Customer Accounts Advisor
Customer service supervisor job in Midland, TX
The hourly range for this position is $14.25 to $15.00. This position is also eligible for incentive pay based on performance.
Customer Accounts Advisor
Aaron's Customer Account Advisors serve as coaches to our customer, driving payment collections and lease agreement renewals by understanding lease agreement benefits and ensuring customers are 100% satisfied with the product. As a Customer Account Advisor, you will build relationships with our customers over the phone and face-to-face to help bring them one-step closer to ownership.
Skills for Success
Customer Account Advisors can connect and relate well to people, demonstrate empathy, listen attentively, explain things simply and easily, and successfully navigate difficult conversations. Strong multi-tasking, organizational, negotiation and persuasion skills are necessary. Like all Aaron's team members, they share our purpose and passion for making a real difference in the lives of others and the rewards that come from creating strong personal connections for life.
The Work
Attainment and upkeep of customers' accounts including maintaining updated customer information in the store computer system and documenting all customer payment appointments.
Direct contact with customers who have not renewed their Lease agreement(s) both in home visits and over the phone
Sell customers on the benefits of timely lease agreement renewal payments
Assist the Customer Account Manager in setting and achieving daily, weekly and monthly revenue and renewal goals
Assist with merchandise returns and guest deliveries as directed by management
Clean and certify merchandise in the Quality Assurance Center for all items personally returned
Complete and maintain weekly vehicle maintenance sheet and route sheets daily
Load, secure and protect product in company vehicle
Safely operate company vehicle
Assist the Sales Team as needed
Any reasonable duties requested by management
Requirements
United States at least 21 years old with a valid state Driver's License and compliance with the Company's Driver Qualification Policy; including satisfactory MVR (driving record). Canada at least the age of 18.
Must meet DOT requirements to obtain certification in required states (United States)
Ability to work schedule of hours varying from 8 am to 9 pm
Ability to lift up to 50 lbs. without help and up to 300 lbs. with the assistance of a dolly
Two years of retail/customer service experience preferred
High School diploma or equivalent preferred
Excellent interpersonal and communication skills
High energy with the ability to effectively perform all functions of the store and multitasking effectively
Proper telephone etiquette
Uphold the Aaron's Brand and protect company assets
Maintain a professional appearance
Proficient computer skills
Aaron's Total Rewards
Our team members are our greatest asset. As an expression of our appreciation, Aaron's is proud to offer outstanding career training, competitive performance incentives, excellent advancement opportunities, and a distinctive benefits package which includes**:
Paid time off, including vacation days, sick days, and holidays
Medical, dental and vision insurance
401(k) plan with contribution matching
*Note that the pay range provided above is the lowest to highest rate we in good faith believe we would pay for this role at the time of this posting. We may ultimately pay more or less than the posted range, and the range may be modified in the future. An employee's pay position within the salary range will be based on several factors including, but limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, shift, travel requirements, sales or revenue-based metrics, any collective bargaining agreements, and business or organizational needs. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.
**Benefits vary based on full-time and part-time employment status.
Child Autism Support Professional (Entry-Level)
Customer service supervisor job in Midland, TX
Make a difference in a child's life every single day.
We have immediate openings to support families in need. We're actively hiring kind, enthusiastic individuals who can start right away-or within 4 weeks of accepting an offer. If you're ready to jump in and make a positive impact, we'd love to meet you!
We take every application seriously and value your time.
Our hiring process is fast and thoughtful-we aim to respond within 24 hours of receiving your application. Interviews and offers typically move quickly, and you may even receive a job offer the same day as your interview.
Why Join Us?
At Action Behavior Centers, we're driven by our core values-learning, caring, fun, team, and excellence. We foster a diverse, inclusive, and collaborative environment where creativity thrives, and both personal and professional growth are encouraged.
We believe in the potential of every individual we serve, from helping children reach life-changing milestones to supporting our team's success. In our 1:1 ABA setting, you'll work hands-on with children (18 months to 8 years) using ethical, evidence-based ABA techniques in a supportive, center-based environment. With top-tier supervision, ongoing training, and a passionate team by your side, you'll make a real impact every day!
What you'll be doing as a Behavior Therapist
Apply the principles of one-on-one ABA therapy to help children with Autism reach their full potential by reading treatment plan and program descriptions, implementing treatment in line with written description, collecting data, writing insurance notes, and implementing feedback provided by the supervisor during observation sessions.
Support the development of children in early childhood (ages 18 months to 8 years old) through engaging and fun therapeutic activities.
Collaborate with a team of individuals to optimize treatment, safety, and a fun working experience throughout the center.
Engage with children through play, movement, and imitation. For some kids this includes running, dancing, and singing silly songs. For others, this might look like reading a book, watching a video, or playing with cars. Keeping up with the energy and enthusiasm of the kiddos, actively engaging in play, and fostering a joyful atmosphere.
Effectively and positively communicate with stakeholders (e.g., peers, families, supervisors) to coordinate activities, celebrate successes, and advocate for personal needs.
Job Requirements
Lift and move with children in a fast paced environment, which includes the ability to lift up to 30 lbs, bend over to pick items up off the ground, squat, quickly move around on the floor, and run to effectively stay engaged with young children, keep a tidy work environment, and maintain safety.
Maintain an environment conducive to therapy ensuring the play spaces are tidy, organized, and conducive to a stimulating and enjoyable experience for the children.
Multitask to balance multiple actions, decisions, or conversations in the moment while assessing prioritization and safety for all parties.
Support teams by working cohesively as a center, neighborhood, and region. This may include travel to nearby centers to support, when assigned.
Reliable transportation and valid driver's license required.
Must be at least 18 years of age and have a Highschool diploma or GED equivalent.
Complete the RBT certification process within 20 days of employment by passing a 40-hour training curriculum, hands on competency assessment, registering for an exam, and passing the board's exam.
The ABC Advantage
Guaranteed Full-Time Hours: Even if patients cancel.
Promotions & Raises: Every 6 months with transparent feedback and goal setting.
Yearly Tenure Bonus: For eligible Behavior Technicians and RBTs.
Small Caseloads for BCBAs: Focused, individualized care for each child and increased oversight by supervisors.
Fully Paid Training: We cover your Registered Behavior Technician certification process.
No-Cost Supervision: No pay deductions for supervision hours.
