Customer success manager jobs in Ann Arbor, MI

Company: Jones-Hamilton Co. Customer Service Manager Are you a customer service leader who thrives on developing people, optimizing processes, and delivering exceptional client experiences? If you're passionate about strategic service delivery and leading high-performing teams, we want to hear from you. We are seeking an experienced Customer Service Manager to oversee and support a team of Customer Service Representatives (CSRs) while driving operational efficiency and service excellence. This role is ideal for a results-oriented professional with a strong B2B background who can align service operations with business objectives and create positive, lasting customer relationships. Key Responsibilities Lead, supervise, and support daily activities of the Customer Service team. Provide coaching, mentoring, and development opportunities to drive team growth and performance. Set clear performance expectations and foster a culture of accountability, collaboration, and continuous improvement. Facilitate regular team meetings to align on goals, address challenges, and share service strategies. Resolve escalated customer issues with professionalism and efficiency. Maintain strong relationships with key B2B clients and ensure service levels meet contractual obligations. Oversee order processing, account management, and client communications to ensure a seamless customer experience. Standardize and improve customer service workflows and documentation practices. Collaborate with Sales, Logistics, and Finance teams to ensure alignment across functions and consistent customer outcomes. Analyze reports and service metrics to identify trends, opportunities for upselling, and areas for process improvement. Develop and implement service strategies that support broader business objectives. Drive initiatives to enhance customer satisfaction, reduce response times, and improve overall team performance. Perform other duties as assigned to support department and company goals. Qualifications Bachelor's degree in Business Administration, Communications, Supply Chain Management, or a related field. 10+ years of progressive customer service or client relations experience, with at least 3-5 years in a leadership or supervisory role. Experience managing CSR leads and multi-tiered customer service teams. Proven ability to manage B2B client relationships, preferably in manufacturing, logistics, or distribution environments. Strong leadership skills with demonstrated success in coaching and developing teams. Proficiency in CRM platforms and advanced data tools such as Excel, Power BI, or similar reporting software. Strong communication, problem-solving, and interpersonal skills. Experience with order management, sales reporting, and CRM analytics. Certifications such as Six Sigma, PMP, or Customer Experience Management are a plus. Must pass drug screening, complete a background check, and be legally eligible to work in the United States. Working Conditions & Physical Requirements Regular business hours, Monday through Friday, with occasional flexibility required based on business needs. Primarily sedentary work involving extended periods at a desk and frequent computer use. Regular interaction with internal teams and external clients through phone, email, and meetings. Manual dexterity required for typing, filing, and operating standard office equipment. Strong visual and auditory skills needed for reviewing documents, data analysis, and virtual/in-person communication. Benefits Company ownership through Employee Stock Ownership Plan (ESOP) 401(k) Discretionary bonus and yearly salary increase Holiday, Vacation, and Sick pay Medical, Dental, and Vision Insurance Education and Employee Assistance Programs Life Insurance Short- and Long-term Disability Wellness Program including Fitness Facility Reimbursement At the heart of this role is a commitment to customer satisfaction, operational excellence, and team leadership. If you're driven by impact and ready to lead a dynamic team in a growing organization, apply today! This job advertisement should not be interpreted as all-inclusive. It is intended to identify the major responsibilities and requirements of a job. The individual may be required to perform job-related responsibilities and tasks other than those stated in this description. This advertisement does not constitute an employment agreement between Jones-Hamilton Co. and the employee and is subject to change by Jones-Hamilton Co. as the needs of the organization and/or the requirements of the function change. Pay is commensurate with experience and education. Jones-Hamilton Co. is an equal opportunity employer and will not discriminate based on an employee's race, color, gender, sexual orientation, gender identity, age, religion, national origin, disability, genetic information, veteran/military status, or any other classification protected by law. #ZR

Client Partner/Account Executive You will be a high-energy leader with the ability to grow client relationships through presenting new strategies and innovative ideas. You will own a portfolio of accounts, form and drive successful client relationships and successfully interact with senior executive level clients. You will focus on all aspects of client growth, relationship development, financial integrity and quality delivery and execution of all engagements that drive organic growth and strong relationships. You will manage growth and evolution of multiple client relationships and manage complex multi-dimensional engagements. You will lead teams of both client service, as well as others on multidisciplinary teams in a matrixed environment. What you'll do: Both Apps and Infrastructure background, as well as delivery in PMO and SAFe/Agile environments. Handling accountability against measurable revenue/profit growth. Identifying and forging partnerships and tapping into existing alliance partnerships for growth. A proven track record of creating and owning overall client satisfaction and continuing growth and evolution of clients. Driving successful delivery of work product and cultivating strong client relationships. Executive engagement, client expectations, value reinforcement, cross-sell, strategic engagement strategies that lead to relationship building at C-level. Providing leadership and direction to client and teams, fully leveraging all direct and indirect resources and ensuring optimal levels of productivity, service, communications and quality. Effectively managing all aspects of the client relationship including contracts, pricing, profitability, internal revenue and profit forecasting. Working closely with Sales teams to develop proposal/presentation content and strategy. Staying current with industry trends and best practices to proactively sell fit for purpose solutions and innovation. What you'll bring: At least 10 years or more managing 15M+ accounts (preferably managing single account, not multiple accounts) and building at least $5-10M new business. Overall ownership and management of a $30M a year account; including executive client relationships, delivery, quality, strategic growth and financials. Managed services background for application development/maintenance and serving as an Account Executive/Client Partner in large accounts. 15 years or more of offshore experience. Education: Bachelor's or Master's degree in Computer Science, Software Engineering, Information Systems, Business Administration, or a related field. Life at Sogeti - Sogeti supports all aspects of your well-being throughout the changing stages of your life and career. For eligible employees, we offer: Flexible work options 401(k) with 150% match up to 6% Employee Share Ownership Plan Medical, Prescription, Dental & Vision Insurance Life Insurance 100% Company-Paid Mobile Phone Plan 3 Weeks PTO + 7 Paid Holidays Paid Parental Leave Adoption, Surrogacy & Cryopreservation Assistance Subsidized Back-up Child/Elder Care & Tutoring Career Planning & Coaching $5,250 Tuition Reimbursement & 20,000+ Online Courses Employee Resource Groups Counseling & Support for Physical, Financial, Emotional & Spiritual Well-being Disaster Relief Programs About Sogeti Part of the Capgemini Group, Sogeti makes business value through technology for organizations that need to implement innovation at speed and want a local partner with global scale. With a hands-on culture and close proximity to its clients, Sogeti implements solutions that will help organizations work faster, better, and smarter. By combining its agility and speed of implementation through a DevOps approach, Sogeti delivers innovative solutions in quality engineering, cloud and application development, all driven by AI, data and automation. Become Your Best | ************* Disclaimer Capgemini is an Equal Opportunity Employer encouraging diversity in the workplace. All qualified applicants will receive consideration for employment without regard to race, national origin, gender identity/expression, age, religion, disability, sexual orientation, genetics, veteran status, marital status or any other characteristic protected by law. This is a general description of the Duties, Responsibilities and Qualifications required for this position. Physical, mental, sensory or environmental demands may be referenced in an attempt to communicate the manner in which this position traditionally is performed. Whenever necessary to provide individuals with disabilities an equal employment opportunity, Capgemini will consider reasonable accommodations that might involve varying job requirements and/or changing the way this job is performed, provided that such accommodations do not pose an undue hardship. Capgemini is committed to providing reasonable accommodation during our recruitment process. If you need assistance or accommodation, please reach out to your recruiting contact. Please be aware that Capgemini may capture your image (video or screenshot) during the interview process and that image may be used for verification, including during the hiring and onboarding process. Click the following link for more information on your rights as an Applicant ************************************************************************** Applicants for employment in the US must have valid work authorization that does not now and/or will not in the future require sponsorship of a visa for employment authorization in the US by Capgemini. Capgemini discloses salary range information in compliance with state and local pay transparency obligations. The disclosed range represents the lowest to highest salary we, in good faith, believe we would pay for this role at the time of this posting, although we may ultimately pay more or less than the disclosed range, and the range may be modified in the future. The disclosed range takes into account the wide range of factors that are considered in making compensation decisions including, but not limited to, geographic location, relevant education, qualifications, certifications, experience, skills, seniority, performance, sales or revenue-based metrics, and business or organizational needs. At Capgemini, it is not typical for an individual to be hired at or near the top of the range for their role. The base salary range for the tagged location is [$145,000-$175,000) This role may be eligible for other compensation including variable compensation, bonus, or commission. Full time regular employees are eligible for paid time off, medical/dental/vision insurance, 401(k), and any other benefits to eligible employees. Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, or any other form of compensation that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company's sole discretion, consistent with the law.

