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D365 Customer Engagement/ Consulting
Concentrix 4.2
Customer service supervisor job in Buna, TX
We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled. The global technology and services leader that powers the world's best brands, today and into the future. We're solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we're the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Catalyst team is the driving force behind Concentrix's transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.
Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we're proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.
Join us and be part of this journey towards greater opportunities and brighter futures.
We are looking a CD365 Customer Engagement/ Architect365 Customer Engagement (CE), you will play a pivotal role in helping customers transform their businesses through innovative CRM and Power Platform solutions. You'll guide customers through digital transformation journeys, leveraging deep technical and functional expertise across the Dynamics 365 CE apps to deliver measurable business outcomes.
Responsibilities
Customer Centricity
Gather customer insights to map solutions and services with business outcomes, leveraging expertise in Dynamics 365 CE (Sales, CustomerService, Field Service, and Power Platform).
Identify opportunities to improve customer solutions across customer engagement domains and position services to help customers achieve their objectives.
Accelerate solution delivery and adoption through Value-Based Deliveries and reusable Intellectual Property (IP) across CE workloads.
Support customer skilling by delivering technical discussions, workshops, and readiness sessions focused on CRM and Power Platform capabilities.
Contribute to customer satisfaction by delivering a seamless experience across CE workloads.
Provide actionable feedback from customers to Microsoft Product Groups to influence roadmap and service improvements.
Business Impact
Drive cloud consumption and support growth by guiding customers and decision-makers on how to maximize value from Dynamics 365 CE investments through solution optimization, performance tuning, and operational excellence.
Align with Customer Success Account Managers and account teams to ensure business value realization across CRM implementations.
Resolution of Customer Blockers
Anticipate and resolve issues blocking go-live or adoption by applying deep technical and functional knowledge of CE, including integrations, data migration, and performance tuning.
Deliver engagements using Microsoft best practices, Success by Design principles, and repeatable IP.
Identify Growth Opportunities
Leverage your knowledge of Microsoft Business Applications-particularly CE and Power Platform-to identify cross-sell and up-sell opportunities based on customer needs and digital maturity.
Technical Leadership
Continuously improve your skills across Dynamics 365 CE and Power Platform to support evolving customer needs and Microsoft's strategic goals.
Engage in technical communities, contribute to IP development, and mentor peers and junior architects.
Act as a role model for technical readiness and cross-workload collaboration.
Practice Development
Innovate and improve existing IP, methodologies, and delivery processes within the CRM domain.
Promote best practice sharing and IP reuse to accelerate customer success and internal efficiency.
Trusted Advisor
Build and expand trusted relationships with customer and partner architects, technical specialists, and business stakeholders across customer experience functions.
Qualifications
Required / Minimum Qualifications
Proven experience in Dynamics 365 Customer Engagement (CE) apps such as Sales, CustomerService, or Field Service.
Proven experience in Dynamics 365.
Proven experience in Dataverse
Bachelor's or Master's Degree in Computer Science, Information Technology, Engineering, Business, or related field AND extensive experience in IT consulting, systems implementation, software development/support, or Microsoft Business Applications.
Significant experience in customer-facing roles and as a lead technical solution architect across CRM projects.
Additional or Preferred Qualifications
Functional or technical certification in one or more Dynamics 365 CE apps (Sales, CustomerService, Field Service, Power Platform).
Experience with Success by Design methodology or business value consulting.
Experience leading enterprise-scale implementations involving CE workloads.
No relocation required.
Technical Qualifications / Experience
Deep technical expertise in Dynamics 365 Customer Engagement (Sales, CustomerService, Field Service), including:
Power Platform (Power Apps, Power Automate, Dataverse)
Integration with other Microsoft services (e.g., Azure, Teams)
Omnichannel capabilities, case management, and customer journey orchestration
Data modeling, security roles, and business process flows.
At Concentrix, we provide customer experience solutions that may involve handling sensitive data. As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.
The base salary range for this position is $106,087 - $140000 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays and paid learning days.
The deadline to apply for this position is 1/30/2026
Location:
USA, TX, Work-at-Home
Language Requirements:
Time Type:
Full time
Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.
If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents
Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.
For more information regarding your EEO rights as an applicant, please visit the following websites:
•English
•Spanish
To request a reasonable accommodation please click here.
If you wish to review the Affirmative Action Plan, please click here.
$106.1k-140k yearly Auto-Apply 60d+ ago
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Customer Solutions Manager
TAS Environmental Services 4.2
Customer service supervisor job in Orange, TX
Job DescriptionDescription:
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
Customer Solutions Manager:
The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.
Customer Solutions Manager Job Duties:
Identify and qualify potential leads through various channels, including networking, research, and referrals
Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
Negotiate contracts and close sales deals, achieving and exceeding sales targets
Collaborate with internal teams to align sales strategies and messaging
Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
Define project scope, objectives, and deliverables in collaboration with the client and internal teams
Manage project execution, ensuring adherence to timelines, budgets, and quality standards
Proactively communicate project status, risks, and issues to clients and internal stakeholders
Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
· Comprehensive Medical, Dental, and Vision Coverage
· Mental Health Support Programs
· Supplemental Benefits - Accident, Critical Illness, etc.
· Access to a company provided Employee Assistance Program
· Retirement & Financial:
· 401(k) with Company Match
· Life Insurance and Disability Coverage
· Work-Life Balance:
· Generous Paid Time Off (PTO)
· Paid Time Off increases based on years of service
· Holidays - seven (7)
· Floating Holidays - two (2)
· Professional Development:
· Access to Online Learning Platforms
· Annual Conference and Workshop Allowances
· Additional Perks:
· Work Boot Program
· Team Building Events
Requirements:
Competencies:
Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations
Problem Solving: Ability to identify, analyze, and resolve challenges effectively
Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
Product Knowledge: Deep understanding of company offerings and products as well as industry regulations
Education and Experience:
Bachelor's degree in business or a related field. Experience can be substituted for education
3+ years of experience in a sales role within the environmental industry or similar industries
3+ years of experience in an operational management role within the environmental industry or similar industries
Proven track record of achieving and exceeding sales targets
Strong negotiation and problem-solving skills
Travel requirements of 50% or more
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
$44k-84k yearly est. 7d ago
Physician Group Supervisor
Sherman Md Providers Inc.
Customer service supervisor job in Port Arthur, TX
Job Description
Under general supervision, serves as liaison between the physicians, office support staff, and Market Practice Manager. The Office Supervisor assists the clinical and medical staff in organizing and triaging care by accurately relaying pertinent patient information, adjusting the patient schedule as needed,
scheduling and coordinating urgent care with other resources within practices and releasing health
information in accordance with HIPPA requirements.
Job Relationships:
The Office Supervisor works with all members within the assigned departments; reports directly to Market
Practice Manager for administrative duties / role definition and clinical duties as needed by the practices.
Responsibilities/Essential Functions:
- Performs duties and provide assistance according to organizational guidelines, as well as special
directives/projects from the Market Practice Manager.
-Ensures efficiency and productivity with respect to administrative functions of the offices. Daily
monitoring of physician and patient activity in the practice; allocates resources to necessary tasks and set
priorities.
-Reports any problems in the assigned departments to the Market Practice Manager immediately.
-Responsible for accurate registration, scheduling, confirmation, and billing functions within the guidelines
and policies of Steward Medical Group.
-Responsible for answering clinic phones and sending messages to clinic staff/providers as appropriate.
-Responsible for keeping staff accountable in returning patient messages in all forms of communication.
-Provides coverage as needed to fill gaps within the practices as needed (cross trained in all areas of
practice work will be required)
-Makes recommendations for improvements/enhancements to registration, scheduling, and billing
procedures and/or surgeries.
-Manages the oversight and audit of encounter forms for completeness, accuracy, batching, and prompt
distribution to billing.
-Responsible for daily oversight and reconciliation of co-payment and cash collection to maintain daily
average of 90%.
-Triages patient complaints for the practices, working with appropriate clinical and management
personnel to resolve issues that arise in a timely manner.
-Responsible for monitoring and acting on missing charge reports; escalates issues to leadership.
-Oversees ordering all necessary supplies and equipment for the practices.
-The procurement process shall include payment requests, on-line supply ordering, and reconciliation of
AP payments.
-Processes time worked/attendance into Kronos for office staff. Manages and coordinates vacation and
personal time off to ensure minimum disruption of practice operations.
-Responsible for ensuring adherence to organizational policies, procedures, and regulatory standards.
-Interviews candidates and makes hiring decisions in conjunction with the Market Practice Manager.
-Under the direction of the Market Practice Manager, responsible for the training and on-board processing
of all new employees.
-Assists with credentialing and onboarding for new providers as directed.
-Assists Market Practice Manager with Payroll and payment of Invoices.
-Assurance that all "Best Practice" initiatives are regularly reviewed, optimized, and followed with and
through leadership.
-Maintains patient confidentiality according to Steward Medical Group and hospital standards.
-Builds accountability with staff through leadership both independently and as part of leadership team.
-Presents and participates in regular staff meetings to review and share best practices as well as
communicate expectations.