No Contractual Obligation: Stay because you love it, not because you're required to.
Generous Benefits & Perks:
10 holidays,10 paid time off days and 2 flex days.
Health benefits covered at 90%.
Free lunch every Friday.
Complimentary subscription to DoorDash DashPass & Calm apps.
Student loan repayment contributions.
Annual celebrations, Teammate Appreciation Week, and team events.
Pay Ranges Based on Experience & Education:
Associates/High School: $15.50 - $23.75
Bachelors: $21.00-$27.25
Masters: $22.00 - $28.00
For entry level candidates, your first raise is earned upon certification as RBT, typically within 21 days.
Experience in these fields is a plus!
Childcare (nanny, babysitter, preschool teacher, tutor, etc.)
Mental health professionals and advocates (QMHP, behavioral health technicians)
Camp counselors, volunteers, or Sunday school teachers
Degrees in teaching, special education, sociology, psychology, or related fields (any degree preferred)
Experience as paraprofessionals, direct support, or life skills assistants
Passion for working with children with Autism Spectrum Disorder
Eagerness to join a caring, team-oriented culture
See what others have said when they made the decision to grow with us on Glassdoor & LinkedIn
We are a Responsive Employer - we will be in touch with you within 24 hours of applying!
Customer Service Associate - Weekend Availability
Customer service supervisor job in Midland, TX
Starting hiring pay at: $12.5
As an important part of our team, Customer Service Associates impact all areas of the customer experience. As the name suggests, your main priority is to provide great customer service. In this role, you will be responsible for taking orders in the drive-thru, assembling orders, delivering food to customers, cleaning the dining room, talking to customers, etc.
We are looking to hire Customer Service Associates who can thrive in an upbeat and fast-paced environment. We are hiring immediately for all shifts: opening shifts, closing shifts and everything in between. Whether you have previous experience as a customer service associate, retail team member, cashier, restaurant server, kitchen lead, cook, prep cook, drive-thru cashier or any other restaurant or service-oriented role - we have a position for you. We offer competitive pay and benefits for all positions. Even if you don't have previous Restaurant experience, this position is entry-level (yes, that's no experience required) and we provide paid training for every new Customer Service Associate on the team. We will make sure you are prepared to grow your Restaurant career with us.
Within your first year of working in the Restaurant, you can earn up to an extra $1.50 per hour in pay increases through additional training, certifications, and performance evaluations! If you want to be at Restaurant that is a FUN place to work, that values your growth and provides opportunities to impact your community, we want you on our team!
Qualities of awesome Canes Customer Service Associate:
Team player
Excellent communicator
Happy, Courteous and Enthusiastic
Hard working and attentive
Responsible and dependable
Authentic and genuine
Takes pride in doing a good job
Benefits available for hourly Crew:
Access to voluntary benefits through an insurance marketplace, including Medical & Pharmacy, Dental, Vision Life Insurance, Short Term Disability, Hospital Indemnity, Legal Insurance, Auto and Renter's Insurance, and ID Theft Protection
OnePass Gym Membership Program
401(k) With Safe Harbor Employer Match (age 21 & older)
Access to financial advisors for budget and retirement planning
Crewmember Assistance Program
Education assistance
Pet Insurance
Perks & Rewards for hourly Crew:
Paid Time Off*
Closed for all major holidays**
Early closure for company events
Casual Work Attire
Flexible Scheduling
Perkspot Employee Discount Program
*Must satisfy hours requirement per year
**Locations may vary
ESSENTIAL FUNCTIONS OF THE POSITION:
The intellectual and physical demands described below are representative of what must be met by Crewmembers to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Lift and carry, push or pull heavy objects up to 50 pounds
Kneel, bend, twist or stoop
Ascend or descend stairs
Reach and grasp objects (including above head and below waistline)
Excellent verbal and written communication
Ability to show up to scheduled shifts on time
Cleaning tables, floors and other areas of the Restaurant
Taking orders from Customers and processing payments efficiently
Follow proper safety procedures when handling and/or preparing food
Ability to multitask
ADDITIONAL REQUIREMENTS:
Must be 16 years of age or older
Provide all Customers with quick and friendly service
Work together as a team, assisting other Crewmembers in completion of tasks and assignments to ensure continuity of service
Work under pressure and at a fast pace
Align with Raising Cane's culture by balancing Working Hard and Having Fun
Take initiative
Comply with Company policies
Raising Cane's appreciates & values individuality. EOE
Customer Support Manager
Customer service supervisor job in Midland, TX
Job Details Full Time / Part Time: Full Time FLSA Classification: Exempt Business Unit: Frac Tank Rental Reports to: Sr. Director Travel Requirement: Yes Select's Customer Support Manager is a liaison between the customer and Select Water Solutions. The CSM is responsible for maintaining the relationship between the customer and Select by understanding, implementing, and communicating the needs of the customer to Select Management.
The essential job functions include, but are not limited to
Meet/Communicate with Customer on a daily basis to understand their needs.
Communicate with Director and Corporate Account Rep to discuss needs and ways to implement.
Provide market intelligence/competition/trends/status/progress to manager and established information sharing channels.
Follow up to ensure personnel and equipment needs for the job at hand.
Follow up to ensure personnel and equipment is available as needs change for the customer.
Continuing relationship with customer as more jobs and needs become available.
Complete all required reports in timely manner.
Stress personal and business ethics as the number one priority in dealing with Customer and Company personnel.
Maintain accurate records of all sales and prospecting activities including sales calls, presentation, closed sales, and follow-up activities with supported customer.
Participate in and complete company-required training programs.
Participate in Environmental, Health and Safety initiatives as set forth by the company.
Follow instructions and perform other duties as may be assigned by manager.
Prospecting potential customers/industries and educating them on our services.
Other duties
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.
Requirements
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required:
Bachelors' degree preferred.
Industrial experience preferred.
10 years of relevant work experience may be accepted in lieu of a formal education.
5 to 10 years' experience in customer-facing role with a strong track record of relationship management and account development.
Strong facilitation skills with the ability to influence customer decision-makers.
Prior experience coordinating and determining a focused sales strategy by facilitating, organizing, and initiating the sales effort.
Frequent personal contact with key client personnel to develop an understanding of current and future projects/expectations.