The TSUBAKI name is synonymous with excellence in quality, dependability, and customer service. U.S. Tsubaki Automotive, LLC is an international tier-one supplier of high-speed chain drive systems to the automotive industry. Under general direction, the Account Manager is responsible for both directly managing customer accounts as well as supporting data collection, manipulation, analysis, and reporting of bi-monthly and bi-annual five year sales forecasting. Also responsible for managing customer quote preparation including supporting documents. Provides support for business planning, sales analysis, sales staff support, market and volume forecasts, and market analysis. Essential Duties and Responsibilities: The essential duties and responsibilities of this job are included but not limited to this job description. Other tasks may be assigned and expected to be performed. Manage assigned OEM and related Tier 1 accounts for year-on-year sales growth, and meet or exceed annual business plan expectations Must be able to translate the customer requirements and USTA capabilities into a variety of value propositions to differentiate USTA in front of the customer's purchasing and engineering organizations Develop and execute a communication "cadence" to maintain routine customer contact Build strong relationships to leverage/maximize the Company's product and service content. Develop and maintain customer purchasing, engineering and other appropriate relationships Support closure of open receivables payment, as appropriate Provide direct support to the APQP Team's in the ongoing development of existing and prospective USTA customers Remain current on all USTA products from a technical, application, pricing and selling benefits standpoint Regularly attend meetings with customers. Establish and build strong relationships in purchasing and engineering to identify and follow-up on new product development opportunities Analyze cost estimations from the manufacturing plants and complete customer cost breakdown/pricing forms. Support Bi-Monthly and bi-annual updates of sales and forecast data Market share analysis support. Volume forecast reporting and analysis (IHS) Product marketing support Provide administrative support for the Sales Office Staff Other tasks as directed by management Requirements: Bachelor of Business Administration degree required 3-7 years' experience working for an automotive OEM or tier supplier in powertrain systems (engine components preferred). Experience in calling on OEMs and major Tier 1 suppliers desired Working knowledge of product costing and automotive industry purchasing, quality and supply requirements desired Automotive Account Management experience is desired. Program management experience highly desired. Good understanding of manufacturing processes and equipment Experience with manufacturing cost allocations and profit analysis Excellent interpersonal, written and verbal communication skills. Attention to detail is critical Should be a self-starter with good organization skills Strong interpersonal and relationship building skills along with a Team attitude Proficient use of Microsoft Office applications with emphasis on Outlook, Excel, Word and Power Point Ability to travel - both domestic and international if required Learn more about U.S. Tsubaki at: ************************* U.S. Tsubaki offers a competitive compensation and benefits package, including health benefits effective on date of hire, dental and vision benefits effective on the first of the month following date of hire, Paid Time Off ("PTO"), 10 paid holidays, generous 401(k) match and profit sharing, annual bonus potential, life insurance, short and long-term disability, flexible spending accounts, commuter benefits, education reimbursement, home and auto insurance discounts, and pet insurance. The estimated salary range is meant to reflect an anticipated salary range for the position. We may pay more or less than of the anticipated range based upon market data and other factors, all of which are subject to change. Individual pay is based on location, skills and expertise, experience, and other relevant factors. Tsubaki is an Equal Opportunity Employer - Minorities/Females/Veterans/Disability PM21 PI9130f990e399-37***********2

Serve as Export Control Subject Matter Expert (SME), providing authoritative guidance on U.S. export regulations (EAR, ITAR) and supporting global manufacturing Fortune 500 company's global compliance strategy. Develop and maintain global export control standards, monitor legal/regulatory changes, and assess their impact on business operations worldwide. Conduct audits, health checks, and risk analysis while advising business units, central departments, and authorities on compliance requirements. Require 8+ years of export control experience, a law or associate degree, strong analytical and communication skills, and proven ability to influence and collaborate across all organizational levels. Opportunity to shape global export control processes in a dynamic, international environment with exposure to cross-border regulations and strategic decision-making.

Remedi SeniorCare (a division of Clarest Health) is a leading pharmacy innovator dedicated to servicing long-term care facilities and senior living communities. Our mission is to provide exceptional person-centered care through advanced technology solutions and clinical expertise. As a part of the Remedi team, you'll be contributing to a mission-driven organization that is redefining the future of pharmacy services and making a meaningful impact on the lives of patients and healthcare professionals across the nation. We're seeking a RN Account Manager who takes initiative, solves problems proactively, and builds strong relationships. In this role, you'll be the main link between our closed-door pharmacy and the long-term care communities we serve. You'll ensure exceptional service through regular site visits, staff training, and smooth implementation of pharmacy technology, keeping communication clear between our pharmacy and client teams. If you're motivated by connections, driven to improve outcomes, and committed to quality care, we'd love to hear from you. Location: Field Based - Detroit, Saginaw, and surrounding areas Salary: Starting at $95,000 per year Schedule: Monday - Friday, Day Working Hours Travel Requirement: 70% + Transportation: This role requires a valid driver's license and valid car insurance Reports To: Account Management Leadership Team What We Offer: Comprehensive Medical, Dental and Vision Insurance (as low as $13.73/pay) Substantial PTO Offering in Year One, with an Increase After Your First Year Travel Stipend Flexible Spending and Health Saving Accounts Free Virtual Care - Telemedicine 401k with company match Referral Bonuses Life Insurance Pet Insurance Legal Insurance Make a difference in the lives of others! We are growing and that means more opportunities Key Responsibilities: Conduct regular site visits to monitor service quality, address client needs, and build strong relationships. Partner with facility and corporate leaders to ensure satisfaction, retention, and effective communication. Lead meetings, calls, and training sessions (virtual or on-site) to support staff education and share pharmacy updates. Oversee new facility onboarding and transitions, including setup, training, and operational support. Support adoption of pharmacy technology tools and troubleshoot issues as needed. Document visits, client interactions, and follow-up actions in line with company guidelines. Collaborate with pharmacy leadership and internal teams to resolve issues and maintain high service standards. Maintain compliance with Clarest's Code of Conduct and all regulatory and reporting requirements. Qualifications: Must have an active RN license in good standing Strong working knowledge of Long-Term Care operations and workflows required At least 3 years of relevant experience in Account Management (preferred) Must possess a valid driver's license in good standing Skills + Abilities: Must be able to communicate clearly and effectively, both verbally and in writing, with facility staff and internal teams Ability to motivate and lead teams, as well as develop and implement training materials for community/facility staff Demonstrated ability to identify issues, investigate concerns, and develop and implement solutions Strong customer service orientation with the ability to manage customer relationships, resolve complaints and ensure satisfaction Ability to lift up to 40 lbs., drive, and travel up to 70% of the time

