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Customer service supervisor jobs in North Port, FL

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  • Therapy Team Leader

    Encompass Health Rehabilitation Hospital of Cape Coral 4.1company rating

    Customer service supervisor job in Cape Coral, FL

    Occupational Therapy Team Leader Career Opportunity Lead with Purpose in Occupational Therapy Seeking a career transcending the ordinary? Join Encompass Health where your leadership skills matter. Embrace a role close to your heart and community, making a meaningful impact in patients' lives during their rehabilitation journey. As a Team Leader for Occupational Therapy, champion small victories, ensuring seamless implementation of procedures and treatments. Utilize your specialized skills to deliver compassionate, personalized care, guiding patients toward their rehabilitation goals. Benefit from the latest technology in a supportive, collaborative environment. From day one, our comprehensive benefits underscore your well-being and professional growth. Welcome to a role where your leadership creates impactful outcomes and fulfillment. A Glimpse into Our World Join a team where you'll notice the difference from day one. Working at Encompass Health means becoming a part of a growing national inpatient rehabilitation leader. We take pride in our career growth opportunities and how our team members collaborate for the greater good of our patients. Recognitions such as being named one of the "World's Most Admired Companies" and receiving the Fortune 100 Best Companies to Work For Award make us immensely proud. Benefits Tailored for You Our benefits are designed to support your well-being and start on day one: ⦁ Affordable medical, dental, and vision plans for both full and part-time employees and their families. ⦁ Generous paid time off that accrues over time. ⦁ Tuition reimbursement and continuous education opportunities for your professional growth. ⦁ Company-matching 401(k) and employee stock purchase plans, securing your financial future. ⦁ Flexible spending and health savings accounts tailored to your unique needs. ⦁ A vibrant community of individuals who are passionate about what they do. Your Role as a Leader in Occupational Therapy Your impactful journey involves: ⦁ Assisting the Director of Therapy Operations in the daily operations of the therapy team, including scheduling, orientation, training, and communication with the occupational therapy staff and hospital departments. ⦁ Providing direct care to patients and building rewarding relationships by understanding each patient's physical, mental, and emotional needs to aid in their recovery. ⦁ Celebrating patient victories along the way. Qualifications ⦁ Current licensure or certification required by state regulations. ⦁ CPR certification required or must be obtained within 30 days of hire within this role. ⦁ Bachelor's or Master's degree from an accredited therapy program required. ⦁ Minimum of three years of experience in occupational therapy or leadership, with a minimum of two years of clinical experience. ⦁ Active on Therapy Clinical Ladder (when eligible) or specialty professional certifications preferred.
    $48k-74k yearly est. 3d ago
  • Retirement Service Agent

    The United States Secret Service 4.4company rating

    Customer service supervisor job in Fort Myers, FL

    Recruitment Incentive: Applicants may be eligible for a $40,000 recruitment incentive in accordance with regulatory requirements. Click apply for complete details on the recruitment incentive details and eligibility. Be tomorrow's Secret Service. During the course of their careers, special agents carry out assignments in both investigations and protection and may be assigned to multiple duty stations throughout the U.Conducting criminal investigations pertaining to financial obligations of the United States. * Planning and implementing security designs for National Special Security Events. This is no ordinary job, and our special agents are no ordinary individuals. Show us you have the talent and background we need, and we'll show you the rewards that come with being a special agent in the U.Carry and use a firearm. Maintaining firearm proficiency is mandatory. Be at least age 21 at the time of application and less than age 37 at the time you receive a conditional offer of employment, unless you have previous service in a Federal Civilian Law Enforcement position covered by special law enforcement or firefighter retirement provisions, including early or mandatory retirement. Applicants with veteran's preference must receive a conditional offer of employment prior to reaching age 40 to continue in the application process. You must obtain a Top Secret Clearance and retain it during your career. Possess uncorrected visual acuity of no worse than 20/100 binocular, possess corrected visual acuity of 20/20 or better in each eye. Submit to a drug test prior to your appointment and random drug testing while you occupy the position. Complete 13 weeks of intensive training at the Federal Law Enforcement Training Center(FLETC) in Glynco, GA and 18 weeks of specialized training at the James J. Rowley Training Center in Laurel, MD. Sign a mobility agreement stating your willingness to accept assignments anywhere within the United States and overseas. Certify that you have registered with the Selective Service System or are exempt from having to do so, if you are a male applicant born after December 31, 1959. By applying, you consent to your information being transmitted by Get It to the Employer, as data controller, through the Employer's data processor SonicJobs. See United States Secret Service Privacy Policy at and SonicJobs Privacy Policy at and Terms of Use at
    $22k-32k yearly est. 1d ago
  • Customer Care Agent - PART TIME - Fort Meyers, FL