-Provides timely and well-rounded performance feedback to administrative staff, with support from
leadership; follows up on performance issues, works in concert with human resources and leadership to
design and implement performance improvement plans.
-Coordinates and executes office equipment setup and space moves as requested.
-Actively attends and participates in meetings with important internal and external stakeholders to
advance the mission of Houston practices.
-All other duties as requested.
Qualifications:
-HS Diploma, Associates or Bachelor's degree preferred, but not required. Relevant work experience
may substitute for degree requirements.
-Must have excellent written and verbal communication skills, and a strong desire to work as part of a
team.
-Must be able to multi-task and prioritize daily activities, including but not limited front desk/billing/office
flow and follow-ups.
-Must have a thorough understanding of billing, information systems, and knowledge of medical
terminology and HIPPA requirements, specifically within athena EMR for batch billing, closing out notes,
sending and answering patient cases, inputting patient data and surgery/procedure scheduling.
-Proficiency with computers and window-based products.
-Knowledge of insurance coverage systems, including but not limited to co-payments, referrals, HMO,
PPO and capitated products, preferred.
-Experience with organization of medical charts preferred.
-Experience as an MA preferred, but not required.
-Ability to analyze operational issues and solve them creatively.
-Strong orientation to patient care in accordance with the Steward values.
-Training in the courses of Quality Improvement, Performance Improvement and other educational
programs are encouraged.
-Capacity to analyze, to think creatively, and to weigh alternatives.
-Bilingual preferred, but not required
$41k-84k yearly est. 13d ago
Customer Service Associate
Variety Stores LLC
Customer service supervisor job in Vidor, TX
Job Description
Big Lots is seeking motivated individuals to support our Stores as we provide essential products at great values to the communities we serve.
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner.
• Assists in maintaining a clean, well-stocked store for customers during their shopping experience.
• Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor.
• Independently stocks shelves and recovers merchandise in the store.
• Accurately handles customer funds and processes transactions using the POS system.
• Remains constantly aware of customer activity to ensure a safe and secure shopping environment.
• Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 50lbs from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, twisting, and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work a flexible schedule including days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•Retail store environment where extended periods of standing are required
•Retail store stockroom environment subject to fluctuations in temperature
•Frequent lifting and maneuvering of merchandise and displays.
•Exposure to dust and extreme temperatures while unloading trailers.
•Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-32k yearly est. 24d ago
Asst Service Manager (CMD-509) (1681)
Waukesha-Pearce Industries
Customer service supervisor job in Beaumont, TX
Assist District Service Manager with overseeing productivity and assets of the Service Department to obtain maximum efficiency and profitability. Supervises Service Department staff - Foreman, Leaderman, Administrative Assistant and Shop Clerk.
Duties and responsibilities
Adhere to and utilize the established Service Department management operating system for assigned work
Measure productivity
Increase output and monitor performance on a monthly basis
Track mileage
Assist with the development of training program for Service Department employees
Assist with reviewing financial reports
Maintain good relations with customers, may include onsite visits
Determine customerservice needs by maintaining contact with customers
Improve customerservice quality results by studying, evaluating, and re-designing processes; establishing and communicating service metrics; monitoring and analyzing results; implementing changes
Assist with annual salary planning and provide performance feedback to employees
Perform other duties as assigned
Qualifications
Must have at least 1 year of previous supervisory experience
Must have at least 5 years of work experience in a Service Department
Must have a valid driver license
High school diploma or equivalent
Knowledge, Skills, and Abilities
Must be computer literate and familiar with a windows-based environment ((MS Word, Excel, PowerPoint, Outlook, etc.)
Must have ability to build professional working relations with customers
Must have ability to make good business decisions
Must have ability to develop and promote standards
Must have ability to effectively evaluate performance
Must have good problem-solving skills
Must have good organizational and time management skills
Working Conditions
Typical hours of work Monday through Friday, 8 a.m. to 5 p.m.
Weekend hours as necessary
Indoor/Outside, offshore work as required
WPI is an EEO/AA (equal opportunity/affirmative action) institution and does not discriminate on the basis of sex, age, race, color, religion, physical or mental disability, creed, national origin, veteran status, sexual orientation, genetic information, gender identity, or gender expression in the programs or activities which it operates.
En Espanol
WPI es una institució n EEO/AA (igualdad de oportunidad/acció n afirmativa) y no discrimina en base al sexo, edad, raza, color, religión, discapacidad física o mental, credo, origen nacional, estatus veterano, orientació n sexual, infomació n genética, identidad de género, o expresió n de género en los programas o actividades los cuales opera.
$32k-53k yearly est. 17d ago
Manager, Site Services
Venture Global LNG
Customer service supervisor job in Cameron, LA
Venture Global LNG (“Venture Global”) is a long-term, low-cost provider of American-produced liquefied natural gas. The company's two Louisiana-based export projects service the global demand for North American natural gas and support the long-term development of clean and reliable North American energy supplies. Using reliable, proven technology in an innovative plant design configuration, Venture Global's modular, mid-scale plant design will replace traditional designs as it allows for the same efficiency and operational reliability at significantly lower capital cost.
We are seeking an experienced Site Services / Indirects Manager for Night Shift to join us within the CP2 Projects Team in Cameron, LA. This position requires an highly motived responsible and accountable team member with strong coordination skills.
Responsibilities:
Provides oversight to the entire Indirects Team. Once at site, will be responsible for the supervision of a staff of approximately 75 and craft labor force of approximately 900.
Collaborating with the Project Management Team, Construction Management Team and other key stakeholders to develop a comprehensive indirect strategy that aligns with the construction project's objectives and budget.
Working closely with Project Controls to manage and monitor indirect spending, track expenses, and identify cost-saving opportunities to optimize the project budget.
Establishing strong communication channels with Project Construction Team to ensure alignment on procurement needs, priorities, and timelines.
Identifying and mitigating risks associated with indirect procurement activities, such as supplier disruptions, quality issues, or cost overruns, to maintain project continuity and quality standards.
Help develop SOW, DORs and helps to complete RFCA. Review and provide feedback to potential contractors and provide performance expectations.
Monitoring staff and craft performance through defined key performance indicators (KPIs) and regular assessments to measure effectiveness and drive continuous improvement.
Ensuring activities comply with company policies, industry regulations, safety standards, and ethical guidelines to uphold the project's integrity and reputation.
Providing guidance, support, and direction to team members, fostering a collaborative and high-performance work environment within the team.
Utilizing data analytics to generate reports, analyze trends, and provide insights for strategic decision-making, cost optimization, and risk management.
Leading change initiatives, process improvements, and innovation efforts within the team to enhance efficiency, quality, and outcomes for the construction project.
Manage/ Direct the Onsite Fleet to include: Maintenance, Fuel, Rentals, Licensing, Accidents, Insurance, Inventory Management, Driver Database, and Telematics Data for the fleet of (approximately 150 vehicles)
Proactively engage and report on operational performance of the fleet, such as lifecycle management, fuel consumption, and cost analysis, use & location of all rentals daily, analyze maintenance costs and/or repairs and provide expert recommendations.
Track utilization of fleet, as well as make recommendations for the redeployment, deletion or addition of units
Monitor rental supplier invoicing in order to avoid PO overruns and assist Company Stakeholders with securing best value rental options.
Assist in the development, reporting & tracking of the budget for owned and rental fleet.
Ensure timely and effective records are kept and up to date for all fleet services.
Maintain, develop and drive continuous improvement of the Key Performance Indicators in line with the Fleet Teams goals and Company objectives.
Coordinate with fleet service vendors and suppliers to ensure timely/accurate payments are made.
Performs other duties as assigned & other ad hoc duties.
Qualifications:
Minimum of 5 years experience in fleet coordination, warehousing or supply chain management within the oil and gas industry or equivalent; Experience in LNG liquefaction facilities highly preferred.
High school diploma
Possess and maintain a valid drivers licenses and Transportation Workers Identification Credential (TWIC)
Skills, Knowledge & Abilities:
Strong interpersonal skills and capable of building strong relationships with internal customers, as well as vendors.
Strong analytical, problem solving and time management skills.
Able to work in a team and take direction from management.
Strong communication (written and oral) and organization skills.
Maintain a high regard for personal safety, safety of company assets and employees and the general public.
Proficient in Microsoft applications including, but not limited to, Word, Excel, Outlook and PowerPoint.
May be required to carry a cell phone and respond as needed during working and non-working hours.
Venture Global LNG is an Equal Opportunity Employer. We do not discriminate on the basis of race, religion, color, sex, gender identity, sexual orientation, age, non-disqualifying physical or mental disability, national origin, veteran status or any other basis covered by appropriate law.
#LI-Onsite
$51k-86k yearly est. Auto-Apply 60d+ ago
Service Advisor
Fun Town RV 4.2
Customer service supervisor job in Orange, TX
Founded in 2010, Fun Town RV (FTRV) has grown into Texas's largest RV chain, operating 36 locations and planning to expand. We provide excellent customerservice and offer top RV brands for less, backed by a rigorous 100+ point inspection process on every RV we sell. At Fun Town RV, we prioritize hiring candidates who are honest, accountable, positive, and passionate about exceeding expectations. If you're seeking a dynamic career with growth potential and competitive earning opportunities, we encourage you to apply!
