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  • Service Manager

    Archrock 4.5company rating

    Customer service supervisor job in Midland, TX

    Efficiently deploys and manages equipment, materials, and personnel to job sites with a focus of optimizing costs and maximizing manpower utilization. Implements company maintenance standards. Creates customer satisfaction by providing technical and operational expertise and service excellence. Creates employee satisfaction by ensuring that employees are set up for success and ensures employee engagement and retention. Spends majority of time in the field performing PM audits, unit inspections, guiding, mentoring, monitoring performance and attending customer meetings. On a very limited basis, spends time doing the work of the FST. Efficiently deploys and manages equipment, materials, and personnel to job sites with a focus of optimizing costs and maximizing manpower utilization. Implements company maintenance standards. Creates customer satisfaction by providing technical and operational expertise and service excellence. Creates employee satisfaction by ensuring that employees are set up for success and ensures employee engagement and retention. Spends majority of time in the field performing PM audits, unit inspections, guiding, mentoring, monitoring performance and attending customer meetings. On a very limited basis, spends time doing the work of the FST. Essential Duties : (Approximate % of Time Spent) Effectively coordinates the deployment of equipment, materials and personnel to job sites at optimum utilization and minimum cost across one or more service delivery processes such as basic preventative maintenance or call out / repair. (~20%) Ensures that Service Requests (SR's) are initiated, managed and processed in a timely manner. Manages labor to deliver company maintenance standard. (~30%) Compiles and conveys job-specific information to Field Service Technicians, other Service Managers and/or Senior Manager(s). Coordinates work with other Service Managers/Coordinators to minimize equipment downtime and most effectively utilize personnel. (~10%) Evaluates safety, quality, schedule and budget performance versus benchmarks. Participates in weekly management reviews of operational measures and corrective actions, evaluates against benchmarks, and develops, communicates and executes action plans for improvement. (~10%) Serves as the primary customer contact for the service area and provides technical/operation expertise in response to customer inquiries. Makes pre and post job call backs to customer. (~10%) Participates in the purchase of parts/ core return, tools, capex submittals, vehicle requests per the delegation of authority. (~10%) Manages annual budget and implements operational standards and processes. (~10%) Non-Essential Duties: Performs other duties as assigned. All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times Essential Duties : (Approximate % of Time Spent) Effectively coordinates the deployment of equipment, materials and personnel to job sites at optimum utilization and minimum cost across one or more service delivery processes such as basic preventative maintenance or call out / repair. (~20%) Ensures that Service Requests (SR's) are initiated, managed and processed in a timely manner. Manages labor to deliver company maintenance standard. (~30%) Compiles and conveys job-specific information to Field Service Technicians, other Service Managers and/or Senior Manager(s). Coordinates work with other Service Managers/Coordinators to minimize equipment downtime and most effectively utilize personnel. (~10%) Evaluates safety, quality, schedule and budget performance versus benchmarks. Participates in weekly management reviews of operational measures and corrective actions, evaluates against benchmarks, and develops, communicates and executes action plans for improvement. (~10%) Serves as the primary customer contact for the service area and provides technical/operation expertise in response to customer inquiries. Makes pre and post job call backs to customer. (~10%) Participates in the purchase of parts/ core return, tools, capex submittals, vehicle requests per the delegation of authority. (~10%) Manages annual budget and implements operational standards and processes. (~10%) Non-Essential Duties: Performs other duties as assigned. All employees shall be in compliance with the Archrock Health Safety and Environmental Policy and local, statutory and/or regulatory requirements at all times Archrock is a premier provider of natural gas compression services to customers in the energy industry throughout the U.S. and a leading supplier of aftermarket services to customers who own compression equipment. With approximately 1,000 employees, our unmatched expertise and team of highly qualified, certified technicians are backed by more than 70 years of industry experience. Archrock is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, or protected veteran status.
    $63k-98k yearly est. 8d ago
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  • Supervisor Customer Service - MAF

    Southwest Airlines 4.5company rating

    Customer service supervisor job in Midland, TX

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : * For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Texas. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at MAF within the last 12 months.* Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: * Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) * Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings * Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit* * Competitive health insurance for you and your eligible dependents * Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. * Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details * The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. * U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way * Guide and lead team members using SWA talent management practices to coach, develop, and engage employees * Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment * Invest in leadership and self-growth through participating in continuous learning and development Responsibilities * Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction * Respond to and resolve Customer questions, requests, or complaints * Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance * Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently * Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding * Work with staff planning to build bids that are in line with department's hourly goals. * Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly * Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes * May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities * Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction * Knowledge of applicable Collective Bargaining Agreements and their applications * Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources * Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology * Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems * Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) * Ability to apply general rules to specific problems to produce answers that make sense * Ability to recognize and address performance and safety concerns in a timely manner * Ability to ensure all equipment is maintained and available for the operation Education * NA Experience * Fully functioning, broad knowledge in: * Airlines Operation Management * Customer Service Licensing/Certification * Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements * Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program * May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities * Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time * Ability to communicate and interact with others in the English language to meet the demands of the job * Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job * Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. * Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period * Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. * Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications * Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines * Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 * Must be at least 18 years of age * Must be able to comply with Company attendance standards as described in established guidelines * Pay amount doesn't guarantee employment for any particular period. 401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. * Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply. Job Posting End Date 01/29/2026
    $34.9-36.4 hourly 2d ago
  • Retail Team Manager

    Wahid Inc.

    Customer service supervisor job in Odessa, TX

    Join us as a Retail Team Manager in our stores. Portables, an AT&T Authorized Retailer, is the number one retailer in America for the world's largest telecommunications and entertainment company servicing the community. Retail Team Managers are expected to represent the company in the most professional way possible. They teach and create leaders for the future, while making decisions to keep the Company's interests first. Managers are expected to create a productive work environment and are responsible for the development and performance of all sales activities within their location. They are expected to develop the Sales Team as well as provide leadership towards the achievement of maximum profitability and growth in line with the Company's values and vision. Managers must also manage the operational tasks of the store to ensure its day-to-day functioning remains effective and efficient. Some Responsibilities: Perform as a role model for all employees in the location Achieve personal sales goals as well as assist employees with closing sales and customer service Drive sales performance (Wireless & AT&T TV) through coaching and training AT&T TV product knowledge checks Stay up to date on all industry information and technology Maintain and enforce all visual, housekeeping, and appearance standards Maintain all location operations, including but limited to inventory, daily paperwork, schedules, and loss prevention Conduct employee reviews, meetings, and training Requirements Must have a valid drivers license Ability to work at least 45 hours work week Reliable transportation Excellent problem-solving skills Establish and monitor store/kiosk work schedules Ability to interpret and analyze sales and commission reports Train, motivate and inspire a team to achieve maximum results Ensure audit compliance at all times as required by the carrier Must be at least 18 years of age1-2 years of wireless sales management3-4 years of wireless sales experience College Degree Preferred, High School Diploma, or GED Required
    $59k-124k yearly est. Auto-Apply 60d+ ago
  • Supervisor Customer Service - MAF