Must possess valid driver's license and be eligible to drive a company vehicle according to Select's insurance guidelines.
Comfortable with MS Office, including Word, Excel, Adobe, Outlook, Teams and Power Point.
Superior interpersonal skills and ability to work as part of a cohesive team.
Strong analytical organizational and planning skills.
Select Values and Guiding Principles
W: Working Safe
A: Accountability
T: Teamwork
E: Excellence
R: Respect
Compensation InformationCompensation is competitive and commensurate with experience.
Top Tier Benefits
Medical, dental, vision, coverage in addition to life and disability insurance plans.
Paid Vacation Days and Paid Holidays.
Retirement and Savings (401K) Plan with Company match.
Annual uniform allowance.
Referral bonus with no cap on amount of referrals.
Paid Training.
Physical Demands and Exposures
Traditional Monday through Friday, 8 - 5pm, unless operations dictate otherwise.
Involves Traveling 50% of the time and sitting for extended periods of time.
Exposure to noise levels requiring the use of hearing protection.
Needs high degree of concentration in a busy area.
Ability to individually lift: Maximum 25 lbs.
Field Services Lead - Security & Video Systems
Customer service supervisor job in Midland, TX
EPIC iO is currently seeking a Field Services Lead to join our team. This role is responsible for overseeing the deployment, service, and maintenance of network surveillance systems, access controls, and automation. The Professional Services Supervisor will lead a team of technicians, manage on-site installations and demobilizations, ensure quality maintenance and repair tasks, facilitate customer communication, oversee subcontractors, and handle logistical material handling and inventory management. This role requires up to 75% travel nationwide and involves both field and shop operations
Responsibilities & Tasks
Supervise and participate in field service operations to ensure efficient project execution.
Manage shop operations, including shipping, receiving, inventory control, and logistical loading/towing of trailers and cargo.
Assemble, configure, wire, test, and troubleshoot hardware according to customer specifications.
Maintain tools, equipment, and personal protective equipment (PPE) to ensure operational efficiency.
Create and update technical documentation.
Utilize computer programs and basic networking concepts to provide technical and remote support.
Assist in training internal and external customers, improving processes, and refining existing Standard Operating Procedures (SOPs).
Develop and maintain a strong understanding of company equipment, technical specifications, product offerings, and service pricing, including low-voltage surveillance/CCTV systems.
Perform manual labor in both indoor and outdoor environments, including inclement weather conditions.
Travel up to 75% of the time or as required.
Work overtime, after hours, and occasionally on weekends as needed.
Required Qualifications
Minimum of 3-5 years in field service operations, equipment maintenance, or a related technical role.
Technical Skills: Proficiency in troubleshooting, wiring, configuration, testing, and maintenance of mechanical tools and equipment.
Leadership: Proven ability to supervise teams, train personnel, and improve operational processes.
Documentation: Experience in drafting and maintaining technical documentation and standard operating procedures (SOPs).
Computer & Networking Knowledge: Basic understanding of computer programs and networking concepts for remote and technical support.
Physical Requirements: Ability to perform manual labor in both indoor and outdoor environments, including inclement weather conditions.
Flexibility: Willingness to travel up to 75% of the time and work overtime, after hours, and occasional weekends as needed.
Desired Qualifications
Applicable work experience or technical associate degree.
Texas Class B Security Contractor License.
California C-7 Low Voltage Systems Contractor's License.
Networking and TCP/IP experience.
Experience and ability to work with low voltage AC and DC systems up to 120VAC.
Familiar with light-construction & building processes.
Trailer loading and towing experience.
Forklift, and manlift operation, and CPR certifications or ability to fulfill through company programs.
Safeland USA and/or Basin United course completion or ability to fulfill through company programs.
Knowledge or certifications of Texas and national safety standards (OSHA).
Background in warehousing or shipping, and receiving.
Experience with Windows OS, Linux OS, along with VMS.
Experience utilizing Enterprise Resource Planning (ERP) systems such as Acumatica, SAP, or NetSuite.
Background in CCTV, wireless, software, and/or technology-related equipment.
Physical Requirements
Ability to safely lift up to 125 pounds.
Comfortable working at heights with ladders and aerial lift equipment.
Willingness to travel up to 50% locally and 25% remotely, implying the ability to move and work in different geographical locations.
Equal Employment Opportunity
EPIC iO provides equal employment opportunities to all qualified individuals without regard to race, color, religion, sex, gender identity, sexual orientation, pregnancy, age, national origin, physical or mental disability, military or veteran status, genetic information, or any other protected classification. Equal employment opportunity extends to all aspects of employment, including, but not limited to, recruitment, hiring, training, promotion, demotion, transfer, leaves of absence, and termination. EPIC iO takes allegations of discrimination, harassment, and retaliation seriously and will promptly investigate such behaviors.
Retail Team Manager
Customer service supervisor job in Odessa, TX
Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community.
Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient.
Some Responsibilities:
Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements
Must have a valid drivers license
Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
Auto-ApplyCustomer Success Specialist - 100% Commission | Midland, TX (SG-571135)
Customer service supervisor job in Midland, TX
Job DescriptionAbout The Strickland Group The Strickland Group is a family-driven, vision-first agency backed by a major national carrier. We combine modern tech, AI-assisted systems, and human connection to change how families protect their future. Our mission is simple: serve people and leave them better than we found them. Why this role is different This isn't a corporate seat - it's a pathway to ownership. You'll build your own business while helping families protect their income, eliminate debt, and create generational wealth. We train you, support you, and help you win - whether part-time or full-time. What You'll Do • Contact warm leads (no cold calling) • Help families find the best protection plans • Develop leadership skills • Build a business with unlimited earning potential What We Look For • Coachable individuals hungry for growth • People who want time, freedom, and purpose • Strong communicators • No experience required (training provided) Earning Potential This is a 100% commission opportunity. Part-time: $35K-$75K. Full-time: $85K-$250K+. Top earners exceed $400K+. We hire nationwide, full-time and part-time. If you're ready to build something meaningful, apply today.
Field Service Rotator II (AMS)
Customer service supervisor job in Odessa, TX
The Field Service Rotator II is responsible for performing basic to advanced maintenance functions, procedures, activities and responsibilities associated with working on gas compression packages. Duties include learning from and assisting other technicians with preventative maintenance, troubleshooting, diagnosing, repairing, installation, and commissioning of both gas fired and electric driven compressor packages. The purpose of the Field Service Rotator II level is to acquire proficiency in performing advanced maintenance, new equipment installation, and overhaul actions with limited supervision that will allow for progression to the Field Service Rotator III level.