    Ace Hardware Corporation 4.3company rating

    Customer service supervisor job in Fort Myers, FL

    Compensation Details: $16.00 per hour Why should you join our team? We live our values - W.E.L.I.G.H.T (Winning, Excellence, Love, Integrity, Gratitude, Humility, and Teamwork). Gratitude. Humility. Love. You don't often see values like these in most corporate statements, but Ace is different. These things are important to us. They represent our commitment to the company, our employees, to Ace retailers and to the Ace brand. In addition to providing our employees a great culture, Ace also offers competitive benefits* that address life's necessities and perks, many of which expand and improve year after year, including: Weekly Pay Incentive opportunities (up to a maximum of $350 per month) Generous 401(k) retirement savings plan with a fully vested matching contribution the first year in addition to quarterly contributions and annual discretionary contribution (once eligibility requirements have been met). Over the past 5 years, company contributions (matching, quarterly & discretionary) for fully eligible employees have averaged 10.4% of total eligible compensation 21 days of vacation immediately available (prorated in the first year) Comprehensive health coverage (medical, dental, vision and disability) & life insurance benefits for you and your dependents. Ace invests in every employee we hire, with a key focus on development and coaching. We offer on-site classes, facilitator-led courses, and a generous tuition assistance program, plus a performance management approach that goes beyond the typical yearly review. We know the work environment matters. That's why Ace Care Center holds events like Employee Appreciation Week, Customer Service week, birthday/holiday celebrations, and much more! Your career at Ace is more than just a job. It's a chance to be part of something meaningful. We help locally-owned businesses thrive and make an impact in their communities - and we support our employees in doing the same by offering opportunities to help Children's Miracle Network Hospitals and the Ace Helpful Fund through the Ace Foundation. Employee discounts on Ace merchandise (including top brands like Weber, Traeger, Yeti, Craftsman, DeWalt and more), travel, fitness, computers and thousands more. Adoption cost reimbursement Employee Assistance Program (EAP) - access to free visits to therapists and lawyers, guidance on financial matters, elder and childcare, and assistance with tickets to entertainment events. * Benefits are provided in compliance with applicable plans and policies. : The Job As a Customer Care Agent, you will be responsible for answering calls, e-mails and other interactions based on specific training received from consumers, vendors, retailers and Ace corporate staff. Your goal is to identify the contact's issue/question, research the potential solution/answer, determine the best solution/answer, and work with the contact to resolve their issue or answer their question. Anything not resolved or not answered at this level is escalated to a Customer Care escalation team or a subject matter expert partner. What you'll do Receive questions/information requests and identifies the contact's specific needs. Research the contact's issue/question in the knowledge database, interpret guidelines/procedures, and identify the best solution/answer. Either answers the contact's question/information request or work with the contact to resolve their issue. Documents the request and answer/resolution. Escalates the issue to an escalation team or subject matter expert if issue cannot be resolved. Other projects as assigned to support the various business areas. What you need to succeed Minimum of two years of customer service experience or a two-year degree in a related field plus one year of customer service experience. Excellent interpersonal, phone, writing, and analytical skills. Demonstrated ability to work with a diverse customer base, troubleshooting, multi-tasking, managing a high call volume, and functioning fairly independently. Resourceful and has the ability to interpret policies and procedures. Takes initiative in researching and resolving customer issues/questions. Comfortability making decisions and exercising good judgments in a changing environment. Demonstrated ability to learn a variety of products, services, applications, Ace departments and operations, and company initiatives supported. Working knowledge of multiple business software packages (MS Office, MS Outlook, etc.). Monday- Friday shifts include 10AM-2PM OR 12PM-4PM WE WILL BE CONDUCTING A VIRTUAL HIRING EVENT ON DECEMBER 15TH! PLEASE FOLLOW THE LINK BELOW TO SIGN UP: Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert We want to hear from you! When most people think of career opportunities with Ace Hardware, they often think of the helpful cashiers and sales associates at their local store. However, have you also considered the people behind the scenes who select, promote, ship and process the invoices for more than 75,000 products? Maybe you haven't, but we'd like you to. Because together we help our customers take care of their homes. Come find out why a career with the Ace Hardware Corporation is one of America's best kept secrets. Equal Opportunity Employer Ace Hardware Corporation is committed to a policy of promoting equal employment opportunities. The company recognizes the importance of diversity and leveraging the skills and talents of all people to the mutual advantage of each individual and the organization. The company is committed to the prevention of employment discrimination related to race, religion, color, sex (including sexual harassment), gender identity, national origin, age, marital status, disability and military or veteran status, sexual orientation or any other action covered by federal or applicable state/local laws. Disclaimer The pay range for this position starts as listed in the job posting, but could be higher based on education and experience. Please note, compensation decisions are dependent on the facts and circumstances of each opening. We take into consideration the minimum requirements outlined in the job description, such as an individual's education, training and experience, the position's work location, required travel (if any), and external market conditions when determining the final salary for potential new hires. Be aware that salary estimates published via alternate online job boards may not be a true representation of the actual pay range offered for this position. Please refer to the Ace position description for the accurate starting pay range information and feel free to discuss this with a Talent Acquisition professional if you are chosen to move forward with an interview. This written "Position Description" is not intended to cover all aspects of the position listed. It is meant to cover the basic/general essential job functions of a particular position. Ace Hardware Corporation reserves the right to change job duties, including essential job functions, according to business necessity. It is unlawful in Massachusetts to require or administer a lie detector test as a condition of employment or continued employment. An employer who violates this law shall be subject to criminal penalties and civil liability. Want to be notified when new jobs are posted? Follow the link below to create an account and set up custom job alerts: Create Job Alert
    $16 hourly 11d ago
  • Customer Experience Manager - Victoria's Secret - Edison - Fort Myers, FL

    Victoria's Secret 4.1company rating

    Customer service supervisor job in Fort Myers, FL

    A Victoria's Secret & Co Customer Experience Manager is a values-based leader who delivers exceptional customer and associate experiences to grow top line sales. This role reports to the Store Manager. Primary Responsibility: The Customer Experience Manager is responsible for driving and growing top-line sales by leading the sales floor, coaching and development of the team, performance management, and selling. In addition, the Customer Experience Manager supports operational excellence through maintaining visual standards, payroll management, and merchandise availability. Direct Reports as assigned: Customer Experience Lead(s) and / or Associates All Store Leadership Team responsibilities include: * Leading and demonstrating company values within the store. * Delivering exceptional customer experiences in the role of the Head Coach through coaching, zoning, team selling and personally selling. * Conducting associate observations and associate coaching. * Displaying an understanding of all associate roles and ensuring all roles work for the good of the team and the customer. * Linking results to behaviors and actions to drive top-line sales. * Independently managing labor hours within the store to drive top line sales and profit. * Owning the overall appearance and presentation of brand by maintaining visual merchandising standards. * Collaborating with Sales Leadership Teams to ensure seamless communication and execution of required actions of the brand. * Demonstrating and leading company policy and procedures. * Additional duties as assigned, including but not limited to: Floorset mapping and execution, Product launch support, onboarding, and shipment processing. * This role requires the ability to lift and carry up to 40 pounds, as well as frequent bending, stretching, walking and prolonged standing as part of your daily tasks. Click here for benefit details related to this position. Minimum Salary: $24.05 Maximum Salary: $33.00 VS&Co provides a range of compensation for this role as shown. Your actual salary will be determined by a number of factors, including: your specific skills and experience, geographic region, or other relevant factors. Qualifications * Passion for Victoria's Secret Brand. * Ability to improve customer satisfaction and drive customer loyalty. * Experience reviewing business reports and insights and taking immediate and deliberate action to achieve results. * A sense of self-awareness with an interest in seeking feedback to improve and develop. * Experience selecting and developing direct reports to the next level and creating an environment where people do their best work. * Ability to monitor/track progress and incorporate feedback into decision-making. * Proven ability to link company strategies to day-to-day activities and inspire a team to deliver total company contribution. * Experience with influencing cross-functional partners in informal and formal settings to get things done. * Ability to work nights, weekends, and a flexible schedule. * Ability to stand for long periods and frequently bend, kneel, and lift. * Ability to use technology (headsets, mobile devices, computers). * 3+ years of retail leadership experience preferred. We will consider for employment all qualified applicants, including those with arrest records, conviction records, or other criminal histories, in a manner consistent with the requirements of any applicable state and local laws. Please see links:California Fair Chance Act, Los Angeles Fair Chance Initiative for Hiring Ordinance, Philadelphia Fair Chance Law, San Francisco Fair Chance Ordinance, Los Angeles County Fair Chance Ordinance. An equal opportunity employer, we do not discriminate in hiring or terms and conditions of employment because of an individual's race, color, religion, gender, gender identity, national origin, citizenship, age, disability, sexual orientation, marital status or any other protected category recognized by state, federal or local laws. We only hire individuals authorized for employment in the United States.
    $24.1-33 hourly 18d ago
  • Job Coordinator / Customer Service Manager

    Designed Theatre Visions Inc.