Overview:
The Service Advisor acts as the primary point of contact for customers in the service department, ensuring a seamless and positive experience throughout the repair and maintenance process. This role involves coordinating between customers and service technicians, accurately documenting service requests, and providing clear communication about timelines, costs, and service recommendations. The Service Advisor is essential to delivering exceptional customerservice and contributing to the overall success of the dealership's service operations.
Key Responsibilities:
Customer Interaction:
Greet customers promptly and professionally, ensuring a welcoming experience.
Listen to customer concerns, document service requests, and provide expert advice on necessary repairs and maintenance.
Maintain clear and consistent communication with customers regarding the status of their vehicles, estimated completion times, and costs.
Service Coordination:
Create and manage repair orders, ensuring all customer concerns and technician notes are accurately recorded.
Work closely with service technicians to ensure repairs are completed efficiently and meet quality standards.
Coordinate warranty work and liaise with manufacturers for authorization as needed.
Sales and Upselling:
Provide customers with detailed estimates for recommended services and repairs.
Educate customers on the benefits of additional services, maintenance plans, or upgrades.
Promote service specials and dealership programs to enhance customer value.
Customer Satisfaction:
Ensure a high level of customer satisfaction by addressing concerns promptly and professionally.
Follow up with customers post-service to ensure their needs were met and gather feedback for continuous improvement.
Administrative Duties:
Maintain accurate records of customer interactions, repair orders, and service history.
Process payments and ensure proper documentation for completed jobs.
Monitor service schedules to ensure efficient workflow and timely completion of jobs.
Qualifications:
High school diploma or equivalent (required); post-secondary education or technical training (preferred).
1-2 years of experience in a service advisor or customer-facing role, preferably in the RV, automotive, or related industry.
Familiarity with RV systems, parts, and maintenance is a plus.
Strong communication and interpersonal skills.
Ability to multitask and prioritize in a fast-paced environment.
Proficiency in using service management software and basic computer applications.
Customer-focused mindset with problem-solving abilities.
Physical requirements:
Prolonged periods of sitting at a desk and working on a computer or phone.
Frequent walking within the service department and lot to communicate with technicians and inspect units.
Occasional standing for extended periods while assisting customers or reviewing units.
Must be able to lift up to 15 pounds occasionally (e.g., files, small parts, office supplies).
Ability to work in an environment with moderate noise and exposure to outdoor conditions while moving between customerservice areas and the service lot.
Benefits:
Competitive salary based on experience.
Health, dental, and vision insurance.
Christmas Savings Plan
401(k) with company match.
Paid time off and holidays.
Join Our Growing Team!
At Fun Town RV, we value our employees and provide opportunities for career advancement in an exciting, fast-growing industry. If you're ready to be part of a company that values hard work and dedication, apply today!
Fun Town RV is an Equal Opportunity Employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, national origin, age, protected veteran status, or disability status. Applicants must be authorized to work in the U.S. Drug screening, driving record, and background checks may be conducted prior to and during employment. Content of this ad and fulfillment of offers is sole responsibility of Fun Town RV.
$38k-51k yearly est. Auto-Apply 60d+ ago
Customer Service - Bridge City
Chicken Express 3.6
Customer service supervisor job in Bridge City, TX
Job Description
CustomerService:
Your job here at Chicken Express may include any of the following: Taking orders, processing payment and accurate cash handling as well as, prepping and packing orders. Maintaining a clean and stocked counter area and dining room. Knowing and promoting our product.
Above all, provide great customerservice to all guests!
The following positions are potentially available:
Back of House Prep:
Working at a quick pace and having a strong work ethic.
Cleaning all prep equipment and dishes according to sanitation guidelines.
Keeping the prep area and kitchen organized and clean.
Assist the kitchen staff as needed.
Cook:
Follow recipe instructions and take directions from the manager in the fast pace of the kitchen.
Food preparation.
Keep a clean, sanitized and orderly kitchen.
Posses a solid sense of timing and urgency.
Food Packer:
Follow recipe directions.
Prepare product.
Basic kitchen duties.
Maintain clean and orderly kitchen.
Follow nutrition and sanitation guidelines.
$21k-29k yearly est. 29d ago
Service Manager
Bottom Line Equipment 4.4
Customer service supervisor job in Beaumont, TX
Essential Duties and Responsibilities:
• Train, direct and evaluate subordinates in order to properly manage all functions of the Service Department at assigned location. • Oversee the prioritization of work orders for all Field Technicians, Shop Mechanics and Shop Helpers.
• Lead Service Department engagement with customers, BLE personnel, outside vendors and manufacturers regarding repairs, maintenance and service training of heavy equipment and attachments.
• Monitor utilization of heavy equipment and attachments to ensure each unit is achieving its budgeted targets
• for revenue and profitability.
• Manage equipment “ready line” to include one available unit for each type of BLE equipment marketed.
• Maintain an equipment “down status” of 10% or less at all times.
• Structure and organize store yard efficiently by unit/ attachment status', type and size.
• Responsible for time management of all service personnel.
• Manage existing rental equipment contracts to ensure a high level of customerservice, while promoting a positive team-oriented environment.
• Manage damages to all heavy equipment and attachments located at assigned location to better serve the customer and BLE.
• Assist with all internal BLE equipment audits.
• Lead department, store and safety meetings.
• Adhere to all company policies, procedures, rules and regulations in written or verbal form.
• Comply with government safety and regulation requirements.
• Comply with BLE safety and regulation requirements.
• Perform other duties as requested.
• Embraces BLE core values: Make It Happen, Do the Right Thing, Work Hard, Smart and Safe, We Care, Be the Best and Own It.
Education, Skills and Requirements:
• Bachelor's degree preferred but not required
• 5 years of experience in heavy equipment management required
• Proficient in Wynne System and Microsoft Office including: Word and Excel
• Knowledge of frequently used Sales and Customer Relations Concepts, Practices and Procedures
• Strong organizational skills with a strong ability to prioritize and multi-task
• Ability to adhere to and meet deadlines
• Excellent written and verbal communication skills required
• Excellent customerservice skills
• Strong understanding of DOT and OSHA guidelines
COMPETITIVE SALARY, PAID TIME OFF, 401-K WITH COMPANY MATCH
MEDICAL INSURANCE, VISION INSURANCE, DENTAL INSURANCE, COMPANY PAID LIFE INSURANCE
VOLUNTARY LIFE POLICIES, COMPANY PAID SHORT TERM AND LONG TERM DISABILITY
SHORT TERM AND LONG TERM INCENTIVE PLANS
TOOL AND WORK BOOT ALLOWANCE, PRESCRIPTION EYE PROTECTION ALLOWANCE, COMPANY PAID TRAINING
$52k-70k yearly est. 56d ago
Assistant Service Manager
Allied Orion Group 3.5
Customer service supervisor job in Port Arthur, TX
This position, along with the Service Manager is responsible for overseeing the physical property, general maintenance repairs, and apartment make-ready, preventative maintenance, and construction/rehabilitation projects for an apartment community. Must be able to handle grounds keeping and pool duties as needed.
REPORTS TO: Community Manager and Service Manager
ESSENTIAL FUNCTIONS
To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable a Respond to resident/management requests and work orders.
1. Respond to resident/management requests and work orders.
a. Use work orders and schedules to establish priorities. Determine with the Lead Maintenance Technician requests or emergencies that should be top priority.
b. Repair/replace appliances (i.e. garbage disposal, refrigerators, stoves, dishwashers, etc.).
c. Repair/replace plumbing (i.e. water lines, water pressure, water fixtures, faucets, drain lines, boiler temperatures, water closets, etc.).
d. Repair/replace air conditioning/heating/electrical (i.e. fans thermostats, condensers, fuses, capillary, evaporator coils, Freon pressures and leaks, plugs/outlets, etc.).
e. Repair/replace any apartment material/maintenance requests within scope of management responsibility (i.e. carpet repairs, window(s) treatment, paint, touch-ups, replace missing tiles, adjust cabinet doors/drawers, replace hardware, replace light bulb/fixtures, vent fans, replace/re-key locks, etc.).
2. Identify and correct hazardous property conditions that could place the property in a liable position.
a. Follow mold policy/procedures as set forth by the company.
b. Tour property daily to look for any property deficiency that will include, but not limited to roofing problems, transformer problems, loose guardrails/fences, loose gutters, broken windows, fallen fixtures, slippery areas, mechanical gates, cracked sidewalks, foundation problems, water/air conditioning leaks, landscaping hazards, broken glass, burned out lighting/bulbs, etc., and report to Lead Maintenance Technician, Community Manager and/or Regional Supervisor. Repair hazards. Also secure storage/pool areas, check timers and listen for electrical shorts and malfunctioning motors.
c. Periodically complete written property safety audits.