Principle Responsibilities and Duties
* Submit accurate field service reports, expense reports, and other necessary paperwork daily.
* Provide basic leadership and training to new Field Service Technician I and Trainee.
* Diagnose engine/compressor failures accurately and efficiently.
* Provide input to Supervisor on personnel and materials needs to provide optimal job planning.
* Complete accurate and timely diagnostics and repairs of compressors, engines and controls on gas compressor packages in the field in adverse conditions with limited to no supervision.
* Troubleshoot electrical systems, basic controls, and unit control panels such as Murphy, and Altronic.
* Complete basic engine tuning functions to adjust engine performance and emissions on multiple major OEM's (CAT/Waukesha)
* Respond and repair recurring problems and emergency services.
* Assist, direct and conduct installation of new units including commissioning and start-up inspections with little to no supervision.
* Perform mechanical inspection using micrometers, pressure gauges, electronic diagnostic equipment and other specialty tools independently.
* Must be able to be on a call-out rotation and effectively make emergency repairs.
* All duties and responsibilities could include a large amount of travel at short notice including nights, weekends, and holidays.
* Recognize and comply with Health, Safety and Environmental rules and policies of Enerflex and those that are applicable to each location
* Represent the company in a professional manner at all times while providing outstanding customer service that aligns with Enerflex visions and values.
* Other duties as assigned by supervisor.
Qualifications
* High school diploma or general education degree (GED) and some vocational/technical related experience preferred
* Must have 5+ years applicable experience
* Understanding of Caterpillar Gas Engine Rating Pro (GERP) and similar OEM software
* Experience working on a wide range of natural gas compressor packages and a firm grasp of the theories, components, controls, and adjustments required
Prefer certification from CAT/ Waukesha (or equivalent training) to things such as:
* CAT Gas I
* CAT Gas II
* CAT Electrical
* Ariel Basic
* Ariel Mechanical
* CAT 3500 ADEM III and IV
* CAT 3500ULB and J
* Waukesha VHP
Physical Requirements
While performing the duties of this Job, the employee is regularly required to use hands to finger, handle, or feel; reach with hands and arms and talk or hear. The employee is frequently required to stand; walk; climb or balance and stoop, kneel, crouch, or crawl. The employee must regularly/frequently lift and/or move up to 25 pounds and Infrequently/occasionally lift and/or move up to 50 pounds using proper lifting techniques.
While performing the duties of this Job, the employee is regularly exposed to moving mechanical parts and adverse outside weather conditions. The employee is occasionally exposed to high, precarious places and fumes or airborne particles. The noise level in the work environment is usually loud.
About Us:
Transforming Energy for a Sustainable Future. Enerflex is a premier integrated global provider of energy infrastructure solutions, covering gas processing, compression, power generation, refrigeration, cryogenic, energy transition, and water solutions. We proudly employ more than 5,000 highly skilled employees across over 25 countries worldwide.
Enerflex places its core Values of Integrity, Commitment, Creativity, and Success into action across all aspects of the business. Our innovation, strong commitment to safety, and superior service to our customers positions us as the optimal partner to meet the needs of the dynamic energy industry.
We foster a culture of ensuring our employees have the tools to do their jobs right, but to also thrive in their roles. We pride ourselves in our competitive wages, extensive rewards programs, celebration of successes of individuals and teams, and are committed to ensuring Enerflex remains a safe and inclusive space for all.
What Enerflex Offers You:
Full time employees enjoy the following benefits:
* Generous healthcare, dental and vision plans
* 401(k) employer matching
* Generous paid time off program
* Employee equity plan
* Tuition reimbursement
* Fun office environment
Enerflex is an Equal Opportunity Employer
Enerflex grants equal employment opportunity to all qualified persons without regard to race, color, sex, age, national origin, religion, genetic information, mental or physical disability, or any other characteristic protected by applicable federal, state, or local law. Equal employment opportunities are provided in recruitment, hiring, promotions, wages, benefits, and other terms, conditions, and privileges of employment.
Disclaimer
The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, tasks, duties, knowledge, skills, and abilities required.
Nearest Major Market: Midland
Nearest Secondary Market: Midland
Customer Service Associate
Customer service supervisor job in Midland, TX
The **Customer Service Associate** provides customer service that is above and beyond for customer satisfaction and retention creating a culture of empowerment for employees to provide excellent customer service. Responsible for first contact resolution and the customer interaction experience within the location. Immediately handles and resolves customer issues at the counter and returns with the highest level of hospitality and professionalism. Serves at the primary Net Promoter Score (NPS) liaison for the management team, updating and communicating on all performance actions and decisions related to Net Promoter Score. Analyzing NPS results to determine cause and execute on plans to improve guest satisfaction. Improves service by communicating and assisting employees to understand customer needs, providing guidance, feedback, and individual coaching when needed. Ensures that all corporate policies and procedures are administered and followed by all staff.
**Wage** : $14.00/hr.
**Qualifications:**
3+ years of demonstrated experience in customer service, with experience in operations and sales. Rental car experience a plus. Excellent customer service skills. Excellent oral and written communication skills. Excellent relationship building and leadership skills. Excellent problem-solving and decision-making skills
**Apply** today and shift your **career** into drive for **tomorrow!**
**Benefits and Perks:**
Not only do you get to be part of an organization where you **Drive** your **Potential** , **Power** your **Passion!!** Below are a few perks and discounts:
+ Up to 40% off the base rate of any standard Hertz rental
+ Medical, Dental & Vision plan options
+ Retirement programs, including 401(k) employer matching
+ Paid Parental Leave & Adoption Assistance
+ Employee Assistance Program for employees & family
+ Educational Reimbursement & Discounts
+ Voluntary Insurance Programs - Pet, Legal/Identity Theft, Critical Illness
+ Perks & Discounts -Theme Park Tickets, Gym Discounts & more
The Hertz Corporation operates the Hertz, Dollar Car Rental, Thrifty Car Rental brands in approximately 9,700 corporate and franchisee locations throughout North America, Europe, The Caribbean, Latin America, Africa, the Middle East, Asia, Australia and New Zealand. The Hertz Corporation is one of the largest worldwide airport general use vehicle rental companies, and the Hertz brand is one of the most recognized in the world.