    Southwest Care 3.7company rating

    Customer service supervisor job in Midland, TX

    Department: Ground Operations Our Company Promise We are committed to provide our Employees a stable work environment with equal opportunity for learning and personal growth. Creativity and innovation are encouraged for improving the effectiveness of Southwest Airlines. Above all, Employees will be provided the same concern, respect, and caring attitude within the organization that they are expected to share externally with every Southwest Customer. : *** For external applicants only: (1.) Southwest Airlines will consider your interest for this position if you are currently a resident of the State of Texas. (2.) Southwest Airlines will not consider your interest for this position if you have been interviewed by phone, virtually, and/or inperson and not selected for the Supervisor Customer Service position at MAF within the last 12 months.*** Pay & Benefits Pay of $34.94 to $36.39 per hour*, depending on qualifications and experience. Opportunities for overtime and shift premiums. For eligible Leadership and individual contributor roles, additional bonus opportunities are available and awarded at the discretion of the Company. Benefits you'll love: Fly for free, as a privilege, on any open seat on all Southwest flights (your eligible dependents too) Southwest will help fund your Retirement Savings Plan, which includes a dollarfor-dollar 401(k) Company match contribution of up to 9.3% of your eligible earnings** Potential for annual profit-sharing contribution in the Southwest Retirement Savings Plan-when Southwest profits, you profit*** Competitive health insurance for you and your eligible dependents Southwest offers health plan coverage options that start from the very first day of employment. You'll have 30 days to select and enroll in your health plan, and coverage will be retroactively available to your first day of employment. Explore more benefits you'll love: ***************************************** Want to lead a Team that helps Customers every day? A Supervisor Customer Service at Southwest Airlines manages and supports Customer Service Agents, Operations Agents, and Skycaps. They make sure work is done safely and on time, help solve problems, and respond to Customer questions. Supervisors also monitor scheduling, training, and daily reports. They share important updates with the Team. They work with other Airport Operations Teams to keep flights on schedule and Customers happy. This role is perfect for someone who enjoys leading People and helping Southwest deliver safe, friendly, and on-time service each day. Additional details The Supervisor Customer Service works assigned shifts based on seniority. Shifts can include early mornings, late evenings, weekends, and holidays. U.S. citizenship or current authorization to work in the U.S. required and no current or future work authorization sponsorship available. We're committed to fair hiring practices and to making employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, gender expression, national origin, age, military or veteran status, disability, genetic information, or other legally protected characteristics. Model the Southwest Way Guide and lead team members using SWA talent management practices to coach, develop, and engage employees Adhere to Company values and competencies to foster a culture of inclusion, recognition, and support of a safe work environment Invest in leadership and self-growth through participating in continuous learning and development Responsibilities Actively coordinate with all Departments to maintain the station's on-time performance, Employee morale, and Customer satisfaction Respond to and resolve Customer questions, requests, or complaints Oversee day-to-day airport operations to create a safe, secure, and legally compliant service-conscious environment, Meet or exceed performance goals through effective decisions, Assign and track Agents for training compliance Coordinate actively with all Departments to maintain the Station's on-time performance. Report status updates to leaders and employees consistently Drive performance processes by forecasting operational situations that may impact the operation, monitoring and achieving results against key metrics, and holding responsible parties accountable for results, review and ensure accurate delay coding Work with staff planning to build bids that are in line with department's hourly goals. Perform administrative duties daily, such as building of shift bids, closing bids, daily work assignments, daily payroll, and attendance reports, monitoring staffing in all areas and verifying that overtime is used properly Assure proper administration of labor contracts or agreements, emphasizing minimal labor disputes May perform other job duties as directed by Employee's Leaders Knowledge, Skills, and Abilities Knowledge of principles and processes for providing Customer and personal services, including Customer needs assessment, meeting quality standards for services, and evaluation of Customer satisfaction Knowledge of applicable Collective Bargaining Agreements and their applications Knowledge of business and management principles involved in strategic planning, resource allocation, human resources modeling, leadership technique, production methods, and coordination of people and resources Knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, stenography, and transcription, designing forms, and other office procedures and terminology Skilled in using logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions, or approaches to problems Ability to shift back and forth between two or more activities or sources of information (such as speech, sounds, touch, or other sources) Ability to apply general rules to specific problems to produce answers that make sense Ability to recognize and address performance and safety concerns in a timely manner Ability to ensure all equipment is maintained and available for the operation Education NA Experience Fully functioning, broad knowledge in: Airlines Operation Management Customer Service Licensing/Certification Must be able to obtain a SIDA (Secured Identification Display Area) badge and meet all local airport requirements Ability to obtain GSC (Ground Security Coordinator) qualification and comply with DOT (Department of Transportation) drug and alcohol testing program May be required by Station Leadership to obtain a Customs Seal and meet all requirements to work on international flights Physical Abilities Ability to perform work duties from [limited space workstation/desk/office area] for extended periods of time Ability to communicate and interact with others in the English language to meet the demands of the job Ability to use a computer and other office productivity tools with sufficient speed and accuracy to meet the demands of the job Ability to lift and move items of 70 pounds and/or more on a regular basis and repetitively lift weights of 40 to 50 pounds on raised surfaces. Ability to climb, bend, kneel, crawl, and stoop on a frequent basis and for an extended period Ability to perform assigned duties with potential exposure to excessive noise, vibration, and/or sensory conditions. Ability to perform assigned duties in outdoor and inclement weather conditions Other Qualifications Must maintain a well-groomed appearance per Company appearance standards as described in established guidelines Must be a U.S. citizen or have the authorization to work in the United States as defined by the Immigration Reform Act of 1986 Must be at least 18 years of age Must be able to comply with Company attendance standards as described in established guidelines *Pay amount doesn't guarantee employment for any particular period. **401(k) Company match contributions are subject to the plan's vesting schedule. Match contributions may vary based on the position. *** Profit-sharing contributions are subject to the Retirement Savings Plan vesting schedule and are made at the discretion of the Company. Southwest Airlines is an Equal Opportunity Employer. Please print/save this job description because it won't be available after you apply.
    $34.9-36.4 hourly Auto-Apply 2d ago
  • Field Service Supervisor

    Warren Cat 4.3company rating

    Customer service supervisor job in Odessa, TX

    TEAM UP WITH US! The Service Supervisor - Field Service is responsible for directly supervising field service technicians and the daily operations of the Machine Field Service Department. DO YOU HAVE WHAT IT TAKES? WHAT YOU'LL DO: * Manages in accordance with Safety First and Safety Starts with Me culture * Communicate and ensure a seamless transition of the machine field service processes to each Customer and internal departments. * Interprets company policies to workers and enforces safety & DOT regulations. * Established or adjusts work procedures to meet schedules. * Maximize efficiency and truck utilization through effective communication and scheduling. * Manage work order quality standards and technician responsibilities related to paperwork and reporting expectations. * Manage technician group and resources to maximize efficiency to reduce operational costs and meet targets for field service. * Manage technician payroll * Manage WIP in accordance with Warren CAT operational goals * Review and manage technician performance in alignment with established Key Performance Indicators * Responsible for customer satisfaction metrics and corrective action plans when goals are not met. * Establish and maintain exceptional business relationship with Warren CAT's customer base. * Responsible for the sale or the review of a quote as it pertains to a work order and managing profit margins within the work order. * Responsible for recruitment and retention of technician staff * Handle a large volume of phone calls in a timely manner while making accurate and precise decisions regarding prioritizing of all service calls. * Performs routine inspection of field service trucks for cleanliness and appearance. * Responsible for setting up maintenance schedules for all service trucks along with paper work. * Responsible for seeing that all service truck tooling is up to standards and a proper inventory of all tooling is kept and maintained. * Pro-actively establish effective relationships and support others in achieving high performance * Studies schedules and estimates worker hour requirements for completion of job assignment * Perform on call duties as assigned * Maintain a clean and organized work environment. * Display continuous respect, positive attitude and teamwork to achieve department and company goals. * Supervisory Responsibilities: Directly supervises field service technicians and the daily operations of the Machine Field Service Department WHAT YOU'LL NEED: * Requires a minimum high school diploma or equivalent and five years' experience in a related industry, as well as a depth of knowledge pertaining to machine service issues, business accounting, and leadership. * Prefer 2 years' experience in a supervisory role in a service industry. * Ability to read, comprehend and interpret written instructions and procedures, business correspondence and routine reports. * Ability to write simple correspondence. * Ability to understand and present information in one-on-one and small group situations to customers or employees of the organization. * Employee is empowered to make decisions directly affecting their ability to perform the above duties and responsibilities. * Ability to define problems, collect data and establish facts. Ability to apply common sense understanding and deal with problems involving a few concrete variables in standardized situations. Must be able to follow routine protocols as well as identify when the routines do not apply in a specific situation. * The position requires the ability to develop priorities and adjust work plans to meet deadlines. * Must be capable and willing to learn CAT DBS System, Lotus Notes System and SIS. * Thorough knowledge of MS Excel, Word and PowerPoint and report writing applications, including but not limited to Cognos, Crystal Reports, and/or Tableau. WHY WORK WITH US? * We like to take care of business and have fun doing it! * We offer health, dental, vision, life, and more as a comprehensive benefits package. * Don't you want to work with awesome people? IMPORTANT INFORMATION: While performing the duties of this job, the employee is frequently required to sit; use hands to finger, handle, or feel; and talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception, and ability to adjust focus. The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. The noise level in the work environment is usually quiet. Required travel up to 20%. This position is considered a safety sensitive position. The Job description is subject to change by the employer as the needs of the employer and requirements of the job change. EEO/AA
    $36k-56k yearly est. Auto-Apply 38d ago
  • MEP Superintendent - Data Center