    Customer service supervisor job in Fort Myers, FL

    Benefits: 401(k) 401(k) matching Competitive salary Dental insurance Employee discounts Health insurance Opportunity for advancement Paid time off Vision insurance About Us: Serving South Florida since 2001, Designed Theatre Visions is a local company dedicated to bringing home entertainment and automation dreams to life. We create, install, and manage all systems alike that help make home tech smarter, safer, and more enjoyable. We also offer a range of low-voltage services to the commercial market. Job Description: Designed Theatre Visions is excited to welcome a warm, experienced Job Coordinator / Customer Service Manager to our team. We're looking for someone with a solid background in job coordination, customer service, and project management, ideally with over 5 years of experience. The right person will enjoy working independently, taking initiative, and solving problems efficiently. Excellent communication skills - written, verbal, and interpersonal - are essential for engaging effectively with team members, vendors, and customers. We value professionalism and a friendly approach in every interaction. Daily job duties include (but are not limited to) building out the schedule for DTV Technicians (min 1-week out, would like to get to 2-3 weeks out), scheduling with clients, review of all clocked time vs. time sheets vs. work orders, turning in service WOs for billing, assisting DTV Technicians with getting their parts in the morning, working with Procurement to make sure parts are all ready for the next day and upcoming projects, answering the phones (normal business hours and after hours), project coordination and project management, scheduling with construction trades (contractors, subcontractors, etc.), turning in closed projects for billing, scheduling with vendors, staying on top of Home Watch clients (departure/arrival), schedule Home Watch services accordingly, other tasks as assigned by your supervisor. Job Qualifications Required: Applicants NEED to have the following qualities and attributes: Must be extremely organized and able to coordinate all jobs. Must posses professional computer operation experience. Demonstrate proficiency in Microsoft Windows, Outlook, Excel, Word, Etc. We will be moving to a new ERM platform, this will be new to everyone. Must be capable of effectively communicating with staff and customers. Must posses professional job coordination and customer service skills. Must be reliable (on time), dependable (do anything), and hard working. Skills Required: Must demonstrate a strong desire to work in and contribute to a successful team environment. Must be self-motivated, as duties are often required to be performed without direct supervision. Must possess a professional work ethic and represent Designed Theatre Visions professionally. Must have a willingness to learn new concepts, methods, and technology constantly Must be energetic, independent, and able to handle a wide range of tasks. Must have excellent verbal and written communication skills. Other Requirements: Must have a clean criminal background Must pass a drug test (Drug Free Workplace) Must maintain a valid driver's license with a clean driving record at all times. Must have a clean and neat appearance at all times (we do have visitors on occasion). Must have reliable transportation to and from work; this is an in person position. Job Type: Full Time (some OT and some Weekend work is required) Work Location: In Person Direct Reports: None Education: High School or Equivalent (Required) Experience: 5+ years Job Coordinator / Customer Service Representative experience (Required) 3+ years Project Management experience (Highly Desired) Language: Bi-Lingual is a plus. Primary: English (Required) Secondary: Spanish (Highly Desired) License/Certifications: Drivers License (Required) Ability To Commute: Must be able to report daily to Fort Myers, FL 33912 (Required)
    $33k-61k yearly est. 25d ago
  • Entry Level Openings: CUSTOMER SERVICE

    Nuview Connections

    Customer service supervisor job in Fort Myers, FL

    NuView Connections is a premier marketing firm that specializes in in-store direct marketing campaigns for leaders in the consumer entertainment industry. Our mission is to build connections between our clients and their potential customer base by creating a standard of excellence and providing top notch service while, fostering our teams' growth through a rewarding and progressive environment. The growth of our team members is our highest priority. We are passionate about delivering quality and results. NuView Connections values teamwork within our agency and strives for good partnerships across all platforms. Job Description Entry Level Openings: CUSTOMER SERVICE LOOKING TO HIRE 8 - 10 STAFF MEMBERS TO START IMMEDIATELY! Fort Myers & Surrounding Areas ________________________________________ Customer Services Representatives Full Time / Part Time ________________________________________ We have currently expanded and we have quickly become one of the fastest growing and most successful advertising firms in the Indiana Area. We provide exceptional customer service while continuing to grow and develop new markets for our prestigious clientele. Our firm is currently looking for several Entry Level customer service, marketing, and management positions to be filled. We are proud that our company provides top notch customer service and we are looking for candidates that will not only excel in the area, but that are ready for success and long term growth within our company We are currently offering Full Time and Part Time positions. We also offer Full Paid One-on-One Training. Our business is extremely proud of the employees that we have and their ability to use excellent customer service to catapult our business to the top. Experience is not necessary but any background in the following is a huge plus: • Customer Service • Retail • Sales • Restaurant • Marketing • Advertising • Public Relations • Management • Shift Lead or Team Lead Qualifications Best qualified candidates should have the following: Positive Attitude Excellent Communication Skills Ability to Multi-Task Enjoys Working in Fast-Paced Environment Motivated Leadership Qualities IMPORTANT NOTE This opportunity has nothing to do with: •NO DOOR TO DOOR •NO BUSINESS TO BUSINESS •NO TELEMARKETING •NO CALL CENTER SUBMIT YOUR RESUME TODAY FOR AN INTERVIEW!!! Please make sure to include your best contact number! Additional Information All your information will be kept confidential according to EEO guidelines.
    $33k-61k yearly est. 60d+ ago
  • Personal Lines Team Manager

    Boyd Insurance & Investment Services

    Customer service supervisor job in Bradenton, FL

    Job Description As the Personal Lines Service Lead at Boyd Insurance, you will lead our efforts in delivering top-tier insurance solutions to our current and future clients. You will play a pivotal role in managing our personal lines service team and connecting their efforts with those of the sales staff. You will contribute to setting strategic directions, ensuring efficiency and superior client experience. Position Summary: Team Leadership: Lead and mentor a team of personal lines service staff, fostering a culture of excellence, client-centricity, and professional development. Oversee daily operations, assignments, and performance evaluations within the personal lines department. Market Analysis and Product Selection: Stay informed about industry trends, regulatory changes, and market dynamics that may impact on personal insurance offerings. Collaborate with insurers and underwriters to select and negotiate coverage options that benefit clients. Process Oversight: Continuous evaluation of processes to ensure efficiency and that staff is abiding by standard process. Client Experience Champion: Consult with leadership on how to develop a communicative, easy, and more robust client experience utilizing automation and technology.
    $49k-97k yearly est. 18d ago
  • Customer Experience Coordinator (Part Time) - Fort Myers, FL