**US EEO STATEMENT**
At Hertz, we champion and celebrate a culture of diversity and inclusion. We take affirmative steps to promote employment and advancement opportunities. The endless variety of perspectives, experiences, skills and talents that our employees invest in their work every day represent a significant part of our culture - and our success and reputation as a company.
Individuals are encouraged to apply for positions because of the characteristics that make them unique.
EOE, including disability/veteran
Customer Service
Customer service supervisor job in Midland, TX
Acn Appliance in Midland, TX is looking for one customer service to join our 11 person strong team. We are located on 1503 W Industrial Ave. Our ideal candidate is self-driven, ambitious, and reliable.
Responsibilities
Greet customers and make them feel at welcomed
Assist Customers in preparing their appliance purchases
Coordinate and schedules service appointments for customers
Connect with customers about service that is being provided
uphold customer satisfaction
priorities every call from our customers
Answer any questions the customers may have
Clean work area as needed to maintain a tidy work environment
Respond to all complaints in a friendly and professional manner
Qualifications
Friendly attitude even when dealing with disgruntled employees
Responsible and proven ability to maintain scheduling commitments
Ability to problem solve quickly concerns customers may have
Good communication skills with customers
Must pass 10 panel drug test
Must pass background check
We are looking forward to hearing from you.
Field Service Manager
Customer service supervisor job in Midland, TX
TETRA Technologies, Inc. is a global organization whose foundation and strength comes from the drive and dedication of our team members. We value equal employment opportunity to stimulate creativity and innovation in our workforce as we use our collective talents to develop unique solutions to address the world's energy challenges.
Founded in 1981, TETRA (NYSE: TTI) is an energy services and solutions company focused on developing environmentally conscious services and solutions that help make people's lives better. With operations on six continents, the Company's portfolio consists of Energy Services, Industrial Chemicals, and Critical Minerals. In addition to providing products and services to the oil and gas industry and calcium chloride for diverse applications, TETRA is expanding into the low-carbon energy market with chemistry expertise, key mineral acreage, and global infrastructure, helping to meet the demand for sustainable energy in the twenty-first century.
Visit the Company's website at www.onetetra.com for more information or connect with us on LinkedIn.
Essential Duties:
The Field Service Manager supports TETRA's Water Desalination business by leading field-based operations that deliver end-to-end produced water treatment and desalination solutions. This role ensures safe, efficient, and compliant execution of water treatment activities while supporting technologies that convert produced water into a reusable resource. By overseeing field teams, coordinating maintenance and operations, and partnering with engineering and customers, the Field Service Manager helps enable energy-efficient desalination and the beneficial reuse of water across industrial and low-carbon applications.
Ensures that all daily operations are conducted in a safe & efficient manner and in accordance with TETRA Policies & Procedures
Responsible for supervising and overseeing various jobs and Operators
Attends, assists and leads safety meetings and safety training sessions at the facility and/or job site
Ensures that internal and external progress reports are send for his/her operations as required
Provides general direction and work assignments to all Facility operations personnel
Communicates (teaches, trains, explains), complies, and promotes ES policies
Participates, identifies, and promotes continuous improvement initiatives
Responsible for successfully resolving technical problems within operations, coordinating with engineering, ensuring the approved solutions are executed.
Capable of performing the duties and responsibilities of operations personnel as and when required
Assists with scheduling and job planning to ensure customers' needs are met
Ensures that all personnel adhere to all regulatory needs. Assists with inspections, reports, and any other items that arise
Ensure all material requirements are ordered and deliveredto various job sites
Manages operations resources (material and employees) to meet business needs
Makes recommendations on disciplinary actions and promotions for operators on shift
Track/monitors operational costs, driving improvements
Participates in incident investigations and leads the implementation of any corrective actions
Complete additional tasks at management discretion
Requirements:
EDUCATION: Bachelor of Science in related field preferred
EXPERIENCE: 7+ years of experience
TRAVEL: 20%
OTHER:
Submit to and satisfactorily complete pre-employment background, medical, alcohol, and drug screening
Must possess a valid Driver's License
Work Environment:
The requirements are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions of the position.
While performing the duties of any field-based position, an employee may be exposed to various outside weather conditions including but not limited to rain, humidity, snow, and/or heat during daytime hours and/or nighttime hours. The noise level in this work environment is usually moderate to loud for extended periods of time.
Rental Service Supervisor
Customer service supervisor job in Midland, TX
TEAM UP WITH US! The Rental Service Supervisor is responsible for coordinating and overseeing the daily activities for the Rental Service Department at the location assigned and provides leadership. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Establish and maintain service records (either electronic or manual) for all equipment within the rental fleet.
* Set priorities within the shop for all mechanics, and equipment repair to maximize fleet utilization and employee productivity.
* Order and receive spare parts, maintaining adequate inventory levels.
* Allocate parts expense and shop labor to machines through a work order system.
* Review maintenance records to schedule dates for recommended service intervals, (250 hour, 500 hour, etc. PM)
* Train mechanics directly, and routinely schedules manufacturers technical training for individual team member skill enhancement.
* Set up and maintain a supply of "shop tools" for all service personnel use.
* Invoice customers for damages to rental equipment upon approval of Rental Manager.
* Identify other service shops for potential "outsourcing" repair of rental equipment.
* Handle customer service calls for equipment failures, taking appropriate and prompt action.
* Consult with Rental Manager, deciding whether to repair or exchange rental equipment on the job-site.
* Engage in some customer training concerning daily maintenance and safe operation of equipment.
* Notify the customers Rental Application Specialist before billing for damages.
* Establish maintenance and repair standards for each piece of rental equipment.
* Directly supervise up to 15 employees.
WHAT YOU'LL NEED:
* Associate's degree (A. A.) or equivalent from two-year college or technical school; and/or one year to three years related experience and/or training.
* Specific brand training on fleet equipment.
* Ability to teach other mechanics how to maintain and repair equipment.
* Strong administrative and relationship skills to keep all repair tasks flowing in a timely manner while documenting parts and labor costs.
* Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.
* Technical background related field.
* Ability to write reports, business correspondence, and procedure manuals.
* Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.
* Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals.
* General Computer literacy a plus.
* Valid Driver's License / Clean Driving Record.
* Professionalism and diplomacy to approach others and manage emotional or ambiguous situations with clarity and self-control.
* Ability to lift and/or move up to 50 lbs.
* Availability to work normal hours during first shift, but flexible for weekend, holiday and evening work as required to get a job completed on time.
* Knowledge of CAT DBS Database software; Internet software; Order processing systems; MS Excel Spreadsheet software and MS Office Suite Word Processing software.
* High tolerance for performing complex job tasks while experiencing numerous interruptions.
WHY WORK WITH US?
* We like to take care of business and have fun doing it!
* We offer health, dental, vision, life, and more as a comprehensive benefits package.
* Don't you want to work with awesome people?
IMPORTANT INFORMATION:
While performing the duties of this Job, the employee is occasionally required to sit. The employee is occasionally required to stand; walk and talk or hear. Specific vision abilities required by this job include close vision, distance vision, color vision and peripheral vision.
The employee is occasionally exposed to moving mechanical parts; fumes or airborne particles; outside weather conditions and vibration.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate.
Required travel up to 10%.
This position is considered a safety sensitive position.
The Job description is subject to change by the employer as the needs of the employer and requirements of the job change.
EEO/AA
Auto-ApplyService Supervisor
Customer service supervisor job in Midland, TX
SERVICE SUPERVISOR FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER
Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company's representative in dealings with the customer on-site. Manage the daily task of employees
Essential Duties and Responsibilities:
Ability to work a rotational schedule, including long and/or occasionally irregular hours.
Executes onsite supervision of all jobs.
Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager. Ensure that all relevant VoltaGrid policies and procedures are followed and adhered to.
Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job.
Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions.
Communicates with the customer regarding the job before starting, during, and after the job is completed.
Conducts safety meetings with the crew as required by VoltaGrid and the customer.
Prepares reports and schedules to ensure accuracy and efficiency.
Inspects work performed to ensure that it meets SOP's.
Instructs crew in policies and procedures and the use and maintenance of equipment.
Assist with complaints about service and equipment and take corrective action.
Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational.
Completes all training necessary as it relates to a supervisory role.
Moderate use of hand and power tools to work with and repair mechanical and electrical equipment.
Will be required to complete all training, including Flash Arc Training and Basic Electrical Safety Training as provided.
Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task.
Must possess the ability to self-supervise on daily tasks and metrics.
Ability to work with a team and stand alone for multiple hours.
Must present equipment, tools, and self in an orderly and tidy manner.
Be available by phone while on a scheduled rotation.
Able to operate a company vehicle safely as well as maintain a clean driving record.
Comply with all safety standards and procedures.
Oversee safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed.
On-time completion of all assigned training.
Promotes ethical behavior in all aspects of the business and leads by example.
Computer literate with the ability to utilize online forms/automation.
All other duties and responsibilities as assigned by Manager.
Other Requirements:
1-2 years of leadership experience in related field
Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused
High School diploma, skilled labor certificate, or equivalent.
Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights.
Ability to stoop, sit, stand, or be on their feet for an extended period of time.
Able to lift 50 pounds up to 10 times per shift.
Mechanical Aptitude.
Valid Driver's License.
Good written and verbal communication skills.
Be “on call” for both shifts while on rotation.
Communicate with Engineering, Operations, HSE, and vendors as needed.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. VoltaGrid is committed to hiring veterans and transitioning military service members, particularly those with expertise in equipment maintenance, repair, and technical skills. Your dedication, leadership, and hands-on experience in maintaining heavy equipment make you an ideal fit for our team #LI-DNP
Service Supervisor
Customer service supervisor job in Midland, TX
SERVICE SUPERVISOR FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company's representative in dealings with the customer on-site. Manage the daily task of employees
Essential Duties and Responsibilities:
* Ability to work a rotational schedule, including long and/or occasionally irregular hours.
* Executes onsite supervision of all jobs.
* Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager. Ensure that all relevant VoltaGrid policies and procedures are followed and adhered to.
* Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job.
* Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions.
* Communicates with the customer regarding the job before starting, during, and after the job is completed.
* Conducts safety meetings with the crew as required by VoltaGrid and the customer.
* Prepares reports and schedules to ensure accuracy and efficiency.
* Inspects work performed to ensure that it meets SOP's.
* Instructs crew in policies and procedures and the use and maintenance of equipment.
* Assist with complaints about service and equipment and take corrective action.
* Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational.
* Completes all training necessary as it relates to a supervisory role.
* Moderate use of hand and power tools to work with and repair mechanical and electrical equipment.
* Will be required to complete all training, including Flash Arc Training and Basic Electrical Safety Training as provided.
* Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task.
* Must possess the ability to self-supervise on daily tasks and metrics.
* Ability to work with a team and stand alone for multiple hours.
* Must present equipment, tools, and self in an orderly and tidy manner.
* Be available by phone while on a scheduled rotation.
* Able to operate a company vehicle safely as well as maintain a clean driving record.
* Comply with all safety standards and procedures.
* Oversee safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed.
* On-time completion of all assigned training.
* Promotes ethical behavior in all aspects of the business and leads by example.
* Computer literate with the ability to utilize online forms/automation.
* All other duties and responsibilities as assigned by Manager.
Other Requirements:
* 1-2 years of leadership experience in related field
* Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused
* High School diploma, skilled labor certificate, or equivalent.
* Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights.
* Ability to stoop, sit, stand, or be on their feet for an extended period of time.
* Able to lift 50 pounds up to 10 times per shift.
* Mechanical Aptitude.
* Valid Driver's License.
* Good written and verbal communication skills.
* Be "on call" for both shifts while on rotation.
* Communicate with Engineering, Operations, HSE, and vendors as needed.
The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws.
Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. VoltaGrid is committed to hiring veterans and transitioning military service members, particularly those with expertise in equipment maintenance, repair, and technical skills. Your dedication, leadership, and hands-on experience in maintaining heavy equipment make you an ideal fit for our team #LI-DNP
Service Manager
Customer service supervisor job in Midland, TX
Founded in 1988, Mersino is a single source for pumping services, contract dewatering, one-pass trenching, power generation and drilling. Our people are the most valuable asset, and we strive to maintain a culture that inspires dedication to customer service. Whether a planned project or an emergency response, Mersino meets challenges with expertise, equipment, and service.
