4company rating

    Customer service supervisor job in Richland, WA

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time 87 Columbia Point Drive,Richland,Washington 99352-4375 02566 Dollar Tree Min: 16.7 Max: 17
    $27k-33k yearly est. 60d+ ago
  • Service Leader

    Chipotle Mexican Grill 4.4company rating

    Customer service supervisor job in College Place, WA

    **CULTIVATE A BETTER WORLD** Food served fast does not have to be a typical fast-food experience. Chipotle has always done things differently, both in and out of our restaurants. We are changing the face of fast food, starting conversations, and directly supporting efforts to shift the future of farming and food. We hope you will join us as we continue to learn, evolve, and shape what comes next on our mission to make better food accessible to everyone. **THE OPPORTUNITY** The Service Leader is responsible for maintaining a positive customer experience by ensuring safe and quality food is prepared and served; and that the restaurant crew is well trained and provides good customer service. He/she maintains a clean, organized line with properly functioning line equipment. The responsibilities of this position require Service Leaders to be on their feet working while clocked in, unless on break. If they are not busy, they are expected to evaluate what other tasks need to be completed and assist others with those tasks. **WHAT YOU'LL DO** + In addition to following Chipotle's policies and procedures, principal responsibilities include, but are not limited to: + Making sure great tasting, high quality food is served + Helping to resolve food quality issues + Supporting food safety which includes the following: ensuring hand washing and glove changes, monitoring time and temperature on the line, monitoring secondary shelf lives, and ensuring the Daily Food Safety Checklist and food safety policies and procedures are followed + Helping to resolve customer incidents and working to ensure positive customer experiences + Helping to monitor crew breaks, shift changes, shift meetings, and line schedules + Developing and cross training all front of house Crew + Assisting with Crew performance reviews + Developing future Service Leaders + Assisting with miscellaneous office administration duties such as: banking, cash handling policies and responsibilities, and office paperwork + Ensuring office equipment remains in working order and making sure office supplies are ordered as necessary + Ensuring the proper quantity of supplies are available as needed **WHAT YOU'LL BRING TO THE TABLE** + Be able to understand and articulate Chipotle's Food With Integrity philosophy + Have knowledge and experience of cash handling policies and procedures + Have knowledge of Food Safety and health department matters + Have familiarity with office paperwork + Have the knowledge and ability to speak, write, read, and understand the primary language(s) of the work location + Have a high school diploma + Have restaurant experience **WHAT'S IN IT FOR YOU** + Tuition assistance (100% coverage for select degrees or up to $5,250/year) + Free food (yes, really FREE) + Medical, dental, and vision insurance + Digital Tips + Paid time off + Holiday closures + Competitive compensation + Opportunities for advancement (80% of managers started as Crew) **PAY TRANSPARENCY** Below is the base pay range for this position, which is also eligible for digital tips. Actual base pay may vary depending on skill level, experience and/or education. In addition to base pay, Chipotle offers a competitive benefits package. Visit ********************************** for more details. $19.35-$21.53 **WHO WE ARE** Chipotle Mexican Grill, Inc. (NYSE: CMG) is cultivating a better world by serving responsibly sourced, classically cooked, real food with wholesome ingredients without artificial colors, flavors or preservatives. Chipotle has restaurants in the United States, Canada, the United Kingdom, France and Germany and is the only restaurant company of its size that owns and operates all its restaurants in North America and Europe. With employees passionate about providing a great guest experience, Chipotle is a longtime leader and innovator in the food industry. Chipotle is committed to making its food more accessible to everyone while continuing to be a brand with a demonstrated purpose as it leads the way in digital, technology and sustainable business practices. For more information or to place an order online, visit **************** . _Chipotle Mexican Grill is an equal opportunity employer that values diversity at all levels. As a people-first company rooted in values, our purpose extends beyond serving nutritious food using real ingredients. It means hiring world-class individuals and fostering a culture that champions diversity, ensures equity, and celebrates inclusion. All qualified applicants, regardless of personal characteristics, are encouraged to apply._ _Qualified applicants with disabilities may be entitled to reasonable accommodation under the terms of the Americans with Disabilities Act and/or certain state or local laws. Please contact_ _ADAaccommodations@chipotle.com_ _if you need an accommodation due to a disability to complete an application, job interview, and/or to otherwise participate in the hiring process. This email does not respond to non-accommodations related requests._
    $29k-47k yearly est. 25d ago
  • Customer Service Associate I