3. Performing preventative maintenance on equipment and units.
a. Replace air filters, cleaning and lubricating machinery/equipment, etc.
b. Complete interior preventative maintenance checklist for all apartments as directed by the Lead Maintenance Technician or Community Manager.
4. Prepare vacant apartment units for move-in.
a. Review the make ready board and take direction from Community Manager and/or Lead Maintenance Technician to determine action to be taken on apartment homes.
b. Make all repairs/replacements necessary for apartment homes to be occupied as outlined on the make-ready checklist.
c. Apply touch-up and full-paints as needed to interior and exterior of apartment homes.
d. Clean out all trash from apartment homes before, during and after make ready activity.
e. Assist in daily preparation of show units and model apartments to ensure positive presentation.
OTHER ASPECTS OF JOB
1. Check gates to pool area for property operation and ensure the gates are always locked.
2. Responsible for overall organization and cleanliness of work areas and maintenance shops.
3. Must have flexibility to work at other properties, as required by management team.
4. Function as a member of the Property Emergency Team to assist with hazardous weather problems, fires, floods, freezes, etc.
5. Follow the Company's confidentiality policy and ensure that the operations, activities and business affairs of the Company and clients are kept confidential. You are expected to respect and maintain the confidentiality of medical information of other employees.
6. Adhere to the highest legal and ethical standards/practices.
7. Practice proper safety techniques in accordance with the Company and Community procedures, and immediately report any mechanical or electrical equipment malfunctions, employee visitors, employee or resident injuries or accidents or other safety issues to appropriate individuals. Will always follow “safety first” and will not perform duties or walk into apartment homes unless wearing appropriate safety equipment.
8. Ensure accuracy of timeclock punches and approve timecard at the end of each pay period.
9. May be required to assist in special projects or activities designated by company. This may include due diligence, property acquisition/disposition, serving on or participating in company sponsored or sanctioned committees, organizations, fun
Qualifications
DEGREES AND DIPLOMAS
High school diploma or equivalent.
Two (2) years of multi-family experience or equivalent combination of education, training and experience that demonstrates the ability to perform the duties of this position.
TRAINING/CERTIFICATES/ASSOCIATION MEMBERSHIPS
HVAC/Freon Recovery certification or ability to become certified within the first 6 months of employment.
Training in household repairs, plumbing and mold detection/resolution preferred.
Certified Apartment Maintenance Technician (CAMT) preferred.
Must have certifications/permits required by city or state to perform job responsibilities (i.e. pool operations).
KNOWLEDGE, SKILLS AND ABILITIES
Ability to handle plumbing repairs, tile work, HVAC equipment, appliance repair, carpentry repairs, electrical repair and all facets of apartment make ready.
Ability to operate most common maintenance related tools including but not limited to: key machine, augers, lead detector, ampere meter, volt meter, recovery machine, manifold gauges, charging cylinders, steam clean/shampoo machine, spray paint rig, electric saws, cordless screwdriver, drill, air conditioners, boiler, water heaters, chlorine test kit, various screwdrivers, nut drivers set, pliers, various wrenches, wire crimping/stripping tool, diagonal cutter, drill bits, hammers, tape (ruler), tube cutter (copper), soldering torch and ladders.
Must be able to apply common sense and understanding to carry out instructions and plans.
Will interact regularly with residents, vendors, contractors, all levels of employees, and Clients and, therefore, must possess excellent interpersonal skills.
Must be able to read and write in English in order to read diagrams, meters, instructions, write report, etc.
Must have basic knowledge in compressor diagnosis, appliance repair, fire sprinklers and irrigation systems.
Must have basic knowledge of OSHA Requirements and Local, City and State Ordinances.
Must supply own hand tools.
TYPICAL PHYSICAL DEMANDS/ENVIRONMENT WORKING CONDITIONS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to:
Walk, sit; use hands and talk and hear. The employee is occasionally required to reach with hands and arms and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception and ability to adjust focus and be able to view computer screens, mobile devices and other electronic equipment for extended periods of time where visual strain may results.
Must be able to push, pull, lift, carry or maneuver weights of up to twenty five (25) pounds independently and up to fifty (50) pounds with assistance.
Must be able to physically access all exterior and interior parts of the property, including common areas and amenities.
Must be able to bend, stoop, climb, reach, carry objects and crawl in confined areas.
Must be able to deal with moderate to high levels of stress due to meeting deadlines.
Periodic travel within and outside of assigned geographical area will be required to conduct and attend training programs, assist at other properties, as needed, business meeting, property takeovers or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position. Therefore, reliable transportation is required. May require airline travel, out of town and/or overnight trips.
Will be regularly called to work overtime in order to complete the demands of the property.
Will be scheduled for on-call emergencies, therefore reliable transportation is required. While on call, must respond to calls within fifteen (15) minutes and be on premises within thirty (30) minutes to address resident, management or emergency situations.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The noise level in the work environment is usually moderate, however, will be periodically exposed to higher levels of noise when using power tools.
Routine exposure to outdoor environment (heat, cold, damp, rain, etc.)
May be called upon to work odd schedules and/or holidays.
$31k-41k yearly est. 6d ago
Team Lead
Clearwater Express Wash
Customer service supervisor job in Beaumont, TX
BlueWave Express Car Wash is a growing company at the forefront in an attractive niche of the car wash business.
We are seeking a Team Lead for our express car wash! The ideal candidate will possess the ability to support the manager in operating a high volume, customer driven express car wash facility. We are looking for a smile even in the rain, and a personal pride of ownership in their work product that will drive the ideal candidate to succeed. WASHING CARS IS FUN…. JOIN US TODAY!!
Ideal Candidate will possess the following skill sets -
Excellent customerservice skills
Conflict resolution skill sets for both customer and employee relationships.
Retail sales exposure - customer sales
Basic management and time management skills
Intermediate to advanced use of Windows based suite (Outlook/Excel/Word)
Attention to detail.
SMILING, FUN ATTITUDE
High School Education
Ability to work 40 hours per week as needed.
Bilingual, Spanish a plus
Previous Car Wash experience a plus
Responsibilities:
Ability to provide coaching and motivating your team.
Show an attractive store operation by keeping all areas clean and organized.
Provide training to all new hires.
Ability to identify areas/parts requiring maintenance repair and properly compose email to the corresponding team.
Lead the team in providing excellent customerservice and maintain positive and productive relationships with employees.
Assist customers with questions and resolve any open issues in a timely manner.
Handle other projects assigned by the manager.
Full benefits package including medical, dental, vision, for all full-time employees. Paid vacation and holidays, advancement opportunities, and training provided.
Visit our company website for more information: ******************************
Qualifications
What We're Looking For:
Bring some leadership experience to the table - but if you're bursting with enthusiasm and positivity, we want to hear from you!
Ride the wave of challenges with a smile and a problem-solving mindset - because every challenge is just an opportunity in disguise.
Surf the web with basic information technology and computer skills - because in today's world, tech-savviness is key.
Flex your mechanical muscles, or be ready to dive in and learn - because at Bluewave, we're all about growth and development.
Dive into the fast-paced world of car washing with gusto - because there's no adventure too big for our team!
No experience? No worries! We'll teach you everything you need to know - all you need is a willingness to learn and a passion for making waves.
Ready to kick off your career journey with Bluewave Express Wash? Grab your surfboard and join us on this exhilarating ride - apply now and let's make some waves together!
$49k-100k yearly est. 17d ago
Laboratory Team Lead
Core Laboratories 4.6
Customer service supervisor job in Nederland, TX
Core Laboratories is the Reservoir Optimization Company Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit ***********************
At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.
SUMMARY
Supervises and performs routine laboratory tests to determine chemical or physical characteristics designated by Saybolt's client. Supervises all laboratory operations, personnel and safety programs in the designated location.
DUTIES & RESPONSIBILITIES
* Read and understand all analysis, quality and safety standards in English, including ASTM, UOP, IP and other well-defined analytical standards and procedures used in the laboratory.
* Set up, adjust and operate all laboratory equipment, quality systems and safety programs and train laboratory staff in the correct testing, quality and safety practices in accordance with applicable standards, company policies and sound laboratory practice.
* Assist in or perform basic analytical tests from well-defined standards and procedures as required by operational considerations.
* Laboratory Supervisor training must be documented in the Saybolt Laboratory Chemist/Technician Training Record book, verifying that the Supervisor is able to perform all required tests in accordance with applicable standards and sound laboratory practice.
* Supervise and monitor the calibration of laboratory instruments and verify that all chemists and technicians under the Manager's supervision are trained and qualified to calibrate designated instruments and maintain proper calibration records.
* Prepare chemical solutions according to standard formulas.
* Exercise, and require lab employees to exercise, procedural, safety and quality requirements specified in Laboratory Manual #5, Safety Manual #7, and the Core Laboratories Safety and Environmental Manual, and company policies.
* Monitor personal and staff technical, safety and policy training. Determine that laboratory employees pass appropriate examinations in petroleum, chemical and gas analysis, Right-to-Know training, hazardous materials disposal, and other safety, performance and compliance training required by the materials tested and handled, and applicable regulations.