We move water.
Location: Midland, TX
Job Summary:
The primary responsibility of a Service Manager is to manage, direct, train, and evaluate the daily activities of the service department, ensuring the timeliness and quality of work performed and minimizing the costs of parts and labor. The Service Manager is directly responsible for the repairs and maintenance of all equipment at the branch level and for ensuring quality repairs to all equipment as well as responding to equipment failures as they occur in the field. As such, the Service Manager serves as a working team member and individual contributor to the team's overall success.
Typical Duties and Responsibilities:
Directly oversee and control the workload of all shop and field service employees
Establish quality and productivity criteria, ensuring that company productivity requirements are being met
Ensure accurate completion of service orders by service team members, including accurate documentation of service orders and part numbers in the appropriate systems
Perform quality checks on serviced items to ensure proper repairs have been completed
Prepare and implement a comprehensive preventative maintenance schedule on equipment, and ensure its compliance
Maintain records of equipment purchases, repairs, maintenance, servicing, and warranties
Control, order, and maintain an inventory of parts and supplies to meet daily service requests
Oversee the accurate and timely estimation of maintenance and repair work through the appropriate tracking systems
Oversee, guide, and complete diagnosis and repairs both in the shop and in the field
Maintain and enforce company Quality/Environmental systems and procedures applicable to daily work activities of all service personnel
Maintain and enforce company safety standards for all service personnel
Ensure that
The Mersino Way
is a guiding document in the day-to-day activities of each and every project
Qualifications:
Bachelor's degree in diesel or truck service repair or a related field
Appropriate equipment repair certifications desired
3 years of project management and supervisory experience
Planning and organizational skills in handling multiple projects
Ability to read schematics, blueprints, and/or technical manuals
Skills in workflow analysis and management
Specific Expectations:
A professional demeanor
Ability to work effectively with others
Ability to multi-task in a changing environment
Ability to work a flexible schedule to meet job requirements
Ability to travel
Excellent written and verbal communication skills
Strong time management and organizational skills
Requires intermittent periods during which continuous physical exertion is required, such as walking, standing, stooping, climbing, lifting material or equipment, some of which may be heavy or awkward
Disclaimer: The above statements are intended to describe the general nature and level of work being performed by people assigned to this classification. They are not to be construed as an exhaustive list of all responsibilities, duties, and skills required of personnel so classified. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed.
Mersino is an Equal Opportunity Employer/Veterans/Disabled
Auto-ApplyCE Customer Service
Customer service supervisor job in Odessa, TX
Details Information Working Title CE Customer Service Position Status Part Time Department Continuing Education General Summary Support the Continuing Education department that includes creating a welcoming environment for all students and visitors, assists with inquiries by telephone or in-person and proper triaging. Assist with daily processes, office functions and documentation.
Specific Position Duties
* Meet and greet customers visiting CE
* Ensure that each visitor follows the colleges' screening protocols
* Answer phone and triage to proper departments
* Assists departments with daily processes
* General office functions
* Must be a team player.
Minimum Qualifications Preferred Qualifications Annual Salary Hiring Range Work Hours
Posting Detail Information
Posting Number A01980P Job Open Date Quick Link for Internal Postings **************************************
Supplemental Questions
Required fields are indicated with an asterisk (*).
Documents Needed to Apply
Required Documents
Optional Documents
Service Supervisor
Customer service supervisor job in Odessa, TX
Summary: The Service Supervisor is a key leadership role responsible for overseeing all service-related activities within the branch. This position ensures the efficient delivery of high-quality service to customers while promoting a culture of excellence rooted in our core values: Quality, Customer Service, Self-Governance, Growth, Innovation, Engagement, and Accountability. The Service Supervisor provides guidance, support, and supervision to technical staff to maximize performance, adherence to company policies, and compliance with all applicable laws.
Essential Functions:
Ensure all service work meets OEM standards and company expectations. Review and resolve quality issues, provide feedback to technicians, and continuously improve processes to maintain superior service delivery.
Identify and implement new ideas, processes, and technologies to improve ACS and customer experience
Build and maintain strong customer relationships. Handle escalations professionally and proactively provides solutions that foster trust and loyalty.
Lead by example in promoting personal accountability and adherence to company standards. Encourage technicians to take ownership of their work and demonstrate independence in problem-solving.
Identify training needs, develop growth plans, and provide mentorship to support professional development and employee retention.
Collaborate with service teams, branch leadership, and other departments to ensure smooth operations, effective communication, and a supportive work environment.
Monitor team performance, enforce policies, and maintain compliance with OSHA, company standards, and other regulations. Take responsibility for service outcomes and ensure customer satisfaction.
Lead service operations using Daily Management principles, including planning, feedback, and communication with the frontline team.
Provide leadership and direction to technical staff to ensure high performance and employee engagement.
Ensure technicians have proper tools, equipment, information, and training to deliver top-quality service.
Document and evaluate processes for efficiency and quality improvements.
Ability to support the technicians with troubleshooting mechanical and electrical issues and communicate solutions effectively, including remotely when needed.
Assist planners in scheduling follow-up repairs by proper execution of the Service Monthly forecast/backlog
Perform other related duties as assigned.
Qualifications and Education Requirements:
3+ years of experience managing technicians or 5+ years of technician work.
High school diploma or GED certificate.
Experience with generators and compressors a plus.
Must have a valid driver's license and clean driving record.
Must be able to pass a drug and alcohol test, physical, driving requirement, and background check.
Stand, walk, sit, climb, balance, stoop, kneel, crouch and crawl while working on equipment.
Lift and/or move up to 50 lbs. (and occasionally up to 100 lbs. with assistance.)
Exposure to moving mechanical parts, fumes or airborne particles, and outside weather conditions.
Auto-ApplyCareer Center Supervisor
Customer service supervisor job in Odessa, TX
The Career Center Supervisor (CCS) oversees the workforce activities of the career center while
ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate
use of workforce resources and materials for the benefit of the customers.
ESSENTIAL FUNCTIONS
· Manages the daily operations of the Career Center and related workforce programs.
· Informs Manager of customer flow and recommends allocation of staff to ensure appropriate
and timely provision of services.
· Analyzes performance data to provide process and service delivery improvements to meet
performance measures and benchmarks.