    Veterinary Emergency Group

    Customer service supervisor job in Fort Myers, FL

    ABOUT VEG In 2014, VEG was born with a mission to help people and their pets when they need it most. This meant challenging the status quo and fixing everything that was wrong with the ER experience. Since then, we've expanded rapidly, with hospitals nationwide open 24/7, 365 days a year, and created a better emergency experience-not only for people and their pets, but also for everyone who works here-our VEGgies! At VEG we find a way to say yes to the career you want in veterinary emergency medicine. This means transforming how ER works, from our open-concept hospitals, where you can handle emergency cases of every kind (even exotics!) to our immersive, customer-focused experience, which helps us give people and their pets the care they deserve. This also means saying yes to creating the greatest experience possible for our VEGgies. Yes to working in an environment where you can find your place and feel valued for the amazing work you do. Yes to having unparalleled opportunities for learning and mentorship so you can grow where you want to go in your career. And yes to making an impact here in ways you never thought possible. VEG is a 2025 and 2026 certified Great Place to Work . THE JOB As a Customer Experience Coordinator, your job is to define the customer's experience through service, focus, and participation-so you are passionate about perfecting the experience before, during, and after their time at VEG. Outgoing and personable, with each customer, you conduct yourself professionally in both demeanor and presence. You find ways to say YES and put pets and customers experience above all else. In this role, you'll have the opportunity to grow where you want to go, building valuable experience and paving the way for your career to take unexpected and rewarding directions. WHAT YOU'LL DO Greet every customer with warmth and urgency, whether in person, over the phone, or online Oversee all customer communications (calls, emails, texts), record details accurately, and route urgent medical calls to a doctor quickly Deliver personalized, memorable experiences-always looking for creative ways to say “yes” to customer needs Listen with empathy, resolve concerns quickly, and anticipate issues before they escalate Keep nurses and doctors updated on customer needs for a seamless care experience. Provide confidential, compassionate guidance on financial options and end-of-life decisions Process payments accurately while protecting personal and financial information. Follow up with customers after visits to check on their pet's care and strengthen relationships Celebrate and capture special moments (with permission), creating lasting connections between customers, their pets, and the hospital WHAT YOU NEED 2+ years of experience in a customer service role Advanced proficiency in computer programs and practice management software Highly organized, with strong attention to detail Strong communication skills; able to interact positively with anyone and everyone The ability to multitask and thrive amid chaos High emotional intelligence, able to read a room and plan and act accordingly Adaptable and amenable in high stakes environments Problem solving skills and a focus on innovation Must be willing to work in a noisy environment with strong or unpleasant odors Availability to work nights, weekends, and holidays on a rotating or as needed basis based on hospital needs Work well in a fast-paced environment with people from all backgrounds and different personality types WHO YOU ARE Empathetic, instinctively taking a people-centric approach, whether supporting your colleagues or making an effort to understand different perspectives Have a sense of humility; acknowledging mistakes, sharing credit with others, and lifting up your team's' accomplishments Feel a strong sense of ownership over your work, taking responsibility for outcomes and staying committed to achieving long-term, impactful results Curious by nature; you ask insightful questions and continuously seek out opportunities to learn and grow your skills and knowledge HOW WE INVEST IN YOU Competitive compensation A BIG focus on learning and growth from VEG-created clinical and leadership programs to Unlimited ER CE + travel stipend (No really!). Part-time credentialed VEGgies receive a $1,000/year travel stipend. Part-time uncredentialed VEGgies receive a $400/year travel stipend. Flexible work schedules to support your life outside of work Generous employee referral program, so our awesome people can bring in more awesome people And the little (big) things, like comfy scrubs, cool VEG swag, and food in the fridge for when you're hungry DEI At VEG, diversity is not just a word-it's a strength that fuels innovation and kindness. Our mission is “Helping people and their pets when they need it most.” And we do that better when our VEGgies (employees) feel valued, respected, and empowered to bring their authentic selves to work. That's why we're devoted to creating an environment that reflects the diverse communities we serve-where different perspectives are not only welcomed but celebrated. We are focused on providing equitable opportunities for growth, promoting inclusive decision-making, and ensuring that everyone's perspective is considered. Saying yes to VEG means helping us build a culture where your unique experiences and background contribute to a shared vision: being the world's veterinary emergency company.
    $29k-60k yearly est. Auto-Apply 8d ago
  • Aircraft Cabin Service Lead

    G2 Secure Staff 4.6company rating

    Customer service supervisor job in Fort Myers, FL

    Responsible for overseeing and assisting in the comprehensive cleaning of aircraft interiors, and galley stocking per aircraft specifications. Responsible overseeing crew, responding to client and employee needs and addressing any issues with supervisor. MINIMUM QUALIFICATIONS AT ENTRY: A. EDUCATION AND EXPERIENCE 1. Previous cleaning or custodial experience preferred. 2. Must be 18 years of age or older. 3. Must have reliable telephone and transportation. 4. Must have a valid driver's license. 5. HS diploma or GED. B. PHYSICAL AND MENTAL DEMANDS 1. Treat all information as confidential. 2. Possess the tact to deal with all levels of employees and client representatives. 3. Must be able to sit, stand, lift, and/or bend throughout shift and climb stairs. 4. Must be able to lift, carry, and/or hold up to 50 lbs. 5. Physical exam may be required to confirm above. 6. Must pass pre-employment and random drug test. 7. Must complete a criminal background check. 8. Must be able to read, write, understand and carry out instructions in English. 9. Must be able to verbally direct in English. 10. Must possess the necessary authorization to work in the U.S. from the Immigration and Naturalization Service (INS). 11. 10-20% outside work. 12. Must meet necessary requirements to obtain a security sensitive identification badge. 13. Must meet necessary requirements to obtain a security sensitive identification badge. 14. May be required to work weekends, overnight shifts and holidays. 15. May be exposed to occasional loud noise levels. ESSENTIAL FUNCTIONS: 1. Thorough cleaning of aircraft interiors, including turn and overnight aircraft as directed by company and/or client specifications and procedures to include but not limited to the following: vacuum, dust, clean bathrooms, clean galley, fold blankets, change pillow cases, add supplies, clean out garbage, position seatbelts, clean tray tables, clean windows, upholstery exchange and rug exchange. 2. Provision aircraft as directed with required ship supplies by aircraft type 3. Leave notice for supervisor to re-order supply items that are running low. 4. Do all reports accurately and in a timely manner. 5. Must be familiar with all FAA/ TSA/Airline/Company regulations. 6. Keep supervisor informed of needs and problems in assigned areas, maintain cleanliness of immediate work area and report maintenance needs. 7. Project a positive image and respond to inquiries from airlines, staff and public in a courteous manner. 8. Attend meetings and inservices as required. 9. Utilize appropriate communications channels and maintain records, reports and files as required. 10. Must be attired in proper uniform or business attire as directed by company officials and identification badges must always be visible. 11. Adhere to company policies and procedures and participate in achievement of company objectives. 12. Utilize company and client equipment, supplies and resources in a conscientious, cost effective manner. 13. Perform other duties as requested. The functions listed describe the business purpose of this job. Specific duties or tasks may vary and be documented separately. The employee might not be required to perform all functions listed. Additional duties may be assigned, and functions may be modified, according to business necessity. All assigned duties or tasks are deemed to be part of the essential functions, unless such duties or tasks are unrelated to the functions listed, in which case they are deemed to be other (non-essential) functions. Employees are held accountable for successful job performance. Job performance standards may be documented separately, and may include functions, objectives, duties or tasks not specifically listed herein. In performing functions, duties or tasks, employees are required to know and follow safe work practices, and to be aware of company policies and procedures related to job safety, including safety rules and regulations. Employees are required to notify superiors upon becoming aware of unsafe working conditions. All functions, duties or tasks are to be carried out in an honest, ethical and professional manner, and to be performed in conformance with applicable company policies and procedures. In the event of uncertainty or lack of knowledge of company policies and procedures, employees are required to request clarification or explanations from superiors or authorized company representatives.
    $32k-44k yearly est. 9h ago
  • Manager, Resident Experience - Memory Care