Now hiring! Customs & Froreign Trade Manager Hybrid Work! On-site 3-days/week BASF's Coatings LLC is a global expert in the development, production and marketing of innovative and sustainable automotive OEM and refinish coatings as well as applied surface treatments for metal, plastic and glass substrates for a wide range of industries. Located at our Southfield, Michigan corporate office, you'll be responsible for all customs and foreign trade topics for our coatings business, interacting with CBP officials, legal counsel, and federal agencies. The position will manage the product classifications and audit BASF import activity. As a key leader for the EC business in the region, you directly support all US sites and customer locations to ensure ongoing operations and compliance with all customs and legal requirements. What you'll do: * Represent BASF in all customs-related matters before CBP. * Accept personal liability for the accuracy of specific Customs documents and other trade related information * Serve as BASF's primary interface with CBP officials alongside BASF Legal representatives. * Ensure accurate classification of all imported products under the HTSUS. * Assign correct values to imported products for submission to CBP. * Respond promptly and effectively to all CBP inquiries, both verbal and written. * Collaborate with internal and external legal counsel on customs issues. * Interpret and implement both existing and new regulatory requirements from CBP and other federal agencies impacting U.S. imports. * Advise BASF business units on import planning and regulatory compliance matters. * Provide guidance to other BASF functional areas (e.g., Tax, Legal) regarding import planning and regulatory concerns. * Compile and distribute import and export statistics related to BASF activities. * Oversee CBP programs including duty drawback, Free Trade Agreements, Foreign Trade Zones, and related initiatives. * Develop and update internal written policies and procedures (such as Desk Manuals) concerning CBP and other regulatory agency requirements affecting import and export activities. * Conduct regular audits of BASF import operations. * Advise and assist other BASF global entities on U.S. Customs matters. * Maintain comprehensive recordkeeping for all BASF import and export transactions. If you... * Bachelor's degree in Supply Chain, Business, or a related field. * 5+ years' experience in customs or foreign trade (preferably in automotive or chemical industries). * In-depth knowledge of U.S. Customs regulations, import classification (HTSUS), and compliance. * Proven experience managing CBP programs (duty drawback, Free Trade Agreements, Foreign Trade Zones). * Strong recordkeeping, audit, and regulatory reporting skills for import/export transactions. * Ability to advise on import planning, regulatory changes, and compliance for U.S. and global operations. * Proven skill in developing and updating internal policies and procedures in line with regulatory agency requirements * Demonstrated project coordination and time management, multi-tasking, and delivering on commitments. Must be comfortable in a dynamic setting with diverse personalities. Create your own chemistry with you@BASF At BASF, you will have the chance to do meaningful work towards building a more sustainable future. In addition to competitive compensation and benefits, BASF provides you with access to a wide range of elements to help you be your best. It's what we call you@BASF. We are committed to providing benefits, programs, and opportunities that support our employees' overall well-being, personal growth, and a safe, collaborative, and inclusive work environment. Just some of the many benefits we offer include: * Flexible work arrangements whenever possible * Highly competitive retirement savings plan with company match and investment options * Well-being programs that include comprehensive mental health support for you and your household family members * Family forming benefits (fertility, adoption and surrogacy reimbursement, maternity/parental leave, and more) * Back-up child and elder care with discount programs for families of all ages and stages * Mentoring and career development opportunities that allow you to share, learn, and thrive * Matching gifts program that allows you to deepen the impact of your contributions to qualified charities. * Employee crisis support for when the unexpected happens * Access to our BASF wine cellar, employee discounts, and much more! About us As one of the largest chemical companies in North America we have been finding solutions for your everyday needs and addressing the most complex economic, environmental, and sustainability challenges for more than 150 years! At BASF we empower our employees with the tools, guidance and opportunities they need to advance and succeed in work and life. Giving you the support you need to be your best and fulfill your personal ambitions is what helps us create chemistry. After all, our success is linked to yours. Whatever path you envision, BASF is a great place to build a rewarding, successful career. Belong to Something Bigger. #belongat BASF Privacy statement BASF takes security & data privacy very seriously. We will never request financial information of any kind via email, private text message or direct message on any social medial platform or job board. Furthermore, we will never send a candidate a check for equipment or request any type of payment during the job application process. If you have experienced any of the above, please contact ************* to report fraud. Equal employment opportunities We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, age, citizenship, color, religion, sex, marital status, national origin, disability status, gender identity or expression, protected veteran status, or any other characteristic protected by law. Applicants must be currently authorized to work in the United States on a full-time basis.