    GCON Management Company LLC

    Customer service supervisor job in Odessa, TX

    Primary Travel Hub: MidlandOdessa International Air & Space Port (MAF) Company: GCON Build the Infrastructure Powering the AI Revolution GCON is delivering a landmark hyperscale data center campus in West Texas, purpose-built to support next-generation AI, cloud computing, and high-performance workloads. We are seeking experienced MEP Superintendents to lead project execution on a multi-year program at the forefront of AI infrastructure development. This campus-scale deployment represents a rare opportunity to help build the physical backbone of artificial intelligence in one of the fastest-growing hyperscale markets in the country. Project Location & Travel * The project is located in West Texas, within commuting distance of the MidlandOdessa region * MidlandOdessa International Air & Space Port (MAF) serves as the primary airport hub for project travel * Relocation, per diem, housing, and travel support are available for qualifying candidates * This is a 25 year, project-based assignment with long-term stability and continuity Why This Project Matters * Be part of the frontier of AI-driven construction, delivering infrastructure that supports global technology platforms * Work on hyperscale, mission-critical facilities with extreme power density, advanced cooling, and redundant systems * Join a long-term program with multiple phases and buildingsnot a short-duration project * Lead execution on a project where precision, safety, and schedule directly impact AI deployment timelines About the Role GCON is delivering a landmark hyperscale data center campus supporting next-generation AI and cloud infrastructure. The MEP Superintendent on this project leads execution of mechanical, electrical, plumbing, and controls systems on hyperscale AI facilities with extreme power density and advanced cooling requirements. This role provides high visibility, long-term stability, and the opportunity to manage one of the most technically complex construction environments in the industry. Key Responsibilities * Lead MEP field execution and trade coordination * Drive sequencing, schedule milestones, and commissioning readiness * Enforce safety and quality standards * Partner with Project Management and Commissioning teams Qualifications * 8+ years of MEP field leadership experience * Mission-critical or data center experience strongly preferred * Ability to lead large trade workforces * Long-term West Texas commitment Long-Term Incentives & Financial Upside * We recognize the commitment required for a project of this magnitudeand we reward it accordingly. * GCON offers a robust bonus and incentive package for candidates who commit to the full project lifecycle. * This role offers career-defining work paired with exceptional long-term earning potential. Why GCON * Build at the frontier of AI and hyperscale infrastructure * Long-term project stability in a rapidly expanding market * High-visibility leadership role on a nationally significant campus * Collaborative teams and decisive, supportive leadership * A company that rewards commitment, performance, and delivery Equal Opportunity Employer GCON is an equal opportunity employer and is committed to creating a diverse and inclusive workplace. All employment decisions are based on merit, qualifications, and business needs without regard to any protected status. Agency Notice GCON does not accept unsolicited resumes from staffing agencies or recruiters without a signed agreement in place.
    $55k-87k yearly est. 27d ago
  • Service Supervisor

    Air Compressor Solutions

    Customer service supervisor job in Odessa, TX

    Essential Functions: Responsible for promoting and maintaining a safe work environment in compliance with OSHA and company standards for all employees. Proficient in the use of Daily Management to lead all aspects of operations to gather feedback from the frontline team and communicate success to the team Handles escalation procedures in accordance with our 24/7 service business. Attracting and selecting the best talent to meet current and future business needs. Provide leadership and direction to ensure professional growth for employees and retention. Works with ACS employees to build strong customer relationships and deliver customer centric solutions now and in the future. Collaborates with Director of Branch Operations to set performance standards. Standards may be based on financial and operational goals and required compliance with internal, local, state, and federal policies, procedures, and regulations. Conducts regular staff meetings to ensure that goals and objectives are clearly communicated with department; provides guidance and leadership to enable department to meet these goals and objectives. Identifies training needs and opportunities; develops and implements a plan for meeting those needs. Manage technicians to ensure that they have the tools, equipment, information, and training to provide a high quality of service to our customers. Basic understanding of or ability to quickly learn the equipment, parts, and facilities to be maintained. Proficiency in conflict management and business negotiation processes Manage the daily workflow, scheduling, and assignments of Service Department. Prior experience with part and equipment inventory management is essential to the success of this role. Qualifications and Education Requirements: Strong IT skills, including database development and an aptitude for learning new applications. Proficient with Microsoft Office Suite or related software as required to complete and maintain records. Must have a valid driver's license and clean driving record. 2+ years' experience managing a team of technicians is a required qualification. Associate degree required; bachelor's degree preferred. Prolonged periods of sitting, lifting, and working on a computer, must be able to relocate up to 50 pounds at a time.
    $36k-60k yearly est. Auto-Apply 9d ago
  • Career Center Supervisor

    C2 GPS Permian Basin

    Customer service supervisor job in Odessa, TX

    The Career Center Supervisor (CCS) oversees the workforce activities of the career center while ensuring compliance with workforce program requirements. The CCS is responsible for the appropriate use of workforce resources and materials for the benefit of the customers. ESSENTIAL FUNCTIONS · Manages the daily operations of the Career Center and related workforce programs. · Informs Manager of customer flow and recommends allocation of staff to ensure appropriate and timely provision of services. · Analyzes performance data to provide process and service delivery improvements to meet performance measures and benchmarks. · Assesses staff for professional development and provides training to achieve high standards of customer service. · Performs other related duties as assigned. REQUIRED SKILLS/ABILITIES · Knowledge of workforce development, economic development, business intelligence and trends, and project management. · Knowledge of effective management techniques and practices to include planning, strategy development and implementation, assessment of outcomes and accountability. · Knowledge of effective case management and counseling. · Knowledge of word processing, spreadsheet, technology, and computer skills. · Exceptional customer service and interpersonal skills. · Can effectively handle or resolve stressful or challenging situations with difficult customers. Is sensitive to customer needs and feelings and demonstrates concern for others. · Excellent problem-solving and critical thinking skills, organizational skill, and detail oriented. · Excellent verbal and written communication skills. · Ability to analyze and interpret information and data and provide relevant feedback for action. · Ability to develop and maintain effective working relationships with management, coworkers, Board staff, and the public. · Ability to develop strategies and solutions. EDUCATION AND EXPERIENCE · Associates or Undergraduate degree in a relevant field of study required. · Three (3) years of relevant experience, to include one (1) year of supervisory experience. · Additional relevant experience may be considered in lieu of required education. · Valid driver's license and proof of insurance with good driving record. · Ability to relocate within the service delivery area. · Bilingual in English and Spanish strongly preferred. PHYSICAL DEMANDS Physical requirements include lifting to 10 pounds occasionally. Subject to standing, sitting, bending, and walking to perform job scope. Requires visual acuity, speech, and hearing. Working conditions are primarily in an office environment. Occasional driving and travel required. Flexible hours may be required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. About Us: C2 Global Professional Services (C2 GPS) is an industry leader providing innovative workforce and career services to Texans, Nevadans, and Floridians. C2 GPS has a reputation for outstanding customer service, building relationships in our local communities and providing career services to enable job seekers to find meaningful work and grow their careers. Our company values of Respect, Communication, Customer Engagement, and Ingenuity are embedded in every facet of how we work to deliver a standard of excellence that is unmatched by our competitors. Fueled by unprecedented growth, currently, our service delivery model spans several counties in Texas, Nevada, and central Florida. C2 GPS' guiding principle is that to successfully navigate workforce development solutions, our employees must be passionate about providing superior customer service to all our customers and support the communities where we live and work. Health Insurance Wellness Reimbursement Generous Paid Time Off Paid Parental Leave 401(K) with 100% Employer Match up to 6% of individual contributions Norton LifeLock Identity Theft Protection Dental Vision Life Insurance Short and Long Term Disability Critical Illness Insurance Accident Insurance Pet Insurance EEO/AA C2 Global Professional Services, LLC reaffirms its commitment to the principles of equal opportunity and diversity. Our policy prohibits employment decisions based on race, color, religion, sex, gender, gender identity, sexual orientation, ancestry, pregnancy, medical condition, age, marital status, national origin, citizenship status, disability, genetic information, veteran status, or any other protected status in accordance with the requirements of all federal, state, and local laws. Further, the company takes affirmative action to ensure that applicants are employed, and employees are treated during employment without regard to any of these characteristics. Employment decisions can include hiring, firing, compensation, benefits, promotion, training selection, or other statuses or conditions of employment. All employment decisions will be made based on individual skills, knowledge, abilities, job performance, and other appropriate qualifications. JOB CODE: PB - 8810E1-2-SCC
    $32k-49k yearly est. 60d+ ago
  • CNG Field Service Manager