· Assesses staff for professional development and provides training to achieve high standards
of customer service.
· Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES
· Knowledge of workforce development, economic development, business intelligence and
trends, and project management.
· Knowledge of effective management techniques and practices to include planning, strategy
development and implementation, assessment of outcomes and accountability.
· Knowledge of effective case management and counseling.
· Knowledge of word processing, spreadsheet, technology, and computer skills.
· Exceptional customer service and interpersonal skills.
· Can effectively handle or resolve stressful or challenging situations with difficult customers.
Is sensitive to customer needs and feelings and demonstrates concern for others.
· Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
· Excellent verbal and written communication skills.
· Ability to analyze and interpret information and data and provide relevant feedback for action.
· Ability to develop and maintain effective working relationships with management, coworkers,
Board staff, and the public.
· Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE
· Associates or Undergraduate degree in a relevant field of study required.
· Three (3) years of relevant experience, to include one (1) year of supervisory experience.
· Additional relevant experience may be considered in lieu of required education.
· Valid driver's license and proof of insurance with good driving record.
· Ability to relocate within the service delivery area.
· Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending,
and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions
are primarily in an office environment. Occasional driving and travel required. Flexible hours may be
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
About Us:
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Nevadans, and Floridians. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.
Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Nevada, and central Florida.
C2 GPS' guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
Health Insurance
Wellness Reimbursement
Generous Paid Time Off
Paid Parental Leave
401(K) with 100% Employer Match up to 6% of individual contributions
Norton LifeLock Identity Theft Protection
Dental
Vision
Life Insurance
Short and Long Term Disability
Critical Illness Insurance
Accident Insurance
Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
JOB CODE: PB - 8810E1-2-SCC
Career Center Supervisor
Customer service supervisor job in Odessa, TX
The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers.
ESSENTIAL FUNCTIONS
* Manages the daily operations of the Career Center and related workforce programs.
* Informs Manager of customer flow and recommends allocation of staff to ensure appropriate
and timely provision of services.
* Analyzes performance data to provide process and service delivery improvements to meet
performance measures and benchmarks.
* Assesses staff for professional development and provides training to achieve high standards
of customer service.
* Performs other related duties as assigned.
REQUIRED SKILLS/ABILITIES
* Knowledge of workforce development, economic development, business intelligence and
trends, and project management.
* Knowledge of effective management techniques and practices to include planning, strategy
development and implementation, assessment of outcomes and accountability.
* Knowledge of effective case management and counseling.
* Knowledge of word processing, spreadsheet, technology, and computer skills.
* Exceptional customer service and interpersonal skills.
* Can effectively handle or resolve stressful or challenging situations with difficult customers.
Is sensitive to customer needs and feelings and demonstrates concern for others.
* Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented.
* Excellent verbal and written communication skills.
* Ability to analyze and interpret information and data and provide relevant feedback for action.
* Ability to develop and maintain effective working relationships with management, coworkers,
Board staff, and the public.
* Ability to develop strategies and solutions.
EDUCATION AND EXPERIENCE
* Associates or Undergraduate degree in a relevant field of study required.
* Three (3) years of relevant experience, to include one (1) year of supervisory experience.
* Additional relevant experience may be considered in lieu of required education.
* Valid driver's license and proof of insurance with good driving record.
* Ability to relocate within the service delivery area.
* Bilingual in English and Spanish strongly preferred.
PHYSICAL DEMANDS
Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending,
and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions
are primarily in an office environment. Occasional driving and travel required. Flexible hours may be
required. Reasonable accommodations may be made to enable individuals with disabilities to perform
the essential functions.
About Us:
C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Nevadans, and Floridians. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers.
Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Nevada, and central Florida.
C2 GPS' guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work.
* Health Insurance
* Wellness Reimbursement
* Generous Paid Time Off
* Paid Parental Leave
* 401(K) with 100% Employer Match up to 6% of individual contributions
* Norton LifeLock Identity Theft Protection
* Dental
* Vision
* Life Insurance
* Short and Long Term Disability
* Critical Illness Insurance
* Accident Insurance
* Pet Insurance
EEO/AA
C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications.
JOB CODE: PB - 8810E1-2-SCC
Inside Sales - Odessa, TX
Customer service supervisor job in Odessa, TX
Job Description
Eagle Automation is a premier oil and gas automation and measurement provider. At Eagle we strive to provide a complete solution to meet all of our customers' automation, measurement, and electrical needs. Founded in 2000, Eagle has rapidly grown to seven locations, spanning from Texas to Wyoming. The deep talent of our team combines technical expertise with a wide variety of product and services to solve some of our customers' largest challenges. At Eagle we are looking for dedicated employees. We pride ourselves on being a safe, ethical, and customer focused organization. We work with our employees to help them achieve their professional goals by providing them with challenging and meaningful work in an environment where they will continuously learn. We are a rapidly growing organization with endless potential for career growth.
Position:
Inside Sales / Support
We are looking for an experienced Inside Sales / Support specialist to expand our selling efforts in the fast paced, growing, oil and gas market in our Midland, TX office. The candidate sought would also excel in a fast-paced environment and be able to quickly learn our rapidly growing customer base and product portfolio.
We are a fast moving organization where high achieving, energetic, purpose driven, and self motivated individuals thrive.
Job Duties:
Completing quotations
Following up on sales leads
Finding and developing new opportunities within existing accounts
Identifying and pursuing potential customers and markets
Ensuring customer satisfaction
Maintaining records of activities using Enterprise and Contact Relationship Management software
Assisting in marketing efforts
Purchasing and negotiating pricing on equipment/supplies from vendors
Supporting the sales team to procure equipment/supplies
Experience:
2+ years' experience in inbound support / sales or purchasing (preferred)
Experience in the Oil and Gas or Electrical/Automation industries is a plus
Bachelor's degree or equivalent related experience
Proficiency in MS Outlook, Word and Excel
Experience with Enterprise and Contact Relationship Management software
Exceptional verbal and written communication skills
Highly organized and disciplined
Desire to learn and build personal skill-set
Technical background a plus
Compensation:
Compensation based upon level of experience and capabilities. Eagle Automation provides a competitive benefit package including health insurance, 401K matching plan, life insurance, PTO and holiday pay.
Job Posted by ApplicantPro