    Family Dollar 4.4company rating

    Customer service supervisor job in Irrigon, OR

    We're seeking a Customer Service Associate to join our team and deliver a great shopping experience for every customer. Duties include, but are not limited to, the following: + Assist customers with questions and recommendations + Manage sales transactions while working assigned cash register + Maintain security of cash and protect company assets + Keep the store well-stocked, and recover merchandise + Receive merchandise and help with unloading trucks, stock replenishment in accordance with productivity standards + Ensure a positive, safe, and respectful environment while maintaining professional and friendly interactions with customers, associates, and leaders + Responsible for maintaining the cleanliness throughout the store, including cleaning and restocking bathrooms, sweeping and mopping floors, taking out the trash, and ensuring all areas are neat and presentable + Other duties as assigned* **Skills and Experience:** + High school diploma or equivalent is preferred + Previous customer service experience in retail, hotel, restaurant, grocery, or drug store environment is highly preferred + Ability to follow instructions and interpret operational documents is required + Must be able to lift between 30 and 50 lbs. from floor to above shoulder height and meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and repetitive lifting + Excellent customer service and relationship management skills are required + Strong organizational and communication skills are required + Strong problem-solving and decision-making skills are required **Perks and Benefits:** We offer a wide variety of rewards to support your health, wealth, and mental well-being. In addition to medical, pharmacy, dental, and vision insurance, we offer: + Employee Assistance Program + Retirement plans + Educational Assistance + And much more! _We are an_ _equal opportunity employer and committed to recruiting, hiring, training, and promoting qualified people of all backgrounds, and mak_ _e_ _all employment decisions without regard to any protected status. In accordance with local laws in AZ, AR, CO, FL, GA, ID, IL, IA, KS, ME, MS, MO, MT, NE, NV, NH, NM, ND, OK, OR, SC, SD, TN, TX, UT, VT VA, WV, WI, and WY, minors are also eligible to be considered for employment in certain roles._ _We are committed to_ _complying with_ _the Americans with Disabilities Act (ADA) and providing reasonable_ _accommodations to qualified individuals with disabilities_ _._ _This job specification should not be construed to imply that these requirements are the exclusive standards of the position._ _This is not to be considered a complete list of job duties, which appear in the for this position, and which may be amended from time to time at_ _our_ _discretion._ _Incumbents will follow any other instructions and perform any other related duties as may be required by their supervisor._ _Please note, this job description is not a contract of employment and may be_ _modified_ _to meet evolving business needs. Employment is at-will, meaning that either the employee or the company may_ _terminate_ _the employment relationship at any time, with or without cause or notice._ Part time Swc Of 14th And Highway 730,Irrigon,Oregon 97844 33106 Family Dollar
    $32k-36k yearly est. 38d ago
  • Dining Services Supervisor