    Omni Force 4.5company rating

    Customer service supervisor job in Odessa, TX

    Our client provides natural gas compression equipment and services to customers globally in the Oil & Gas, Power, Transportation, and Marine sectors. Headquartered in Houston, TX, but with commercial and services hubs around the world, our client provides world-class services to more than 22,000 units in its installed base. They are looking to add a CNG Field Service Manager to their team in the Odessa area! Role Summary: The CNG Field Service Manager will demonstrate leadership to their assigned team in communicating business goals, programs, and processes for an area or business segment. In this role, you will utilize experience or expertise to solve problems, develop and execute objectives for self and others, and have the ability to affect short-term and some long-term business goals. Benefits/Expectations: Competitive salary plus bonus opportunity Set Monday through Friday schedule with occasional weekends, when needed Majority of time spent in the office with about 25% travel on average, but up to 50% All travel, transportation, and lodging covered. All benefits effective on first day of employment - comprehensive health, dental, and vision insurance. 401(k) match up to 5%. Employees are 100% vested on day one. Eligible candidates must be local to the Odessa area, or willing to relocate Required Qualifications: Experienced of 5 years in reciprocating compression Bachelor's Degree from an accredited college or university (OR High School Diploma / GED from an accredited school or institution with 10+ years mechanical experience) Minimum 5-7 years of experience in Field Service Minimum of 3 years of experience in a leadership, team lead or supervisor role Leadership skills Excellent verbal, written communication, and interpersonal skills Strong administrative and organizational skills including telephone communication and active listening Ability to respond to unplanned situations and circumstances Proficiency with Microsoft Office including Outlook, Excel, PowerPoint, and Word applications Experience with SAP preferred Work overtime, weekends and holidays, as required Possess or obtain a valid driver's license Responsibilities: Participate in development and lead the execution of the Services growth strategy Work closely with Region Leader to ensure appropriate coverage and execution of all field service opportunities Supervise field service personnel, including time keeping, expense approval and scheduling. Support field crews with technical information, tooling and logistical information. Support service scope and quote development Either with the sales team or on your own, call on customer sites to promote the service team, perform a site analysis for quotations, and/or plan/schedule projects Provide the operational leadership needed to drive profitable service growth Perform overall business management duties for assigned field service technicians Provide accurate and timely information to assigned personnel regarding salary planning, performance appraisals, career coaching, and disciplinary action, as required Develop personnel through training, mentoring, and cross-functional opportunities Coordinate and manage project team schedule to optimize region resources Lead efforts to ensure Customer Service excellence for assigned customers Implement Operation Safety Policy instructions and conduct fieldwork in compliance with all EHS applicable regulations and employee safety practices Ensure operational excellence in the areas of integrity, controllership, and compliance
    $43k-58k yearly est. 60d+ ago
  • P&A Service Supervisor

    Wilks Brothers 4.2company rating

    Customer service supervisor job in Midland, TX

    Company Information: Flying A Pumping Services is a Wilks Brothers company. Wilks Brothers is a multifaceted, family-based partnership headquartered in Cisco, Texas with employees working in offices in Cisco, Willow Park, Fort Worth, Houston, and beyond. We invest in relationships and recognize the value in people, communities, and businesses. Our customers are not a number; they are a name, a family member, a friend. In the good times and in difficult times we treat them all equally - exactly how we want to be treated. We believe that business is not just about profit - it is personal too. At Wilks Brothers, we respect the people that make our business grow: our employees and our customers. Our goal is to develop mutually beneficial partnerships utilizing our core values of: Faith, Integrity, Team, Growth and Loyalty. Benefits: Competitive Compensation Package Medical + Dental + Vision Coverage 401K + Company Match Life Insurance + Long Term Disability Coverage - 100% Company Paid Health Savings Account (HSA) Gym Reimbursement Program Tuition Reimbursement Program Wellness Check Program - Insurance Premium Discounts EAP Resources Paid Holidays Paid Time Off (PTO) Position Summary: The P&A Service Supervisor is responsible for overseeing all aspects of the plug and abandonment operations on oil and gas wells. This role requires a strong understanding of P&A procedures, well control, rig operations, and safety protocols. The P&A Service Supervisor ensures that operations are conducted efficiently, safely, and in compliance with all relevant regulations. Key Roles / Responsibilities: Provides leadership and supervision to the rig crew and service contractors on location. Coordinates daily activities and manages work schedules to ensure smooth operations. Ensures all personnel understand and adhere to safety protocols, including proper use of PPE and compliance with HSE standards. Oversees the plug and abandonment process, ensuring that all steps are carried out according to the well plan and regulatory requirements. Ensures the rig and all equipment are maintained in good working order, conducting regular inspections and coordinating maintenance as necessary. Monitors well pressure and other critical parameters to ensure safe operations. Directs and manages the rig move operations to and from the well site. Reviews well schematics, procedures, and workover programs before starting operations. Troubleshoots and resolves operational issues as they arise, utilizing technical knowledge and experience. Works closely with engineers and other technical staff to optimize P&A operations. Ensures all operations comply with local, state, and federal regulations, as well as company policies. Maintains accurate and detailed records of operations, including daily reports, safety meetings, and incident logs. Facilitates inspections and audits by regulatory bodies and company representatives. Leads safety meetings and enforces a strong safety culture on site. Conducts risk assessments and implement mitigations to minimize hazards. Responds to and manages any emergency situations, ensuring proper procedures are followed. Communicates regularly with the Operations Manager and other stakeholders to provide updates on progress, issues, and any deviations from the plan. Prepares and submits daily reports summarizing operations, equipment status, and crew performance. Liaises with landowners, regulatory agencies, and other external parties as needed. Required Education, Experience, and Qualifications: High school diploma or equivalent. Technical certifications in drilling or well servicing are preferred. Minimum of 5 years of experience in oil and gas operations, with at least 2 years in a supervisory role. Extensive experience with plug and abandonment procedures and well control. Familiarity with rig equipment, including pumps, motors, and well control systems. Strong leadership and decision-making abilities. Excellent communication and interpersonal skills. Proficient in reading and interpreting well plans and technical documents. Ability to work under pressure and manage multiple tasks simultaneously. Well Control Certification (e.g., IADC WellSharp). HSE certifications relevant to the role (e.g., OSHA, H2S Awareness). Valid CDL is a plus. Working Conditions: Bending, lifting, climbing, pushing, pulling, kneeling, sitting stand, walk, kneel, stoop, squat, pull, push, climb, crouch, crawl, talk, hear, and see and standing (occasionally) for long periods of time. The essential duties of this position require moderate to heavy lifting and carrying. Must be able to position oneself to work in confined spaces such as trenches, pits, manholes, attics, and tunnels and demonstrate manual dexterity and be able to use hands to handle, or feel objects, tools, or controls. Exposure to moderate noise levels, vibrations, and bright lights; and exposure to dust, fumes, and gases; and all climate types including hot and cold temperatures, humidity, rain, snow, etc. Able to wear common protective or safety equipment such as safety shoes, glasses, gloves, hearing protection and hard hats when needed. React quickly using hands, fingers, or feet. Must be able to comprehend and follow written and oral instructions. Must be able to complete tasks even with frequent interruptions. Must be able to use discretion and independent judgment as needed. Must be able to speak clearly on the phone and to fellow workers. #LI-ONSITE #LI-BN1 #FLYINGAPUMPINGSERVICES This job description should not be interpreted as an exhaustive list of responsibilities or as an employment agreement between the employer and the employee. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification and are subject to change as the needs of the employer and requirements of the job change. Any essential functions of this position will be evaluated as necessary should an employee/applicant be unable to perform the functions or requirements due to a disability as defined by the Americans with Disabilities Act (ADA). Reasonable accommodation for the specific disability will be made for the employee/applicant when possible. I acknowledge that I have read and understand the description of this position and have had the opportunity to ask my supervisor about any points I did not understand. I hereby state that I can perform the essential functions of this position with or without reasonable accommodation.
    $56k-84k yearly est. 16d ago
  • Field Service Supervisor (Liftrock)