All Covered, IT Managed Services Division of Konica Minolta Business Solutions, has an exciting opportunity available for a Customer Success Manager! Reporting to the National Manager - Customer Success, the Customer Success Manager (CSM) is responsible for developing customer relationships that promote retention and loyalty. The CSM works closely with customers to ensure they are satisfied with the services they receive and to improve upon areas of dissatisfaction. This includes the ability to identify and promote improvements to customer technical services and systems. The CSM will spend an equal amount of their time ensuring customer satisfaction, developing opportunities to expand services and customer administrative compliance. Responsibilities Customer Satisfaction: * Be responsible for ensuring high levels of customer satisfaction and retention for all customers in the assigned portfolio. * Along with Technical Services Consultant, act as a primary contact for customer stakeholders throughout the customer relationship. * On behalf of the customer, be responsible to maintain awareness of service management performance, including timely resolution of incidents and delivery of projects & technical services. * Act as an escalation point for major incidents, assisting in the coordination of resolving parties, effective communication to stakeholders and post incident review. * Be responsible for continuing risk management to ensure retention and growth of customers in the assigned portfolio. * Be responsible to manage the customer feedback through survey tools and other forms of customer feedback to ensure continued customer satisfaction. * Responsible to acquire new business opportunities. Governance: * Be accountable to promote opportunities to continually improve standards for hardware, software and security in the customer's environment, ensuring the effective and efficient use of technology in enabling a customer's organization to achieve its goals. * Collaborate directly with the Technical Services Consultant to ensure the quality and performance of technical services for customers in the assigned portfolio, including making recommendations for service improvement. * Be accountable to ensure all administrative tasks are completed according to company standards, including those tasks that support the effective delivery of a customer's technical services and systems. Self-Management: * Plan and coordinate own/team's activities to meet deliverable commitments and quality expectations. * Work collaboratively with other team members from different disciplines and backgrounds. * Implement better and/or innovative ways to meet goals or overcome obstacles. * Help to maintain a high level of customer focus within the team. * Build expertise in key technical, functional and professional skills. * Keep management informed and involved as issues develop. Qualifications * Requires at least a bachelor's degree, or its foreign equivalent, or equivalent combination of relevant education and experience. * 4+ years of experience in account management, outside sales of customer service with the ability to work independently providing customer service for the technical services and systems of a small and medium business. * Ability to undertake the above responsibilities * A passion for Service Improvement in a Customer/Service Provider Relationship * Strong business development, negotiation, and influencing skills * Working knowledge of ITIL Service Lifecycle and IT Best Practices * Excellent organizational skills and strong ability to manage and prioritize and tasks and time efficiently for yourself and others * Excellent written and verbal communication skills * Excellent customer facing/customer service skills * Able to demonstrate a high degree of flexibility including shift and out of hours working * Able to manage sensitive and sometimes confidential information * Must be able to learn new concepts, applications and technologies quickly About Us Konica Minolta Business Solutions' (Konica Minolta) journey started more than 150 years ago, with a vision to see and do things differently. The company partners with clients to Give Shape to Ideas by supporting their digital transformation through its expansive Intelligent Connected Workplace portfolio. Its business technology offerings include IT Services, intelligent information management, video security solutions and managed print services, as well as office technology and industrial and commercial print solutions. 2025 marks Konica Minolta's 20th anniversary in production print, for which it celebrates "20 Years of Excellence, Innovation and Impact," and continues to lead the way in digital commercial printing. This year also commemorates 20 years of Konica Minolta's bizhub brand. Over the past two decades, the bizhub series has revolutionized office technology and redefined how businesses operate. It has continuously evolved to meet the needs of modern workplaces, fueled by advances in technology and a commitment to innovation. Konica Minolta is proud to be ranked on the Forbes 2025 America's Best Large Employers list, included on CRN's MSP 500 list numerous times; recognized as the #1 Brand for Customer Loyalty in the MFP Office Copier Market by Brand Keys for eighteen consecutive years and presented with Keypoint Intelligence's BLI 2025 and 2021 A3 Line of The Year and BLI 2021-2023 Most Color Consistent A3 Brand Awards for its bizhub One i-Series. For more information, please visit Konica Minolta online and follow it on Facebook, YouTube, LinkedIn and Twitter. Konica Minolta operates on a North American Shared Services model, which aligns cross-border priorities and enhances delivery to its field organization. This combines service functions in the U.S. and Canada, ultimately providing more resources to support areas such as sales administration, logistics and supply chain, marketing, product planning, finance, IT, HR and legal. Au sujet de Konica Minolta Solutions d'affaires Konica Minolta (Konica Minolta) a entamé son parcours il y a plus de 150 ans, avec la volonté de voir et de faire les choses autrement. Elle fait équipe avec ses clients pour donner forme à leurs idées en appuyant leur transformation numérique grâce à un riche portefeuille de solutions pour un milieu de travail connecté et futé. Parmi ses technologies d'affaires, on retrouve des services de TI, la gestion intelligente de l'information, des solutions de sécurité vidéo et des services d'impression gérés ainsi que des technologies de bureau et des solutions d'impression industrielle et commerciale. L'année 2025 marque le 20e anniversaire de l'entrée de Konica Minolta dans le marché de l'impression de production; l'entreprise souligne " 20 années d'excellence, d'innovation et de résultats " tout en continuant d'être une figure de proue dans l'impression numérique commerciale. C'est aussi l'année où la marque bizhub de Konica Minolta célèbre ses 20 ans, au cours desquels la gamme a révolutionné la technologie de bureau, redéfini les processus des entreprises, et évolué continuellement pour répondre aux besoins des milieux de travail modernes, mue par les avancées technologiques et la volonté d'innover. Konica Minolta est fière de faire partie du palmarès 2025 des meilleurs grands employeurs d'Amérique de Forbes, d'avoir figuré à plusieurs reprises au palmarès CRN des 500 fournisseurs de services gérés, d'avoir été nommée la marque numéro un en matière de fidélité des clients sur le marché des appareils de bureau multifonctions par Brand Keys pendant 18 années consécutives, et de s'être vue décerner les prix BLI " A3 Line of the Year " 2021 et 2025 et " Most Colour Consistent A3 Brand " 2021-2023 de Keypoint Intelligence pour sa gamme bizhub One i-Series. Pour en savoir plus, rendez-vous sur le site de Konica Minolta et suivez l'entreprise sur Facebook, YouTube, LinkedIn et Twitter. Konica Minolta fonctionne selon un modèle de services partagés nord-américain qui permet d'harmoniser les priorités transfrontalières et d'améliorer la prestation de services aux organisations opérationnelles. Le modèle combine des fonctions de service américaine et canadienne afin d'offrir davantage de ressources aux services de soutien comme l'administration des ventes, la logistique et la chaîne d'approvisionnement, le marketing, la planification des produits, la finance, les TI, les RH et les services juridiques. EOE Statement Konica Minolta is an equal opportunity and affirmative action employer. We consider all qualified applicants for employment without regard to race, color, religion, creed, national origin, sex, pregnancy, age, sexual orientation, transgender status, gender identity, disability, alienage or citizenship status, marital status or partnership status, genetic information, veteran status or any other characteristic protected under applicable law. Konica Minolta Business Solutions (Canada) Ltd. is an equal opportunity employer. Solutions d'affaires Konica Minolta (Canada) Ltée. est un employeur d'opportunité égale.

Customer Success Manager "Customer Success" is the lifeblood of our business. We make software applications that are intended to make the lives of our sales and customer-facing teams easier and more productive. We are only successful if our customers are successful. We are looking for people that want to help our customers apply our technology to their business processes and do so in a collaborative, helpful, and enjoyable way. The Customer Success Manager (CSM) is a primary point of contact for our customers. They onboard our customers, check in throughout the year, work to increase user adoption, and aim for high levels of customer satisfaction in order to have them be a customer-for-life. This position requires excellent customer service skills and technical aptitude in troubleshooting software applications. We are looking to add a self-starter who loves helping teams solve challenges and is not afraid to go the extra mile to improve their skill set. An interest in enterprise software-as-a-service (SaaS) solutions (namely Salesforce), an obsession with providing the ultimate customer experience and the desire to be part of a fast-paced environment will make you an excellent addition to the Ascent Cloud family. Responsibilities Onboard new customers (and sometimes prospects) by configuring their system and providing them with an understanding of how to administer the solutions they purchased. Act as a primary point of contact for signed customers as their dedicated CSM. Manage your customer portfolio year-round, providing guidance, working to improve adoption and managing the renewal process. Act as a liaison between the customer and our sales organization as it pertains to licensing, working closely with that customer's Account Executive. The right individual will define new responsibilities and grow within the organization. Handle support requests from prospective and current customers. Assist prospects and customers with installation and configuration. Support other customer-facing teams (customer success, account management, sales) with technical backup as needed. Facilitate support calls and screen-shares with clients. Act as liaison between the development team and our customers. Occasionally participate in trade shows (e.g. Dreamforce, local Salesforce events) as a company representative and attend on-site customer visits. Qualifications 2-4 years relevant work experience. Salesforce experience is a MUST. Customer Success or Account Management experience preferred. Collaborative and positive team player. Technical know-how and attention to detail are mandatory. Excellent phone and teleconferencing (e.g. Zoom) presence. Creative problem solver and robust critical thinking prowess. Ability to develop relationships with our customers. Strong sense of curiosity and willingness to learn new technical skills. Exceptional verbal and written communication skills. Excellent organizational and follow-through skills are mandatory. Excitement and interest in the Force.com platform and the AppExchange.

Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.

Job Description We are looking for a "Government Services Manager" otherwise known as a "Government Relations Manager" for our Principal Residence Exemption qualification audit program. The Michigan Principal Residence exemption is a property tax-related benefit for Michigan homeowners on their single primary residence. Annually, they use algorithms and software systems, Examiners review approximately 1.5 million exemptions for the Michigan Department of Treasury. Examiners are a critical component of this process. We are seeking individuals with strong deductive and logical reasoning skills, in conjunction with project management skills and the ability to manage large data sets. Critical thinking is necessary in this role, along with advanced technology skills. Teamwork is at the core of what we do; therefore, candidates must also have excellent communication skills and the ability to manage their teams to success. Communication skills include written and verbal forms, but also the ability to help others understand complex topics efficiently. Duties/Responsibilities: -Direct report to Director of Government Services. -Responsible for reviewing the work of call center staff. -Prepare work assignments for staff, including coordinating timelines of completion and tracking projects' due dates. -Assist in training new employees. -Assist with other duties requested by the Director. Requirements for Senior Manager Examiner: ● Candidates must possess, at minimum, a Michigan Certified Assessing Officer - MCAO (Level 2 or 3) assessment certification current in their annual re-certification. ● Candidate must possess at least 3-5 years of assessing experience. ● Candidate must possess at least 3-5 years of managerial experience. ● Above average experience using Google Workspace and Microsoft Office. ● Strong internet search skills. ● High-performing verbal and written communication skills. ● Aptitude towards organizational skills and a strong attention to detail. ● Critical thinking skills and good logical reasoning. ● Candidates must be able to pass a thorough background check. Pay and Benefits: Offers competitive salaries, a comprehensive benefits package, continuous training, and an environment that fosters work-life balance. Some highlights include: ● Medical benefits are up to 100% employer-paid. ● 401k program with a generous employer match. ● Profit sharing program. ● Generous PTO Package

Job Description Quality Ensure quality metrics are achieved and results communicated. Create and execute improvement plans as required for sustained achievement. Understands and communicates customer quality expectations to plant associates. Ensures IATF compliance. Facilitate the creation and/or implementation of new or changed quality procedures or guidelines. Ensures all customer complaints are recorded and internal/external corrective actions are completed timely and to the satisfaction of the customer through effective root cause analysis and problem solving. Sales and Customer Interaction Ensures customer satisfaction through quality and service performance as well as relationship development. Ensures relationships developed for key plant customers and end-users. Collaborates with HQ Sales Department for: Customer communication and relationship development Business development Customer forecasts Assists Operations Manager with business plan and growth requirements through development and execution of sales strategies. Leads CSR Team to establish strong customer relationships through communication and delivery of quality and service beyond the customer expectations. Understand customer requirements for quality and service performance metrics. Develops and executes improvements plans as necessary. Assists in problem solving of customer issues. Understand customer business for internal forecasting and business development. Communicates information to the appropriate associates to ensure alignment within our organization. Quote/Price services in accordance with Account Manager/Operations Manager. Reference Sales Department Flow Diagram. Productivity Responsible for associate staffing, assignments, and scheduling of associates for the QCR department. Ensures the accuracy of ERP (Genesis) customer specificiations and associate instructions to provide a seamless interaction between planning and production. Reports plant capacity, current and forecasted, to Operations Manager. Works with team to determine solutions for capacity information which is not aligned with normal plant operation and/or customer forecasts. Ensures production schedule is effective and efficient. Collaboration with Process Manager required. Continuous Improvement Work together with local plant leadership to take responsibility of quality and improvement strategies in alignment with customer requirements and customer satisfaction. Identify opportunities for modifying, automating, and streamlining processes and make business case recommendations based on analysis. Continuously strives to increase customer satisfaction through improvements of key metrics which may include on-time delivery, carrier wait times, inventory management, and communication with key customers. Works with Process Manager to increase plant efficiency and improve communication. Develops and maintains policies and procedures for QCR Group focused on customer satisfaction and process efficiency; creates KPIs to maintain, track, and improve effectiveness of QCR Group. Take a lead role in change initiatives; never satisfied and always looking to improve. Develop metrics and reporting tools that can be used to measure effectiveness and efficiency of processes or systems Ensures that good communication occurs from the production office to production floor OTHER DUTIES: Key Relationships For Collaboration All Associates Sales Department Interplant Peer Group Shared Service Departments As Necessary Job Posted by ApplicantPro

As the Client Manger, you will oversee the complete sales process, beginning with the initial client engagement all the way to closing the deal. You will also ensure seamless contract management through the completion of the entire project. Your technical insights will provide successful, industry-specific solutions for the clients' needs. Additionally, supporting existing customer relationships and cultivating new ones are equally important components of this role. This position offers a base salary with a competitive commission structure and generous benefits package. Essential Duties & Responsibilities Managing client relationships. Maintain customer relationships through regular contact, follow up reporting, and ensuring 100% customer satisfaction. Actively participate in, and frequently lead, meetings to learn client needs, challenges, and concerns. Design strategies that will support the clients' initiatives. Make recommendations based on client feedback / interest level. Use experience and critical thinking to anticipate clients' needs. Maintain customer database for assigned accounts and any new accounts. Establishing client relationships. Utilize various strategies (phone, email, social media, & industry conferences) in order to identify and qualify new sales opportunities. Develop win strategies for all opportunities. Actively participate in initial meetings with potential clients. Project Management Obtain and develop quotation specifications and detailed project scope. Ensure the scope is clearly defined and understood so the best value quote/solution is provided. Responsible for ensuring project is on time and deadlines are being met. Initiate and support Estimating throughout the quotation process by functioning as the liaison between the company and the customer. Provide sales info on profitability, costs, and probability of winning quotes. Collaborate with Project Management team in development of budgetary and baseline schedules for projects to ensure customer expectations can be met. Maintain and monitor booking forecast, set priorities, and follow up on all rough order of magnitude, budgetary, and firm fixed price quotes for assigned accounts. Administer the contract review process including scope, terms and conditions, pricing, and the competitive environment for each opportunity. Support customer projects, including change orders, from PO to final acceptance on the customer's floor. Actively participate and lead concept reviews and provide technical support. Skills & Qualifications Associate or bachelor's degree in marketing, business, or engineering discipline. 3+ years sales experience and a proven sales record. Proficiency in Microsoft Word, Outlook, Excel, PowerPoint, and Teams. Sandler Sales Training (preferred, but not required). Hands-on experience with CRM platforms. A customer-oriented mindset. Ability to work well with others. Strong project management skills. Excellent communication, presentation, and negotiation skills. Interpersonal skills. Ability to build relationships with clients. Creativity and innovation skills. An organized approach to work. Attention to details. Patience. Problem-solving aptitude. Strong work ethic.