* Supervise laboratory employees and ensure their compliance with acceptable work habits, safety requirements, company policies, compliance to standards and policies, accuracy of test results, attitude, attendance, time keeping, and all other aspects of their job performance.
* Laboratory Supervisor must report to the Manager when any lab employee does not meet company performance or behavior standards.
* Ensure that samples to be tested are properly prioritized for testing; review test results and compare them with specifications or typical test results (if any).
* Understand and be able to complete laboratory raw data sheets and make accurate entries into Saybolt's laboratory computer programs.
* Maintain all required quality control documents and have documents available for audit at all times.
* Monitor the operation and profitability of the laboratory.
* Purchase (with proper approval) and maintain laboratory equipment necessary to servicecustomer requirements at the location.
* Perform final file reviews to include billing.
* Perform TMAs of staff.
QUALIFICATIONS
* High school diploma or equivalent is required.
* Bachelor's degree preferred.
* 5+ years of related experience and/or training.
KNOWLEDGE, SKILLS & ATTRIBUTES
* Strong communication, presentation, and interpersonal skills.
* Ability to work independently and collaboratively in a fast-paced and dynamic environment.
* Proficient in Microsoft Office applications.
OTHER INFORMATION (US ONLY)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Company requires laboratory technicians to meet the following physical qualifications
* Pass the drug and alcohol test specified for safety-sensitive employees.
* Be able to work in the presence of odors typical of petroleum or petrochemicals without allergic reactions or nausea when such odors are within OSHA-designated permissible exposure limits (PELs).
* While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and test or smell. The employee frequently is required to walk, sit, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
* Laboratory personnel must regularly lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
* While performing the duties of this job, the employee may be exposed to fumes, airborne particles, and toxic or caustic chemicals. The Company provides product information, training, engineering controls, and personal protective equipment in an effort to protect employees from exposure to potentially harmful levels of those materials. Employees are required to read product information, use available engineering controls, follow guidelines presented during training, and be able to wear and use appropriate protective equipment, including respiratory protective equipment, as may be required by the work environment.
* The noise level in the work environment is usually moderate.
Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.
$79k-134k yearly est. Auto-Apply 43d ago
Team Lead - Silsbee, TX
Tidal Wave Auto Spa
Customer service supervisor job in Silsbee, TX
Starting Pay Rate:
Hourly - Hourly Plan, 13.00 USD Hourly
Tidal Wave Auto Spa is one of the fastest growing car wash chains in the country and is a recognized leader in the industry with locations nationwide. Our wave of success began in 2004 in the small town of Thomaston, GA, which is where Tidal Wave Headquarters calls home. Tidal Wave Auto Spa is a national brand that is forecasted to grow at a rapid rate for years to come, so we are aggressively pursuing individuals with exceptional talent and leadership qualities. Our goal is to redefine the car wash industry with the latest technology, top-notch friendly service, and unwavering dedication to its employees!
Do you want to learn how to become the leader of a team? We can help you take the first step!
A Tidal Wave Team Leader assists with the responsibilities of the site's facility and its operations. Tidal Wave is a fast and fun, team-oriented environment, and our Team Leaders set the example by exceeding expectations and assisting the management team! Learn what it takes to run a car wash and have a great time doing it!
This position is a great way to get your foot in the door in one of the fastest growing industries in the country! Tidal Wave has immense professional development opportunities, and a great career path to management positions.
What We Will Provide:
Competitive pay with the opportunity to earn weekly commission.
Flexible scheduling that can work around any life dynamic. Part-time and Full-Time positions are available.
A tremendous opportunity for growth and development within Tidal Wave!
What Your Day Will Look Like:
Provide friendly & enthusiastic customerservice.
Assist in opening and closing the facility.
Enroll customers in our Unlimited Car Wash Club.
Prep vehicles before they go through the tunnel.
Safely guide customers onto the tunnel conveyor.
Assist in regular maintenance of all equipment.
Maintain the facility, which includes landscape maintenance & pressure washing, etc.
What You Will Need:
Friendly, Responsible, and Reliable!
Ability to be on your feet for long hours at a time.
Willingness to work in all weather conditions.
Drug Screen and Background Check Required per state guidelines.
At least 18 years of age.
As a Tidal Wave Auto Spa Team Member, you will enjoy our Benefits Program to help secure your financial future and preserve your health and well-being, including:
PTO is based on the company's PTO policy.
Eligibility for health, dental, and vision coverage subject to 90 day waiting period.
Eligibility for 401(K), subject to plan terms.
Eligibility for benefits such as life insurance, short- and long-term disability, hospital indemnity, critical illness, and accidental, subject to 30 day waiting period.
Company-paid holidays.
**Must enroll in New Hire Benefits within 30 days of the date of hire for coverage to take effect.
The equal employment opportunity policy of Tidal Wave Auto Spa provides for a fair and equal employment opportunity for all associates and job applicants regardless of race, color, religious creed, national origin, ancestry, age, gender, pregnancy, sexual orientation, gender identity, marital status, familial status, disability or genetic information, in compliance with applicable federal, state and local law. Tidal Wave Auto Spa hires and promotes individuals solely on the basis of their qualifications for the job to be filled.
$49k-99k yearly est. Auto-Apply 21d ago
Laboratory Team Lead
Saybolt LP
Customer service supervisor job in Nederland, TX
Core Laboratories is the Reservoir Optimization Company™
Core Laboratories Inc. is a leading provider of proprietary and patented reservoir description and production enhancement services and products used to optimize petroleum reservoir performance. The Company has over 70 offices in more than 50 countries and is located in every major oil-producing province in the world. We are well-positioned to serve the growing needs of the energy transition while continuing to fulfill the demand for reliable and affordable energy sources like crude oil and natural gas. Our services, products, expertise, and innovations will continue to be essential as our clients meet the growing demand for energy globally. For more information, visit ***********************
At Core Lab, our values matter: Safety, Honesty and Integrity, Customer Focus, Building Trust, and Employee Development. We regard our employees as our greatest asset. We believe that identifying, attracting, developing, and retaining talent are significant actions because our people are so important.
SUMMARY
Supervises and performs routine laboratory tests to determine chemical or physical characteristics designated by Saybolt's client. Supervises all laboratory operations, personnel and safety programs in the designated location.
DUTIES & RESPONSIBILITIES
Read and understand all analysis, quality and safety standards in English, including ASTM, UOP, IP and other well-defined analytical standards and procedures used in the laboratory.
Set up, adjust and operate all laboratory equipment, quality systems and safety programs and train laboratory staff in the correct testing, quality and safety practices in accordance with applicable standards, company policies and sound laboratory practice.
Assist in or perform basic analytical tests from well-defined standards and procedures as required by operational considerations.
Laboratory Supervisor training must be documented in the Saybolt Laboratory Chemist/Technician Training Record book, verifying that the Supervisor is able to perform all required tests in accordance with applicable standards and sound laboratory practice.
Supervise and monitor the calibration of laboratory instruments and verify that all chemists and technicians under the Manager's supervision are trained and qualified to calibrate designated instruments and maintain proper calibration records.
Prepare chemical solutions according to standard formulas.
Exercise, and require lab employees to exercise, procedural, safety and quality requirements specified in Laboratory Manual #5, Safety Manual #7, and the Core Laboratories Safety and Environmental Manual, and company policies.
Monitor personal and staff technical, safety and policy training. Determine that laboratory employees pass appropriate examinations in petroleum, chemical and gas analysis, Right-to-Know training, hazardous materials disposal, and other safety, performance and compliance training required by the materials tested and handled, and applicable regulations.
Supervise laboratory employees and ensure their compliance with acceptable work habits, safety requirements, company policies, compliance to standards and policies, accuracy of test results, attitude, attendance, time keeping, and all other aspects of their job performance.
Laboratory Supervisor must report to the Manager when any lab employee does not meet company performance or behavior standards.
Ensure that samples to be tested are properly prioritized for testing; review test results and compare them with specifications or typical test results (if any).
Understand and be able to complete laboratory raw data sheets and make accurate entries into Saybolt's laboratory computer programs.
Maintain all required quality control documents and have documents available for audit at all times.
Monitor the operation and profitability of the laboratory.
Purchase (with proper approval) and maintain laboratory equipment necessary to servicecustomer requirements at the location.
Perform final file reviews to include billing.
Perform TMAs of staff.
QUALIFICATIONS
High school diploma or equivalent is required.
Bachelor's degree preferred.
5+ years of related experience and/or training.
KNOWLEDGE, SKILLS & ATTRIBUTES
Strong communication, presentation, and interpersonal skills.
Ability to work independently and collaboratively in a fast-paced and dynamic environment.
Proficient in Microsoft Office applications.
OTHER INFORMATION (US ONLY)
PHYSICAL DEMANDS
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
The Company requires laboratory technicians to meet the following physical qualifications
Pass the drug and alcohol test specified for safety-sensitive employees.
Be able to work in the presence of odors typical of petroleum or petrochemicals without allergic reactions or nausea when such odors are within OSHA-designated permissible exposure limits (PELs).