    Brookdale Senior Living 4.2company rating

    Customer service supervisor job in Richland, WA

    Recognized by Newsweek in 2024 and 2025 as one of America's Greatest Workplaces for Diversity Make Lives Better Including Your Own. If you want to work in an environment where you can become your best possible self, join us! You'll earn more than a paycheck; you can find opportunities to grow your career through professional development, as well as ongoing programs catered to your overall health and wellness. Full suite of health insurance, life insurance and retirement plans are available and vary by employment status. Part and Full Time Benefits Eligibility Medical, Dental, Vision insurance 401(k) Associate assistance program Employee discounts Referral program Early access to earned wages for hourly associates (outside of CA) Optional voluntary benefits including ID theft protection and pet insurance Full Time Only Benefits Eligibility Paid Time Off Paid holidays Company provided life insurance Adoption benefit Disability (short and long term) Flexible Spending Accounts Health Savings Account Optional life and dependent life insurance Optional voluntary benefits including accident, critical illness and hospital indemnity Insurance, and legal plan Tuition reimbursement Base pay in range will be determined by applicant's skills and experience. Role is also eligible for team based bonus opportunities. Temporary associates are not benefits eligible but may participate in the company's 401(k) program. Veterans, transitioning active duty military personnel, and military spouses are encouraged to apply. To support our associates in their journey to become a U.S. citizen, Brookdale offers to advance fees for naturalization (Form N-400) application costs, up to $725, less applicable taxes and withholding, for qualified associates who have been with us for at least a year. The application window is anticipated to close within 30 days of the date of the posting. Responsibilities Responsible for providing a quality dining experience by greeting and seating residents and guests, overseeing dining services staff in the absence of the Manager and maintaining a pleasant and clean dining environment. May be required to supervise other staff positions. Assists Manager with daily supervision of dining services associates. Ensures smooth and timely opening and closing of the dining room. Ensures room service orders are delivered timely and properly. Ensures meals are palatable and appetizing in appearance. Maintains a pleasant and clean environment. Inspects work to ensure completion. Adheres to all safety and sanitation standards. Plans daily menu for residents in accordance with company standards and procedures. Assists in ensuring proper staffing coverage for each shift including making changes due to absences. Works with Dining Room Manager to produce weekly schedules with budgetary guidelines for service staff. Assists service staff during mealtime as needed. Assists in greeting and seating residents and guests. Assists in resident billing of food services charges. Oversees staff in absence of Manager. Provides supervision for special events. In consultation with the Director, Dining Services, hires, trains, disciplines and terminates departmental employees in accordance with company policy. Develops and maintains good working rapport with inter-department personnel, as well as with other departments within facility to assure that food service is properly maintained and meets the needs of the residents. This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor. Qualifications Education and Experience High school diploma or equivalent plus one year certificate from college or technical school preferred. Minimum of one to two years related experience. Prior supervisory experience preferred. Certifications, Licenses, and Other Special Requirements Current ServSafe Certification required. Obtain/hold any local, state and/or county required food handling/sanitation licenses and/or certificates. Management/Decision Making Uses limited independent judgment to make decisions based on precedents and established guidelines. Solves problems using standard procedures and precedents. Knows when to refer issues to supervisor and when to handle them personally. Knowledge and Skills Has a working knowledge of a skill or discipline that requires basic analytic ability. Has an overall understanding of the work environment and process. Has working knowledge of the organization. Must have outgoing and cheerful personality and be energetic, friendly, and organized. Must enjoy working with older adults and be capable of walking and standing for long periods of time. Ability to read and write English; ability to communicate with residents and other employees; ability to follow oral and written directions. Physical Demands and Working Conditions Standing Requires interaction with co-workers, residents or vendors Walking Sitting Occasional weekend, evening or night work if needed to ensure shift coverage. Use hands and fingers to handle or feel Reach with hands and arms Possible exposure to communicable diseases and infections Climb or balance Stoop, kneel, crouch, or crawl Talk or hear Exposure to latex Ability to lift: Up to 50 pounds Possible exposure to blood-borne pathogens Possible exposure to various drugs, chemical, infectious, or biological hazards Subject to injury from falls, burns, odors, or cuts from equipment Vision Brookdale is an equal opportunity employer and a drug-free workplace.
    $44k-61k yearly est. Auto-Apply 60d+ ago
  • Customer Service Specialist 3 - Hawk Central