Caregility (caregility.com) is a telehealth solution provider connecting care everywhere. Designated as the Best in KLAS Virtual Care Platform (non-EMR) in 2021, 2022, and 2023, Caregility Cloud brings bedside care, virtual encounters, and AI capabilities together at the point of care. Doctors, nurses, and patients around the world rely on our intelligent telehealth edge devices and virtual nursing, observation, and engagement applications to enhance clinical insights, patient safety, and efficiency. Trusted by over 75 health systems, deployed in more than 1,000 hospitals, and supporting over 30,000 connected devices, Caregility is helping to transform healthcare delivery across inpatient and outpatient settings. Caregility is seeking a Strategic Account Manager in the Mid-West States. This is a Full-Time Exempt Role. The position will be remote, however travel will be required to potential clients, existing clients, trade shows, and to our headquarters in New Jersey, and other as required. Our ideal candidate would reside in one of the Mid-West States. The Strategic Account Manager will achieve maximum sales profitability, growth and account penetration within assigned accounts. The position is responsible and accountable for overall sales processes from initial contact and understanding client needs to the closure of the product/service delivery. The Strategic Account Manager promotes/sells/secures orders from existing and prospective customers through a relationship and solution based approach. The Strategic Account Manager must present existing products and services to current and prospective clients and is accountable for ensuring client requirements are understood and communicated to service teams within Caregility efficiently and effectively. Roles & Responsibilities * Generate revenue in assigned accounts in accordance with established quota. * Develop new sales leads and opportunities through various prospecting techniques. * Manage existing sales leads and opportunities within the assigned territory. * Develop responses for RFPs, RFI's, RFQ's, etc. * Generate demand for company service and solution offerings. * Manage the CRM to ensure information on all accounts and/or prospects is accurate and up to date. * Develop supportive relationships with partners to assist with sales opportunities. * Develop supportive relationships with other internal company organizations to ensure the facilitation and successful implementation of completed sales internally. * Responsible for knowledge of and adherence to all internal company policies and procedures. * Responsible for development of Master Service Agreements, Non-Disclosure and other agreements for company Services with Customer's Contract Offices. * Play a key role in the negotiations between company contracting office and the customers contracting offices. * Other duties as assigned. Skills & Abilities * Has proven contacts and relationships in the assigned healthcare region. * Proven prospecting and marketing skills to generate new business. * Familiar with hospital/health system contracting and compliance. * Ability to work independently. * Must also be able to participate and work well in a team environment. * Self-motivated person with the ability to close opportunities. * Ability to work on own initiative, driving new opportunities creation through self-managed programs. * Ability to sell complex technical solutions. * Must be highly organized. * Excellent written and oral communications skills. * Be able to cope with multiple projects under stringent deadlines. * Ability to effectively work with others. * Strong problem-solving skills. * Strong negotiating skills. * Ability to provide a high level of customer satisfaction. * Present a professional appearance at all times. Education & Qualifications * 5+ years of sales experience preferably in telehealth, virtual care, or clinical solutions. * 5+ years of experience in closing business. * Previous knowledge of selling into healthcare systems and hospitals. * Proven experience developing a sales territory and exceeding quota. * Proven experience in demand generation. * Understanding of the audio, video and web communications and collaboration environment. * Proficient in Microsoft Suite (Excel, Word, PowerPoint). Additional Requirements * Ability to lift 25 lbs. * Frequent sitting, standing, walking. * Domestic travel requiring multi-night stays within and at times outside the local work area. * Ability to travel. * Passport desirable. * Must be willing to complete background check and drug screen as required by current or future contracts. If you share our passion to make healthcare more connected, more efficient, and more personal, join us and you'll be rewarded with an excellent salary and benefits package, including 401k and Flex 125 plans. We conform to all the laws, statutes, and regulations concerning equal employment opportunities and affirmative action. We strongly encourage women, minorities, individuals with disabilities and veterans to apply to all of our job openings. We are an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to age, race, color, religion, creed, marital status, gender, national origin, caste, disability status, genetic information and testing, family and medical leave, sexual orientation and gender identity or expression, protected veteran status, or any other characteristics protected by law. We prohibit retaliation against individuals who bring forth any complaint, orally or in writing, to the employer or the government, or against any individuals who assist or participate in the investigation of any complaint or otherwise oppose discrimination.

Are you interested in joining a dynamic and growing business that values the unique aspirations of its employees, encourages progressive practices and offers the opportunity to provide customized and exceptional client service? We are seeking a Client Care Specialist in our Reynoldsburg, Ohio Branch. Yellowstone Landscape is dedicated to excellence in commercial landscaping. As the largest privately-owned commercial landscaping company in the nation, we offer exciting career opportunities for Landscape Professionals across the Southern United States. To learn more, please visit our website: **************************** . What you'll do: Communicate effectively with customers and Yellowstone Landscape maintenance production staff to ensure quality work is performed to the satisfaction of the client. Meet or exceed established sales goals for landscape and snow. Build strong, long-lasting relationships with existing and new clientele. Regularly conducts site visits with client and production team. Produce professionally-written proposals and communications for clientele and for internal use. Review specifications and contract documentation for each project. Proactively anticipate problems and suggest solutions to avoid customer complaints. What we are looking for: Associate's Degree required and a Bachelor's Degree preferred; relevant experience will be considered. 3-5 years previous sales experience. The ability to effectively coordinate and complete numerous activities simultaneously. The capacity to drive to all work sites and conduct tours and visual inspections of the landscape. Prior landscape operations management experience required. A passion for service excellence. Superb professional communication skills, both written and verbal. Horticultural knowledge strongly preferred. Proficient in Microsoft Office. BOSS, Aspire or landscape management software experience a huge plus Why Join Yellowstone? Competitive pay; paid weekly. Full group benefits package including health, dental, vision, life and disability insurance, 401k with a company match, paid time off and holiday pay. Aggressive incentive plan. Industry leading safety programs. Company provided work shirts and safety gear. Equipped with optimal and most professional equipment. High profile customers, worksites and landscape results. Opportunity to advance within one of the industry's fastest growing companies. A company that values and appreciates YOU. Become part of the team dedicated to Excellence in Commercial Landscaping! Commercial Landscaping!