While performing the duties of this job, the employee is regularly required to stand; use hands to finger, handle, or feel objects, tools, or controls; talk or hear; and test or smell. The employee frequently is required to walk, sit, and reach with hands and arms. The employee is occasionally required to stoop, kneel, crouch, or crawl.
Laboratory personnel must regularly lift or move up to 10 pounds and occasionally lift or move up to 50 pounds. Specific vision abilities required by this job include close vision, distance vision, depth perception, and the ability to adjust focus.
WORK ENVIRONMENT
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee may be exposed to fumes, airborne particles, and toxic or caustic chemicals. The Company provides product information, training, engineering controls, and personal protective equipment in an effort to protect employees from exposure to potentially harmful levels of those materials. Employees are required to read product information, use available engineering controls, follow guidelines presented during training, and be able to wear and use appropriate protective equipment, including respiratory protective equipment, as may be required by the work environment.
The noise level in the work environment is usually moderate.
Core Laboratories, including all of its affiliated and related entities, is an equal opportunity employer and is committed to creating an inclusive environment for everyone. Employment decisions are made regardless of characteristics including, but not limited to, race, color, sex, sexual orientation, gender identity, national origin, age, disability, religion, genetic information, protected veteran or uniformed service member status, and any other characteristic protected under applicable law.
$49k-100k yearly est. Auto-Apply 13d ago
Vendor Managed Inventory Team Lead
Modular Power Solutions
Customer service supervisor job in Ames, TX
Whether you're a recent grad or a seasoned professional, you can experience meaningful career growth at MPS. Enjoy a true sense of ownership as you work with a proven industry leader on some of the most exciting and high-profile projects in the nation. We offer a wide range of job opportunities, competitive compensation, full benefits, an Employee Stock Ownership Plan and more.
YOUR NEXT OPPORTUNITY:
The Vendor Managed Inventory Team Lead will be responsible for all aspects of the site Vendor Managed Inventory (VMI) including SIOP processes, site procurement and other supply chain / procurement tasks as assigned by leadership. This position is a ‘working manager' role that will execute contractual obligations while providing oversight, support, and mentorship to Procurement Specialists and Procurement Analysts.
WHAT YOU'LL DO:
Monitor, evaluate, and mentor working team on meeting or exceeding performance goals and expectations.
Ensure team is complying with procurement policies and procedures and is in strict adherence to documentation requirements.
Oversee and plan all aspects of procurement process at site.
Effectively manage people and projects at assigned site to pursue cost savings opportunities, while implementing and adhering to process standardization efficiencies.
Provide coaching and mentoring to staff personnel as required and provide performance evaluation input to MPS leadership.
Represent company in contracts and formulating policies with suppliers.
Manage all aspects of the VMI process at the facility including SIOP processes to ensure material availability to meet production demands
Manage all local site suppliers and sub-contractors
Review site forecast and communicate to suppliers material demand to support production; support MPS Category Managers on developing site material forecast
Support MPS Supply Chain Strategic Planning initiatives as needed
Review all internal/external metrics for our suppliers, procurement, and operations to ensure targets are being met, and engage with MPS Leadership to identify the root cause and mitigation actions to address any deficiency gaps.
Ensure recommended awards are in accordance with the approved decision model and Delegation of Authority to ensure adherence to procurement policies and procedures.
Communicate and enforce procurement policies and procedures.
Responsible for projections financial planning, delivery schedules and procurement reporting.
Responsible for the development and review of all procurement analytics, reporting and deliverables.
Oversee the development and implementation of procurement and contract management instructions, policies, and procedures.
Oversee the projections, financial planning, delivery schedules and reporting.
Review materials for accuracy upon receipt, and oversee material review process. Enter documentation into purchasing system.
Review and approve invoices with vendor and A/P resolve invoice problems.
Oversee the development and use of 3rd-party Non-Disclosure Agreements (NDA).
Oversee the return of material to ensure proper and timely credit to the business
The duties and responsibilities are intended to describe the general nature and scope of work being performed by this position. This is not a complete listing and other duties will be assigned based on scope requirements and customer demands throughout the corporation.
WHAT YOU'LL NEED TO BE SUCCESSFUL:
Experience in manufacturing and construction helpful
Ability to delegate work effectively and balance the dual role of overseeing people and projects while performing in a working manager role.
Excellent communication and interpersonal skills.
Must exhibit supervisory skills and demonstrate the ability to mentor Procurement Specialists and Procurement Analysts.
Must be able work with supervision
Proficient in Microsoft (Outlook, Word, etc.); Experience with Oracle a plus
Ability to adapt to and support ongoing process improvement initiatives.
Ability work pressure and adapt requirements a positive
Effective oral and written communication skills as required for position.
Ability be self-motivated, proactive and an effective team player.
Ability effectively and professionally all of employees, management and staff alike, vendors, clients, and others.
WHAT YOU BRING TO US:
Bachelor's Degree
Minimum 5 years' procurement experience.
Experience managing inventory and SIOP processes
Combination of education, training, and relevant experience.
TRAVEL:
Up to 10%
WORKING CONDITIONS:
General work environment - sitting for long periods, standing, walking, typing, carrying, pushing, bending. Work is conducted primarily indoors with varying environmental conditions such as fluorescent lighting and air conditioning
Noise level is usually low to medium; it can be loud on the jobsite.
We fully comply with the ADA and applicable state law, including considering reasonable accommodation measures that may enable qualified disabled applicants and employees to perform essential functions.
Occasional lifting of up to 30 lbs.
YOU MATTER - OUR BENEFITS
ESOP - Employee Stock Ownership
401K
Annual bonus program based upon performance, profitability, and achievement
17 PTO days per year plus 10 paid holidays
Medical, Dental, Vision Insurance
Term Life, AD&D Insurance, and Voluntary Life Insurance
Disability Income Protection Insurance
Pre-tax Flexible Spending Plans (Health and Dependent Care)
Charitable Giving Match with our Rosendin Foundation
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business and your career.
Modular Power Solutions is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
The pay range for this role is what we expect to pay for candidates that meet the specified qualifications and requirements listed on this job description. Candidate's pay can vary based on location, job-related experience, skills, and education.
Our success is rooted in our people. We all come together around long-term vision and a sense of shared ownership. As a group, we do whatever it takes to ensure the success of our business…and your career.
MPS is committed to creating a diverse environment and is proud to be an Equal Opportunity Employer. Employment decisions are considered regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.
$49k-100k yearly est. Auto-Apply 30d ago
Team Lead
Tractor Supply Company 4.2
Customer service supervisor job in Sulphur, LA
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
**Essential Duties and Responsibilities (Min 5%)**
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
+ Maintain regular and predictable attendance.
+ Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
+ Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
+ Take the initiative to support selling initiatives (TEAM):
+ Thank the Customer
+ Engage with the customer and/or pet
+ Advise products or services
+ Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
+ Execute assigned basic, promotional, and seasonal merchandising activities.
+ Perform Opening/Closing procedures.
+ Transport and make deposits to bank.
+ Assess store conditions and assign duties.
+ Organize and prioritize workflow through the use of the daily planner.
+ Recovery of merchandise.
+ Participate in mandatory freight process.
+ Perform regular and promotional price change activities.
+ Resolve customer complaints/issues and ensure the customer has a positive experience.
+ Adhere to loss prevention standards and respond to any alarm calls as needed.
+ Communicate with Team Members on job functions, responsibilities and financial goals.
+ Operate cash register/computer supervising cash handling procedures.
+ Assist Team Members on appropriate application of policies and procedures.
+ Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
+ Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
**Required Qualifications**
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
**Preferred knowledge, skills or abilities**
+ Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
+ Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
+ Basic computer skills.
+ Ability to perform and execute principle responsibilities of Team Members.
**Working Conditions**
+ Working environment is favorable, generally working inside with moderate noise.
+ Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
+ Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
+ Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
**Physical Requirements**
+ This position is non-sedentary.
+ It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
+ It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
+ Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
+ Ability to occasionally lift or reach merchandise overhead.
+ Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
+ Ability to move throughout the store for an entire shift.
+ Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
+ Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
+ Ability to read, write, and count accurately to complete all documentation.
+ Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
+ Ability to process information / merchandise through the point-of-sale system.
+ Ability to handle and be in contact with birds/poultry.
+ Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
+ Ability to successfully complete all required training and certification.
+ Ability to travel as required in support of district needs.
+ Ability to drive or operate a vehicle for business needs.
+ Lifting 50+ pounds
**Disclaimer**
_This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor._
**Company Info**
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visitthis link (********************************************************************** for more specific information about the benefits and leave policies applicable to the position you're applying for.
**ALREADY A TEAM MEMBER?**
You must apply or refer a friend through our internal portal
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**CONNECTION**
Our Mission and Values are more than just words on the wall - they're the one constant in an ever-changing environment and the bedrock on which we build our culture. They're the core of who we are and the foundation of every decision we make. It's not just what we do that sets us apart, but how we do it.
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**EMPOWERMENT**
We believe in managing your time for business and personal success, which is why we empower our Team Members to lead balanced lives through our benefits and total rewards offerings. For full-time and eligible part-time TSC and Petsense Team Members. We care about what you care about!