    Columbia Basin College 4.1company rating

    Customer service supervisor job in Pasco, WA

    Columbia Basin College is seeking a Customer Service Specialist 3 to provide high quality services and support to prospective and enrolled students in a friendly, fast paced, customer-focused environment called Hawk Central. This position will work in an environment of teamwork and serve as a central point of contact for face-to-face, e-mail, and web-based student services, handling general to complex inquiries, transactions, and customer service problems. This position will interpret and apply knowledge of applicable policies and procedures in providing courteous and professional customer service. This position report to the Director for Enrollment Services. This position is open until filled. First consideration will be given to applicants whose complete application has been received by December 14, 2025 @ 11:59 PM Pacific Time. If you have questions or need assistance during the application or search process, please contact the recruiter for this position, Denise Cook at *********************** or **************. * Provide customer service via face-to-face, email/SARS e-Chat, other web-based methods and outbound service calls as able given the complexity of the issues; * Provide professional, courteous and empathetic student assistance in Hawk Central; assist students in navigating through admissions and registration; understand financial aid processes and/or eligibility decisions; explain account charges, set up payment plans and/or receive student payments; * Communicate admission policies and processes to prospective students, staff and community members and assist with application processes as appropriate; * Assist with basic registration and financial aid processes and procedures using both online and in-person systems; * Provide information on funding resources, deadlines and financial aid eligibility; assist students in resolving problems, evaluating alternatives and determining other options; * Accurately process incoming student forms, documents and other information necessary to complete transactions and processes; * Assist students in understanding account balances, tuition payment obligations, options and deadlines; receive payment vouchers and waivers on behalf of Accounting Services; * Inform students of collection policies and procedures and work with Accounting Services within established guidelines toward account resolution; * Handle complex, cross-departmental student issues and work to facilitate resolution for students and departments within established guidelines; recognize when an issue should be referred outside of Hawk Central and make an appropriate referral to facilitate continued problem-solving or assistance of student and department; and * Perform other related duties as assigned. * Associate's degree or equivalent education from a regionally accredited college or university; and * Three (3) years of experience providing assistance to customers regarding inquiries, complaints or problems. Preferred Qualifications * Bachelor's degree from a regionally accredited college or university; * Two (2) or more years of experience working in higher education; * Bilingual and biliterate in English and Spanish; and * Advanced proficiency in Microsoft Office. Skills and Abilities Customer Service: Commitment to providing exceptional customer service to students, faculty, staff, and external constituents, ensuring their needs are met with professionalism and responsiveness; Attention to Detail: A thorough approach to work, ensuring accuracy, precision, and high-quality output in all tasks. Pays close attention to small details, minimizing the likelihood of errors and contributing to overall excellence; Communication Skills: Effective interpersonal and written communication abilities to convey information clearly and concisely to students, faculty, staff, and external stakeholders; Technology Proficiency: Proficient in utilizing various technologies, including office productivity software, learning management systems, and other educational technologies relevant to the position; Adaptability/Flexibility: Ability to adapt to changing circumstances, handle ambiguity, and adjust priorities as necessary in response to evolving institutional needs or external factors; Professionalism: Demonstrates tact and respect when interacting with others, maintaining composure under pressure. Treats all individuals with consideration, regardless of their status or position. Takes responsibility for actions and consistently follows through on commitments; "Yes, And"/Teamwork: Demonstrate a willingness to work with, and help others in completing job assignments, the ability to accept