    Inspired Living at Hidden Lakes

    Customer service supervisor job in Bradenton, FL

    Job Description Are you creative, compassionate, and ready to take the next step in your career? Do you love planning meaningful activities that brighten the lives of seniors - especially those living with memory loss? At Distinctive Living, we believe in creating moments that matter. Our Director of Resident Experience (Life Enrichment) plays a vital role in bringing joy, connection, and purpose to the lives of up to 68 residents in our boutique Memory Care community. This is a perfect opportunity for an Activities Coordinator or Life Enrichment professional who's excited to step into a leadership role and design a program that truly makes an impact. What You'll Do Lead the Fun: Create engaging daily activities - from exercise groups and crafts to music, games, and community outings. Bring Joy & Purpose: Develop monthly calendars that support social, spiritual, physical, and intellectual well-being. Get Creative: Plan special quarterly events, coordinate entertainers, and bring fresh ideas to life. Know Your Residents: Build relationships, learn their stories, and design activities that reflect their unique interests. Team Player: Work with caregivers, dining, and leadership to ensure activities are integrated into the overall community experience. Take Residents Out & About: Organize safe and fun outings that keep residents connected to the larger community. What We're Looking For Experience in senior living activities, life enrichment, or recreation therapy A passion for working with older adults, especially those living with dementia Creativity, organization, and energy to keep programs fresh and fun Leadership potential - ready to move from coordinator to director High School Diploma required; Degree in Recreation Therapy, Social Services, or related field preferred Why You'll Love This Role Competitive Benefits! The chance to step into leadership and build your own programs A supportive team and Executive Director who value your ideas A close-knit memory care community where you'll know every resident by name A role that lets you be creative, purposeful, and make a real impact every single day If you're ready to grow your career and create meaningful experiences for seniors, we'd love to meet you. Apply today and help us make Inspired Living Hidden Lakes a place where every resident feels connected, valued, and inspired. Job Posted by ApplicantPro
    $30k-59k yearly est. 11d ago
  • Inpatient Care Manager - Fort Myers, FL

    Monogram Health 3.7company rating

    Customer service supervisor job in Fort Myers, FL

    Inpatient Care Manager The Inpatient Care Manager reports directly to the Market Physician Executive (MPE) within their Pod and is responsible for engaging with Monogram's attributed patients and their families in inpatient facilities. This role's primary responsibility is to find, engage and enroll new patients in the Monogram program. However, this person will also spend time visiting currently enrolled patients who are hospitalized and provide support with discharge planning or social services. The Inpatient Care Manager might also complete these activities occasionally for patients in outpatient settings, such as dialysis centers or primary care clinics. In all these situations, the Inpatient Care Manager will need to be empathetic, inquisitive and resourceful to identify and solve for the patient's unique needs. In many instances, this person will need to coordinate with hospital or payer staff to gain access and reach these objectives. The Inpatient Care Manager must be confident and able to overcome barriers to access facilities and patients. This person will attend their Pod's daily concurrent review rounds, to stay apprised of newly admitted patients and build their work queue for the day. The needs of the Pod's change frequently so it's important that the Inpatient Care Manager maintain a tight working relationship with their MPE, Market Administrative Coordinator (MAC) and Clinical Performance Lead (CPL). Roles and Responsibilities * Attends daily concurrent review rounds with Pod clinical leaders and works with their manager to build a daily work queue * Reviews inpatient and emergency room admission data through Monogram's care events * Conducts pre-visit research to better understand each patient's background and potential needs * Drives to and finds patients in facilities to engage with them and facilitate enrolling them in the Monogram program * Assesses patient's cognitive status to ensure effective communication, and verifies patient identification and contact details for HIPAA compliance * Articulates Monogram's services and value in an accurate and compelling manner, while respecting boundaries of the patient and family * Ability to engage and build rapport with patients, family and caregivers of diverse socio-economic and cultural backgrounds with multiple chronic conditions and vulnerabilities * Applies evidence-based criteria to determine clinical intervention eligibility and recommend next actions to Pod leadership, as needed * Identifies social services and discharge planning needs and works with the patient, family and hospital staff to access resources * Serves as an informational resource for patients and families/caregivers regarding their care plan and available services (hospice care, palliative care, long-term acute care, home care, etc.) * Evaluates patient's progress and effectiveness of resources or services, making necessary and appropriate changes based upon patient's status * Reviews patient consent status and obtains new consent, if required * Practices within the scope of licensure Position Requirements * Graduate from an accredited Social Worker or Registered Nurse program of study * Current active Social Worker or Registered Nurse (unrestricted) licensure * Minimum of two (2) years' previous care management experience * Ability to demonstrate empathy, compassion, and quickly build relationships with patients, family/caregivers, and care teams, including physicians * Ability to handle rejection and keep trying, while respecting patient' and families' boundaries * Ability to navigate hospital environments, advocate for access and maintain composure when faced with resistance from hospital staff * Experience assessing vulnerable high-risk patients and advocating for their needs to external staff at hospitals or payers * Demonstrated verbal and written communication skills * Previous experience with electronic health record platforms, MS Office Suite, and mobile phone and web-based applications * Reliable personal transportation, valid driver's license, and auto insurance * Must live in the desired geography and be willing to travel 2-3 hours per day to visit patients * Ability to work independently with minimal supervision as well as part of a team * Demonstrated initiative and self-starter * Infrequent domestic travel may be required, primarily to Brentwood, TN Benefits * Opportunity to work in a dynamic, fast-paced, and innovative care management company that is transforming the delivery of kidney care. * Competitive salary and opportunity to participate in company's bonus program. * Comprehensive medical, dental, vision and life insurance * Flexible paid leave & vacation policy * 401(k) plan with matching contributions About Monogram Health Monogram Health is a leading multispecialty provider of in-home, evidence-based care for the most complex of patients who have multiple chronic conditions. Monogram health takes a comprehensive and personalized approach to a person's health, treating not only a disease, but all of the chronic conditions that are present - such as diabetes, hypertension, chronic kidney disease, heart failure, depression, COPD, and other metabolic disorders. Monogram Health employs a robust clinical team, leveraging specialists across multiple disciplines including nephrology, cardiology, endocrinology, pulmonology, behavioral health, and palliative care to diagnose and treat health issues; review and prescribe medication; provide guidance, education, and counselling on a patient's healthcare options; as well as assist with daily needs such as access to food, eating healthy, transportation, financial assistance, and more. Monogram Health is available 24 hours a day, 7 days a week, and on holidays, to support and treat patients in their home. Monogram Health's personalized and innovative treatment model is proven to dramatically improve patient outcomes and quality of life while reducing medical costs across the health care continuum. Monogram Health is based in Nashville, Tennessee, operates throughout 37 states, and is privately held by Frist Cressey Ventures, Norwest Venture Partners, TPG Capital, as well as other leading strategic and financial investors. To learn more about Monogram Health, ranked by Inc. Magazine as 2024's No. 3 fastest growing private company in the United States, please visit here. At Monogram Health we believe in fostering an inclusive environment in which employees feel encouraged to share their unique perspectives, leverage their strengths, and act authentically. We know that diverse teams are strong teams, and welcome those from all backgrounds and varying experiences.
    $21k-31k yearly est. 29d ago
  • Woodie's Wash Shack - Customer Service Associate