    Flatrock Compression, LLC 3.7company rating

    Customer service supervisor job in Midland, TX

    Job Description The Field Service Supervisor at Liftrock will play a pivotal role in advancing the company's automation initiatives and maintaining high operational standards. Reporting directly to the Director of Operations, the Field Service Supervisor will oversee personnel responsible for the implementation and maintenance of automation systems for clients, while simultaneously driving strategic sales within the automation sector. PRIMARY RESPONSIBILITIES Lead and manage the automation, measurement and maintenance team, including hiring, training, and performance evaluations. Manage proper daily ticketing and timesheets by field personnel. Oversee and approve service invoices. Performing routine sales calls to clients new/existing for automation solutions to operational needs. Create Quotes for projects and jobs Collaborate with electrical and mechanical technicians to ensure proper installation, wiring, and integration of PLC / RTU hardware and control schemes for projects. Provide technical support and training to technicians and programmers working in the field daily. Stay up to date with advancements in PLC / RTU technology, communications, and automation best practices. Alarm and data management of rental fleet. Manage operation success, maintenance and performance of Liftrock rental fleet. QUALIFICATIONS Minimum of 10 years of experience in automation and measurement within the oil and gas industry. Proven experience in managing and leading a team of automation and measurement professionals. Strong knowledge of automation systems and platforms, including RTU-ROC800/107, ABB Total flow, Scada Pak, Allen Bradley, and IDEC. Experience in gas measurement systems. Excellent problem-solving and troubleshooting skills. Strong communication and interpersonal skills. Ability to work in a fast-paced and dynamic environment. Commitment to safety and quality standards. PHYSICAL REQUIREMENTS The physical demands described here are typical to that of the field environment, and are representative of those that must be met by an employee to successfully perform the essential functions of this job: This position requires walking or standing for extended periods and working in environments of various temperatures (heat, cold, dust). Exposure to loud noise, occupational hazards, or outdoor elements. Ability to climb stairs, ladders, and walkways or operate in a confined space as associated with oilfield environment. While performing the duties of this job, the employee is regularly required to see, talk, and hear. The employee frequently is required to sit and use hands along with fingers, to handle or feel, stand, walk, reach with hands and arms. The employee is occasionally required to climb or balance, stoop, kneel, crouch or crawl. Ability to lift up to 50 lbs. on a regular basis, 75-100 lbs. on an occasional basis. BENEFITS Dental insurance (100% paid for employee and family) Vision insurance (100% paid for employee and family) Health insurance (100% paid for employee and family) 401(k) matching Life insurance Paid time off Bonus Programs Referral program
    $35k-54k yearly est. 9d ago
  • FSM - Manager, Field Services

    Qualus

    Customer service supervisor job in Midland, TX

    **Power Your Future with Qualus** as a Field Service Team Lead. As a Field Service Team Lead you are responsible for providing field service oversight, support and consultation in the areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue. They are responsible for managing and completing assigned jobs in collaboration with technicians and field engineers assigned to the job. This position will serve as a liaison/mentor to field team. **Responsibilities** + Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. + Possess and provide technical understanding to others for testing power apparatus and protection and controls equipment including relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field + Reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings. + Writing procedures and/or test plans in support of maintenance and construction activities. + Testing, including (without limitation): reading/verifying all voltage and current inputs to electrical equipment which can include apparatus, relays and SCADA equipment. + Performing routine troubleshooting and repair of apparatus, relaying and control equipment. + Responsible for oversight and or leading commissioning activities as it relates to power equipment + Ensure proper process and adherence to all company, industry, and client safety protocol and standards as it relates to job preparation and execution + Planning, scheduling, and completing test activities efficiently, on time, without service interruptions + Review technicians field time reports and job documentation to ensure accuracy for jobs as assigned + Support in identifying and securing equipment and manpower needs for shop/field + Providing Project Technical Support to Field Service personnel + Provide technical insight to sales team as needed **Qualifications** + Minimum of 5 years of field experience in installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. + Experience is desirable in any of the following related areas: substation design (including protection & control engineering); substation construction; substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, and/or power distribution equipment. + 3 phase power systems; power system protection & control schemes; test equipment; test equipment software + Test equipment and toll/wiring usage; interpretation of wiring and elementary diagrams; basic test skills to perform duties listed above; basic PC skills + Quickly learn and apply test procedure for various types of substation equipment; communicate effectively with diverse groups, tailoring communication for audience and situation + Electrical technician, Electrical master, NETA or NICET certifications preferred. + Technical School, EET, BSEE/BSME or 5-10 years of related experience + Perform regular field work both indoors and outdoors + Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English + Strong interpersonal skills, communication skills, business acumen, management ability + Proficient in Microsoft Office (Word, Excel and Outlook) + Valid Driver's license and good driving record \#LI-MG1 **Benefits & Compensation** Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify. The expected compensation range for this position is based upon several factors, including but not limited toeducation, qualifications, prior relevant work experience and work location. **Company Overview** Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada. **EEO** At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. To view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement, click here. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, please email **********************. Submit Referral Submit Referral **Job Locations** _US-TX-Midland_ **ID** _2025-4012_ **Category** _Field Services_ **Position Type** _Regular Full Time_ **Remote:** _Yes_
    $56k-95k yearly est. Easy Apply 60d+ ago
  • FSM - Manager, Field Services