constructive criticism and cooperate with fellow employees and supervisors; demonstrate alignment with the "Yes, And" culture, (e.g., being present and listening, making each other look good, embracing change and failure and choosing positivity); and Support for Diversity, Equity & Inclusion: Reflecting CBC's mission, vision and values, support initiatives that expand the human qualities that differentiate our workplace and educational setting; demonstrate and advocate an understanding of differences, open mindedness, compassion, sensitivity and interest in differing viewpoints given the diverse population and show a deep commitment to the involvement of colleagues, students and community members to student experience and success honoring freedom of expression as fundamental to personal, professional and organizational growth. This position is a full-time classified staff position. This position is overtime eligible and the typical work hours are Monday through Thursday from 7:15 a.m. to 4:45 p.m. and Friday from 7:15 a.m. to 12:15 p.m., however, must be available to work a flexible schedule when prior notice is given by the College. This position is available immediately. Process Note Prior to a new hire, a background check including criminal record history will be conducted. Information from the background check will not necessarily preclude employment but will be considered in determining the applicant's suitability and competence to perform in the position. Additionally, pursuant to RCW 28B.112.080, applicants must declare whether they are the subject of any substantiated findings of sexual misconduct in any current or former employment or are currently being investigated for, or have left a position during an investigation into, a violation of any sexual misconduct policy at the applicant's current or past employer. By law, post-secondary education institutions cannot hire an applicant who refuses to declare the existence or non-existence of an investigation or findings subject to this statute. Please note that selected interview candidates will be subject to supplemental testing that will measure skills and abilities related to this position (e.g., Communication, MS Office Simulation [Excel, PowerPoint, Outlook, and Word], Customer Service, etc.). Conditions of Employment In the interest of providing a healthy, safe and secure educational and work environment and in order to meet the requirements of federal legislation, it is the policy of Columbia Basin College to maintain an alcohol and drug-free workplace for our employees and students. If you are hired, you will need to provide proof of identity and documentation of U.S. citizenship or appropriate authorization to work in this position as required by the Immigration Reform Control Act of 1986. Columbia Basin College is unable to sponsor or assume sponsorship of employment visas (e.g., H-1B) at this time. Applicants must be authorized to work in the United States for any employer without sponsorship. CBC is an equal opportunity employer and complies with the letter and spirit of all federal and state laws. CBC encourages applications from qualified candidates regardless of race, color, religion, sex, national origin, age, disability, or other legal protected characteristics. Candidates who need any accommodation in the application process or in employment should contact the Office of Human Resources. Other Job Elements The physical demands and work environment characteristics described below are representative of those that must be met and may be encountered by an incumbent when performing the essential functions of the position. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions. Physical Demands While performing the duties of this position, the employee is frequently required to sit, stand, bend, kneel, stoop, communicate, reach and manipulate objects. The position requires mobility including having the ability to move materials on a regular basis such as files, books, office equipment, etc. and travel between buildings on campus. Manual dexterity and coordination are required to operate equipment such as computer keyboard, calculator, and standard office equipment. Working Conditions Usual office working conditions. The noise level in the work area is typical of most office environments with telephones, personal interruptions, and background noises. Union Clause This is a bargaining unit position represented by the Washington Public Employees Association (WPEA). Internal promotional, transfer and voluntary demotion applicants who have skills and abilities to perform the duties of the position will be considered prior to consideration of other applicants.
    $32k-39k yearly est. 10d ago
  • Jack in the Box - TEAM LEADER