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**OPPORTUNITY**
A lot of care goes into providing legendary service at Tractor Supply Company, which is why our Team Members are our top priority. Want a career with a clear path for growth? Your Opportunity is Out Here at Tractor Supply and Petsense.
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**Nearest Major Market:** Lake Charles
$30k-40k yearly est. 60d+ ago
Retail Part Time Team Lead
The ODP Corporation
Customer service supervisor job in Beaumont, TX
At Office Depot, the Retail Team Lead is a part-time role providing "total solutions" to our customers encompassing Products, Technology, Services, Furniture and Print offerings. The Retail Team Lead will quickly build and maintain customer relationships and become a trusted advisor by utilizing provided training to support sales offerings. The Team Lead will support a customer-centric environment, engagement with the local community, all while contributing to a positive culture aligned with the Office Depot 5C values of Customer, Commitment, Change, Caring, and Creativity. The Retail Team Lead will demonstrate a passion for the brand, technology products, furniture, print, and other services/products offered to our customers. Retail Team Lead (PT) will utilize Office Depot's proven sales principles to proactively engage customers, to drive the sales of our total offerings, and properly assess customer needs to ensure satisfaction in every interaction.
Through enthusiasm and expertise, Retail Team Lead will help us create and nurture a vibrant sales culture, enhancing our store's visual and merchandising standards, freight, and logistics activities, and prioritizing unparalleled client satisfaction. The Retail Team Lead will also be a part-time 'Key Carrier' for their location and may perform Leader on Duty functions while in the role. In addition, the Retail Team Lead (PT) must be able to perform External Key Carrier responsibilities, which include but are not limited to, opening & closing responsibilities and be scheduled for those respective shifts.
The essential functions of this position may require you to consent to periodic comprehensive background checks conducted by a third-party.
**Primary Responsibilities:**
+ **Print Sales and Services:**
+ Responsibility in the Print function to support efficient operation while driving overall store sales.
+ Operates and assists associates on all equipment within the Print Services area to maintain efficient production and ensure client orders are completed correctly and on-time.
+ Effectively utilizes communication tools to request assistance within the Print Services area, and to coordinate the appropriate service for all customers throughout the store.
+ **Operational Efficiency:**
+ Process merchandise accurately and efficiently, adhering to established procedures, deadlines, and visual merchandising standards.
+ Identify areas for process improvement and implement plans to reduce waste and inefficiencies. In partnership with all associates, ensure regular loss prevention compliance.
+ Ensures compliance with company policies, procedures, and practices; and supports the company's loss prevention efforts. Performs other duties as assigned.
+ Contribute to increasing sales and profitability through conversion, Average Order Value (AOV), and customer satisfaction improvement initiatives.
+ **Client Engagement:**
+ Drives positive client satisfaction levels including coaching and training to associates to enhance the customer experience.
+ Supports community outreach initiatives to drive client/customer retention.
+ Works to continually develop personal selling skills and product knowledge through sales and service tools provided to deliver the total solution.
+ Performs other duties as assigned.
+ **External Key Carrier and Leader on Duty:**
+ Ensuring the safety and security of the building and associates during the absence of the management team.
+ In partnership with all associates, ensure regular loss prevention compliance.
+ Performing opening or closing responsibilities.
+ This includes driving awareness of key performance indicators, providing guidance to improve results, activation/deactivation of the store's alarm system, and processes for opening or closing the store.
+ May assist in review of cash handling, cashier, and merchandise error logs, register voids, tax exemption and all related cash office audits.
+ Other duties as deemed necessary
**Education and Experience:**
+ High School diploma or equivalent education preferred
+ Minimum 1-3 years of experience in related field
+ Sales and/or CustomerService experience preferred.
+ Basic computer skills and the ability to use computers and technology for information, and to access information necessary to complete the job.
+ Skilled in CustomerService and Print Services experience would be desired.
+ Must possess advanced selling skills · Must possess strong interpersonal and communication skills, which are necessary to establish a selling relationship with customers.
+ Must be adaptable to a changing environment.
+ Must be able to assist others in a professional environment.
+ Possess excellent verbal and written communication skills.
+ Must possess the ability to use technology applicable to role, and to access information necessary to complete daily responsibilities.
+ Must possess ability to process information/merchandise through POS register system.
+ Pays close attention to detail to ensure high quality production in the Print Services area
+ Positive and Engaging
+ Action Oriented
+ Integrity, Accountability & Trust
+ Demonstrate passion for the brand, products, services and solutions offered to our customers
+ Must possess a desire to continually develop personal selling skills and product knowledge
+ Drive for Results
+ Decision Quality
+ Patience
**About The ODP Corporation:** The ODP Corporation (NASDAQ:ODP) is a leading provider of products and services through an integrated business-to-business (B2B) distribution platform and omnichannel presence, which includes world-class supply chain and distribution operations, dedicated sales professionals, online presence, and a network of Office Depot and OfficeMax retail stores. Through its operating companies Office Depot, LLC; ODP Business Solutions, LLC; and Veyer, LLC, The ODP Corporation empowers every business, professional, and consumer to achieve more every day.
**Disclaimer:** The above statements are intended to describe the general nature and level of work being performed by associates assigned to this classification and are not intended to be a complete list of all responsibilities, duties and skills required of associates so classified. Other duties may be assigned.
**Pay, Benefits & Work Schedule:** The salary range for this role is $8.65/hour to $14.36/hour, however all state and local minimum wages will be complied with, resulting in a possible adjustment to the salary range displayed. The company offers competitive salaries, a benefits package, which includes a 401(k) and more, along with plenty of opportunity to move and grow within our organization! For immediate consideration for this exciting position, please click the Apply Now button.
You will be eligible to participate in an incentive program, paid in accordance with the Incentive Plan terms and conditions.
**How to Apply:** Click the Apply Now button and follow the instructions on each page. When you have completed the application, click the submit button.
**Application Deadline:** The job posting will remain open for a minimum of 3 days and will expire once the position has been filled.
**Equal Employment Opportunity:** The company is committed to providing equal employment opportunities in all employment practices. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, citizenship status, marital status, age, disability, protected veteran status, sexual orientation or any other characteristic protected by law.
We will consider for employment qualified applicants with arrest and conviction records City & County of San Francisco Fair Chance Ordinance.
REQNUMBER: 97401
$8.7-14.4 hourly 60d+ ago
Customer Solutions Manager
TAS Environmental Services 4.2
Customer service supervisor job in Orange, TX
TAS Environmental Services, LP- Emergency Response Services & Environmental Solutions ready to respond wherever, whenever, every time.
TAS Environmental Services is headquartered in the Dallas, Texas area and serves companies of all sizes across the South and into the Midwest. For over 100 years, our industrial economy has been built on Oil & Gas, technology, and infrastructure. Today, it is essential for every business and municipality to have a "go-to" vendor for environmental solutions, from industrial cleaning services to emergency response services, to hazardous waste transportation and box rentals. We are prepared 24/7 and every day of the year.
Customer Solutions Manager:
The Customer Solutions Manager will be responsible for driving revenue growth through proactive sales efforts while also ensuring the successful delivery and implementation of our solutions for new and existing clients. This is an exciting opportunity for a highly organized and communicative professional with a passion for building strong client relationships and seeing projects through to completion.
Customer Solutions Manager Job Duties:
Identify and qualify potential leads through various channels, including networking, research, and referrals
Develop and deliver compelling sales proposals that effectively communicate the breadth and value of TAS offerings
Build and maintain strong relationships with prospective and existing clients, understanding their needs and business objectives
Negotiate contracts and close sales deals, achieving and exceeding sales targets
Collaborate with internal teams to align sales strategies and messaging
Serve as the primary point of contact for new clients, ensuring a smooth and efficient onboarding process
Define project scope, objectives, and deliverables in collaboration with the client and internal teams
Manage project execution, ensuring adherence to timelines, budgets, and quality standards
Proactively communicate project status, risks, and issues to clients and internal stakeholders
Foster long-term client relationships by providing ongoing support and identifying opportunities for upselling or cross-selling
BENEFITS
TAS Environmental Services offers a competitive benefits program, including comprehensive group health and related benefits plan.
The following list of benefits is offered only to employees in regular (full-time) positions:
Health & Wellness:
· Comprehensive Medical, Dental, and Vision Coverage
· Mental Health Support Programs
· Supplemental Benefits - Accident, Critical Illness, etc.