    Qualus Power Services Corp

    Customer service supervisor job in Midland, TX

    Power Your Future with Qualus as a Field Service Team Lead. As a Field Service Team Lead you are responsible for providing field service oversight, support and consultation in the areas of acceptance testing, commissioning, and troubleshooting of low, medium, and high voltage systems; advise customers and provide best technical solution to solve the customer issue. They are responsible for managing and completing assigned jobs in collaboration with technicians and field engineers assigned to the job. This position will serve as a liaison/mentor to field team. Responsibilities * Provide field service engineering and technical assistance to customers in areas of installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. * Possess and provide technical understanding to others for testing power apparatus and protection and controls equipment including relays, circuit breakers, transformers, motor control equipment, and related switchgear in the field * Reading and properly interpreting electrical drawings (e.g., single line drawings, AC and DC schematics, panel wiring diagrams, and panel layout drawings. * Writing procedures and/or test plans in support of maintenance and construction activities. * Testing, including (without limitation): reading/verifying all voltage and current inputs to electrical equipment which can include apparatus, relays and SCADA equipment. * Performing routine troubleshooting and repair of apparatus, relaying and control equipment. * Responsible for oversight and or leading commissioning activities as it relates to power equipment * Ensure proper process and adherence to all company, industry, and client safety protocol and standards as it relates to job preparation and execution * Planning, scheduling, and completing test activities efficiently, on time, without service interruptions * Review technicians field time reports and job documentation to ensure accuracy for jobs as assigned * Support in identifying and securing equipment and manpower needs for shop/field * Providing Project Technical Support to Field Service personnel * Provide technical insight to sales team as needed Qualifications * Minimum of 5 years of field experience in installation, testing, startup, maintenance, repair, training and modification of electrical power distribution equipment. * Experience is desirable in any of the following related areas: substation design (including protection & control engineering); substation construction; substation commissioning; SCADA/Fault Data/SER/Integration-Automation equipment installation and testing, and/or power distribution equipment. * 3 phase power systems; power system protection & control schemes; test equipment; test equipment software * Test equipment and toll/wiring usage; interpretation of wiring and elementary diagrams; basic test skills to perform duties listed above; basic PC skills * Quickly learn and apply test procedure for various types of substation equipment; communicate effectively with diverse groups, tailoring communication for audience and situation * Electrical technician, Electrical master, NETA or NICET certifications preferred. * Technical School, EET, BSEE/BSME or 5-10 years of related experience * Perform regular field work both indoors and outdoors * Ability to read company manuals and reports, workplace rules and procedures; speak with poise and confidence, using correct English * Strong interpersonal skills, communication skills, business acumen, management ability * Proficient in Microsoft Office (Word, Excel and Outlook) * Valid Driver's license and good driving record #LI-MG1 Benefits & Compensation Qualus benefits offered include Medical, Dental, Vision, Life Insurance, Short and Long-Term Disability, 401(k) match, Flexible Spending Accounts, EAP, Parental Leave, Paid time off, and Holidays, for those who qualify. The expected compensation range for this position is based upon several factors, including but not limited to education, qualifications, prior relevant work experience and work location. Company Overview Qualus is a leading pure-play power solutions firm and innovator at the forefront of power infrastructure transformation, with differentiated capabilities across grid modernization, resiliency, security, and sustainability. The firm partners with utilities, commercial, industrial, data center, and government clients, and renewable and energy storage developers, offering comprehensive solutions through boutique and integrated advisory, planning, engineering, digital solutions, program management, and specialized field services. Qualus also provides software and technology enabled services and develops breakthrough solutions for critical power industry challenges such as distributed and variable resource integration, emergency management, and secure data exchange. The firm has over 1,800 professionals, with offices throughout the U.S. and Canada. EEO At Qualus, we believe everyone has value; and that the diversity and inclusion among our teams is what sets us apart for optimal success. We put people first because we care. To view a copy of the Qualus Equal Opportunity and Affirmative Action Policy Statement, click here. If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this online application process, and need an alternative method for applying, please email **********************.
    $56k-95k yearly est. Auto-Apply 2d ago
  • Service Supervisor

    Voltagrid

    Customer service supervisor job in Midland, TX

    SERVICE SUPERVISOR FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company's representative in dealings with the customer on-site. Manage the daily task of employees Essential Duties and Responsibilities: Ability to work a rotational schedule, including long and/or occasionally irregular hours. Executes onsite supervision of all jobs. Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager. Ensure that all relevant VoltaGrid policies and procedures are followed and adhered to. Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. Communicates with the customer regarding the job before starting, during, and after the job is completed. Conducts safety meetings with the crew as required by VoltaGrid and the customer. Prepares reports and schedules to ensure accuracy and efficiency. Inspects work performed to ensure that it meets SOP's. Instructs crew in policies and procedures and the use and maintenance of equipment. Assist with complaints about service and equipment and take corrective action. Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational. Completes all training necessary as it relates to a supervisory role. Moderate use of hand and power tools to work with and repair mechanical and electrical equipment. Will be required to complete all training, including Flash Arc Training and Basic Electrical Safety Training as provided. Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task. Must possess the ability to self-supervise on daily tasks and metrics. Ability to work with a team and stand alone for multiple hours. Must present equipment, tools, and self in an orderly and tidy manner. Be available by phone while on a scheduled rotation. Able to operate a company vehicle safely as well as maintain a clean driving record. Comply with all safety standards and procedures. Oversee safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed. On-time completion of all assigned training. Promotes ethical behavior in all aspects of the business and leads by example. Computer literate with the ability to utilize online forms/automation. All other duties and responsibilities as assigned by Manager. Other Requirements: 1-2 years of leadership experience in related field Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused High School diploma, skilled labor certificate, or equivalent. Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights. Ability to stoop, sit, stand, or be on their feet for an extended period of time. Able to lift 50 pounds up to 10 times per shift. Mechanical Aptitude. Valid Driver's License. Good written and verbal communication skills. Be “on call” for both shifts while on rotation. Communicate with Engineering, Operations, HSE, and vendors as needed. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. VoltaGrid is committed to hiring veterans and transitioning military service members, particularly those with expertise in equipment maintenance, repair, and technical skills. Your dedication, leadership, and hands-on experience in maintaining heavy equipment make you an ideal fit for our team #LI-DNP
    $36k-60k yearly est. 20d ago
  • Coiled Tubing Service Supervisor

    Step Energy Services Us

    Customer service supervisor job in Midland, TX

    Our culture is made up of highly motivated professionals striving for excellence in every office, board room and job site. Our professionals are collaborative individuals who pursue career growth with distinction and are willing to work for it. They understand the pivotal role they play in keeping every professional safe, forge trust by listening to one another, learn from every action large and small, and engage fully in their work to support every aspect of the organization. Reporting to the Site Manager, the Coiled Tubing Service Supervisor is responsible for the safe and efficient execution of various coiled tubing operations to meet client's needs. This position will also be responsible for leading, coaching, directing, and organizing the crew and may provide backup to Site Manager as required. Plans and performs necessary calculations for the job at the well site as needed. Communicates effectively with management, field coordinators, clients and crews in the planning, coordination and execution of STEP Energy Services operations. Reviews treatment programs to ensure they include the proper function, are error free and are within the capability of the crew and equipment. Coordinate activities of coiled tubing operators during equipment rig up and rig down on location. Performs pre-job activities prior to leaving the shop or location to ensure the following: Proper equipment for the job type (wellhead connections, BOPs, injector capabilities, pipe size, etc). Required permits are obtained prior to travel. Required pre-trips are complete. Documentation is available for compliance with the Department of Transportation regulations, company specific authorizations, etc. Crew members have proper PPE and safety certifications. MSDS Binders and SOP Manuals are updated and available on site. Meets the Well Site Supervisor and follows up with crews regarding lease conditions prior to moving equipment onto or off locations. Spots all equipment in accordance to government regulations and on the advice of the Well Site Supervisor. Supervises and assists in the rig up of the coiled tubing unit, crane, nitrogen and fluid pumping equipment. Directly supervises pressure testing and function testing of the BOP system. Conducts pre-job and hazard assessments with all personnel on location and assigns duties to personnel regarding operations. Completes all paperwork in a professional manner and has all required paperwork signed by the Well Site Supervisor as per the clients and STEP Energy Services procedures. Ensures all Workplace Safety, OHA, and HSE policies and regulations are adhered to all times. Conveys all safety concerns and procedures to clients and STEP professionals, and other services on location. Assists in the development of all coil personnel and provides guidance, leadership and discipline to all employees under the direction of the Site Manager. WE OFFER: Benefits: Robust benefits package that includes: Medical Dental Vision Company-paid short-term disability Company-paid Life and AD&D. Voluntary life/AD&D Long Term disability Accident coverage Critical illness 401k with company match Vacation and paid sick time QUALIFICATIONS: Minimum three to four years' experience in coiled tubing preferred with relevant driving experience. Certifications - H2S Alive, Standard Level First Aid, CPR, Hours of Service with Fatigue Management, fit testing, Fall Protection, Confined Space Entry, Detection of Flammable Substances, Defensive Driving, Well Control - CT Supervisory level, Safeland, Hazwoper, Forklift, Manlift. Class A CDL driver's license along with a driver evaluation. Hazmat and tanker endorsement. Working knowledge of Microsoft Excel and Outlook to enable competency in all aspects of day to day operations involving spreadsheets and daily communication. Safety Focus: Safety is one of our core values and is our first priority, both in and out of the field. Our primary goal is to successfully deliver results without compromising the safety of our professionals.
    $36k-60k yearly est. 60d+ ago
  • Service Supervisor