    Feast Enterprises

    Customer service supervisor job in Kennewick, WA

    Job Description Responsible, as the first-line operational supervisor, for training and leading team members in consistently delivering an exceptional guest experience, including ensuring great tasting/quality food, executing on 20/20 guest expectations, and ensuring compliance with all Jack in the Box procedures, systems and standards. Guest Expectations Well-Trained (Hassle Free) Always says "YES" to the guest and works with the team to help solve problems; follows the 3-steps (Listens, Says Sorry, Makes it Right) if a problem occurs; and uses JIB Smart Selling standards as appropriate. Trains and coaches team members using the Guest Expectations training materials. Models being calm and productive during busy times. Coaches team members to ensure they are knowledgeable on job requirements. Neat and Well-Groomed (Clean) Holds team members accountable to the JIB uniform and grooming standards and coaches them when non-compliant. Models looking nice and professional; shirt is tucked in; hair is contained via a hat, visor and/or hairnet, and uniform is clean and unwrinkled. Friendly (Friendly) Models acknowledging each guest with a smile, treating everyone with care and respect, always having a positive and friendly attitude. Coaches team members on having a positive, friendly attitude and behaviors. Models and coaches team members on the JIB Hospitality Model. Well-Staffed (Clean) Models how to maintain restaurant cleanliness (interior/exterior) and monitors the facilities to ensure it is done on a regular basis. Helps with order taking and cashiering during busy times. Is organized and actively leads and coaches the team on being ready and prepared to serve guests as they arrive. Encourages team members to ask for help, when necessary, to meet guests' needs. Follows the JIB Restaurant Policies and Rules in regard to scheduled working hours, breaks, and timekeeping. Food Tastes Great (Food Quality) Monitors quality to ensure the food looks and tastes great and is of high quality. Models and monitors food presentation and coaches team members when necessary. Coaches team members to ensure that the taste, appearance, and temperature standards are met for all products, and retrains when necessary. Consistent and Quick Service (Fast) Models a sense of urgency, hustles, greets guests and encourages team members to do the same. Leads and coaches team on how to provide consistent, fast service. Helps with order taking and cashiering during busy times. Order Accuracy (Accurate) Models how to communicate and work within a team to ensure order is accurate for the guest, repeats orders following JIB standards. Follows-up on order errors to get to the bottom of problems and works with team to learn from their mistakes and improve the Does not dismiss errors. Holds employees accountable to minimal order errors and re-trains them as needed. Food Safety (Food Safety/Quality) Makes sure food is safe for the guest by following all food safety and food quality policies and procedures. Follows all hand washing and glove procedures. Completes the Food Safety Checklist each shift. It's All About Brand Ambassador Has passion for the business and pride in Jack in the Box. Inspires team members to embrace the brand. Is proud to represent Jack in the Box. Focus on the Guest Treats guests and employees with care and respect. Is passionate about serving the guest. Steps in to help employees when necessary. Has a happy, friendly personality that is engaging to both the guest and other employees. Reads the guest and anticipates their Pays attention to guests' verbal and non-verbal communication and addresses them proactively. Handles guest complaints says "Yes" to the Guest without arguing, questioning or assuming the guest is Does what is right for the guest. Inspires team to take care of guests and make them the number one priority. Team Skills Treats all employees with care and respect. Is a good team player and leader. Has a positive can-do attitude. Is dependable and reliable. Is willing to help others. Keeps calm and does not show signs of stress. Is open and willing to work with and lead people of all backgrounds. Ensures the team provides quick service while maintaining a calm environment. "Manages the floor"' coordinates team (resources) to cover all roles, ensure compliance of JIB standards as well as compliance to labor laws. Commitment Thrives in a fast-paced, high energy, team environment. Performs professionally during difficult situations and/or high volume times. Takes pride in utilizing systems in the restaurant to produce quality products and keep the restaurant clean. Takes corrective action to resolve issues that could jeopardize food safety or food quality. Is flexible and changes direction based on the needs of the business. Works with a sense of urgency. Knows and trains others on the products and menu. Knows and uses all Jack in the Box systems and tools and trains team members on them as applicable. Takes accountability for cash management and handling during their shift. Is meticulous in following and managing to Jack in the Box policies and standards. Front of Restaurant Includes, but not limited to duties, described below. Performs other duties as assigned or directed. Guest Service (Dine In/Drive-Thru) Immediately acknowledges and welcomes guests. Takes and clarifies orders, assists guests with menu selection as appropriate. Enters order in POS system, collects money, and makes change. Always thanks guest upon completion of order taking. Assembles order, works with back-up position to ensure order is prepared timely and accurately; personally hands or delivers orders to guests. Maintains cleanliness and stocking of work area. Interior Empties trash cans, sweeps and mops floors, cleans dining room tables and chairs, cleans windows and doors. Cleans and