    Woodie's Wash Shack

    Customer service supervisor job in Nokomis, FL

    Job Description Join the Epic Team at Woodie's Wash Shack! Now Hiring: Customer Service Associate - Nokomis, FL Starting at $16.00 an hour + Incentive Programs (Must be 18 years old or older) Woodie's Wash Shack is all about opportunity-to be a part of a team, build relationships with customers, and have fun in a vibrant, surf-culture-themed environment. With new locations on the horizon, Woodie's is the perfect place to grow and pursue your career goals in a supportive and fun environment that celebrates success and encourages personal development. Join Us! And be a part of something EPIC! What You Will Do: Join our mission: To make a difference in the lives of others by providing an oasis of EPIC amounts of courtesy, clean, fun, and opportunity! Engage in customer service excellence, recommending memberships and services that meet their needs. Build trusting relationships with our customers, handling customers vehicles with care and ensuring their vehicles shine! Maintain site cleanliness and operational efficiency of our location including routinely restocking offered amenities and facility upkeep. Load and align customers' vehicles into the car wash tunnel, ensuring proper equipment retraction and supervision of vehicle safety and security. Ensure compliance with all health, safety, and security protocols including appearance expectations. Who You Are: Ability to thrive in a fast-paced environment with interest in being active outdoors in various weather conditions. An outgoing individual with strong interpersonal and listening skills, able to connect effortlessly with customers. An always-smiling person who takes pride in their work and strives for excellence in every task. High-energy team player who is eager to meet objectives and support their team members. Upon receiving an offer, selected candidates must undergo a pre-hire background check. What Motivates Our Team: Competitive pay starts at $16.00 per hour with additional earning potential through incentive programs. Our top performers are making on average an extra $5-$10/hour right now! Flexible scheduling to accommodate your lifestyle. Extensive training and development opportunities, encouraging career growth-many of our leaders started as CSAs! Full suite of benefits including medical, dental, and vision insurance, 401(k) programs available, paid time off accrual starting day one, and more! Enjoy free car washes weekly and participate in team events that celebrate our culture and success. Travel requirements: This position is based at a Wash Shack location and requires travel to and from work and home. The position may require travel to and from field store locations or other locations as necessary and would normally equate to less than 10% of the employee's time. Physical demands: The physical demands described here are representative of those that must be met to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, employees are regularly required to stand and/or walk for long periods of time. Employees are frequently required to stoop, kneel, crouch, or crawl. They must be able to lift and/or move up to 50 pounds. Specific vision abilities required by this job include depth perception. Ready to Ride the Wave? Apply now and discover a career full of opportunities at Woodie's Wash Shack. Your journey to an exciting future starts here! Apply Today: CAREERS - Woodie's Wash Shack (woodieswash.com) Woodie's Wash Shack is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees. We participate in the E-Verify system nationwide.
    $16 hourly 8d ago
  • Field Service Supervisor

    Coca-Cola Beverages Florida 4.4company rating

    Customer service supervisor job in Sarasota, FL

    Coke Florida is looking for a Field Service Supervisor based out of our Fort Myers location managing Sarasota and Fort Myers Markets. This position is 8:00AM to Finish, Monday through Friday. What You Will Do: As a Coke Florida Field Service Supervisor, you are responsible for overseeing daily operations managing schedules, coaching, and developing team, addressing issues, setting, and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems. Roles and Responsibilities: Responsible for overseeing daily operations managing schedules, coaching and developing team, addressing issues, setting and ensuring KBI targets and goals are met, driving initiatives and results, auditing employee performance, review of report data to analyze results and ability to enter data into our business systems. In addition, to managing the direct employees the supervisor is expected to liaison with customers to respond to issues, seek feedback on performance, and look for ways to improve Provide leadership and guidance to the Field Service team Accountable for delivering the Field Service vision and strategy Drive employee engagement and organizational health Translate Company business data to monitor results - Coaching, motivating, developing talent - Enhance intellectual capital through training, rewarding, and retaining the best of the best Complete employee documentation as needed Improve productivity of the workforce through current technology enablement, training, process improvement and identifying best practices (e.g., 5S & Lean methodology) Enhance customer relations For this role, you will need: High School Diploma required Two years supervisory experience Ability to analyze and interpret spreadsheets/business data Must be a positive people leader with a demonstrated ability to drive results cross functionally Additional qualifications that will make you successful in this role: Bachelor's Degree preferred Effective coaching/talent development Outlook/Excel/SAP proficiency 5 years of experience in Equipment Service preferred Excellent communication skills
    $28k-41k yearly est. 30d ago
  • Customer Service Professional

    Ad-Vance Talent Solutions

    Customer service supervisor job in Bradenton, FL

    Job Description Customer Service Professional/ Call Center Bradenton, FL $20/hr. 6 month assignment Provide high-level administrative support by conducting research, preparing statistical reports, handling information requests, and performing clerical functions such as preparing correspondence, receiving visitors, arranging conference calls, and scheduling meetings. May also train and supervise lower-level clerical staff. Duties may include verifying data, key entry and preparing program materials. Minimum Qualifications: Minimum Education: High school diploma or equivalent Experience: Prior administrative or clerical experience Skills: Communication: Excellent written and verbal communication skills. Organizational: Strong organizational and planning skills. Time Management: Effective time management and multitasking abilities. Computer Proficiency: Proficiency with Microsoft Office Suite (Word, Excel, PowerPoint). Other: Interpersonal skills, adaptability, attention to detail, and the ability to work independently and as part of a team.Call center experience Work Schedule: Mondays through Fridays - 7am - 3:30pm IND3
    $20 hourly 12d ago
  • Customer Support Associate, Summer 2026

    NCSA College Recruiting

    Customer service supervisor job in Bradenton, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. About IMG Academy Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches The Customer Support Associate, Camp - Summer 2026 will be responsible for working with families to coordinate the logistics of their campers training session and support them in the onboarding and arrival process. Ideally, each family has been given the resources and support that is necessary for the camper to have an incredible training experience at IMG Academy! Position Responsibilities Effectively communicating with clients about requirements and expectations for their training experience Identify and sell add-on products such as transportation, gear packages, off-campus trips etc. as well as upgrading their current training program Determine customer needs and expectations while making expert recommendations to maximize the customer's experience Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer Demonstrate product knowledge in all areas of the camp program, sports, & IMG campus Manage new camp enrollees, current campers, post-camp concerns/questions Act as a liaison and point of contact between staff and campers specifically when they have concerns about the overall training experience before, during and after time on campus Maintain close relationship with Camp Directors to generate beneficial outcomes for both the camper and IMG Academy Provide coverage, manage and assist with the clearance of registration forms for camp and boarding school Assist with overflow of needs from other departments especially during peak seasons on campus Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team Provide support for Camp Advisors including adding products, completing email request, providing solutions to concerns Manage the general Camp Service email and phone line to fulfill customer request Manage the clearance of registrations forms for camp and boarding school. Provide coverage during check-ins to answer questions, way find and assist with sales needs Adhere to all company policies, procedures, and business ethic codes Other duties as assigned Knowledge, Skills and Abilities Sports Marketing, Sports Management, Hospitality or related business degree Provides a world-class customer experience to IMG Academy campers and their family General knowledge of sports Experience with high-volume Experience with MS Office, Outlook, or CRM system Desire to work collaboratively with colleagues Excellent written and verbal communication skills Attention to detail Bilingual Physical Demands and Work Environment Ability to work flexible hours to include nights, weekends and holidays is required Background Requirements: Requires a background check upon offer Requires a drug test upon offer Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: www.imgacademy.com www.imgacademy.com/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $24k-37k yearly est. 6d ago
  • Customer Support Associate, Summer 2026