    Voltagrid, LLC

    Customer service supervisor job in Midland, TX

    SERVICE SUPERVISOR FLSA Class: NON-EXEMPT Responsible to: OPERATIONS MANAGER Provides onsite oversight of assets under the direction of the Operations Manager. Acts as the company's representative in dealings with the customer on-site. Manage the daily task of employees Essential Duties and Responsibilities: * Ability to work a rotational schedule, including long and/or occasionally irregular hours. * Executes onsite supervision of all jobs. * Performs a full range of supervisory tasks, including training, performance, recommendations for promotions, demotions, and termination of employment under the direction of the Operations Manager. Ensure that all relevant VoltaGrid policies and procedures are followed and adhered to. * Reviews the job parameters and specifics with appropriate personnel in the preplanning stages of the job. * Instructs crew members in job procedures, route to location, rig-up assignments, job assignments, monitoring safety equipment, monitoring communication equipment, and reviewing any special conditions. * Communicates with the customer regarding the job before starting, during, and after the job is completed. * Conducts safety meetings with the crew as required by VoltaGrid and the customer. * Prepares reports and schedules to ensure accuracy and efficiency. * Inspects work performed to ensure that it meets SOP's. * Instructs crew in policies and procedures and the use and maintenance of equipment. * Assist with complaints about service and equipment and take corrective action. * Oversees equipment maintenance to ensure that it is in working order. Confirm all equipment is operational. * Completes all training necessary as it relates to a supervisory role. * Moderate use of hand and power tools to work with and repair mechanical and electrical equipment. * Will be required to complete all training, including Flash Arc Training and Basic Electrical Safety Training as provided. * Must be able to determine the appropriate level of personal protective equipment (PPE) needed for the specific assigned task. * Must possess the ability to self-supervise on daily tasks and metrics. * Ability to work with a team and stand alone for multiple hours. * Must present equipment, tools, and self in an orderly and tidy manner. * Be available by phone while on a scheduled rotation. * Able to operate a company vehicle safely as well as maintain a clean driving record. * Comply with all safety standards and procedures. * Oversee safety and environmental requirements while operating equipment on site, along with assisting with incident response and investigations as needed. * On-time completion of all assigned training. * Promotes ethical behavior in all aspects of the business and leads by example. * Computer literate with the ability to utilize online forms/automation. * All other duties and responsibilities as assigned by Manager. Other Requirements: * 1-2 years of leadership experience in related field * Minimum 3-5+ years of related experience, preferably in the oil and gas industry, service rental. Electrically or mechanically focused * High School diploma, skilled labor certificate, or equivalent. * Willingness to work in exposure to extreme temperatures, wind, and precipitation, in addition to working at heights. * Ability to stoop, sit, stand, or be on their feet for an extended period of time. * Able to lift 50 pounds up to 10 times per shift. * Mechanical Aptitude. * Valid Driver's License. * Good written and verbal communication skills. * Be "on call" for both shifts while on rotation. * Communicate with Engineering, Operations, HSE, and vendors as needed. The above statements are intended to describe the general nature and level of work being performed by employees assigned to this classification. All personnel may be required to perform duties outside of their normal responsibilities from time to time, as needed. VoltaGrid is an Equal Opportunity Employer that does not discriminate on the basis of actual or perceived race, creed, color, religion, alienage or national origin, ancestry, citizenship status, age, disability or handicap, sex, marital status, veteran status, sexual orientation, genetic information, arrest record, or any other characteristic protected by applicable federal, state or local laws. Our management team is dedicated to this policy with respect to recruitment, hiring, placement, promotion, transfer, training, compensation, benefits, employee activities, and general treatment during employment. VoltaGrid is committed to hiring veterans and transitioning military service members, particularly those with expertise in equipment maintenance, repair, and technical skills. Your dedication, leadership, and hands-on experience in maintaining heavy equipment make you an ideal fit for our team #LI-DNP
    $36k-60k yearly est. 21d ago
  • Service Supervisor 3

    Supreme Services 4.4company rating

    Customer service supervisor job in Midland, TX

    The Service Supervisor 3 is an individual that has been a Service Supervisor 2 for at least 6 months, has successfully completed all training requirements, and has been deemed competent by line management in accordance with the Training and Career Development Program. This position includes well site customer interface, job execution, well site management, equipment set up, trouble shooting and breakdown of equipment sent out to various customer locations. The SS 3 must correctly and safely operate and install Supreme Services Pumping Divisions products in a safe and environmentally conscious manner. The SS 3 must have a competent understanding of pump components and associated equipment to include experience in preparation and assembly of pumps and all necessary components as per customer specifications. The SS 3 must be able to perform the above duties while adhering to all of the policies and procedures included in the Safety and Quality Management Systems of Supreme Services, Inc. and other relevant Pumping procedures. The objective for the Service Supervisor 3 is to work his/her way into the General Service Supervisor position within 12 months' time frame. ESSENTIAL DUTIES AND RESPONSIBILITIES: • Receives and follows oral or written instructions to output completed projects. • Loads and unloads material onto or from pallets or baskets by hand, or using alternative lifting equipment. • Operates powered industrial truck (Forklift) to stage and/or move Pumps and miscellaneous equipment throughout the facility. • Coordinates Pump components from job return, to repair, to stock and reassembly for subsequent job requirements. • Hydrostatically test all Pumps and associated components. • Attaches identifying tags or labels to materials and distributes to proper staging area. • Applies knowledge of understanding and training to inspect material at this phase for completeness and conformity to company requirements. • Travels to customer's location to assist with equipment setup, job execution, trouble shooting and breakdown of equipment upon job completion. • Responsible for all related reporting and documenting procedures and chain of command • Maintains housekeeping of general work area and as directed. • May be assigned to assist in other work areas as job demands dictate. • May perform simple adjustments and/or repairs to equipment within work area OTHER DUTIES AND RESPONSIBILITIES: • Current CDL and SSI CDL Training • Participates in Safety and Quality programs • Complete all Client specific safety and operational related training • Performs other duties as assigned by Manager. • Works collaboratively with other employees and all third parties. • Exemplifies Leadership and professionalism QUALIFICATION REQUIREMENTS • The Service Supervisor 3 position must have a working knowledge of onshore pumping activities and proficiency in proper startup of equipment, initiation of pumping, switching tanks, maintaining proper rates and pressures as per job requirements. • Must be able to respond safely and effectively to changes in well bore conditions causing a direct impact on the operation. • Facilitates the logistics of pumping equipment with Client to ensure compliance to Preventive Maintenance Program • Has complete oversight of ensuring the operation is conducted according to SSI standards and any other government regulations that are applicable. • Maintains accurate inventory of all chemicals on location belonging to or provided by Supreme Services. • Accurately prepares job tickets on location to ensure that daily costs are properly tracked. • Ensure proper completion of Job Packet • Will have attended formalized software training for programs used to monitor and record critical job parameters during operations. PHYSICAL REQUIREMENTS • Heavy Work classification; Maximum 100 lbs. lifting; carrying objects up to 50 lbs. • Extended periods of sitting, standing, stooping, bending, kneeling and reaching. • Push / Pull while exerting manual force. • Manually tightens or loosens screw type connections using overhand swing of 5 lb. - 10 lb. mull. • Repetitive motions and manual handling of material above or below shoulder height. • Works at a rapid pace. • Ability to clearly communicate and command of the English language. • Repeated ascending/descending stairs and ladders. • Tasks requiring elevated levels of manual dexterity. • Participating in emergency response drills. • Driving alone, for prolonged periods, or in severe weather. ENVIRONMENTAL EXPOSURES: • Working in temperature extremes. • Noise and requirement to wear hearing protection. • Working near moving equipment. • Wearing safety equipment (dust masks, respirators, escape hoods, etc.) • Working extended hours and/or irregular shifts • Ultraviolet radiation (e.g. sun or flares) • Working near NORM or Extremely Low Frequency magnetic, Radio wave/Microwave Radiation • Working on vibrating surfaces • Working around hydrocarbon/chemical agents • Working with hydrogen sulfide gas (H2S) • Working around insects and poisonous snakes ENVIRONMENTAL OR REMOTE LOCATION CONSTRAINTS: • Limited medical facilities and access to medical care • Time for transport to hospital facilities may exceed 2 hours, even in an emergency. • Isolation from family and friends with increased difficulty in managing routine family matters. • Work constitutes a high-risk environment. • Transportation by helicopter or EMS vehicle and the potential for emergency evacuation Shared quarters (potential for sleep disturbance)
    $34k-50k yearly est. 60d+ ago
  • SUPERVISOR - COMMUNITY OUTREACH CENTER (COC) GRAD LAB