stocks restrooms. Cleans and maintains equipment, including drink dispenser, ice bins, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. SUPERVISION Workstation Operation Supervises and trains team members on workstation operations. Ensures all activities are in compliance with JIB procedures, systems, standards, and food safety, security, and cash handling requirements. Guest Service Ensures guests receive an exceptional experience by performing quality employee training and holding restaurant team accountable for consistently delivering excellent guest service and food quality. Maintains visibility and interaction with guests; responds to guest concerns and complaints in a positive and professional manner; ensures positive resolution. Leadership Creates a restaurant environment that is friendly, fun, clean, and safe; treats all employees with care and respect; motivates and inspires employees to achieve high performance. Conducts on-boarding and training. Provides feedback and recognizes employees. Ensures employee personal and uniform cleanliness. Apprises management of potential employee issues. Back of Restaurant Includes, but not limited to, duties described below. Performs other duties as assigned or directed. Grill Reads grill video monitor to prepare ordered products. Prepares menu products according to procedure, including: warms/toasts/grills bread products, cooks items on grill, operates timers and removes products when timer sounds. Discards ingredients/products that have expired or don't meet quality standards. Sets up and maintains equipment; keeps workstation stocked; maintains cleanliness of work area, wearing appropriate safety equipment. Assembly Reads video monitor and assembles products using correct ingredients and portioning, correctly packages products, and verifies the appearance and quality of presentation, temperature of product, and order accuracy before delivery to guest. Discards ingredients/products that have expired or don't meet quality standards. Prep Places frozen products in appropriate place to defrost, places defrosted product in proper container and storage area, and arranges product for first-in, first-out rotation. Opens product packages, places in proper storage units, and affixes shelf life labels. Ensures all food prep and storage areas are kept neat and clean at all times and complies with JIB food safety standards. Visually checks and inspects all ingredients for freshness. Measures, assembles, and prepares ingredients for various products according to product mix information. Fryer Reads fryer video monitor prepare ordered products. Prepares fryer products, including: places product in appropriate rack/basket and places in correct fryer, operates timers, removes/drains product when timer sounds, codes product, places product in appropriate container and/or holding bin. Maintains cleanliness and stock of work station areas including the fryer prep area, display bin, freezer, refrigerator, and holding units. Interior Empties trash cans, sweeps and mops floors, vacuums carpet, washes tables and chairs, cleans windows and doors; cleans and stocks restrooms. Washes and sanitizes dishes and utensils by hand or using dishwasher. Changes or filters fryer shortening wearing required safety equipment, scrubs fryer units, discards old shortening, cleans vents and fryer screens. Cleans and maintains equipment, including storage freezer, storage refrigerator, drink dispenser, ice bins, syrup lines, grease catch pans, and POS equipment. Cleans miscellaneous interior items (i.e. wipes down menu boards, order counter, ). Visually checks and inspects all areas for cleanliness. Exterior Sweeps and picks-up trash in parking lots, drive-thru area, sidewalks, and curbs. Empties trash cans and cleans miscellaneous exterior items (i.e. -drive-thru menu board). Cleans drive-thru and dumpster Visually checks and inspects all areas for cleanliness. Receiving & Storage Receives and stores products on delivery following established procedures. QUALIFICATIONS: Experience 6 consecutive months JIB experience and 100% certified in all workstations for internal promotes, or 1-year supervisory experience in a restaurant or retail customer service environment. Knowledge/Skills/Abilities - Must be at least 18 years old; must complete Team Leader training classes; and in certain states, must be ServSafe certified. Requires ability to speak, read, and write effectively in English; and may require ability to speak another language to guests based on location of restaurant. Excellent interpersonal skills; ability to perform and understand basic math concepts (addition, subtraction, multiplication, division); ability to work well with diverse groups of people; proven analytical skills; and good organization and planning skills. Is a self-starter who takes initiative and willingly accepts responsibility. Basic knowledge of personal computers and related software applications. Demonstrates integrity and ethical behavior. Physical Requirements - Ability to stand and walk approximately 90%-95% of shift and move freely throughout the restaurant; ability to lift and carry 15-25 lbs. Ability to listen to guests' orders, operate a cash register, and read video monitors. REASONABLE ACCOMMODATION: Feast Foods, LLC dba Jack in the Box and its affiliates will make reasonable accommodations to allow a qualified individual with a disability to enjoy equal employment opportunities and to perform the essential functions of the job. This position description should be applied accordingly. ***Note: Any applicant who is offered and accepts employment with the company will be required to review and sign an agreement providing that the company and the employee must submit most employment-related disputes to binding arbitration and forgo proceedings before a jury in court.***
    $46k-93k yearly est. 20d ago
  • Field Service Account Manager