    IMG Academy 4.4company rating

    Customer service supervisor job in Bradenton, FL

    In order to be considered for this role, after clicking "Apply Now" above and being redirected, you must fully complete the application process on the follow-up screen. Named one of the Best and Brightest Companies to Work For in the Nation in 2024, IMG Academy is the world's leading sports education brand, providing a holistic education model that empowers student-athletes to win their future, preparing them for college and for life. IMG Academy provides growth opportunities for all student-athletes through an innovative suite of on-campus and online experiences: Boarding school and camps, via a state-of-the-art campus in Bradenton, Fla. Online coaching via the IMG Academy+ brand, with a focus on personal development through the lens of sport and performance Online college recruiting, via the NCSA brand, providing content, tools, coaching and access to a network of 40,000 college coaches The Customer Support Associate, Camp - Summer 2026 will be responsible for working with families to coordinate the logistics of their campers training session and support them in the onboarding and arrival process. Ideally, each family has been given the resources and support that is necessary for the camper to have an incredible training experience at IMG Academy! Position Responsibilities Effectively communicating with clients about requirements and expectations for their training experience Identify and sell add-on products such as transportation, gear packages, off-campus trips etc. as well as upgrading their current training program Determine customer needs and expectations while making expert recommendations to maximize the customer's experience Properly and effectively use the necessary CRM software to track pipeline, sales, scheduled follow-ups and record of pertinent notes for each customer Demonstrate product knowledge in all areas of the camp program, sports, & IMG campus Manage new camp enrollees, current campers, post-camp concerns/questions Act as a liaison and point of contact between staff and campers specifically when they have concerns about the overall training experience before, during and after time on campus Maintain close relationship with Camp Directors to generate beneficial outcomes for both the camper and IMG Academy Provide coverage, manage and assist with the clearance of registration forms for camp and boarding school Assist with overflow of needs from other departments especially during peak seasons on campus Manage time effectively, meeting personal and company goals and working effectively with other members of the advisor team Provide support for Camp Advisors including adding products, completing email request, providing solutions to concerns Manage the general Camp Service email and phone line to fulfill customer request Manage the clearance of registrations forms for camp and boarding school. Provide coverage during check-ins to answer questions, way find and assist with sales needs Adhere to all company policies, procedures, and business ethic codes Other duties as assigned Knowledge, Skills and Abilities Sports Marketing, Sports Management, Hospitality or related business degree Provides a world-class customer experience to IMG Academy campers and their family General knowledge of sports Experience with high-volume Experience with MS Office, Outlook, or CRM system Desire to work collaboratively with colleagues Excellent written and verbal communication skills Attention to detail Bilingual Physical Demands and Work Environment Ability to work flexible hours to include nights, weekends and holidays is required Background Requirements: Requires a background check upon offer Requires a drug test upon offer Don't meet every single requirement? We are dedicated to building a diverse, inclusive, authentic workplace, so if you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. You may be just the right candidate for this or other roles. Get to know us better: ****************** ******************/careers IMG Academy provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.
    $27k-34k yearly est. 7d ago
  • Supervisor Housekeeping/Transport Services

    Lee Health 3.1company rating

    Customer service supervisor job in Fort Myers, FL

    Department: Transportation Svs Work Type: Full Time Shift: Shift 1/7:00:00 AM to 3:00:00 PM Minimum to Midpoint Pay Rate:$22.73 - $28.41 / hour Responsible for supervising the activities of Housekeeping and Patient Transport Services to maximum patient flow, ensure a clean environment, and safe / efficient patient transportation. Plans, develops, implements, and monitors schedules, employee performance, conduct, and attendance, education and training, work routines, goals and objectives, policies and procedures. Attends meetings and fills in for the Director as needed. Responsible for ensuring high levels of employee and customer satisfaction. Requirements Educational Requirements Degree/Diploma ObtainedProgram of StudyRequired/ Preferredand/or High School Diploma or EquivalentRequiredorGEDRequired Experience Requirements Minimum Years RequiredArea of ExperienceRequired/ Preferredand/or5 YearsHousekeepingRequiredor5 YearsTransportRequired State of Florida Licensure Requirements LicensesRequired/ Preferredand/or Not Required Certifications/Registration Requirements Certificates/RegistrationsRequired/ Preferredand/or US:FL:Fort Myers
    $22.7-28.4 hourly 37d ago
  • Call Center Manager

    Powerhouse Home Service LLC 3.8company rating

    Customer service supervisor job in Fort Myers, FL

    Job Description You're the best and you want to join a team that appreciates you, where you can create your own opportunities. Who We Are We keep on growing because we only hire the best, and our customers love us for it. We've been at this a long time here in Southwest Florida. You've probably seen our trucks and our ads. What you don't know is what it's like to be a part of a team like this. How much you feel appreciated when you don't cut corners. How much we inspire ongoing training and education. How it feels to have customers rave about you and demand that you're the only technician that works in their home. How much you can earn when you truly are the best. People often come to us looking for a job. They stay with us because they find a fulfilling career, room to grow, and opportunities to excel. Why Choose Powerhouse Home Services Competitive pay Medical Insurance - We offer Health, Vision, and Dental. Work life balance - We off paid time off. 401k Plan with a company match. PAID TRAINING The Big Task You will lead a staff of Call Center Representatives and Dispatchers who book and schedule service calls and do whatever is necessary to achieve department booked call and sales goals. Key Sub Tasks Lead and train staff on the best ways to convert calls into booked service appointments. Manage dispatch to ensure the right technicians are matched to every job. Author and refine call scripts so they're clear, compelling and result in more appointments. Become an expert of your market, know the customer needs and how best to engage them. Monitor performance of staff, review recorded calls and advise them on how to promote sales. Formalize a coaching and training platform that's cost effective and measurable. Show employees how their individual contributions matter to the company's success. Ensure sufficient staffing to match the business demand and seasonal spikes. Desired Skills and Experience Possess the ability to inspire both personal and professional growth in our team members. Ability to provide unparalleled customer satisfaction. Ability to drive team performance to achieve all business goals and objectives. Be detail oriented and a highly organized with good presentation skills and the ability to convey confident and decisive messages in a fast-paced and goal-driven environment. Be proficient using a computer and Microsoft Office applications (Excel, Word & PowerPoint). If you want to be part of something bigger than just a job - make this career move and find exactly what you're looking for. You will work in a place where you will be appreciated by your team and customers, and where your work has a direct effect on the success of the company. If this sounds like you, spend a little time learning about Powerhouse Home Services by visiting *********************** When you're ready, please email us at *************************** Equal Opportunity Employer
    $35k-43k yearly est. Easy Apply 27d ago
  • Service Supervisor