    Ector County Independent School District (Tx 4.2company rating

    Customer service supervisor job in Odessa, TX

    Job Title: Supervisor- Community Outreach Center (COC) Grad Lab Wage/Hour Status: Exempt Reports to: Director of Student Support Services Pay Grade: 3 Dept. /School: Community Outreach Center Days: 227 Supervises: Community Outreach Center Grad Lab Teacher Primary Purpose: The Community Outreach Center (COC) Grad Lab Supervisor provides targeted intervention and support services to help Ector County ISD students improve attendance, stay engaged, and graduate on time. the position focuses on supporting Emergent Bilingual (EB)/ESL and McKinney-Vento students and their families. the supervisor is responsible for the daily operations of the Community Outreach Center's dropout recovery program and ensures students receive the academic and wraparound support needed for successful completion of graudation requirements. Qualifications: Education/Certification: * Texas Teacher Certification- Required * English and a Second Language (ESL) or Bilingual Certification- Preferred * Master's degree- Preferred * Texas principal certificate- Preferred * Texas Teacher Evaluation and Support System (T-TESS) appraiser. - Preferred Special Knowledge Skills: * Working knowledge of curriculum and instruction. * Ability to evaluate instructional program and teaching effectiveness. * Ability to coordinate program functions. * Work with COC Director and Grad Lab Co-teacher in establishing the COC Student Success Plan * Ability to implement established policy and procedures. * Ability to interpret data. * Strong organizational, communication, public relations, and interpersonal skills. * Such alternatives as deemed appropriate by the Superintendent. Experience: * Classroom teaching experience- Required * Management or supervisory experience- Preferred Major Responsibilities and Duties: * Collaborate with campus staff to identify Emergent Bilingual (EB)/ESL and McKinney-Vento students who demonstrate attendance challenges, academic risk factors, or unmet social-emotional needs who would benefit from the COC Grad Lab program. * Assist EB/ESL and McKinney-Vento families in accessing essential supports, including school supplies, clothing, food, shelter, utilities assistance, health services, and community resources. * Serve as a liaison between school and home by making home visits, maintaining communication with families, and gathering information to support individualized intervention and re-engagement plans. * Promote a positive and supportive school experience by connecting students and families with: * Clothing and basic needs assistance * Counseling, crisis intervention, and housing referrals * Tutoring, credit recovery, acceleration, and alternative pathway programs * Attendance and engagement support through home and community visits * Provide community outreach and student support. * Assist students with transportation needs, including coordination of ECISD transportation services or EZ Rider passes. * Maintain current knowledge of local and regional community resources and eligibility guidelines for accurate referral support. * Maintain confidentiality regarding all student records and personal circumstances. * Serve as an active member of the Community Outreach Center team, supporting coordinated interventions, recovery efforts, and progress monitoring. * Monitor and assign students coursework, ensuring course selections align with graduation plans and district guidelines. * Track student academic progress and pacing in coursework, provide coaching and intervention when students fall behind, and implement re-engagement strategies as needed. * Communicate regularly with campus counselors, registrars, and administrators regarding student progress, course approvals, and needed adjustments. * Work with secondary counselors to review and update transcripts, ensuring course alignment with state graduation requirements and that all credits, End of Course Exams (EOC)s, and endorsements are planned and monitored. * Support and expand dropout recovery efforts by identifying EB/ESL and McKinney-Vento students who have disengaged and facilitating re-enrollment and academic pathway planning. * Participate in all required professional development, including Language Proficiency Assessment Committee (LPAC) training, McKinney-Vento and Texas Education for Homeless Children and Youth (TEHCY) training, and other district/state-mandated sessions. * Maintain accurate records for each student in the Community Outreach Dropout Recovery Program * Keep accurate Attendance Records. Working Conditions: Mental Demands/Physical Demands/Environmental Factors: Maintain emotional control under stress. Frequent districtwide and possible statewide travel; occasional prolonged or irregular hours. The foregoing statements describe the general purpose and responsibilities assigned to this job and are not an exhaustive list of all responsibilities and duties that may be assigned or skills that may be required. I have read, understand and attest to the above description and funding relating to my daily activities. Signature Date
    $38k-46k yearly est. 42d ago
  • Team Leader

    Hawaiian Bros Island Grill-Stine Ventures LLC Midland, Tx

    Customer service supervisor job in Midland, TX

    At Hawaiian Bros, we embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun. Competitive Pay! Free Meals! Free Uniforms! And we share tips, because we believe in sharing the Aloha Spirit at Hawaiian Bros. Unlimited high-fives & so much more! Onboard Referral Program: Help us find great team members and earn up to $500 for new hires who joins the Ohana. Hawaii Law of The Aloha Spirit ''Aloha'' is more than a word of greeting or farewell or a salutation. ''Aloha'' means mutual regard and affection and extends warmth in caring with no obligation in return. Disclaimer This job posting is for a position in a restaurant owned and operated by an independent franchisee organization, not Hawaiian Bros, Inc. This means the independent franchisee, and not Hawaiian Bros, Inc. is alone responsible for all employment-related matters in the restaurant including, but not limited to setting requirements for each job and all decisions concerning hiring, firing, discipline, supervision, staffing and scheduling. Hawaiian Bros, Inc. will not receive a copy of any job application and possesses no control over interviewing, hiring, or the employment policies and practices of independent franchisees. If you are hired for this job posting, the independent franchisee, and not Hawaiian Bros, Inc., will be your employer. This job posting contains some general information about what it is like to work in a Hawaiian Bros restaurant, but is not a complete job description. People who work in a Hawaiian Bros restaurant perform a number of different tasks every day, and this posting does not list all of the essential functions of the job. Our brand is committed to providing equal employment opportunity for all persons regardless of age, race, creed, color, national origin, citizenship status, religion, sex, sexual orientation, gender identity, disability, genetic information, military or veteran's status, criminal background, or any other characteristic protected by Federal, State, or local law. We use eVerify to confirm U.S. Employment eligibility.
    $48k-99k yearly est. 17d ago
  • Retail Part Time Team Lead

    The ODP Corporation

    Customer service supervisor job in Midland, TX

    At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction. Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts. The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party. **Primary Responsibilities:** + **Print Sales and Services:** + Responsibility in the Print function to support efficient operation while driving overall store sales. + Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time. + Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store. + **Operational Efficiency:** + Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards. + Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance. + Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned. + Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives. + **Client Engagement:** + Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience. + Supports community outreach initiatives to drive client/customer retention. + Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution. + Performs other duties as assigned. + **External Key Carrier and Leader on Duty:** + Ensuring the safety and security of the building and associates during the absence of the management team. + In partnership with all associates, ensure regular loss prevention compliance. + Performing opening or closing responsibilities. + This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store. + May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits. + Other duties as deemed necessary **Education and Experience:** + High School diploma or equivalent education preferred + Minimum 1-3 years of experience in related field + Sales and/or Customer Service experience preferred. + Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job. + Skilled in Customer Service and Print Services experience would be desired. + Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers. + Must be adaptable to a changing environment. + Must be able to assist others in a professional environment. + Possess excellent verbal and written communication skills. + Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities. + Must possess ability to process information/merchandise through POS register system. + Pays close attention to detail to ensure high quality production in the Print Services area + Positive and Engaging + Action Oriented + Integrity, Accountability & Trust + Demonstrate passion for the brand, products, services and solutions offered to our customers + Must possess a desire to continually develop personal selling skills and product knowledge + Drive for Results + Decision Quality + Patience **About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day. **Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned. **Pay, Benefits & Work Schedule:** The salary range for this role is $12.68/hour to $18.96/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button. You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions. **How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button. **Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled. **Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law. We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance. REQNUMBER: 99021
    $12.7-19 hourly 57d ago

Learn more about customer service supervisor jobs

How much does a customer service supervisor earn in Odessa, TX?

The average customer service supervisor in Odessa, TX earns between $26,000 and $52,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.

Average customer service supervisor salary in Odessa, TX

$37,000
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