· Access to a company provided Employee Assistance Program
· Retirement & Financial:
· 401(k) with Company Match
· Life Insurance and Disability Coverage
· Work-Life Balance:
· Generous Paid Time Off (PTO)
· Paid Time Off increases based on years of service
· Holidays - seven (7)
· Floating Holidays - two (2)
· Professional Development:
· Access to Online Learning Platforms
· Annual Conference and Workshop Allowances
· Additional Perks:
· Work Boot Program
· Team Building Events
Requirements
Competencies:
Compliance & Risk Management: Ability to ensure work is done within industry regulations while upholding TAS' safety requirements, ensuring all employees adhere to rules and regulations
Problem Solving: Ability to identify, analyze, and resolve challenges effectively
Relationship Management & Communication: Ability to effectively build, maintain, and navigate interactions with others with clear and concise communications
Time & Task Management: Ability to organize and prioritize work effectively to achieve goals within a given deadline
Customer Focus: Ability to prioritize and meet the needs of customers, both internal and external
Product Knowledge: Deep understanding of company offerings and products as well as industry regulations
Education and Experience:
Bachelor's degree in business or a related field. Experience can be substituted for education
3+ years of experience in a sales role within the environmental industry or similar industries
3+ years of experience in an operational management role within the environmental industry or similar industries
Proven track record of achieving and exceeding sales targets
Strong negotiation and problem-solving skills
Travel requirements of 50% or more
EEO/AA Employer/ Veteran/ Disabled Statement:
TAS Environmental Services, LP provides equal employment opportunity to all individuals regardless of their race, color, creed, religion, gender, age, sexual orientation, national origin, disability, veteran status, or any other characteristic protected by state, federal, or local law.
TAS Environmental Services, LP is recognized as a leading regional provider of Environmental Services. Our service offer includes Emergency Response, Industrial Cleaning, Waste Management and Midstream Services and Solutions. Our mission is to build unrivaled partnerships by being an invaluable safe resource to our customers through knowledge, collaboration, and the dedication of our people. We aim to deliver best-in-class performance across the business system while adhering to our core values and maintaining the highest standard of ethical business practices.
$44k-84k yearly est. 60d+ ago
Customer Service Associate
Variety Stores LLC
Customer service supervisor job in Beaumont, TX
Job Description
As a Roses/Roses Express CustomerService Associate you will be responsible for providing excellent customerservice to our customers. Key priorities include greeting customers, assisting them with selection of merchandise, completing transactions, and answering questions regarding the store and merchandise. Other duties may include unloading trucks, processing freight, recovering merchandise and stocking shelves.
Duties and Responsibilities:
• Provides customer engagement in positive and approachable manner. • Assists in maintaining a clean, well-stocked store for customers during their shopping experience. • Helps in the unloading of merchandise from delivery trucks, organizes merchandise, and transports merchandise from stockroom to sales floor. • Independently stocks shelves and recovers merchandise in the store. • Accurately handles customer funds and processes transactions using the POS system. • Remains constantly aware of customer activity to ensure a safe and secure shopping environment. • Performs all other duties as assigned in order to maintain an effective and profitable store operation.
Position Requirements:
Education: Prefer completion of high school or equivalent. Ability to follow directives and interpret retail operational documents as assigned.
Experience: Prefer experience working in retail, hotel, restaurant, grocery or drug store environments.
Physical Requirements: Ability to regularly lift up to 40lbs. (and occasionally, up to 55 lbs.) from floor level to above shoulder height; must be able to meet demands of frequent walking, standing, stooping, kneeling, climbing, pushing, pulling and repetitive lifting, with or without reasonable accommodation.
Availability: Ability to work flexible, full-time schedule or part-time to include days, evenings, weekends and holidays.
Skills and Competencies: Customer Focus, Developing Potential, Results Driven, Strong Organizational Skills, Communication Skills, Problem Solving/Decision Making, Job Knowledge and Relationship Management.
Working Conditions
•
Retail store environment where extended periods of standing are required
•
Retail store stockroom environment subject to fluctuations in temperature
•
Frequent lifting and maneuvering of merchandise and displays.
•
Exposure to dust and extreme temperatures while unloading trailers.
•
Scheduled work hours may vary, to include evenings and weekends.
• Occasional use of ladders required.
$23k-32k yearly est. 20d ago
Team Lead
Tractor Supply 4.2
Customer service supervisor job in Sulphur, LA
This position is responsible for assisting the Store Manager and Assistant Store Manager with the execution of operational, sales, and merchandising objectives by providing outstanding customerservice. This position is also responsible for promoting a safe and productive work environment for all Team Members, customers, and vendors, as well as training Team Members on the appropriate application of policies and procedures.
Essential Duties and Responsibilities (Min 5%)
It is essential that you be available, flexible, adaptable, and service-oriented, as you must be able to fulfill all of the following requirements:
* Maintain regular and predictable attendance.
* Work scheduled shifts and have the ability to work varied hours, days, nights, weekends and overtime as dictated by business needs.
* Uphold and promote a safe and productive work environment by following and enforcing policies and procedures.
* Take the initiative to support selling initiatives (TEAM):
* Thank the Customer
* Engage with the customer and/or pet
* Advise products or services
* Make it Memorable
This position is required to perform a combination of the following duties during 95 percent of their day. Although the mix may vary from one day to another, our business and staffing model makes it essential that every person in this position be able to perform all of the following duties accurately, efficiently and safely on a regular basis and without advance notice:
* Execute assigned basic, promotional, and seasonal merchandising activities.
* Perform Opening/Closing procedures.
* Transport and make deposits to bank.
* Assess store conditions and assign duties.
* Organize and prioritize workflow through the use of the daily planner.
* Recovery of merchandise.
* Participate in mandatory freight process.
* Perform regular and promotional price change activities.
* Resolve customer complaints/issues and ensure the customer has a positive experience.
* Adhere to loss prevention standards and respond to any alarm calls as needed.
* Communicate with Team Members on job functions, responsibilities and financial goals.
* Operate cash register/computer supervising cash handling procedures.
* Assist Team Members on appropriate application of policies and procedures.
* Ensure the safety and well-being of live animals. Sanitize and maintain holding tanks and care for live animals as required
* Complete all documentation associated with any of the above job duties
May be required to perform other duties as assigned.
Required Qualifications
Experience: Retail experience and/or pet/live animal knowledge is strongly preferred. Supervisory experience preferred. Must be at least 18 years of age and possess a valid driver's license.
Education: A high school diploma or equivalent is preferred, but not required. Regardless of education level, Team Members must be able to read, write and count accurately.
Preferred knowledge, skills or abilities
* Pet/Live Animal, pet food, pet product knowledge is strongly preferred.
* Strong interpersonal skills and ability to resolve issues ethically and with minimal conflict.
* Basic computer skills.
* Ability to perform and execute principle responsibilities of Team Members.
Working Conditions
* Working environment is favorable, generally working inside with moderate noise.
* Indoor floors and outdoor lots generally are hard surfaces (concrete, asphalt, etc.) lighting and temperature are adequate.
* Work shifts vary from one store to another, but generally are no less than 4 hours and may exceed 8 hours
* Promote a safe and productive work environment for Team Members and customers and adhere to Company safety training and guidelines
Physical Requirements
* This position is non-sedentary.
* It is essential that Team Members have the physical and mental stamina and ability to move throughout the store and outdoor areas quickly and safely.
* It is essential to operate all equipment related to their job duties efficiently, safely, properly and accurately; and to provide the highest level of customerservice.
* Team members must have the physical and mental ability to perform all of the following tasks (with or without reasonable accommodation):
* Ability to occasionally lift or reach merchandise overhead.
* Ability to frequently stand, kneel, twist, crouch, squat, bend, stoop, and climb ladders.
* Ability to move throughout the store for an entire shift.
* Ability to safely access all areas of the store including selling floor, side lot, stock area, and register area.
* Ability to constantly operate store equipment such as computer, cash register, and other store equipment.
* Ability to read, write, and count accurately to complete all documentation.
* Ability to utilize strong written and verbal communication skills to communicate effectively with team members and customers.
* Ability to process information / merchandise through the point-of-sale system.
* Ability to handle and be in contact with birds/poultry.
* Ability to move and transfer live animals, equipment, and merchandise weighing up to 50 pounds.
* Ability to successfully complete all required training and certification.
* Ability to travel as required in support of district needs.
* Ability to drive or operate a vehicle for business needs.
* Lifting 50+ pounds
Disclaimer
This job description represents an overview of the responsibilities for the above referenced position. It is not intended to represent a comprehensive list of responsibilities. A team member should perform all duties as assigned by his/ her supervisor.
Company Info
At Tractor Supply and Petsense by Tractor Supply, our Team Members are the heart of our success. Their dedication, passion, and hard work drive everything we do, and we are committed to supporting them with a comprehensive and accessible total reward package. We understand the evolving needs of our Team Members and their families, and we strive to offer meaningful, competitive, and sustainable benefits that support their well-being today and in the future.
Our benefits extend beyond medical, dental, and vision coverage, including company-paid life and disability insurance, paid parental leave, tuition reimbursement, and family planning resources such as adoption and surrogacy assistance, for all full-time Team Members and all part-time Team Members. Part time new hires gain eligibility for TSC Benefits by averaging at least 15 hours per week during their 90-day lookback period. The lookback period starts the first of the month following the date of hire. If the 15-hour requirement was met, the benefits eligibility date will be the first day of the month following 4 months of continuous service.
Please visit this link for more specific information about the benefits and leave policies applicable to the position you're applying for.
How much does a customer service supervisor earn in Port Arthur, TX?
The average customer service supervisor in Port Arthur, TX earns between $27,000 and $54,000 annually. This compares to the national average customer service supervisor range of $27,000 to $53,000.
Average customer service supervisor salary in Port Arthur, TX