    Continental Careers

    Customer service supervisor job in Cape Coral, FL

    Continental Properties is looking for a motivated and empowered Service Supervisor at our Springs at Cape Coral residential apartment community in Cape Coral, FL Our supervisors are instrumental in maintaining facility operations, creating new efficiencies and developing standards that have a positive impact on resident renewals and customer satisfaction. You will foster a collaborative work environment and encourage the maintenance team to provide great customer service. You will report to our Community Manager. Position Specifics Full-Time Pay: $27-$30 *$2000 Sign On Bonus Offered!* Additional earning potential through position-specific performance incentives Essential Responsibilities: Prepare apartment homes for rent by performing repairs in HVAC, electrical, plumbing, pools, carpentry, dry wall, building exteriors, appliances, painting Work with vendors to maintain the appearance and safety of the community Oversee expenses and budget Provide support and training to your team Skills for Success: 2 plus years of experience in multifamily Service Supervisor role EPA and CPO certifications desired, as well as substantial experience in HVAC, plumbing, pools, carpentry, dry wall, building exteriors and appliances Ability to work overtime and on call/non-traditional schedule including evenings, weekends and holidays This role requires occasional bending, stooping, and stretching. Candidates must be able to independently lift, carry, push, pull, or maneuver up to 100 pounds, and up to 250 pounds with assistance. You will also need to use technology such as computers, tablets, telephone, and other office equipment to perform responsibilities. Why You'll Love Life at Continental: Our award-winning culture fosters innovation and empowers our team members to lead. Here are some of the reasons that our team members continue to vote for us as a Top Workplace: Career Growth: You'll have the tools, training, and opportunities for a meaningful career with long-term growth potential. We invest in your learning & development with paid professional memberships, certifications, and tuition reimbursement. Mental Health & Wellness: Your well-being matters. We provide comprehensive mental health support including but not limited to 8-free counseling sessions per year and access to additional wellness resources. Balance: We recognize that balance varies for everyone, and we support our team members with that in mind. Recharge with generous vacation time, 9-paid holidays, and 4 company-paid half-days during designated months. Community & Connection: Build relationships through informal gatherings, lunches, community and company events, volunteer opportunities, and a vibrant social culture. Learn more about recent Continental events here! Culture of Belonging: The Continental IDEA (Inclusion, Diversity, Equity, & Allies) is our commitment to evolving our culture where team members feel a sense of belongingness each day. Our You Belong Here Initiative and Business Resource Groups focus on fostering an inclusive and equitable work environment for all. On-Site Living: Enjoy the convenience and luxury of living steps away from work with a discount on our on-site apartments. Performance Incentives: Reap the rewards with our enticing incentive programs, from commissions on new leases and renewals to quarterly and year-end bonuses based on community performance. Whether you're in management or maintenance, we offer a variety of financial incentives tailored to help you thrive and grow with us! Industry-Leading Benefits: Enjoy a comprehensive benefits package, including Medical, Dental, and Vision Plans, flexible spending accounts, 401(k) with company match, and company-paid life and disability insurance. Family Support: Support your growing family with 6-weeks paid parental leave and with family-forming & fertility resources (up to 12-weeks leave for birth mothers). We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender, gender identity or expression, or veteran status. We are proud to be an equal opportunity workplace. We comply with the Americans with Disabilities Act (ADA), and all applicable state and local fair employment practices laws, and are committed to providing equal employment opportunities to qualified individuals with disabilities. For the benefit of our residents, the communities we serve, and our co-workers, all applicants are required to pass a post-offer criminal background check prior to joining the Continental team. We are committed to fair and equitable compensation practices. The posted salary range represents our good faith estimate of the base salary for this role at the time of posting. Final compensation is based on a variety of factors, including a candidate's experience, skills, qualifications, and internal equity. This range does not include bonus potential or other forms of compensation and benefits.
    $27-30 hourly 60d+ ago
  • 03839 Inside Sales

    SBH Health System 3.8company rating

    Customer service supervisor job in Lehigh Acres, FL

    By working at Sally Beauty, you would be part of the largest hair and beauty supplier in the world and we are on a mission to empower our customers to express themselves through hair - and we need passionate and talented people to make this happen!! The Sales Associate/Beauty Advisor will focus on one primary objective - creating a memorable shopping experience for our customers. We are continually searching for passionate beauty lovers that want to help our customer through their beauty experience. Whether assisting with hair color, cosmetics, skin care, or nails, we want you to be the advisor on our customer's journey. It takes knowledge and training - which Sally Beauty will go above and beyond to provide. You bring your passion and personality - we will do the rest! Your role at Sally Beauty: Build relationships and inspire loyalty. Recommend additional and complimentary products. Inform customers of current promotions and events. Set up advertising displays and arrange merchandise to highlight sales and promotional events. Ensure our customers are informed about and enrolled in our Loyalty program. Complete transactions accurately and efficiently. Maintain a professional store environment and communicate inventory issues. Demonstrate our Sally Beauty Culture Values. We have a range of different working schedules and hours to suit everyone's needs. Why you'll love working here: The people are creative, fun and passionate about beauty. Generous product discount and free sample products. You will receive a great education regarding our products. You will have ample opportunity for growth. You may qualify for one or more of the following - medical, dental, vision, 401k, vacation, sick and holiday time depending on the average hours worked. Requirements: Legal wants you to know: Must be able to lift up to 25 lbs, occasionally while on a ladder, with or without accommodation. May be exposed to fumes and odors upon occasion. Working Conditions/Physical Requirements The position requires some physical exertion such as long periods of standing; walking; recurring bending, crouching, stooping, stretching, reaching, or similar activities; recurring lifting of moderately heavy items such as shipment or record boxes. The position involves working around moving parts, carts, or machines, and may occasionally include exposure to irritant chemicals. Additional Information: Interested in this exciting challenge and always be in the know about the latest trends in hair and beauty? Yes? Then we would love to hear from you. “At Sally Beauty Holdings, we find beauty in diversity. Our inclusivity and self-expression are what fuel our innovation and growth. You are welcome here, and you can thrive here. We find beauty in YOU. Join us.” Qualified applicants will receive consideration for employment without regard to their race, color, religion, national origin, sex, or disability. SBH, Inc. is an Equal Opportunity Employer. In compliance with federal law, all persons hired will be required to verify identity and eligibility to work in the United States and to complete the required employment eligibility verification form upon hire.
    $56k-72k yearly est. Auto-Apply 60d+ ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in North Port, FL?

The average customer service supervisor in North Port, FL earns between $27,000 and $57,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in North Port, FL

$40,000
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