Explore jobs
Find specific jobs
Explore careers
Explore professions
Best companies
Explore companies
The differences between data center analysts and technical support engineers can be seen in a few details. Each job has different responsibilities and duties. Additionally, a technical support engineer has an average salary of $85,716, which is higher than the $61,669 average annual salary of a data center analyst.
The top three skills for a data center analyst include escalate, data analysis and SQL. The most important skills for a technical support engineer are technical support, customer service, and troubleshoot.
| Data Center Analyst | Technical Support Engineer | |
| Yearly salary | $61,669 | $85,716 |
| Hourly rate | $29.65 | $41.21 |
| Growth rate | 5% | 10% |
| Number of jobs | 167,264 | 184,542 |
| Job satisfaction | - | - |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 63% |
| Average age | 45 | 42 |
| Years of experience | - | 2 |
A data center analyst is an information technology expert in charge of overseeing program teams and developing strategies to optimize operations. They serve as the client's point of contact, answering their inquiries and providing them with the needed assistance. As a data center analyst, it is their duty to perform extensive research and analysis to attain the best practices, gather and analyze data to identify areas needing improvement, produce proposals, and implement solutions in problem areas.
A technical support engineer is responsible for responding to customer issues, providing immediate resolutions to their system issues through remote assistance. Technical support engineers must have strong knowledge of software and hardware applications to diagnose system defects and process troubleshooting. They also assist customers with the installation of programs and updates to improve system performance, escalating high-level concerns to appropriate internal technology teams. A technical support engineer must have strong command with technical systems, as well as excellent communication and time-management skills to understand clients' issues while documenting procedures.
Data center analysts and technical support engineers have different pay scales, as shown below.
| Data Center Analyst | Technical Support Engineer | |
| Average salary | $61,669 | $85,716 |
| Salary range | Between $43,000 And $88,000 | Between $61,000 And $119,000 |
| Highest paying City | Menlo Park, CA | San Francisco, CA |
| Highest paying state | California | Washington |
| Best paying company | Meta | Meta |
| Best paying industry | Technology | Technology |
There are a few differences between a data center analyst and a technical support engineer in terms of educational background:
| Data Center Analyst | Technical Support Engineer | |
| Most common degree | Bachelor's Degree, 58% | Bachelor's Degree, 63% |
| Most common major | Business | Electrical Engineering |
| Most common college | Stanford University | Stanford University |
Here are the differences between data center analysts' and technical support engineers' demographics:
| Data Center Analyst | Technical Support Engineer | |
| Average age | 45 | 42 |
| Gender ratio | Male, 75.9% Female, 24.1% | Male, 83.3% Female, 16.7% |
| Race ratio | Black or African American, 9.8% Unknown, 4.5% Hispanic or Latino, 14.3% Asian, 10.3% White, 60.9% American Indian and Alaska Native, 0.3% | Black or African American, 9.8% Unknown, 5.3% Hispanic or Latino, 15.1% Asian, 15.0% White, 54.4% American Indian and Alaska Native, 0.4% |
| LGBT Percentage | 7% | 11% |