    Cleanharbors 4.8company rating

    Customer service supervisor job in Pasco, WA

    Clean Harbors is seeking a Field Services Account Manager in Pasco, WA to join the Environmental Sales team. The Field Services Account Manager is responsible for lead generation and securing Field Services business (including hazardous waste remediation, tank cleaning and emergency response.) at current as well as new customers within an assigned territory. The Account Manager will develop and strengthen relationships with customers to gain profitable Field Services revenue. Why work for Clean Harbors? Health and Safety is our #1 priority, and we live it 3-6-5. Competitive salary range: of $85-90k (depending on experience) + bonus structure. Comprehensive health benefits coverage after 30 days of full-time employment. Group 401K with company matching component. Generous paid time off, company paid training and tuition reimbursement. Positive and safe work environments. Opportunities for growth and development for all the stages of your career. 5 years of related B2B Sales (Account Management and Business Development). Previous experience working in Field Services or Industrial Services. Background resolving customer issues within RCRA, DOT, CERCLA, Environmental Remediation, Emergency Response, Industrial High-Pressure Cleaning. Waste Management/Environmental services experience highly preferred. Bachelor's degree in sales or business management is an asset. Exceptional business acumen, value selling and negotiation skills. Exceptional communication skills, teamwork ability, and ability to influence others to produce. sustainable relationships. Experience using Salesforce CRM. Ability to travel 30-50%. Join our team today! To learn more about our company, and to apply online for this exciting opportunity, visit us at **************************** Clean Harbors is the leading provider of environmental, energy and industrial services throughout the United States, Canada, Mexico, and Puerto Rico. Everywhere industry meets environment, Clean Harbors is one-site, providing premier environmental, energy and industrial services. We are solving tough problems through innovation and proven methodology - come be part of the solution with us. Clean Harbors is an equal opportunity employer that strictly prohibits unlawful discrimination. We recruit, employ, train, compensate, and promote without regard to an individual's race, color, religion, gender, sexual orientation, gender identity/expression, national origin/ancestry, age, mental/physical disability, medical condition, marital status, veteran status, or any other characteristic protected by law. *CH #LI-LB Ensuring that Health and Safety is the number one priority by complying with all safe work practices, policies, and processes and always acting in a safe manner Establish new business opportunities at existing and new customers. Collaborate consistently with other sales teams in the company. Meet quarterly and annual revenue objectives. Develop strong, collaborative relationships with local branches. Elevate obstacles with urgency and a bias-to-action. Assist in the collection of invoiced revenue from Customers. Track activities, opportunities, and accounts through CH tools, utilizing insights to craft strategies and cross-sell opportunities. Manages and controls Sales expenses. Maintain daily awareness of sales activities and results. Negotiate pricing and contract requirements. Be the established point of contact and problem solver for all assigned accounts and new business opportunities. Performs other duties and tasks assigned from time to time by management and will be required by the needs of the Clean Harbors business. Customer Relationship Management: Cultivate and advance relationships with internal and external stakeholders to deliver program goals that maximize profitable revenue and make the Company an indispensable partner to each assigned Enterprise Account.
    $85k-90k yearly Auto-Apply 45d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Kennewick, WA?

The average customer service supervisor in Kennewick, WA earns between $34,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Kennewick, WA

$44,000
Job type you want
Full Time
Part Time
Internship
Temporary