Would you like to take ownership in a dynamic, high-growth business that truly walks the talk? Oswald Companies seeks goal-driven professionals ready to take their career to the next level. The Client Manager will be responsible for providing quality client management of client relationships by anticipating client needs and questions, performing research to ensure the client's employee benefits program supports their financial and organizational goals, and providing renewal management with oversight, guidance, and input from other senior members of the team. This also includes growth on the current book of business, an understanding of the client's business, and a minimum of 95% retention and client satisfaction rating. Essential Functions Quality, Client Service & Expertise Proficiently manage the client service cycle, monitor time frames and meet renewal deadlines. With oversight, guidance and input from the CE/Producer: Participate in annual meeting planning by completing pertinent portions of the report and conducting research. Retain and develop accounts by: Preparing and writing proposals, and providing quote comparisons. Performing program benchmarking/demographic analysis, analysis of claims utilization data, financial underwriting review, and cost projection reporting. Providing additional resources for the client as needed. Market renewal and new lines of coverage including: Creating coverage specifications. Analyzing quotes received from carriers. Negotiating with carriers. Creating and presenting the coverage analysis. Review policy coverage and identify cross-selling and additional revenue opportunities. Develop a thorough understanding of client business, their policies, practices and industries. Understand and guide clients through the initial objective setting process. Analyze data to draw conclusions and recommend findings to client. Respond to client needs and questions, making sound recommendations on a day-to-day basis. Produce high quality work and remain informed on technical and professional standards by attending company-sponsored and industry educational activities, to include webinars/seminars and conferences. Ensure legislative, regulatory and technical developments are appropriately communicated to clients. Service clients in accordance with PAR E&O professional service standards by complying with all E&O Plus, legal and regulatory requirements. Achieve a minimum rating of 90% from E&O Plus audits on all accounts. Functional understanding of EPIC and update accordingly. Ensures adequate time for peer review of all client work including calculations, reports and presentations for accuracy prior to client delivery. People Management and Relationship Skills Even though this position does not manage people, the Client Manager must be able to perform the following: Delegate appropriately and provide development opportunities for co-workers. Display professional, social and teamwork skills Work well within a team and possess a positive attitude Manage and meet expectations of co-workers and clients. Possess good oral and written communication skills both internally and externally. Productivity Participate in internal and external networking activities. Manage projects to meet deliverable deadlines and meet expectations. Remain up-to-date and current on all tasks. Possess awareness of firm's service capabilities to generate ideas and solutions for clients and cross selling opportunities. Minimum Education/Abilities/Skills Bachelor's Degree in Business, Risk Management, Analytics or other related field is preferred; high school diploma or GED, in concert with industry experience, in lieu of an associate's or bachelor's degree is necessary. 3 - 5 years' employee benefits experience handling medium accounts at a high level of responsibility. Exhibits executive presence, and has strong rapport-building/interpersonal skills for positive interaction with customers and co-workers. Exercises sound judgment and exhibits a strong critical thought process to make good decisions, despite time constraints. Able to work collaboratively with internal and external stakeholders, be a team player and exhibit a positive attitude. Possesses strong oral and written communication skills; communicates effectively with clients and insurance companies. Possesses excellent organizational skills and strong financial analysis acumen. Excellent working knowledge of EPIC agency management system and of underwriting requirements of carriers as well as policy provisions and policy changes. Exhibits solid time management skills; able to work under pressure and meet deadlines and deliverables, and is highly responsive to internal and external stakeholders' needs and requests. Demonstrates agility and is able to multi-task, as well as pivot to changing priorities, as circumstances warrant. Contribute to team efficiency by sharing knowledge and best practices. Proficient with Microsoft Office Products, including Excel and PowerPoint, are required. This position requires a high energy level and the ability to handle stress-related situations on a daily basis. Other Qualifications Certificates, Licenses, Registrations Required to Perform the Essential Job Functions Possess appropriate, jurisdictional licenses - Life and Health Who is Oswald? Oswald is a 129-year-old company that creates a world of protection around the lives and businesses of our clients. We are an independent, employee-owned company. So, essentially, you own your own success in a personally and financially rewarding opportunity. Inclusivity is a priority. We foster an environment of collaboration and belonging where our Employee-Owners thrive on their unique path. Our diverse talent reflects the communities and clients we serve, while driving unmatched risk and insurance innovations. Our people-first culture and client service excellence have built our reputation of integrity, resourcefulness, and a relentless care for our clients and employees. Don't believe us? Ask your friends, colleagues, and mentors about Oswald. There's a reason Oswald has been named a Top Workplace for nine consecutive years. What you'll get... At Oswald, you will have the opportunity to build a long-term career with unlimited growth potential. Aim high, work hard and we'll help you achieve your goals. At Oswald, you will experience our caring work environment. We care about our Employee-Owners, we care about our customers, and we care about the world around us. Our caring personality comes to life in the form of volunteering in the community. We even give employees paid time off to volunteer with an organization of their choice. At Oswald, you will achieve a work-life balance. We care about your physical and emotional well-being, so work-life balance is encouraged and practiced. We understand you have a life outside of work, and we want you to live it. At Oswald, you will have access to a world-class Total Rewards package. We truly value our people, which shows in our compensation, benefits, and perks. In addition to competitive pay, we have designed a performance-based annual incentive program. All employees are eligible to earn a bonus by meeting performance objectives. Comprehensive medical, dental and vision plans and numerous supplemental benefit offerings. Paid time off annually and a sabbatical at every 10-year service anniversary. Ownership in the company in the form of company stock (discretionary profit-sharing and 401(k) match contribution) Assistance with parking expenses, discount programs for area services/experiences, and financial support for professional development and licensure/designations Access to specialized leadership development programming designed to take your career to the next level. And so much more! To learn more about Oswald, our culture and everything we have to offer, visit us on LinkedIn. Oswald, a Unison Risk Advisors company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic.

Cleveland, Ohio;Grand Rapids, Michigan; Toledo, Ohio; Troy, Michigan **To proceed with your application, you must be at least 18 years of age.** Acknowledge Refer a friend **To proceed with your application, you must be at least 18 years of age.** Acknowledge (************************************************************************************************************** **Job Description:** At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth.This includes our commitment to being an inclusive workplace, attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. _Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations._ At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development. **Responsibilities:** - Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales - Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained - Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed - Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank - Captures market intelligence and delivers feedback to leadership team - Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences **Skills:** + Business Development + Client Management + Customer and Client Focus + Influence + Prospecting + Active Listening + Adaptability + Negotiation + Networking + Relationship Building + Client Solutions Advisory + Emotional Intelligence + Referral Identification **Minimum Education Requirement:** High School Diploma / GED / Secondary School or equivalent R **equired** **qualifications :** + 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience + Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships + The ability to be a strong individual contributor with a team player attitude. + Ability to drive long distances with possible overnight stays Desired **qualifications:** + The ability to work independently or in a team environment + Established dealer relationships within the market + Undergraduate degree **Shift:** 1st shift (United States of America) **Hours Per Week:** 40 Bank of America and its affiliates consider for employment and hire qualified candidates without regard to race, religious creed, religion, color, sex, sexual orientation, genetic information, gender, gender identity, gender expression, age, national origin, ancestry, citizenship, protected veteran or disability status or any factor prohibited by law, and as such affirms in policy and practice to support and promote the concept of equal employment opportunity, in accordance with all applicable federal, state, provincial and municipal laws. The company also prohibits discrimination on other bases such as medical condition, marital status or any other factor that is irrelevant to the performance of our teammates. View your **"Know your Rights (************************************************************************************** "** poster. **View the LA County Fair Chance Ordinance (************************************************************************************************** .** Bank of America aims to create a workplace free from the dangers and resulting consequences of illegal and illicit drug use and alcohol abuse. Our Drug-Free Workplace and Alcohol Policy ("Policy") establishes requirements to prevent the presence or use of illegal or illicit drugs or unauthorized alcohol on Bank of America premises and to provide a safe work environment. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. Should you be offered a role with Bank of America, your hiring manager will provide you with information on the in-office expectations associated with your role. These expectations are subject to change at any time and at the sole discretion of the Company. To the extent you have a disability or sincerely held religious belief for which you believe you need a reasonable accommodation from this requirement, you must seek an accommodation through the Bank's required accommodation request process before your first day of work. This communication provides information about certain Bank of America benefits. Receipt of this document does not automatically entitle you to benefits offered by Bank of America. Every effort has been made to ensure the accuracy of this communication. However, if there are discrepancies between this communication and the official plan documents, the plan documents will always govern. Bank of America retains the discretion to interpret the terms or language used in any of its communications according to the provisions contained in the plan documents. Bank of America also reserves the right to amend or terminate any benefit plan in its sole discretion at any time for any reason.

About The Colt Group: The Colt Group (Colt) is a national provider of online industrial leak repair solutions, offering design, engineering, manufacturing, and installation to clients operating highly utilized, mission-critical industrial process plants. The Colt Group was founded in 1981 and is headquartered in Pasadena, TX. Job Overview The Colt Group is seeking a highly motivated individual who values a company that emphasizes quality and integrity. This individual will not only be expected to maintain existing customers but also cultivate new business opportunities. The successful candidate must be willing to travel to multiple states and be familiar with the Pulp and Paper, Power Generation, Chemical, Petro-Chemical and Refining industries. The Major Account Manager is responsible for effective and critical communication between the customer, operations department and Colt Technicians to ensure a successful outcome. Essential Functions and Responsibilities: Maintain relationships with existing customer and create new sales opportunities with those existing customers Initiate and cultivate relationships with new customers with the intent of growing Colt's book of business. Schedule and perform customer Lunch and Learns. Represent The Colt Group with honesty and integrity in day-to-day duties Maintain The Colt Group's values in both actions and appearance. Maintain knowledge and awareness of company products and services available to the customer. Manage a multi-state territory to ensure customer needs met and their requirements are communicated to the operations department effectively. Ensure customer safety and training requirements are communicated to the operations department effectively. Perform monthly “Work in Progress” (WIP) audits to comply with QA/QC requirements. Gain approval, coordinate and conduct customer entertainment such as golf tournaments, fishing tournaments, etc. Continue steady growth in the territory while maintaining a standard of quality and safety The Colt Group requires. Must be available to assist the technicians in the field (customer locations) if needed Overnight Travel 40% to 60% by vehicle or airplane. Skills/Knowledge/Abilities: Minimum 5 years successful Industrial Sales, Industrial Leak Seal or Industrial Technical (In-Plant) experience required. Excellent communication skills both written and verbal Ability to effectively communicate with all levels up to Plant Managers and CEOs. Proficient in Microsoft Outlook, Word, PowerPoint and Excel. Highly driven, self-motivated and organized. Must be able to work independently with minimal supervision. Must be able to safely operate a vehicle and make face-to-face customer meetings Must possess a valid driver license and maintain a clean record Ability to adapt to ever changing schedules and priorities Able to pass a drug screen and background check in compliance with our safety program. Colt is an equal opportunity employer and considers candidates regardless of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or veteran status. Colt is a dynamic organization. Accordingly, the responsibilities associated with this job will change from time to time in accordance with Colt's business needs. More specifically, the incumbent may be required to perform additional and/or different responsibilities from those set forth above.

Job Description We are seeking an individual to join our team of accountants to provide various bookkeeping and financial accounting services to our clients in various industries. Experience in financial statements, payroll, monthly reports, quarterly payroll tax returns, and journal entries, using QuickBooks, QuickBooks Online or other financial software. Customer service and strong communication skills are important, along with exceptional bookkeeping abilities. Currently, we are working in a hybrid remote and in-person environment. Our Culture AHP embraces a balance of family, profession, and community. We are a family friendly employer award recipient. While our firm is comprised of ten locations, we believe in a one-firm concept. Team members work together across the various locations to meet the needs of clients in a variety of industries. Responsibilities Provide assistance with clients' bookkeeping using QuickBooks and QuickBooks Online. Process payroll and payroll tax returns (annual, quarterly, monthly). Compile financial statements and other financial information from client data. Prepare quarterly and monthly reports. Utilize journal entry bookkeeping in clients' accounts. Assist with client communications. Pro-actively champion an attitude of quality service. Requirements Associate or bachelor's degree in business-related field is preferred. 3+ years of recent payroll, accounting, bookkeeping experience. Ability to effectively use Microsoft Word, Excel, QuickBooks, QuickBooks Online, Adobe, Creative Solutions. Knowledge of fundamental principles of accounting, financial statements and monthly reporting. Ability to organize work and projects, prioritize and meet deadlines. Strong analytical skills. Ability to effectively multi-task. Effective communication skills. Detail-oriented. Ability to adapt to change.

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day. Being a Great Place to Work is core to how we drive Responsible Growth. This includes our commitment to being an inclusive workplace , attracting and developing exceptional talent, supporting our teammates' physical, emotional, and financial wellness, recognizing and rewarding performance, and how we make an impact in the communities we serve. Bank of America is committed to an in-office culture with specific requirements for office-based attendance and which allows for an appropriate level of flexibility for our teammates and businesses based on role-specific considerations. At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us! The Retail Client Managers primary responsibility is to develop and manage dealer relationships for the purpose of increasing Auto & RV applications and loan production. The Retail Client Manager will prospect new clients, share the benefits of our program, and upon signing manage all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained. Secondary responsibilities include cross selling Merrill Edge, participating in local market leadership team activities, and working with DFS partners for referral opportunities. This position will also require working closely with underwriting and support staff to ensure all aspects of the market are appropriately managed. The position will require a self-motivated individual with strong communication skills, time management skills, computer skills, and the ability to perform market analysis, forecasting, and development. Responsibilities: * Develops and manages dealer relationships, including partnering on referral opportunities, to increase auto applications and loan production sales * Prospects new clients, articulates the program benefits, and upon signing, manages all aspects of the dealer's portfolio to ensure a mutually beneficial partnership is maintained * Works with underwriting and fulfillment partners to ensure all aspects of underlying risks are appropriately managed * Executes all categories of risk management activities, including monitoring dealer activity / negative news to drive proper dealer execution and minimize risk and exposure for the bank * Captures market intelligence and delivers feedback to leadership team * Represents Consumer Vehicle Lending (CVL) as the face of the business in the market, hosting client engagement events and industry conferences Skills: * Business Development * Client Management * Customer and Client Focus * Influence * Prospecting * Active Listening * Adaptability * Negotiation * Networking * Relationship Building * Client Solutions Advisory * Emotional Intelligence * Referral Identification Minimum Education Requirement: High School Diploma / GED / Secondary School or equivalent Required qualifications : * 5+ years experience selling retail financing to automotive dealerships or equivalent outside sales experience * Strong communication and negotiation skills to effectively sell our value proposition and to maintain Dealer relationships * The ability to be a strong individual contributor with a team player attitude. * Ability to drive long distances with possible overnight stays Desired qualifications: * The ability to work independently or in a team environment * Established dealer relationships within the market * Undergraduate degree Shift: 1st shift (United States of America) Hours Per Week: 40